Roborock Q7 Series
Read this user manual with diagrams carefully before using
this product and store it properly for future reference.
Robotic Vacuum Cleaner User Manual
003
English 003
Français 013
Deutsch 024
Italiano 035
Español 045
Nederlands 055
Polski 065
Norsk 075
Svenska 085
Português 095
Suomi 105
Contents
004 Safety Information
005 International Symbols Explanation
005 Low Power Mode
006 Product Overview
006 Installation
008 Connecting to the App
008 Instructions for Use
009 Routine Maintenance
010 Basic Parameters
010 EU Declaration of Conformity
011 Common Issues
English
004
Restrictions
WARNING
CAUTION
• For the purposes of recharging the battery, only use with roborock AED08HRR or SPCDZ03RR (use with roborock BLJ18WD200080P-V,
BLJ18WD200080P-S, or BLJ18WD200080P-B power supply) docking station.
• The product must be switched off and the plug must be removed from socket outlet before cleaning or maintaining the product.
• The docking station can only be used to charge the robotic vacuum cleaner equipped with a 14.4 V/3200 mAh (TYP) lithium-ion battery.
• Only use the product in accordance with the User Manual. Any loss or damage caused by improper use will be borne by the user.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Make sure dustbin, washable filter, side brush, mop cloth, main brush and main brush cover are installed in place before cleaning.
• Do not use the product to clean hard or sharp objects (such as decoration wastes, glass, and nails) to avoid scratching the robot, the dock
or the floor.
• Do not sit or stand on the robot or dock.
• To prevent corrosion or damage, do not use any disinfectant and only use cleaning solution recommended by Roborock.
• Do not put any low objects (such as shoes, mats) near raised areas like stairs. Otherwise, the robot may fall down caused by malfunctional
sensors.
• To prevent water damage, make sure that the floor where the robot operates is free of water.
• Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, a slide, or top of furniture.
• Keep hair, loose clothing, fingers, and all body parts of people and pets away from seams, openings and moving parts of the product to
avoid possible injury.
• Do not operate the product in a room where an infant or child is sleeping.
• Do not carry the robot using vertical bumper, side brush or bumper.
• Do not use the robot to vacuum any burning or smoking items such as cigarettes, matches, hot ashes, or any flammable or explosive items
such as lighters, gasoline, or toner used in printers or copiers.
• Place the dock on a hard, flat floor. Keep the dock, robot, and power cord away from fire and heat sources like a heating radiator. Avoid
humid and narrow spaces or locations where the robot may be suspended in the air.
• Do not place any object on top of the robot or dock, or cover them with any item (including dust-proof cover).
• Do not operate the product if it has been damaged in any way. Contact customer service for help.
• Always operate the device in well-ventilated areas to prevent overheating.
Safety Information
005
• Be sure that the supply voltage meets the requirements listed on the dock.
• To prevent potential smoke, heat, or fire, only use the battery, charger, power cord, dock, and other accessories provided with the product.
• Do not discard waste batteries. Leave them with a professional recycling organization.
• If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.
• If the product is left unused for a long period, store it in a cool, dry place after having it fully charged, unplugged, and switched off.
Recharge it at least every three months to avoid battery overdischarge.
• To transport the product, be sure to unplug the dock, switch off the robot, and empty water tanks. Use of the original packaging is advised.
When the robot is docked, press and hold for 10 seconds to activate Low Power mode. To deactivate Low Power mode, press until the
LED indicator brightens.
Battery and Charging
WARNING
• Roborock disclaims all liability for indirect, punitive, incidental, or consequential damages resulting from the use, misuse, or inability to use
this product. This disclaimer does not affect any statutory rights that may not be disclaimed under applicable law.
• Do not rinse the robot and the dock.
International Symbols Explanation
Low Power Mode
– For indoor use only.
