Register your product and get support at
www.philips.com/support
User Manual
5000 Series
Soundbar
TAB5109
2 EN
Contents
1 Important safety instructions 3
Safety 3
Care for your product 5
Care of the environment 5
Declaration of conformity 5
Help and support 5
2 Your Soundbar 6
What’s in the box 6
Soundbar 6
Connectors 7
Remote control 8
Prepare the Remote Control 8
Placement 9
Wall mount 10
3 Connect 11
Connect to HDMI ARC 11
Connect to Optical 11
Connect to Audio in 11
Connect to power 12
4 Use your soundbar 13
App download 13
Turn on and o 13
Select modes 13
Adjust the Volume 14
Adjust bass/treble level 14
Select Equalizer (EQ) Eect 14
LEDs display On/O Indicator 15
DTS Virtual X 15
Auto. volume leveling 15
Play from Bluetooth devices 15
Listen to an external device 16
Play audio through USB 17
Factory reset 17
5 Product specications 18
6 Troubleshooting 19
7 Trademarks 20
3EN
1 Important
safety
instructions
Read and understand all instructions
before you use your product. If damage
is caused by failure to follow instructions,
the warranty does not apply.
Safety
Know these safety symbols
The marking information is located at the
bottom or back of product.
CAUTION
CAUTION: TO REDUCE THE RISK OF ELECTRIC
SHOCK, DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE PERSONNEL.
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This is CLASS II apparatus with
double insulation, and no
protective earth provided.
AC voltage
The symbol indicates DC voltage.
Follow the instructions in the user
manual!
WARNING!
Warning: Risk of electric shock!
The exclamatory mark is intended
to alert the user to the presence of
important operating instructions.
Risk of electric shock or re!
• Before you make or change any
connections, make sure that all
devices are disconnected from the
power outlet.
• Never expose the product and
accessories to rain or water. Never
place liquid containers, such as vases,
near the product. If liquids are spilt
on or into the product, disconnect it
from the power outlet immediately.
Contact Consumer Care to have the
product checked before use.
• Never place the product and
accessories near naked ames or
other heat sources, including direct
sunlight.
• Never insert objects into the
ventilation slots or other openings on
the product.
• Where the mains plug or an
appliance coupler is used as the
disconnect device, the disconnect
device shall remain readily operable.
• Battery (battery pack or batteries
installed) shall not be exposed to
excessive heat such as sunshine, re
or the like.
• Disconnect the product from the
power outlet before lightning storms.
• When you disconnect the power
cord, always pull the plug, never the
cable.
• Use the product in tropical and/or
moderate climates.
Risk of short circuit or re!
• For identication and supply ratings,
see the type plate at the back or
bottom of the product.
• Before you connect the product to
the power outlet, ensure that the
power voltage matches the value
printed on the back or bottom of the
product. Never connect the product
to the power outlet if the voltage is
dierent.
4 EN
Risk of injury or damage to this
product!
• For wall mounting, this product must
be securely attached to the wall in
accordance with the installation
instructions. Use only the supplied
wall mount bracket (if available).
Improper wall mounting may result
in accident, injury or damage. If you
have any query, contact Consumer
Care in your country.
• Never place the product or any
objects on power cords or on other
electrical equipment.
• If the product is transported in
temperatures below 5°C, unpack
the product and wait until its
temperature matches room
temperature before connecting it to
the power outlet.
• Parts of this product can be made of
glass. Handle with care to avoid injury
and damage.
Risk of overheating!
• Never install this product in a
conned space. Always leave a
space of at least four inches around
the product for ventilation. Ensure
curtains or other objects never cover
the ventilation slots on the product.
Battery usage CAUTION
• CAUTION: Danger of explosion if
batteries are incorrectly replaced.
Replace only with the same or
equivalent type.
• Remove batteries if they are
exhausted or if the remote control is
not to be used for a long time.
• Batteries contain chemical
substances, they should be recycled
or disposed of as per state and local
guidelines.
• Install all batteries correctly, + and - as
marked on the apparatus.
• Do not mix old and new batteries.
• Do not mix alkaline, standard
(Carbon-Zinc) or rechargeable (Ni-Cd,
Ni- MH, etc.) batteries.
