Operating Instructions
Cordless Phone
Model No.
KX-TGC200
KX-TGC202
R Model shown is KX-TGC200.
Before initial use, see “Getting Started” on
page 12.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
Consulte “Guía Rápida Española”, página 49.
For assistance, visit our Web site: https://shop.panasonic.com/
support for customers in the U.S.A.
Please register your product: https://shop.panasonic.com/
support
Introduction
Model composition .....................3
Accessory information ...............3
Graphical symbols for use on
equipment and their
descriptions ...............................5
Important Information
For your safety ...........................6
Important safety instructions ......8
For best performance ................9
Other information .....................10
Specifications ..........................11
Getting Started
Setting up ................................12
Controls ...................................15
Display icons ...........................16
Language settings ...................17
Date and time ..........................17
Other settings ..........................17
Making/Answering Calls
Making calls .............................18
Answering calls ........................18
Useful features during a call ....19
Intercom ...................................21
Phonebook
Phonebook ..............................22
Speed dial ................................25
Programming
Menu list ..................................26
Alarm .......................................30
Silent mode ..............................31
Call block .................................31
Other programming .................33
Registering a unit .....................33
Caller ID Service
Using Caller ID service ............35
Caller list ..................................35
Useful Information
Voice mail service ....................37
Wall mounting (Charger
only) .........................................38
Error messages .......................39
Troubleshooting .......................40
FCC and other information ......46
Guía Rápida Española
Guía Rápida Española ............49
Appendix
Customer services ...................54
Limited Warranty (ONLY FOR
U.S.A.) .....................................55
Index
Index.........................................57
2
Table of Contents
Model composition
Series Model No.
Base unit Handset
Part No. Part No. Quantity
KX-TGC200
series
KX-TGC200 KX-TGC2101 KX-TGCA201 1
KX-TGC2102 KX-TGCA202 2
KX-TGC202 KX-TGC2101 KX-TGCA201 1
KX-TGC2102 KX-TGCA202 2
Accessory information
Supplied accessories
No. Accessory item/Order number
Quantity
KX-TGC200 KX-TGC202
A
AC adaptor
*1
1 1
B
Telephone line cord
*2
1 1
C
Rechargeable batteries
*3
2 4
D
Handset cover
*4,
*5
1 2
E
Charger
*6
– 1
*1 PNLV226-0P or PNLV226-0R or PNLV226-0X
*2 PNJA1186Z (Black cord), PNJA1193Z (Transparence cord)
*3 See page 4 for replacement battery information.
*4 The handset cover comes attached to the handset.
*5 PNYNTGCA20BR (Black), PNYNTGCA20SR (White)
*6 PNLC1055ZW (White), PNLC1055ZB (Black)
A B C D E
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3
Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 54).
Accessory item Order number
Rechargeable
batteries
HHR-4DPA
*1
R To order, please visit
https://shop.panasonic.com/support
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Range extender
KX-TGA407
*2
*1 Replacement batteries may have a different capacity from that of the
supplied batteries.
*2 By installing this unit, you can extend the range of your phone system to
include areas where reception was previously not available. This product
can be purchased online.
Please visit our Web site: https://shop.panasonic.com/support
Other information
R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
Expanding your phone system
Handset (optional): KX-TGDA20
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
R Optional handset is a different design
from that of the supplied handsets.
R You cannot purchase the supplied
handset (KX-TGCA20) separately.
4
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Introduction
Graphical symbols for use on equipment and
their descriptions
Symbol Explanation Symbol Explanation
Alternating current (A.C.) Class P equipment
(equipment in which
protection against electric
shock relies on Double
Insulation or Reinforced
Insulation)
Direct current (D.C.) “ON” (power)
Protective earth “OFF” (power)
Protective bonding earth Stand-by (power)
Caution, risk caused by
visible radiation
“ON”/“OFF” (power;
push-push)
For indoor use only Caution, risk of electric
shock
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5
Introduction
For your safety
To prevent severe injury and loss of
life/property, read this section carefully
before using the product to ensure
proper and safe operation of your
product.
WARNING
Power connection
R Use only the power source marked
on the product.
R Do not overload power outlets and
extension cords. This can result in
the risk of fire or electric shock.
R Completely insert the AC adaptor/
power plug into the power outlet.
Failure to do so may cause electric
shock and/or excessive heat
resulting in a fire.
R Regularly remove any dust, etc.
from the AC adaptor/power plug by
pulling it from the power outlet, then
wiping with a dry cloth.
Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
R Unplug the product from power
outlets if it emits smoke, an
abnormal smell, or makes an
unusual noise. These conditions
can cause fire or electric shock.
Confirm that smoke has stopped
emitting and contact us at https://
shop.panasonic.com/support
R Unplug from power outlets and
never touch the inside of the
product if its casing has been
broken open.
R Never touch the plug with wet
hands. Danger of electric shock
exists.
Installation
R To prevent the risk of fire or
electrical shock, do not expose the
product to rain or any type of
moisture.
R Do not place or use this product
near automatically controlled
devices such as automatic doors
and fire alarms. Radio waves
emitted from this product may
cause such devices to malfunction
resulting in an accident.
R Do not allow the AC adaptor or
telephone line cord to be
excessively pulled, bent or placed
under heavy objects.
R Do not place the handset on the
base unit when battery cover is
removed.
