Warranty
Comments:
Model Number:
Date of Purchasing:
User's Name:
User's Phone:
User's Address:
Shop's Name:
Shop's Address:
FCC Statement
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one or more
of the following measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the equipment and receiver.
--Connect the equipment into an outlet on a circuit dierent
from that to which the receiver is connected.
--Consult the dealer or an experienced radio/TV technician
for help.
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions:
(1)This device may not cause harmful interference, and (2)
this device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to
operate the equipment.
Manufacturer: Dongguan Hele Electronics Co., Ltd.
Address: No. 325 Yuehui Rd. Daojiao Town Dongguan City
Guangdong Province China
Safety Precautions
This marking indicates that this product should
not be disposed with other household wastes
throughout the EU. To prevent possible harm to
the environment or human health from
uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of
material resources. To return your used device,
please use the return and collection systems or
contact the retailer where the product was
purchased. They can take this product for
environmental safe recycling.
Notice：
1. Please carefully read and retain this user manual before
using the product.
2. If the product is not used for an extended period (more than
2 weeks), please recharge it.
3. You must choose a charger produced by a legitimate
manufacturer and certified by the national safety authority.
4. If your phone cannot detect the Bluetooth earbuds, either
re-enter pairing mode or perform a factory reset on the
Bluetooth earbuds. If there is a phone program error, close
and reopen Bluetooth on the phone or restart the phone.
5. Do not disassemble or modify the battery, insert foreign
objects, expose it to high temperatures, or immerse it in water
or other liquids to prevent battery leakage, overheating,
ignition, or explosion. Battery replacement should only be
done by the manufacturer.
6. Do not drop, crush, or puncture the battery. Prevent
external pressure that may lead to internal short circuits and
overheating.
7. Do not dismantle or modify the earbuds for any reason, as
it may result in fire, electronic breakdown, or permanent
damage to the product.
8. Do not expose the product to extremely low or high
temperatures (below 0°C or above 45°C).
9. Do not the product indicator light near the eyes of children
or animals.
10. Do not use the product during thunderstorms, as it may
cause abnormal operation and increase the risk of electric
shock.
11. Do not use oil or other volatile liquids to clean the product.
12. please do not use this device for long periods
of time and at high volume, as there is a risk of
hearing damage。
Your QCY product purchase is covered by a one-year limited
manufacturer warranty from the date of delivery. Please
ensure you retain your purchase receipt. If any defects occur
due to quality issues within the warranty period, kindly bring
both the warranty card and the purchase receipt to the
authorized dealer for complimentary replacement services.
The manufacturer's warranty is void under the following
circumstances but not limited to:
• Improper or inadequate maintenance or modification.
• Accident, misuse, abuse, contamination, or other external
causes.
• The use of unspecified adapter and accessories.
• Malfunctions or damages resulting from natural disasters,
earthquakes, lightning, abnormal voltage, or environmental
factors.
• Damages that occur as a result of one's failure to follow the
instructions.
Above pictures are for reference only yet actual items may
vary.
Charging case Type-C cable
LED
LED
LED
How to Connect
Type-C port
Touch panel
Touch panel
Touch panel
Pogo pins
Pogo pins
First-time connection:
Remove the film
Please download QCY APP to get more
convenient use experience before use.
1. Pick up both earbuds, remove the isolation films and
push them back in case to activate.
2. Pick them up again.
3. On phone search QCY Crossky C30 and tap to connect.
QCY Crossky C30
Ear Clip Bluetooth Earbuds
How to Wear
Charging: LED blinks white
Top-up: LED glows solid white
LED on Case
LEDs will glow solid red when earbuds are being charged and
turn o once topped up.
LEDs on Earbuds
Sound hole
Sound hole
Sound hole
Front Back
5
×
5
×
QCY Crossky C30 QCY Crossky C30
Sound hole
Sound hole
Overview
Factory Reset
Multi-Point Connection
Functions
Device A Device B
(Try the following steps if the earbuds can't get connected)
Disconnect the earbuds from your device. Pick them up then touch
both the panels 5 times within 30s(LED will blink white 5 times).
* Refer to How to Connect after you reset them to factory.
1. Power on earbuds and they will auto turn connectable to
device. On DeviceA, search QCY Crossky C30 and tap to
connect. Turn o DeviceA's Bluetooth and they will be
connectable again.
2. On DeviceB, search QCY Crossky C30 and tap to connect.
3. On DeviceA, tap QCY Crossky C30 to connect. Now they
are connected to both of the two devices.
1. Put on the earbud your auricle, push it down like the
above picture and adjust to fit yourself.
2. Adjust its angle and make the sound hole towards your
earhole.
3. Improper wear might bring bad call and playing experiences.
(Other functions like skip track backward/gaming mode/
spacial sound can be set in QCY APP.)
Power-on: Open lid and pick up earbuds.
Or you can keep touching panels for 1.5s
(earbuds are picked up).
Power-o: Push back earbuds.
Answer/end call: Double touch either panel.
Ignore call: Keep touching either panel for 1.5s.
Pause/resume: Double touch either panel.
Skip track forward: Triple touch right panel.
Voice assistant: Triple touch left panel.
L R
L R
L R
R
L
L
L
R
Wireless frequency: 2.402～2.480GHz
RF power of transmission: <4dBi
