User manual
Radiance Chill IPL Hair Remover HR 350
User Manual
Radiance Chill IPL Hair Remover
The Radiance Chill IPL Hair Remover is an over-the-counter device intended for
removal of unwanted hair such as but not limited to small areas such as underarm
and facial hair below the chin line and large areas such as legs, in patients with
Fitzpatrick Skin Phototypes I-V.
Thanks for choosing Radiance Chill IPL Hair Remover. In order to get better effect for
the device, we suggest you:
Please read through the User Manual before using and keep this User Manual.
0 Welcome
This user manual guide you how to use the Radiance Chill IPL Hair Remover.
We follow sustainable development strategy. So we keep the right that we will not
notify customers when we change product function, interface and appearance.
If there is difference between description and actual product due to upgrade,
please refer to actual product.
Please use device according to correct operation steps and treatment setting.
Notice:
Contents
0 Welcome
0
1 Safety Instructions
1
2 Introduction
8
3 How It Works
11
4 How To Use
11
5 Aftercare
17
6 Information
19
23
7 Relevant Symbol, Explanation and Marking
Annex I : Manufacturer's EMC Statement
1
Warnings1.1
8
Packing List2.1
9
Device and Controls2.2
11
How Does IPL Work3.1
11
What To Expect 3.2
12
Device Set-up4.1
12
Preparing Yourself 4.2
13
Skin Sensitivity Test 4.3
13
Recommended Treatment Protocol4.4
15
Getting Started4.5
17
Possible Side Effects5.1
17
Side Effect Table5.2
17
Cleaning, inspection，maintenance & storage5.3
18
Trouble Shooting5.4
19
Technical Specifications6.1
20
Disposal6.2
21
Warranty6.3
22
16
ERROR reminder function4.6
3
Precautions1.2
6
Contraindications1.3
7
EMC Statements1.4
Please first read these safety precautions carefully and then
follow the user manual to operate. These safety precautions
are to ensure the operation of product is correct and safe,
to prevent users or other people from personal injuries or
property damage, and please make sure to follow them.
1. Safety Instructions
•The Radiance Chill IPL Hair Remover shall not be serviced or maintained
while in use with a PATIENT. The PATIENT is an intended LAY OPERATOR.
•The isolated power supply is considered as part of the device.
•Hair removal by lasers or intense pulse light sources can cause increased hair
growth in some individuals. Based upon currently available data, the highest
risk groups for this response are females of Mediterranean, Middle Eastern,
and South Asian heritage treated on the face and neck. This group should be
careful.
•DO NOT expose treated areas to the sun. Wait at least 24 hours after
treatment before you expose treated skin to the sun or tan with artificial light.
Even after 24 hours, make sure that the treated skin is not red from the
treatment before you expose it to the sun. Be sure to carefully protect the
treated skin with sunscreen throughout the hair removal period. Failure to
follow this warning could result in skin swelling, blisters, or permanent skin
discoloration or skin whitening.
•DO NOT continue with the treatment if the treated area feels very hot, very
sensitive or burns. Such use can result in burns or other skin injury. Stop
treatment and contact service centre.
•DO NOT use if you have received radiation therapy or chemotherapy
treatments within the past 3 months.
•DO NOT use if you have a history of skin cancer or areas of potential skin
malignancies.
•DO NOT use if you have a disease related to photosensitivity, such as
porphyria, polymorphic light eruption, solar urticaria, lupus, etc.
•DO NOT use if you have an active implant, such as a pacemaker,
incontinence device, insulin pump, etc.
•DO NOT use if you have a history of herpes outbreaks in the area of
treatment.
•If your skin blisters or burns, STOP USE IMMEDIATELY! Continued use can
result in burns or other skin injury.
Warnings
1.1
•The device should not be used on the face above the cheek line: around the
eyes, eyebrows, or eyelashes, as this could cause serious eye damage.
•Since the device is powered by the external power adapter, do not use the
device by placing it in a location away from the electrical outlet.
•Do not use the device together with electronic devices such as cell phone,
electrotome, MRI device. Otherwise, it may affect the performance of the
device or cause electric shock to the patient.
•The applied part (AP) of the device is treatment window. In the process of use,
the temperature of the AP may reach up to 45 ℃. The operator can control the
temperature by limiting the contact time, which is recommended to be less than
one minute per session.
•Keep out of the reach of children under 18 years of age.
•If the power cable of the adapter becomes tangled, it may lead to
strangulation, especially with excessive cable length.