Operating safeguards
R Unplug the product from power
outlets before cleaning. Do not use
liquid or aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents,
cleansers, etc.) onto the telephone
line cord plug, or allow it to become
wet at all. This may cause a fire. If
6
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Important Information
the telephone line cord plug
becomes wet, immediately pull it
from the telephone wall jack, and
do not use.
Medical
R Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range of
1.92 GHz to 1.93 GHz, and the RF
transmission power is 115 mW
(max.).)
R Do not use the product in health
care facilities if any regulations
posted in the area instruct you not
to do so. Hospitals or health care
facilities may be using equipment
that could be sensitive to external
RF energy.
CAUTION
Installation and location
R Never install telephone wiring
during an electrical storm.
R Never install telephone line jacks in
wet locations unless the jack is
specifically designed for wet
locations.
R Never touch uninsulated telephone
wires or terminals unless the
telephone line has been
disconnected at the network
interface.
R Use caution when installing or
modifying telephone lines.
R The AC adaptor is used as the
main disconnect device. Ensure
that the AC outlet is installed near
the product and is easily accessible.
R The product is only use for
mounting at heights £ 2 m (6.6 ft.).
Note:
R This height is not guaranteed for
product reliability.
R To prevent serious injuries due
to the product unexpectedly
falling, the product must be
installed at a height of 1.5 m
(4.9 ft.) or lower.
R This product is unable to make calls
when:
– the handset batteries need
recharging or have failed.
– there is a power failure.
Battery
R We recommend using the batteries
noted on page 4. USE ONLY
rechargeable Ni-MH batteries
AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the
batteries. Released electrolyte from
the batteries is corrosive and may
cause burns or injury to the eyes or
skin. The electrolyte is toxic and
may be harmful if swallowed.
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7
Important Information
R Exercise care when handling the
batteries. Do not allow conductive
materials such as rings, bracelets,
or keys to touch the batteries,
otherwise a short circuit may cause
the batteries and/or the conductive
material to overheat and cause
burns.
R Charge the batteries provided with
or identified for use with this
product only, in accordance with
the instructions and limitations
specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do
not tamper with the base unit (or
charger). Failure to follow these
instructions may cause the
batteries to swell or explode.
R Avoid the use in the following
conditions
– High or low extreme
temperatures during use,
storage or transportation.
– Replacement of a battery with an
incorrect type that can defeat a
safeguard.
– Disposal of a battery into fire or a
hot oven, or mechanically
crushing or cutting of a battery,
that can result in an explosion.
– Extremely high temperature and/
or extremely low air pressure
that can result in an explosion or
the leakage of flammable liquid
or gas.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you
have purchased.
Please call 1-800-8-BATTERY
(1-800-822-8837) for information on
how to recycle this battery.
Important safety
instructions
When using your product, basic safety
precautions should always be followed
to reduce the risk of fire, electric
shock, and injury to persons, including
the following:
1. Do not use this product near water
for example, near a bathtub,
washbowl, kitchen sink, or laundry
tub, in a wet basement or near a
swimming pool.
2. Avoid using a telephone (other
than a cordless type) during an
electrical storm. There may be a
remote risk of electric shock from
lightning.
3. Do not use the telephone to report
a gas leak in the vicinity of the leak.
8
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Important Information
4. Use only the power cord and
batteries indicated in this manual.
Do not dispose of batteries in a
fire. They may explode. Check
with local codes for possible
special disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
R For maximum coverage and
noise-free communications, place
your base unit:
– at a convenient, high, and
central location with no
obstructions between the
handset and base unit in an
indoor environment.
– away from electronic appliances
such as TVs, radios, personal
computers, wireless devices, or
other phones.
– facing away from radio
frequency transmitters, such as
external antennas of mobile
phone cell stations. (Avoid
putting the base unit on a bay
window or near a window.)
R Coverage and voice quality
depends on the local environmental
conditions.
R If the reception for a base unit
location is not satisfactory, move
the base unit to another location for
better reception.
Environment
R Keep the product away from
electrical noise generating devices,
such as fluorescent lamps and
motors.
R The product should be kept free
from excessive smoke, dust, high
temperature, and vibration.
R The product should not be exposed
to direct sunlight.
R Do not place heavy objects on top
of the product.
R When you leave the product
unused for a long period of time,
unplug the product from the power
outlet.
R The product should be kept away
from heat sources such as heaters,
kitchen stoves, etc. It should not be
placed in rooms where the
temperature is less than 0 °C
(32 °F) or greater than 40 °C
(104 °F). Damp basements should
also be avoided.
R The maximum calling distance may
be shortened when the product is
used in the following places: Near
obstacles such as hills, tunnels,
underground, near metal objects
such as wire fences, etc.
R Operating the product near
electrical appliances may cause
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9
Important Information
interference. Move away from the
electrical appliances.
Routine care
R Wipe the outer surface of the
product with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
Other information
R The applied nameplate is located at
the bottom or rear of the product.
CAUTION: Risk of explosion if
battery is replaced by an incorrect
type. Dispose of used batteries
according to the instructions.
Notice for product disposal,
transfer, or return
R This product can store your private/
confidential information. To protect
your privacy/confidentiality, we
recommend that you erase
information such as phonebook or
caller list entries from the memory
before you dispose of, transfer, or
return the product.
