VE001
Model No.
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Installation Manual
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Tutorial Video
04
Step 1: Prepare the Door & Check Dimensions
06
Step 2: Install the Latch & Strike
09
Step 3: Install Exterior Assembly
10
Step 4: Install Interior Assembly
12
Step 5: Distinguish Left / Right Hand Door
14
Troubleshooting
02
Parts List
03
Installation Guide
13
How to Reset
Content
Installation Overview
Strike
Screws (H)
Strike (D)
Mechanical Key (A)
Battery
Cover (G)
Mounting
Plate (E)
Interior
Assembly (F)
Exterior
Assembly (B)
Latch (C)
Latch
Screws (I)
Mounting
Plate Screws (J)
Interior Assembly
Screws
(Pre-installed)
01
Parts List
A
Mechanical Keys x2 B Exterior Assembly x1 C Latch x1
D
Strike x1
E
Mounting Plate x1 F G Battery Cover x1 H Strike Screws x2
J
Mounting Plate
Screws x2
K L
Reset Tool x1 M Drive-In Collar
(Optional)
I
Latch Screws x2
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02
K
Interior Assembly
Screws (Spare) x2
Interior Assembly x1
(3 Screws Pre-installed)
Step 1: Prepare the Door & Check Dimensions
Installation Guide
2-1/8"
(54mm)
1"
25mm
The hole in the
door is 2-1/8"
(54mm).
The hole in the
door edge is 1"
(25mm).
1
The door
thickness is 1-3/8"
to 2" (35mm to
50mm).
3
The backset
is either
2-3/8" or
2-3/4" (60mm
or 70mm).
2
2-3/8" or 2-3/4"
(60mm or 70mm)
1-3/8" to 2"
(35mm to
50mm)
1"
(25mm)
4
NOTE: Make sure the door
frame is aligned with the
door.
There are no
obstructions
stuck in the
door frame.
03
Step 1: Prepare the Door & Check Dimensions
Installation Guide
Optional: Instructions for doors with 1-1/2'' (38mm) holes
1. Test whether you need to extend the Latch hole.
Temporarily install the Latch bolt.
Fit properly
Fit improperly
If the Latch bolt is stuck, you need to extend
the Latch hole.
Extend the Latch hole at least 13/64" (5mm) deep
by using a 1" (25.4mm) Drill Bit.
1"
25.4mm
At Least 13/64"
(5mm) Deep
1" Drill Bit for Wood
04
Step 1: Prepare the Door & Check Dimensions
Installation Guide
Chisel
Temporarily install the Latch bolt, rotate it with a
screwdriver to test if it extends and retracts
properly.
If the Latch bolt is stuck, remove the
Latch bolt and chisel out a small channel
at the top of the hole to give the Cam
room to rotate.
(Refer to the following image)
2. Test the extended Latch hole.
Cam
05
YES
Hold the Latch in front of the door hole,
flush the Latch against the door edge.
Is the slotted hole centred in the door hole?
NO
Rotate and pull the Latch as shown to extend the
Latch.
Slotted hole is NOT
centred.
No need to adjust.
1
Confirm the backset and adjust the Latch.
2-3/8"
(60mm)
2-3/4"
(70mm)
Pull
Step 2: Install the Latch & Strike
Installation Guide
06
Chiseled
2
Install the Latch.
Not Chiseled
Drive-In Collar
(M)
Latch Screws (I)
up
Step 2: Install the Latch & Strike
Installation Guide
07
Before installation, the Latch bolt should be
retracted completely (in the unlocked position).
Important:
Make sure the hole in door frame is
drilled a minimum of 1" (25mm) deep.
Important:
Strike Screws (H)
Strike (D)
3
Test if the Latch bolt extends and retracts properly by using a screwdriver.
4
Install Strike on the door frame.
Step 2: Install the Latch & Strike
Installation Guide
08
Unlocked
Locked
1
Mounting Plate Screws (J)
Keep parallel to
door edge.
2
Install the Mounting Plate with the
Mounting Plate Screws.
Do not overtighten screws.
Step 3: Install Exterior Assembly
Installation Guide
09
Route the cable below the Latch and
insert the Torque Blade horizontally
into the Latch slot, ensuring both the
blade and slot are level.
Do not insert the Mechanical Key into
the cylinder during the installation.
Horizontal
Latch
Slot
Torque
Blade
1
Disassemble the Battery Cover.
