User Guide
Indoor/Outdoor Dual Lens Pan/Tilt
Security Camera
©2025 TP-Link 1900000709 REV1.0.0
Contents
About This Guide ······················································································································1
Introduction ·································································································································2
Appearance ·································································································································3
Set Up Your Camera ················································································································5
Install a microSD Card ············································································································6
Mount Your Camera·················································································································7
How to Reset Your Camera ······························································································10
Authentication ·························································································································11
1
About This Guide
This guide provides a brief introduction to the Indoor/Outdoor Dual Lens Pan/Tilt Security Camera and regulatory information.
Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and
descriptions in this guide are only examples and may not reect your actual Tapo experience.
Conventions
In this guide, the following convention is used:
Convention Description
Blue
Key information appears in blue, including management page text such as menus,
items, buttons and so on.
Underline Hyperlinks are in blue and underlined. You can click to redirect to a website.
Note:
Ignoring this type of note might result in a malfunction or damage to the device.
More Info
• Specications can be found on the product page at https://www.tapo.com.
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
2
Introduction
Elevate your home security with the Indoor/Outdoor Dual Lens Pan/Tilt Security Camera. Benet from versatile placement options indoors
or outdoors, and ensure comprehensive protection with two 2K 3MP lenses. Experience enhanced visibility with 3x clarity using the
Telephoto lens, along with features like Synchronized Smart Tracking and One-Tap Smart Focus for a broader and clearer view.
• Synchronized Smart Tracking – The PTZ camera seamlessly follows movements detected by the fixed camera, ensuring comprehensive and
dynamic protection.
• Color Night Vision with Spotlights – Reveals high-delity details and color at night with the embedded spotlights.
• Free Smart AI Detection – Identies people, pets, vehicles and baby crying while only sending you alerts when truly needed.
• Two Views at Once – One camera, two areas monitored simultaneously, ensuring minimal blind spots.
• Customizable Privacy Zones – Set customizable privacy zones to keep private areas from being monitored.
• Customizable Activity Zones – Set up specic detection zones to be alerted for areas that matter most.
• One-Tap Smart Focus – Simply select an area within the wide-angle view, and the PTZ camera will instantly focus on that point.
• Local
†
and Cloud
‡
Storage – Save recorded videos to a microSD card (up to 512 GB)
†
or by using Tapo Care‡ cloud storage services.
†
microSD card purchased separately. Actual storage capacity depends on the size of the microSD card used.
‡
Subscribe for cloud storage at https://wwwtapo.com/tapocare/
3
Appearance
1 System LED
2 Lens
3 White Light LED
4
Microphone
5
8 Speaker
9 USB Type-C Power Port
*Open the silicone cover on the side to nd the
reset button and microSD card slot.
IR LED
7
6
BackSide
microSD
Reset Button
• Use a pin to press and hold for 5s: Reset Wi-Fi settings
• Use a pin to press and hold for 10s: Reset to factory settings
microSD Card Slot
Insert a microSD card (not included) and initialize it on the Tapo
app for local recording.
Front
5
4
System LED Indication
Blinking red and green
Blinking red slowly
Solid amber
Blinking red quickly
Solid red
Solid green
Blinking green quickly
Starting up
Connected to the cloud
Ready for setup
Connecting to Wi-Fi
Connected to Wi-Fi
Camera resetting
Camera updating
5
Set Up Your Camera
Follow the steps below to get started with your new camera.
Step 1. Download Tapo App
Get the Tapo app from the App Store or
Google Play, or by scanning the QR code
below.
OR
Step 2. Log In
Open the app, and log in with your TP-Link ID.
If you don't have an account, create one rst.
Step 3. Add Your Camera
Tap the button in the app. Select Outdoor
Cameras and then your model. Or search your
model directly. Then follow app instructions to
set up your camera.
6
Install a microSD Card
Follow the steps below to install the microSD card for local recording.
You can go to Camera Settings > Storage & Recording in the Tapo app to check the card status or format your card.
