User Guide
SUMMARY
This guide provides technical specifications and information about monitor features, setting up the monitor, and
using the monitor.
Legal information
© Copyright 2025 HP Development
Company, L.P.
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to change without notice. The only
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set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your product.
To access the latest user guide, go to
http://www.hp.com/support, and follow the
instructions to find your product. Then select
Setup & User Guides.
To help us improve this document, please
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your feedback.
First Edition: August 2025
Document Part Number: P52662-001
Table of contents
1 About this guide.....................................................................................................................................................................................................................................1
2 Getting started...................................................................................................................................................................................................................................... 2
Important safety information............................................................................................................................................................................................... 2
More HP resources......................................................................................................................................................................................................................2
Preparing to call technical support......................................................................................................................................................................3
Getting to know your monitor............................................................................................................................................................................................... 3
Features ...................................................................................................................................................................................................................................3
Side components .............................................................................................................................................................................................................. 4
Locating the serial number and product number......................................................................................................................................5
Setting up the monitor ..............................................................................................................................................................................................................6
Preparing to use the monitor ....................................................................................................................................................................................6
Switching to portrait mode..........................................................................................................................................................................................7
Connecting the cables ..................................................................................................................................................................................................8
Connecting to a single host.....................................................................................................................................................................................10
Connecting dual hosts..................................................................................................................................................................................................11
Turning on the monitor.................................................................................................................................................................................................13
HP watermark and image retention policy....................................................................................................................................................14
Connecting an HP notebook or desktop ...................................................................................................................................................................14
3 Using the monitor ............................................................................................................................................................................................................................. 15
Downloading HP Display Center .....................................................................................................................................................................................15
Downloading software and utilities...............................................................................................................................................................................15
The Information (INF) file........................................................................................................................................................................................................16
Display mode status.................................................................................................................................................................................................................16
Using the OSD menu................................................................................................................................................................................................................16
Choosing a color mode..........................................................................................................................................................................................................16
Using Auto-Sleep Mode...........................................................................................................................................................................................................17
4 Support and troubleshooting...................................................................................................................................................................................................18
Using the self-test function .................................................................................................................................................................................................18
Solving common issues.........................................................................................................................................................................................................19
5 Maintaining the monitor..............................................................................................................................................................................................................20
Maintenance guidelines........................................................................................................................................................................................................20
Cleaning the monitor ...................................................................................................................................................................................................20
Shipping the monitor.....................................................................................................................................................................................................21
Appendix A Technical specifications .................................................................................................................................................................................... 22
36.5 cm (14.36 in) model specifications..................................................................................................................................................................... 22
iii
Preset display resolutions...................................................................................................................................................................................................23
36.5 cm (14.36 in) model.............................................................................................................................................................................................. 23
Energy saver feature............................................................................................................................................................................................................... 23
Appendix B Accessibility................................................................................................................................................................................................................ 25
HP and accessibility................................................................................................................................................................................................................. 25
Finding the technology tools you need........................................................................................................................................................... 25
The HP commitment..................................................................................................................................................................................................... 25
International Association of Accessibility Professionals (IAAP)..................................................................................................26
Finding the best assistive technology............................................................................................................................................................. 26
Assessing your needs ..................................................................................................................................................................................... 26
Accessibility for HP products..................................................................................................................................................................... 26
Standards and legislation ....................................................................................................................................................................................................27
Standards..............................................................................................................................................................................................................................27
Mandate 376 – EN 301 549 .............................................................................................................................................................................27
Web Content Accessibility Guidelines (WCAG)..............................................................................................................................27
Legislation and regulations..................................................................................................................................................................................... 28
Useful accessibility resources and links .................................................................................................................................................................. 28
Organizations....................................................................................................................................................................................................................28
Educational institutions.............................................................................................................................................................................................28
Other disability resources .......................................................................................................................................................................................29
HP links................................................................................................................................................................................................................................... 29
Contacting support.................................................................................................................................................................................................................. 29
Index................................................................................................................................................................................................................................................................30
iv
About this guide1
This guide provides technical specifications and information about monitor features, setting up the
monitor, and using the software. Depending on the model, your monitor may not have all the features
included in this guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate
injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example,
messages related to property damage). Warns the user that failure to follow a procedure exactly as
described could result in loss of data or in damage to hardware or software. Also contains essential
information to explain a concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
About this guide
1
Getting started2
Read this chapter to learn about safety information and where to find additional HP resources.
Important safety information
A USB Type-C® cable is included with the monitor. If you use another cable, use only the HP-approved
USB Type-C cable that is provided with the monitor.
WARNING! To reduce the risk of electric shock or damage to the equipment:
● Plug the HP-approved USB Type-C cable into a USB-C® port that is easily accessible at all times.
● Disconnect power from the monitor by unplugging the HP-approved USB Type-C cable. When
unplugging the USB Type-C cable from the USB-C port, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Take care to route all cords and cables
connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the
Safety & Comfort Guide
provided with your user guides.
