USER MANUAL
SECURE PLUS | SECURE PRO
LATCH EDITION
SECURE
Section 1 - Product Highlights
Section 2 - Product Overview
Section 3 - Using Your Smart Lock
3.1 Configuring Access
3.2 Programming Mode
3.3 Adding an Access Code
3.4 Deleting an Access Code
3.5 Checking an Access Code
3.6 Adding a Fingerprint
3.7 Fingerprint Scanning Directions
3.8 Fingerprint Tips & Troubleshooting
3.9 Deleting Stored Fingerprints
3.10 Adding Secure Link Wi-Fi Hub
Section 4 - Locking and Unlocking
1.1 Product Features
Section 5 - Advanced Features
Section 6 - Important Notes
Section 7 - Cleaning
Section 8 - Safety Precautions
8.1 Safety Precautions
1
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34
2.1 Product Overview - Outside
2.2 Product Overview - Inside
2.3 Understanding Your New Lock
2.4 Factory Reset
2.5 Keypad Display Switch
2.6 Rebooting Your Lock
2.7 Low Battery
2.8 Changing The Battery
4.1 Locking / Unlocking with Codes
4.2 Locking / Unlocking using Fingerprint
4.3 Locking / Unlocking using App
4.4 Locking / Unlocking using Physical Key
4.5 Locking and Unlocking with Voice
Assistant Control
4.6 Safe Mode
5.1 Offline Access Code (OAC)
6.1 Important Notes
7.1 Cleaning
Table of Contents
TABLE OF CONTENTS
For additional support, visit http://lockly.com/help
or email [email protected]
1.1 Product Features
1SECTION 1.1
Patented Anti-Peep Keypad
Digits are randomly displayed on the key pad ensuring access codes to be undetectable to intruders
after repeated use. Numbers are randomly distributed across 4 buttons, with 3 numbers in each button.
Users can press any button showing their number. Location of the numbers are always different
everytime someone uses the keypad, making it hard for prying eyes to guess the correct code.
Multiple Access Codes & Monitoring
Store up to 8 Access Codes at any given time for family, friends, and guests, as well as monitor entry
and exit records.
Advanced 3D Fingerprint Recognition
Biometric Fingerprint Recognition protocol allows up to 99 registered fingerprints to be used and
accepts only actual fingerprints - preventing lifted prints from being used.
Live Monitoring and Voice Assistant Control
Through your smartphone, monitor door access from anywhere in the world and securely control who
comes and goes with the Secure Link Wi-Fi Hub (Included with Secure Pro, sold separately for other
Lockly
TM
Devices - Product number PGH200). With Secure Link Wi-Fi Hub installed, you can also control
your Lockly
TM
smart lock using your voice through Amazon Alexa and the Google Home Assistant.
Complete Privacy
The exterior displayed keypad can be locked and switched off using the simple ON/OFF toggle from
the inside panel. The owner can prevent others trying to input the passcode from the outside and
entering the home
Offline Access Code (OAC)
The offline access code can allow owners to issue access codes, set the allowed access duration, all
without Lockly™ ever connecting to the internet, so in case of power outage, you can still magically
and remotely issue Access Codes without any connection to the web.
Auto-Lock
Users no longer have to worry about forgetting to lock the door. With Auto Lock enabled, Lockly™
will automatically auto-lock the door based on your customized timing set between 5-300 seconds.
Backup Keys and 9V Battery Socket
The door can be opened with physical backup keys. There is also a 9V battery connection socket for
emergency power backup to access the key pad in case your smart lock runs out of battery.
2.1 Product Overview - Outside
2
SECTION 2.1
Key Hole Cover
9V Battery Backup Socket
Key Hole
Touchscreen
Keypad Buttons
Bluetooth icon
Power Status
Lock Status icon
OK Button
Bluetooth light
Handle
Reboot Button
Inside Handle
Reset Button
Program Button
Battery
Compartment Cover
Battery Compartment
4 x AA Alkaline
Batteries(Included)
Keypad Display Switch
Low Battery Indicator/
Door Lock Button
Battery Compartment Screw
SECTION 2.2 3
2.2 Product Overview - Inside
2.3 Understanding Your New Lock
After the installation of your new Lockly™, understanding some key functions of operating your
smart lock is important. The following guides will walk you through resetting a lock, adding Access
Codes, deleting Access Codes, adding and deleting fingerprints and also how to configure your
OAC(Offline Access Code).
