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Dreame RLH31CE Roller Robot Vacuum AquaRoll Mopping, Powerful Suction, Self-Cleaning, Carpet Protection, and Obstacle Navigation

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User Manual

This is the main product document for model RLH31CE.

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The illustrations in this manual are for reference only. Please refer to the actual product.
Robot Vacuum and Mop with
Auto-Empty and Mop Self-Cleaning
Dreame Aqua10 Roller
User Manual
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Contents
User Manual
01
EN
Manual de Usuario
68
ES
Εγχειρίδιο χρήστη
154
EL
Manuel d'utilisation
34
FR
Gebruikershandleiding
103
NL
188
HE
Benutzerhandbuch
17
DE
Instrukcja obsługi
85
PL
Manual do utilizador
171
PT
Manuale utente
51
IT
Användarmanual
137
SV
Brukerhåndbok
120
NO
204
AR
שמתשמל ךירדמ
مدختسملا ليلد
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Contents
Пайдаланушы нұсқаулығы
348
KK
Uporabniški priročnik
433
SL
Käyttöohjeet
314
FI
Посібник користувача
382
UA
Manual Pengguna
297
MS
Foydalanuvchi qoʻllanmasi
365
UZ
Brugermanual
331
DA
Používateľská príručka
416
SK
Uživatelská příručka
399
CZ
Panduan Pengguna
用戶手冊
268
284
ID
Hướng dẫn sử dụng
236
VI
Kullanıcı Kılavuzu
220
TR
คู่มือการใช้งาน
252
TH
ZH-HK
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Manual de utilizare
518
RO
取扱説明書
556
JA
467
SR
Uputstvo za upotrebu
Használati útmutató
450
HU
Naudotojo vadovas
484
LT
Lietotāja rokasgrāmata
사용설명서
501
535
LV
KO
Contents
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1
EN
Usage Restrictions
Safety Information
•Thisproductshouldnotbeusedbychildrenyoungerthan8yearsoldnorpersonswithphysical,
sensory,intellectualdeficiencies,orlimitedexperienceorknowledgewithoutthesupervisionofa
parentorguardiantoensuresafeoperationandtoavoidanyrisks.Cleaningandmaintenanceshallnot
beperformedbychildrenwithoutsupervision.
•Theapplianceisonlytobeusedwiththepowersupplyunitprovidedwiththeappliance.
•Thisappliancecontainsbatteriesthatareonlyreplaceablebyskilledpersons.
•Cleartheareatobecleaned.Childrenshallnotplaywiththeappliance.Ensurechildrenandpetsare
keptatasafedistancefromtherobotwhileitisoperating.
•Donotinstall,chargeorusetheapplianceinthebathroomsoraroundthepools.
•Thisproductisforfloorcleaninginahomeenvironmentonly.Donotuseitoutdoors,onnon-floor
surfaces,orinacommercialorindustrialsetting.
•Ensurethattheapplianceoperatescorrectlyinaproperenvironment.Otherwise,donotusethe
appliance.
•Ifthepowercordisdamaged,itmustbereplacedbyaspecialcordorassemblyavailablefromthe
manufactureroritsserviceagent.
•Donotusetherobotinanareasuspendedabovegroundlevelwithoutaprotectivebarrier.
Toavoidelectricshock,fireorinjurycausedbyimproperuseoftheappliance,pleasereadtheuser
manualcarefullybeforeusingtheapplianceandkeepitforfuturereference.
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Safety Information
•Donotplacetherobotupsidedown.DonotusetheLDScover,robotcover,orbumperasahandlefor
therobot.
•Usetherobotinenvironmentswithanambienttemperatureabove0° Candbelow40° C.Makesure
thereisnoliquidorstickysubstanceonthefloor.
•Topreventdamageorharmfromdragging,clearanylooseobjectsfromthefloor,andremovecablesor
powercordsonthecleaningpathbeforeoperatingtheappliance.
•Removefragileorsmallitemsfromthefloortopreventtherobotfrombumpingintoanddamaging
them.
•Keephair,fingers,andotherbodypartsawayfromthesuctionopeningoftherobot.
•Keepthecleaningtooloutofreachofchildren.
•Donotoperatetheapplianceinaroomwhereaninfantorchildissleeping.
