BG-LVPTZ-10XHSP / BG-LVPTZ-12XHSP
BG-LVPTZ-20XHSP / BG-LVPTZ-30XHSP
HD Color Video Camera
User Manual
1
Warnings
Electrical Safety
Installation and operation must conform with local electric safety standards.
Use care when moving
Avoid stress, vibration and moisture in transportation, storage and installation.
Polarity of power supply
The power supply of the product is ±12V, the max electrical current is 2A. Polarity of the power supply drawing.
Use Caution During Installation
Never move the camera by seizing the camera head. Never rotate the camera head by hand as mechanical
damage may occur. Damage due to mishandling will void your warranty.
This unit must be installed on a smooth and level surface. Unit will not display level image if installed in a
non-level position.
Ensure the base is solidly secured to the mounting surface.
Avoid using corrosive or abrasive materials to clean the camera as these may damage the finish.
Ensure that the camera is free of obstacles throughout its range of rotation.
Never power on before installation is completed.
Do not disassemble or open the housing. This will void your warranty!
To prevent the risk of electric shock, do not open the case. Installation and maintenance should only be carried
out by qualified technicians. There are no serviceable parts inside the camera. BZB Gear is not responsible
for any damage due to unauthorized disassembly.
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Content
1. Quick Installation ............................................................................................................................................... 4
1.1 Camera Overview ..................................................................................................................................... 4
1.2 Power on initial configuration ................................................................................................................... 4
1.3 Video Output ............................................................................................................................................ 4
2. Product overview ............................................................................................................................................... 7
2.1 Product Introduction ................................................................................................................................ 7
2.1.1 Dimensions ............................................................................................................................. 7
2.1.2 Accessories .................................................................................................................................... 7
2.2 Main Features .......................................................................................................................................... 8
2.2.1 Camera Performance ..................................................................................................................... 8
2.2.2 Network performance .................................................................................................................... 8
2.3 Technical Specification .............................................................................................................................. 9
2.4 Connections Overview ............................................................................................................................ 10
2.4.1 External Connections ................................................................................................................... 10
2.4.2 Bottom Dial Switch....................................................................................................................... 10
2.4.3 RS-232 Interface ............................................................................................................................11
3. Operating Instructions...................................................................................................................................... 13
3.1 Video Output .......................................................................................................................................... 13
3.1.1 Power-On Initial Configuration ..................................................................................................... 13
3.1.2 Video Output ............................................................................................................................... 13
3.2 Remote Control ...................................................................................................................................... 14
3.2.1 Key Description ........................................................................................................................................... 14
3.2.2 Remote Control Operation ........................................................................................................... 15
3.3 MENU SETTINGS ..................................................................................................................................... 16
3.3.1 Main Menu .................................................................................................................................. 16
3.3.2 System Setting ............................................................................................................................. 17
3.3.3 Camera Setting ............................................................................................................................ 17
3.3.4 P/T/Z ............................................................................................................................................ 20
3.3.5 Video Format ............................................................................................................................... 20
3.3.6 Version......................................................................................................................................... 21
3.3.7 Restore Defaults ........................................................................................................................... 21
4. Network Connection ................................................................................................................................ 22
4.1 Connection Mode ........................................................................................................................... 22
4.2 Web Browser Login ................................................................................................................................. 23
4.2.1 Web client ................................................................................................................................... 23
2)Download/Manage Plug in ................................................................................................................ 23
4.2.2 Preview ........................................................................................................................................ 24
4.2.3 Configuration ............................................................................................................................... 24
4.2.4 Audio Configuration ..................................................................................................................... 24
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4.2.5 Video configuration...................................................................................................................... 24
4.2.6 Network configuration ................................................................................................................. 25
4.2.7 System configuration ................................................................................................................... 26
4.2.8 Logout ......................................................................................................................................... 27
4.2.9 Wireless network ......................................................................................................................... 27
5. Serial Communication Control .......................................................................................................................... 27
5.1 VISCA protocol list .................................................................................................................................. 28
5.1.1 Camera return command ............................................................................................................. 28
5.1.2 Camera control command ............................................................................................................ 28
5.1.3,Inquiry command ......................................................................................................................... 31
5.2,Pelco-D protocol command list ............................................................................................................... 32
5.3 Pelco-P protocol command list................................................................................................................ 33
6. Camera Maintenance and Troubleshooting ...................................................................................................... 34
6.1 Camera Maintenance ............................................................................................................................. 34
6.2 Troubleshooting ..................................................................................................................................... 34
7. Warranty .......................................................................................................................................................... 35
8. Mission Statement ........................................................................................................................................... 35
9. Copyright Notice .............................................................................................................................................. 35
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1. Quick Installation
1.1 Camera Overview
Figure 1.1 Interface
1. Camera Lens
2. Camera Base
3. Remote Controller Receiver Light
4. Bottom Dial Switch
5. Tripod Screw Hole
6. RS232 Control Interface (input)
7. RS232 Control Interface (output)
8. RS485 Input (left +, right-)
9. Audio Input Interface
10. 3G-SDI interface
11. HDMI Interface
12. 10/100M Network Interface
13. DC12V Input Power Supply Socket
1.2 Power on initial configuration
1) Power on: Connect DC12V power supply adapter with power supply socket.
2) Initial configuration: Power on with power indicator light on and remote control receiver light blinking, camera head moves from
bottom left to the bottom, and then goes to the HOME position (intermediate position of both horizontal and vertical), while the
camera module stretches. When remote control receiver light stops blinking, the self-checking is finished
Note: If you set preset 0, when Power on self-test is completed, the camera automatically moves to the preset 0 position.
1.3 Video Output
This model has video outputs from LAN, HDMI and 3G-SDI.
1) Video Output from LAN
a. Network Cable Connection Port: No.12 in Figure1.1
b. Webpage Login: Open your browser and enter 192.168.5.163 in the address bar (factory default); press Enter to reach the login
page; click on “player is not installed, please download and install!" and follow the steps to install the plugin. When complete
enter the username admin and password admin (factory default) and press Enter to reach the preview page. From here users
can carry out PTZ control, system configuration and other operations.
5
2) HDMI Video Output
a. HDMI Video Cable Connection: refer to No.11 in Figure1.1.
b. Connect the camera and the monitor via HDMI video cable; video output is available after camera self-test.
3) 3G-SDI Video Output
a. 3G-SDI video cable connection: refer to No.10 in Figure1.1
b. Connect the camera and the monitor via 3G-SDI video cable; video output is available after camera self-test.
1.4 Bracket mount
Note: Bracket can be wall or ceiling mounted. Ensure bracket is securely fastened to a solid surface such as wood or concrete. Do
not fasten to drywall or bracket may come loose and damage or destroy the camera.
1) Wall mount guide
6
2. Ceiling mount guide
7
2. Product overview
2.1 Product Introduction
2.1.1 Dimensions
Figure 2.2 Camera Dimensions
2.1.2 Accessories
When you unpack, check that all the supplied accessories are included:
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Configuration
Accessories
Standard
Power adapter 1piece
RS232 cable 1 piece
User manual 1
Double-side glue shim 4pcs
Warranty card 1 piece
Optional
IR Remote controller 1 piece
Wireless controller 1 piece
Wall mounting bracket
Upside-down mounting bracket(optional)
Cascade cable
2.2 Main Features
2.2.1 Camera Performance
This camera offers superior performance and rich interfaces. The features include advanced ISP processing algorithms to provide
vivid images with a strong sense of depth, high resolution and accurate color rendition. It supports H.265/H.264 encoding which
makes motion video fluent and clear even with less than ideal bandwidth conditions.
1.Superb High-definition Image: It employs a 1/2.8 inch high quality CMOS sensor. Resolution is up to 1920x1080 with frame rate up
to 60 fps.
