Operating Instructions
Cordless Phone
Model No.
KX-TGD610
KX-TGD613
KX-TGD630
KX-TGD632
KX-TG3812
KX-TGD633
Model shown is KX-TGD610.
Before initial use, see “Getting Started”
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Consulte “Guía Rápida Española”, página 54.
For assistance, visit our Web site: https://shop.panasonic.com/support for
customers in the U.S.A.
Please register your product: https://shop.panasonic.com/support
Introduction
Model composition .......................................3
Accessory information ..................................3
Graphical symbols for use on equipment and
their descriptions ..........................................5
Important Information
For your safety .............................................6
Important safety instructions ........................7
For best performance ...................................8
Other information .........................................8
Specifications ...............................................9
Getting Started
Setting up ...................................................10
Controls ......................................................12
Display icons/Indicators .............................13
Language settings ......................................14
Date and time .............................................14
Recording your greeting message .............15
Other settings .............................................15
Making/Answering Calls
Making calls ...............................................16
Answering calls ..........................................16
Useful features during a call .......................17
Intercom .....................................................18
Call Block
Call block ....................................................20
Storing unwanted callers ............................20
Phonebook
Phonebook .................................................22
Speed dial ..................................................24
Programming
Menu list .....................................................25
Alarm ..........................................................31
Silent mode ................................................31
Baby monitor ..............................................32
Other programming ....................................34
Registering a unit .......................................34
Caller ID Service
Using Caller ID service ...............................35
Caller list ....................................................35
Answering System
Answering system ......................................37
Turning the answering system on/off .........37
Greeting message ......................................37
Listening to messages ...............................38
Remote operation .......................................39
Answering system settings .........................40
Useful Information
Voicemail service .......................................42
Wall mounting ............................................43
Error messages ..........................................46
Troubleshooting .........................................46
FCC and other information .........................51
Guía Rápida Española
Guía Rápida Española ...............................54
Appendix
Customer services .....................................59
Limited Warranty (ONLY FOR U.S.A.) .......60
Index
Index...........................................................62
2
Table of Contents
Model composition
n KX-TGD610 series n KX-TGD630 series
R Model shown is KX-TGD613. R Model shown is KX-TGD633.
Series Model No.
Base unit Handset
Part No. Part No. Quantity
KX-TGD610
series
KX-TGD610 KX-TGD610 KX-TGDA63 1
KX-TGD613 KX-TGD610 KX-TGDA63 3
KX-TGD630
series
KX-TGD630 KX-TGD630 KX-TGDA63 1
KX-TGD632 KX-TGD630 KX-TGDA63 2
KX-TG3812 KX-TGD630 KX-TGDA63 2
KX-TGD633 KX-TGD630 KX-TGDA63 3
Accessory information
Supplied accessories
No.
Accessory item/
Part number
Quantity
KX-TGD610
KX-TGD630
KX-TGD632
KX-TG3812
KX-TGD613
KX-TGD633
A AC adaptor/PNLV226-0X 1 1 1
B
Telephone line cord
*1
1 1 1
C
Wall mounting adaptor
*2
1 1 1
D
Rechargeable batteries
*3
2 4 6
E
Handset cover
*4,
*5
1 2 3
F
Charger
*6
- 1 2
*1 PNJA1186Z (Black), PNJA1193Z (White)
*2 PNKL1044Y2 (Black), PNKL1044Y1 (White)
*3 See page 4 for replacement battery information.
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3
Introduction
*4 The handset cover comes attached to the handset.
*5 PNYNTGDA66MR (Black), PNYNTGDA63WR (White)
*6 PNLC1077ZB (Black), PNLC1077ZW (White)
A B C D
E F
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 59).
Accessory item Model number/Specifications
Rechargeable
batteries
HHR-4DPA
*1
R To order, please visit https://shop.panasonic.com/support
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Range extender
KX-TGA407
*2
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By installing this unit, you can extend the range of your phone system to include areas
where reception was previously not available. This product can be purchased online. Please
visit our Web site: https://shop.panasonic.com/support
Other information
R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
4
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Introduction
Expanding your phone system
Handset (optional): KX-TGDA63/KX-TGDA66
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
R Optional handsets may be a different color
from that of the supplied handsets.
R Optional handsets (KX-TGDA66) have a
different key print from that of the supplied
handsets.
R To order, please visit https://
shop.panasonic.com/support
Graphical symbols for use on equipment and their
descriptions
Symbol Explanation Symbol Explanation
Alternating current (A.C.) Class P equipment
(equipment in which
protection against electric
shock relies on Double
Insulation or Reinforced
Insulation)
Direct current (D.C.) “ON” (power)
Protective earth “OFF” (power)
Protective bonding earth Stand-by (power)
Caution, risk caused by
visible radiation
“ON”/“OFF” (power;
push-push)
For indoor use only Caution, risk of electric
shock
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5
Introduction
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
R Use only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact us
at https://shop.panasonic.com/support
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
R To prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
R Do not place the handset on the base unit
when battery cover is removed.
Operating safeguards
R Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
R Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.92 GHz to 1.93 GHz, and the RF
transmission power is 115 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
6
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Important Information
outlet is installed near the product and is
easily accessible.
R The product is only use for mounting at
heights £ 2 m.
Note:
R This height is not guaranteed for product
reliability.
R To prevent serious injuries due to the
product unexpectedly falling, the product
must be installed at a height of 1.5 m or
lower.
R This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
Battery
R We recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
R Avoid the use in the following conditions
– High or low extreme temperatures during
use, storage or transportation.
– Replacement of a battery with an
incorrect type that can defeat a
safeguard.
– Disposal of a battery into fire or a hot
oven, or mechanically crushing or cutting
of a battery, that can result in an
explosion.
– Extremely high temperature and/or
extremely low air pressure that can
result in an explosion or the leakage of
flammable liquid or gas.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY
(1-800-822-8837) for information on how to
recycle this battery.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
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7
Important Information
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Environment
R Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as heating devices, cooking
appliances, etc. It should not be placed in
rooms where the temperature is less than
0 °C (32 °F) or greater than 40 °C (104 °F).
Damp basements should also be avoided.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
R Wipe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
Other information
R The applied nameplate is located at the
bottom or rear of the product.
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer,
or return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
R To dispose of your product, please recycle
in accordance with local environmental
regulations. For further recycling
information please visit
https://shop.panasonic.com/recycle
8
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Important Information
Notice
Specifications
R Frequency range:
1.92 GHz to 1.93 GHz
R RF transmission power:
115 mW (max.)
R Power source:
120 V AC, 60 Hz
R Power consumption:
Base unit
*1
:
Standby: 1.0 W
Maximum: 3.5 W
Base unit
*2
:
Standby: 1.0 W
Maximum: 4.3 W
Charger:
Standby: 0.1 W
Maximum: 1.8 W
R Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)
*1 KX-TGD610 series
*2 KX-TGD630 series
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9
Important Information
Setting up
Connections
n Base unit
Connect the AC adaptor to the unit by
pressing the plug firmly.
Connect the AC adaptor to the power
outlet.
Connect the telephone line cord to the
unit, then to the single-line telephone jack
(RJ11C) until you hear a click.
A DSL/ADSL filter (not supplied) is
required if you have a DSL/ADSL service.
Note:
R Use only the supplied Panasonic AC
adaptor PNLV226.
1
3
2
4
3
n Charger
Connect the AC adaptor to the power
outlet.
1
Battery installation
R USE ONLY rechargeable Ni-MH batteries
AAA (R03) size (
1
).
R Do NOT use alkaline/manganese/Ni-Cd
batteries.
R Confirm correct polarities (
, ).
4
2
3
1
1
R Follow the directions on the display to set
up the unit.
10
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Getting Started
Removing the battery
1
2
Battery charging
Charge for about 7 hours.
R Confirm “Charging” is displayed (
1
).
R When the batteries are fully charged,
“Fully charged” is displayed.
1
Note when setting up
Note for connections
R The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
horizontally oriented AC outlet that faces
the floor, such as an AC outlet installed on
a ceiling or under a table, as the weight of
the adaptor may cause it to become
disconnected.
Power failure
R The unit cannot be used to make or receive
calls during a power failure. We
recommend connecting a corded-type
telephone that does not use an AC adaptor
to your telephone line.
Note for battery installation
R Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 7.
Note for battery charging
R It is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
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11
Getting Started
Battery level
Icon Battery level
High
Medium
Low
/
Needs charging.
Empty
Note:
R At the end of each call, the unit displays a
large icon for a few moments to indicate the
battery level.
R You can set the unit to play a voice
announcement when the battery is low or
needs charging (page 15).
Ni-MH battery performance (supplied
batteries)
Operation Operating time
In continuous use
10 hours max.
*1
Not in use (standby)
5 days max.
*1
*1 If eco mode is on.
Note:
R Actual battery performance depends on
usage and ambient environment.
Intelligent eco mode
This feature automatically reduces handset
power consumption by suppressing handset
transmission power when the handset is close
to the base unit.
R When this feature is activated, is
displayed.
R Eco mode is turned off when the clarity
booster is activated (page 18).