•Do not treat exactly the same area multiple times during one session to avoid
skin redness.
•Do not leave the equipment unattended when it is switched on to avoid the
risk of fire or burns.
•This equipment is not intended for use by persons with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the
equipment to avoid the risk of fire or burns.
•This equipment is not intended for use by children. Children should be
supervised to ensure that they do not play with the equipment to avoid the risk
of fire and burns.
•If the mains cord is damaged, you shall have it replaced by a service Centre
authorized by ShenzhenMlayIntelligentTechnologyCo.,Ltd. or similarly
qualified persons in order to avoid risk of electrocution.
•Manufacturer will provide circuit diagrams, component part lists, descriptions,
calibration instructions to assist to service personnel in parts repair.
•Water and electricity are a dangerous combination! To avoid risk of
electrocution,
- Do not use this equipment in wet surroundings (e.g. in the bathroom or near a
shower or swimming pool).
- Do not let water run into the appliance.
1 2
•It is recommended to use this device in a well-lit indoor environment to avoid
affecting the operation of the device.
•When the Radiance Chill IPL Hair Remover is removed from the maximum or
the minimum storage temperature environment to a room temperature
environment (20 ˚C), the device is expected to take five minutes to be ready.
•When the treatment window of the device has been closely and correctly fitted
to the expected skin area and the device fails to respond accordingly, the
operator needs to restart the device. If the same problem still occurs after
restarting, the built-in skin sensor may be loose or damaged; in this case,
please contact our customer service.
•During the operation, do not shield the air intake and ventilation holes to
impact heat dispassion.
•Do not throw away the device with the normal household waste at the end of
its life, but hand it in at an official collection point for recycling in accordance
with the regulations in force in your city or county. By doing this, you help to
preserve the environment.
•Do not subject the equipment to heavy shocks to avoid risk of damage to the
lamp;
•Always unplug the appliance after use and in case of a power failure to avoid
risk of damage to the equipment.
•Keep the skin of the treated area clean, dry and free of any cosmetic residues
before each operation.
•During the treatment, the flash button can only be triggered when the
Precautions
1.2
•Check if the voltage indicated on the equipment corresponds to the local
mains voltage before you connect the equipment to avoid risk of electrocution
or permanent damage to the equipment.
•If the wall socket used to power the equipment has poor connections, the plug
of the equipment becomes hot. Make sure you plug the equipment into a
properly installed wall socket to avoid the risk of fire and burns.
•The lay operator or lay responsible organization should contact the
manufacturer or manufacturer’s representative:
-for assistance, if needed, in setting up, using or maintaining the Radiance Chill
IPL Hair Remover, or
-to report unexpected operation or events.
treatment window is in good and correct contact with your skin. If the above
specified conditions are not met and the flash button can be triggered, please
turn off the device immediately and contact our customer service.
•The treatment level of the device will be initially set to Level 1. Adjust the
energy level from low to high level. Please follow the recommended level
protocol provided in the manual to choose the level that is suitable for your
skin. After treatment, it is normal to have skin redness, suggest to use ice pad
after treatment;
•It is recommended to clean the treatment window after every session by using
a clean cloth or cotton swab to gently wipe. This can avoid hair and sebum of
carbon sticking glass and affecting energy of shooting light;
•If necessary, only use a dry clean cloth to gently wipe the outer shell of the
device. Never immerse the device or any of its parts in water and do not rinse it
under the tap.
•Do not use the device in wet surroundings (such as near bathtubs, showers,
basins or other vessels containing water). If the device becomes wet, it is
prohibited to be used.
•Please store the device and its accessories in ventilated and dry environment
and keep them dry and far away from pets, pests or children and lint, dust, light
(including sunlight), etc.
•Please do not put metal object into heat emission hole. Otherwise, there will
be risk of electric shock.
•In case the device is soaked please send it back to the factory for examination
to determine whether it is repairable. In case the device is electrified when it is
soaked, please power off before touching the device for your safety;
•DO NOT disassemble, repair, or transform the device without authorization. If
device cannot be operated normally, please send the device and accessories
back manufacturer. Our qualified maintenance personnel will overhaul it.
•This device is not needing special skills, training, and knowledge required of
operator or responsible organization and environmental restrictions on
locations of use.
•People with reduced physical, sensory or mental capabilities or lack of
experience and knowledge, may use the device if they have been given
supervision or instruction concerning the safe use of the device and understand
the hazards involved.