For any questions you can always visit https://lockly.com/help for assistance.
Don’t forget that Lockly™ Secure works best with our iOS and Android app. Please download the
app by visiting the link below.
Scan or visit Lockly.com/app
4 SECTION 2.3
SECTION 2.4 5
2.4 Factory Reset
In order to restore the Lockly™ Secure to factory default settings, you must have your “Initial
Code” available. The Initial Code can be found on the Initial Code Card that came with your
smart lock.
After you have the Initial Code ready, push the reset button on the back panel of the Lockly™
Secure to perform your reset. See below to see which Reset Process applies for you. Once the
smart lock has been reset, all the data previously stored will be deleted.
2.5 Keypad Display Switch
The exterior keypad screen can be locked and
turned off by using the ON/OFF switch at the
back panel (interior) of the smart lock. When it
is switched off, people who are outside cannot
enter any access codes to unlock the door.
Reset Button
If Paired with App If Never Paired
Press Reset Button
for one (1) second
Open the Lockly™
smartphone app to
add your lock using
the Initial Code
Press Reset Button
for three (3) seconds
6
2.6 Rebooting Your Lock
Reboot Button
NOTICE
Reboot Lockly™ in case of dead battery or malfunc-
tion. No settings will be changed and all Access Codes
will still be stored within Lockly™.
SECTION 2.6
Press and release the reboot button when you want to reboot the lock. Your Lockly™ will beep once
after reboot. Only reboot when necessary.
To reboot, find the reboot button located on the bottom of the exterior side of Lockly™ lock. The
reboot button is located in the middle of the two 9V battery backup sockets.
You will need something small such as a paperclip, to press the reboot button. Insert the paper clip
and press down firmly and let go. Your screen should restart and the lock should reboot automatically.
7SECTION 2.7
9V Battery
-
+
2.7 Low Battery
When the battery is in seriously low condition, Lockly™ will make continuous beeping sounds in
addition to the flashing low battery icon on the touch screen. You should replace batteries
immediately to avoid your smart lock from shutting down.
When your smart lock low-battery warning alert finally dies, you will have 3 chances to unlock
your smart lock either by a password, APP or fingerprint. If the unlock was successful, the low-bat-
tery warning alert will be on for 1 minute. After which, the smart lock will go to dead-battery
mode and will lock auto lock in 5 seconds and the screen will display a low-battery icon.
Dead Battery
Condition Indicator Solution
Low Battery
Battery Icon on the display
keypad will light up to indicate
low battery.
Replace batteries immediately
to avoid battery failure. Lockly™
Secure can still operate up to 300
cycles in low battery condition.
When there is no display and sounds;
and screen is non-functional.
Replace batteries immediately.
Supplied physical backup keys
can be used to unlock the door.
Alternatively, use a 9V battery as
shown below to temporarily
activate the lock.
Your Lockly™ will automatically
detect battery
polarity. So hold your 9V
battery lead in place
against bottom of
the Lockly™ to temporarily
activate
t
he screen to enter your Access Code.
Be sure to hold the 9V battery against
the
contact points located at the bottom
of the
lock until you have successfully
unlocked your
door with your Access
Code. Once unlocked,
batteries should
be replaced immediately.
8
SECTION 2.8
2.8 Changing The Battery
1
2
AA 1.5V X 4
3
+
+
-
+
-
-
+
-
Screw
Under normal use, the Lockly™ battery will last up to a year. Please check battery levels regularly
and change your batteries when the low battery notification is issued. For best practice, always use
new batteries by a major brand.
Open the battery compartment cover and insert four (4) new AA alkaline batteries as shown.
Be sure to unscrew the screw located on the top of the cover first by unscrewing counter
clockwise before sliding the cover up.
- Make sure the batteries are oriented correctly by matching the orientation displayed.
- Replacing the batteries do not reset stored Access Codes.
- To see a list of recommended brands, please visit http://Lockly.com/battery
SECTION 3.1 9
3.1 Configuring Access
The Default Access Code is
NOTICE
1 2 3 4 5 6
Your new Lockly™ Access Code can be any combination of 6 to 8 digits.