Controls
Handset
A
B
A
A
C
B
H
I
J
G
K
D
E
F
Speaker
M N (TALK)
Dial keypad
*: Temporary tone dialing
0: ( ) Ringer off
MZN (SP-PHONE: Speakerphone)
MCALL BLOCKN
Microphone
Receiver
Display
MOFFN ( )
12
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Getting Started
MFLASHNMCALL WAITN
Charge contacts
n Control type
Soft keys
By pressing a soft key, you can select the
feature shown directly above it on the
display.
Navigator key
– MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
– VOL. (Volume: MDN or MCN): Adjust the
receiver or speaker volume while talking.
– MFN W: View the phonebook entry.
– MEN REDIAL: View the redial list.
– MCN CID (Caller ID): View the caller list.
Base unit
n KX-TGD610 series: page 3
A
B
Charge contacts
MLOCATORN ( )
R You can locate a misplaced handset
by pressing MLOCATORN.
n KX-TGD630 series: page 3
B DC E
A
F
GHIJ
Charge contacts
Speaker
MLOCATORN
R You can locate a misplaced handset
by pressing MLOCATORN.
Message counter
MjN/MkN (VOL.: Volume up/down)
MERASEN
M N (Skip)
M N (PLAY/STOP)
Message indicator ( )
MANSWER ON/OFFN
M N (Repeat)
Display icons/Indicators
Handset display items
Item Meaning
Within base unit range
Out of base unit range
The line is in use.
R When flashing slowly:
The call is on hold.
R When flashing rapidly: An
incoming call is now being
received.
Eco mode is on. (page 12)
Noise reduction is set.
(page 17)
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13
Getting Started
Item Meaning
Equalizer is set. (page 18)
Speakerphone is on.
(page 16)
Ringer volume is off.
(page 16, 27)
Silent mode is on. (page 32)
Call sharing mode is off.
(page 29)
Alarm is on. (page 31)
Handset number
Battery level
Blocked call (page 20)
Clarity booster is on.
(page 18)
Baby monitor is activated.
The name/number displayed
next to the icon indicates the
monitoring unit. (page 32)
In use
Answering system is being
used by another unit.
Line in
use
Someone is using the line.
Base unit display item
n KX-TGD630 series: page 3
Item Meaning
“Greeting only” is
selected. Caller messages
are not recorded. (page 41)
Language settings
Display language
1 MMENUN#110
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Note:
R The language selected will also be used for
the low battery alert announcement
(page 15).
Voice announcement language
Available for:
KX-TGD630 series (page 3)
You can select the language used for the
following features.
– Answering system guidance
– Talking Caller ID
1 MMENUN#112
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Date and time
1 MMENUN#101
2 Enter the current month, date, and year
by selecting 2 digits for each.
Example: July 12, 2021
07 12 21
3 MOKN
4 Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
09 30
5 *: Select “AM” or “PM”.
6 MSAVEN a MOFFN
Note:
R When English is selected as the display
language, 12-hour clock format is used.
When Spanish is selected, 24-hour clock
format is used.
14
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Getting Started
Recording your greeting
message
Available for:
KX-TGD630 series (page 3)
You can record your own greeting message
instead of using a pre-recorded greeting
message. See page 37 for details.
1 MMENUN#302
2 MbN: “Yes” a MSELECTN
3 Record a greeting message. a MSTOPN
a MOFFN
Other settings
Dialing mode
If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 MMENUN#120
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Low battery alert
This feature plays a voice announcement
when the handset battery is low or needs
charging.
When this feature is turned on, the unit notifies
you as follows.
n When you end a call:
– The unit plays a voice announcement
when the battery is low or needs
charging.
n When the handset is in standby mode:
– If the battery is low or needs charging,
the unit plays a voice announcement at
the selected interval up to 3 times.
Note for handset:
R At the end of each call, the unit displays a
large icon for a few moments to indicate the
battery level.
Setting low battery alert
To turn this feature on, select the desired
announcement interval, or select “Off” to turn
this feature off. The default setting is “Every
hour”.
1 MMENUN#176
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
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15
Getting Started
Making calls
1 Lift the handset and then dial the phone
number.
R To correct a digit, press MCLEARN.
2 Press M N to make the call.
R To make the call using the
speakerphone, press MZN.
3 When you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Note:
R To switch to the speaker, press MZN.
To switch back to the receiver, press MZN/
M
N.
R In step 1, you can store the dialed phone
number to the phonebook by pressing
MSAVEN.
Making a call using the redial list
The last 5 phone numbers dialed are stored in
the redial list (48 digits max. each).
1 MEN REDIAL
2 MbN: Select the desired entry.
3 M
N
Erasing a number in the redial list
1 MEN REDIAL
2 MbN: Select the desired entry. a
MERASEN
3 MbN: “Yes” a MSELECTN a MOFFN
Adjusting the receiver or speaker
volume
Press MDN or MCN repeatedly while talking.
Note for handset:
R If the receiver volume is set to level 5
(max.), it will be changed to level 4 in the
next call.
Pause (for PBX/long distance service
users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 23).
Example: If you need to dial the line access
number “9” when making outside calls with a
PBX:
1 9 a MDN (Pause)
2 Dial the phone number. a M
N
Note:
R A 3.5 second pause is inserted each time
MDN (Pause) is pressed.
Answering calls
1 Lift the handset and then press M N or
MZN when the unit rings.
2 When you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Any key answer: You can answer the call by
pressing any dial key (except 0 key).
Auto talk: You can answer calls simply by
lifting the handset (page 29).
Temporary handset ringer off: You can turn
the ringer off temporarily by pressing M N (left
soft key).
Adjusting the ringer volume
Handset
Press MDN or MCN repeatedly to select the
desired volume while ringing.
R To turn the ringer off, press MCN repeatedly.
Base unit
*1
*1 KX-TGD630 series
Press MjN or MkN repeatedly to select the
desired volume.
R To turn the ringer off, press and hold MkN
until the unit beeps.
16
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Making/Answering Calls
Note for handset:
R To change the ringer volume and ringer
tone for an outside call, see page
page 27.
One-touch ringer off for the handset
Press and hold 0 ( ) until the unit beeps to
turn the ringer off. While the ringer is turned
off, the handset will not ring for calls.
R You can turn the ringer on again by
pressing and holding 0 (
) until the unit
beeps.
Useful features during a
call
Hold
1 Press MMENUN during an outside call.
2 MbN: “Hold” a MSELECTN
3 To release hold, press M
N.
R Another handset user can take the call
by pressing M N.
Note:
R After holding for 10 minutes, the call is
disconnected.
Mute
1 Press MMUTEN during a call.
2 To return to the call, press MMUTEN.
Note:
R MMUTEN is a soft key visible on the display
during a call.
Flash
MFLASHN allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
Note:
R To change the flash time, see page 29.
For call waiting or Call Waiting
Caller ID service users
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your phone
service provider.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed on the unit
that is in use after you hear the call waiting
tone.
1 Press MCALL WAITN to answer the 2nd
call.
2 To switch between calls, press MCALL
WAITN.
Note:
R Please contact your phone service provider
for details and availability of this service in
your area.
Temporary tone dialing (for
rotary/pulse service users)
Press * before entering access numbers
which require tone dialing.
Handset noise reduction
This feature allows you to hear the voice of
the person you are talking to more clearly, by
reducing the surrounding noise coming from
the other party’s telephone.
1 Press MMENUN while talking.
2 MbN: “Noise reduction on” or
“Noise reduction off” a
MSELECTN
Note:
R Depending on the environment where this
handset is being used, this feature may not
be effective.
R This feature is not available while using the
speakerphone.
For assistance, please visit https://shop.panasonic.com/support
17
Making/Answering Calls
Handset equalizer
This feature clarifies the voice of the person
you are talking to, producing a more
natural-sounding voice that is easier to hear
and understand.
1 Press MMENUN while talking.
2 MbN: “Equalizer” a MSELECTN
3 MbN: Select the desired setting.
4 Press MOKN to exit.
Note:
R Depending on the condition and quality of
your telephone line, this feature may
emphasize existing line noise. If it becomes
difficult to hear, select another setting.
R This feature is not available while using the
speakerphone.
R When both the “Equalizer” setting and
noise reduction are activated,
is
shown on the display.
Handset clarity booster
This feature can improve sound clarity when
the handset is used in an area where there
may be interference. During an outside call,
this feature is turned on automatically when
necessary.
R When this feature is turned on, is
displayed.
Call share
You can join an existing outside call.
To join the conversation, press M N when
the other unit is on an outside call.
Note:
R A maximum of 3 parties (including 1 outside
party) can join a conversation using 2
extensions. (3-way conference)
R To prevent other users from joining your
conversations with outside callers, turn call
sharing mode off (page 29).
Transferring calls, conference
calls
Outside calls can be transferred or a
conference call with an outside party can be
made between handsets.
1 During an outside call, press MMENUN.
2 MbN: “Intercom” a MSELECTN
3 MbN: Select the desired unit. a MSELECTN
4 Wait for the paged party to answer.
R If the paged party does not answer,
press MBACKN to return to the outside
call.
5 To complete the transfer:
Press MOFFN.