• The battery (batteries or battery pack)
shall not be exposed to excessive heat
such as sunshine, re or the like.
• Don’t disposal of a battery into re or
a hot oven, or mechanically crushing
or cutting of a Battery.
• To avoid battery subjected to
extremely low air pressure.
Note
• The rating label is pasted on the bottom
or back of the equipment.
5EN
Care for your product
Use only microber cloth to clean the
product.
Care of the environment
Disposal of your old product and
battery
Your product is designed and
manufactured with high quality
materials and components, which
can be recycled and reused.
This symbol on a product means
that the product is covered by
European Directive 2012/19/EU.
This symbol means that the product
contains batteries covered by
European Directive 2013/56/EU
which cannot be disposed of with
normal household waste.
Inform yourself about the local separate
collection system for electrical and
electronic products and batteries.
Follow local rules and never dispose of
the product and batteries with normal
household waste. Correct disposal
of old products and batteries helps
prevent negative consequences for the
environment and human health.
Removing the disposable batteries
To remove the disposable batteries, see
battery installation section.
Declaration of conformity
This product complies with the radio
interference requirements of the
European community.
Hereby, TP Vision Europe B.V. declares
that the product is in compliance with the
essential requirements and other relevant
provisions of RED Directive 2014/53/EU
and UK Radio Equipment Regulations
SI 2017 No 1206. You can nd the
Declaration of Conformity on
www.philips.com/support.
Help and support
For extensive online support, visit
www.philips.com/support to:
• download the user manual and the
quick start guide
• watch video tutorials (available only
for selected models)
• nd answers to frequently answered
questions (FAQs)
• email us a question
• chat with our support representative.
Follow the instructions on the website to
select your language, and then enter your
product model number.
Alternatively, you can contact Consumer
Care in your country. Before you contact,
note down the model number and serial
number of your product. You can nd this
information on the back or bottom of
your product.
6 EN
2 Your Soundbar
Congratulations on your purchase, and
welcome to Philips! To fully benet from
the support that Philips oers, register
your soundbar at
www.philips.com/support.
What’s in the box
Check and identify the items in the
package:
• Soundbar x 1
• Remote control x 1
(AAA batteries x 2)
• Power cord * x 1
• Wall mount kit x 1
• Quick start guide/
Warranty card / Safety sheet x 1
Soundbar
He
a
dp
hone
ssss
S
eries
C
T
N
S
af
e
t
y
In
f
or
ma
tio
n
Remote control
(AAA batteries x 2)
Quick start guide
Warranty card / Safety sheet
Wall mount kit
(brackets x2 / bracket screws x4
/ Gum Cover x4)
TAB5109/10 TAB5109/98
TAB5109/67 TAB5109/61 TAB5109/96 TAB5109/77
• Power cord quantity and plug type
vary by regions.
• Images, illustrations and drawings
shown on this User Manual are for
reference only, actual product may
vary in appearance.
Soundbar
This section includes an overview of the
soundbar.
6
4 3 2 1
5
1
(Standby-On)
• Switch the soundbar On or to
Standby.
• Long press for 8 seconds in power
on state to enable or disable Auto-
Standy (15 minutes Auto-Standby).
2
(Source) button
Select an input source for the
Soundbar.
7EN
3
(Bluetooth) button
• Press to select the Bluetooth mode.
• Long press for 3 seconds to enter
the Bluetooth pairing mode.
• Long press for 8 seconds to
disconnect all devices and clear the
BT connect history list, then enter
pairing mode.
4
/ (Volume) button
Increase or decrease volume.
5
Remote control sensor
6
Soundbar’s LED indicator
LED State Status
HDMI
ARC
Solid White HDMI ARC mode
BT Solid Blue
Solid White
Bluetooth (Classic) mode
Bluetooth (LE Audio) mode
OPT Solid White Optical mode
Standby Solid Red Standby mode
USB Solid White USB mode
AUX Solid White AUX mode
Solid White Dolby Audio
Solid White DTS Audio
Connectors
This section includes an overview of the
connectors available on your soundbar.
6
1 2 3 4 5
1
AC in ~ socket
Connect to the power supply.
2
Audio in
Audio input from, for example, an
MP3 player (3.5mm jack).