It describes proper workstation setup and proper posture, health, and work habits for computer users.
The
Safety & Comfort Guide
also provides important electrical and mechanical safety information. The
Safety & Comfort Guide
is also available on the web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device
such as a power strip or uninterruptible power supply (UPS). Not all power strips provide surge
protection; the power strip must be specifically labeled as having this capability. Use a power strip
whose manufacturer offers a damage replacement policy so that you can replace the equipment if
surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks,
speakers, chests, or carts could fall over and cause personal injury.
WARNING! Stability hazard: The device might fall, causing serious personal injury or death. To prevent
injury, securely attach the monitor to the floor or wall in accordance with the installation instructions.
WARNING! This equipment is not suitable for use in locations where children are likely to be present.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a
controlled luminous environment to avoid interference from surrounding light and bright surfaces that
might cause disturbing reflections from the screen.
More HP resources
Use this table to locate resources that provide product details, how-to information, and more.
2
Chapter 2 Getting started
Table 2-1 Additional information
Resource Contents
Setup Instructions Overview of monitor setup and features
HP support For HP support or to resolve a hardware or software problem, perform
one of these tasks:
● Go to http://www.hp.com/support, and follow the instructions to
find your product.
● Select the Search icon in the taskbar, type support in the search
box, and then select HP Support Assistant.
● Select the question mark icon in the taskbar.
NOTE: Contact customer support to replace any other cables that shipped with your monitor.
Preparing to call technical support
Use this information if you have to troubleshoot an issue.
If you cannot solve a problem using Support and troubleshooting on page 18, a call to technical
support can provide additional help. Have the following information available when you call.
● Monitor model number
● Monitor serial number
● Purchase date on invoice
● Conditions under which the problem occurred
● Error messages received
● Hardware configuration
● Name and version of the hardware and firmware that you are using
Getting to know your monitor
Your monitor has top-rated features. This section provides details about your components, where they
are located, and how they work.
Features
Your monitor includes the following features:
Display features:
● 35.56 cm (14 in) diagonal viewable screen area with 2560 × 1600 resolution, plus full-screen support
for lower resolutions
● In-plane switching (IPS) Neo:LED panel
● True 8-bit
● High contrast ratio 2000:1
Preparing to call technical support
3
● Wide color gamut to provide coverage of Adobe RGB 100% + Display P3 100% color spaces
● Antiglare panel with hard coating
● Tilt adjustment capabilities
● Wide viewing angle to allow viewing from a sitting or standing position, or moving from side to side
● Plug and Play capability, if supported by your operating system
● On-screen display (OSD) adjustments to set the Brightness and Color modes
● Ergonomic monitor setup guide using HP Display Center software during first time use
● HP Eye Ease (certified TÜV Rheinland Low Blue Light Hardware Solution)
● Hard screen cover to protect screen
● Compatible with display software including:
– HP Display Center
– HP CMSL (Client Management Script Library)
● Flicker-free technology that eliminates visible screen flicker, and prevents eye strain and fatigue,
resulting in a more comfortable viewing experience
Connectors:
● Two USB Type-C ports for power and video inputs. Power delivery up to 65 W
● USB Type-C cable provided
Monitor stand:
● Kickstand for landscape or portrait orientation
NOTE: For safety and regulatory information, see the
Product Notices
at HP Regulatory, Safety,
Compliance, and Warranty Information. To access the latest user guide, go to
http://www.hp.com/support, and follow the instructions to find your product. Then select Setup & User
Guides.
Side components
Use this illustration and table to identify the components on the side of the monitor.
4
Chapter 2 Getting started
Table 2-2 Side components and their descriptions
Component Description
(1) Increase brightness button Increases screen brightness.
(2) Decrease brightness button Decreases screen brightness.
(3) Power button Turns the monitor on or off.
(4) USB Type-C connector (left and
right side)
Connects a USB Type-C cable to a source device, such as a computer or mobile
device.
NOTE: Supports DP Alternate mode and PD function.
NOTE: USB data transfer is not supported.
Locating the serial number and product number
Depending on the product, the serial number and product model number are located on a label on
the rear of the monitor or on a label under the front bezel of the monitor head. You might need these
numbers when you contact HP for support.
Locating the serial number and product number
5
Setting up the monitor
This section describes the options for connecting your monitor to a PC, notebook, or similar device.
WARNING! To reduce the risk of serious injury, read the
Safety & Comfort Guide
. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The
Safety &
Comfort Guide
also provides important electrical and mechanical safety information. The
Safety &
Comfort Guide
is available on the web at http://www.hp.com/ergo.
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure
on the panel can cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the
screen will not recover to its normal condition.
IMPORTANT: To prevent the screen from getting scratched, defaced, or broken and to prevent
damage to the control buttons, position the monitor facedown on a flat surface covered with protective
sheet foam or a nonabrasive cloth.