To establish a conference call:
MMENUN a MbN: “Conference” a
MSELECTN
R To leave the conference, press MOFFN.
The other 2 parties can continue the
conversation.
R To put the outside call on hold:
MMENUN a MbN: “Hold” a
MSELECTN
To resume the conference: MMENUN
a MbN: “Conference” a MSELECTN
R To cancel the conference: MMENUN a
MbN: “Stop conference” a
MSELECTN
You can continue the conversation
with the outside caller.
Intercom
Intercom calls can be made between
handsets.
Note:
R When paging unit(s), the paged unit(s)
beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, the interrupt tone sounds.
To finish intercom, press MOFFN. Then,
press M N to answer the call.
R To change the handset ringer volume and
ringer tone for intercom, see page 27.
18
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Making/Answering Calls
Making an intercom call
1 MMENUN a MbN: “Intercom” a
MSELECTN
2 MbN: Select the desired unit. a MSELECTN
3 When you finish talking, press MOFFN.
Note:
R You can also use the MINTERCOMN soft
key, if displayed, to make intercom calls.
Answering an intercom call
1 Press M N to answer the page.
2 When you finish talking, press MOFFN.
Turning auto intercom on/off
This feature allows the handset to answer
intercom calls automatically when it is called.
You do not need to press M N or MZN. When
this feature is set to “On”, the monitoring
handset for the baby monitor feature
(page 34) will also answer baby monitor
calls automatically. The default setting is
“Off”.
1 MMENUN#273
2 MbN: Select the desired setting. a
MSAVEN
3 MOFFN
Note:
R This feature is not available for all handsets
paging even if it is turned on.
For assistance, please visit https://shop.panasonic.com/support
19
Making/Answering Calls
Call block
You can press the MCALL BLOCKN button in
the following situations to disconnect the
current call and add a phone number to the
call block list:
– when an incoming call is being received
– when an incoming call is being recorded by
the answering system
*1
– when talking on an outside call
*1 KX-TGD630 series
Once a phone number has been added to the
call block list, the unit will block calls from that
phone number in the future.
1 Press MCALL BLOCKN under the
situations shown above.
2 Confirm the call block number and press
MYESN.
R The call block number is stored in the
call block list, “Caller blocked” is
displayed, and then the call is
disconnected.
Note:
R If the call has no phone number, the call is
blocked but it is not stored in the call block
list.
R The call block feature is not available for
intercom calls or calls received by call
waiting.
R Blocked calls are logged in the caller list.
Storing unwanted callers
The unit can block calls by storing the desired
items in the call block list beforehand (Caller
ID subscribers only).
– “Block a single number”: The unit
blocks calls from specific phone numbers
stored in the call block list.
– “Block range of numbers”: The unit
blocks calls that begin with a number stored
in the call block list, such as a toll-free
phone number prefix or certain area codes.
– “Block unknown CID”: The unit blocks
calls that have no phone number.
Single phone numbers and ranges of numbers
can be stored in the call block list up to 150
items in total.
Blocking unwanted callers:
When a call is received, the unit rings once
*1
while caller information is being received.
If the caller’s phone number matches an entry
in the call block list, the unit emits no sound to
the caller, and disconnects the call.
*1 If you do not want this one ring to sound,
select “No” in “Turning the first ring on/
off” (page 21).
Storing a single phone number
Important:
R We recommend storing 10 digits (including
the area code). If only 7 digits are stored, all
numbers that have the same last 7 digits
will be blocked.
Adding call blocked numbers from
the caller list
1 MCN CID
2 MbN: Select the desired entry to be
blocked.
R To edit the number: MMENUN a MbN:
“Edit” a MSELECTN
Press MEDITN repeatedly until the
phone number is shown in the 10-digit
format. a MSAVEN a MbN: “Call
block” a MSELECTN a Go to step
4.
3 MCALL BLOCKN
4 MbN: “Yes” a MSELECTN
5 Edit the phone number if necessary (24
digits max.). a MSAVEN a MOFFN
Adding call blocked numbers
manually
1 MCALL BLOCKN
2 MbN: “Block a single number” a
MSELECTN
3 MMENUN a MbN: “Add” a MSELECTN
20
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Call Block
4 Enter the phone number (24 digits max.).
a MSAVEN a MOFFN
Storing a range of number
1 MCALL BLOCKN
2 MbN: “Block range of numbers” a
MSELECTN
3 MMENUN a MbN: “Add” a MSELECTN
4 Enter the desired number (2-8 digits). a
MSAVEN a MOFFN
Blocking incoming calls that
have no phone number
You can block calls when no phone number is
provided, such as private callers or out of area
calls.
1 MCALL BLOCKN
2 MbN: “Block unknown CID” a
MSELECTN
3 MbN: Select the desired setting. a
MSAVEN a MOFFN
Turning the first ring on/off
You can choose whether the first ring sounds
when a call is received.
“Yes” (default): The first ring for all calls will
be heard, including calls from blocked phone
numbers.
“No”: The first ring is muted for all calls. If this
setting is selected, the unit will never ring for
calls from blocked phone numbers.
1 MCALL BLOCKN
2 MbN: “One ring for blocked call”
a MSELECTN
3 MbN: Select the desired setting. a
MSAVEN a MOFFN
Viewing/editing/erasing call
block numbers
1 MCALL BLOCKN
2 MbN: “Block a single number” or
“Block range of numbers” a
MSELECTN
3 MbN: Select the desired entry.
R After viewing, press MOFFN to exit.
4 To edit a number:
MEDITN a Edit the number. a MSAVEN
a MOFFN
To erase a number:
MERASEN a MbN: “Yes” a MSELECTN
a MOFFN
Note:
R When editing, press the desired dial key to
add digits and press MCLEARN to erase
digits.
Erasing all call block numbers
1 MCALL BLOCKN
2 MbN: “Block a single number” or
“Block range of numbers” a
MSELECTN
3 MMENUN a MbN: “Erase all” a
MSELECTN
4 MbN: “Yes” a MSELECTN
5 MbN: “Yes” a MSELECTN a MOFFN
For assistance, please visit https://shop.panasonic.com/support
21
Call Block
Phonebook
You can add 100 names (16 characters max.)
and phone numbers (24 digits max.) to the
phonebook, and assign each phonebook entry
to the desired group (page 22).
Important:
R All entries can be shared by any registered
handset.
Adding phonebook entries
1 MFN W a MMENUN
2 MbN: “Add new entry” a MSELECTN
3 Enter the party’s name. a MOKN
4 Enter the party’s phone number. a MOKN
5 MbN: Select the desired group. a
MSELECTN 2 times a MOFFN
Note:
R In step 3, you can switch the language for
entering characters.
# a MbN: Select the desired language. a
MOKN
Entering characters
Press the dial key that corresponds to the
desired character. Press repeatedly to scroll
through the available characters.
The following operations are also available.
Key Operation
* Switch between the
uppercase and lowercase
(A « a)
MFN MEN Move the cursor
MCLEARN Erase the character or number
R To erase all, press and
hold it.
R To enter another character that is located
on the same dial key, first press MEN to
move the cursor to the next space.
R If you do not press any dial key within 2
seconds after entering a character, the
character is fixed and the cursor moves to
the next space.
Storing a redial list number to the
phonebook
Phone numbers of up to 24 digits can be
stored in the phonebook.
1 MEN REDIAL
2 MbN: Select the desired entry. a MSAVEN
3 To store the name, continue from step 3,
“Editing entries”, page 23.
Note:
R The name stored in the phonebook will be
reflected in the redial list after you make a
call using that phonebook entry.
Storing caller information to the
phonebook
1 MCN CID
2 MbN: Select the desired entry. a MMENUN
R To edit the number:
MbN: “Edit” a MSELECTN
Press MEDITN repeatedly until the
phone number is shown in the desired
format. a MSAVEN a MbN:
“Phonebook” a MSELECTN a Go
to step 4.
3 MbN: “Save phonebook” a MSELECTN
4 Continue from step 3, “Editing entries”,
page 23.
Groups
Groups can help you find entries in the
phonebook quickly and easily. You can
change the names of groups assigned for
phonebook entries (“Friends”, “Family”, etc.).
By assigning different ringer tones for different
groups of callers, you can identify who is
calling (ringer ID), if you have subscribed to
Caller ID service.
22
For assistance, please visit https://shop.panasonic.com/support
Phonebook
Changing group names/setting ringer
ID
The default group name is “Group 1” to
“Group 9”.
1 MFN W a MMENUN
2 MbN: “Group” a MSELECTN
3 MbN: Select the desired group. a
MSELECTN
4 To change group names
MbN: “Group name” a MSELECTN a
Edit the name (10 characters max.). a
MSAVEN
5 To set group ringer tone
MbN: Select the current setting of the
group ringer tone. a MSELECTN a MbN:
Select the desired ringer tone. a MSAVEN
6 MOFFN
Finding and calling from a
phonebook entry
1 MFN W
2 To scroll through all entries
MbN: Select the desired entry.
To search by first character
Press the dial key (0 to 9, or #)
which contains the character you are
searching for.
MbN: Scroll through the phonebook if
necessary.