006
Product Overview
A
A1
Robot (Top View)
Press any button to pause a running robot.Note:
A1-1—LiDAR Sensor
A1-2—Bumper
A1-3—Dock Locator
A1-4—Charging Contacts
A3
Dustbin and Water Tank
Combo Unit
A3-1—Water Tank
A3-2—Water Tank Stopper
A3-3—Release Button
A3-4—Washable Filter
A3-5—Dustbin
A3-6—Filling Port
A3-7—Filter Holder
A3-8—Filter Holder Latches
A2
Robot (Bottom View)
A2-1—Side Brush
A2-2—Cliff Sensors
Power Indicator Light
Power/Clean
• Press and hold to turn the robot
on or off
• Press to start cleaning
Dock
• Press to start docking
A7
Adapter
A4
Mop Module
A4-1—Mop Cloth Mount
A4-2—Mop Cloth Mount Latches
A4-3—Mop Cloth
A4-4—Hook and Loop Pads
A5
Charging Dock
A5-1—Dock Location Beacon
A5-2—Power Port
A5-3—Charging Contacts
Installation
B
Important Information
1. Tidy cords, hard or sharp objects (such as
nails and glass), and loose items from the
ground and move any unstable, fragile,
precious, or dangerous items to prevent
personal injury or property damage due
to items becoming tangled in, struck by,
or knocked over by the robot.
• Steady white: Waiting for orders/
Paused/WiFi connected/Cleaning/
Docking/Mapping
• Breathing white: Starting up/
Charging (battery level ＞ 20%)
• Flashing white slowly: Waiting for
WiFi connection
• Flashing white quickly: Updating/
Connecting
• Steady red: Battery level ＜ 20%
• Breathing red: Charging (battery
level ＜ 20%)
• Flashing red: Error
A2-3—Omnidirectional Wheel
A2-4—Main Brush Cover Latches
A2-5—Main Brush
A2-6—Main Wheels
A2-7—Mop Module
A6
Moisture-Proof Mat
A6-1—Moisture-Proof Mat Adhesive Tape
007
• When using the robot for the first time, follow it
throughout its whole cleaning route and watch for
potential problems. The robot will be able to clean by
itself in future uses.
• To prevent excessive buildup of dirt on the mop cloth,
floors should be vacuumed at least three times before
the first mopping cycle.
Notes:
• Keep at least 0.5 m (1.6 ft) of clearance on either side,
1.5 m (4.9 ft) in front.
• If the power cord hangs vertically to the ground, it
may be caught by the robot, causing the dock to be
moved or disconnected.
• Keep the dock away from direct sunlight or anything
that may block the dock location beacon, otherwise
the robot may fail to return to the dock.
Notes:
• Always place the moisture-proof mat on wooden floors.
• When necessary, remove the double-sided adhesive
tape slowly to reduce residue glue.
• The moisture-proof mat attaches best to smooth
surfaces.
Notes:
• To avoid deformation, only use cold water.
• Do not rinse or immerse the dustbin and water tank
combo unit with water.
• To prevent damage, do not use any disinfectant and
only use cleaning solution recommended by Roborock.
• Dampen the mop cloth and wring it until it stops
dripping. Install the mop onto the mop cloth mount
and stick it flat in place. After mopping, empty the
water tank of unused water immediately.
• All combo units are subject to water-based tests before
leaving the factory. It is normal that a small amount of
water remains in the unit.
Notes:
2. When using the robot in a raised area
(such as in a duplex apartment), always
use a physical security barrier to prevent
accidental falls that may result in
personal injury or property damage.
Place the dock on a hard, flat floor, flat
against a wall. Connect the adapter with the
dock and tidy up the excess cord. Make sure
that the location has good WiFi coverage for
a better experience with the mobile app.
Plug in and make sure that the status
indicator light is on.
B1-1—
B1-2—
B1
Positioning the Dock
More than 1.5 m (4.9 ft)
More than 0.5 m (1.6 ft)
After fixing the charging dock in place, use a
dry cloth to clean the area where the
B2
Attach the Moisture-Proof Mat
moisture-proof mat will be located. Tear off
the double-sided tape at the bottom of the
moisture-proof mat, and stick the mat on
the floor.