Once a new Access Code is entered, the Default Access Code of 123456 would be deleted.
A Maximum of 8 sets of Access Codes can be stored for use at any given time. To add more
than 8 sets of Access Codes, you must delete an existing Access Code before adding a new code.
How to Use the Keypad
There are a total of five (5) buttons on the keypad as shown in the
example image to the left. The numbers in each button may
differ than what is shown on your device than what is displayed
here.
To enter your required digit, just simply press the circle where your
number is shown. You do not need to press the actual number as
anywhere within the circle will suffice.
The button on the bottom is the OK button. You will be pressing this
button when you are done entering your Access Code.
OK Button
We recommend pairing your lock to your smart phone to manage
your access codes. Section 3.1 - 3.9 refers to locks not paired with a
smart phone. Once paired with a smart phone, the Program button
will be disabled.
10 SECTION 3.2
3.2 Entering Programming Mode
Add Access Code
ModeNumber
Delete Access Code
View Access Code
Program Button
To enter Programming Mode, remove the
battery compartment cover on the interior
side of the Secure to expose the Reset and
Program buttons.
Simply press the Program button to enter
programming mode.
Note: Program button will be disabled once
synced to a smart phone. Configure all
settings via synced smart phone.
To end Programming Mode, press the Program button anytime.
Programming Mode will automatically exit if the keypad is inactive for more than thirty (30)
seconds.
After entering Programming Mode, you should see the
screen as displayed to the right on your Lockly™
keypad. Follow the following steps to add, delete, or
check your Access Codes.
SECTION 3.3 11
3.3 Adding an Access Code
While in Programming Mode,
select “1AD” to add an Access
Code. If you are not in
Programming Mode, please
see Section 3.2 to enter
Programming Mode.
After pressing “1AD” press “Pd”
to add an Access Code.
Enter your new 6 - 8 digit Access Code and press
when you are finished. You will then re-enter the code to
confirm your new Access Code.
Remember, just touch the digit you need within the circle
around each 3 numbers. There is no need to touch the
exact location of the number. For example, based on the
example image to the left, if you need “1”, you can touch
the upper left button or the lower right button. For “6”, you
would touch the upper right button.
12
SECTION 3.3
3.3 Adding an Access Code (Continued)
If you have successfully entered your new Access Code twice,
you will see the new code displayed here. In this example, we
chose 654321. Press to Confirm or
to cancel.
To exit or cancel, you can always press or
If the two (2) Access Codes you entered does not match, an
error message will appear on the screen (As shown to the left).
Press OK to return to the Programming Screen and try again. See
Section 3.3
OK Button
13SECTION 3.4
3.4 Deleting an Access Code
While in Programming Mode,
select “2DE” to delete an
Access Code. If you are not in
Programming Mode, please see
Section 3.2 to enter Program-
ming Mode.
After pressing “2DE” press “Pd”
to delete an Access Code.
OK Button
Example Only
Active Access Codes will then be displayed on the screen in
sequence from left to right, top to bottom. In the example shown
on the left, the Access Code displayed is 1 3 5 7 9 0 .
Rotate through different Access Codes shown by touching any
number on the screen. If you find the Access Code you want to
delete, simply hold the OK button for 2 seconds. (Continue on
next page)
14
SECTION 3.4
3.4 Deleting an Access Code (Continued)
Once you have selected the Access Code you want to delete,
Lockly™ will ask you to confirm deletion by showing you the
Access Code you are deleting, in this example,1 3 5 7 9 0.
Press to delete, or to cancel.
There are two incidents where your Access Code cannot be deleted.
NOTE
Only one Active Access CodeNo Access Codes Set
There are no Access Codes set. The
factory default Access Code cannot
be deleted.
There is only one (1) Access Code saved in the smart
lock. At least one code must be registered. Please
add another Access Code before attempting to delete
the existing code.
SECTION 3.5 15
3.5 Checking the Access Codes
OK Button
While in Programming Mode, select
“3CH” to check registered Access
Codes. If you are not in Programming
Mode, please see Section 3.2 to enter
Programming Mode.
Active Access Codes will then be
displayed on the screen in sequence
from left to right, top to bottom. In the
example shown on the left, the
Access Code displayed is 1 3 5 7 9 0 .
Rotate through the different Access Codes by touching any number on the screen.