R To dispose of your product, please
recycle in accordance with local
environmental regulations. For
further recycling information please
visit
https://shop.panasonic.com/recycle
Notice
10
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Important Information
Specifications
R Frequency range:
1.92 GHz to 1.93 GHz
R RF transmission power:
115 mW (max.)
R Power source:
120 V AC, 60 Hz
R Power consumption:
Base unit:
Standby: 0.6 W
Maximum: 3.2 W
Charger:
Standby: 0.1 W
Maximum: 1.8 W
R Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 %
– 80 % relative air humidity (dry)
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11
Important Information
Setting up
Connections
n Base unit
Connect the AC adaptor to the
unit by pressing the plug firmly.
Fasten the cord by hooking it.
Connect the AC adaptor to the
power outlet.
Connect the telephone line cord
to the unit, then to the single-line
telephone jack (RJ11C) until you
hear a click.
A DSL/ADSL filter (not supplied)
is required if you have a DSL/
ADSL service.
Note:
R Use only the supplied Panasonic
AC adaptor PNLV226.
3
4
5
4
1
2
n Charger
A Connect the AC adaptor to the power
outlet.
1
12
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Getting Started
Battery installation
R USE ONLY rechargeable Ni-MH
batteries AAA (R03) size (
1
).
R Do NOT use Alkaline/Manganese/
Ni-Cd batteries.
R Confirm correct polarities ( , ).
1
R Follow the directions on the
display to set up the unit.
Removing the battery
2
1
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13
Getting Started
Battery charging
Charge for about 7 hours.
R Confirm “Charging” is displayed
(
1
).
R When the batteries are fully
charged, “Fully charged” is
displayed.
11
Note when setting up
Note for connections
R The AC adaptor must remain
connected at all times. (It is normal
for the adaptor to feel warm during
use.)
R The AC adaptor should be
connected to a vertically oriented or
floor-mounted AC outlet. Do not
connect the AC adaptor to a
horizontally oriented AC outlet that
faces the floor, such as an AC
outlet installed on a ceiling or under
a table, as the weight of the adaptor
may cause it to become
disconnected.
Power failure
R The unit cannot be used to make or
receive calls during a power failure.
We recommend connecting a
corded-type telephone that does
not use an AC adaptor to your
telephone line.
Note for battery installation
R Use the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on
page 4, 7.
Note for battery charging
R It is normal for the handset to feel
warm during charging.
R Clean the charge contacts of the
handset, base unit, and charger
with a soft and dry cloth once a
month. Before cleaning the unit,
disconnect from power outlets and
any telephone line cords. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
14
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Getting Started
Icon Battery level
Empty
Ni-MH battery performance
(supplied batteries)
Operation Operating time
In continuous
use
10 hours max.
*1
Not in use
(standby)
6 days max.
*1
*1 If eco mode is on.
Note:
R Actual battery performance
depends on usage and ambient
environment.
Intelligent eco mode
This feature automatically reduces
handset power consumption by
suppressing handset transmission
power when the handset is close to
the base unit.
R When this feature is activated,
is displayed.
R Eco mode is turned off when the
clarity booster is activated
(page 20).
Controls
Handset
A
B
A
C
J
K
H
B
G
A
D
E
F
I
Speaker
M N (TALK)
Dial keypad (*: TONE)
MZN (SP-PHONE:
Speakerphone)
Microphone
Receiver
Display
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15
Getting Started
MOFFN
MFLASHNMCALL WAITN
MINTERCOMN
Charge contacts
n Control type
Soft keys
The handset features 2 soft keys.
By pressing a soft key, you can
select the feature shown directly
above it on the display.
Navigator key
– MDN, MCN, MFN, or MEN: Scroll
through various lists and items.
– (Volume: MDN or MCN): Adjust
the receiver or speaker volume
while talking.
– MFN : View the phonebook
entry.
– MEN REDIAL: View the redial list.
– MCN CID (Caller ID): View the
caller list.
Base unit
A B
Charge contacts
M /LOCATORN
R You can locate a misplaced
handset by pressing
MLOCATORN.
Display icons
Handset display items
Item Meaning
Within base unit range
Out of base unit range
The line is in use.
R When flashing:
The call is put on
hold.
R When flashing
rapidly: An incoming
call is now being
received.
Eco mode is on.
(page 15)
Z Speakerphone is on.
(page 18)
Ringer volume is off.
(page 19)
Silent mode is on.
(page 31)
Call sharing mode is
off. (page 29)
Alarm is on.
(page 30)
Handset number
16
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Getting Started
Item Meaning
Battery level
Blocked call
(page 31)
Clarity booster is on.
(page 20)
Line in
use
Someone is using the
line.
Language settings
Display language
1 MMENUN#110
2 MbN: Select the desired setting.
a MSAVEN
3 MOFFN
Date and time
1 MMENUN#101
2 Enter the current month, date,
and year by selecting 2 digits for
each.
Example: July 15, 2024
07 15 24
3 MOKN
4 Enter the current hour and minute
(12-hour clock format) by
selecting 2 digits for each.
Example: 9:30
09 30
5 *: Select “AM” or “PM”.
6 MSAVEN a MOFFN
Note:
R When English is selected as the
display language, 12-hour clock
format is used. When Spanish is
selected, 24-hour clock format is
used.