3
USB
• Connect to a USB storage device
for audio media play.
• Upgrade software of this product.
4
HDMI ARC
The port supports the ARC HDMI
feature, connect to the HDMI (ARC)
input on the TV.
5
Optical in
Connect to an optical audio output
on the TV or a digital device.
6
Wall bracket slot
8 EN
Remote control
This section includes an overview of the
remote control.
1
2
3
5
6
7
8
9
10
11
4
1
(Standby-On)
• Switch the soundbar on or to
standby.
• Long press for 8 seconds in power
on state to enable or disable Auto-
Standy (15 minutes Auto-Standby).
2
(Surround)
Virtualiser ON/OFF.
3
Vol + / Vol - (Soundbar’s Volume)
Increase / decrease the soundbar’s
volume.
4
EQ
• Select Equalizer (EQ) eect.
• Press and hold for 3 seconds
to turn on/o dialogue
enhancement.
5
Treble +/-
Adjust treble level.
6
Bass +/- (Subwoofer’s Volume)
Adjust subwoofer’s volume.
7
(Source)
Press to select an input source for
soundbar.
8
(Mute)
Mute or restore volume.
9
/ (Previous/Next)
Skip to the previous or next track in
USB / BT mode.
10
(Play/Pause)
Start, pause or resume play in USB /
BT mode.
11
AVL
Auto volume leveling ON/OFF and
night mode.
Prepare the Remote
Control
• The provided Remote Control allows
the unit to be operated from a
distance.
• Even if the Remote Control is
operated within the eective range
19.7 feet (6m), remote control
operation may be impossible if there
are any obstacles between the unit
and the remote control.
• If the Remote Control is operated
near other products which generate
infrared rays, or if other remote
control devices using infra-red rays
are used near the unit, it may operate
incorrectly. Conversely, the other
products may operate incorrectly.
9EN
Replace the Remote Control Battery
1 Press and slide the back cover to
open the battery compartment of
the remote control.
2 Insert two AAA size batteries
(included). Make sure the (+) and (–)
ends of the batteries match the (+)
and (–) ends indicated in the battery
compartment.
3 Close the battery compartment
cover.
Precautions Concerning Batteries
• Be sure to insert the batteries with
correct positive “ ” and negative
“ ” polarities.
• Use batteries of the same type.
Never use dierent types of batteries
together.
• Either rechargeable or non-
rechargeable batteries can be used.
Refer to the precautions on their
labels.
• Be aware of your ngernails when
removing the battery cover and the
battery.
• Do not drop the remote control.
• Do not allow anything to impact the
remote control.
• Do not spill water or any liquid on the
remote control.
• Do not place the remote control on a
wet object.
• Do not place the remote control
under direct sunlight or near sources
of excessive heat.
• Remove the battery from the remote
control when not in use for a long
period of time, as corrosion or
battery leakage may occur and result
in physical injury, and/or property
damage, and/or re.
• Do not use any batteries other than
those specied.
• Do not mix new batteries with old
ones.
• Never recharge a battery unless it is
conrmed to be a rechargeable type.
Placement
Place the subwoofer at least 1 meter (3
feet) away from your soundbar, and 10
centimeters away from the wall.
For best results, place your subwoofer as
shown below.
10 EN
Wall mount
Note
• Improper wall mounting may result in
accident, injury or damage. If you have
any query, contact Consumer Care in your
country.
• Before wall mounting, make sure the wall
can support the weight of your soundbar.
• Before wall mounting, you need not
remove the rubber feet at the bottom of
the soundbar, otherwise the rubber feet
cannot be xed back.
• Depending on the type of wall mounting,
make sure that you use screws of a
suitable length and diameter.
• Please check whether the USB port on
the back of the soundbar is connected
to a USB device. If it is found that the
connected USB device aects the wall-
mount, you need to use another USB
device of the appropriate size.
Screw length/diameter
Suggested wall mounting height
You are recommended to install the TV
rst before wall mounting the soundbar.
With a TV preinstalled, wall mount the
soundbar 50mm/2.0’’ in distance from the
bottom of the TV.
WARNING!
• To prevent injury, this apparatus must
be securely attached to the oor/wall
in accordance with the installation
instructions.