Preparing to use the monitor
Correctly unpackaging your monitor and setting up your monitor stand is critical to safe use. This
section describes how to safely set up your monitor.
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might
cause interfering reflections.
WARNING! To reduce the risk of serious injury, read the
Safety & Comfort Guide
. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The
Safety &
Comfort Guide
also provides important electrical and mechanical safety information. The
Safety &
Comfort Guide
is also available on the web at http://www.hp.com/ergo.
1. Place the monitor on a smooth, flat surface.
2. Remove the hard screen cover from the monitor.
IMPORTANT: Do not touch the surface of the LCD panel. Pressure on the panel might cause
permanent non-uniformity of color or disorientation of the liquid crystals.
6
Chapter 2 Getting started
3. Adjust the monitor angle to a comfortable eye level.
Switching to portrait mode
Correctly unpackaging your monitor and setting up your monitor stand is critical to safe use. This
section describes how to safely switch your monitor to portrait mode.
To switch the monitor to portrait mode, make sure to extend the kickstand to its maximum angle.
Switching to portrait mode
7
Connect the USB Type-C cable to the connector on the top side of the monitor.
NOTE: Use the operating system display settings or HP Display Center to rotate the screen from
landscape to portrait.
Connecting the cables
In addition to details about how to connect a cable, this section contains information about how your
monitor functions when you connect certain cables.
1. Place the monitor in a convenient, well-ventilated location.
8
Chapter 2 Getting started
2. Connect the monitor to a computer or mobile device by connecting the L-shaped end of the USB
Type-C cable to the USB Type-C port on the monitor and the other end to the USB Type-C port on
the computer or mobile device.
NOTE: Use only the HP-approved USB Type-C cable provided with the monitor. The cable features
an L-shaped connector that is compatible with the monitor. Be sure that the L-shaped end of the
cable is connected to the monitor.
The monitor features two USB Type-C ports that support power delivery and video input. These
ports are compatible with DisplayPort
™
Alternate Mode (Alt Mode) and HDCP 1.4.
NOTE: When a connected computer or mobile device enters sleep mode or is turned off, the
monitor enters Auto-Sleep mode.
NOTE: Be sure that the connected devices can support video signals and minimum power
delivery of 4.5 W (5 V/0.9 A).
NOTE: It is recommended to connect the power adapter when connecting to a mobile phone.
3. Charge the computer or mobile device when connected to AC power.
a. Connect the L-shaped end of the USB Type-C cable to the USB Type-C port on the monitor and
the other end to the USB Type-C port on the computer or mobile phone.
NOTE: Use only the HP-approved USB Type-C cable provided with the monitor. The L-shaped
connector should only be connected to the monitor side.
Connecting the cables
9
b. Connect one end of the power cord to the AC adapter and the other end to a grounded AC
outlet. Then connect the AC adapter to the USB Type-C port on the monitor.
NOTE: When connected to AC power, the monitor can charge connected devices when
turned off or in Auto-Sleep mode.
The monitor requires minimum 4.5 W (5 V/0.9A) to power on. The recommended maximum
input power is 90 W. The monitor supports power delivery inputs of 5 V, 9 V, 10 V, 12 V, 15 V, and
20 V.
When connecting to an adapter, the monitor supports power delivery output up to maximum
65 W via power pass-through. The monitor supports power delivery outputs of 5 V, 9 V, 12 V, 15
V, and 20 V.
● When connecting to a 30 W or lower adapter, a maximum of 20 W power delivery is
supported.
● When connecting to a 45 W adapter, a maximum of 35 W power delivery is supported.
● When connecting to a 65 W adapter, a maximum of 55 W power delivery is supported.
● When connecting to a 90 W or higher adapter, a maximum of 65 W power delivery is
supported.
● The connected mobile device must support USB Type-C DP Alt mode, including USB
Type-C PD 2.0 output or above.
● HP recommends a 65 W or greater USB Type-C AC adapter to charge computers or 18 W
or greater USB Type-C AC adapter to charge mobile devices.
Connecting to a single host
Use one of the following scenarios to connect the monitor to a single host.
NOTE: Be sure the connected devices can support video signals and power delivery of a minimum 4.5
W (5 V/0.9 A).
● Connect a single source device to one of the USB Type-C ports of the monitor.
10
Chapter 2 Getting started
● Connect the L-shaped end of the USB Type-C cable to the USB Type-C port on the monitor and the
other end to a computer that is connected to AC power.
NOTE: HP recommends a 65 W or greater USB Type-C AC adapter to charge computers, or an 18
W or greater USB Type-C AC adapter to charge mobile devices.
NOTE: The monitor delivers up to 65 W of power. If the laptop requires more than 65 W, you must
use a more powerful adapter or the laptop battery level will continue to decrease during use.
Connecting dual hosts
Use one of the following scenarios to connect the monitor to dual hosts.