Other settings
Dialing mode
If you cannot make calls, change this
setting according to your telephone
line service. The default setting is
“Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 MMENUN#120
2 MbN: Select the desired setting.
3 MSAVEN a MOFFN
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17
Getting Started
Making calls
1 Lift the handset and dial the
phone number.
R To correct a digit, press
MCLEARN.
2 Press M N to make the call.
R To make the call using the
speakerphone, press MZN.
3 When you finish talking, press
MOFFN or place the handset on
the base unit or charger.
Making a call using the redial list
The last 5 phone numbers dialed are
stored in the redial list (each 48 digits
max.).
1 MEN REDIAL
2 MbN: Select the desired phone
number.
3 M N
Erasing a number in the redial list
1 MEN REDIAL
2 MbN: Select the desired phone
number. a MERASEN
3 MbN: “Yes” a MSELECTN a
MOFFN
Adjusting the receiver or speaker
volume
Press MDN or MCN repeatedly while
talking.
Pause (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a
calling card access number and/or
PIN in the phonebook, a pause is also
needed (page 24).
Example: If you need to dial the line
access number “9” when making
outside calls with a PBX:
1 9 a MDN (Pause)
2 Dial the phone number. a M N
Note:
R A 3.5 second pause is inserted
each time you press MDN (Pause)
on the handset.
Answering calls
1 Lift the handset and press M N
or M N when the unit rings.
2 When you finish talking, press
MOFFN or place the handset on
the base unit or charger.
Any key answer: You can answer the
call by pressing any dial key.
Auto talk: You can answer calls
simply by lifting the handset
(page 28).
Temporary handset ringer off: You
can turn the ringer off temporarily by
pressing M N.
18
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Making/Answering Calls
Adjusting the handset ringer volume
Press MDN or MCN repeatedly to select
the desired volume while ringing.
Useful features
during a call
Hold
1 Press MMENUN during an outside
call.
2 MbN: “Hold” a MSELECTN
3 To release hold, press M N.
Note:
R After holding for 10 minutes, the
call is disconnected.
Mute
1 Press MMUTEN during a call.
2 To return to the call, press
MMUTEN.
Note:
R MMUTEN is a soft key visible on the
display during a call.
Flash
MFLASHN allows you to use the
special features of your host PBX
such as transferring an extension call,
or accessing optional telephone
services.
Note:
R To change the flash time, see
page 29.
For call waiting or Call
Waiting Caller ID service
users
To use call waiting or Call Waiting
Caller ID, you must first subscribe with
your phone service provider.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on
the phone, you will hear a call waiting
tone.
If you subscribe to both Caller ID
and Call Waiting with Caller ID
services, the 2nd caller’s information
is displayed on the unit that is in use
after you hear the call waiting tone.
1 Press MCALL WAITN to answer
the 2nd call.
2 To switch between calls, press
MCALL WAITN.
Note:
R Please contact your phone service
provider for details and availability
of this service in your area.
Temporary tone dialing (for
rotary/pulse service users)
Press * (TONE) before entering
access numbers which require tone
dialing.
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19
Making/Answering Calls
Handset clarity booster
This feature can improve sound clarity
when the handset is used in an area
where there may be interference.
During an outside call, this feature is
turned on automatically when
necessary.
R When this feature is turned on,
is displayed.
Call share
You can join an existing outside call.
To join the conversation, press M N
when the other unit is on an outside
call.
Note:
R A maximum of 3 parties (including 1
outside party) can join a
conversation using 2 extensions.
(3-way conference)
R To prevent other users from joining
your conversations with outside
callers, turn call sharing mode off
(page 29).
Transferring calls,
conference calls
Outside calls can be transferred or
a conference call with an outside
party can be made between 2
handsets.
1 During an outside call, press
MINTERCOMN.
When 3 or more handsets
are registered:
MbN: Select the desired unit.
a MSELECTN
2 Wait for the paged party to
answer.
R If the paged party does not
answer, press M N to
return to the outside call.
3 To complete the transfer:
Press MOFFN.
To establish a conference
call:
MMENUN a MbN: “Conf.” a
MSELECTN
R To leave the conference,
press MOFFN. The other 2
parties can continue the
conversation.
R To put the outside call on
hold: MMENUN a MbN:
“Hold” a MSELECTN
To resume the conference:
MMENUN a MbN: “Conf.”
a MSELECTN
R To cancel the conference:
MMENUN a MbN: “Stop
conference” a
MSELECTN
You can continue the
conversation with the
outside caller.
20
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Making/Answering Calls
Intercom
Intercom calls can be made between
handsets.
Note:
R When paging unit(s), the paged
unit(s) beeps for 1 minute.
R If you receive an outside call while
talking on the intercom, you hear 2
tones.
To answer the call with the
handset, press MOFFN, then press
M N.
Making an intercom call
1 MINTERCOMN.
When 3 or more handsets are
registered:
MbN: Select the desired unit. a
MSELECTN
2 When you finish talking, press
MOFFN.
Answering an intercom call
1 Press MINTERCOMN or M N to
answer the page.
2 When you finish talking, press
MOFFN.
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21
Making/Answering Calls
Phonebook
You can add 50 names (16 characters
max.) and phone numbers (24 digits
max.) to the phonebook, and assign
each phonebook entry to the desired
group.
Important:
R All entries can be shared by any
registered handset.