•Donotplacechildren,pets,oranyitemontopoftherobotregardlessofwhetheritisstationaryor
moving.
•Onlycleanwaterandtheofficially-approvedcleaningsolutioncanbeaddedtothecleanwatertank.
Donotaddanyotherliquidsuchasalcoholordisinfectant.Theratioofthecleaningsolutiontoclean
watercanbecheckedonthecleaningsolutionbottle.Keepthecleaningsolutionoutofreachof
children.
•Donotusetherobottocleananyburningobjects.Donotusetherobottopickupflammableor
combustibleliquids,corrosivegases,orundilutedacidsorsolvents.
•Donotvacuumhardorsharpobjects.Donotusetheappliancetopickupobjectssuchasstones,large
piecesofpaperoranyitemthatmayclogtheappliance.
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Safety Information
•WARNING:Againstrechargingnon-rechargeablebatteries.
•Donotuseanythird-partybatteryorbasestation.Therobotcanonlybeusedwiththemodel
RCHE0403basestation.
•Donotattempttodisassemble,repair,ormodifythebatteryorthebasestationonyourown.
•Donotplacethebasestationnearaheatsource.
•Donotuseawetclothorwethandstowipeorcleanthebasestation'schargingcontacts.
•Donotimproperlydisposeofoldbatteries.Unneededbatteriesshouldbediscardedatanappropriate
recyclingfacility.
•Ifthepowercordbecomesdamagedorbroken,stopusingitimmediatelyandcontactafter-sales
service.
•Makesuretherobotisturnedoffwhenbeingtransportedandkeptinitsoriginalpackagingifpossible.
•Iftherobotwillnotbeusedforanextendedperiodoftime,fullychargeit,thenturnitoffandstore
itinacool,dryplace.Rechargetherobotatleastonceevery3monthstoavoidover-dischargingthe
battery.
•Plugmustberemovedfromthesocket-outletbeforecleaningormaintainingtheappliance.
•Donotwipetherobotorthebasestationwithawetclothorrinsethemwithanyliquid.Aftercleaning
washableparts,fullydrythepartsbeforereinstallingandusingthem.
•PleaseusethisproductinaccordancewiththeinstructionsintheUserManual.Usersareresponsible
foranylossordamagethatarisefromimproperuseofthisproduct.
Batteries and Charging
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4
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•ThelasersensorinthisproductmeetstheIEC60825-1:2014/EN60825-1:2014/A11:2021Standardfor
Class1laserproducts.Pleaseavoiddirecteyecontactwithitduringuse.
CLASS1LASERPRODUCT
CONSUMERLASERPRODUCT
EN50689:2021
Laser Safety Information
Safety Information
Hereby,DreameTrading(Tianjin)Co.,Ltd.declaresthattheradioequipmenttypeRLH31CEisincompliancewithDirective2014/53/EU.ThefulltextoftheEU
declarationofconformityisavailableatthefollowinginternetaddress:https://global.dreametech.com
Fordetailede-manual,pleasegotohttps://global.dreametech.com/pages/user-manuals-and-faqs
Forindooruseonly
Readoperator'smanual
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Dust Box
1. DustBoxCover
2.Filter
3.DustBoxCoverClip
4.FilterHandle
5.DustBoxClip
6.Auto-EmptyVent
Fig. A-2
Mop Assembly
1. Mop
2.MopAssemblyClip
Fig. A-3
Base Station
1. AutoSolutionDispenserModule-Single
Compartment
2.Filter
3.SignalingArea
4.ChargingContacts
5.Auto-EmptyVent
6.AutomaticWaterAddingOutlet
7. StatusIndicator
•SolidWhite:Thebasestationisconnectedto
power
•SolidOrange:Thebasestationhasanerror
8.DustBagSlot
9. HeatingModule
Product Overview
A
Robot
1. DockButton
•Presstosendtherobotbacktothebasestation
•Pressandholdfor3secondstodisableChild
Lock
2.Power/CleanButton
•Pressandholdfor3secondstoturnonoroff
•Presstostartcleaningaftertherobotisturnedon
ButtonStatusIndicator
•SolidWhite:Cleaningorcleanupcompleted
•BreathingWhite:Charging(notlowbattery)
•SolidOrange:Awaitingatlowbatteryorpaused
atlowbattery
•BreathingOrange:Charging(lowbattery)
•BlinkingOrange:Error
Note:
•Pressanybuttonontherobottopausewhiletherobotis
cleaningorreturningtocharge.