1. Open the silicone cover on the side to nd the microSD card slot.
2. Identify the direction of the microSD card and carefully insert the card into the slot. Push in the card until you hear a clicking sound.
microSD
7
Mount Your Camera
When you nish adding your camera to the Tapo app, you can set it on a table or shelf. You can also mount it on a wall or ceiling with the provided
mounting template and screws, or mount it on the pole with a mounting loop (not included).
Option 1: Wall Mount
Stick the mounting template for the wall mount
to the desired place. Drill 4 screw holes
according to the template.
1. Drill Holes
Plug the Type-C connector into the camera base.
Align the snap-t, then slide the base onto the
bracket from inside out until it clicks into place.
4. Secure the Camera
Φ=6 mm
(15/64 in.)
Route the power cord through one of the
grooves and the opening in the bracket.
2. Route the Power Cord
1 2
Rotate the snap-t to the position as shown below.
Then insert 4 anchors into the holes and use the
screws to ax the bracket over the anchors.
3. Install the Bracket
3.5±0.1
1.8±0.1
30±0.5
-0.5
0
6
8
Option 2: Ceiling Mount
Stick the mounting template for the ceiling
mount to the desired place. Drill 2 screw holes
according to the template.
1. Drill Holes
Plug the Type-C connector into the camera base.
Align the snap-t, then slide the base onto the
bracket from inside out until it clicks into place.
4. Secure the Camera
Route the power cord through one of the
grooves and the opening in the bracket.
2. Route the Power Cord
Rotate the snap-t to the position as shown below.
Then insert 2 anchors into the holes and use the
screws to ax the bracket over the anchors.
3. Install the Bracket
3.5±0.1
1.8±0.1
30±0.5
-0.5
0
6
Φ=6 mm
(15/64 in.)
21
9
Option 3: Pole Mount
Route the power cord through one of the
grooves and the opening in the bracket.
1. Route the Power Cord
Rotate the snap-t to the position as shown
below. Mount the bracket on the pole using
pole-mounting loops* (loop width ≤ 12 mm).
2. Install the Bracket
*Pole-mounting
loop
(not included)
Plug the Type-C connector into the camera base.
Align the snap-t, then slide the base onto the
bracket from inside out until it clicks into place.
3. Secure the Camera
1 2
10
How to Reset Your Camera
Follow the steps below to reset your camera via the Reset button.
You can also go to Camera Settings in the Tapo app and tap Remove Camera at the bottom to factory reset your camera.
1. Open the silicone cover on the side to nd the reset button.
Reset
2. Press and hold the RESET button to reset the camera.
• Press & hold for 5s until the LED blinks red quickly: Reset Wi-Fi settings only
• Press & hold for 10s until the LED blinks red quickly: Reset to factory settings
Authentication
CE Mark Warning
OPERATING FREQUENCY (the maximum transmitted power)
2412MHz—2472MHz (20dBm)
EU Declaration of Conformity
TP-Link hereby declares that the Indoor/Outdoor Dual Lens Pan/Tilt Security Camera is in compliance with the essential requirements and other
relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tapo.com/support/ce/.
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way
of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
UKCA Mark
UK Declaration of Conformity
TP-Link hereby declares that the Indoor/Outdoor Dual Lens Pan/Tilt Security Camera is in compliance with the essential requirements and other
relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.
À DÉPOSER
EN MAGASIN
À DÉPOSER
EN DÉCHÈTERIE
OU
FR
Cet appareil
et ses accessoires
se recyclent
Canadian Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-
exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement
économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
1) L’appareil ne doit pas produire de brouillage;
2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated
with minimum distance 20cm between the radiator & your body.
Déclaration d’exposition aux radiations:
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être
installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.
Industry Canada Statement
CAN ICES-003 (B)/NMB-003(B)
Korea Warning Statements:
당해 무선설비는 운용중 전파혼신 가능성이 있음.