To search by group
MGROUPN
MbN: Select the desired group. a
MSELECTN
MbN: Scroll through the phonebook if
necessary.
3 M
N
Editing entries
1 Find the desired entry (page 23).
2 MMENUN a MbN: “Edit” a MSELECTN
3 Edit the name if necessary. a MOKN
4 Edit the phone number if necessary. a
MOKN
5 MbN: Select the desired group (page 22).
a MSELECTN 2 times a MOFFN
Erasing entries
Erasing an entry
1 Find the desired entry (page 23).
2 MMENUN a MbN: “Erase” a MSELECTN
3 MbN: “Yes” a MSELECTN a MOFFN
Erasing all entries
1 MFN W a MMENUN
2 MbN: “Erase all” a MSELECTN
3 MbN: “Yes” a MSELECTN
4 MbN: “Yes” a MSELECTN a MOFFN
Chain dial
This feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
1 During an outside call, press MFN W.
2 MbN: Select the desired entry.
3 Press MCALLN to dial the number.
Note:
R When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MDN (Pause) to add
pauses after the number and PIN as
necessary (page 16).
R If you have rotary/pulse service, you need
to press * before pressing MFN W in step
1 to change the dialing mode temporarily to
tone. When adding entries to the
phonebook, we recommend adding * to
the beginning of phone numbers you wish
to chain dial (page 22).
For assistance, please visit https://shop.panasonic.com/support
23
Phonebook
Speed dial
You can assign 1 phone number to each of
the dial keys (1 to 9) on the handset.
Adding phone numbers to speed
dial keys
n By entering phone numbers:
1 Press and hold the desired speed dial
key (1 to 9). a MADDN
2 MbN: “Manual” a MSELECTN
3 Enter the party’s name (16 characters
max.). a MOKN
4 Enter the party’s phone number (24
digits max.). a MOKN a MSELECTN
a MOFFN
n From the phonebook:
1 Press and hold the desired speed dial
key (1 to 9). a MADDN
2 MbN: “Phonebook” a MSELECTN
3 MbN: Select the desired entry. a
MSAVEN a MOFFN
Note:
R If you edit a phonebook entry which is
assigned to a speed dial key, the edited
entry does not transfer to the speed dial
key.
Editing an entry
1 Press and hold the desired speed dial key
(1 to 9). a MMENUN
2 MbN: “Edit” a MSELECTN
3 Edit the name if necessary. a MOKN
4 Edit the phone number if necessary. a
MOKN a MSELECTN a MOFFN
Erasing an entry
1 Press and hold the desired speed dial key
(1 to 9). a MMENUN
2 MbN: “Erase” a MSELECTN
3 MbN: “Yes” a MSELECTN a MOFFN
Viewing an entry/Making a call
1 Press and hold the desired speed dial key
(1 to 9).
2 To make a call, press M N.
24
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Phonebook
Menu list
To access the features, there are 2 methods.
n Scrolling through the display menus
1 MMENUN
2 Press MCN or MDN to select the desired main menu. a MSELECTN
3 Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN
4 Press MCN or MDN to select the desired setting. a MSAVEN
n Using the direct command code
1 MMENUN a Enter the desired code.
Example: Press MMENUN#101.
2 Select the desired setting. a MSAVEN
Note:
R To exit the operation, press MOFFN.
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.
Display menu tree and direct command code table
Main menu: W “Phonebook”
Operation
Code
Viewing the phonebook entry. #280 23
Main menu: “Caller list”
Operation Code
Viewing the caller list. #213 35
Main menu: “Answering device”
*1
Sub-menu 1 Sub-menu 2 Settings Code
Play new message
– – #323 38
Play all message
– – #324 38
Erase all
message
*2
– – #325 39
Greeting
Record greeting
*2
– #302 37
Check greeting
– #303 38
Pre-recorded
*2
(Reset to pre-recorded
greeting)
– #304 38
For assistance, please visit https://shop.panasonic.com/support
25
Programming
Sub-menu 1 Sub-menu 2 Settings Code
Settings
Ring count
*2
Toll saver
2-7 rings
<4 rings>
#211 40
Recording time
*2
<3 min>
1 min
Greeting only
*3
#305 40
Remote code
*2
<111> #306 39
Screen call
<On>
Off
#310 40
Answer on
*2
– – #327 37
Answer off
*2
– – #328 37
Main menu: “Voicemail access”
Operation Code
Listening to voicemail messages. #330 42
Main menu: “Intercom”
Operation Code
Paging the desired unit. #274 19
Main menu: “Set date & time”
Sub-menu 1 Sub-menu 2 Settings Code
Date and time
*2
– – #101 14
Memo alarm Alarm1–3
<Off>
Once
Daily
Weekly
#720 31
Time adjustment
*2, *4
– <Caller ID auto>
Manual
#226 –
Main menu: “Speed dial”
Operation Code
Viewing the speed dial entry. #261 24
26
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Programming
Main menu: “Settings”
Sub-menu 1 Sub-menu 2 Settings Code
Ring adjustments
Ringer volume
(Incoming)
(Handset)
Off–6 <6> #160 –
Intercom ringer
volume
(Handset)
1–6 <6> #175 –
Ringer tone
(Incoming)
*5, *6
(Handset)
<Tone 1> #161 –
Intercom ringer
tone
*5, *6
(Handset)
<Tone 3> #163 –
Silent mode
– On/Off
On
<Off>
#238 32
Silent mode
– Start/End
<11:00 PM/06:00
AM>
#237 32
Silent mode
– Select group
Group 1-9
#241 32
Set date & time
Date and time
*2
– #101 14
Memo alarm
– Alarm1–3
<Off>
Once
Daily
Weekly
#720 31
Time adjustment
*2, *4
<Caller ID auto>
Manual
#226 –
Talking caller
ID
*1
Handset
<On>
Off
#162 35
Base unit
*2
On
<Off>
#G162
Low battery alert
–
Off
<Every hour>
Every 3 hour
Every 6 hour
#176 15
For assistance, please visit https://shop.panasonic.com/support
27
Programming
Sub-menu 1 Sub-menu 2 Settings Code
Key detector
setting
*7
– 1:Add new device
(for Detector1)
*8
– 2:Add new device
(for Detector2)
– 3:Add new device
(for Detector3)
– 4:Add new device
(for Detector4)
Change name
*2
Detector1
#6561 –
Detector2
*9
#6562
*9
Detector3
*9
#6563
*9
Detector4
*9
#6564
*9
Registration
– #6571 –
#6572
*9
#6573
*9
#6574
*9
Deregistration
– #6581 –
#6582
*9
#6583
*9
#6584
*9
Call block
*2
Block a single
number
– #217 20
Block range of
numbers
– 21
Block unknown CID
(CID: Caller ID)
Block
<Unblock>
#240 21
One ring for
blocked call
<Yes>
No
#173 21
Speed dial
– – #261 24
Record greeting
*1,
*2
– – #302 37
Voicemail
Save VM access#
*2
(VM: Voicemail)
– #331 42
VM tone detect
*2
<On>
Off
#332 42
LCD contrast
(Display contrast)
– Level 1–4 <2> #145 –
Handset name
– – #104 34
Display name
–
On
<Off>
#105 34
Auto intercom
–
On
<Off>
#273 19
Key tone – <On>
Off
#165 –
Caller ID edit
(Caller ID number auto
edit)
– <On>
Off
#214 36
28
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Programming
Sub-menu 1 Sub-menu 2 Settings Code
Auto talk
*10
–
On
<Off>
#200 16
Set tel line
Set dial mode
*2
<Tone>
Pulse
#120 15
Set flash time
*2, *11
80 ms
90 ms
100 ms
110 ms
160 ms
200 ms
250 ms
300 ms
400 ms
600 ms
<700 ms>
900 ms
#121 17
Set line mode
*2, *12
A
<B>
#122 –
Call sharing
*2
– <On>
Off
#194 18
Registration Register handset
– #130 34
Deregistration
*3
– #131 34
Change language Display
<English>
Español
#110 14
Announcement
*1,
*2
<English>
Español
#112 14
Main menu: “Customer support”
Operation Code
Displaying customer support Web address. #680 –
Main menu: “Baby monitor”
Sub-menu 1
Sub-menu 2 Settings Code
On/Off
–
On
<Off>
#268 32
Sensitivity level
– Low
<Middle>
High
#269 33
For assistance, please visit https://shop.panasonic.com/support
29
Programming
Main menu: “Key detector”
*7
Sub-menu 1 Sub-menu 2 Settings Code
Search
– – #655 –
Battery check
– –
*1 KX-TGD630 series
*2 If you program these settings using one of the units, you do not need to program the same
item using another unit.
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*4 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 14).
*5 The preset melodies in this product (“Tone 3” - “Melody 10”) are used with permission of
© 2009 Copyrights Vision Inc.
*6 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 or
2). If you select a melody, you cannot distinguish lines by their ringers.
*7 This setting is available when you have the key detector (KX-TGA20). Read the installation
manual for more information on the key detector.
*8 For models with supplied key detectors, the display shows “1: Detector1”.
*9 If you register 2 or more key detectors.
*10 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*11 The flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to
pick up the waiting call.