Adding phonebook entries
1 or MFN a MMENUN
2 MbN: “Add new entry” a
MSELECTN
3 Enter the party’s name. a MOKN
4 Enter the party’s phone number.
a MOKN
5 MbN: Select the desired group. a
MSELECTN 2 times a MOFFN
Character table for entering names
While entering characters, you can
switch between uppercase and
lowercase by pressing * (A®a).
Key Character
1 & ’ ( ) H ,
– . / 1
2 A B C 2
a b c 2
Key Character
3 D E F 3
d e f 3
4 G H I 4
g h i 4
5 J K L 5
j k l 5
6 M N O 6
m n o 6
7 P Q R S 7
p q r s 7
8 T U V 8
t u v 8
9 W X Y Z 9
w x y z 9
0 0
# #
R To enter another character that is
located on the same dial key, first
press MEN to move the cursor to the
next space.
R If you do not press any dial key
within 5 seconds after entering a
character, the character is fixed and
the cursor moves to the next space.
R in the above table represents a
single space.
Erasing the character or number
Press MFN or MEN. a MCLEARN
22
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Phonebook
R Press and hold MCLEARN to erase
all characters or numbers.
Storing a redial list number to the
phonebook
Phone numbers of up to 24 digits can
be stored in the phonebook.
1 MEN REDIAL
2 MbN: Select the desired phone
number. a MSAVEN
3 To store the name, continue from
step 3, “Editing entries”,
page 24.
Storing caller information to the
phonebook
1 MCN CID
2 MbN: Select the desired entry.
R To edit the number: MMENUN
a MbN: “Edit” a MSELECTN
Press MEDITN repeatedly until
the phone number is shown in
the desired format. And then,
press MSAVEN. Go to step 5.
3 MMENUN
4 MbN: “Save CID” a MSELECTN
5 MbN: “Phonebook” a MSELECTN
6 Continue from step 3, “Editing
entries”, page 24.
Groups
Groups can help you find entries in
the phonebook quickly and easily. You
can change the names of groups
assigned for phonebook entries
(“Friends”, “Family”, etc.). By
assigning different ringer tones for
different groups of callers, you can
identify who is calling (ringer ID), if you
have subscribed to Caller ID service.
Changing group names/setting
ringer ID
The default group name is “Group
1” to “Group 9”.
1 or MFN a MMENUN
2 MbN: “Group” a MSELECTN
3 MbN: Select the desired group. a
MSELECTN
4 To change group names
MbN: “Group name” a
MSELECTN a Edit the name (10
characters max.). a MSAVEN
To set group ringer tone
MbN: Select the current setting of
the group ringer tone. a
MSELECTN a MbN: Select the
desired ringer tone. a MSAVEN
5 MOFFN
Finding and calling from a
phonebook entry
1 or MFN
2 To scroll through all entries
MbN: Select the desired entry.
To search by first character
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23
Phonebook
Press the dial key (0 to 9,
or #) which contains the
character you are searching
for (page 22).
MbN: Scroll through the
phonebook if necessary.
To search by group
MGROUPN
MbN: Select the desired
group. a MSELECTN
MbN: Scroll through the
phonebook if necessary.
3 M N
Editing entries
1 Find the desired entry (page 23).
2 MMENUN a MbN: “Edit” a
MSELECTN
3 Edit the name if necessary. a
MOKN
4 Edit the phone number if
necessary. a MOKN
5 MbN: Select the desired group
(page 23). a MSELECTN 2 times
6 MOFFN
Erasing entries
Erasing an entry
1 Find the desired entry (page 23).
2 MMENUN a MbN: “Erase” a
MSELECTN
3 MbN: “Yes” a MSELECTN
4 MOFFN
Erasing all entries
1 or MFN a MMENUN
2 MbN: “Erase all” a MSELECTN
3 MbN: “Yes” a MSELECTN
4 MbN: “Yes” a MSELECTN
5 MOFFN
Chain dial
This feature allows you to dial phone
numbers in the phonebook while you
are on a call. This feature can be
used, for example, to dial a calling
card access number or bank account
PIN that you have stored in the
phonebook, without having to dial
manually.
1 During an outside call, press
MMENUN.
2 MbN: “Phonebook” a MSELECTN
3 MbN: Select the desired entry.
4 Press MCALLN to dial the number.
Note:
R When storing a calling card access
number and your PIN in the
phonebook as one phonebook
entry, press MDN (Pause) to add
pauses after the number and PIN
as necessary (page 18).
R If you have rotary/pulse service,
you need to press * (TONE)
before pressing MMENUN in step 1
24
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Phonebook
to change the dialing mode
temporarily to tone. When adding
entries to the phonebook, we
recommend adding * (TONE) to
the beginning of phone numbers
you wish to chain dial (page 22).
Speed dial
You can assign 1 phone number to
each of the dial keys (1 to 9) on the
handset.
Adding phone numbers to
speed dial keys
n By entering phone numbers:
1 Press and hold the desired
speed dial key (1 to 9). a
MADDN
2 MbN: “Manual” a MSELECTN
3 Enter the party’s name (16
characters max.). a MOKN
4 Enter the party’s phone
number (24 digits max.). a
MOKN
5 MSELECTN a MOFFN
n From the shared phonebook:
1 Press and hold the desired
speed dial key (1 to 9). a
MADDN
2 MbN: “Phonebook” a
MSELECTN
3 MbN: Select the desired entry.
4 MSAVEN a MOFFN
Note:
R If you edit a phonebook entry which
is assigned to a speed dial key, the
edited entry does not transfer to the
speed dial key.