To exit Check Access Code screen, simply press the OK button.
If there are no Access Codes registered in your smart lock,
Check Access Code mode will be invalid. The default Access
Code will not be shown on the display keypad, and you will see
the following screen shown to the left instead.
16 SECTION 3.6
3.6 Adding a Fingerprint
Fingerprint Pattern with
Cross Intersection Lines
Concentric or Parallel Pattern
with no Cross Intersection Lines
Fingerprint with Scars or
Worn Out Ridges
OK Not OK Not OK
In this section, you will learn how to register a fingerprint to your new smart lock. Fingerprint
registration is only available in the Lockly™ Secure Plus / Pro
.
We are using an advanced biometric sensor, providing the most secure fingerprint authentication.
For
security reasons, Lockly™ will only accept fingerprint patterns that consist of cross intersection points.
Patterns with no cross intersection points will not be acceptable.
Please check your fingers before registration to make sure the finger you want to register will be
acceptable by our system. Otherwise, use an alternative finger to ensure successful registration.
The following examples show which types of fingerprint patterns will be acceptable. It is highly
recommended to enroll at least one finger from each hand in case the hand you are using is
unavailable, such as, in instances like if you are holding items in that hand or have sustained an
injury.
Your smart lock can register up to ninety-nine (99) fingerprints. Please read the following sections
if you want to add or delete fingerprints. We recommend using your app to add fingerprints,
however, the following section can show you how to add and remove fingerprints if you did not
pair your lock with a smart phone.
SECTION 3.6 17
3.6 Adding a Fingerprint (Continued)
While in Programming Mode, select
“1AD” to add an Access Code. If
you are not in Programming Mode,
please see Section 3.2 to enter
Programming Mode.
After pressing “1AD” press “FP” to
register a Fingerprint.
Upon pressing “FP”, you will enter Fingerprint Registration Mode and you will see a green LED ring
light up on the fingerprint panel on the exterior side of Lockly™ Secure Plus / Pro.
Once you’re in Fingerprint Registration Mode you will see two
numbers displayed on keypad. The top number is your Fingerprint
Registration number, in this example to the left, “1”. The bottom
number will always start with a “6”.
You must successfully scan your fingerprint six (6) times for it to
properly register. Every time you scan your fingerprint, the number
on the bottom will change, starting from 6 - then 5, 4, 3, 2, 1, until
the fingerprint is successfully registered.
Note: For reference, please keep a record of your fingerprint
registration number to distinguish whom it was registered to.
18
SECTION 3.6
3.6 Adding a Fingerprint (Continued)
NOTICE
Please make sure your fingers are clean from dirt and oils
before scanning your fingerprint. Make sure the sensor is
also clean by taking a soft cloth and wiping the surface.
Scan your finger by lightly placing your designated finger on the sensor until you hear a beep. Lift
your finger and repeat the process slowly until the digit “6” shown on the screen becomes “1”. If you
have successfully scanned and registered your fingerprint, you will hear a long beep, and the Blue-
tooth icon will flash green.
PASS will show on the keypad and press OK to exit. If you did not successfully register your fingerprint,
FAIL will show on the keypad. If FAIL is displayed, press OK to return to the previous screen to rescan
your finger.
For instructions on scanning an optimal fingerprint, please proceed to Section 3.7.
OK Button
19SECTION 3.7
3.7 Fingerprint Scanning Directions
Sensor
Core
Position your finger on the
center of the sensor
The fingerprint sensor equipped in your smart lock is loaded with powerful fingerprint algorithms to
extract quality features from fingers, even in poor conditions. Placing your finger on the sensor
correctly helps consistency in fingerprint recognition. The following directions and tips will guide you
on how to scan an optimal fingerprint image.
20
SECTION 3.7
3.7 Fingerprint Scanning Directions (Continued)
Top View
Side View
OK
OK
Correct Incorrect
SECTION 3.8 21
3.8 Fingerprint Scanning Tips & Troubleshoot
Tips for Fingerprint Enrollment and Recognition
• Place your finger to completely cover the sensor with maximum contact surface.
• Position the center of your finger (core) to the center of the sensor.
• Hold your finger still for more than a second until you hear a beep.
• Scan a finger that is clean and free from dirt. If a finger is cracked and dry, lightly moisten the
finger to improve recognition.