• Suggested wall mounting height: ≤ 1.5
meters.
1 Drill 4 parallel holes (diameter
3-8mm each according to wall type)
on the wall.
» The distance between the holes
are: 616mm / 18.9”
» You can use the wall mount
template provided for helping
the drilling holes position on the
wall.
2 Tighten the wall mount brackets on
the wall with screws (included) and
screwdriver (not included). Make
sure that they are securely installed.
3 Lift the unit onto the wall mount
brackets and slot into place.
3
1
~50mm/2.0"
2
616 mm / 18.9”
48mm
φ4x40
11EN
3 Connect
This section helps you connect your
soundbar to a TV and other devices, and
then set it up.
Note
• For identication and supply ratings, see
the type plate at the back or bottom of
the product.
• Before you make or change any
connections, make sure that all devices
are disconnected from the power outlet.
Connect to HDMI ARC
HDMI ARC (Audio Return Channel)
Your soundbar supports HDMI with ARC
(Audio Return Channel). If your TV is
HDMI ARC compliant, you can hear the TV
audio through your soundbar by using a
single HDMI cable.
HDMI (ARC)
HDMI out
(ARC)
TV
1 On your TV, turn on HDMI-CEC
operations. For details, see the TV
user manual.
• The HDMI ARC connector on the
TV might be labeled dierently. For
details, see the TV user manual.
2 Using a High Speed HDMI cable,
connect the HDMI ARC connector
on your soundbar to the HDMI ARC
connector on the TV.
Note
• Your TV must support the HDMI-CEC and
ARC function. HDMI-CEC and ARC must
be set to On.
• The setting method of HDMI-CEC and
ARC may dier depending on the TV. For
details about ARC function, please refer
to your TV user manual.
• Make sure to use the HDMI cables can
support the ARC function.
Connect to Optical
1 Using an optical cable, connect
the Optical in connector on your
soundbar to the Optical out
connector on the TV or other device.
Optical out
Optical in
TV
• The digital optical connector might
be labeled Spdif in or Spdif out.
Connect to Audio in
Use 3.5mm audio cable
• Use a 3.5mm to 3.5mm audio cable
to connect the TV’s headphone
socket to the Audio in socket on the
soundbar.
Audio out
Audio in
TV
Headphone
(3.5mm)
12 EN
Use 3.5mm-RCA audio cable
• Use a RCA to 3.5mm audio cable
to connect the TV’s audio output
sockets to the Audio in socket on the
soundbar.
Audio in
R
L
Audio out
TV
Connect to power
• Before connecting the AC power
cord, ensure you have completed all
other connections.
• Risk of product damage! Ensure
that the power supply voltage
corresponds to the voltage printed on
the back or the underside of the unit.
1 Connect the mains cable to the AC~
socket of the soundbar and then into
a mains socket.
For EU
For UK
or
Note
• Power cord quantity and plug type vary
by regions.
13EN
4 Use your
soundbar
This section helps you use the soundbar to
play audio from connected devices.
Before you start
• Make the necessary connections
described in the quick start guide and
the user manual.
• Switch the soundbar to the correct
source for other devices.
App download
Scan the QR code or search ”Philips
Entertainment” in the Apple App Store or
Google Play to download and install the
app.
Philips Entertainment
Philips Entertainment
With the Philips Entertainment app,
you can set Volume level, Sound Style (EQ),
Dialogue Enhancement, Surround Sound,
Auto. volume leveling, AV sync, LED Light,
Source selection etc.
Turn on and o
• When you rst connect the soundbar
to the main socket, the unit will be in
standby mode.
• Press the button on the remote
control or on the soundbar to switch
the soundbar ON or OFF.
• Disconnect the mains plug from the
mains socket if you want to switch
the soundbar o completely.
Auto Standby
• The soundbar automatically turns
to Standby mode after about 15
minutes if the TV or the external
soundbar is disconnected (or USB,
BT function bit playback pause), or
switched o.
• Long press the button for 8
seconds in power on state to enable
or disable Auto-Standy (15 minutes
Auto-Standby).
Note
• In HDMI (ARC) mode will enter network
standby mode after approx. 15 minutes, if
it has no audio playback.