Editing an entry
1 Press and hold the desired speed
dial key (1 to 9). a MMENUN
2 MbN: “Edit” a MSELECTN
3 Edit the name if necessary. a
MOKN
4 Edit the phone number if
necessary. a MOKN
5 MSELECTN a MOFFN
Erasing an entry
1 Press and hold the desired speed
dial key (1 to 9). a MMENUN
2 MbN: “Erase” a MSELECTN
3 MbN: “Yes” a MSELECTN
4 MOFFN
Viewing an entry/Making a
call
1 Press and hold the desired speed
dial key (1 to 9).
2 To make a call, press M N
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25
Phonebook
Menu list
To access the features, there are 2 methods.
n Scrolling through the display menus
1 MMENUN
2 Press MCN or MDN to select the desired main menu. a MSELECTN
3 Press MCN or MDN to select the desired item from the next sub-menus. a
MSELECTN
4 Press MCN or MDN to select the desired setting. a MSAVEN
n Using the direct command code
1 MMENUN a Enter the desired code.
Example: Press MMENUN#101.
2 Select the desired setting. a MSAVEN
Note:
R To exit the operation, press MOFFN.
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.
Display menu tree and direct command code table
Main menu: “Phonebook”
Operation Code
Viewing the phonebook entry. #280 23
Main menu: “Caller list”
Operation Code
Viewing the caller list. #213 35
26
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Programming
Main menu: “V.M. access” (V.M.: Voice mail)
Operation Code
Listening to voice mail messages. #330 38
Main menu: “Intercom”
Operation Code
Paging the desired unit. #274 21
Main menu: “Set date & time”
Sub-menu 1 Sub-menu 2 Settings Code
Date and time
*1
– – #101 17
Alarm
–
Once
Daily
<Off>
#720 30
Time
adjustment
*1, *2
– <Caller ID
auto>
Manual
#226 –
Main menu: “Initial setting”
Sub-menu 1 Sub-menu 2 Settings Code
Ringer setting
Ringer volume Off–6 <6> #160 19
Ringer tone
*3, *4
<Tone 1> #161 –
Silent mode
– On/Off
On
<Off>
#238 31
Silent mode
– Start/End
<11:00 PM/
06:00 AM>
#237 31
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27
Programming
Sub-menu 1 Sub-menu 2 Settings Code
Set date &
time
Date and time
*1
– #101 17
Alarm Once
Daily
<Off>
#720 30
Time
adjustment
*1, *2
<Caller ID
auto>
Manual
#226 –
Handset name
– – #104 33
Call block
*1
– – #217 31
First ring
*1
<On>
Off
#173 33
Block w/o
num
*1, *5
(Block calls without
phone number)
On
<Off>
#240 32
Speed dial
– – #261 25
Voice mail Store VM
access#
*1
(VM: Voice mail)
– #331 37
VM tone
detect
*1
<On>
Off
#332 38
LCD contrast
(Display contrast)
– Level 1–4 <2> #145 –
Key tone – <On>
Off
#165 –
Caller ID edit
(Caller ID number
auto edit)
– <On>
Off
#214 36
Auto talk
*6
– On
<Off>
#200 18
28
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Programming
Sub-menu 1 Sub-menu 2 Settings Code
Set tel line
Set dial mode
*1
Pulse
<Tone>
#120 17
Set flash
time
*1, *7
900 ms
<700 ms>
600 ms
400 ms
300 ms
250 ms
200 ms
160 ms
110 ms
100 ms
90 ms
80 ms
#121 19
Set line
mode
*1, *8
A
<B>
#122 –
Call sharing
*1
– <On>
Off
#194 20
Registration Register
handset
– #130 34
Deregistration
*5
– #131 34
Change
language
Display
<English>
Español
#110 17
Main menu: “Customer support”
Operation Code
Displaying customer support Web address. #680 –
*1 If you program these settings using one of the units, you do not need to
program the same item using another unit.
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29
Programming
*2 This feature allows the unit to automatically adjust the date and time each
time caller information including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off,
select “Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 17).
*3 If you subscribe to a distinctive ring service (such as IDENTA-RING), select
a tone (tone 1 to 2). If you select a melody, you cannot distinguish lines by
their ringers.
*4 The preset melodies in this product (“Tone 3” - “Tone 5”, “Melody 1” -
“Melody 10”) are used with permission of © 2012 Copyrights Vision Inc.
*5 This menu is not displayed when scrolling through the display menus. It is
only available in direct command code.
*6 If you subscribe to a Caller ID service and want to view the caller’s
information after lifting up the handset to answer a call, turn off this feature.
*7 The flash time depends on your telephone exchange or host PBX. Contact
your PBX supplier if necessary. The setting should stay at “700 ms” unless
pressing MFLASHN fails to pick up the waiting call.
*8 Generally, the line mode setting should not be changed. This setting
automatically maintains receiver volume at the proper level depending on
the current telephone line condition. Set the line mode to “A” if telephone
line condition is not good.