• Children ages 12 and under are not recommended to use fingerprint access due to the constant
changes of their fingers during growth.
• Elderly with fading fingerprints may have difficulty in recognition.
• If your finger has a cut, scar, or cracked skin due to dryness, try another finger.
Troubleshooting Fingerprints
In case of poor fingerprint conditions
• If wet - wipe excess moisure from finger before scanning
• If dry - moisturize or blow warm breath over finger before scanning
• If dirty - wipe stains and dirt off from finger before scanning
• Make sure the sensor is clean from dirt or smudges - wipe sensor with soft cloth regularly
For more troubleshooting help, visit http://lockly.com/help
22 SECTION 3.9
3.9 Deleting Stored Fingerprints*
While in Programming Mode, select
“2DE” to delete a Fingerprint. If you
are not in Programming Mode,
please see Section 3.2 to enter
Programming Mode.
After pressing “2DE” to delete, press
“FP” to delete a fingerprint.
OK Button
Fingerprint ID Number
*Only works when lock is not paired with a smart phone device. If paired to a device
please delete your fingerprints from the administrative device paired to your lock.
Your registered fingerprint numbers
will be displayed on the screen. Tap
number to rotate to the next regis-
tered fingerprint. When you have
found the fingerprint ID you want to
delete, press and hold the OK button
for 3 seconds to delete. (Example
shown - “02”)
You will then see a confirmation
page displaying and with the
fingerprint number you are deleting
displayed in the lower left. Select Y to
delete or N to cancel.
Alternatively, while on Programming
Mode, select 2DE, then press FP
and place the registered fingerprint
you want to delete on the fingerprint
sensor.Your smart lock will identify the
fingerprint and jump to confirmation
page displaying Y and N. Select Y to
delete or N to cancel.
SECTION 3.10 23
3.10 Adding Secure Link
Lockly™ Secure Link adds live status monitoring and voice assistant control capabilities to your
Lockly™ Smart Lock. If you purchased a Secure Pro model, the Secure Link is included in your
package. For all other Lockly™ products, the Secure Link can be purchased and added anytime.
To set up the Lockly™ Secure smart lock with Secure Link Wi-Fi Hub and Door Sensor, launch the
Lockly™ App on your iOS or Android device. From the main menu drop down located on the
upper left of the screen, select “Add a New Device” then select “Secure Link Wi-Fi Hub”. Follow
the in-app instructions to set up your Secure Link.
To activate voice commands, you will need the Google Home Assistant or Amazon Alexa device
with Actions (Google) and Skill (Amazon) added before you can configure voice commands.
24
4.1 Locking/Unlocking with Access Codes
OK Button
Slide your hand across the screen to activate the
keypad.
Enter your 6 to 8 digit Access Code followed by the OK
button. Press OK anytime to reset if you entered the
wrong digit.
If the Access Code entered is correct, the door will
unlock. If the Access Code entered is incorrect, Lockly™
will beep twice.
Three consecutive wrong attempts will put Lockly™ in “Safe Mode”.
(See Section 4.5)
Lock your Lockly™ by pressing the OK Button or by brushing your hand across the screen
anytime when the door is closed. The smart lock will also auto-lock after unlocking based on
your set auto-lock settings.
You may toggle between two types of keypad displays to
enter your Access Code. The fixed digit version and the
PIN Genie™ version (Recommended). Press and hold the
OK Button for 3 seconds to toggle back and forth
between the two keypads.
(Sample display shown only)
Hold OK (3 sec)
PIN Genie™
Fixed Digit
Lockly™ Smart Lock can be unlocked using multiple ways - via your stored Access Code, registered
fingerprint, smartphone with Bluetooth, the physical key supplied with your lock, or voice (Secure Pro
only or Secure Plus with Secure Link Wi-Fi Hub installed)
SECTION 4.1
25
4.2 Locking/Unlocking Lockly™ with Fingerprints
Place a registered finger to the fingerprint scanner
located on the exterior side of the lock to the
right.
To register a fingerprint, please see Section 3.6.
If your fingerprint is registered and acknowledged,
you will hear a “beep” sound and a Green LED will
light up on the fingerprint scanner. You can then
push down the handle and open the door.
If you see a Red LED, it means your fingerprint is
not recognized. You must wait until the red LED is
off to try again.