•Regularly inspect the treatment window for damage: Do not use if the glass
filter is cracked or missing. Do not use if the built-in reflector is missing or not in
correct place.
3 4
•DO NOT use if you are under the age of 18. The effects of using the system in
this age group are unknown.
•DO NOT use if the skin, in the area you want to treat, is tanned or burned. Use
of the device on tanned or burned skin may result in temporary or even
permanent whitening or darkening for the skin.
•DO NOT use if you are pregnant, trying to become pregnant (conceiving) or
breast-feeding. Hormonal changes occur during pregnancy or breast-feeding
and could increase the risk of skin injury or skin sensitivity.
•DO NOT use if you have epilepsy or light-induced seizures or migraines. The
energy flashes might cause severe headaches and migraines.
•DO NOT use on tattoos, dark brown or black spots (such as dark freckles,
birthmarks, moles or warts). Tattoos or dark spots may absorb too much light
energy which could cause skin swelling, temporary or permanent blisters or
discoloration of the skin or whitening of the skin
•DO NOT use on the face, head, ears, necks, nipples, genitalia, or around the
anus. Use in these areas could cause skin swelling, blisters, or temporary skin
discoloration or whitening of the skin.
•DO NOT use if you have any active skin condition in the treatment area,
including acne, sores, psoriasis, eczema, burns, herpes simplex, wounds or a
rash. These conditions can make the skin more sensitive to the light treatment
and could make the treatment uncomfortable or cause skin swelling, blisters or
infection. If your skin condition has healed enough to use the device, then
please consult with your doctor.
•DO NOT use the device if you have a history of kelodial scar formation, a
known sensitivity to light (photosensitivity) or are taking medication that makes
the skin more sensitive to light, including non-steroidal anti-inflammatory
agents, (e.g.,aspirins, ibuprofens, cetaminophen), tetracyclines,
phenothiazines, thiazide, diuretics, sulfonyluraes, sulfonamides, DTIC,
fluorouracil, vinblastine, griseofulvin, Alpha- Hydroxi Acids(AHAS),
Beta-Hydroxi Acids(BHAS),Retin-A, Accutane and/or topical retinoids.
•DO NOT use if you have a disease related to photosensitivity, such as
porphyria, polymorphic light eruption, solar urticaria, lupus, etc. These
conditions make the skin more sensitive to the light treatment and could make
the treatment uncomfortable or cause skin swelling, blisters or infection.
•The Radiance Chill IPL Hair Remover is MR Unsafe. Do not enter an MRI
scanner room or an MR system. Doing so may result in severe injury or death.
Contraindications
1.3
•Precautions to be taken in the event of changes in the performance of the
device.
•Precautions to be taken regarding the exposure of the device to reasonably
foreseeable environmental conditions (e.g.to external electrical influences,
electrostatic discharge, pressure or variations in pressure, acceleration,
thermal ignition sources).
•Instructions for installation, maintenance, pre-use checks and safe use,
including clear warnings concerning precautions to avoid possible exposure to
HAZARDOUS radiation or risk of fire.
•If you find that the device's treatment window is damaged, please do not use
the device. When the device emits UV-A, UV-B or UV-C, warning about the
risks that PATIENTS will suffer from future potential carcinogenic occurrences.
•To minimize visual disturbances to personnel, such as increasing the level of
ambient light, applying spot lighting of the target area and use of protective
eyewear.
•Eye safety:
The Radiance Chill IPL Hair Remover emits flashes of Intense Pulsed Light.
Through the Device has been tested and passed the international standards to
ensure that its output is safe for your eyes, direct exposure is still potentially
harmful to your eyes. The Device can only be flashed (light emitted) if both skin
sensor (inside the treatment window) detect a valid skin reading. However:
--DO NOT look directly into the treatment window of the Device when the
Device has electrical power and is switched on.
--DO NOT attempt to flash (emit light) the Device towards the eyes.
--DO NOT treat area around the eyes (eyebrows or eyelashes)
--ONLY attempt to flash the Device when the treatment window is in good
contact with the area you wish to treat.
--WE RECOMMEND you look away from the Device when firing into your skin.
--WE RECOMMEND that you use protective glasses that comply with ISO
12609 when operating the device.
5 6
•The Radiance Chill IPL Hair Remover conforms to EMC requirements.
•User shall install and use in accordance with EMC information described in
attached materials.