Connecting dual hosts
11
● Connect the monitor to dual source devices.
NOTE: The active video source defaults to the second connected host. You can manually select
the video source using HP Display Center.
NOTE: The product includes only one USB Type-C cable.
● Connect the monitor to dual source devices that are powered by AC power.
NOTE: The active video source defaults to the second connected host. You can manually select
the video source using HP Display Center.
NOTE: The product includes only one USB Type-C cable.
12
Chapter 2 Getting started
Turning on the monitor
This section provides important information about preventing damage to your monitor, startup
indicators, and troubleshooting information.
IMPORTANT: Burn-in image damage might occur on monitors that display the same static image on
the screen for 12 or more hours. To avoid burn-in image damage, you should always activate a screen
saver application or turn off the monitor when it will not be in use for a prolonged period of time. Image
retention is a condition that might occur on all LCD screens. Burn-in damage on the monitor is not
covered under the HP warranty.
Press the power button on the monitor to turn it on.
NOTE: If pressing the power button has no effect, the Power Button Lockout feature might be
enabled. To disable this feature, press and hold the monitor power button for 10 seconds.
Ensure that the "Power Button is Unlocked" message displays after holding the power button for 10
seconds. If you continue to see the "Power Button is Locked" message, continue holding the power
button for an additional 10 seconds.
The OSD menu supports English only.
When you first turn on your monitor, a monitor status message is displayed for five seconds. The
message shows which input is the current active signal, the current color setting, the status of the
Turning on the monitor
13
auto-switch source setting (On or Off; default setting is On), the current preset display resolution, and
the recommended preset display resolution.
The monitor automatically scans the signal inputs for an active input and uses that input for the display.
HP watermark and image retention policy
Some monitors are designed with In-Plane Switching (IPS) display technology, which provides ultrawide
viewing angles and advanced image quality. Though suitable for many applications, this panel
technology is not suitable for static, stationary, or fixed images for long periods of time, unless you
use screen savers.
Applications with static images can include camera surveillance, video games, marketing logos, and
templates. Static images can cause image retention damage that could look like stains or watermarks
on the monitor's screen.
Image retention damage on monitors that are in use 24 hours per day is not covered under the HP
warranty. To avoid image retention damage, always turn off the monitor when it is not in use, or use the
power management setting, if supported on your computer, to turn off the monitor when the computer is
idle.
Connecting an HP notebook or desktop
You can attach a computer, notebook, or similar device to the monitor with a single USB Type-C
connection. The USB Type-C port provides video and power delivery when you connect the device.
NOTE: The host computer must be able to support DisplayPort Alt Mode (video, charging, and USB)
over the USB Type-C connector and must also be compatible with USB Type-C ports.
To connect a computer, connect one end of a USB Type-C cable to the USB Type-C port on the side of
the monitor and the other end to the USB Type-C port on the computer. This USB Type-C cable provides
single-cable connectivity for audio and video, and power delivery.
14
Chapter 2 Getting started
Using the monitor3
This chapter describes how to use your monitor and its features, including software and utilities, the
OSD menu, and the function buttons.
Downloading HP Display Center
You can download and install the HP Display Center software from the Microsoft store or from HP
Customer Support.
You can use HP Display Center (HPDC) to adjust your HP monitor to suit your preferences and update
firmware for the monitor. You can also customize the viewing features, the video input source, and the
power setting. You can also use HP Display Center to leverage custom settings from one monitor to
another identical monitor.
NOTE: HP Display Center is available only for PCs. It is not supported on mobile devices.
Download HP Display Center from Microsoft store:
1. Select the Microsoft Store app on your desktop or type Microsoft Store in the taskbar search
box.
2. Type HP Display Center in the Microsoft Store search box.
3. Follow the on-screen instructions.
Download HP Display Center for macOS®:
1. Go to HP Customer Support and search for the monitor.
2. Select Software and Drivers.
3. Select Choose a different OS, and then select macOS + version.
4. Select Software Solutions, and then select Download.
The tool downloads to the selected location.
Downloading software and utilities
You can download and install the INF (Information) file from HP Support.
To download the file:
1. Go to http://www.hp.com/support.
2. Select Software and Drivers.
3. Select your product type.
4. Enter your HP monitor model in the search field and follow the on-screen instructions. The .INF file is
included in the SoftPaq.
Using the monitor
15
The Information (INF) file
The INF file defines monitor resources used by Windows® operating systems to ensure monitor
compatibility with the computer’s graphics adapter.
This monitor is Plug and Play compatible, and the monitor will work correctly without installing the INF
file. Monitor Plug and Play compatibility requires that the computer’s graphics card is VESA® DDC2
compliant and that the monitor connects directly to the graphics card. Plug and Play does not work
through separate BNC-type connectors or through distribution buffers, boxes, or both.
Display mode status
When you turn on the monitor, the status message shows the display mode. The display mode is also
displayed when you change the video input.