For best fingerprint scanning practices, see
Section 3.7.
OK Button
Locking
Unlocking
To lock your smart lock, press the OK Button anytime or
brush your hand across the screen when the lock is
unlocked.
SECTION 4.2
26
4.3 Locking/Unlocking Lockly™ with App
Scan or visit Lockly.com/app
You must have the Lockly™ iOS or Android app installed in order to lock and unlock with the smart-
phone app. Please first download the app from the correct store by vising the link below or search-
ing “Lockly” in the correct app store.
SECTION 4.3
27
4.4 Locking/Unlocking with Physical Key
Exterior View
To unlock your lock using the physical key (included), open the key cover on the handle by
turning the cover to reveal the keyhole.
Insert your key and turn clockwise or counter clockwise to lock or unlock the door.
SECTION 4.4
28
Once your Lockly
™
Smart Lock and Secure Link Wi-Fi Hub has been installed and configured
correctly, make sure you enable the Lockly
™
Google Home Action and Amazon Alexa Skill first
before you can configure your voice to perform voice commands.
You can ask your questions such as door status or request for your door to be locked or unlocked.
4.5 Locking and Unlocking with Voice Assistant
Control
SECTION 4.5
*Unlock requests will require additional voice security codes.
You may configure it in the settings page.
- Ok Google, unlock my Back Door.*
- Ok Google, is my Back Door locked？
- Ok Google, lock my Back Door.
- Ok Google, is my Back Door unlocked？
- Alexa, unlock my Front Door.*
- Alexa, is my Front Door locked？
- Hi Alexa, lock my Front Door.
- Alexa, is my Front Door unlocked？
29
4.6 Safe Mode - Overview
Lockly™ will enter Safe Mode when three (3) consecutive wrong Access Codes are entered within
5 minutes. When in Safe Mode, the lock status icon will start to flash.
To disable Safe Mode, you must unlock the door using the correct fingerprint or enter the correct
Access Code twice in a row. Activate the keypad by pressing and holding for 3 seconds.
Once the screen is activated, enter the correct Access Code carefully twice, pressing after
every time.
If you enter the wrong code, the keypad will then be disabled for 10 minutes.
You will see a “10” on the screen, notifying the number of minutes that the keypad is disabled for.
After 10 minutes, you may attempt to enter the correct Access Code to unlock the door. After the
second incorrect attempt to unlock the lock with the wrong Access Code, Lockly™ will disable the
keypad for 20 minutes, displaying a “20” on the screen. After the third wrong attempt to unlock
the door with the correct Access Code, the screen will be disabled for 30 minutes. (Example A and
Example B above).
Note: In order to conserve power, the countdown prompt will only be displayed for 3 seconds. You can
reactivate the screen by sliding your hand across the screen.
Countdown Prompt
(Displayed in Minutes)
Will start with 10 and
countdown until 0.
Example A Example B
SECTION 4.6
30 SECTION 4.6
4.6 Disabling Safe Mode
There are four (4) ways to disable Safe Mode.
Option 1 - Entering Correct Access Code
Activate the keypad by pressing and holding for 3seconds.
Enter the correct Access Code twice (2) when the keypad is available, pressing after
every time the Access Code is entered.
Option 2 - Lockly™ Bluetooth App
Use the app that is synced to your Lockly™ to disable Safe Mode by unlocking the door. If you
have not downloaded the app to use with your smart lock, you won’t be able to use this option
to disable Safe Mode.
While in Safe Mode, the keypad will not be lit up when you are using your
Physical Key.
Option 3 - Physical Key
There is a pair of keys included with your new lock. You may use the keys to manually unlock the
door. To learn how to use your physical keys, see Section 4.4.
To reactive the screen, use the Keypad Display Switch by toggling it OFF and ON.
Option 4 - Registered Fingerprint
Use any registered fingerprint to reactivate the keypad. The door will unlock and reactivate the
keypad once a registered fingerprint is used.
SECTION 5.1 31
The Offline Access Code (OAC) is a unique feature of our smart lock. It allows you to grant
access to guests remotely without guests needing to download the app.
To use the OAC feature, make sure you download the Lockly™ app for iOS or Android first, and
sync your smart lock to your mobile device. OAC can only be issued by the administrative
owner of the lock.