•During the use of the product, some of these RF emitters (e.g. RFID) in the
intended environment of use might be concealed and give a potential harm to
users. So, it needs to pay attentions to the followings:
-The portable RF communications equipment including antennas can affect
medical electrical equipment, and it is used to no closer than 30cm (12 inches) to
any part of the Radiance Chill IPL Hair Remover;
-Do not use the device in the present of or close to several common RF
emitters (RF emitters that are known sources of electromagnetic disturbance
such as diathermy, electrocautery, and RFIDs, walk-through metal detectors,
and security systems (e.g., electromagnetic anti-theft systems, and metal
detectors), these RF emitters have not been evaluated for electromagnetic
compatibility with the subject device and it may be a source of electromagnetic
disturbance and affect the safety of the device.
-Do not apply the device in the presence of electronic monitoring equipment
(e.g. cardiac monitor, ECG alarms), which may not operate properly when the
electrical stimulation device in use.
-The portable and mobile RF communication equipment may affect the
performance of the device, so please avoid strong electromagnetic interference
when using, such as do not use it near phone, microwave and so on.
•Manual and manufacturer’ s statement details are in the end of the article
(Annex I).
EMC Statements
1.4
Please check first of all that the device is complete and is not damaged in any
way. In case of doubt, do not use it and contact your supplier or your service
centre. The following parts are included:
Packing List
2.1
The Radiance Chill IPL Hair Remover is powered by Intense Pulsed Light (IPL)
derived from professional IPL technology and it has the cooling function that
effectively cools the skin. The Radiance Chill IPL Hair Remover is an
over-the-counter device indicated for the removal of unwanted hair such as but
not limited to small areas such as underarm and facial hair below the chin line
and large areas such as legs. The device is also indicated for the permanent
reduction in hair regrowth, defined as the long term, stable reduction in the
amount of hair regrowing when measured at 6, 9 and 12 months after the
completion of a treatment regime.
2. Introduction
Protective glassesIPL main device
AC adapter Cotton swab
User manual
7 8
Device and Controls
2.2
The Radiance Chill IPL Hair Remover's Activation Buttons and Status
Indicators:
• Pressing the on/off button for over two seconds (after the device is
connected to the power supply) will turn on the device at treatment Level 1.
• Each press of the on/off button will change the level, from the lower level
to the higher, for a total of 3 different treatment levels.
• Pressing the on/off button for over two seconds again, it will turn off the
device.
• Short press the ice cooling button to turn on ice cooling function. If no need
ice cooling function, then short press the button.
Note: the ice cooling function is used for skincare after or during the hair
removal, which has no other medical therapeutic effect and just for cooling
down the skin temperature to make the whole treatment more comfortable.
• When the treatment window is in full contact with the skin, short press the
flash button to activate the flash lamp in a single pulse.
• Press the flash button about 3 seconds will active auto pulse mode, and
the level icon will blink at the same time.
• Short press the flash button to stop auto pulse, and it will back to single
pulse mode.
Note: Move the device about the distance of one window each time.
• Status indicator light indicators:
Indicator Mode Meaning
Activation/Standby
OFF
Charge
Hair removal
Slow "flashing"
blue light
No Light
Fast "flashing"
blue light
"Steady" blue
light
Device not working (Not
connected to the AC adapter).
Device is in standby state (Device
is activated after connected to the
power supply).
Device is charging for energy
storage.
Device can deliver a pulse (You
can conduct "Hair Removal") due
to only the full skin contact.
Remark: the treatment window belongs to non-removable part, and it is the
treatment panel and light-emitting window of the device.
Treatment window
Intensity level indicators (1-3)
Status indicator light
Ice cooling indicator light
Flash button
lce cooling button
Power input interface
On/off button / Intensity adjustment button
1
2
3
3
5
5
5
6
6
6
7
4
5
6
7
8
9 10
Radiance Chill IPL Hair Remover uses Intense Pulsed Light (IPL) technology to
emit a specific wavelength of the light and delivers to the skin. The device is
designed to help break the cycle of hair regrowth. Light energy is transferred
through the skin's surface and is absorbed by melanin present in the hair shaft.
The absorbed light energy is converted to heat energy (below the surface of the
skin), which disables the hair follicle preventing further growth, so as to achieve
effective hair removal.
How Does IPL Work
3. How It Works
3.1
Immediately Post-Treatment
You should not see any significant side effects from treatment (Refer to section
5.2 for more information on side effects).