2.Variable Optical Zoom Lens: It has 10X/12X/20X/30X optical zoom lens for options.
3. Auto Focus Technology: Auto focus algorithm makes allows for fast, accurate, and stable auto-focusing.
4. Low Noise and High SNR: Low Noise CMOS effectively ensures high SNR of camera video.
Advanced 2D/3D noise reduction technology is also used to further reduce the noise, while ensuring image sharpness.
5.Quiet PTZ: By adopting a high accuracy step driving motor mechanism, it works extremely quietly while moving smoothly and
quickly to the designated position.
6.Multi-Format Video Outputs: Supports HDMI, 3G-SDI, USB, wired LAN, and wireless LAN interfaces. 3G-SDI provides a 1080p60
signal up to 100m.
7.Multiple Remote Controls: Included IR and optional 2.4G wireless remote controls. The 2.4G wireless remote controller will not be
affected by angle, distance or IR interference. Supports transparent transmission function.
8.Low-power Sleep Function: Supports low-power sleep/wake up, consumption is lower than 500mW under sleep mode
9.Support Multiple Control Protocol: Supports VISCA, PELCO-D, and PELCO-P protocols which can be automatically recognized.
Supports VISCA control protocol through IP port.
10.RS-232 Cascade Function: supports RS-232 cascade function which is convenient for installing.
11.255 Presets Positions: Up to 255 presets (10 presets by remoter).
2.2.2 Network performance
1. Audio Input Interface: Supports 16000, 32000, 44100, 48000 sampling frequency and AAC, MP3, PCM audio coding.
2. Multiple Audio/Video Compression: Support H.264/H.265 video compression; AAC, MP3 and PCM audio compression; Support
compression of resolution up to 1920x1080 with frame rates up to 60 fps and 2 channel 1920x1080p with 30 fps compression.
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3. Multiple network protocol: Supports NDI, ONVIF, RTSP, and RTMP protocols as well as RTMP push mode making it easy to link
streaming media servers. (Wowza, FMS)
4. 5G WIFI function: If the product contains the 5G module, you can connect and transmit via WiFi.
2.3 Technical Specification
Model
10X
12X
20X
30X
Camera Parameter
Sensor
1/2.8 inch high quality HD CMOS sensor
Effective Pixels
16: 9 2.07 megapixel
Video Format
HDMI/SDI video format
1080P60/50/30/25/59.94/29.97;1080I60/50/59.94;720P60/50/30/25/59.94/29.97
Optical Zoom
10X
f＝4.7～47mm
12X
f＝3.9～46.8mm
20X
f＝5.5～110mm
30X
f＝4.3～129mm
View Angle
6.43°（tele）
64.2°（wide）
6.3°（tele）
72.5°（wide）
3.3°（tele）
54.7°（wide）
2.34°（tele）
65.1°（wide）
AV
F1.6 – F3.0
F1.8 – F2.4
F1.6 – F3.5
F1.6– F4.7
Digital Zoom
10X/12X/20X/30X
Minimum Illumination
0.5Lux (F1.8, AGC ON)
DNR
2D & 3D DNR
White Balance
Auto / Manual/ One Push/ 3000K/ 4000K/5000K/6500K
Focus
Auto/Manual
Aperture
Auto/Manual
Electronic Shutter
Auto/Manual
BLC
ON/OFF
WDR
OFF/ Dynamic level adjustment
Video adjustment
Brightness, Color, Saturation, Contrast, Sharpness, B/W mode, Gamma curve
SNR
>55dB
Input/Output Interface
Video Interfaces
BG-LVPTZ-10XHSP / BG-LVPTZ-12XHSP / BG-LVPTZ-20XHSP / BG-LVPTZ-30XHSP: HDMI, 3G-SDI, LAN.
Image code stream
Double streams outputs simultaneously
Video Compression
format
H.264, H.265
Control Signal Interface
RS-232 Ring through RS232 output, RS-485
Control Protocol
VISCA/Pelco-D/Pelco-P; Baud Rate: 115200/9600/4800/2400bps
Audio input Interface
Double track 3.5mm linear input;
Audio Compression
Format
AAC/MP3/PMC Audio compression
HD IP Interface
100M IP port(100BASE-TX); 5G WiFi (optional), support NDI & IP Visca control protocol
Network Protocol
NDI, RTSP/RTMP, ONVIF
Power Interface
HEC3800 outlet (DC12V)
PTZ Parameter
Pan Rotation
±170°
Tilt Rotation
-30°～+90°
Pan Control Speed
0.1 -180°/sec
Tilt Control Speed
0.1-80°/sec
Preset Speed
Pan: 60°/sec, Tilt: 30°/sec
Preset Number
255 presets (10 presets by remote controller)
Other Parameters
Supply Adapter
AC110V-AC220V to DC12V/2A
Input Voltage
DC12V±10%
Input Current
1A(Max)
10
Consumption
12W (Max)
Store Temperature
-10℃ to +60℃
Store Humidity
20% - 95%
Working Temperature
-10℃ to +50℃
Working Humidity
20%--80%
Dimension
150mmX150mmX167.5mm
Weight
1.4KG
Working Environment
Indoor
Remote Operation (IP)
Remote Upgrade, Reboot and Reset
Accessory
Power Supply, RS232 Control Cable, Remoter, Manual, Warranty card
Optional Accessory
Bracket
2.4 Connections Overview
2.4.1 External Connections
1) External interface: RS232 Input /Output, RS485 Input, Audio Input,3G-SDI Output, HDMI Output, LAN, DC12V Power
Interface.
Figure 2.3 external interface diagram
2.4.2 Bottom Dial Switch
Bottom Dial Switch diagram shown in Figure 2.6 and 2.7:
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Figure 2.6 Bottom Dial Switch Diagram Figure 2.7 Bottom Dial Switch diagram
Two DIP switches are set to ON or OFF to select different modes of operation as shown in Table 2.2
Table 2.2 Dial Switch setting
2.4.3 RS-232 Interface
1) RS-232C interface specification as shown below
Computer or keyboard and camera connection method
Camera
WindowsDB-9
1.DTR
1.DCD
2.DSR
2.RXD
3.TXD
3.TXD
4.GND
4.DTR
5.RXD
5.GND
6.GND
6.DSR
7.IR OUT
7.RTS
8.NC
8.CTS
9.RI
2) RS-232 Mini-DIN 8-pin Port Definition
No.
SW1
SW2
Explanation
1
OFF
ON
Working mode
2
ON
OFF
Updating mode
NO.
Port
Definition
1
DTR
Data Terminal Ready
2
DSR
Data Set Ready
3
TXD
Transmit Data
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3) RS232 (DB9) Port Definition
2) VISCA networking as shown below:
Camera cascade connection method
Camera 1
Camera 2
1.DTR
1.DTR
2.DSR
2.DSR
3.TXD
3.TXD
4.GND
4.GND
5.RXD
5.RXD
6.GND
6.GND
7.IR OUT
7.OPEN
8. NC
8.OPEN
Note: Has RS232 input and output interface allowing for cascading inputs.
4
GND
System Ground
5
RXD
Receive Data
6
GND
System Ground
7
IR OUT
IR Commander Signal
8
NC
No Connection
NO.
Port
Definition
1
DCD
Data Carrier Detect
2
RXD
Receive Data
3
TXD
Transmit Data
4
DTR
Data Terminal Ready
5
GND
System Ground
6
DSR
Data Set Ready
7
RTS
Request to Send
8
CTS
Clear to Send
9
RI
Ring Indicator
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3. Operating Instructions
3.1 Video Output
3.1.1 Power-On Initial Configuration
After connecting the power, the camera will initiate self-test mode. The IR indicator light will start flashing. When the camera returns
to the HOME position (middle position for P/T) and lens finishes zoom in/out, the self-testing is finished. The IR led will stop flashing.