From there, you can then issue an Offline Access Code within the app.
Go to “Access” and choose “Add a New User, then select Offline Access Code (OAC)” and
follow on screen instructions to generate your Offline Access Code.
Understanding Offline Access Code (OAC)
OAC are issued to the guest by asking them to enter 7-12 digit number after a double - click on
the . Your Lockly randomly generates the Offline Access Code which can be shared to
your guests together with the instructions generated using the Lockly app.
5.1 Offline Access Code (OAC)
After a double-click on the , touchscreen
will display numbers on Fixed Digit mode, then
guest can enter the Offline Access Code.
32
SECTION 6.1
6.1 Important Notes
Auto Lock Feature
Your lock can be programmed to
auto-lock between 5-300 seconds after the door opening. You
can always manually lock by pressing the button anytime located on the bottom of the
keypad or by brushing your hand across the screen. You may also disable the auto lock feature in
your app.
9V Backup Access
When your Lockly™ is out of power, you can temporarily activate the keypad by using a 9V battery
against the bottom of the exterior side of the smart lock. Please see Section 2.6 for more info.
Physical Keys
Even though you have your fingerprints registered and Access Codes stored, it’s always best prac-
tice to carry your physical keys with you at all times in case for any reason your lock falls into Safe
Mode.
Initial Code
You may find an Initial Code Card with an Initial Code included in your package. It is very crucial
that you do not lose this card. Please store this card safely as you will need the default Initial Code
on that card to master reset your lock in case, for any reason, you have lost the phone paired to
Lockly™ and also forgot your Access Code.
Troubleshooting
Please visit http://lockly.com/help for troubleshooting and the most frequently asked questions
and
answers.
33SECTION 7.1
7.1 Cleaning
Making sure your Lockly™ is clean is best practice to ensure optimal product use. Follow the DOs and
DON’Ts below.
DON’TDO
• Rinse the touchscreen with warm
water prior to cleaning.
• Use the application of soap with a
damp, lukewarm cloth.
• Airdry or wipe dry with a soft microfi-
ber cloth to avoid scratches.
• Don’t use abrasives, high alkaline
cleaners, or gasoline to clean your lock.
• Don’t apply cleaning detergent
directly in sunlight or at high tempera-
tures.
• Don’t leave cleaning detergent on
the display keypad for long periods of
time - wash immediately.
• Don’t use scrapers, squeegees, or
razors.
34
SECTION 8.1
8.1 Safety Precautions
Read the following instructions for your own safety
Do not attempt to disassemble the smart lock by yourself. It can cause product damage,
void warranty, and cause injuries.
Do not use any inappropriate tools that can cause damages or malfunction to your lock.
Always make sure your door is securely closed and locked when you leave your house to
prevent unwanted entry.
Please keep your Access Codes safe. Restrict access to the back panel of your smart lock
and check your settings regularly to ensure Access Codes have not been changed with-
out your knowledge.
Always dispose of used batteries according to your local laws. DO NOT BURN.
Please read all instructions carefully. Remind all Lockly™ users of the safety precautions.
Unauthorized changes and modifications may void your product warranty. If
you have questions or any problems while using your Lockly™ Secure Smart
Lock, contact our customer service department at [email protected] or visit
http://lockly.com/help for technical assistance.
35
Certified
Warning：
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
FCC Radiation Exposure Statement
The Secure Link Wi-Fi Hub complies with FCC radiation exposure limits set forth for an uncontrolled
environment. It should be installed and operated with minimum distance 20cm between the
radiator & your body.
WARNING: This product contains DEHP and other chemicals known to the State of California
to cause cancer and birth defects, or other reproductive harm. For more information go to
www.P65Warnings.ca.gov
About Lockly™ Secure, Secure Plus and Secure Pro
About Lockly™ Secure, Secure Plus and Secure Pro are keyless smartlocks
equipped with the patented PIN Genie
TM
, which is a peep proof and hidden
camera proof algorithm software. Lockly™ makes your life easier and safer.
For digital versions and instructional videos, please visit the following link:
Lockly™ Smart Lock - Secure
Lockly™ Smart Lock - Secure Plus
Lockly™ Smart Lock - Secure Pro
U.S. Patent No. 9,665,706
Other Patents Pending With All Rights Reserved
http://lockly.com/help