•ChildLockcanbeenabled/disabledthroughthe
DreamehomeApp.
3.LEDAuxiliaryLight
4.AIIRCamera
5.AIHDCamera
6.Microphones
7. LDSCover
8.LaserDistanceSensor(LDS)
9. Bumper
10.BumperWindow
11.3DDual-LineLaserSensors
12.Cover
13.ChargingContacts
14.UsedWaterBoxClip
15.Connectors
16.AutomaticWaterRefillingInlet
17.ResetButton/Wi-FiIndicator
•Pressandholdfor3secondstorestoretofactory
settings
18.EdgeSensor
19.MopAssemblyClip
20.UsedWaterBox
21.CliffSensors
22.CarpetSensor
23.SideBrushExtensionAssembly
24.MainBrushes
25.RetractableLeg
26.MainWheel
27.MopExtendAssembly
28.MopAssemblyCompartment
29.Wiper
30.Filter
31.OmnidirectionalWheel
32.BrushGuard
33.RetractableLeg
34.MainWheel
35.Auto-EmptyVent
36.BrushGuardClips
37.CleanWaterBox
38.CasterWheel
Fig. A-1
Dust Box
Base Station
Mop Assembly
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6
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10.ReservedSlotforConnectingtheWaterHookup
KitforAutoRefillingandDraining
Note:
Thewaterhookupkitforautorefillinganddraining
needstobepurchasedseparately.(Onlyavailableinspecific
regions)
11.PowerCordStorageSlot
12.PowerPort
13.Cover
14.UsedWaterTank
15.CleanWaterTank
16.DustTankCover
17.Washboard
18.RampExtensionPlate
19.WaterTankClip
20.FloatBall
21.WaterTankClip
22.WaterPipe
23.Filter
24.Floater
Fig. A-4
Preparing Your Home
B
1. Beforecleaning,pleasemoveawayunstable,
fragile,valuableordangerousitems,andclean
upcables,cloths,toys,hardobjectsandsharp
objectsonthegroundtoavoidbeingentangled,
scratchedorknockedoverbytherobotand
causinglosses.
1. PlacetheBaseStationandConnecttoan
ElectricalOutlet
Placethebasestationinalocationthatisasopen
aspossiblewithagoodWi-Fisignal.Leaveenough
spaceasshowninthefigureandremoveanyobjects
intheshadedarea.Insertthepowercordintothe
basestationandplugitintothesocket.
Note:
•Firmlyinsertthepowercordupwardsuntiltheindicator
turnson.
•Makesurethatnoobjectsmightblockthesignalingarea.
•Topreventwaterstainsfromwettingwoodfloorsor
carpets,placingthebasestationontilefloorsormarble
floorsisrecommended.
2.InstalltheRampExtensionPlate
Note:
•Ensurethatthewashboardisinstalledintoplacebefore
use.
•Thewashboardcanberemovedforcleaningduring
routinemaintenance.
3.RemoveRobotProtections

4.ConnecttheRobottotheBaseStation
Pressandholdthepowerbuttonontherobotfor3
secondstoturniton.Placetherobotontothebase
stationwiththemopassemblyfacingtowardthe
washboard.Thenyouwillhearavoicenotification
whentherobotsuccessfullyconnectstothebase
station.Aftertherobotisfullycharged,thestatus
indicatorsontherobotandthebasestationwill
remainlitfor10minutesandwillthendim.
Note:Itisrecommendedtofullychargetherobotbefore
itsfirstuse.Whentherobotcannotbeturnedonafterthe
batteryisdepleted,manuallyconnecttherobotwiththe
stationtochargeit.
5.AddtheCleaningSolution
(1)Removethedusttankcoverandpullouttheauto
solutiondispensermodule.
(2)Opentheupperlidofthemoduleandaddthe
cleaningsolution.
(3)Closethelidofthemodule,putitbackintothe
basestation,andthenreinstallthedusttankcover.
Thecleaningsolutionwillbeaddedautomatically
whileworking.
Before Use
C
2.Beforecleaning,placeaphysicalbarrieratthe
edgeofthestairstoensurethesecureand
smoothoperationsoftherobot.