If the preset 0 is set, the camera will rotate to the (0) preset position after initial configuration.
3.1.2 Video Output
Connect the video output cable; this may vary based on camera model and application.
Figure 1.4.1 is for your reference (output interface introduction for each product)
1) Network Output: Connect this product and your computer via network cable. Open the browser and enter the camera IP
address (factory default 192.168.5.163) in the address bar. On the login page enter username and password - factory default
is “admin” for both. Once logged in you will be prompted to download and/or enable manage the plugin, click allow and
video will be displayed.
(Note: If you forget your username, password, IP address, you can manually restore the default by the remote controller key
combination * #)
2) 3G-SDI output or DVI (HDMI) output: Connect the monitor with the corresponding video output interface and the image will
be displayed after initial power-on.
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3.2 Remote Control
3.2.1 Key Description
1. Power/Standby Key
Press and hold for 3 seconds to place the camera into standby mode. Press and hold for 3 seconds a
second time and the camera will self-test again and return to the HOME position. Note: Camera will
default to preset 0 if no command is sent within 12 seconds of power on.
2. Camera Select
Select the ID of the camera you wish to control.
3. Number Key
Set or run preset 0-9.
4.* # Key
Used for command modifiers – See tables in sections 11 and 12 below.
5. Focus Control Key
Auto: Activate auto focus mode.
Manual: Activate manual focus mode.
+/-: Adjust focus in manual focus mode.
6. Zoom Control Key
Zoom＋: Zoom In
Zoom－: Zoom Out
7. Set or Clear Preset key:
Set Preset: Press and hold while selecting desired number key to record a preset.
Clear Preset key: Press and hold while selecting desired number key to clear a preset.
8. Pan/Tilt Control Key
Tilt camera up
Tilt camera down
Pan camera left
Pan camera right
HOME: Return to the middle position/ confirm on-screen menu selection.
9. BLC ON/OFF
Turn on or off remote control button backlighting.
10. MENU
Enter or exit on-screen menu/previous menu.
11. Camera IR Remote Control Address Setting
【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【*】+【＃】+【F4】:Camera Address No. 4
12. Key Combination Functions
1) 【#】+【#】+【#】: Clear all camera presets
2) 【*】+【#】+【6】:Restore factory defaults
3) 【*】+【#】+【9】: Flip image
4) 【*】+【#】+【3】: Menu set to Chinese
5) 【*】+【#】+Manual: Restore default IP address and login
6) 【*】+【#】+【4】:Menu set to English
7)【#】+【#】+【1】: Switch the video format to 1080P50
8) 【#】+【#】+【0】:Switch the video format to 1080P60
9)【#】+【#】+【3】: Switch the video format to 1080I50
10)【#】+【#】+【2】:Switch the video format to 1080I60
11)【#】+【#】+【5】: Switch the video format to 720P50
12)【#】+【#】+【4】:Switch the video format to 720P60
13)【#】+【#】+【7】: Switch the video format to 1080P25
14)【#】+【#】+【6】:Switch the video format to 1080P30
15)【#】+【#】+【9】:Switch the video format to 720P25
16)【#】+【#】+【8】:Switch the video format to 720P30
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3.2.2 Remote Control Operation
Following initialization, the camera can receive and execute the IR commands. The indicator will flash when the camera receives a
command. Users can control the pan/tilt/zoom, settings, and run preset positions via the IR remote controller.
Key Instruction:
1. In this instruction, “press the key” means a click rather than a long-press, and a special note will be given if a long-press for
more than one second is required.
2. When a key-combination is required, do it in sequence. For example, “【 *】+【#】+【F1】” means press “【*】” first, then press
“【#】” and last press “【F1】”.
1) Camera Selection
Select the camera address to control.
2) Pan/Tilt Control
Up: press Down: press
Left: press Right: press
Back to middle position: press “【HOME】”
Press and hold the up/down/left/right key, the pan/tilt will keep
running, from slow to fast, until it runs to the endpoint; the
pan/tilt running stops as soon as the key is released.
3) Zoom Control
ZOOM IN: press “ZOOM “ key
ZOOM OUT: press “ZOOM ” key
Press and hold the key, the camera will keep zooming in or
zooming out and stop as soon as the key is released.
4) Focus Control
Focus (near): Press “【focus+】” key (Valid only in manual focus
mode)
Focus (far): Press “【focus-】”key (Valid only in manual focus
mode)
Auto Focus: Support
Manual Focus: Support
Press and hold the key, the action of focus will keep continue and
stops as soon as the key is released.
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5) BLC Setting
BLC ON / OFF: support
6) Presets - Setting, Running, Clearing
1. Preset setting: to set a preset position, the users should press
the “【SET PRESET】” key first and then press the number key 0-9
to record a preset.
Note: 10 preset positions in total are available by remote
controller.
2. Preset Running: Press a number key 0-9 to run a preset.
3. Preset Clearing: To clear a preset position, the user can press
the “【CLEAR PRESET】” key first and then press the number key
0-9 to clear the preset.
Note: press the “【#】” key three times to erase all presets.
7) Camera Remote Controller Address Setting
【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【*】+【＃】+【F4】:Camera Address No. 4
3.3 MENU SETTINGS
3.3.1 Main Menu
In normal working mode, press 【MENU】key to display the menu and use the arrow keys to navigate the options.
MENU
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Language English
(Setup)
(Camera)
(P/T/Z)
(Video Format)
(Version)
(Restore Default)
[ ↑↓]Select [← → ]Change
Value
[Menu]Back [Home]OK
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LANGUAGE: Language setting, Chinese / English
SETUP: System setting
CAMERA OPTION: Camera setting
PTZ OPTION: Pan tilt setting
VERSON: camera version setting
Restore Default: Reset setting
[↑↓] Select: for selecting menu
[← →] Change Value: for modify parameters
[MENU] Back: Press [MENU] to return
[Home] OK: Press [Home] to confirm
3.3.2 System Setting
Move the pointer to the (Setup) in the Main Menu, click the【HOME】key and enter the (System Setting) as shown below.
PROTOCOL: VISCA/Pelco-P/Pelco-D/Auto
Visca ADDR: VISCA=1~7 Pelco-P=1~255 Pelco-D = 1~255
Baud rate: 2400/4800/9600/115200
Visca Address Fix: On/Off
3.3.3 Camera Setting
Highlight (CAMERA) in the Main Menu, click the【HOME】key to enter camera settings.
EXPOSURE: Enter Exposure setting
COLOR: Enter color setting
CAMERA
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
(Exposure)
(Color)
(Image)
(Focus)
(Noise Reduction)
[↑↓]Select [← →]Change
Value
SETUP
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Protocol Auto
Visca Address 1
Visca Address Fix OFF
PELCO-P Address 1
PELCO-D Address 0
Baudrate 9600
[↑↓]Select [← →]Change
Value
[Menu]Back
[↑↓]选择 [← →]修改
[菜单]返回
18
Image: Enter into image setting
Focus: Enter into focus setting
Noise Reduction: Enter noise reduction
1) EXPOSURE SETTING
Highlight (EXPOSURE) in the Main Menu, click the【HOME】key to enter exposure settings.
Mode: Auto, Manual, Shutter priority, Iris priority and Brightness priority.