Using the OSD menu
You can adjust your HP monitor to a comfortable brightness level. Use the procedure to access the
brightness menu and adjust the brightness.
The first time you increase the brightness value, a message box displays to inform you that power
consumption will increase. Press the increase brightness button to confirm the change, or press the
decrease brightness button to cancel it.
NOTE: The OSD menu is displayed in English only.
1. Press the brightness adjustment button to open the brightness menu.
2. Press the increase or decrease brightness buttons to adjust the brightness.
Choosing a color mode
You can use the buttons on the side of the monitor to choose different color modes.
1. Turn on the monitor.
2. Press and hold the increase brightness button on the right side of the monitor for two seconds. The
color mode menu displays. For more information, see Side components on page 4.
3. Press the increase brightness button to select a mode, and then press the decrease brightness
button on the right side of the monitor to confirm the selection.
16
Chapter 3 Using the monitor
Using Auto-Sleep Mode
Your monitor has an energy-saving feature called Auto-Sleep Mode, which is a reduced power state. This
section describes how to activate or adjust Auto-Sleep Mode on your monitor.
When Auto-Sleep Mode is enabled, which it is by default, the monitor enters a reduced power state when
the computer signals low-power mode, which it does by the absence of either a horizontal or vertical
sync signal.
Upon entering this reduced power state (Auto-Sleep mode) the monitor displays a message that it is
entering sleep mode. Then the monitor screen is blanked and the backlight turns off. The monitor draws
less than 0.5 W of power when in this reduced power state. The monitor wakes from Auto-Sleep mode
when the computer sends an active signal to the monitor, for example, when you activate the mouse or
keyboard.
NOTE: The OSD menu supports English only.
To disable Auto-Sleep Mode in HP Display Center:
1. Open HP Display Center.
2. Select Advanced.
3. Set Auto-Sleep to Off.
Using Auto-Sleep Mode
17
Support and troubleshooting4
If your monitor is not working as expected, you might be able to resolve the issue by following the
instructions in this section.
Using the self-test function
To help verify the correct operation of this monitor, a series of startup images and messages is
displayed. These images and messages function as a self-test. Use the following procedure to start the
self-test.
1. Turn off the monitor and disconnect all of the cables.
2. Turn on the monitor. An image similar to the one shown here is displayed.
A monitor status message is displayed next.
NOTE: The OSD menu supports English only.
18
Chapter 4 Support and troubleshooting
The power-on image and monitor status message indicate that the monitor is working as expected
and is looking for a valid video signal.
3. Connect a video source to the monitor and repeat steps 1 and 2. If no external video signal is
detected, check the video connection to the host computer.
Solving common issues
The following table lists possible issues, the possible cause of each issue, and the recommended
solutions.
NOTE: Always ensure that the BIOS, device firmware, and monitor firmware are updated to the latest
version.
Table 4-1
Common issues and solutions
Issues Possible cause Solution
Screen is blank or video is
blinking.
USB Type-C cable is disconnected. Connect the USB Type-C cable that is approved by HP and
supports USB Alt-mode DP 1.2 and power delivery.
Monitor is off. Press the monitor power button.
NOTE: If pressing the power button has no effect, press
and hold the power button for 10 seconds to disable the
Power Button Lockout feature.
Video cable is improperly
connected.
Connect the video cable properly. For more information,
see Connecting the cables on page 8.
System is in Auto-Sleep Mode. Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
Video card is incompatible. Perform one of the following actions:
● Select the input from HP Display Center. Set Auto-
Switch Input to Off, and then manually select the
input.
● Replace the video card or connect the video cable to
one of the computer’s on-board video sources.
Image appears blurred,
indistinct, or too dark.
Brightness setting is too low. Adjust the brightness by pressing the increase or
decrease brightness buttons or modify the brightness
value through HP Display Center.
“Check Video Cable” is
displayed on the screen.
Monitor video cable is
disconnected.
Connect the appropriate video signal cable between the
computer and monitor. Be sure that the computer power is
off while connecting the video cable.
“Input Signal Out of Range”
is displayed on screen.
Video resolution rate, refresh rate,
or both, are set higher than the
monitor supports.
Change the settings to a supported setting. See Preset
display resolutions on page 23.
The monitor does not enter
into a low-power sleep
state.
The monitor's power saving control
is disabled.
Open the HP Display Center menu, select Advanced and
then set Auto-Sleep to On.
“Power Button Lockout” is
displayed.
The monitor's power button lockout
feature is enabled.
Press and hold the Power button for 10 seconds to unlock
the power button function.
Monitor has trouble waking
from sleep mode
Open the HP Display Center menu, select Input and then
set DisplayPort Hot Plug Detection to On.
Solving common issues 19
Maintaining the monitor5
Properly maintained, your monitor can run for many years. These instructions provide steps you can
perform to keep your monitor in the best condition.
Maintenance guidelines
Follow these instructions to enhance the performance and extend the life of the monitor.
● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those
controls that are covered in the operating instructions. If the monitor is not operating properly or
has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
● Use only a power source and connection appropriate for this monitor, as indicated on the label or
back plate of the monitor.
● Be sure that the total ampere rating of the products connected to the outlet does not exceed the
current rating of the AC outlet and that the total ampere rating of the products connected to the
cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating
(AMPS or A) for each device.
● Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the
plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
● Turn the monitor off when it is not in use, and use a screen saver program. Doing this can
substantially increase the life expectancy of the monitor.
NOTE: A burned-in image on the monitor is not covered under the HP warranty.
● Never block the slots and openings of the cabinet or push objects into them. These openings
provide ventilation.
● Do not drop the monitor or place it on an unstable surface.
● Keep the monitor in a well-ventilated area, away from excessive light, heat, or moisture.
Cleaning the monitor
Use these instructions to clean your monitor when necessary.
1. Turn off the monitor and unplug the cable.
2. Disconnect any external devices.
3. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
CAUTION: Never spray cleaner directly onto the screen. It can run behind the bezel and damage
the electronics. Water dripping into the ventilation openings or other points of entry can cause
20
Chapter 5 Maintaining the monitor
damage to the monitor. Protect your monitor by always consulting your user guide for cleaning
procedures, or go to http://www.hp.com/support and search for How to Clean Your Computer.
IMPORTANT: Do not use cleaners that contain petroleum-based materials such as benzene,
thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals might
damage the monitor.
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen
surface. The cloth should be moist, but not wet. Allow the monitor to air-dry before use.
4. After you remove the dirt and debris, you can also clean the surfaces with a disinfectant. The World
Health Organization (WHO) recommends cleaning surfaces, followed by disinfection, as a best
practice for preventing the spread of viral respiratory illnesses and harmful bacteria. A disinfectant
that is within HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and
30% water. This solution is also known as rubbing alcohol and is sold in most stores.
Shipping the monitor
Keep the original packing box in a storage area. You might need it later if you ship the monitor or move.
Shipping the monitor
21
Technical specificationsA
This section contains technical specifications for the physical aspects of your monitor, such as the
weight and viewing dimensions, as well as required environmental operating conditions and power
source ranges.
All specifications represent the typical specifications provided by HP component manufacturers; actual
performance can vary either higher or lower.
NOTE: For the latest specifications or additional specifications for this product, go to
http://www.hp.com/go/quickspecs/ and search for your specific monitor model to find the model-
specific QuickSpecs.
36.5 cm (14.36 in) model specifications
This section provides specifications for your monitor.
Table A-1
Technical specifications
Specification Measurement
metric
U.S.
Display, wide-screen 36.5 cm 14.36 in
Type IPS
Viewable image size 35.56 cm diagonal 14.0 in diagonal
Maximum weight (unpacked) 630 g 1.40 lbs
Dimensions (include base)
Height 32.06 cm 12.62 in
Width 20.86 cm 8.21 in
Depth 0.88 cm 0.35 in
Tilt +18.8° to 46.2°
Environmental requirements temperature
Operating temperature 5°C to 35°C 41°F to 95°F
Storage temperature –40°C to 65°C –40°F to 149°F
Relative humidity 20% to 80% (noncondensing)
Power source 5 V/9 V, 10 V/12 V/15 V, 20 V DC 4.5A max
USB Type-C PD function 5 V/9 V/12 V/15 V DC 3A max or 20 V DC
3.25A max
Input terminal Two USB Type-C connectors. Supports
DP Alt mode and HDCP 1.4.
22 Appendix A Technical specifications
Preset display resolutions
The following display resolutions are the most commonly used modes and are set as factory defaults.
The monitor automatically recognizes these preset modes, and they will appear properly sized and
centered on the screen.
36.5 cm (14.36 in) model
This section provides preset display resolutions.
NOTE: When the resolution is set to 1600 × 900, the overdrive function will be locked at Level 1 in the
HP Display Center software.
Table A-2
Preset display resolutions
Preset Pixel Formant Horz Freq (kHz) Vert Freq (Hz)
1 640 × 480 31.469 59.94
2 640 × 480 37.5 75
3 720 × 400 31.469 70.087
4 800 × 600 37.879 60.317
5 800 × 600 46.875 75
6 1024 × 768 48.363 60.004
7 1024 × 768 60.203 75.03
8 1280 × 720 45 60
9 1280 × 1024 63.981 60.02
10 1280 × 1024 79.976 75.025
11 1440 × 900 55.935 59.887
12 1600 × 900* 60 60
13 1600 × 1200 75 60
14 1680 × 1050 65.29 59.954
15 1920 × 1080 67.5 60
16 1920 × 1200 74.556 59.89
17 2560 × 1600 98.713 59.972
18 2560 × 1600 124.265 74.949
Energy saver feature
This monitor supports a reduced power state.