B4
Starting Mopping
Note: To prevent excessive buildup of dirt on the mop
cloth, floors should be vacuumed at least three times
before the first mopping cycle.
B4-1—
Remove the dustbin and water tank
combo unit, open the water tank
stopper, and fill the water tank with
B4-3—
Align the positioning hole and install
the mop cloth mount into the bottom
of the combo unit.
B4-4—
Reinstall the combo unit into the
robot in place.
B4-2—
Dampen the mop cloth and wring it
until it stops dripping. Install the
mop onto the mop cloth mount and
stick it flat in place.
• The robot may not be turned on when the battery
is low. In this case, place the robot to the dock for
charging.
• The robot cannot be turned off when it is being
charged.
Notes:
Before using, be sure to remove the
anti-collision strips on both sides of the
robot and the film on the dock locators on
the front of and at the rear of the robot.
Press and hold to power on the robot.
Wait until the power indicator light is steady
white, and then place the robot to the dock.
The robot is equipped with a built-in
high-performance lithium-ion rechargeable
battery pack. To maintain battery
performance, keep the robot charged.
B3
Powering On & Charging
tap water before reinstalling the
stopper. Do not immerse the unit
into the water directly.
008
Connecting to the App
Search for “Roborock” in the App Store or
Google Play or scan the QR code to
download and install the app.
1. Download the App
Turn on the robot, then press and hold
and simultaneously for three seconds
until you hear the “Entering network
configuration mode” voice message. The
reset is complete when the power indicator
light flashes wihte slowly. The robot will
then wait for a connection.
2. Reset WiFi
Instructions for Use
Open the Roborock app, tap the “Add
Device” or “+” button and add your device
following the in-app guide.
Notes:
• The actual process may vary due to ongoing app
updates. Follow the instructions provided in the app.
• Only 2.4 GHz WiFi is supported.
Notes:
• If you cannot connect to the robot due to your router
configuration, a forgotten password, or any other
reason, reset the WiFi and add your robot as a new
device.
• If you want to disconnect WiFi, reset the WiFi and
make sure the WiFi is successfully resetted. Then wait
for 5 minutes and WiFi will be automatically disabled.
lf you want to reconnect, reset the WiFi before
proceeding.
Notes:
• Before cleaning, tidy cords (including the power cord
of the dock) and valuables from the floor. Loose
items may be dragged by the robot, resulting in the
disconnection of electrical appliances or damage of
cords and property.
• Before starting each cleaning task, make sure that the
mop cloths have been properly installed.
• To make sure the robot returns to the dock
automatically, start the robot from the dock and do
not move the dock during cleaning.
• Cleaning cannot start if the battery level is too low.
Allow the robot to charge before starting a cleanup.
3. Add device
Note: The robot cannot be turned off when it is being
charged.
Press and hold to turn on the robot. The
power indicator light will come on, and the
robot will wait for orders.
Press and hold to turn off the robot and
complete the cleaning cycle.
Turning On/Off
Press to start cleaning. The robot will plan
its cleaning route and in each room, it firstly
draws out edges and then fills the room in a
zigzag pattern. In so doing, the robot cleans
all rooms one by one, thoroughly and
efficiently.
Starting Cleaning
Notes:
• The robot will not go to sleep when it is charging.
• The robot will automatically shut down if left sleep for
more than 12 hours.
If the robot is paused for over 10 minutes, it
will go to sleep, and the power indicator
light will flash every few seconds. Press any
button to wake the robot up.
Sleep
When the robot is running, press any button
to pause it, press to resume cleaning.
Press on a paused robot to send it back to
the dock for charging.
Pause
Note: Placing a paused robot on the dock manually will
end the current cleanup.