EV: On/Off (only available in auto mode)
Compensation Level: -7~7 (only available in auto mode when EV is ON)
BLC: ON/OFF for options (only available in auto mode)
Anti-Flicker: OFF/50Hz/60Hz for options (only available in Auto/Iris priority/Brightness priority modes)
Gain Limit: 0~15 (only available in Auto/ Iris priority /Brightness priority mode)
WDR: Off,1~8
Shutter Priority: 1/25,1/30,1/50,1/60,1/90,1/100,1/120,1/180,1/250,1/350,1/500,1/1000,1/2000,1/3000,1/4000,1/6000,1/10000
(only available in Manual and Shutter priority mode)
IRIS Priority: OFF,F11.0,F9.6,F8.0,F6.8,F5.6,F4.8,F4.0,F3.4,F2.8,F2.4,F2.0,F1.8 (only available in Manual and Iris priority mode)
Brightness: 0~23 (only available in Brightness priority mode)
2) COLOR SETTING
Highlight (COLOR) in the Main Menu and click the【HOME】key to enter Color Settings.
COLOR
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
WB Mode Auto
Saturation 80%
Hue 7
AWB Sensitivity High
Color style Default
Color temp Low
[ ↑↓]Select [ ← → ]Change
Value
[Menu]Back
EXPOSURE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Mode Auto
EV OFF
BLC OFF
Anti-Flicker 50Hz
Gain Limit 3
WDR 5
[↑↓]Select [← →]Change
Value
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WB Mode: Auto, Manual, One Push
Red Gain: 0~255(only available in Manual mode)
Blue Gain: 0~255(only available in Manual mode)
Saturation: 60%,70%,80%,90%,100%,110%,120%,130%
Hue: 0~14
AWB Sensitivity: high/middle/low
Color Style: Default, style1~4.
Color Temp: high/middle/low
3) IMAGE
Highlight (IMAGE) in the Menu and click the【HOME】key to enter Image Settings.
Brightness: 0~14
Contrast: 0~14
Sharpness: 0~15
Flip-H: On/Off
Flip-V: On/Off
B&W Mode: color, black/white
Gamma: default, 0.47, 0.50, 0.52, 0.55
DZoom: digital zoom options: On/Off
DCI: Dynamic Contrast: Off,1～8
4) FOCUS
Highlight (FOCUS) in the Menu and click the【HOME】key to enter Focus Settings.
FOCUS
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Focus Mode Auto
AF-Zone Center
AF-Sensitivity Low
[↑↓]Select [← →]Change
Value
[Menu]Back
IMAGE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Brightness 6
Contrast 8
Sharpness 7
Flip-H OFF
Flip-V OFF
B&W-Mode Color
Gamma Default
DZoom OFF
DCI Close
[↑↓]Select [← →]Change
Value
20
Focus Mode: Auto, manual
AF-Zone: Up, middle, down
AF-Sensitivity: High, middle, low
5) NOISE REDUCTION
Highlight (NOISE REDUCTION) in the Menu and click the【HOME】key to enter Noise Reduction Settings.
2D Noise Reduction: Auto, close, 1~7
3D Noise Reduction: Close, 1~8
Dynamic Hot Pixel: Close, 1~5
3.3.4 P/T/Z
Highlight (P/T/Z) in the Main Menu and click the【HOME】key to enter P/T/Z Settings.
Depth of Field: Only effective for remote controller, On/ Off
*When zoomed in the PT control speed by remote will slow down.
Zoom Speed: Set the zoom speed for remote controller,1~8
Image Freezing: On/Off
Accelerating Curve: Fast/slow
3.3.5 Video Format
Highlight (Video Format) in the Menu and click the【HOME】key to enter Video Format Settings
P/T/Z
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Depth of field ON
Zoom speed 8
Image Freezing OFF
Acc Curve Slow
[↑↓]Select [← →]Change
Value
NOISE REDUCTION
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
NR-2D Auto
NR-3D 3
Dynamic Hot Pixel OFF
[↑↓]Select [← →]Change
Value
[Menu]Back
21
Note: 1. S: 1080P60 Downward Compatibility; M: 1080P30 Downward Compatibility
2. Exit menu after modifying parameter to save it after powered off
3.3.6 Version
Highlight (VERSION) in the Main Menu and click the【HOME】key to enter Version Information.
MCU Version: Display MCU version information
Camera Version: Display camera version information
AF Version: Display the focus version information
Lens: Display the lens zoom
3.3.7 Restore Defaults
Highlight (RESTORE DEFAULT) in the Main Menu and click the【HOME】key to enter Restore Default Settings.
Restore default: options: yes/no; after restoring default, the video format will not be restored.
RESTORE DEFAULT
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Restore Default? NO
[↑↓]Select [← →]Change
Value
[Menu]Back [Home]OK
VERSION
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
MCU Version 2.0.0.15 2015-12-18
Camera Version 2.0.0.13 2015-12-18
AF Version 2.0.0.6 2015-12-11
Lens 12X(20X)
[Menu]Back
VIDEO FORMAT
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
1080P60 1080P50
1080I60 1080I50
1080P30 1080P25
720P60 720P50
720P30 720P25
1080P59.94 1080I59.94
1080P29.97 720P59.94
720P29.97
[ ↑↓]Select
[Menu]Back
[Home]OK
22
4. Network Connection
4.1 Connection Mode
Direct connection: Connect the camera directly to the computer by using an ethernet cable.
Internet connection mode: Connect the camera and computer to a router or switch and access via the local area network (LAN).
Note: Ensure power and network connections are secured to prevent video issues caused by poor connection quality.
The computer must be on the same subnet as the camera to connect successfully. The device will not be accessible otherwise. The
camera default IP address is 192.168.5.163, therefore the computer must be connected to the 192.168.5.x subnet.
To connect to the camera, open the Local Area Connection Properties on the computer.
For Windows users right-click on the internet connection in the lower right corner of the desktop.
Select “Open Network & Internet Settings”.
Select “Change Adapter Options”.
Right-click on your connection (Wi-Fi or Ethernet) and select “Properties”.
Select “Internet protocol version 4 (TCP/IPv4” as shown below and click “Properties”.
23
For the following steps refer to the diagram below.
Click on the bubble for “Use the following IP address”
In the IP address field enter a non-conflicting IP address on the same subnet as the camera. If there is another device with the same
IP address you will not be able to connect. In the example below we are using 192.168.5.200
In the Subnet mask field enter 255.255.255.0
In the Default gateway field type 192.168.5.1
You can leave the DNS fields blank.
Click OK to apply your settings.
NOTE: When you are finished configuring the camera you will need to return to this screen and click the bubbles for “Obtain an IP
address automatically” and “Obtain DNS server automatically” to restore internet connectivity to your computer. Also make
sure to reconnect any ethernet cables you may have unplugged.
4.2 Web Browser Login
4.2.1 Web client
1) Web client Log In
Enter 192.168.5.163 in the address bar of your internet browser and click Enter. If logged in as administrator (Default
Username/Password: admin), users can preview and configure in the Web Client. If logged in as a normal user (Default
Username/Password:user1 or user2), users can only preview with no options for configuration.
2)Download/Manage Plug in
The first time you connect to the camera you will receive a prompt allow the Flash player to run. This is required to display the
image in your web browser. (Compatible Browsers, Chrome, Firefox and Safari)
24
4.2.2 Preview
After successful login into the web UI you will see the video preview interface. From the preview screen users can control PTZ,
zoom, focus, sound, focus, and screen size. Additionally, run and delete preset positions and perform other operations.
4.2.3 Configuration
Click Configuration access the following settings.
Menu
Explanation
Audio configure
Including audio compressing format,sampling frequency,sampling precision,compressing code rate
settings etc.
Video configure
Including video encoding,video parameters,character-overlapping,character size,video output
setting etc.
Network configure
Including basic parameters,Ethernet,DNS,wireless network setting, GB28181 etc.
System configure
Including equipment property,system time,user management,version update,Reset,Reboot device
settings etc.
4.2.4 Audio Configuration
Checkbox: Select to enable audio.