Alarm
An alarm sounds at the set time for 3
minutes once or daily. Alarm can be
set for each handset.
Important:
R Make sure the unit’s date and time
setting is correct (page 17).
1 MMENUN#720
2 MbN: Select the desired alarm
option. a MSELECTN
“Off” Turns alarm off. Go to
step 7.
“Once” An alarm sounds
once at the set time.
“Daily” An alarm sounds daily
at the set time. Go to
step 4.
3 Enter the desired month and
date. a MOKN
30
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Programming
4 Set the desired time.
5 *: Select “AM” or “PM”. a MOKN
6 MbN: Select the desired alarm
tone. a MSELECTN
R We recommend selecting a
different ringer tone from the
one used for outside calls.
7 MSELECTN a MOFFN
Note:
R To stop the alarm, press MOFFN or
place the handset on the base unit
or charger.
R When the handset is in use, the
alarm will not sound until the
handset is in standby mode.
Silent mode
Silent mode allows you to select a
period of time during which the
handset and/or base unit will not ring
for outside calls. This feature is useful
for time periods when you do not want
to be disturbed, for example, while
sleeping. Silent mode can be set for
each unit.
Important:
R Make sure the unit’s date and time
setting is correct (page 17).
R If you have set the alarm, the alarm
sounds even if the silent mode is
turned on.
Turning silent mode on/off
1 MMENUN#238
2 MbN: Select the desired setting.
a MSAVEN
R If you select “Off”, press
MOFFN to exit.
3 Enter the desired hour and
minute you wish to start this
feature.
4 *: Select “AM” or “PM”. a MOKN
5 Enter the desired hour and
minute you wish to end this
feature.
6 *: Select “AM” or “PM”.
7 MSAVEN a MOFFN
Changing the start and end
time
1 MMENUN#237
2 Continue from step 3 “Turning
silent mode on/off”, page 31.
Call block
This feature allows the unit to reject
calls when:
– the unit receives a call from a
phone number stored in the call
block list as unwanted (“Storing
unwanted callers”, page 32).
– the unit receives a call without
phone number (“Blocking incoming
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31
Programming
calls that have no phone number”,
page 32).
When a call is received, the unit rings
briefly
*1
while caller information is
being received. If the caller’s phone
number matches an entry in the call
block list, the unit emits no sound to
the caller, and disconnects the call.
(Caller ID subscribers only)
*1 This is called first ring. If you do
not want the first ring to sound,
turn this setting to “Off”
(page 33).
Important:
R Rejected calls are logged in the
caller list.
Storing unwanted callers
You can store up to 30 phone
numbers in the call block list.
Important:
R We recommend storing 10 digits
(including the area code). If only 7
digits are stored, all numbers that
have the same last 7 digits will be
blocked.
n From the caller list:
1 MCN CID
2 MbN: Select the entry to be
blocked.
R To edit the number: MMENUN
a MbN: “Edit” a MSELECTN
Press MEDITN repeatedly until
the phone number is shown in
the 10-digit format. And then,
press MSAVEN. Go to step 5.
3 MMENUN
4 MbN: “Save CID” a MSELECTN
5 MbN: “Call block” a
MSELECTN
6 MbN: “Yes” a MSELECTN
7 Edit the phone number if
necessary (24 digits max.).
8 MSAVEN a MOFFN
n By entering phone numbers:
1 MMENUN#217
2 MMENUN a MbN: “Add” a
MSELECTN
3 Enter the phone number (24
digits max.).
R To erase a digit, press
MCLEARN.
4 MSAVEN a MOFFN
Blocking incoming calls that
have no phone number
You can reject calls when no phone
number is provided, such as private
callers or out of area calls.
1 MMENUN#240
2 MbN: Select the desired setting.
a MSAVEN a MOFFN
32
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Programming
Setting the first ring for the
call block list
If you do not want the first ring from a
number on the call block list to sound,
turn the first ring setting to “Off”. The
default setting is “On”.
1 MMENUN#173
2 MbN: Select the desired setting.
a MSAVEN a MOFFN
Viewing/editing/erasing call
block numbers
1 MMENUN#217
2 MbN: Select the desired entry.
R To exit, press MOFFN.
3 To edit a number:
MEDITN a Edit the phone
number. a MSAVEN a MOFFN
To erase a number:
MERASEN a MbN: “Yes” a
MSELECTN a MOFFN
Note:
R When editing, press the desired dial
key to add, MCLEARN to erase.
R When viewing, “Block w/o num”
is displayed if the blocking incoming
calls without phone number feature
is turned on. To turn the feature off:
MERASEN a MCN a MSAVEN a
MOFFN
Other programming
Changing the handset name
Each handset can be given a
customized name (“Bob”, “Kitchen”,
etc.). This is useful when you make
intercom calls between handsets. You
can also select whether or not the
handset name is displayed in standby
mode. The default setting is “No”. If
you select “Yes” without entering any
handset name, “Handset 1” to
“Handset 6” is displayed.
1 MMENUN#104
2 Enter the desired name (max. 10
characters; page 22).
3 MSAVEN
4 MbN: Select the desired setting.
a MSELECTN 2 times a MOFFN
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to
the base unit.
Important:
R See page 4 for information on the
available model.
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33
Programming
Registering a handset to the
base unit
The supplied handset and base unit
are pre-registered. If for some reason
the handset is not registered to the
base unit, re-register the handset.