3.Openthedooroftheroomtobecleaned,and
putthefurnitureinitsproperplacetoleavemore
space.
4.Topreventtherobotfrommissingareasthatneed
tobecleaned,donotstandinfrontoftherobot,
threshold,hallway,ornarrowplaces.
Note:
•Whenoperatingtherobotforthefirsttime,followit
aroundwhilecleaningtoremoveanypotentialobstacles
intime.
•TheLEDauxiliarylightwillprovideauxiliarylightingin
dimlylitenvironments.
•Donotvacuumhardobjectslikestones,steelballsand
toyparts,orsharpobjectslikeconstructionwaste,broken
glassandnails,otherwisethegroundmaybescratched.
background
7
EN
Note:
•Theautosolutiondispensermodulecanbefilledupwith
cleaningsolutionforuse.Donotaddanyliquidotherthan
theofficially-approvedcleaningsolutiontohelpprevent
malfunction.
•Installtheautosolutiondispensermoduleuntilitclicks
intoplace.
6.AddWatertotheCleanWaterTank
Takeoutthecleanwatertankfromthebasestation
andfillupthetankwithcleanwater.Theninstallit
backintothebasestation.
Note:Donotaddhotwaterintothewatertank,asthismay
causethetanktobecomedeformed.
Fig. C-1-Fig. C-6
Connecting with the
Dreamehome App
D
1. DownloadtheDreamehomeApp
RemovetherobotcoverandscantheQRcodeon
therobot,orsearch"Dreamehome"intheappstore
todownloadandinstalltheapp.
Note:
•Only2.4GHzWi-Fiissupported.
•Duetoupgradesintheappsoftware,theactual
operationsmaydifferfromthedirectionsinthismanual.
Pleasefollowtheinstructionsbasedonthecurrentapp
version.
2.AddDevice
OpentheDreamehomeapp,tap"ScanQRcodeto
How to Use
E
Pressandholdthepowerbuttonfor3secondsto
turnontherobot.Thepowerindicatorwillremain
lit.Or,placetherobotontothebasestationby
aligningthechargingcontactsoftherobotwith
thoseofthebasestation,andthentherobotwill
turnonautomaticallyandbegincharging.Toturn
offtherobot,movetherobotawayfromthebase
stationandpressandholdthepowerbuttonfor3
seconds.
Afterconfiguringthenetworkforthefirsttime,
followtheinstructionsintheapptoquicklycreatea
map.Therobotwillstartmappingwithoutcleaning.
Whentherobotreturnstothebasestation,the
mappingprocesshasbeencompletedandthemap
willbesavedautomatically.
Whentherobotisrunning,pressanybuttonto
pauseit.
Iftherobotispausedformorethan10minutes,it
automaticallyenterssleepmode.Allindicatorson
therobotwillturnoff.Pressanybuttonontherobot,
orusetheapptowakeuptherobot.
Note: Iftherobotispausedandplacedontothebasestation,
thecurrentcleaningprocesswillend.
Fast Mapping
Pause/Sleep
Turn On/Off
Ifthebatteryistoolow,therobotwillautomatically
returntothebasestationtocharge.Aftercharging
totheappropriatebatterylevel,itwillresume
unfinishedcleaningtasks.
Note:
Tousethisfunction,pleaseenableitintheapp.
WhentherobotissettotheDoNotDisturb(DND)
mode,therobotwillbepreventedfromresuming
Auto Resume Cleaning
Do Not Disturb (DND) Mode
connect"andscanthesameQRcodeontherobot
againtoaddthedevice.Pleasefollowtheprompts
tofinishtheWi-Ficonnection.
Note:
•ToresetWi-Fi,repeatstep2andthenfollowtheprompts
tofinishtheWi-Ficonnection.
•Afterthedeviceissuccessfullyconnectedtothehome
Wi-Finetwork,itwillcontinuouslyattempttoreconnect
incaseofnetworkdisruptionscausedbyissuessuchas
unpaidbillsorpoweroutages,inordertoensureasmooth
userexperienceuponnetworkrestoration.
•TodisconnectthedevicefromWi-Finetwork,pressand
holdtheResetbuttonontherobotfor3seconds.