The reduced power state is initiated if the monitor detects the absence of either the horizontal sync
signal or the vertical sync signal. Upon detecting the absence of these signals, the monitor screen is
blank and the backlight is turned off. In the reduced power state, the monitor uses < 0.5 W of power.
There is a brief warm-up period before the monitor returns to its normal operating state.
Preset display resolutions
23
See the computer manual for instructions on setting the energy saver mode (sometimes called “power
management feature”).
NOTE: This power saver feature works only when the monitor is connected to a computer that has
energy-saver features.
24 Appendix A Technical specifications
AccessibilityB
HP’s goal is to design, produce, and market products, services, and information that everyone
everywhere can use, either on a standalone basis or with appropriate third-party assistive technology
(AT) devices or applications.
HP and accessibility
Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is
reflected in everything HP does. HP strives to create an inclusive environment focused on connecting
people to the power of technology throughout the world.
Finding the technology tools you need
Technology can unleash your human potential. Assistive technology removes barriers and helps you
create independence at home, at work, and in the community. Assistive technology helps increase,
maintain, and improve the functional capabilities of electronic and information technology.
For more information, see Finding the best assistive technology on page 26.
The HP commitment
HP is committed to providing products and services that are accessible for people with disabilities.
This commitment supports the company’s diversity objectives and helps ensure that the benefits of
technology are available to all.
The HP accessibility goal is to design, produce, and market products and services that can be effectively
used by everyone, including people with disabilities, either on a standalone basis or with appropriate
assistive devices.
To achieve that goal, this Accessibility Policy establishes seven key objectives to guide HP actions. All
HP managers and employees are expected to support these objectives and their implementation in
accordance with their roles and responsibilities:
● Raise the level of awareness of accessibility issues within HP, and provide employees with the
training they need to design, produce, market, and deliver accessible products and services.
● Develop accessibility guidelines for products and services, and hold product development groups
accountable for implementing these guidelines where competitively, technically, and economically
feasible.
● Involve people with disabilities in the development of accessibility guidelines and in the design and
testing of products and services.
● Document accessibility features, and make information about HP products and services publicly
available in an accessible form.
● Establish relationships with leading assistive technology and solution providers.
● Support internal and external research and development that improves assistive technology
relevant to HP products and services.
Accessibility
25
● Support and contribute to industry standards and guidelines for accessibility.
International Association of Accessibility Professionals (IAAP)
IAAP is a not-for-profit association focused on advancing the accessibility profession through
networking, education, and certification. The objective is to help accessibility professionals develop and
advance their careers and to better enable organizations to integrate accessibility into their products
and infrastructure.
As a founding member, HP joined to participate with other organizations to advance the field of
accessibility. This commitment supports HP’s accessibility goal of designing, producing, and marketing
products and services that people with disabilities can effectively use.
IAAP will make the profession strong by globally connecting individuals, students, and
organizations to learn from one another. If you are interested in learning more, go to
http://www.accessibilityassociation.org to join the online community, sign up for newsletters, and learn
about membership options.
Finding the best assistive technology
Everyone, including people with disabilities or age-related limitations, should be able to communicate,
express themselves, and connect with the world using technology. HP is committed to increasing
accessibility awareness within HP and with our customers and partners.
Whether it’s large fonts that are easy on the eyes, voice recognition that lets you give your hands a
rest, or any other assistive technology (AT) to help with your specific situation—a variety of assistive
technologies make HP products easier to use. How do you choose?
Assessing your needs
Technology can unleash your potential. AT removes barriers and helps you create independence
at home, at work, and in the community. AT helps increase, maintain, and improve the functional
capabilities of electronic and information technology.
You can choose from many AT products. Your AT assessment should allow you to evaluate several
products, answer your questions, and facilitate your selection of the best solution for your situation.
You will find that professionals qualified to do AT assessments come from many fields, including those
licensed or certified in physical therapy, occupational therapy, speech/language pathology, and other
areas of expertise. Others, while not certified or licensed, can also provide evaluation information.
You will want to ask about the individual’s experience, expertise, and fees to determine if they are
appropriate for your needs.
Accessibility for HP products
These links provide information about accessibility features and AT, if applicable and available in your
country or region, that are included in various HP products. These resources will help you select the
specific assistive technology features and products most appropriate for your situation.
● HP Aging & Accessibility: Go to http://www.hp.com, type Accessibility in the search box. Select
Office of Aging and Accessibility.
● HP computers: For Windows products, go to http://www.hp.com/support, type Windows
Accessibility Options in the Search our knowledge library search box. Select the appropriate
operating system in the results.
● HP Shopping, peripherals for HP products: Go to http://store.hp.com, select Shop, and then select
Monitors or Accessories.
26
Appendix B Accessibility
If you need additional support with the accessibility features on your HP product, see Contacting
support on page 29.