In the first few weeks following initial treatments, you will still see some hair
growing. These are likely to be hairs that were missed during treatment i.e.
they were lying dormant and not in their growth phase (Anagen) during
treatment; when IPL is most effective.
6 weeks into the 12 week plan
You should see a reduction in hair growth. However, many hairs may still not
have been treated in their growth phase. It is important to continue the weekly
treatments.
After the 12 week plan
Immediately after you have completed the 12 weeks plan you should see a
significant reduction in hairs within the treated area. Any remaining hairs should
be finer and lighter in colour. Continued monthly treatments, or treatments as
required, should keep your skin hair-free.
What To Expect
3.2
1) Remove all components from the gift box;
2) Make sure the device is clean, dry and intact before beginning the treatment:
You can clean the lamp cap's treatment window with clean cloth or cotton
swab. This is done in order to remove hairs and dust from the treatment
window;
3) Before each treatment, inspect the treatment window, AC Adapter cord for
damage;
4) Plug AC adapter end into an electrical outlet and the cord into the device
socket , the blue LED indicator will be lighted up and blinked slowly;
Radiance Chill IPL Hair Remover is now ready to be used.
NOTE:
•Place the device on a table or area near an electrical wall outlet. Move away
any liquids from the area.
Device Set-up
4.1
1) On the basis of Fitzpatrick Photo typing Scale, identify your skin tone
whether is suitable for; the details please refer to "4.4 Recommended
Treatment Protocol" in this article.
2) Prior to use, make sure your skin is in good condition without any injury and
wound; as well as your skin is shaved, clean and dry (free of any residue such
as powders, creams, makeup, antiperspirants, or deodorants);
Preparing Yourself
4.2
The Radiance Chill IPL Hair Remover should ideally to be used on the small
areas such as underarm and facial hair below the chin line, large area such as
the legs.
Preparation
4. How To Use
11 12
If you are using the device for the first time or on a new body area, choose a
small area close to the area you intend to treat, for the purpose of performing a
skin sensitivity test. Use the LOW treatment level. Follow the treatment
instructions below but make sure to emit only 2-3 pulses. After the skin test,
wait 6 hours and check your skin for any reaction. If after 6 hours the skin
appears normal and there is no redness or other skin reaction, then you are
ready to perform a full treatment.
Skin Sensitivity Test
4.3
Applications:
Lip hair, armpit hair, body hair and legs, hair on places that affecting looks such
as hair line on forehead and bikini area.
Recommended Treatment Protocol
4.4
NOTE:
•Choose the comfortable level according to your skin tolerance and increase
level from one to three levels gradually. If there isn’ t unsuitable or reaction, you
could increase level gradually.
•The colour of your skin may change, for example because your skin has been
tanned: it may then be darker than the skin tone during the previous treatment.
Therefore, it is important that you check the settings to be used before each
treatment and set the settings according to different treatment areas. Some
areas may be darker than others.
•Don’ t hold the main device's window still over one spot on the skin and flash
multiple pulses on the skin. Doing so may cause too much heat and may result
in skin swelling, blisters, or other discomforts of your skin.
•After each flash, move treatment window slowly to a neighboring skin spot.
Treatment Schedule:
•For optimal results, the Radiance Chill IPL Hair Remover should be used once
a week for 12 weeks to ensure all hair follicles are treated.
•After the initial treatment phase (12 weekly treatments), we recommend to use
the device is used once a month, or as required to maintain the results.
Skin color
Hair color
White
Black
Brown
Golden
Red
White
Gray
Dark brown
Beige Brown
Light
Brown
Dark
Brown
Ivory
:Indicates applicable :Indicates not applicable
13 14
5） Press the flash button to start hair
removal, and after each emission, move the
position of the light outlet one by one until the
entire hair removal area is operated.
Individuals can rest for a while according to
different energy levels and the skin's ability to
withstand heat. After the skin cools down,
repeat the above steps for one or two times on
the depilated area, but please do not
repeatedly irradiate the same skin in a short
period of time to avoid burning the skin.
3) Make the treatment window of the device
perpendicular to the skin at 90 degrees. When
the window and the skin are fully fitted, when
the indicator light changes to a blue solid light,
it means that the device has correctly identified
the skin in the treatment area and has
completed the treatment. Energy reserve,
equipment is ready for irradiation operation.
Getting Started
4.5
1) Press and hold the on/off button
for two seconds to start the device, the
fan will operate.
2) After turning on the device, the ice cooling function will be turned on
automatically. At this time, the ice cooling indicator light will light up, and the
hardware around the light outlet will feel the ice cooling.
