User Manual True Wireless Earbuds

Choose Eartips
Please try middle eartips first as they fit most people.

Above pictures are for reference only and practical items may vary.
Open lid and pick up earbuds to power them on. On phone, search for QCY-T13 and tap to connect. Power on earbuds and they will auto reconnect to the last phone in connectivity records, if any.

One Press to Turn Connectable
Push earbuds into case, open lid and keep pressing button on case for 10s or until LED blinks red and blue 3 times to reset and power on earbuds.

LED for Battery Level (Press the Button)
Battery level >90%: green
Battery level between 90% and 50%: blue
Battery level <50%: red

LED on Case
LED will turn solid red when case is charging and turn solid green once it is topped up.

Power-on: keep touching panel for 1.5s
Power-off: Push earbuds into case and close lid( HALL SWITCH) "Answet/end call: double touch panel
Ignore call: keep touching panel for 1.5s
Skip track backward: triple touch left panel
Skip track forward: triple touch right panel
Voice assistant: touch left/right panel 4 times
Playback /pause: double touch left/right panel to play/pause
Gaming mode: keep touching right panel for 3s
Mode switch: keep touching left panel for 3s to switch among ANC, normal and transparent modes.
Note: please do not use earbuds for a long time as may damage your hearing.
Why can I only listen to one?
What can I do if the mobile phone prompts that it cannot be connected?
How to listen to music/call without sound?
Why is there a delay in the video/game?
Why is it stuck/interrupted?
Case Charge Capacity: 380mAh / Input: 5v 400mA
Full Charge Time: 2 hours / Charging port: Type-C
Quick Charge: No / Wireless Charging: No
Single Use Playtime: Up to 6 hours (ANC off), 5 hours (ANC on)
Playtime with Charge Case: Up to 24 hours (ANC off), 27 hours (ANC on)
App Support: Yes (Android only)
Bluetooth Range: 10m advertised / Bluetooth: Bluetooth® 5.1
Bluetooth Protocols: HSP/ HFP/ A2DP/ AVRCP tifications
Driver: 10mm Dynamic Drivers / Chipset: REALTEK
Mic: 4 / ANC: Yes, up to 40dB / Volume Control: Yes
Codecs: SBC
Earbud Weight: 4.87g / Earbud Dimensions: 30mm stem length
Gross Case & Buds Weight: 41.21g
Case Dimensions: 57mm (width) x 53mm (height) x 19mm (depth)
Product name: HT03
Certified model: BH21HT03A
Pairing name: QCY-HT03
Bluetooth version: 5.1
Available system: iOS/ Android
Operation range: 10m
Talk time: approx. 3.5hr
Music time: Shr/6hr(ANC ON/OFF)
Bluetooth profiles: HFP/HSP/A2DP/AVRCP.
Battery capacity(case): 380mAh
Top-ups by case: 3(for both earbuds)
Charging port: Type-C
Warranty Period
12 months after you purchase this item (or you may inquire your local shopper for more details)
Free Service:
Supposing any defects caused by quality issues occur within the warranty period. please take this warranty card and purchase receipts to your distributor for free exchange service.

Free exchange service will not be accessed under following circumstances
This equipment has been tested and found to comply with the imits for a Class B digital device. pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation
This equipment generates uses and can radiate radio frequency energy and. if not installed and used in accordance with the instructions. may cause harmful interference to radio communications
However. there is no guarantee that interference will not occur ina particular installation. If this equipment does cause harmful interference to radio or television reception. which can be determined by turning the equipment off and on. the user is encouraged to try to correct the interference by one or more of the following measures
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Additionally, the document applies to other QCY models: QCY-HT03