Encode Type: Set audio compression format
Sample Rate: Set sampling rate
Sample Bits: Set sampling precision
Bit rate: Set audio compression bit rate
Note: After clicking “SAVE” you will be prompted to reboot the camera. This is required to apply changes.
4.2.5 Video configuration
1) Video encoding
Stream: Designates which stream the settings apply to.
Compression Format: Set the video compression format; reboot required to apply changes.
Profile: Profile Mode Setting
Image Size: Set video image resolution; reboot required to apply changes.
Stream Rate control: Set rate control mode; reboot required to apply changes.
Image Quality: Set image quality - Can be changed only when rate control is set to variable bit rate (VBR)
Bit Rate (Kb / s): Set the video bit rate
Frame rate (F / S): Set the video frame rate
I frame interval: Set the key frame interval
Stream Name: When streaming via RTSP or RTMP, user can modify stream name.
Click SAVE to apply changes.
2) Stream Publish
Checkbox: To turn enable/disable main or secondary stream.
Protocol Type: Primary and secondary streams use RTMP protocol.
Host Port : Server port number.
Host Address: Server IP addresses
Stream Name: Choose a different stream name
Username: Set the username
Password: Set the password
Click SAVE to apply changes.
*To use RTSP use the following string in “Stream Name”: rtsp: // device IP address: 554 / live / av0 (av0 main stream; av1 secondary
stream)
3)RTP Multicast
Checkbox: Click to enable/disable main or secondary stream.
Protocol Type: Select protocol type
Multicast Address: Server IP address
25
Multicast Port: Server port number
4) Video Parameters
Focus: Focus mode, focus range, focus sensitivity can be set.
Focus Mode: set the focus mode
Focus Range: set the focus range
Focus Sensitivity: Set the focus sensitivity
Exposure: Mode, compensation, back light compensation, anti-flicker, gain limit, and dynamic range compression can be set.
Exposure Mode: Set the exposure mode
Exposure compensation: Enable exposure compensation
BLC: Enable back light compensation
Anti-flicker: Set anti-flicker mode
Gain limit: Set the gain
DRC: Set the dynamic range compression
Color: White balance, saturation, color, sensitivity, color temperature, red and blue gain can be set.
White balance mode: Set the white balance
Red Gain: Set the red gain
Blue Gain: Set the blue gain
Saturation: Set the saturation
Auto white balance sensitivity: Auto white balance settings
Image: Brightness, contrast, sharpness, gamma curve, black and white mode, horizontal/vertical flip can be set.
Brightness: Set the brightness
Contrast: Set the contrast
Sharpness: Set the sharpness
Gamma: Gamma value setting
DCI: Set the DCI level
Black and white mode: Set black and white mode
Flip Horizontal: Set Flip Horizontal
Flip Vertical: Set vertical flip
Noise Reduction: 2D noise reduction,3D noise reduction and dynamic dead pixel correction available.
2D Noise Reduction: Set 2D noise reduction level
3D Noise Reduction: Set 3D noise reduction level
Dynamic hot pixel correction: Set Dynamic hot pixel correction
Style: Image style preset can be selected
Video OSD: Video overlay information can be set
Display date and time: Set whether to display the time and date
Display Title: Set whether to display the title
Time Font Color: Set font color of time and date
Title Font Color: Set font color of
Moving characters: Set the display position of date, time, and title
Title Content: Set title content
Time Content: Set time content
OSD Font Size
Main stream OSD font size: Set the character size of the display
Secondary stream character size: Set the character size of the display
Click “Save" to apply changes.
Video output
Video Out Format: Set the video output
Click “Save" to apply changes.
4.2.6 Network configuration
26
1) Network port
Port Data: Set the data port
Port Web: Set the web port
Port Onvif: Set Onvif port
Port Soap: Set Soap port
Port RTMP: Set RTMP port
Port Rtsp: Set RTSP port
Port Visca: Set Visca
Click “Save" to apply changes.
RTMP access: RTMP: / / equipment IP address: 1935 / live/av0 (av0 main stream; av1 second stream)
2) Ethernet
DHCP: Enable or disable obtain IP automatically
IP Address: Set the camera IP address
Subnet Mask: Set the subnet mask
Default Gateway: Set the default gateway
MAC Address: Displays the camera’s MAC address.
Click “Save" to apply changes.
3) DNS parameters
Preferred DNS server: set the preferred DNS server
Alternate DNS server: Alternate DNS server settings
Click “Save" to apply changes.
4) GB28181
Checkbox: Enable/Disable GB28181
Clock Sync: Enable/Disable clock synchronization
Video Type: Stream type setting
Registration Valid Time (seconds): 3600 Range 5-65535
Heartbeat time (seconds): 60 Range 1-65535
Register ID: 34020000001320000001
Register Name: IPC
Register Password: 12345678
Equipment ownership: Users can add their own
Administrative regions: Users can add their own
Alarm Areas: Users can add their own
Device Address: Users can add their own
Local SIP Port: 5060 Range 0-65535
GB28181 Server Address: IP address of the computer
Server SIP Port: 5060 Range 0-65535
Server ID: 34020000002000000001
Click “Save" to apply changes.
4.2.7 System configuration
1) System Attributes
Device Name: Set the device name
Device ID: Shows the device ID
System Language: Set the system language
Click “Save" to apply changes.
2) System Time
Date Format: Set the date format
Date separator: Set the date separator
Time Zone: Set the time zone
Hour Type: Set the clock type
NTP Enable: Enable automatic time sync
Update interval: Set the NTP server automatic time update interval
Host URL: Set NTP server address or domain name
Host Port: Sets the NTP server
Click “Save" to apply changes.
3) User Management
Authority: Set the user type (Administrator, Common User 1, Common User 2)
27
Username: Set the username
Password: Set a password
Password confirmation: Confirm the password
Click “Save" to apply changes.
4) Update
MCU version: Displays current firmware version
Camera version: Displays current firmware version
Focus version: Displays current firmware
Update file: Click choose file to browse for firmware update file. Click Upgrade when file is selected.
* Make sure power and network remain connected during process or the upgrade will fail!
5) Default
Click on "Restore Factory Defaults" button and choose “yes” or “no”
6) Reboot
Click on the pop-up "Reboot" button and choose “yes” or “no”
4.2.8 Logout
Click "Logout" button; select "Yes" or "No”
4.2.9 Wireless network
If the user's equipment has a wireless network module, the specific configuration is as follows:
1）Network settings
Wireless network configuration:
Network interface enable: Select to enable wireless interface
DHCP: Select to enable DHCP (default is disabled with a static address of 192.168.1.250)
*Note: Wireless IP address cannot be in the same subnet as wired IP address!
Subnet Mask: Set the wireless IP subnet mask (default255.255.255.0)
Default Gateway: Set the wireless IP default gateway (default 192.168.1.1)
SSID: The user can modify their own (the default test)
Encryption: Select to enable password entry
Password: Enter Wifi password
Click “Save" to apply changes.
2)WiFi hot link
Click on the “search” button to scan for WIFI hotspots.
Double-click the dialog box after selecting Wifi hotspot, then input password to connect to Wifi.
3)Wireless WiFi login page
Enter IP address of camera to login via browser. Default is 192.168.1.250. Use a network scanning tool to locate your IP address if
DHCP was enabled in setup.
5. Serial Communication Control
Under common working conditions the camera can be controlled through RS232/RS485 interface (VISCA), RS232C
serial parameter are as follows:
Baud rate: 2400/4800/9600/115200 bits / sec; Start bit: 1; data bits: 8; Stop bit: 1; Parity: None.
After powering on, the camera will perform a self-test. Self-test is finished after the zoom moves to the farthest and then back to the
nearest position. If the camera has a “0” preset stored it will return to that position after initialization. At this point, the user can
28
control the camera by the serial commands.