Short press the ice cooling button to turn off the ice cooling function, and the
ice cooling icon will go out.
6）When performing hair removal, you can press the flash button for 3
seconds to enter the automatic light emitting mode to start hair removal. When
entering the automatic light emitting mode, the intensity level indicators will
flash. When operating in the automatic light emitting mode, you can short press
the flash button to exit the automatic light emitting mode. The levels icon
will stop flashing.
Note: Duration of use: When using a single continuous treatment, avoid
repeated use for more than three times on the same part.
7）After hair removal, press and hold the on/off button for more than two
seconds to turn off the power (the fan will stop running after a delay of 10
seconds), and remove the power adapter.
Note: If
the device is inactive for five minutes, the device will go into standby, its
indicator light will blink blue, and the fans will stop.
Note: Plug is a technical for the mains isolation.
8）After the device cools down, please clean the treatment window
according to the prescribed cleaning method to prevent residual hair or dust
(see the product maintenance and maintenance chapter of the manual for the
cleaning method). After cleaning, put the device and its accessories into the
box and store in a dry and cool place.
4) After turning on the device, the treatment level enters level 1 by default; short
press the intensity adjustment button to switch the treatment level in turn.
When the skin adapts to the irradiation effect, the treatment level can be freely
selected according to the skin's tolerance.
Note: Each time you press the flash button , the device will emit a flash; at
the same time, you will feel a slight warming and tingling sensation, which are
normal symptoms of using this device.
level 1 level 2 level 3
Short
Press
Long
Press
90°
Light up
6
4
7
1
6
5
5
5
2
5
6
1
1) Fan error: When the fan appears error, the 2nd and 3rd intensity level
indicators flash.
2) Temperature alarm: When the device overheats, the 1st and 2nd intensity
level indicators flash.
Solution: When the above error reminder appears, please turn off the device
and disconnect the power, and then restart the device.
ERROR reminder function
4.6
2
2
15 16
5. Aftercare
When using the Radiance Chill IPL Hair Remover according to the instructions
for use, side effects are rare. However, every aesthetic procedure including the
usage of home use devices may cause some degree of side effects. If any of
the following conditions (refer to section 5.2 Side Effect Table) appear and last
more than 24 hours, you should consult your physician.
Possible Side Effects
5.1
It is possible that the following side effects have emergence during use.
Side Effect Table
5.2
After each treatment, inspect the treatment window for damage. Do not touch
or clean the treatment window immediately after use to allow it to cool down.
Cleaning
•Make sure to turn off and unplug main device before cleaning.
•Wipe the treatment window with a dry, lint-free cloth if any marks or black
spots are visible.
•Never use acetone or other abrasive fluids, because they will damage your
device.
•Keep the device dry. Never submerge the device or any of its parts in water as
if may lead to an electrocution risk.
Inspection
•After wiping, visual inspection the device. If the black spots remains, please
wipe several times until no visual contamination.
Maintenance & Storage
•To avoid breakage or missing device and its parts, we recommend you store
the device in its original box after each use.
•Clean the device before you store it and store it in a safe and protective place.
Cleaning, inspection, maintenance & storage
5.3
If you experience any problem with the the Radiance Chill IPL Hair Remover,
please refer to below information to try to resolve it:
Trouble Shooting
5.4
Degree of Side Effects Side Effects
Minor Side-Effects Irritation / Redness / Sun Sensitivity
Rare Side-Effects
Burns / Scarring / Pigment Changes /
Excessive Redness / Swelling
Extremely Rare Side-Effect Infection / Bruising
Problem Solution
If the Radiance Chill IPL Hair
Remover does not turn on.
Make sure that the power supply is
plugged properly into the device and the
electrical outlet.
1.Verify there is full contact with the skin.
The flash button will activate a flash
pulse only when the device is in full
contact with the skin.
2.In the case of a safety issue, the
device will not trigger a pulse.
If the Radiance Chill IPL Hair
Remover does not trigger a
pulse.
If you feel heat and hurt during
the use of the Radiance Chill
IPL Hair Remover.
If you still have problems with your device, please contact customer service.
1.Shave and clean the hair in the
expected treatment area before use.
2.Choose one comfortable treatment
level for yourself.
3.DO NOT treat the same area
repeatedly at the same time.