1
Wi-FiIndicator
•Blinkingslowly:Tobeconnected
•Blinkingquickly:Connecting
•On:Connected
2
QRCode
background
8
EN
Iftherobotstopsrespondingorcannotbeturned
off,pressandholdthepowerbuttonfor10seconds
toforcefullyturnitoff.Then,pressandholdthe
powerbuttonfor3secondstoturntheroboton.
Note:Whenusingtherobotforthefirsttime,therobotwill
defaultto"VacuumandMop"mode.Toadjustthecleaning
mode,gototheCleaningModesettingsintheappandselect
fromthefollowingthreeadditionaloptions:
①MopafterVacuuming
②Vacuum
③Mop
1. Startcleaning
Pressthepowerbuttonontherobot,orusethe
apptomaketherobotstartfromthebasestation.
Thentherobotwillplantheoptimalcleaningroute
andperformthecleaningtaskbasedonthecreated
map.
Robot Restarting
Vacuum and Mop
Note:
•Toensuretheroboteasilyreturnstothebasestationafter
cleaning,itisrecommendedtomaketherobotstartfrom
thebasestation.
•Themopwillbecleanedbeforetherobotstartsmopping,
pleasewaitpatiently.
•Donotmovethebasestation,thecleanwatertank,the
usedwatertank,orthewashboardduringoperation.
•Topreventscalding,donottouchthewateroutletor
heatingmodulewhilethebasestationisoperating.
2.Automopwashing
Whencleaning,therobotwillautomaticallyreturnto
thebasestationtowashthemopbasedonthemop
cleaningfrequencyspecifiedintheapp.Thebase
stationwillautomaticallyrefilltherobot'swaterbox
andtherobotwillresumecleanup.
3.Automaticallyemptythedustboxandwashand
drythemop
Aftertherobotfinishesacleaningtaskandreturns
tothebasestationtocharge,thebasestationwill
automaticallyemptythedustboxandthenwash
anddrythemop.
Note:
•Iftheauto-emptyfunctionisturnedoffintheapp,the
basestationwillnotautomaticallyemptythedustbox.
•Thebasestationwillemptythedustboxaccordingtothe
settingintheapp.
4.Cleantheusedwatertank
Aftertherobothascompleteditstask,pleaseclean
theusedwatertanktopreventanyodor.
cleaning.TheDNDmodeisdisabledbydefaultat
thefactory.YoucanusetheapptoenabletheDND
modeormodifytheDNDperiod.TheDNDperiodis
22:00-8:00bydefault.
Note:
•Thescheduledcleaningtaskswillbeperformedontime
duringtheDNDperiod.
•Therobotwillresumecleanupwhereitleftoffafterthe
DNDperiodexpires.
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9
EN
Part
Maintenance
Frequency
Replacement
Period
Usedwatertank Aftereachuse
/
Cleanwatertank
Onceevery2weeks
Mainbrushes Every6to12months
Dustbox'sfilter
Every3to6months
Sidebrush
Washboard /
Heatingmodule
Onceevery6months
/
Basestation'ssignaling
area
Onceeverymonth /
Chargingcontacts
Auto-emptyvents
Omnidirectionalwheel
Casterwheel
Edgesensor
F
Part
Maintenance
Frequency
Replacement
Period
3DDual-LineLaser
Sensors
Onceeverymonth
/
LaserDistanceSensor
(LDS)
Carpetsensor
Cliffsensors
Bumperwindow
Bumper
Robot'sautomatic
waterrefillinginlet
Bottomoftherobot
Dustbox
Cleanitasneeded
Mainwheels
Retractablelegs
Usedwaterbox
Mopassembly
compartment
Dustbag
/
Every2to4months
Mopassembly Every1to3months
Parts
Routine Maintenance
Tokeeptherobotingoodcondition,itisrecommendedtorefertotheaccessory
usageintheapporthefollowingtableforroutinemaintenance.
Note:Thefrequencyofmaintenanceandreplacementdependsonactualusage.
Ifanexceptionoccursduetospecialcircumstances,promptmaintenanceor
replacementisrecommended.
background
10
EN
Washboard and Heating Module
1. Takeouttherobotandremovethewashboard
afterthemopcleaningiscomplete.Thenrinse
thewashboardwithcleanwaterandwipeitclean.
Note:
Theheatingmoduleunderthewashboardmayretain
residualheat.Topreventscalding,becarefulwhenremoving
thewashboard.
