SMART LOCK
User Guide / Installation Instruction
Thank you for purchasing our products. Please review this manual thoroughly before operating your device.
All pictures in this manual are for illustration purpose only. Actual product may vary due to product upgrade.
P 11
STEP 4: Install interior assembly
P 12
Factory Default Settings
IMPORTANT:
The App is required to operate the lock. After the lock is properly installed, the first
account to bind the lock will be the administrator.
User Guide Installation Instruction
At a Glance
How to Lock/Unlock
Definitions
Format of Entry Methods
P 1
P 2
P 3
P 4
Installation instruction
Part list
STEP 1: Prepare the door and check
STEP 2: Install the latch and strike
STEP 3: Install exterior assembly
P 13
P 14
P 16
Download App
Programming Guide
P 19
P 20
Troubleshooting
P 18
FCC Statement
Warnings
ISED Statement
P 5
P 6
P 7
P 8
P 10
dimensions
USER GUIDE
At a Glance
Exterior Assembly Interior Assembly
Type-C Port
RES
Touchscreen Keypad
Fingerprint
Battery Indicator
Keyhole
Keyhole Cover
Battery Cover
Reset ButtonESN
Multi-function Button
Thumb Turn
1
2
How to Lock / Unlock
UNLOCK the door from outside
LOCK the door from outside
LOCK the door from inside
App Fingerprint Key
Unlock
Key
lock
UNLOCK the door from inside
One touch
Lock
Press any
key on the
keypad for
2 seconds.
App
App
App
Rotate the thumb turn to the
unlock position.
App
App
Manual Mode
Rotate the thumb
turn to the lock
position.
Auto Lock Mode
In Auto Lock
mode, the device
will be locked
automatically.
Auto Lock
Mode
In Auto Lock
mode, the
device will be
locked
automatically.
Master/
User code
4
4
App
App
3
• Wrong Entry Limit
After 10 unsuccessful attempts at entering an invalid PIN code, the
unit will shut down for 3 minutes.
• One Touch Locking
Press and hold any key on the keypad for at least 2 seconds to lock
the door from outside.
• Battery Indicator
The battery indicator will turn red if the battery is running lower than
20%. Please replace the batteries as soon as possible.
• Reset Button
Push and hold the reset button for 5 seconds to reset your device.
After resetting, the lock will be restored to factory default settings.
• Multi-function Button
Push and hold the Multi-function button on the inside panel for 3
seconds to enable privacy mode.
In priviacy mode, all user codes access will be disabled.
The privacy mode will be disabled automatically after unlocking the
device with the thumb turn from inside or with mechanical key from
outside. .
• Type-C Port
Power the smart lock with a portable charger via Type-C port when
the batteries are completely dead.
Definitions
4
1. Master PIN Code (4 to 10 digits): The default master PIN code is 12345678. Change the default master PIN code before programming
other codes.
2. User PIN Code (4 to 10 digits): A total of 100 user PIN codes can be programmed and stored in the lock.
3. User Fingerprint: 50 fingerprints can be programmed and stored in the lock.
4. Both master and user PIN codes do not support the following combination of numbers.
Format of Entry Methods
Forward number sequence
Backward number sequence
Repeat number sequence
Contain existing code sequence
5
INSTALLATION INSTRUCTION
Backup Key (A)
Mounting
Plate Screws (J)
Mounting
Plate (E)
Interior
Assembly (G)
Exterior Assembly
Screw
(F) (Optional)
Exterior Assembly
(B)
Latch (C)
Strike (D)
Reinforcement
Plate (D-1)
Strike Screws
(H)
Latch Screws
(I)
Interior Assembly
Screws (K)
Parts List
If any part is missing or damaged, please contact customer support.
Latch x1
Strike x1
Exterior Assembly x1
Mounting Plate x1 Strike Screws x4
Mounting Plate Screws x2
Interior Assembly
Screws x4
A B C
Drive-In Collar (Optional)
C-1
E F G
L
H
Latch Screws x2
I
J K
D
AA Lithium Iron Battery x4
Backup Key x2
Reinforcement
Plate x1
(Optional)
Interior Assembly x1
⅜
¾
2 2
Exterior Assembly
Screw (Optional)
(35mm<door thickness<50mm)
6
Measure to confirm
that the hole in the
door edge is 1"
(25mm).
Measure to confirm
that the backset is
either 2-3/8" or
2-3/4" (60 or 70mm)
2-3/8" or 2-3/4"
(60 or 70mm)
Make sure the hole in
the door frame is
drilled a minimum of 1’’
(25mm) deep, to leave
enough space for the
deadbolt to extend into
the door frame when
the door is locked.
Measure to confirm
that the door is 1-3/8"
to 2" (35 mm to
50mm) thick.
A
Measure to
confirm that the
hole in the door is
1-1/2’’ or 2-1/8"
(38mm or 54mm)
B
C
D
Prepare the door and check dimensions
1
STEP
1"
25mm
1-3/8" to 2"
(35mm to 50mm)
Make sure the door frame is aligned with the door.
There are no obstructions stuck in the door frame.