• In Aux, USB, Optical and Bluetooth mode,
the unit will automatically go to Standby
mode approx. 15 minutes, if it has no
audio playback.
Select modes
Press the (Source) button repeatedly on
the soundbar or on the remote control to
select the HDMI ARC, BT, BT (LE Audio),
OPT, USB, AUX mode.
» Switch the playback source and
the front indicator lights up
accordingly.
14 EN
Adjust the Volume
Adjust the Soundbar’s Volume
• Press Vol+/Vol- (Volume) to increase
or decrease a volume level.
» When adjusting the volume, the
indicator will increase / decrease
the amount of light. According
to the corresponding light display
/ blinking (Fig), determine the
current volume level.
Music
Stadium
Movie
Voice
< 90%
< 100%
< 77%
< 64%
< 51%
< 38%
< 25%
< 12%
• To mute sound, press (Mute).
• To restore the sound, press (Mute)
again or press Vol+/Vol- (Volume).
Adjust bass/treble level
• Press the Bass +/- button to change
the low frequency (bass).
• Press the Treble +/- button to change
the high frequency (treble).
Bass/
Treble
LED State
+5
●●●●◎
+4
●●●◎
+3
●●◎
+2
●◎
+1
◎
0
● ●
-1
◎
-2
◎ ●
-3
◎ ●●
-4
◎ ●●●
-5
◎ ●●●●
Select Equalizer (EQ)
Eect
Select predened sound modes to suit
your video or music.
1 Press the EQ button on the remote
control to select your desired preset
equalizer eects.
2 Press the EQ button to switch among
the modes.
» Light up LEDs for 3 second to
show current EQ mode according
to the EQ mode denition.
Music
Stadium
Movie
Voice
< 90%
< 100%
< 77%
< 64%
< 51%
< 38%
< 25%
< 12%
15EN
LEDs display On/O
Indicator
Press and hold (Mute) button on the
remote control for 5 seconds will enable/
disable LEDs display.
» OFF: The LEDs brightness will
return normal once you press any
button. LEDs should be turned o
automatically after idling for 10
seconds.
» ON: The LEDs brightness will not
self-extinguish.
Tips
• During standby, the Standby LED shall turn
on regardless LEDs display OFF setting.
DTS Virtual X
DTS Virtual:X allows you to enjoy multi-
dimensional sound regardless of room
size, layout, or speaker conguration.
DTS Virtual:X technology features
DTS’s proprietary virtual height and
virtual surround processing to deliver
an immersive sound experience from
any type of input source and speaker
conguration.
1 Press the button on the remote
control to enable or disable virtual
on.
Status
LED State
ON
●● ( )
(Two center LEDs spread out to right/left)
OFF
● ● ( )
(left / right LEDs close to the center)
• ON: This mode uses DTS Virtual:X
with virtual height and virtual
surround processing to realize a
three-dimensional sound eld
when the height speakers are not
used.
• OFF: Do not use “DTS Virtual:X”.
Auto. volume leveling
Combine Auto volume with Night mode.
Press the AVL button to switch Auto
volume leveling ON/OFF or night mode.
Status
LED State
OFF
●●
ON
●●●●
NIGHT
●●●●●●
• OFF: Do not use “Auto volume”.
• ON: Responds in real time to
dierent sources and types of
content to maintain consistent
loudness.
• NIGHT: Maintain even loudness for
all sources and types of content,
and enhanced vocal and dialogue
to make it easier to hear in a quiet
listening environment.
Play from Bluetooth
devices
Through Bluetooth, connect the soundbar
with your Bluetooth device (such as an
iPad, iPhone, iPod touch, Android phone,
or laptop), and then you can listen to the
audio les stored on the device through
your soundbar speakers.
1 Press the button on the soundbar
or (Source) on the remote control
to select the BT (Bluetooth) mode.
» The BT indicator will blink blue.
2 On the Bluetooth device, switch
on Bluetooth, search for and select
Philips TAB5109 to start connection
(see the user manual of the
Bluetooth device on how to enable
Bluetooth).
16 EN
» During connection, the BT
indicator will blink blue.
3 Wait until you hear voice prompt
from the soundbar.
» If the successfully connected, the
BT indicator will light up solidly
blue.