After cleaning, the robot will automatically
return to the dock for charging. During
cleaning, the robot will return to the dock to
charge when the battery level is low. Press
to send the paused robot back to the dock.
The power indicator light will breathe during
robot charging.
Charging
Note: If the robot fails to find the dock, it will
automatically return to its starting position. In this case,
place the robot to the dock manually to charge.
If an error occurs, the power indicator light
Error
• If the battery runs low during a cleaning cycle, the
robot will automatically return to the dock. After
charging, the robot will resume where it left off.
009
The default Do Not Disturb (DND) period is
from 22:00 to 08:00. You can use the app to
modify the DND period or disable the
mode. In DND mode, the robot will not play
voice messages.
DND Mode
Note: Do not use chemicals such as cleaning fluids and
sprays to clean these sensors.
Note: After mopping, empty the water tank, wash the
mop cloth, and air-dry them to prevent odors.
Routine Maintenance
C
*
Clean every 2 weeks and replace every 6-12 months.
C1
Main Brush
*
Clean as required.
C6
Dustbin and Water Tank
Combo Unit
*
Clean monthly and replace every 3-6 months.
C2
Side Brush
*
Clean as required.
C3
Robot Sensors
C1-1—
Turn over the robot and press the
main brush cover latches to remove
the main brush cover.
C6-1—
Press the release button to take out
the unit.
Note: The omnidirectional wheel bracket cannot be
removed.
*
Clean as required.
C4
Omnidirectional Wheel
C4-1—
Use a tool, such as a small
screwdriver, to pry out the axle and
take out the wheel.
C4-2—
Rinse the wheel and the axle with
water to remove any hair and dirt.
Air-dry, reinstall, and press the wheel
and axle back in place.
Unscrew the side brush screw. Remove and
clean the side brush. Then, reinstall the
brush and tighten the screw.
Use a soft, dry cloth to wipe and clean all
sensors, including:
*
Clean as required.
C5
Main Wheels
Clean the main wheels with a soft, dry cloth.
C1-2—
Remove the main brush and clean it.
C6-2—
Open the lid of the unit, empty the
dustbin and clean it.
C3-1—
Dock Locator
C3-2—
Cliff Sensors
C1-3—
Reinstall the main brush and main
brush cover, and press the cover
securely.
C6-3—
Open the water tank stopper and
empty the tank.
C6-4—
Reinstall the unit in the robot.
Notes:
• It is recommended to wipe the main brush with a wet
cloth. If the main brush is soaked, air-dry it away from
direct sunlight.
• Do not use corrosive cleaning fluid or disinfectant to
clean the main brush.
Notes:
• The robot will go to sleep automatically if left in a
malfunctioning state for over 10 minutes.
• Placing a malfunctioning robot on the dock manually
will end the current cleanup.
If the robot does not respond when a button
is pressed or cannot be turned off, power it
on and press and hold for five seconds.
After hearing a voice message, press and
hold for five seconds. The robot will then
restart and be restored to factory settings.
Restoring Factory Settings
Note: After this process, existing settings such as
scheduled cleaning and WiFi will be restored to factory
settings.
*
Clean every 2 weeks and replace every 6-12 months.
C8
Washable Filter
C8-1—
Open the lid of the dustbin and
water tank combo unit as shown,
press the filter holder latches to pull
out the filter holder.
C8-2—
Remove the filter from the filter
holder, rinse the filter repeatedly
and tap it to remove as much dirt as
possible.
*
Clean after each use and replace every 3-6 months.
C7
Mop Cloth
C7-1—
Remove the mop cloth mount in the
direction shown in the picture.
C7-2—
Remove the mop cloth from the
mount.
C7-3—
Wash the mop cloth and then air-dry it.
will flash red. A pop-up notification will
appear in the app and a voice alert may
sound.