*12 Generally, the line mode setting should not be changed. This setting automatically maintains
receiver volume at the proper level depending on the current telephone line condition. Set
the line mode to “A” if telephone line condition is not good.
30
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Programming
Alarm
An alarm sounds at the set time for 1 minute
and is repeated 5 times at 5 minute intervals
(snooze function). A text memo can also be
displayed for the alarm. A total of 3 separate
alarm times can be programmed for each
handset. You can set one of 3 different alarm
options (once, daily, or weekly) for each alarm
time.
Important:
R Make sure the unit’s date and time setting
is correct (page 14).
1 MMENUN#720
2 MbN: Select the desired alarm. a
MSELECTN
3 MbN: Select the desired alarm option. a
MSELECTN
“Off”
Turns alarm off. Go to step 10.
“Once”
An alarm sounds once at the set time.
“Daily”
An alarm sounds daily at the set time.
Go to step 5.
“Weekly”
Alarm sounds weekly at the set time(s).
4 Proceed with the operation according to
your selection in step 3.
n Once:
Enter the desired month and date. a
MOKN
n Weekly:
MbN: Select the desired day of the week
and press MSELECTN. a MOKN
5 Set the desired time.
6 *: Select “AM” or “PM”. a MOKN
7 Enter a text memo (10 characters max.).
a MOKN
8 MbN: Select the desired alarm tone. a
MSELECTN
R We recommend selecting a different
ringer tone from the one used for
outside calls.
9 MbN: Select the desired snooze setting.
a MSAVEN
10 MSELECTN a MOFFN
Note:
R Press MSTOPN to stop the alarm completely.
R When the handset is in use, the alarm will
not sound until the handset is in standby
mode.
R Press any dial key or MSNOOZEN to stop
the sound but keep the snooze function
activated.
R If you want to make an outside call when
the snooze function is activated, please
stop the snooze function before making the
call.
Silent mode
Silent mode allows you to select a period of
time during which the handset will not ring for
outside calls. This feature is useful for time
periods when you do not want to be disturbed,
for example, while sleeping. Silent mode can
be set for each unit.
Using the phonebook’s group feature
(page 22), you can also select groups of
callers whose calls override silent mode and
ring the unit (Caller ID subscribers only).
Important:
R Make sure the unit’s date and time setting
is correct (page 14).
R We recommend turning the base unit ringer
off (page 16) in addition to turning the silent
mode on.
R If you have set the alarm, the alarm sounds
even if the silent mode is turned on.
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31
Programming
Turning silent mode on/off
1 MMENUN#238
2 MbN: Select the desired setting. a
MSAVEN
R If you select “Off”, press MOFFN to
exit.
3 Enter the desired hour and minute you
wish to start this feature.
4 *: Select “AM” or “PM”. a MOKN
5 Enter the desired hour and minute you
wish to end this feature.
6 *: Select “AM” or “PM”.
7 MSAVEN a MOFFN
Changing the start and end time
1 MMENUN#237
2 Continue from step 3, “Turning silent
mode on/off”, page 32.
Selecting groups to bypass silent
mode
1 MMENUN#241
2 MbN: Select the desired groups. a
MSELECTN
R “ ” is displayed next to the selected
group numbers.
R To cancel the selected group:
MbN: Select the group. a Press
MSELECTN again. “ ” disappears.
3 MSAVEN a MOFFN
Baby monitor
This feature allows you to listen in on a room
where another handset is located, allowing
you to easily monitor from different areas of
the house or even while away from home. The
monitored handset (placed in a baby’s room,
for example) will automatically call the
monitoring handset or the phone number
stored when it detects sound.
Important:
R Before using this feature, we recommend
that you test it and adjust the baby monitor
sensitivity as needed, especially if you plan
to monitor from outside.
R This feature should not be used as a
substitute for a medical or caregiver’s
supervision. It is the caregiver’s
responsibility to stay close enough to
handle any eventuality.
Note:
R During the monitoring mode, battery
consumption is faster than usual. We
recommend leaving the monitored handset
on the base unit or charger.
R The monitored handset never rings while it
is being monitored.
KX-TGD630 series (page 3): If the base
unit is placed near the monitored handset,
we recommend turning off the base unit
ringer volume (page 16).
Setting the baby monitor
Perform the setting operation with the handset
to be monitored (for example, the handset
placed in a baby’s room).
To monitor with a handset
The internal baby monitor feature is available
between handsets.
1 MMENUN#268
2 MbN: “On” a MSELECTN
3 MbN: Select the desired handset’s number
to monitor with. a MSAVEN
R “Baby monitor” will be displayed.
R The registered handset’s name/
number is displayed.
Note:
R When this feature is on, another handset
can hear the monitored handset by making
an intercom call.
32
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Programming
To monitor from outside
If you enable this feature, the unit will call a
pre-programmed phone number when the
handset detects sound. After you answer the
call, you can listen in on the room where the
handset is located.
n From the phonebook:
1 MMENUN#268
2 MbN: “On” a MSELECTN
3 MbN: Select “Outgoing call” to
monitor from outside. a MADDN
4 MbN: “Phonebook” a MSELECTN
5 MbN: Select the phonebook entry. a
MSAVEN
R “Baby monitor” will be displayed.
Note:
R If you edit a phonebook entry which is
assigned for monitoring, the edited entry
does not transfer to the monitor.
n By entering phone numbers:
1 MMENUN#268
2 MbN: “On” a MSELECTN
3 MbN: Select “Outgoing call” to
monitor from outside. a MADDN
4 MbN: “Manual” a MSELECTN
5 Enter the desired name. a MOKN
6 Enter the desired number. a MOKN
a MSELECTN
R “Baby monitor” will be displayed.
Note:
R The registered name/number is displayed.
Turning off the baby monitor
The monitored handset cannot be used while
baby monitor is set to “On”.
1 Press MMENUN on the handset being
monitored.
2 MbN: “On/Off” a MSELECTN
3 MbN: “Off” a MSELECTN a MOFFN
Editing an outside monitoring number
1 Press MMENUN on the handset being
monitored.
2 MbN: “On/Off” a MSELECTN
3 MbN: “On” a MSELECTN
4 MbN: Select the outside line. a MMENUN
5 MbN: “Edit” a MSELECTN
6 Edit the name if necessary. a MOKN
7 Edit the phone number if necessary. a
MOKN a MSELECTN
Erasing an outside monitoring
number
1 Press MMENUN on the handset being
monitored.
2 MbN: “On/Off” a MSELECTN
3 MbN: “On” a MSELECTN
4 MbN: Select the outside line. a MMENUN
5 MbN: “Erase” a MSELECTN
6 MbN: “Yes” a MSELECTN a MOFFN
Baby monitor sensitivity
You can adjust the sensitivity of the baby
monitor. Increase or decrease the sensitivity to
adjust the sound level needed to trigger the
baby monitor feature.
R This feature cannot be set during a
monitoring call.
1 Press MMENUN on the handset being
monitored.
2 MbN: “Sensitivity level” a
MSELECTN
3 MbN: Select the desired setting. a
MSAVEN a MOFFN
Answering the baby monitor
n When monitoring with a handset:
Press M N to answer a call.
If you want to respond from the monitoring
handset, press MMUTEN.
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33
Programming
R The monitoring handset will answer calls
automatically when the auto intercom
feature is set to “On” (page 19).
Note:
R If you receive an outside call when
communicating with the monitored
handset, the interrupt tone sounds. To
answer the call, press MOFFN, then press
M
N.
n When monitoring from outside:
Answer the call.
If you want to respond from your monitoring
phone, press #1 using tone dialing.
You can turn off the baby monitor feature
by pressing #0.
Note:
R The unit disconnects the call
automatically after 2 minutes.
Other programming
Changing the handset name
The default handset name is “Handset 1” to
“Handset 6”. You can customize the name
of each handset (“Bob”, “Kitchen”, etc.). This is
useful when you make intercom calls between
handsets. To display the handset name in
standby mode, turn on the handset name
display feature (page 34).
1 MMENUN#104
2 Enter the desired name (10 characters
max.). a MSAVEN a MOFFN
Displaying the handset name
You can select whether or not the handset
name is displayed in standby mode. The
default setting is “Off”.
1 MMENUN#105
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to the
base unit.
Important:
R See page 5 for information on the available
model.
Registering a handset to the
base unit
The supplied handset and base unit are
pre-registered. If for some reason the handset
is not registered to the base unit, re-register
the handset.
1 Handset:
MMENUN#130
2 Base unit:
Press and hold MLOCATORN for about 5
seconds.
R If all registered handsets start ringing,
press MLOCATORN again to stop, then
repeat this step.
3 Handset:
Press MOKN, then wait until a long beep
sounds.
Deregistering a handset
A handset can cancel its own registration to
the base unit, or other handsets registered to
the same base unit. This allows the handset to
end its wireless connection with the system.
1 MMENUN#131
R All handsets registered to the base unit
are displayed.
2 MbN: Select the handset you want to
cancel. a MSELECTN
3 MbN: “Yes” a MSELECTN a MOFFN
34
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Programming
Using Caller ID service
Important:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your phone
service provider for details.