5.1 VISCA protocol list
5.1.1 Camera return command
Ack/Completion Message
Command packet
Note
ACK
z0 41 FF
Returned when the command is accepted.
Completion
z0 51 FF
Returned when the command has been executed.
z = camera address + 8
Error Messages
Command packet
Note
Syntax Error
z0 60 02 FF
Returned when the command format is different or when a
command with illegal command parameters is accepted
Command Not Executable
z0 61 41 FF
Returned when a command cannot be executed due to current
conditions. For example, when commands controlling the focus
manually are received during auto focus.
5.1.2 Camera control command
Command
Function
Command packet
Note
AddressSet
Broadcast
88 30 0p FF
p：Address setting
IF_Clear
Broadcast
88 01 00 01 FF
I/F Clear
CommandCancel
8x 21 FF
CAM_Power
On
8x 01 04 00 02 FF
Power ON/OFF
Off
8x 01 04 00 03 FF
CAM_Zoom
Stop
8x 01 04 07 00 FF
Tele(Standard)
8x 01 04 07 02 FF
Wide(Standard)
8x 01 04 07 03 FF
Tele(Variable)
8x 01 04 07 2p FF
p = 0(low) - F(high)
Wide(Variable)
8x 01 04 07 3p FF
Direct
8x 01 04 47 0p 0q 0r 0s FF
pqrs: Zoom Position
CAM _Focus
Stop
8x 01 04 08 00 FF
Far(Standard)
8x 01 04 08 02 FF
Near(Standard)
8x 01 04 08 03 FF
Far(Variable)
8x 01 04 08 2p FF
p = 0(low) - F(high)
Near (Variable)
8x 01 04 08 3p FF
Direct
8x 01 04 48 0p 0q 0r 0s FF
pqrs: Focus Position
Auto Focus
8x 01 04 38 02 FF
Manual Focus
8x 01 04 38 03 FF
CAM _Zoom Focus
Direct
8x 01 04 47 0p 0q 0r 0s
0t 0u 0v 0w FF
pqrs: Zoom Position
tuvw: Focus Position
CAM_WB
Auto
8x 01 04 35 00 FF
3000K
8x 01 04 35 01 FF
4000k
8x 01 04 35 02 FF
One Push mode
8x 01 04 35 03 FF
5000k
8x 01 04 35 04 FF
Manual
8x 01 04 35 05 FF
6500k
8x 01 04 35 06 FF
29
Command
Function
Command packet
Note
CAM _RGain
Reset
8x 01 04 03 00 FF
Manual Control of R Gain
Up
8x 01 04 03 02 FF
Down
8x 01 04 03 03 FF
Direct
8x 01 04 43 00 00 0p 0q FF
pq: R Gain
CAM_ Bgain
Reset
8x 01 04 04 00 FF
Manual Control of B Gain
Up
8x 01 04 04 02 FF
Down
8x 01 04 04 03 FF
Direct
8x 01 04 44 00 00 0p 0q FF
pq: B Gain
CAM_AE
Full Auto
8x 01 04 39 00 FF
Automatic Exposure mode
Manual
8x 01 04 39 03 FF
Manual Control mode
Shutter priority
8x 01 04 39 0A FF
Shutter Priority Automatic Exposure mode
Iris priority
8x 01 04 39 0B FF
Iris Priority Automatic Exposure mode
Bright
8x 01 04 39 0D FF
Bright mode
CAM_Shutter
Reset
8x 01 04 0A 00 FF
Shutter Setting
Up
8x 01 04 0A 02 FF
Down
8x 01 04 0A 03 FF
Direct
8x 01 04 4A 00 00 0p 0q FF
pq: Shutter Position
CAM_Iris
Reset
8x 01 04 0B 00 FF
Iris Setting
Up
8x 01 04 0B 02 FF
Down
8x 01 04 0B 03 FF
Direct
8x 01 04 4B 00 00 0p 0q FF
pq: Iris Position
CAM_Gain Limit
Gain Limit
8x 01 04 2C 0p FF
p: Gain Positon
CAM_Bright
Reset
8x 01 04 0D 00 FF
Bright Setting
Up
8x 01 04 0D 02 FF
Down
8x 01 04 0D 03 FF
Direct
8x 01 04 4D 00 00 0p 0q FF
pq: Bright Positon
CAM_ExpComp
On
8x 01 04 3E 02 FF
Exposure Compensation ON/OFF
Off
8x 01 04 3E 03 FF
Reset
8x 01 04 0E 00 FF
Exposure Compensation Amount Setting
Up
8x 01 04 0E 02 FF
Down
8x 01 04 0E 03 FF
Direct
8x 01 04 4E 00 00 0p 0q FF
pq: ExpComp Position
CAM_Back Light
On
8x 01 04 33 02 FF
Back Light Compensation
Off
8x 01 04 33 03 FF
CAM_WDR Strength
Reset
8x 01 04 21 00 FF
WDR Level Setting
Up
8x 01 04 21 02 FF
Down
8x 01 04 21 03 FF
Direct
8x 01 04 51 00 00 00 0p FF
p: WDR Level Position
CAM_NR（2D）
8x 01 04 53 0p FF
P=0-7 0:OFF
CAM_NR（3D）
8x 01 04 54 0p FF
P=0-8 0:OFF
CAM_Gamma
8x 01 04 5B 0p FF
p = 0 – 4 0：Default 1：0.47 2：0.50
3：0.52 4：0.55
CAM_Flicker
OFF
8x 01 04 23 00 FF
OFF
50HZ
8x 01 04 23 01 FF
50HZ
30
Command
Function
Command packet
Note
60HZ
8x 01 04 23 02 FF
60HZ
CAM_Aperture
Reset
8x 01 04 02 00 FF
Aperture Control
Up
8x 01 04 02 02 FF
Down
8x 01 04 02 03 FF
Direct
8x 01 04 42 00 00 0p 0q FF
pq: Aperture Gain
CAM_Memory
Reset
8x 01 04 3F 00 pq FF
pq: Memory Number (=0 to 254)
Corresponds to 0 to 9 on the Remote
Commander
Set
8x 01 04 3F 01 pq FF
Recall
8x 01 04 3F 02 pq FF
CAM_LR_Reverse
On
8x 01 04 61 02 FF
Image Flip Horizontal ON/OFF
Off
8x 01 04 61 03 FF
CAM_PictureFlip
On
8x 01 04 66 02 FF
Image Flip Vertical ON/OFF
Off
8x 01 04 66 03 FF
CAM_ColorSaturation
Direct
8x 01 04 49 00 00 00 0p FF
P=0-7
0:60% 1:70% 2:80% 3:90% 4:100%
5:110% 6:120% 7:130%
CAM_IDWrite
8x 01 04 22 0p 0q 0r 0s FF
pqrs: Camera ID (=0000 to FFFF)
SYS_Menu
ON
8x 01 04 06 06 02 FF
Turn on the menu screen
OFF
8x 01 04 06 06 03 FF
Turn off the menu screen
IR_Receive
ON
8x 01 06 08 02 FF
IR (remote commander)receive On/Off
OFF
8x 01 06 08 03 FF
IR_ReceiveReturn
On
8x 01 7D 01 03 00 00 FF
IR (remote commander)receive message via
the VISCA communication ON/OFF
Off
8x 01 7D 01 13 00 00 FF
CAM_SettingReset
Reset
8x 01 04 A0 10 FF
Reset Factory Setting
CAM_Brightness
Direct
8x 01 04 A1 00 00 0p 0q FF
pq: Brightness Position
CAM_Contrast
Direct