Notes:
1-1/2" or 2-1/8"
(38 or 54mm)
1"
25mm
7
Install the latch and strike
2
STEP
Hold the latch in front of the
door hole, with the latch face
flush against the door edge. Is
the slotted hole centered in the
door hole?
No adjustment is required.
Proceed to next step.
Slotted hole is
NOT centered.
A
B
YES
NO
Rotate and pull the
latch as shown to
extend latch.
2-3/4"
(70mm)
2-3/8"
(60mm)
pull
Determine backset
and adjust the latch
Install the latch
chiseled
not chiseled
Drive-In Collar
(C-1)
Latch Screws (I)
up
8
9
C
Use a screwdriver to test if
deadbolt works smoothly.
D
Install strike on the door frame.
Make sure the hole in door frame is
drilled a minimum of 1" (25mm)
deep.
IMPORTANT:
D
(Optional)
Exterior Assembly
Screw Post (Optional)
10
Install exterior assembly
3
STEP
Unlocked
Before installation, make sure the latch is fully
retracted (in the unlocked position)
IMPORTANT:
Locked
With the latch
fully retracted
(in the unlocked
position), route
the cable below
the latch, and
insert the
tailpiece through
the slot in the
latch.
C
Secure the
mounting
plate with
the supplied
screws.
Do not
over tighten
screws.
Remove the spacer
Proceed to next step
A
1-1/2" (38mm)
2-1/8 (54mm)
Measure the diameter of
the hole in the door.
1-1/2" or 2-1/8"
(38 or 54mm)
Mounting plate Screws(J)
Keep
parallel
to
the door edge
Tailpiece
B
Attention
The Upper Screw & Screw Post on the top
is OPTIONAL. It is used for additional
security, or when a door is weak or warped.
Route the cable through the hole in the mounting plate.
The Upper Screw on the top is OPTIONAL.
Before installing the Upper Screw, fasten the Screw Post
into the hole of the Exterior Assembly.
Attention
C
Keep the thumb turn in vertical position
and install the interior assembly.
Remove the
battery cover
as illustrated.
Insert the
cable
connector to
the socket.
Push the
connector in
firmly until it
is completely
attached.
A B
Attach Interior
Assembly to
Mounting
Plate and
tighten 4
Screws.
D
Horizontal
Unlocked
Interior
Assembly
Screws (K)
Load 4 AA batteries
(included) into the
battery compartment.
E
Install interior assembly
4
STEP
11
12
Settings
Master Code
Auto Lock
Silent Mode
Wrong Code Entry Limit
Shutdown Time
Privacy Mode
Factory Defaut
12345678
Disabled
Disabled
10 times
3 Minutes
Disabled
Factory Default Settings
Resetting the device will delete all user PIN codes and master PIN code stored in the lock.
How to Reset?
Step 1. Keep the door open and the lock unlocked (thumb turn is vertical).
Step 2. Press and hold the reset button for 5 seconds until you hear the "BEEP",
the latch rotates and turns out automatically.
Scan QR code to download
KK Home App
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Download App
Download App from the App store or Google Play. Quick Set Up Tips
• Register an account in the App.
• Scan QR code on the interior panel to add 217 to the device list.
• Follow the setup steps to complete the Wi-Fi and Bluetooth connection.
• The Auto Lock is disabled by default, please complete the
set up process and enable Auto Lock in the App.
• The administrator of the lock will be the first account to bind
it by default.The administrator account has access to
manage users of the lock.
• To reset the smart lock, please press and hold the reset
button on the interior panel for 5 seconds.
IMPORTANT:
Programming Guide
Change
Master
PIN Code
Press
Wait for green light to flash
New Master
PIN Code
+
New Master
PIN Code
+
1
Wait for green light to flash Green light will flash
Master PIN Code
+ +
Add User
PIN Code
Wait for green light to flash
New User
PIN Code
+
Green light will flash
New User
PIN Code
+
Press
Wait for green light to flash
2
+ +
Master PIN Code
Delete User
PIN Code
Successful
Green light will flash
+ +
Unwanted User PIN Code
+
Press
3
Wait for green light to flash
Master PIN Code
Add
Fingerprint
Successful
Green light flash + A Long beep
+ +
Scan fingerprint 8 times
Press
4
Wait for green light to flash
Each time succeed along with a short beep
Master PIN Code
The default master code is Before programming in the lock, it’s required that you change the
default master code to a new master code of your own.
12345678 .
IMPORTANT:
14
15
+ +
Press
5
Wait for green light to flash
Delete
Fingerprint
Successful
Green light flash + A Long beep
Scan unwanted fingerprint
1 time
Master PIN Code
Auto Lock
Wait for green light to flash
Press
7
+ +
+
1
Auto Lock disabled when green light flashes
+
2
Auto Lock 30s enabled when green light flashes
+
3
Auto Lock 60s enabled when green light flashes
+
4
Auto Lock 120s enabled when green light flashes
+
5
Auto Lock 180s enabled when green light flashes
Master PIN Code
Silent Mode
+ +
Press
6
Wait for green light to flash
+
1
+
2
Master PIN Code
Silent Mode disabled
when green light flashes
Silent Mode enabled
when green light flashes
Programming Guide
1 Failed to connect to Wi-Fi
If your smart lock failed to connect to Wi-Fi during the setup process,
please try the following tips.