Caller ID features
When an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R If the unit cannot receive caller information,
the following is displayed:
– “Out of area”: The caller dials from
an area which does not provide a Caller
ID service.
– “Private caller”: The caller
requests not to send caller information.
– “Long distance”: The caller makes a
long distance call.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
Missed calls
If a call is not answered, the unit treats it as a
missed call. The display shows “Missed
call”.
Note:
R Even when there are unviewed missed
calls, “Missed call” disappears from the
standby display if the following operation is
performed by one of the units:
– A handset is replaced on the base unit
or charger.
– Pressing MOFFN on a handset.
Phonebook name display
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.
Talking Caller ID
Available for:
KX-TGD630 series (page 3)
This feature lets you know who is calling
without looking at the display.
To use this feature, you must:
– subscribe to a Caller ID service of your
phone service provider.
– turn this feature on (page 27).
When caller information is received, the
handsets and/or base unit announce the
caller’s name or phone number received from
your phone service provider following every
ring.
R Name pronunciation may vary. This feature
may not pronounce all names correctly.
R Caller ID service has a limit of how many
characters can be displayed. If the caller’s
name is too long, the unit may not be able
to display or announce the entire name.
Phonebook name announcement
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is announced.
Caller list
Important:
R Make sure the unit’s date and time setting
is correct (page 14).
Viewing the caller list and calling
back
1 MCN CID
2 Press MCN to search from the most recent
call, or MDN to search from the oldest call.
3 To call back, press M N.
To exit, press MOFFN.
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35
Caller ID Service
Note:
R If the entry has already been viewed or
answered, “ ” is displayed.
R “ ” indicates the caller information for
blocked calls.
Editing a caller’s phone number
You can edit a phone number in the caller list
by removing its area code and/or the long
distance code “1”.
1 MCN CID
2 MbN: Select the desired entry. a MMENUN
3 MbN: “Edit” a MSELECTN
4 Press MEDITN repeatedly until the phone
number is shown in the desired format.
5 M
N
Caller ID number auto edit feature
Once you call back an edited number, the unit
which was used to call back remembers the
area code and format of the edited number.
The next time someone calls from the same
area code, caller information is customized by
the unit as follows:
– When the call is being received, the Caller
ID number is displayed in the same format
as the edited number.
– After the call has ended, the caller’s phone
number is displayed in the same format as
the edited number, when reviewed from the
caller list.
For example, you can use this feature to set
the unit to ignore the area code of callers in
your area, so that you can call these local
numbers using caller information without
dialing the area code.
To activate this feature, you must edit an entry
in the caller list, then call that number. After
that, phone numbers from that caller’s area
code are edited automatically.
This feature can be set for each unit
(page 28). The default setting is “On”.
Note:
R Phone numbers from the 4 most recently
edited area codes are automatically edited.
Erasing selected caller
information
1 MCN CID
2 MbN: Select the desired entry.
3 MERASEN a MbN: “Yes” a MSELECTN
a MOFFN
Erasing all caller information
1 MCN CID
2 MERASEN a MbN: “Yes” a MSELECTN
a MOFFN
36
For assistance, please visit https://shop.panasonic.com/support
Caller ID Service
Answering system
Available for:
KX-TGD630 series (page 3)
The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
The unit can be set to play a greeting
message but not to record caller messages by
selecting “Greeting only” as the recording
time setting (page 40).
Important:
R Make sure the unit’s date and time setting
is correct (page 14).
Memory capacity (including your
greeting message)
The total recording capacity is about 17
minutes. A maximum of 64 messages can be
recorded.
Note:
R When message memory becomes full:
– “Messages full” is shown on the
handset display.
– The message counter on the base unit
flashes if the answering system is turned
on.
– If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting
message, the same message is still
announced to callers even though their
messages are not recorded.
Turning the answering
system on/off
Base unit
Press MANSWER ON/OFFN to turn on/off the
answering system.
Handset
1 To turn on:
MMENUN#327
To turn off:
MMENUN#328
2 MOFFN
Note for base unit and handset:
R When the answering system is turned on,
the message counter on the base unit
displays the total number of messages (old
and new).
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting message
1 MMENUN#302
2 MbN: “Yes” a MSELECTN
3 After a beep sounds, speak clearly about
20 cm (8 inches) away from the
microphone (2 minutes max.).
4 Press MSTOPN to stop recording. a
MOFFN
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded greeting
messages:
– If you reset to pre-recorded greeting or do
not record your own greeting message, the
unit plays a pre-recorded greeting asking
callers to leave a message.
– If the message recording time (page 40)
is set to “Greeting only”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
For assistance, please visit https://shop.panasonic.com/support
37
Answering System
Resetting to a pre-recorded greeting
message
Use this procedure to erase your greeting
message and use a pre-recorded one.
1 MMENUN#304
2 MYESN a MOFFN
Playing back the greeting
message
1 MMENUN#303
2 To exit, press MOFFN.
Listening to messages
Important:
R When using the base unit or handset to
listen to messages, the noise reduction
feature (page 17) is activated automatically
in spite of the setting (
is not
displayed).
Using the base unit
When new messages have been recorded,
the message indicator ( ) on the base unit
flashes.
Press M
N (PLAY).
R During playback, the message indicator
( ) on the base unit lights.
R If new messages have been recorded, the
base unit plays back new messages.
R If there are no new messages, the base
unit plays back all messages.
Operating the answering system
during playback
Key Operation
MjN or MkN Adjust the speaker
volume
M N
Repeat message
*1
M N Skip message
M N (STOP) Stop playback
Key Operation
MERASEN Erase currently playing
message
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
Erasing all messages
Press MERASEN 2 times while the unit is not in
use.
Using the handset
When new messages have been recorded,
“New message” is displayed.
1 To listen to new messages:
MMENUN#323
To listen to all messages:
MMENUN#324
2 When finished, press MOFFN.
Note:
R To switch to the receiver, press M N.
R You can also use the MPLAYN soft key, if
displayed, to play new messages.
Operating the answering system
MMENUN a MbN: “Answering device” a
MSELECTN
Key Operation
MDN or MCN Adjust the receiver/speaker
volume (during playback)
1 or MFN Repeat message (during
playback)
*1
2 or MEN Skip message (during
playback)
3 Enter the “Settings” menu
4 Play new messages
5 Play all messages
6 Play greeting message
76 Record greeting message
8 Turn answering system on
MPAUSEN
Pause message
*2
38
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Answering System
Key Operation
9 or
MSTOPN
Stop recording
Stop playback
0 Turn answering system off
*4
*3
Erase currently playing
message
*5 Erase all messages
*6 Reset to a pre-recorded
greeting message
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume playback:
MbN: “Playback” a MSELECTN
*3 You can also erase as follows:
MPAUSEN a MbN: “Erase” a
MSELECTN a MbN: “Yes” a MSELECTN
Calling back (Caller ID subscribers
only)
1 Press MPAUSEN during playback.
2 MbN: “Call back” a MSELECTN
Editing the number before calling back
1 Press MPAUSEN during playback.
2 MbN: “Edit & Call” a MSELECTN
3 Press MEDITN repeatedly until the phone
number is shown in the desired format
(page 36).
4 M
N
Erasing all messages
1 MMENUN#325
2 MbN: “Yes” a MSELECTN a MOFFN
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorized
parties from listening to your messages
remotely. The default setting is “111”.
Important:
R To prevent unauthorized access to this
product, we recommend that you regularly
change the remote code.
1 MMENUN#306
2 Enter the desired 3-digit remote access
code. a MSAVEN a MOFFN
Deactivating remote operation
Press * in step 2 on “Remote access code”,
page 39.
R The entered remote access code is deleted.
Using the answering system
remotely
1 Dial your phone number from a
touch-tone phone.
2 After the greeting message starts, enter
your remote access code.
3 Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 40).
4 When finished, hang up.
Voice guidance
n When the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to press
1 to perform a specific operation, or press
2 to listen to more available operations.
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39
Answering System
n When the Spanish voice guidance is
selected
To start the voice guidance, press 9. The
voice guidance announces the available
remote commands (page 40).
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
Key Operation
1 Repeat message (during
playback)
*1
2 Skip message (during playback)
4 Play new messages
5 Play all messages
9
Stop playback
*2
Start voice guidance
*3
0 Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*# End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering system
remotely
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 15 times.
R A long beep is heard.
3 Enter your remote access code within 10
seconds after the long beep.
R The greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 39).
Answering system settings
Call screening
While a caller is leaving a message, you can
listen to the call through the unit’s speaker.
To adjust the speaker volume, press MDN or
MCN repeatedly.
You can answer the call by pressing M N on
the handset.
Call screening can be set for each unit. The
default setting is “On”.
1 MMENUN#310
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Number of rings before the unit
answers a call
You can change the number of times the
phone rings “Ring count” before the unit
answers calls. You can select 2 to 7 rings, or
“Toll saver”.
The default setting is “4 rings”.
“Toll saver”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 39), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
1 MMENUN#211
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Caller’s recording time
You can change the maximum message
recording time allowed for each caller. The
default setting is “3 min”.
