Note: Discrepancies may exist between the product and the manual due to firmware and hardware
updates. Please refer to the actual product for accurate usage.
APP
soundcore
Apple and the Apple logo are trademarks of
Apple Inc.
Google Play and the Google Play
logo are
trademarks of Google Inc.
Download the soundcore app to switch ambient sound modes, adjust EQ settings, update firmware, and
explore more.
If your headphones cannot connect with the soundcore app, re-install the app or update it to the latest
version in your mobile app store.
WEARING
R
L
Wear the headphones with the "L" logo on your le ear and "R" logo on your right ear. Adjust the length of
the headband for a comfortable fit.
CHARGING
5 Mins = 4 Hrs
2 Hrs
Fully dry o the headphones and USB-C charging port before charging.
Do not turn on your headphones while charging.
Use a certified USB-C charging cable and charger to prevent any damage.
POWERING ON & PAIRING
1
2
2s
soundcore Q20i
PAIRING
ON
CONNECTED
×3
3s
Press and hold the multi-function button for 2 seconds to power on. The headphones will automatically
enter Bluetooth pairing mode when connecting for the first time.
Select soundcore Q20i * on your device's Bluetooth list when connecting for the first time.
The device name may vary depending on the region.
MANUAL PAIRING
1
2
soundcore Q20i
PAIRING
CONNECTED
3s
5s
To manually enter Bluetooth pairing mode, power o the headphones and press the multi-function button
for 5 seconds.
DUAL CONNECTIONS
1
2
×2
soundcore Q20i
PAIRING
CONNECTED
3s
To connect the headphones with two devices at the same time, ensure they are connected to only one
device.
Then, press the multi-function button twice to pair with the second device.
You can also enable Dual Connections via the soundcore app.In the soundcore app, go to Dual
Connections > Enable Dual Connections > Connect New Device.
Dual Connections is enabled by default.
BUTTON CONTROLS
2s
Voice Assistant
2s
×1
2s
×1
ON / OFF
×1
×2
ANC (Default)
BassUp ON / OFF
Transparency
(Normal)
2s
×1
2s
×1
×1: Press once
×2: Press twice
2s: Press and hold for 2 seconds
Switch ambient sound modes Press once
BassUp on / o Press twice
Power on / o Press and hold for 2 seconds
Play / Pause Press once
Next track Press and hold for 2 seconds
Previous track Press and hold for 2 seconds
Volume up Press once
Volume down Press once
Answer / End a call Press once
Reject a call Press and hold for 2 seconds
Activate Voice Assistant Press and hold for 2 seconds
AMBIENT SOUND
×1
ANC (Default)
Transparency
(Normal)
Active Noise Cancellation (ANC): Reduce unwanted background noise.
Transparency: Stay aware of your surroundings while listening to music.
WIRED LISTENING
3.5mm
Play audio on an external device by plugging in a 3.5mm AUX cable. Wired listening will automatically turn
o Bluetooth mode.
When using an AUX cable, the ANC function will be disabled.
RESET
×3
5s
You might need to reset your headphones if you experience connectivity or function issues.
Delete the pairing history from your Bluetooth device first.
Press and hold the volume up and multi-function button simultaneously for 5 seconds until the LED slowly
flashes red three times.
LED LIGHT GUIDE
PAIRING
CONNECTED
×3
×3
ON
OFF
<10%
3s
Flashing white rapidly
Flashing red slowly
Solid red
Flashing blue rapidly
Solid blue
Light o
FIRMWARE UPDATE
1
2
You will be informed once the new version of firmware is detected when you connect the headphones
with the app. Ensure the headphones are powered on and connected to a device until the firmware
update is complete. During the update, avoid any usage and ensure stable access to the internet.
SPECS
Specifications are subject to change without notice.
Input 5 V 0.75 A
Rated output power 3.4 mW
Battery capacity 800 mAh
Charging time 2 hours
Playtime (with ANC o) Up to 60 hours
Playtime (with ANC on) Up to 40 hours
Driver size 40 mm
Frequency response 20 Hz - 40 kHz
Impedance 16 Ω
Bluetooth version 5.3
Bluetooth range 15 m / 49.2
Regulations and Compliance Information
Hereby, Anker Innovations Limited declares that this device is in compliance with The Product Security
and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products)
Regulations 2023. For the Statement of Compliance, visit the website: https://uk.soundcore.com/pages/
psti-related.
Note: The 'x' of SN Code: xxxxxxxxxxxxxxxx is a variable, see below table.
Variable 'x'
Range of
variable
Content
Seventh
0-9 or A-F
Denotes the hardware version which is not eected on the
safety compliance.
Eighth 8,9,A,B,C...
Denotes the year, 8 means 2018, 9 means 2019, A means
2020, B means 2021, C means 2022, and so on.
Ninth and tenth 01,02,03..
Denotes weeks, 01 means the first week in this year, 02
means the secondary week in this year, and so on.
Eleventh 1-7
Denotes date, 1 means Monday, 2 means Tuesday..., 7
means Sunday and so on.
The last five 00001-99999 Denotes serial No.
1. Power consumption in standby mode: ≤0.5W
2. Powermanagement: ≤20min
3. Information of applicable adapter:
Brand: ANKER
Manufacturer: Anker Innovations Limited
Model: A2337
Input: 100-240Vac, 1A, 50-60Hz
Output: 5V 3A / 9V 3A / 12V 2.5A / 15V 2A / 20V 1.5A (30W Max)
Default Open Port: Classic Bluetooth
Port Description: Aer the device is powered on, Classic Bluetooth visibility (or pairing mode) is
automatically enabled, providing Bluetooth pairing (or control) services. The Bluetooth service is disabled
when the device is powered o.