2
Insert the cable connector into the socket.
Push the connector in firmly until it is completely
attached.
Do not load batteries until lock is
completely installed.
Important:
Step 4: Install Interior Assembly
Installation Guide
10
Unlocked
Horizontal
Thumb Turn
Torque Blade
Step 4: Install Interior Assembly
Installation Guide
3
Keep the Thumb Turn in Vertical position
and Torque Blade in Horizontal position,
then install the Interior Assembly.
4
Attach Interior Assembly to the
Mounting Plate and tighten 3 screws.
11
Interior Assembly Screws
(Pre-installed)
NOTE:
Three screws are pre-installed on the Interior
Assembly for your convenience. The two (K)
in the accessory pack are spares.
Reset Button
Unlocked
Keep the door open and
unlocked, load 3 AA
batteries into the battery
compartment.
Note: Please use all new,
non-rechargeable Alkaline
batteries only.
1
Press and hold the
Reset Button on the
Interior Assembly by
using the Reset Tool.
2
Continue holding the Reset
Button while loading the last
battery until you hear a long
beep. The Latch bolt will
extend automatically and
memorize the door's opening
direction.
3
Important:
This step is required and crucial for the lock to operate properly.
Step 5: Distinguish Left / Right Hand Door
Installation Guide
12
How to Reset
1
Keep the door open and unlocked.
2
Remove one battery, press and
hold the Reset Button for 5 seconds
by using the Reset Tool.
3
Keep holding the Reset Button and
put the battery back, until you hear a
long sound of beep and the Latch
bolt extends out automatically.
Settings
Master Code
Auto Lock
Silent Mode
Wrong Entry Limit
Shutdown Time
Vacation Mode
Factory Default
12345678
Disabled
Disabled
10 times
3 mins
Disabled
Reset Button
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VE001
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13
Troubleshooting
The Latch bolt keeps going in and out.
Disassemble and reinstall the lock by following the installation tips.
1. Please don't insert the Mechanical Key into lock cylinder before or during installation.
2. Keep the Latch fully retracted and the Torque Blade horizontal.
3. Please make sure to route the cable below the Latch.
4. The Exterior and Interior Assembly should be installed parallel to the door edge.
5. Please reset the lock before programming.
I cannot remove my key unless it is in the locked position.
Uninstall the Interior and Exterior Assemblies. Before re-installation, please follow these guidelines:
1. Make sure the Latch bolt is in the retracted position.
2. Do not insert the Mechanical Key into lock cylinder before or during installation.
3. Make sure the Torque Blade is inserted horizontally.
Fail to reset.
1. The battery is low if the battery indicator light keeps flashing. Please replace with 4 new batteries.
(Alkaline batteries only)
2. Please refer to “How to Reset” section and perform a resetting again.
14
Unable to unlock / lock by Keypad.
1. Make sure you have entered the correct User Code.
2. Check the Strike to make sure it is properly aligned and clear so the Latch bolt can freely move in
the hole.
3. Check the cable for any damage that may have occurred during installation. Make sure the cable is
firmly connected.
4. The battery is low if the battery indicator light keeps flashing. Please replace with 4 new batteries
and make sure the batteries are properly installed (Alkaline batteries only).
The Latch bolt won’t be extended out completely after installation.
Please review if the Exterior Assembly is aligned with the door parallel. The Exterior Assembly should
not be at a crooked angle.
If you have any questions, please contact us at +1(855)400-3853.
Troubleshooting
15
Information & Safety Warnings
• Protect your User Codes and Master Code.
• Restrict access to your lock’s Interior Assembly and routinely check your settings to ensure they have
not been altered without your knowledge.
• Do not use an electric screwdriver during installation.
• This manufacturer advises that no lock can provide complete security by itself.
• This lock may be defeated by forcible or technical means, or evaded by entry
elsewhere on the property.
• No lock can substitute for caution, awareness of your environment, and common sense.
• Take care to ensure a long-lasting finish. Please use a soft and damp cloth to clean the lockset if you
need. Using lacquer thinner, caustic soaps, abrasive cleaners or polishes could damage the coating
and result in tarnishing.
• The lock is water-resistant. It can withstand water splashes; however, do not let water and liquids get
into the lock.
• Avoid exposure to direct sunlight. Long-term exposure to direct sunlight may damage the lock.
16
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+1(855)400-3853