Additional links to external partners and suppliers that may provide additional assistance:
● Microsoft Accessibility information (Windows and Microsoft Office)
● Google Products accessibility information (Android, Chrome, Google Apps)
Standards and legislation
Countries worldwide are enacting regulations to improve access to products and services for persons
with disabilities. These regulations are historically applicable to telecommunications products and
services, PCs and printers with certain communications and video playback features, their associated
user documentation, and their customer support.
Standards
The US Access Board created Section 508 of the Federal Acquisition Regulation (FAR) standards to
address access to information and communication technology (ICT) for people with physical, sensory, or
cognitive disabilities.
The standards contain technical criteria specific to various types of technologies, as well as
performance-based requirements which focus on functional capabilities of covered products. Specific
criteria cover software applications and operating systems, web-based information and applications,
computers, telecommunications products, video and multimedia, and self-contained closed products.
Mandate 376 – EN 301 549
The European Union created the EN 301 549 standard within Mandate 376 as an online toolkit for public
procurement of ICT products. The standard specifies the accessibility requirements applicable to ICT
products and services, with a description of the test procedures and evaluation methodology for each
requirement.
Web Content Accessibility Guidelines (WCAG)
Web Content Accessibility Guidelines (WCAG) from the W3C’s Web Accessibility Initiative (WAI) helps
web designers and developers create sites that better meet the needs of people with disabilities or
age-related limitations.
WCAG advances accessibility across the full range of web content (text, images, audio, and video)
and web applications. WCAG can be precisely tested, is easy to understand and use, and allows web
developers flexibility for innovation. WCAG 2.0 has also been approved as ISO/IEC 40500:2012.
WCAG specifically addresses barriers to accessing the web experienced by people with visual, auditory,
physical, cognitive, and neurological disabilities, and by older web users with accessibility needs. WCAG
2.0 provides characteristics of accessible content:
● Perceivable (for instance, by addressing text alternatives for images, captions for audio, adaptability
of presentation, and color contrast)
● Operable (by addressing keyboard access, color contrast, timing of input, seizure avoidance, and
navigability)
● Understandable (by addressing readability, predictability, and input assistance)
● Robust (for instance, by addressing compatibility with assistive technologies)
Standards and legislation
27
Legislation and regulations
Accessibility of IT and information has become an area of increasing legislative importance.
The HP policy landscape website provides information about key legislation, regulations, and standards
in the following locations:
● United States
● Canada
● Europe
● Australia
Useful accessibility resources and links
These organizations, institutions, and resources might be good sources of information about disabilities
and age-related limitations.
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes
only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on
this page does not imply endorsement by HP.
Organizations
These organizations are a few of the many that provide information about disabilities and age-related
limitations.
● American Association of People with Disabilities (AAPD)
● The Association of Assistive Technology Act Programs (ATAP)
● Hearing Loss Association of America (HLAA)
● Information Technology Technical Assistance and Training Center (ITTATC)
● Lighthouse International
● National Association of the Deaf
● National Federation of the Blind
● Rehabilitation Engineering & Assistive Technology Society of North America (RESNA)
● Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI)
● W3C Web Accessibility Initiative (WAI)
Educational institutions
Many educational institutions, including these examples, provide information about disabilities and
age-related limitations.
● California State University, Northridge, Center on Disabilities (CSUN)
● University of Wisconsin - Madison, Trace Center
28
Appendix B Accessibility
● University of Minnesota computer accommodations program
Other disability resources
Many resources, including these examples, provide information about disabilities and age-related
limitations.
● ADA (Americans with Disabilities Act) Technical Assistance Program
● ILO Global Business and Disability network
● EnableMart
● European Disability Forum
● Job Accommodation Network
● Microsoft Enable
HP links
These HP-specific links provide information that relates to disabilities and age-related limitations.
HP comfort and safety guide
HP public sector sales
Contacting support
HP offers technical support and assistance with accessibility options for customers with disabilities.
NOTE: Support is in English only.
● Customers who are deaf or hard of hearing who have questions about technical support or
accessibility of HP products:
– Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain
Time.
● Customers with other disabilities or age-related limitations who have questions about technical
support or accessibility of HP products:
– Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
Other disability resources
29
Index
A
accessibility 25, 26, 28, 29
accessibility needs
assessment 26
assistive technology (AT)
finding 26
purpose 25
AT (assistive technology)
finding 26
purpose 25
C
calling technical support 3
color mode 16
components
side 4
customer support,
accessibility 29
D
diagnostics 18
G
getting started 2
getting to know your monitor 3
H
HP Assistive Policy 25
HP Customer Support 15
HP Display Center 15
HP resources 2
HP support 2
I
International Association of
Accessibility Professionals 26
L
label 5
M
menu button 4
P
portrait mode 7
product label 5
product number 5
R
resources, accessibility 28
S
safety information 2
Section 508 accessibility
standards 27
self-test 18
serial number 5
side components 4
standards and legislation,
accessibility 27
support 3
T
technical support 3
troubleshooting 18
W
warnings 2
30
Index