2.Duringuse,theheatingmodulemaydevelop
scale.Toremoveit,takeouttherobot,poura
smallamountofwhitevinegar(5%aceticacid)
onthesurfaceoftheheatingmoduleandcleanit
withapropertool.Thenreinstallthewashboard.
Note:
•Topreventscalding,waituntilthesurfaceoftheheating
modulecoolsdowntoroomtemperaturebeforecleaning.
•Anappropriatedescalercanalsobeusedinaccordance
withtheinstructionsitprovides.
•Donotaddwhitevinegarordescalerdirectlyintothe
cleanwatertanktohelppreventmalfunction.
•Donotusesharptoolsorcorrosiveliquidssuchas
hydrochloricacidtocleantheheatingmodule.
3.Usetheapporpressthebutton toreturnthe
robottothebasestation,ormanuallyputthe
robotback.
Fig. F-1

Dust Bag
1. Removethedusttankcoveranddiscardthedust
bag.
Note:
Pullingupwardsonthehandlewillsealthebagto
preventthedustanddebrisfromaccidentallyfallingout.
2.Removethedustanddebrisfromthefilterwitha
drycloth.
3.Installanewdustbag.
4.Reinstallthedusttankcover.
Fig. F-2
Used Water Tank
1. Removetheusedwatertank,openitscoverand
pourouttheusedwater.
2.Rinsetheusedwatertankwithcleanwater,and
useapropertooltocleantheinnerwallofthe
usedwatertank.
Note:Thefloatballintheusedwatertankisamovable
part.Donotapplytoomuchforcewhencleaningittoavoid
damagingit.
Fig. F-3
Used Water Box
1. Presstheclipoftheusedwaterboxtoremoveit.
2.Openthecoveroftheusedwaterboxandpour
outtheusedwater.Thenrinsetheboxwithclean
water,anddryitbeforereinstallingitintothe
robot.
Fig. F-4
Dust Box and Filter
1. Removetherobotcoverandpressthedustbox
cliptoremovethedustbox.
2.Openthedustboxcover,removethefilter,and
thenemptythedustbox.Gentlytapthebasketof
thefiltertoremovethedirt.
Note:Donotattempttocleanthefilterwithabrush,afinger
orsharpobjectstopreventdamage.
3.Rinsethedustboxandfilterwithwateranddry
themcompletelybeforereinstalling.
Note:
•Rinsethedustboxandfilterwithcleanwateronly.Donot
useanydetergent.
•Usethedustboxandfilteronlywhentheyarecompletely
dry.
Fig. F-5
Main Brushes
1. Pressthebrushguardclipsinwardstoremovethe
brushguard,andthenliftthebrushesoutofthe
robot.
2.Pulloutthebrushesasshowninthefigure.Use
apropertooltoremoveanyhairtangledinthe
brushes.Aftercleaning,pushthebrushesfirmly
intothemainbrushholderuntiltheyclickinto
place.
Note:Becarefulwhilepullingoutthemainbrushesto
preventinjury.
3.Withthescreen-printedarrowsfacingupwards,
insertthemainbrushholderintotheslots
downwardsinaninclinedway.
4.Alignthefrontendofthebrushguardwiththe
slot,insertitdownwardsinaninclinedway,and
background
12
EN
Troubleshooting
Problem Solution
Therobotwill
notturnon.
•Thebatteryislow.Rechargetherobotonthebase
stationandtryagain.
•Thetemperatureofthebatteryistoolowortoohigh.
Itisrecommendedtooperatetheapplianceata
temperaturebetween0° C(32° F)and40° C(104° F).
Therobotwill
notcharge.
•Thebasestationisnotconnectedtopower,please
makesurebothendsofitspowercordarecorrectly
pluggedin.
•Thecontactbetweenthechargingcontactsonthe
basestationandtherobotispoor,pleasecleanthe
chargingcontacts.
•Checkwhetherthereisanyforeignobjectatthe
connectorsoftherobotandremovetheforeignobject
ifany.
Therobot
failsto
connectto
Wi-Fi.
•TheWi-Finetworkpasswordisincorrect.Makesure
thepasswordusedtoconnecttoyourWi-Finetworkis
correct.
•Therobotdoesnotsupporta5GHzWi-Ficonnection.
Makesuretherobotisconnectedtoa2.4GHzWi-Fi
connection.
