Shenzhen GuoShi Intellitech S-HE02 FD Master Pro 3.1

Product's Documents

Below are documents related to this product, you can read online or download:

User Manual

This is the main product document for model S-HE02.

The file format is pdf, 9 pages, you can download this manual here .

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Product Overview
This product is a high-end health sleep system that integrates adjustable firmness, height and
posture adjustment, and innovative water ripple massage. It dynamically optimizes support and
massage rhythm, and integrates vital sign monitoring, zoned heating, and sleep report analysis.
It aims to optimize your sleep quality through technology, bringing convenience and health to
your life.
Core functions: electric adjustment, firmness adjustment, vibration massage, water ripple
massage, vital sign monitoring, and heating temperature control.
Smart control: You can control the Mattress through various methods such as remote control,
Tuya APP, WeChat mini program and smart speaker.
Safety Precautions
To ensure your safety, please read the following guidelines carefully before use and always
adhere to them.
1.Electricity Safety
Power supply check: Before connecting the power supply, please confirm that the voltage
meets the product requirements and that the power cord and plug are intact.
Operational restrictions:
The motor should not be operated continuously for more than 10 minutes or for more than
30% of the operating time within a certain period of time to prevent the motor from
overheating.
When the headboard or footboard is raised, it is strictly forbidden to sit at the footboard,
jump on the Mattress, or engage in strenuous exercise. Do not put all your weight on the
raised part.
During operation of the Mattress, please ensure that there are no people, pets, or other
items in the closed area of the Mattress frame and the gaps in the mattress to avoid injury
or product damage. In case of any accident, please stop operation immediately.
Remote control usage: When operating the remote control, press the buttons in sequence to
avoid pressing multiple buttons at the same time, which may cause damage to the motor due to
insufficient response.
FD Master Pro 3.1 User Guide
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2.Personnel and Maintenance Safety
Children and pets: Keep the remote control out of reach of children. Children must use this
product under adult supervision.
Cleaning and Maintenance: Always unplug the power cord before cleaning or maintenance. Do
not use harsh chemicals (such as gasoline or diesel) to clean the Mattress. General dust can be
wiped off with a dry cotton cloth.
Non-professional disassembly: Non-professionals are strictly prohibited from disassembling
the structural components, motors, or control boxes of the Mattress to avoid causing
irreparable damage.
Installation and initialization
Unpacking Inspection: After opening the package, please first check the product for any bumps
or scratches, and check all accessories against the product accessory list to ensure they are
complete.
Assembly Requirements: Assembly requires at least two people. Do not pull or drag the
Mattress, and avoid using the Mattress legs as a single support point when flipping the Mattress.
Please strictly follow the diagrams or instruction videos in the instruction manual for assembly.
Power Connection and Debugging: After installation, install the control box in the designated
location and connect the motor cables and power supply. After powering on, use the remote
control to perform a preliminary check to ensure that all functions such as lifting, firmness
adjustment, and massage are operating normally.
Button Usage Instructions
After the device is powered on, the buttons next to the Mattress will light
up and vibrate, then turn off.
Press and hold the [+] button next to the Mattress to adjust the mattress
firmnessrelease to stop.
Press and hold the [-] button next to the Mattress to adjust the mattress
softnessrelease to stop.
Remote Control User Guide
1.Pairing
Within 5 seconds of powering on the device, press and hold the [Pairing] button for 3-5 seconds
to pair. The indicator light will flash and then turn off, indicating successful pairing. After
successful pairing, you can use the remote control to adjust the device.
If pairing fails for more than 5 seconds, please restart your device and pair again.
Once paired, you can use the remote control to operate the device.
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: Press and hold to adjust the feet rest upward or downward until it reaches the
highest or flat position.
Flat Mode: Press to reset the electric adjustment to a fully flat state.
Zero G /Read /Rise Mode: Press to activate electric adjustment for "Zero Gravity Mode",
"Reading Mode", "Get Up Mode" .
Sleep Mode: Press to activate "Sleep Mode", The full cycle lasts about 15 minutes. If
interrupted within the first 4 minutes, the device will initialize for about 30 seconds and
return the Mattress to a flat position.
Massage: Press briefly to activate water wave massage (default: 15 minutes, low intensity).
Continue pressing briefly to cycle through medium/high/low intensity. The corresponding
indicator light will illuminate. Long press to turn off water wave massage. All three indicator
lights will flash three times.
Lumbar: Press briefly to activate Lumbar massage (default: 15 minutes, low intensity).