1. Please reset the lock by pressing and holding the reset button for 5s.
2. Turn on the Bluetooth of your phone, make sure your home Wi-Fi is
turned on, the router is working fine and close to the lock. The battery
power of the lock should be more than 20%.
3. It requires to work with a 2.4GHz Wi-Fi network, you can test by
connecting to your phone’s hot spot. Fill in the correct Wi-Fi network
and password.
If it doesn’t solve the issue, please provide the following info to us via
email or phone call. We would be happy to assist you further.
1. ESN number.
2. The user's account name for the KK Home App.
3. A photo of the router model.
4. The model of your phone, the system version of your phone.
5. The version of the KK Home App.
Troubleshooting
2 Failed to connect to Bluetooth
If your smart lock failed to connect to your phone's Bluetooth during
the setup process, please try the following tips.
1. Make sure your smart lock has enough power and your phone is
close to it.
2. Check the Bluetooth and Wi-Fi settings of the phone and make
sure they are turned on.
3. If you have an Android device, make sure the location service is
enabled.
4. If all the above steps have been checked, it still cannot connect to
the Bluetooth, please reset the lock by pressing and holding the
reset button for 5s.
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4 How to find ESN?
The ESN can be found on the QR code, which put on the
interior assembly.
5 How to charge the device?
It’s unable to charge the battery and the device. The lock
doesn’t work with rechargeable batteries.
The charging port is at the bottom of the lock, it works with
type-c port adaptor and only applicable for emergency.
6 How to reset?
1. Keep the door open and the lock unlocked.
2. Press and hold the reset button for 5 seconds until you
hear the “beep”, the latch rotates and turns out automatically.
7 How to lock from the outside?
Press and hold any key for 2 seconds, it will lock from the outside
automatically. It can also lock via App at anywhere.
8 How to sync the time of the lock?
Go to the device page in the App, settings > time settings.
Troubleshooting
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This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
FCC Statement
• Consult the dealer or an experienced radio/TV technician for
help.
Caution: Any changes or modifications to this device not explicitly
approved by manufacturer could void your authority to operate
this equipment.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
RF Exposure Information
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 20cm between the
radiator and your body.
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19
English:This device contains licence-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science and Economic
Development Canada’s licence-exempt RSS(s). Operation is
subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference
that may
cause undesired operation of the device.
The digital apparatus complies with Canadian CAN ICES-3
(B)/NMB-3(B).
French: Cet appareil contient des émetteurs/récepteurs exempts de
licence qui sont conformes aux RSS exemptés de licence
d'Innovation, Sciences et Développement économique Canada.
L'exploitation est soumise aux deux conditions suivantes:
(1) Cet appareil ne doit pas provoquer d'interférences.
(2) Cet appareil doit accepter toute interférence, y compris les
interférences susceptibles de provoquer un fonctionnement
indésirable de l'appareil.
l'appareil numérique du ciem conforme canadien peut - 3 (b) / nmb
- 3 (b).
ISED Statement
This device meets the exemption from the routine evaluation limits
in section 2.5 of RSS 102 and compliance with RSS 102 RF
exposure, users can obtain Canadian information on RF exposure
and compliance.
cet appareil est conforme à l'exemption des limites d'évaluation
courante dans la section 2.5 du cnr - 102 et conformité avec rss
102 de l'exposition aux rf, les utilisateurs peuvent obtenir des
données canadiennes sur l'exposition aux
champs rf et la conformité.
This equipment complies with Canada radiation exposure limits set
forth for an uncontrolled environment.
Cet équipement est conforme aux limites d'exposition aux
rayonnements du Canada établies pour un environnement non
contrôlé.
This equipment should be installed and operated with minimum
distance 20cm between the radiator & your body.
Cet équipement doit être installé et utilisé à une distance minimale
de 20 cm entre le radiateur et votre corps.
Warnings
Failure to follow the below instructions could result in damage to
the product and void the factory warranty.
This manufacturer advises that no lock can provide complete
security by itself.
This lock may be defeated by forcible or technical means, or
evaded by entry elsewhere on the property.
No lock can substitute for caution, awareness of your environment,
and common sense.
Product Care:
• This lockset is designed to provide the highest standard of
product quality and performance. Care should be taken to ensure a
long-lasting finish. When cleaning is required, use a soft, damp
cloth. Using lacquer thinner, caustic soaps, abrasive cleaners or
polishes could damage the coating and result in tarnishing.
• Avoid exposure to direct sunlight. Long-term exposure to direct
sunlight may damage the lock.
• Do not install batteries until the lock is completely installed on
door.
• User PIN Codes: Can be 4-10 digits and can be set up in
the App.
• Sharing Access: Sharing access to your lock means that
you are allowing other users to control and track usage of
the device. Please be aware of the potential risks it may
cause.
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