•TheWi-Fisignalisweak.Makesuretherobotisinan
areawithgoodWi-Ficoverage.
•Therobotmaynotbereadytobeconfigured.Please
exitandre-entertheapp,andthentryagainas
instructed.
Problem Solution
Therobot
cannotfind
andreturn
tothebase
station.
•Therouteforreturningtochargeisblocked,e.g.the
doorisclosed.
•Thebasestationisdisconnectedfrompowerormoved
whentherobotisnotonit.Pleaseconnectthebase
stationtothepowersupplyorplacetherobotontothe
basestationtocharge.
•Therearetoomanyobstructionsaroundthebase
station.Placethebasestationinamoreopenarea.
•Movingtherobotmaycauseittore-positionitself,and
itwillrecreateamapifre-positioningfails.Iftherobot
istoofarfromthebasestation,itmightnotbeable
toautomaticallyreturnonitsown,inwhichcaseyou
willneedtomanuallyplacetherobotontothebase
station.
•Wipethesignalingareaonthebasestationtoremove
dustordebris.
Therobot
getsstuckin
frontofthe
basestation
andcannot
returntoit.
•Checkwhetherthereisenoughspaceonbothsidesor
infrontofthebasestationtopreventtherobotfrom
beingblocked.
•Therobotmayslipifthefloorinfrontofthebase
stationisoverlywet.Ifso,cleantheexcesswater
beforetryingagain.
•Itisrecommendedtomovethebasestationtoa
differentplaceandtryagain.
•Makesuretherampextensionplateisinstalled
properly.
background
13
EN
Troubleshooting
Problem Solution
Therobotwill
notturnoff.
•Therobotcannotbeturnedoffwhenitischarging.
Itisrecommendedtomovetherobotfromthebase
station,andthenpressandholdthepowerbuttonfor
3secondstoturnitoff.
•Iftherobotcannotbeturnedoffbyperformingstep
1,pressandholdthepowerbuttonfor10seconds
toforciblyturnofftherobot.Iftheproblempersists,
pleasecontactafter-salesservice.
Thecharging
speedisslow.
•Ittakesabout4.5hourstofullychargetherobotwhen
itsbatteryislow.
•Ifyouoperatetherobotattemperaturesoutsideofthe
specifiedrange,thechargingspeedwillautomatically
slowdowntoextendthebatterylife.
•Thechargingcontactsonboththerobotandthebase
stationmaybedirty,pleasewipethemwithadry
cloth.
Thenoise
increases
whiletherobot
isoperating.
•Checkwhetherthedustbox'sfilterisclogged.Ifso,
cleanitorreplaceit.
•Ahardobjectmaybecaughtinthemainbrushesor
thedustbox.Checkandremoveanyhardobject.
•Themainbrushesorthesidebrushmaybecome
tangled.Checkandremoveanyforeignobjects.
•SwitchthesuctionmodetoStandardorQuiet.
Problem Solution
Therobot
moveswithout
followingthe
setroute.
•Objectssuchaspowercordsandslippersshouldbe
organizedbeforeusingtherobot.
•Workingonwetslipperysurfacescausesthemain
wheeltoslip.Itisrecommendedtodrythewetplaces
beforeusingtherobot.
•Wipethebumperwindowand3Ddual-linelaser
sensorsontherobotwithaclean,softclothtokeep
themcleanandunobstructed.
Therobot
missesthe
roomstobe
cleaned.
•Makesurethatthedoorsoftheroomstobecleaned
areopen.
•Theplaceinfrontoftheroomtobecleanedmaybe
wetandslippery,causingtherobottoslipandwork
abnormally.Pleasetrydryingthefloorbeforeusing
therobot.
Therobotwill
notresume
cleaningafter
charging.
•MakesurethattherobotisnotsettotheDoNot
Disturb(DND)mode,whichwillpreventitfrom
resumingcleaning.
•Therobotwillnotresumecleaningafteryoumanually
placetherobotonthebasestationorsendtherobot
tochargeviatheapporthebutton
.
background
14
EN
Troubleshooting
Problem Solution
Thestationcannot
automaticallyemptythedust
box.
•Checkwhetherthedustbaginthedust
tankisfull.
•Ifthedustbagisnotfull,checkwhether
thereisanyobstructionattheauto-
emptyventsoftherobot,thebase
station,orthedustbox.Ifany,cleanthe
blockedpartintime.