Continue pressing briefly to cycle through medium/high/low intensity. The corresponding
indicator light will illuminate. Long press to turn off water wave massage. All three indicator
lights will flash three times.
B Vibrate/F Vibrate: Press briefly to activate back/Feet vibration massage (default: 15
minutes, low intensity). Continue pressing briefly to cycle through medium/high/low intensity.
2.Usage
Device Initialization: After powering on, the device will
automatically initialize for approximately 30 seconds to 2 minutes,
including electric frame and firmness adjustment airbag
initialization. Do not operate the device during initialization.
: One-Key Full Reset. Press to stop firmness adjustment, turn
off water wave, vibration, heating, and other functions, and reset
the Mattress frame, smart wake-up function remains active.
Child Lock: Long-press to lock/unlock the remote control.
Firm: Short press to continue firming up; short press again to
stop. Long press to firm up; stop when released. The adjustment
stops automatically when adjusted to maximum firmness.
Soft: Short press to continue softening; short press again to stop.
Long press to soften; stop when released. The adjustment stops
automatically when adjusted to maximum softness.
MEM 1 / MEM 2: Long press to save the current backrest and
feet rest positions. Press briefly to activate the saved positions.
: Press and hold to adjust the backrest upward or
downward until it reaches the highest or flat position.
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Heat: Press briefly to activate heating (default: 2 hours, low intensity). Continue pressing
briefly to cycle through medium/high/low intensity. The corresponding indicator light will
illuminate. Long press to turn off heating. All three indicator lights will flash three times.
Anti-mite: Press briefly to activate anti-mite function (30 minutes). Long press to turn off
anti-mite. All three indicators will flash three times. Heating and anti-mite functions cannot
be used simultaneously. Starting one will automatically turn off the other.
1.Add Device
Search for "Tuya" in your app store to install the app.
Register/Log in to your Tuya account.
Power on the device. Open the Tuya App, tap the "+" on the home screen to enter "Add
Device".
Tap on the detected "Smart Mattress" to configure Wi-Fi settings. Follow the prompts to
select your Wi-Fi network and enter the correct password, Tap "Next".
Once the device is successfully connected to the network, it will appear in the device list
under "Home".
Tuya App User Guide
2.Device Control
In the "Home" section, tap "Smart Mattress" to enter the control interface.
Device Initialisation: After powering on, the device automatically initialises for
approximately 30 seconds to 2 minutes (including initialisation of the Mattress frame and
firmness adjustment airbags). Please do not operate the device during initialisation.
One-Touch All Off: Press to stop firmness adjustment, turn off wave massage, vibration
massage, heating, etc., and reset the Mattress frame (Smart Wake-Up function is retained)
The corresponding indicator light will illuminate. Long press to turn off vibration massage.
All three indicator lights will flash three times.
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Real-time Vital Signs: View real-time heart rate and breathing
data, please wait about 8 seconds for data to appear.
Motor Adjustment:
Back/Leg Rest Adjustment: Press and hold "+" to raise
the Mattress frame; press and hold "-" to lower the
Mattress frame.
Mode Switch: Nine preset modes are available. After
selecting a mode, the Mattress frame will automatically
adjust to the corresponding position.
Note: "One-Touch Flat" adjusts the Mattress to the
initial flat position. "Soothing Sleep Mode" lasts
about 15 minutes. Please note: if interrupted within
the first 4 minutes, the Mattress will initialise for
about 30 seconds and return to the flat position.
Auto Flatten Timer: When not in the "One-Touch Flat"
mode, a timer can be set. The Mattress will
automatically return to the flat position at the set time.
Smart Wake-Up: At the set wake-up time (can be set for
specific days Monday-Sunday), the Mattress executes
the "Wake-Up Assist" mode to gently wake the user.
Smart Snore Reduction: When enabled, the Mattress
detects continuous snoring and intelligently adjusts the
headrest height to alleviate snoring. After successful
reduction, the Mattress frame automatically returns to
flat.
Soft Adjustment: Tap to enter the adjustment page.
Tap once on "Firmer" or "Softer" to start automatic
adjustment; tap again to stop. Press and hold for real-
time adjustment, release to stop.
Tap "Soft", "Medium", or "Hard" to adjust continuously to
the preset firmness level.
Vibration Massage: Turn on vibration massage. Default settings:
Position "All", Intensity "Medium", Duration "15 minutes". Tap to
enter the next page to switch position, intensity, and duration.
Massage stops after the timer ends.
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Massage: Turn on massage. Default settings: Mode "M1", Intensity "Medium", Duration "15
minutes". Tap to enter the next page to switch mode, intensity, and duration. Massage stops
after the timer ends.
Heat : Turn on heating. Default settings: Intensity "Medium", Duration "2 hours". Tap to enter
the next page to switch intensity and duration. Heating stops after the timer ends. Note:
Heating and Anti-Allergy modes cannot be active simultaneously. Starting one
function will automatically turn off the other.
Prolonged heating may cause low-temperature burns. Use with caution.
Anti-mite: When enabled, the Mattress heats for 30 minutes for anti-allergy purposes.
Heating and Anti-Allergy modes cannot be active simultaneously. Starting one function will
automatically turn off the other.
Sleep Analysis: A sleep report is generated after nightly sleep exceeding 3 hours. The
following day, after waking, tap "Generate Report" to upload data from the Mattress to the
cloud. Tap the module to view sleep reports. You can switch between daily, weekly, and
monthly views, and switch between Mattresss if applicable.
3.Remove The Device
From the Smart Mattress control screen, tap the ":" in the upper right corner to enter Device
Details.
Scroll to the bottom of the page and tap "Remove Device".
Note: The first person to bind the device has the highest permissions. Others cannot scan and
add the device. The primary user can enter Device Details, tap "Share Device" to share it with
other Tuya accounts for adding.
4.Force Remove The Device
If the primary user is unavailable to remove the device, you can use the remote control to force
remove the Tuya-device. Follow these steps:
Press and hold for 3-5 seconds Immediately after releasing it, press and hold the Flat
Button for another 3-5 seconds.
After the device is removed, it will be detectable in the Tuya App under the "Add Device"
function.
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1.Add Device
WeChat Search for the "国宝智能床垫" mini-program, or scan the mini-program QR code
provided.
Enter the mini-program. In the "Control" section, tap "Add Device" to search for nearby
Bluetooth devices.
From the list of detected devices, tap your target device (Please stand near the device to
ensure it is detected).
You will enter the device binding interface. Tap "Add Device" to confirm.
Mini-Program User Guide
2.Device Control
The control method is the same as that of the Tuya App. Please refer to the Tuya App User
Guide in the previous chapter.
Sub-device Management: Manages the Mattress frame host. After connecting, you can view
the MAC address and firmware version. When a new firmware version is available, you can tap
"Firmware Upgrade" to update.
Note: This device contains two hosts. Version information for the main control host can be seen
in the device details. The sub-device host is managed in this section.
3.Remove The Device
From the Smart Mattress control screen, tap the ":" in the upper right corner to enter Device
Details.
Scroll to the bottom of the page and tap "Remove Device".
Note: The first person to bind the device has the highest permissions. Others cannot scan and
add the device. The primary user can enter Device Details, tap "Share Device" to share it with
other Tuya accounts for adding.
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Troubleshooting
Warranty Policy: This product is covered by a warranty from the date of purchase . Please refer
to your warranty card or consult customer service for the specific warranty period. Please note
that the following situations are generally not covered under warranty:
Unauthorized opening or alteration of the control box, motor, or remote control.
Damage caused by human error or failure to use as instructed.
Use in abnormal environments (such as extreme humidity or high temperature).
Service Support: If the problem persists after self-checking, or if the product requires repair,
please contact our after-sales service. Please provide the product model and purchase date so
we can provide you with faster service.
Friendly reminder: The contents of this manual will be updated with product firmware upgrades.
Please refer to the latest version of the manual or the instructions within the app for your
purchased product. Enjoy using our product!
After-sales service and warranty
Fault phenomenon
Possible reasons Solution
Remote
control
malfunction
Battery depleted.
not paired with Mattress.
Replace the batteries.
re-pair the remote control.
The Mattress
cannot move.
Power is not connected.
power cord is loose.
Check that the power socket and
plug
are properly plugged in.
Check the connections between
the
power cord and the control box
and
wall socket.
Tuya app
cannot
scan the device
Device is already bound
to
another account
Press and hold on the
remote
control for 3-5 seconds
Immediately
after releasing it, press and hold the
Flat
Button for 3-5 seconds to
perform
forced device removal.
Tuya app
cannot
connect
the
Device
Weak Wi-Fi signal.
network
configuration
failed.
Bring your phone close to the
smart
Mattress.
Reconfigure the network after
resetting
the device
There are
abnormal
noises
during operation.
There is a foreign
object
stuck between the
Mattress
board and the frame.
Stop operation immediately, check
and
remove any obstructions (such as
sheets,
wires, etc.).
Functional
abnormality
Control box program error
Try disconnecting the power,
waiting
one minute, and then reconnecting
the
power to restart.
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FCC Warning
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure
condition without restriction.

Specifications

Shenzhen GuoShi Intellitech S-HE02 Questions and Answers

Questions and Answers

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