8x 01 04 A2 00 00 0p 0q FF
pq: Contrast Position
CAM_Flip
OFF
8x 01 04 A4 00 FF
Single Command For Video Flip
Flip-H
8x 01 04 A4 01 FF
Flip-V
8x 01 04 A4 02 FF
Flip-HV
8x 01 04 A4 03 FF
CAM_VideoSystem
Set camera video
system
8x 01 06 35 00 0p FF
P: 0~E Video format
0:1080P60 8:720P30
1:1080P50 9:720P25
2:1080i60 A：1080P59.94
3:1080i50 B：1080i59.94
4:720P60 C：720P59.94
5:720P50 D：1080P29.97
6:1080P30 E：720P29.97
7:1080P25
Pan_tiltDrive
Up
8x 01 06 01 VV WW 03 01 FF
VV: Pan speed 0x01 (low speed) to 0x18 (high
speed)
WW: Tilt speed 0x01 (low speed) to 0x14 (high
speed)
YYYY: Pan Position
ZZZZ: Tilt Position
Down
8x 01 06 01 VV WW 03 02 FF
Left
8x 01 06 01 VV WW 01 03 FF
Right
8x 01 06 01 VV WW 02 03 FF
Upleft
8x 01 06 01 VV WW 01 01 FF
Upright
8x 01 06 01 VV WW 02 01 FF
DownLeft
8x 01 06 01 VV WW 01 02 FF
DownRight
8x 01 06 01 VV WW 02 02 FF
Stop
8x 01 06 01 VV WW 03 03 FF
AbsolutePosition
8x 01 06 02 VV WW
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
RelativePosition
8x 01 06 03 VV WW
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
Home
8x 01 06 04 FF
Reset
8x 01 06 05 FF
Pan-tiltLimitSet
Set
8x 01 06 07 00 0W
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
W:1 UpRight 0:DownLeft
YYYY: Pan Limit Position (TBD)
31
Command
Function
Command packet
Note
Clear
8x 01 06 07 01 0W
07 0F 0F 0F 07 0F 0F 0F FF
ZZZZ: Tilt Limit Position (TBD)
5.1.3,Inquiry command
Command
Function
Command packet
Note
CAM_PowerInq
8x 09 04 00 FF
y0 50 02 FF
On
y0 50 03 FF
Off(Standby)
CAM_ZoomPosInq
8x 09 04 47 FF
y0 50 0p 0q 0r 0s FF
pqrs: Zoom Position
CAM_FocusAFModeInq
8x 09 04 38 FF
y0 50 02 FF
Auto Focus
y0 50 03 FF
Manual Focus
y0 50 04 FF
One Push Mode
CAM_FocusPosInq
8x 09 04 48 FF
y0 50 0p 0q 0r 0s FF
pqrs: Focus Position
CAM_WBModeInq
8x 09 04 35 FF
y0 50 00 FF
Auto
y0 50 01 FF
3000K
y0 50 02 FF
4000K
y0 50 03 FF
One Push Mode
y0 50 04 FF
5000K
y0 50 05 FF
Manual
y0 50 00 FF
6500K
6500K
CAM_RGainInq
8x 09 04 43 FF
y0 50 00 00 0p 0q FF
pq: R Gain
CAM_BGainInq
8x 09 04 44 FF
y0 50 00 00 0p 0q FF
pq: B Gain
CAM_AEModeInq
8x 09 04 39 FF
y0 50 00 FF
Full Auto
y0 50 03 FF
Manual
y0 50 0A FF
Shutter priority
y0 50 0B FF
Iris priority
y0 50 0D FF
Bright
CAM_ShutterPosInq
8x 09 04 4A FF
y0 50 00 00 0p 0q FF
pq: Shutter Position
CAM_IrisPosInq
8x 09 04 4B FF
y0 50 00 00 0p 0q FF
pq: Iris Position
CAM_Gain LimitInq
8x 09 04 2C FF
y0 50 0p FF
p: Gain Positon
CAM_ BrightPosiInq
8x 09 04 4D FF
y0 50 00 00 0p 0q FF
pq: Bright Position
CAM_ExpCompModeInq
8x 09 04 3E FF
y0 50 02 FF
On
y0 50 03 FF
Off
CAM_ExpCompPosInq
8x 09 04 4E FF
y0 50 00 00 0p 0q FF
pq: ExpComp Position
CAM_BacklightModeInq
8x 09 04 33 FF
y0 50 02 FF
On
y0 50 03 FF
Off
CAM_WDRStrengthInq
8x 09 04 51 FF
y0 50 00 00 00 0p FF
p: WDR Strength
CAM_NRLevel(2D) Inq
8x 09 04 53 FF
y0 50 0p FF
P: 2DNRLevel
CAM_NRLevel(3D) Inq
8x 09 04 54 FF
y0 50 0p FF
P:3D NRLevel
CAM_FlickerModeInq
8x 09 04 55 FF
y0 50 0p FF
p: Flicker Settings(0: OFF,1:
50Hz,2:60Hz)
CAM_ApertureInq
8x 09 04 42 FF
y0 50 00 00 0p 0q FF
pq: Aperture Gain
CAM_PictureEffectModeInq
8x 09 04 63 FF
y0 50 00 FF
Off
y0 50 04 FF
B&W
CAM_MemoryInq
8x 09 04 3F FF
y0 50 0p FF
p: Memory number last operated.
SYS_MenuModeInq
8x 09 06 06 FF
y0 50 02 FF
On
y0 50 03 FF
Off
CAM_LR_ReverseInq
8x 09 04 61 FF
y0 50 02 FF
On
y0 50 03 FF
Off
CAM_PictureFlipInq
8x 09 04 66 FF
y0 50 02 FF
On
y0 50 03 FF
Off
CAM_ColorSaturationInq
8x 09 04 49 FF
y0 50 00 00 00 0p FF
p: Color Gain setting 0h (60%) to Eh
(130%)
CAM_IDInq
8x 09 04 22 FF
y0 50 0p FF
p: Gamma ID
IR_ReceiveInq
8x 09 06 08 FF
y0 50 02 FF
On
y0 50 03 FF
Off
32
IR_ReceiveReturn
y0 07 7D 01 04 00 FF
Power ON/OFF
y0 07 7D 01 04 07 FF
Zoom tele/wide
y0 07 7D 01 04 38 FF
AF ON/OFF
y0 07 7D 01 04 33 FF
Camera _Backlight
y0 07 7D 01 04 3F FF
Camera _Memery
y0 07 7D 01 06 01 FF
Pan_titleDriver
CAM_BrightnessInq
8x 09 04 A1 FF
y0 50 00 00 0p 0q FF
pq: Brightness Position
CAM_ContrastInq
8x 09 04 A2 FF
y0 50 00 00 0p 0q FF
pq: Contrast Position
CAM_FlipInq
8x 09 04 A4 FF
y0 50 00 FF
Off
y0 50 01 FF
Flip-H
y0 50 02 FF
Flip-V
y0 50 03 FF
Flip-HV
CAM_GammaInq
8x 09 04 5B FF
y0 50 0p FF
p: Gamma setting
CAM_VersionInq
8x 09 00 02 FF
y0 50 ab cd
mn pq rs tu vw FF
ab cd : vender ID ( 0220 )
mn pq : 0950
rs tu : ARM Version
vw : reserve
VideoSystemInq
8x 09 06 23 FF
y0 50 0p FF
P: 0~E Video format
0:1080P60 8:720P30
1:1080P50 9:720P25
2:1080i60
A：1080P59.94
3:1080i50
B：1080i59.94
4:720P60
C：720P59.94
5:720P50
D：1080P29.97
6:1080P30 E：
720P29.97
7:1080P25
Pan-tiltMaxSpeedInq
8x 09 06 11 FF
y0 50 ww zz FF
ww: Pan Max Speed zz: Tilt Max
Speed
Pan-tiltPosInq
8x 09 06 12 FF
y0 50 0w 0w 0w 0w
0z 0z 0z 0z FF
wwww: Pan Position zzzz: Tilt
Position
Note: [X] in the above table indicates the camera address to be operated【y】=【x + 8】.