NCC Notice & BSMI Notice
注意！
取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。
低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。
前述合法通信，指依電信管理法規定作業之無線電通信。
低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
為避免本器材影像畫面遭偷窺或擷取，本器材使用者應先修改預設密碼，並定期更新密碼。
安全諮詢及注意事項
• 請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。
• 清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。
• 注意防潮，請勿將水或其他液體潑灑到本產品上。
• 插槽與開口供通風使用，以確保本產品的操作可靠並防止過熱，請勿堵塞或覆蓋開口。
• 請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉位置中。
• 不要私自拆開機殼或自行維修，如產品有故障請與原廠或代理商聯繫。
• 電源供應器应使用在环境温度低於或等於40℃的室內。
限用物質含有情況標示聲明書
設備名稱：雙鏡頭旋轉式防護攝影機 型號（型式）：TC34
Equipment name Type designation (Type)
單元
Unit
限用物質及其化學符號
Restricted substances and its chemical symbols
鉛
Lead
(Pb)
汞
Mercury
(Hg)
鎘
Cadmium
(Cd)
六價鉻
Hexavalent chromium
(Cr
+6
)
多溴聯苯
Polybrominated biphenyls
(PBB)
多溴二苯醚
Polybrominated diphenyl ethers
(PBDE)
PCB ○ ○ ○ ○ ○ ○
外殼 ○ ○ ○ ○ ○ ○
電源供應器 − ○ ○ ○ ○ ○
其他及其
配件
− ○ ○ ○ ○ ○
備考 1.〝超出 0.1 wt %〞及〝超出 0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值
Note 1：“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance
exceeds the reference percentage value of presence condition.
備考 2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。
Note 2：“○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value
of presence.
備考 3.〝−〞係指該項限用物質為排除項目。
Note 3：The “−” indicates that the restricted substance corresponds to the exemption.
Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам,
що передбачені чинними законодавчими актами України.
Safety Information
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t
hesitate to contact us.
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
• Do not disassemble, repair or modify the product.
• Do not use the product if the casing has been broken. Danger of electric shock.
• Never touch the product with wet hands.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to
malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers
or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF
energy.
• Do not place heavy objects on top of the product.
• When you leave the product unused for a long time unplug the product from the power outlet.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
• Adapter should be used indoors where the ambient temperature is lower than or equal to 40 ºC.
• Operating Temperature: -20 ºC ~ 50 ºC (-4 °F ~ 122 °F)
• The camera shall be installed at a height no higher than 2 meters.
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to
improper use of the device. Please use this product with care and operate at your own risk.
Explanation of the symbols on the product label/產品標籤上符號的說明
Note: The product label is on the bottom of the product and its power supply. Symbols may vary from products.
注意：產品標籤位於產品底部和電源供應器上。符號可能因產品而異。
Symbol/符號 Explanation/說明
Class II equipment / 二級設備
Class II equipment with functional earthing / 具有接地功能的二級設備
Alternating current / 交流電
DC voltage / DC電壓
Polarity of output terminals / 輸出端點的極性
Indoor use only / 僅供室內使用
Dangerous voltage / 危險電壓
Caution, risk of electric shock / 請注意，有觸電的危險
Energy efficiency Marking / 能源效率標誌
Protective earth / 保護接地
Earth / 接地
Symbol/符號 Explanation/說明
Frame or chassis / 框架或外殼
Functional earthing / 功能接地
Caution, hot surface / 請注意，表面過熱
Caution / 警告
Operator’s manual / 操作手冊
Stand-by / 待機
“ON”/”OFF” (push-push) / “開啟”/”關閉”（按壓式
Fuse / 保險絲
Fuse is used in neutral N / 保險絲用於中性線N
Symbol/符號 Explanation/說明
RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means
that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to
minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new
electrical or electronic equipment.
回收
該產品標有廢電器電子設備(WEEE)的選擇性分類符號。這意味著根據歐洲2012/19/EU指令，必須對該產品進行處理，以
便回收或拆卸，以減少對環境的影響。
用戶在購買新的電子設備時可以選擇將產品交給有能力的回收組織或零售商。
Caution, avoid listening at high volume levels for long periods / 請小心，避免長時間以高音量收聽。
Disconnection, all power plugs / 斷線，所有電源插頭
m
Switch of mini-gap construction / 迷你間隙結構開關
µ
Switch of micro-gap construction (for US version)
Switch of micro-gap / micro-disconnection construction (for other versions except US)
微動開關（US版本） 微動/常開開關（非US版）
ε
Switch without contact gap (Semiconductor switching device)
半導體開關（三級管）