40
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Answering System
1 MMENUN#305
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Selecting “Greeting only”
You can select “Greeting only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting only” in step 2 on
“Caller’s recording time”, page 40.
Note:
R When you select “Greeting only”:
– If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 37).
For assistance, please visit https://shop.panasonic.com/support
41
Answering System
Voicemail service
In addition to your unit’s answering system
you may also have voicemail service from
your phone service provider. Voicemail is
an answering service that may be offered by
your phone service provider. This service can
also record calls when you are unavailable to
answer the phone or when your line is busy.
Messages are recorded on the phone
company system and not on the unit’s
answering system.
R To use the voicemail service rather than the
unit’s answering system, turn off the
answering system (page 37).
If you have unit’s answering system set to on
and also the voicemail enabled, the system
with least amount of rings will record the
message first.
Example:
If the unit’s answering system is set to 4 rings
(page 40) and the voicemail answering system
provided by your phone company is set to 6
rings (call your service provider), the unit’s
answering system will record the incoming call
first.
Storing the voicemail (VM)
access number
In order to listen to your voicemail messages,
you must dial your phone service provider’s
voicemail access number. Once you have
stored your voicemail access number, you can
dial it automatically (page 42).
1 MMENUN#331
2 Enter your access number (24 digits
max.). a MSAVEN a MOFFN
Note:
R When storing your voicemail access
number and your mailbox password, press
MDN (Pause) to add pauses (page 16)
between the access number and the
password as necessary. Contact your
phone service provider for the required
pause time.
Example:
1-222-333-4444
VM access
number
Pauses Password
PPPP 8888
To erase the voicemail access number
1 MMENUN#331
2 Press and hold MCLEARN until all digits
are erased. a MSAVEN a MOFFN
Voicemail (VM) tone detection
Your phone service provider sends special
signals (sometimes called “voicemail tones” or
“stutter tones”) to the unit to let you know you
have new voicemail messages. If you hear a
series of dial tones followed by a continuous
dial tone after you press M N on the
handset, you have new voicemail messages.
Soon after you hang up a call or after the
phone stops ringing, your unit checks the
phone line to see if new voicemail messages
have been recorded.
Turn this feature off when:
– You do not subscribe to voicemail service.
– Your phone service provider does not send
voicemail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your phone service provider.
Turning VM tone detection on/off
The default setting is “On”.
1 MMENUN#332
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Listening to voicemail messages
When new messages have been recorded,
“Voicemail msg. via phone co.” is
displayed if message indication service is
available.
1 MMENUN#330
R The speakerphone turns on.
42
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Useful Information
2 Follow the pre-recorded instructions.
3 When finished, hang up.
Note:
R You can also use the MACCESSN soft key,
if displayed, to play new voicemail
messages.
R If the handset still indicates there are new
messages even after you have listened to
all new messages, turn it off by pressing
and holding # until the handset beeps.
Wall mounting
Note:
R Make sure that the wall and the fixing
method are strong enough to support the
weight of the unit.
Base unit
1 Lead the AC adaptor cord and telephone
line cord through the hole in the wall
mounting adaptor in the direction of the
arrow.
2 Tuck the telephone line cord inside the
wall mounting adaptor (A). Connect the
AC adaptor cord and telephone line cord
(B).
1
AC adaptor cord
A
1
B
3 Insert the hooks on the wall mounting
adaptor into holes (
1
) and (
2
) on the
base unit.
1
2
1
2
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43
Useful Information
4 Adjust the adaptor to hold the base unit,
then push it in the direction of the arrow
until it clicks into place.
5 Mount the unit on a wall then slide down
to secure in place.
1
AC adaptor cord
R This product is compliant with the
following wall phone plate sizes (2
types).
2
83 mm (3
1
/4 inches)
3
102 mm (4 inches)
Fit the slots of the unit onto the
corresponding wall phone plate tabs
for (
4
) and (
5
) respectively.
1
5
4
2
3
4
5
44
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Useful Information
To remove the wall mounting adaptor
While pushing down the release levers (A),
remove the adaptor (B).
B
A
A
Charger
Drive the screws (
1
) (not supplied) into the
wall.
2
27.2 mm (1
1
/16 inches)
1
2
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45
Useful Information
Error messages
Display message Cause/solution
Ask phone
company for
VM access #
R You have not stored the voicemail access number.
Store the number (page 42).
Main unit
no power
or
No link. Re-
connect base
AC adaptor.
R Confirm the base unit’s AC adaptor is connected to
the unit and the power outlet correctly.
R The handset has lost communication with the base
unit. Move closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 34).
Busy
R The called unit is in use.
R Other units are in use and the system is busy. Try
again later.
R The handset you are using is too far from the base
unit. Move closer and try again.
Check tel line
R The supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 10).
Error!!
R Recording was too short. Try again.
Memory full
R The recording memory is full. Erase unwanted
recordings (page 38).
Invalid
R There is no handset registered to the base unit
matching the handset number you entered.
R The handset is not registered to the base unit.
Register the handset (page 34).
Requires
subscription
to Caller ID.
R You must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a Caller
ID service, this message will not be displayed.
Use
rechargeable
battery.
R A wrong type of battery such as alkaline or
manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 7.
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert them into the handset again.
46
For assistance, please visit https://shop.panasonic.com/support
Useful Information
General use
Problem Cause/solution
The handset does not turn on
even after installing charged
batteries.
R Place the handset on the base unit or charger to turn on
the handset.
The unit does not work. R Make sure the batteries are installed correctly (page 10).
R Fully charge the batteries (page 11).
R Check the connections (page 10).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 34).
I cannot hear a dial tone. R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your phone
service provider.
The unit does not emit the
specified number of rings.
R If the first ring is turned off (“No”) (page 21), the number
of rings decreases by 1 from the specified number of
rings.
Menu list
Problem Cause/solution
The display is in a language I
cannot read.
R Change the display language (page 14).
I cannot register a handset to a
base unit.
R The maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 34).
Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
R Battery charge is low. Fully charge the batteries (page 11).
I fully charged the batteries, but
– still flashes,
–
is displayed, or
– the operating time seems to
be shorter.
R Clean the battery ends ( , ) and the charge contacts
with a dry cloth and charge again.
R It is time to replace the batteries (page 10).
For assistance, please visit https://shop.panasonic.com/support
47
Useful Information
Making/answering calls, intercom
Problem Cause/solution
is displayed.
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 34).
Noise is heard, sound cuts in
and out.
R You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset or base unit does
not ring.
R The ringer volume is turned off. Adjust the ringer volume
(page 16, 27).
R Silent mode is turned on. Turn it off (page 32).
R The ringer volume is turned off by pressing and holding
0 ( ). Press and hold 0 ( ) again to turn it on
(page 17).
I cannot make a call. R The dialing mode may be set incorrectly. Change the
setting (page 15).
I cannot make long distance
calls.
R Make sure that you have long distance service.
Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
displayed.
R You must subscribe to Caller ID service. Contact your
phone service provider for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your phone service provider for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or announced late.
R Depending on your phone service provider, the unit may
display or announce the caller’s information at the 2nd
ring or later.
R Move closer to the base unit.
48
For assistance, please visit https://shop.panasonic.com/support
Useful Information
Problem Cause/solution
Caller information is not
announced.
R The ringer volume is turned off. Adjust the ringer volume
(page 27).
R The Talking Caller ID feature is turned off. Turn it on
(page 27).
R The number of rings for the answering system is set to “2
rings” or “Toll saver”. Select a different setting
(page 40).
The caller list/incoming phone
numbers are not edited
automatically.
R The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 28).
R You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
edited in the caller list.
R The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 36).
Time on the unit has shifted. R Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to “Manual”
(off) (page 27).
The 2nd caller’s information is
not displayed during an outside
call.
R In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your phone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your phone
service provider again to activate this specific service,
even if you already subscribed to both Caller ID and Call
Waiting with Caller ID services (CWID).
Answering system
Problem Cause/solution
The unit does not record new
messages.
R The answering system is turned off. Turn it on (page 37).
R The message memory is full. Erase unnecessary
messages (page 38, 39).
R The recording time is set to “Greeting only”. Change
the setting (page 40).
R Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system
can answer your calls. Change the unit’s number of rings
setting (page 40) to a lower value, or contact your phone
service provider.
I cannot operate the answering
system remotely.
R The remote access code is not set. Set the remote
access code (page 39).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 39).
R The answering system is turned off. Turn it on (page 40).
For assistance, please visit https://shop.panasonic.com/support
49
Useful Information
Voicemail
Problem Cause/solution
“Voicemail msg. via
phone co.” is shown on the
handset display.
How do I remove this message
from the display?
R This notification is displayed when your phone service
provider’s voicemail service (not the unit’s answering
system) has recorded a message for you. Typically you
can remove this notification from the display by listening
to the message. To listen to the message, dial the
voicemail number provided by your phone service
provider (for most cases, this will be your own phone
number), and follow the voice instructions. Depending on
your phone service provider, you may need to remove all
messages from your voice mailbox to remove the
notification. You can also remove this notification by
pressing and holding # until the unit beeps.
Liquid damage
Problem Cause/solution
Liquid or other form of moisture
has entered the handset/base
unit.
R Disconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
50
For assistance, please visit https://shop.panasonic.com/support
Useful Information
FCC and other information
This equipment complies with Part 68 of the
FCC rules and the requirements adopted by
the ACTA. On the bottom of this equipment
is a label that contains, among other
information, a product identifier in the
format US:ACJ----------.
If requested, this number must be provided
to the telephone company.
L Registration No.............(found on the
bottom of the unit)
L Ringer Equivalence No. (REN).......0.1A
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular plug
is provided with the product. It is designed
to be connected to a compatible modular
jack that is also compliant.
The REN is used to determine the number
of devices that may be connected to a
telephone line. Excessive RENs on a
telephone line may result in the devices not
ringing in response to an incoming call. In
most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain
of the number of devices that may be
connected to a line, as determined by the
total RENs, contact the local telephone
company. For products approved after July
23, 2001, the REN for the product is part of
the product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the
telephone network, the telephone company
will notify you in advance that temporary
discontinuance of service may be required.
But if advance notice isn't practical, the
telephone company will notify the customer
as soon as possible. Also, you will be
advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes
in its facilities, equipment, operations or
procedures that could af
fect the operation of
the equipment. If this happens the
telephone company will provide advance
notice in order for you to make necessary
modifications to maintain uninterrupted
service.
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Service Center or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone company
may request that you disconnect the
equipment until the problem is resolved.
Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission or
corporation commission for information.
If your home has specially wired alarm
equipment connected to the telephone line,
ensure the installation of this equipment
does not disable your alarm equipment. If
you have questions about what will disable
alarm equipment, consult your telephone
company or a qualified installer.
This equipment is hearing aid compatible as
defined by the FCC in 47 CFR Section
68.316.
When you hold the phone to your ear, noise
might be heard in your Hearing Aid. Some
Hearing Aids are not adequately shielded
from external RF (radio frequency) energy. If
noise occurs, use an optional headset
accessory or the speakerphone option (if
applicable) when using this phone. Consult
with your audiologist or Hearing Aid
For assistance, please visit https://shop.panasonic.com/support
51
Useful Information
manufacturer about the availability of
Hearing Aids which provide adequate
shielding to RF energy commonly emitted
by digital devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to
the dispatcher the reason for the call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate this device.
NOTE:
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate
radio frequency energy and, if not installed
and used in accordance with the
instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference to
nearby TVs and VCRs. To minimize or
prevent such interference, the base of the
cordless telephone should not be placed
near or on top of a TV or VCR. If
i
nterference is experienced, move the
cordless telephone further away from the TV
or VCR. This will often reduce or eliminate
interference.
FCC RF Exposure Warning:
L
This product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment.
L To comply with FCC RF exposure
requirements, the base unit must be
installed and operated 20 cm (8 inches)
or more between the product and all
person’s body.
L This product may not be collocated or
operated in conjunction with any other
antenna or transmitter.
L For body-worn operation, the handset
must be used only with a non-metallic
accessory. Use of other accessories may
not ensure compliance with FCC RF
exposure requirements.
Notice:
L FCC ID can be found inside the battery
compartment or on the bottom of the
units.
52
For assistance, please visit https://shop.panasonic.com/support
Useful Information
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
For assistance, please visit https://shop.panasonic.com/support
53
Useful Information
Guía Rápida Española
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54
Para obtener ayuda, visite https://shop.panasonic.com/support (solo en inglés)
Guía Rápida Española
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Para obtener ayuda, visite https://shop.panasonic.com/support (solo en inglés)
55
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56
Para obtener ayuda, visite https://shop.panasonic.com/support (solo en inglés)
Guía Rápida Española
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Para obtener ayuda, visite https://shop.panasonic.com/support (solo en inglés)
57
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58
Para obtener ayuda, visite https://shop.panasonic.com/support (solo en inglés)
Guía Rápida Española
Customer services
Accessories!
hps://shop.panasonic.com/support
Customer Services Directory
Shop
for all your Panasonic gear
Go to
Get everything you need to get the most out of
your Panasonic products
Accessories & Parts for your Camera, Phone, A/V
products, TV, Computers & Networking, Personal
Care, Home Appliances, Headphones, Baeries,
Backup Chargers & more…
For Product Informa!on, Opera!ng Assistance,
Parts, Owner’s Manuals, Dealer and Service info
go to hps://shop.panasonic.com/support
For the hearing or speech impaired TTY: 1- 877-833-8855
As of March 2023
For assistance, please visit https://shop.panasonic.com/support
59
Appendix
Limited Warranty (ONLY FOR U.S.A.)
When shipping the unit, carefully pack, include all supplied accessories listed in the
Owner’s Manual, and send it prepaid, adequately insured and packed well in a carton box.
When shipping Lithium Ion batteries please visit our Web Site at
https://shop.panasonic.com/support as Panasonic is committed to providing the most up to
date information. Include a letter detailing the complaint, a return address and provide a
daytime phone number where you can be reached. A valid registered receipt is required
under the Limited Warranty.
Limited Warranty Coverage (For USA Only)
Labor
One (1) Year
Parts
One (1) Year
To submit a new repair request and for quick repair status visit our Web Site at
https://shop.panasonic.com/support
Panasonic Products Limited Warranty
Online Repair Request
Mail-In Service--Online Repair Request
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“warranty period”), at its option either (a) repair your product with new or refurbished parts,
(b) replace it with a new or a refurbished equivalent value product, or (c) refund your
purchase price. The decision to repair, replace or refund will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. This Limited Warranty excludes both
parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet).
This warranty only applies to products purchased and serviced in the United States.
This warranty is extended only to the original purchaser of a new product which was
not sold “as is”.
Telephone
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL
BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING
DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL
BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF
OF PURCHASE.
Product or Part Name
60
For assistance, please visit https://shop.panasonic.com/support
Appendix
Limited Warranty Limits and Exclusions
(As examples, this excludes damages for lost time, travel to and from the servicer,
loss of or damage to media or images, data or other memory or recorded content.
The items listed are not exclusive, but for illustration only.)
Product registration is not mandatory. Failure to complete the form does not affect the
consumer's warranty rights.
This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business
or rental use of the product, or service by anyone other than a Factory Service Center
or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY.
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary
from state to state. If a problem with this product develops during or after the warranty period,
you may contact your dealer or Service Center. If the problem is not handled to your
satisfaction, then write to:
Panasonic Corporation of North America
Consumer Affairs Department
Two Riverfront Plaza
Newark NJ 07102-5490
As of March 2023
For assistance, please visit https://shop.panasonic.com/support
61
Appendix
Index
# 3-way conference: 18
A Additional handset: 34
Alarm: 31
Answering calls: 16
Answering system
Call screening: 40
Erasing messages: 38, 39, 40
Greeting message: 37
Greeting only: 40
Listening to messages: 38, 39
Number of rings: 40
Recording time: 40
Remote access code: 39
Remote operation: 39
Ring count: 40
Toll saver: 40
Turning on/off: 37
Auto intercom: 19
Auto talk: 16, 29
B Baby monitor: 32
Battery: 10, 11
Booster (Clarity booster): 18
C Call block: 20
One ring for blocked call: 21
Call share: 18, 29
Call waiting: 17
Call Waiting Caller ID: 17
Caller ID number auto edit: 28, 36
Caller ID service: 35
Caller list: 35
Caller list edit: 36
Chain dial: 23
CID (Caller ID): 35
Conference calls: 18
Control type: 13
Customer support: 29
D Date and time: 14
Dialing mode: 15
Direct command code: 25
Display
Contrast: 28
Language: 14
E Eco mode: 12
Equalizer: 18
Error messages: 46
F Flash: 17, 29
G Groups: 22
H Handset
Deregistration: 34
Name: 34
Registration: 34
Hold: 17
I Intercom: 18
K Key detector: 28, 30
Key tone: 28
L Line mode: 29
Low battery alert: 15
M Making calls: 16
Missed calls: 35
Mute: 17
N Noise reduction: 17
P Pause: 16
Phonebook: 22
Power failure: 11
R Redialing: 16
Ringer ID: 23
Ringer tone: 27
Rotary/pulse service: 17
S Silent mode: 31
Speed dial: 24
SP-PHONE (Speakerphone): 16
T Talking Caller ID: 35
Temporary tone dialing: 17
Time adjustment: 27
Transferring calls: 18
Troubleshooting: 46
TTY: 59
V VM (Voicemail): 42
Voice announcement language: 14
Voicemail: 42
Volume
Receiver: 16
Ringer (Base unit): 16
Ringer (Handset): 16, 27
Ringer for intercom call (Handset): 27
Speaker: 16
W Wall mounting: 43
62
Index
63
Notes
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
Visit our Web site: https://shop.panasonic.com/support
L
FAQ and troubleshooting hints are available.
If your product is not working properly. . .
IMPORTANT!
For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Two Riverfront Plaza, Newark, NJ 07102-5490
© Panasonic Entertainment & Communication Co., Ltd. 2021
Printed in Vietnam
*PNQX9172WA*
*PNQX9172WA*
PNQX9172WA PP0521LC3124