5.2,Pelco-D protocol command list
Function
Byte1
Byte2
Byte3
Byte4
Byte5
Byte6
Byte7
Up
0xFF
Address
0x00
0x08
Pan Speed
Tilt Speed
SUM
Down
0xFF
Address
0x00
0x10
Pan Speed
Tilt Speed
SUM
Left
0xFF
Address
0x00
0x04
Pan Speed
Tilt Speed
SUM
Right
0xFF
Address
0x00
0x02
Pan Speed
Tilt Speed
SUM
Upleft
0xFF
Address
0x00
0x0C
Pan Speed
Tilt Speed
SUM
Upright
0xFF
Address
0x00
0x0A
Pan Speed
Tilt Speed
SUM
DownLeft
0xFF
Address
0x00
0x14
Pan Speed
Tilt Speed
SUM
DownRight
0xFF
Address
0x00
0x12
Pan Speed
Tilt Speed
SUM
Zoom In
0xFF
Address
0x00
0x20
0x00
0x00
SUM
Zoom Out
0xFF
Address
0x00
0x40
0x00
0x00
SUM
Focus Far
0xFF
Address
0x00
0x80
0x00
0x00
SUM
Focus Near
0xFF
Address
0x01
0x00
0x00
0x00
SUM
Set Preset
0xFF
Address
0x00
0x03
0x00
Preset ID
SUM
Clear Preset
0xFF
Address
0x00
0x05
0x00
Preset ID
SUM
33
Call Preset
0xFF
Address
0x00
0x07
0x00
Preset ID
SUM
Query Pan Position
0xFF
Address
0x00
0x51
0x00
0x00
SUM
Query Pan Position
Response
0xFF
Address
0x00
0x59
Value High
Byte
Value Low
Byte
SUM
Query Tilt Position
0xFF
Address
0x00
0x53
0x00
0x00
SUM
Query Tilt Position
Response
0xFF
Address
0x00
0x5B
Value High
Byte
Value Low
Byte
SUM
Query Zoom Position
0xFF
Address
0x00
0x55
0x00
0x00
SUM
Query Zoom Position
Response
0xFF
Address
0x00
0x5D
Value High
Byte
Value Low
Byte
SUM
5.3 Pelco-P protocol command list
Function
Byte1
Byte2
Byte3
Byte4
Byte5
Byte6
Byte7
Byte8
Up
0xA0
Address
0x00
0x08
Pan Speed
Tilt Speed
0xAF
XOR
Down
0xA0
Address
0x00
0x10
Pan Speed
Tilt Speed
0xAF
XOR
Left
0xA0
Address
0x00
0x04
Pan Speed
Tilt Speed
0xAF
XOR
Right
0xA0
Address
0x00
0x02
Pan Speed
Tilt Speed
0xAF
XOR
Upleft
0xA0
Address
0x00
0x0C
Pan Speed
Tilt Speed
0xAF
XOR
Upright
0xA0
Address
0x00
0x0A
Pan Speed
Tilt Speed
0xAF
XOR
DownLeft
0xA0
Address
0x00
0x14
Pan Speed
Tilt Speed
0xAF
XOR
DownRight
0xA0
Address
0x00
0x12
Pan Speed
Tilt Speed
0xAF
XOR
Zoom In
0xA0
Address
0x00
0x20
0x00
0x00
0xAF
XOR
Zoom Out
0xA0
Address
0x00
0x40
0x00
0x00
0xAF
XOR
Focus Far
0xA0
Address
0x01
0x00
0x00
0x00
0xAF
XOR
Focus Near
0xA0
Address
0x02
0x00
0x00
0x00
0xAF
XOR
Set Preset
0xA0
Address
0x00
0x03
0x00
Preset ID
0xAF
XOR
Clear Preset
0xA0
Address
0x00
0x05
0x00
Preset ID
0xAF
XOR
Call Preset
0xA0
Address
0x00
0x07
0x00
Preset ID
0xAF
XOR
Query Pan Position
0xA0
Address
0x00
0x51
0x00
0x00
0xAF
XOR
Query Pan Position
Response
0xA0
Address
0x00
0x59
Value High Byte
Value Low Byte
0xAF
XOR
Query Tilt Position
0xA0
Address
0x00
0x53
0x00
0x00
0xAF
XOR
Query Tilt Position
Response
0xA0
Address
0x00
0x5B
Value High Byte
Value Low Byte
0xAF
XOR
Query Zoom Position
0xA0
Address
0x00
0x55
0x00
0x00
0xAF
XOR
Query Zoom Position
Response
0xA0
Address
0x00
0x5D
Value High Byte
Value Low Byte
0xAF
XOR
34
6. Camera Maintenance and Troubleshooting
6.1 Camera Maintenance
1) If camera is not used for long time, please turn off power adapter switch and AC plug.
2) Use soft cloth or tissue to clean the camera cover.
3) Use soft cloth to clean the lens; Use neuter cleanser if bad smeared. No use strong or corrosive cleanser or corrosive
cleanser avoiding scuffing.
6.2 Troubleshooting
1) No video output-
Check whether the camera power supply is connected, the voltage is normal, and the power indicator is lit.
Check whether the camera performed a self-test after restart.
Check whether the bottom of the DIP switch is the normal operating mode
Verify that output cable and display monitor are working properly.
2) Image cuts out-
Verify that output cable and video display are working properly.
3) Image distorts when camera is moving-
Check whether the camera installation position is solid
Check whether there is machinery or objects nearby that could be transmitting vibration to the camera.
4) Remote control does not work-
Verify remote control address is set to 1
Check remote control batteries
Verify the camera is in the normal operating mode
Verify the OSD has been exited. Camera cannot be controlled while the menu is being displayed.
5) Serial port not working-
Verify that camera serial device protocol, baud rate, address is correct
Check whether the control cable is connected properly
Check whether the camera working mode is the normal operating mode
6) Cannot connect to Web UI
Check whether the camera output is being displayed normally.
Check whether the network cable is connected properly (Ethernet port yellow light flashes to indicate normal network cable
connection)
Verify your computer is connected to the same subnet as the camera
35
7. Warranty
BZBGEAR wants to assure you peace of mind. All BZBGEAR cameras and camera-related products include our Stress-Free Three-Year
Warranty.
For complete warranty information, please visit BZBGEAR.com/warranty.
For questions, please call 1.888.499.9906 or email support@bzbgear.com.
8. Mission Statement
BZBGEAR manifests from the competitive nature of the audiovisual industry to innovate while keeping the customer in mind. AV
solutions can cost a pretty penny, and new technology only adds to it. We believe everyone deserves to see, hear, and feel the
advancements made in today’s AV world without having to break the bank. BZBGEAR is the solution for small to medium-sized
applications requiring the latest professional products in AV.
We live in a DIY era where resources are abundant on the internet. With that in mind, our team offers system design consultation
and expert tech support seven days a week for the products in our BZBGEAR catalog. You will notice comparably lower prices with
BZBGEAR solutions, but the quality of the products is on par with the top brands in the industry. The unparalleled support from our
team is our way of showing we care for every one of our customers. Whether you are an integrator, home theater enthusiast, or a
do-it-yourselfer, BZBGEAR offers the solutions to allow you to focus on your project and not your budget.
9. Copyright Notice
All the contents in this manual and its copyright are owned by BZBGEAR. No one is permitted to imitate, copy, or translate this
manual without BZBGEAR’s permission. This manual contains no guarantee, standpoint expression or other implies in any form.
Product specification and information in this manual is for reference only and subject to change without notice.
All rights reserved. No reproducing is allowed without acknowledgement.