Thewaterlevelinthe
washboardisabnormal.
•Checkwhetherthesealontheused
watertankislooseornotcorrectly
installed,andmanuallyresetitifso.If
theproblempersists,pleasecontactthe
after-salesserviceteam.
•Gentlypressdownontheusedwater
tanktomakesureitisinstalledcorrectly.
•Removethewashboardandcheck
whetherthesewagedrainoutletis
blockedandcleanit.
•Checkthecleaningsolution.Donot
addanyliquidotherthantheofficially-
approvedcleaningsolution.
Problem Solution
Themopassemblyisraised
abnormally.
•Pleaseremovethemopassemblyto
checkifthereisanyforeignobjectstuck
init,andtrytorestarttherobot.Ifthe
problempersists,pleasecontactthe
after-salesserviceteam.
Thereiswaterunderthe
cleanwatertankoraround
theseal.
•Whentakingoutthecleanwatertank,
somewaterinthepipemaybeleft
underthetankoraroundtheseal.Thisis
normal.Pleasewipewithadrycloth.
Formoresupport,contactusviahttps://global.dreametech.com
background
15
EN
Specifications
Model RCHE0403
RatedInput 220-240V50-60Hz
RatedOutput 20V
3A
RatedPower
(duringdustemptying)
650W
RatedPower
(duringhotwatercleaning)
400W
RatedPower
(duringcharginganddrying)
100W
Robot
Base Station/Charging Dock
Power consumption in standby mode: ≤0.5 W (within 15 minutes after
the robot leaves the base station/charging dock)
Robot&Base Station/Charging Dock
Power consumption in networked standby mode: ≤2 W (Within 20
minutes after the battery pack of robotic vacuum cleaner is fully
charged.)
Power consumption in standby mode: ≤0.5 W (Within 20 minutes after
the battery pack of robotic vacuum cleaner is fully charged.)
Base Station
Undernormaluseofcondition,thisequipmentshouldbekeptaseparation
distanceofatleast20cmbetweentheantennaandthebodyoftheuser.
Note:
•RatedPower(duringhotwatercleaning)isdeterminedbythepowervalue
duringtherepresentativeperiod(watertemperature25℃ ).
•RatedPower(duringcharginganddrying)isdeterminedbythepowervalue
duringfullloadperiod(ambienttemperature23° C±2° C).
Model RLH31CE
Charging Time Approx. 4.5 hours
Rated Voltage 14.4 V
Rated Power 75 W
Operation Frequency 2400-2483.5 MHz
Maximum Output Power < 20 dBm
Rechargeable Lithium-ion Battery Pack
Model R2401-4S2P-XDEV/R2401-4S2P-MMYD
Type Li-ion
Number 1
RatedCapacity 5.8Ah
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16
EN
Battery Disposal and Removal
The built-in lithium-ion battery contains substances that are hazardous to the
environment. Before disposing of the battery, make sure the battery is removed
by qualified technicians and discarded at an appropriate recycling facility.
– the battery must be removed from the appliance before it is scrapped;
– the appliance must be disconnected from the supply mains when removing
the battery;
– the battery is to be disposed of safely.
CAUTION:
Before removing the battery, disconnect the power and run out the battery as
much as possible.
Unneeded batteries should be discarded at an appropriate recycling facility.
Do not expose to high temperature environment to avoid risks of explosion.
Under abusive conditions, liquid may be ejected from the battery. If contact
occurs, flush with water and seek medical help.
Removal Guide:
1. Turn over the robot, use a proper tool to remove the screws on the back of
the robot, and then remove the cover.
2. Unplug the terminals between the battery and PCB board to remove the
battery.
All products bearing this symbol are waste electrical and electronic
equipment (WEEE as in directive 2012/19/EU) which should not be
mixed with unsorted household waste. Instead, you should protect
human health and the environment by handing over your waste
equipment to a designated collection point for the recycling of waste
electrical and electronic equipment, appointed by the government
or local authorities. Correct disposal and recycling will help prevent
potential negative consequences to the environment and human
health. Please contact the installer or local authorities for more
information about the location as well as terms and conditions of such
collection points.
WEEE Information

Specifications

Indexed Terms: Robot Vacuum

Dreame RLH31CE Questions and Answers

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