17 18
Technical Specifications
6. Information
6.1
Basic Specifications
Output Specifications
Name and Model
Radiance Chill IPL Hair Remover
HR 350
Type of Light Intense Pulsed Light (IPL)
Energy Medium Xenon Arc flashlamp
Light Wavelength Range 510~1200nm
Pulse Duration 4.0~8.0milliseconds
Spot Size (Window size of IPL) 3.5cm²
Treatment Level Level 1 to 3
Max Energy 12J±20%
Energy Density 1.37J/cm²～4.11J/cm²
Pulse Interval 0.7~2.5s
Risk Group Exempt
Level of Protection BF Type, Class II
Service life of the device 500,000 times (the maximum shot time)
Shelf life of the device 3 years
Method(s) of sterilization N/A
Mode of operation Continuous operation
N/A
Suitability for use an OXYGEN
RICH ENVIRONMENT
In the course of constant product improvements, we reserve the right to
make technical and design changes.
Caution: Use of controls or adjustments or performance of procedures
other than those specified herein may result in HAZARDOUS radiation
exposure.
The product fulfills the requirements of IEC60601-2-57:2011 and IEC
60601-2-83:2019/AMD1:2022.
Disposal
6.2
This device must not be disposed of with domestic waste.
Metals are reusable or can be recycled into raw materials.
Dispose of a device that is no longer needed at a collection
point in your town/city so that it can be disposed of in an
environmentally friendly way. Please contact your local
authority or retailer with regard to disposal procedures.
Remove the battery before you dispose of the device. Do not
dispose of spent batteries in domestic waste, rather in special
waste or at a battery collection point at your retailer!
Power Specifications
Adaptor Model J482B-1204000IX
AC/DC Adapter Input AC 100-240V, 50/60Hz, 1.5A
AC/DC Adapter Output DC 12V/4A
Usage Specifications
Operation Temperature
Operation Humidity 25%~75%
0˚C~30˚C (32˚F~86˚F)
Atmospheric Pressure 80kPa~106kPa
Storage Temperature 0˚C~50˚C (32˚F~122˚F)
Storage Humidity 25%~75%
Atmospheric Pressure 80kPa~106kPa
19 20
Warranty
6.3
In case of warranty please contact your specialist shop or the service centre
directly. If you need to return the device, please indicate the defect and enclose a
copy the purchase receipt. The following warranty conditions apply:
All medisana products are guaranteed for one year from the date of purchase.
The date of purchase is to be proven in case of warranty by the purchase
receipt or invoice.
Defects due to material or manufacturing defects shall be eliminated free of
charge within the warranty period.
A warranty service does not extend the warranty period for either the
equipment or any replacement parts.
The following are excluded from the guarantee:
a. any damage caused by improper handling, e.g. by non-observance of the
instruction manual.
b. Damage due to repair or intervention by the purchaser or unauthorised third
parties.
c. Transport damage that has occurred on the way from the manufacturer to
the consumer or when sending it to the service centre.
Liability for direct or indirect consequential damages caused by the device is
also excluded if the damage to the device is recognised as a warranty case
1.
2.
3.
4.
5.
7. Relevant Symbol, Explanation and Marking
Symbol Explanation Symbol Explanation
Keep dry
Fragile handle
with care
This way up Manufacturer
Type BF applied part Class II equipment
Indoor installation
equipment
WEEE (Waste
Electrical and
Electronic
Equipment) mark
Date of Manufacture
Unique device identifier
UDI
Medical device
Cautions, warnings
Follow instructions
for use
Serial number
MR Unsafe
SN
Warning:
OPTICAL RADIATION
Do not stare at
light source
Opaque eye
protection must be
worn
21 22
Proper light energy output is defined as ESSENTIAL PERFORMANCE of this
device by the manufacturer. If the device is placed firmly on the skin and
completed energy-storage, and then the device does not flash after the trigger
button is pressed, the device has malfunctioned. If this occurs, contact
customer service.
Warning: Don’ t use near active HF surgical equipment and the RF shielded
room of an ME system for magnetic resonance imaging, where the intensity of
EM disturbances is high.
Warning: Use of this equipment adjacent to or stacked with other equipment
should be avoided because it could result in improper operation. If such use is
necessary, this equipment and the other equipment should be observed to
verify that they are operating normally.
Warning: Use of accessories, transducers, and cables other than those
specified or provided by the manufacturer of this equipment could result in
increased electromagnetic emissions or decreased electromagnetic immunity
of this equipment and result in improper operation.