4 Select and play audio les or music
on your Bluetooth device.
• During play, if a call is coming,
music play is paused. Play resumes
when the call ends.
• If your Bluetooth device supports
AVRCP prole, on the remote
control you can press /
to skip to a track, or press to
pause/resume play.
If your mobile phone supports LE
Audio, you can experience and
enjoy this new feature.
1 Press the button on the soundbar
or (Source) on the remote control
to select the BT (LE Audio) mode.
» The BT indicator will blink white.
2 On the LE Audio device, open
settings and switch on Bluetooth
(Ensure the LE Audio function is
activated on your LE Audio device),
search for and select Philips
TAB5109-LEA to start connection.
LED Status Name
Blue BT Philips TAB5109
White BT (LE Audio) Philips TAB5109-LEA
To exit Bluetooth, you can:
• Switch the unit to another source.
• Disable the function from your
Bluetooth device. Or place your
Bluetooth device out of the
maximum operational range. The
Bluetooth device will be disconnected
from the unit after the voice prompt.
• Press and hold the button on the
soundbar.
Note
• In an open space without obstructions.
The maximum operational range
between the soundbar and a Bluetooth
device is approximately 10 meters (30
feet).
• Compatibility with all Bluetooth devices is
not guaranteed.
• The music streaming may be interrupted
by obstacles between the device and
soundbar, such as wall, metallic casing
that covers the device, or other devices
nearby that operate in the same
frequency.
Listen to an external device
Ensure that the soundbar is connected to
the TV or audio device.
1 Press the (Source) button
repeatedly on the soundbar or on
the remote control to select the
HDMI ARC, OPT, AUX mode.
» The indicator light on the
soundbar will show which mode
is currently in use.
2 Operate your audio device directly
for playback features.
3 Press the +/- (Volume) buttons to
adjust the volume to your desired
level.
Note
• While in Optical/HDMI ARC mode, if
there’s no sound output from the unit,
you may need to activate PCM or Dolby
Digital Signal output on your source
device (e.g. TV, DVD or Blu-ray player).
17EN
Play audio through USB
Enjoy audio on a USB storage device, such
as an MP3 player and USB ash memory,
etc.
1 Insert the USB device.
2 Press the (Source) button
repeatedly on the soundbar or on
the remote control to select the USB
mode.
3 During playback:
Button Action
Start, pause or resume play
Skip to the previous track
Skip to the next track
Note
• This product may not be compatible with
certain types of USB storage devices.
• If you use a USB extension cable, USB
hub, or USB multifunctional card reader,
the USB storage device may not be
recognized.
• Do not remove the USB storage device
while reading les.
• The system can support USB devices with
up to 128 GB of memory.
• This system can play MP3/WAV/FLAC.
• Support a USB port: 5V 500mA.
Factory reset
Reset device to default setting.
• Turn on the soundbar, press and hold
the and buttons at the same
time for 8 seconds.
» All LEDs light up for 5 seconds,
standby LED in Red.
Item Default settings
EQ Movie
Master Volume 10
Bass
0
Treble 0
Surround OFF
Auto Volume OFF
Night OFF
Source HDMI-ARC
BT pairing info Clear
AV SYNC 0
DISPLAY ON
Auto Standby (Auto
Power Down)
ON
Dialogue enhancement OFF
18 EN
5 Product
specifications
Note
• Specications and design are subject to
change without notice.
Bluetooth
Bluetooth proles A2DP, AVRCP
Bluetooth version V 5.4
Bluetooth frequency
range / Transmitter
power (EIRP)
2402 ~ 2480MHz
< 10dBm
Amplier Section
Total
RMS 60W @THD < =10%
Max. 120W
Soundbar
Power supply 100-240V~ 50/60Hz
Power
consumption
20 W
Standby power
consumption
Standard standby
mode < 0.50 W
Networked standby
mode < 2.0 W
Frequency response 60Hz - 20KHz
Speakers
impedance
8Ω x 2
USB direct version 2.0 Full Speed
USB 5V 500mA
Dimension
(W x H x D )
766 x 67.3 x 91 mm
Weight 1.93 kg
Operating
temperature
0°C - 45°C
Remote control
Distance/Angle 6m/30°
Battery type AAA (1.5V X 2)
Supported audio formats
HDMI ARC LPCM 2ch, LPCM 5.1ch, Dolby
Digital, Dolby Digital plus, DTS
Digital surround 5.1
Optical LPCM 2ch, LPCM 5.1ch, Dolby
Digital, DTS Digital surround 5.1
Bluetooth SBC
USB MP3 / WAV / FLAC
19EN
6 Troubleshooting
Warning
• Risk of electric shock. Never remove the
casing of the product.