010
Hereby, Beijing Roborock Technology Co., Ltd.
declares that the radio equipment type
RRA0TCP is in compliance with Directive
2014/53/EU. The full text of the EU declaration
of conformity is available at the following
internet address:
https://global.roborock.com/pages/compliance
Please visit the following link to view the
network interfaces exposed by the product,
services exposed through the network
interfaces, and external sensors information.
https://global.roborock.com/pages/compliance
*
Clean as required.
C9
Charging Contacts
Use a soft, dry cloth to wipe the charging
contacts on the robot and the dock.
Basic Parameters EU Declaration of
Conformity
Robot
20VDC 0.8A
20VDC 0.8A
14.4V/3200mAh (TYP)
100-240VAC 50/60Hz, 0.8A
Rated Output
Rated Output
Charging Battery
Charging Dock
Power Supply
SPCDZ03RR
BLJ18WD200080P-V,
BLJ18WD200080P-S, or
BLJ18WD200080P-B
Model
Model
Rated Input
Rated Input
RRA0TCPModel
14.4V/3200mAh (TYP)
lithium-ion battery
Battery
Rated Input
20VDC 0.8A
20VDC 0.8A
C8-3—
Allow at least 24 hours for the filter to
dry thoroughly before reinstalling it.
Note: Do not touch the surface of the filter with hands,
brushes, or sharp objects to avoid potential damage.
011
Unable to power on
Unable to charge
Unable to connect to WiFi
Unable to return to dock
Noise during cleaning
Abnormal behavior
Scheduled cleaning is not working
Robot becomes offline
Poor cleaning performance
and/or dust leakage
The robot does not resume
cleaning after recharging
Issue
• Battery low. Put the robot on the dock and charge it before use.
• Battery temperature too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
• Dock not connected to power. Check whether both ends of the power adapter are properly connected.
• Poor contact. Clean the charging contacts of the dock and the robot.
• Battery temperature too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
• WiFi disabled. Reset the WiFi and try again.
• Poor WiFi signal. Move the robot to an area with better WiFi.
• Abnormal WiFi connection. Reset the WiFi, download the latest app version and retry.
• Unable to connect to WiFi abruptly. There may be an error with your router settings. Contact
Roborock customer service for help with troubleshooting.
• Too many obstacles near the dock. Clear them up or move the dock to an open area.
• Robot too far from the dock. Place it closer and retry.
• The main brush, side brush, or main wheels may be jammed. Turn off the robot and clean them.
• The omnidirectional wheel may be jammed. Use a screwdriver to remove it for cleaning.
• Restart the robot.
• Keep the robot charged. Scheduled cleaning can only begin when the battery level is above 20%.
• Check that your robot is connected to Roborock app and is always within WiFi coverage.
• The dustbin is full and needs emptying.
• The filter is blocked and needs cleaning.
• The main brush is tangled up. Clean it.
• Make sure that the robot is not in DND mode. DND mode will prevent auto top-up.
• If the robot is placed manually on the dock or sent to dock by pressing buttons, it will not be able to
resume cleaning.
Solution
Common Issues
012
Common Issues
Slow charging
No or little water during mopping
Is power always being drawn when the
robot is on the dock?
Does the robot need to be charged for at
least 16 hours for the first three uses?
The robot begins to miss certain spots
The robot cannot return to the charging
dock when it has been moved manually
• When used at high or low temperatures, the robot will automatically reduce its charging
speed to extend battery life.
• Charging contacts dirty. Wipe them with a soft, dry cloth.
• Use the mobile app to increase the water flow.
• Check whether there is water in the water tank and check the manual for instructions on how
to correctly install the dustbin and water tank combo unit, mop cloth mount and mop cloth.
• The robot will draw power while it is docked to maintain battery performance, but the power
consumption is extremely low.
• No. Lithium-ion batteries have no memory effect. The robot can be used once fully charged.
• The cliff sensors may be dirty. Clean them with a soft, dry cloth.
• After a significant position change, the robot will re-generate the map. If the charging dock
is too far away, it may not be able to return to recharge and must be placed on the charging
dock manually.
Issue
Solution