Warning: Portable RF communications equipment (including peripherals such
as antenna cables and external antennas) should be used no closer than 12 in
(30 cm) to any part of the equipment, including cables specified by the
manufacturer. Otherwise, degradation of the performance of this equipment
could result.
Annex I: Manufacturer's EMC Statement
Guidance and Manufacturer’s Declaration – Electromagnetic Emissions
Emissions test
RF emissions CISPR 11
Compliance
Group 1
Class B
Class A
Complies
RF emissions CISPR 11
Harmonic emissions IEC 61000-3-2
Voltage fluctuations/
flicker emissions
IEC 61000-3-3
Guidance and Manufacturer’s Declaration–Electromagnetic Immunity
NOTE UT is the a.c. mains voltage prior to application of the test level.
Immunity Test IEC 60601-1-2 Test level Compliance level
Electrostatic
discharge (ESD) IEC
61000-4-2
±8 kV contact
±2 kV, ±4kV, ±8 kV, ±15
kV air
±8 kV contact
±2 kV, ±4kV, ±8 kV,
±15 kV air
Electrical fast
transient/burst IEC
61000-4-4
±2 kV for power supply
lines
±1 kV for input/output
lines
±2 kV for power supply
lines
±1 kV for input/output
lines
Surge IEC61000-4-5
± 1 kV line(s) to line(s)
± 2 kV line(s) to earth
± 1 kV line(s) to line(s)
± 2 kV line(s) to earth
Voltage dips, short
interruptions and
voltage variations on
power supply input
lines IEC 61000-4-11
0 % UT; 0.5 cycle
at 0˚,45˚,90˚, 135˚, 180˚,
225˚, 270˚, 315˚
0 % UT ; 1 cycle
70 % UT; 25/30 cycle
0% UT; 250/300 cycle
0 % UT; 0.5 cycle
at 0˚,45˚,90˚, 135˚,
180˚, 225˚, 270˚, 315˚
0 % UT ; 1 cycle
70 % UT; 25/30 cycle
0% UT; 250/300 cycle
Power frequency
magnetic field IEC
61000-4-8
30 A/m
50Hz/60Hz
30 A/m
50Hz/60Hz
Conduced RF
IEC61000-4-6
3 V r.m.s.
150 kHz to 80 MHz
6 V RMS in the ISM and
amateur bands between
0.15 MHz and 80 MHz
3 V r.m.s.
150 kHz to 80 MHz
6 V RMS in the ISM
and amateur bands
between 0.15 MHz and
80 MHz
Radiated RF
IEC61000-4-3
10 V/m
80 MHz – 2,7 GHz
80 % AM at 1 kHz
10 V/m
80 MHz – 2,7 GHz
80 % AM at 1 kHz
23 24
201, 301, Building 28, Cuigang Industrial Zone 2, Huaide Community, Fuyong Street,
Baoan District, Shenzhen City, Guangdong Province, China.
Shenzhen Mlay Intelligent Technology Co., Ltd.
Australian Sponsor:
Sungo Australia Pty Ltd
L 3 85 Wiliam Street, Darlinghurst, NSW, 2010 Australia
Tel: 0436 484 766
Guidance and Manufacturer’s Declaration - IMMUNITY to proximity
fields from RF wireless communications equipment
IEC60601 test level
Test
frequency
Modulation
Maximum
power
Immunity
level
Immunity
test
Compliance
level
**Pulse
Modulation:
18Hz
1.8 W 27 V/m 27 V/m385 MHz
*FM+ 5Hz
deviation:
1kHz sine
2 W 28 V/m 28 V/m450 MHz
**Pulse
Modulation:
217Hz
0.2 W 9 V/m 9 V/m
710 MHz
745 MHz
780 MHz
Radiated RF
IEC
61000-4-3
**Pulse
Modulation:
18Hz
2 W 28 V/m 28 V/m
810 MHz
870 MHz
930 MHz
**Pulse
Modulation:
217Hz
2 W 28 V/m 28 V/m
1720 MHz
1845 MHz
1970 MHz
**Pulse
Modulation:
217Hz
0.2 W 9 V/m 9 V/m
5240 MHz
5500 MHz
5785 MHz
**Pulse
Modulation:
217Hz
2 W 28 V/m 28 V/m
2450 MHz
Note* - As an alternative to FM modulation, 50 % pulse modulation at 18
Hz may be used because while it does not represent actual modulation, it
would be worst case.
Note** - The carrier shall be modulated using a 50 % duty cycle square
wave signal.
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