To keep the warranty valid, never try to
repair the product yourself.
If you have problems using this product,
check the following points before you
request service. If you still have a problem,
get support at www.philips.com/support.
Main unit
The buttons on the main unit do
not work.
• Disconnect form the power supply for
a few minutes, then connect again.
No power
• Ensure that the AC cord is properly
connected.
• Ensure that there is power at the AC
outlet.
• Press button on the remote control
or soundbar to turn the soundbar on.
Sound
No sound from the soundbar
speaker.
• Connect the audio cable from your
soundbar to your TV or other devices.
However, you do not need a separate
audio connection when:
– the soundbar and TV are
connected through HDMl ARC
connection, or
– a device is connected to the HDMI
in connector on your soundbar.
• On the remote control, select the
correct audio input.
• Make sure that the soundbar is not
muted.
• When using either of the digital
input, if there is no audio:
– Try setting the TV output to PCM
or
– Connect directly to your Blu-ray/
other sources.
– Some TVs do not pass through
digital audio.
• Your TV may be set to variable audio
output. Conrm that the audio
output setting is set to FIXED or
STANDARD, not VARIABLE. Refer
to your TV’s user manual for more
detailed information.
• If using Bluetooth, ensure that the
volume on your source device is
turned up and that the device is not
muted.
Distorted sound or echo.
• If you play audio from TV through
this product, make sure that the TV is
muted.
Bluetooth
A device cannot connect with the
soundbar.
• The device does not support the
compatible proles required for the
soundbar.
• You have not enabled the Bluetooth
function of the device. See the user
manual of the device on how to
enable the function.
• The device is not correctly connected.
Connect the device correctly.
• The soundbar is already connected
with another Bluetooth device.
Disconnect the connected device,
and then try again.
20 EN
Quality of audio play from a
connected Bluetooth device is poor.
• The Bluetooth reception is poor.
Move the device closer to the
soundbar, or remove any obstacle
between the device and the
soundbar.
I can’t nd the Bluetooth name of
this unit on my Bluetooth device.
• Ensure the Bluetooth function is
activated on your Bluetooth device.
• Re-pair the unit with your Bluetooth
device.
Remote control does not work
• Before you press any playback control
button, rst select the correct source.
• Reduce the distance between the
remote control and the unit.
• Insert the battery with its polarities
(+/-) aligned as indicated.
• Replace the battery.
• Aim the remote control directly at the
sensor on the front of the unit.
7 Trademarks
The Adopted Trademarks HDMI, HDMI
High-Denition Multimedia Interface,
HDMI trade dress and the HDMI Logos are
trademarks or registered trademarks of
HDMI Licensing Administrator, Inc. in the
United States and other countries.
Dolby, Dolby Audio and the double-D
symbol are registered trademarks of Dolby
Laboratories Licensing Corporation.
Manufactured under license from Dolby
Laboratories.
The Bluetooth® word mark and logos
are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such
marks by MMD Hong Kong Holding
Limited is under license. Other trademarks
and trade names are those of their
respective owners.
For DTS patents, see http://patents.dts.
com. Manufactured under license from
DTS, Inc. or DTS Licensing Limited. DTS,
Digital Surround, Virtual:X, and the
DTS logo are registered trademarks or
trademarks of DTS, Inc. in the United
States and other countries. © 2021 DTS,
Inc. ALL RIGHTS RESERVED.
Specications are subject to change without notice.
Please visit www.Philips.com/support for the latest updates and documents.
Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips N.V. and are used under license.
This product has been manufactured by and is sold under the responsibility
of MMD Hong Kong Holding Limited or one of its aliates, and MMD Hong
Kong Holding Limited is the warrantor in relation to this product.
TAB5109RE_UM_EN_V1_240111