1 Handset:
MMENUN#130
2 Base unit:
Press and hold MLOCATORN for
about 5 seconds.
R If all registered handsets start
ringing, press MLOCATORN
again to stop, then repeat this
step.
3 Handset:
Press MOKN, then wait until a long
beep sounds.
Deregistering a handset
A handset can cancel its own
registration to the base unit, or other
handsets registered to the same base
unit. This allows the handset to end its
wireless connection with the system.
1 MMENUN#131
R All handsets registered to the
base unit are displayed.
2 MbN: Select the handset you want
to cancel. a MSELECTN
3 MbN: “Yes” a MSELECTN a
MOFFN
34
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Programming
Using Caller ID
service
Important:
R This unit is Caller ID compatible. To
use Caller ID features, you must
subscribe to a Caller ID service.
Contact your phone service
provider for details.
Caller ID features
When an outside call is being
received, the caller information is
displayed.
Caller information for the last 50
callers is logged in the caller list from
the most recent call to the oldest.
R If the unit cannot receive caller
information, the following is
displayed:
– “Out of area”: The caller
dials from an area which does
not provide a Caller ID service.
– “Private caller”: The caller
requests not to send caller
information.
– “Long distance”: The caller
makes a long distance call.
R If the unit is connected to a PBX
system, caller information may not
be properly received. Contact your
PBX supplier.
Missed calls
If a call is not answered, the unit treats
it as a missed call. The display shows
“Missed call”.
Note:
R Even when there are unviewed
missed calls, “Missed call”
disappears from the standby
display if the following operation is
performed by one of the units:
– A handset is replaced on the
base unit or charger.
– Pressing MOFFN on a handset.
Phonebook name display
When caller information is received
and it matches a phone number
stored in the phonebook, the stored
name in the phonebook is displayed
and logged in the caller list.
Caller list
Important:
R Make sure the unit’s date and time
setting is correct (page 17).
Viewing the caller list and
calling back
1 MCN CID
2 Press MCN to search from the
most recent call, or MDN to search
from the oldest call.
For assistance, please visit https://shop.panasonic.com/support
35
Caller ID Service
3 To call back, press M N.
To exit, press MOFFN.
Note:
R If the entry has already been
viewed or answered, “ ” is
displayed.
Editing a caller’s phone
number
You can edit a phone number in the
caller list by removing its area code
and/or the long distance code “1”.
1 MCN CID
2 MbN: Select the desired entry.
3 MMENUN a MbN: “Edit” a
MSELECTN
4 Press MEDITN repeatedly until the
phone number is shown in the
desired format.
5 M N
Caller ID number auto edit
feature
Once you call back an edited number,
the unit which was used to call back
remembers the area code and format
of the edited number. The next time
someone calls from the same area
code, caller information is customized
by the unit as follows:
– When the call is being received, the
Caller ID number is displayed in the
same format as the edited number.
– After the call has ended, the caller’s
phone number is displayed in the
same format as the edited number,
when reviewed from the caller list.
For example, you can use this feature
to set the unit to ignore the area code
of callers in your area, so that you can
call these local numbers using caller
information without dialing the area
code.
To activate this feature, you must edit
an entry in the caller list, then call that
number. After that, phone numbers
from that caller’s area code are edited
automatically.
This feature can be set for each unit
(page 28). The default setting is “On”.
Note:
R Phone numbers from the 4 most
recently edited area codes are
automatically edited.
Erasing selected caller
information
1 MCN CID
2 MbN: Select the desired entry.
3 MERASEN a MbN: “Yes” a
MSELECTN a MOFFN
Erasing all caller information
1 MCN CID
2 MERASEN a MbN: “Yes” a
MSELECTN a MOFFN
36
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Caller ID Service
Voice mail service
Voice mail is an answering service
that may be offered by your phone
service provider. This service can also
record calls when you are unavailable
to answer the phone or when your line
is busy. Messages are recorded on
the phone company system.
Storing the voice mail (VM)
access number
In order to listen to your voice mail
messages, you must dial your phone
service provider voice mail access
number. Once you have stored your
voice mail access number, you can
dial it automatically (page 38).
1 MMENUN#331
2 Enter your access number (24
digits max.). a MSAVEN a
MOFFN
Note:
R When storing your voice mail
access number and your mailbox
password, press MDN (Pause) to
add pauses (page 18) between the
access number and the password
as necessary. Contact your phone
service provider for the required
pause time.
Example:
1-222-333-4444
VM access
number
Pauses Password
PPPP 8888
To erase the voice mail access
number
1 MMENUN#331
2 Press and hold MCLEARN until all
digits are erased. a MSAVEN a
MOFFN
Voice mail (VM) tone
detection
Your phone service provider sends
special signals (sometimes called
“voice mail tones” or “stutter tones”) to
the unit to let you know you have new
voice mail messages. If you hear a
series of dial tones followed by a
continuous dial tone after you press
M N, you have new voice mail
messages. Soon after you hang up a
call or after the phone stops ringing,
your unit checks the phone line to see
if new voice mail messages have
been recorded.
Turn this feature off when:
– You do not subscribe to voice mail
service.
– Your phone service provider does
not send voice mail tones.
– Your phone is connected to a PBX.
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37
Useful Information
If you are not sure which setting is
required, contact your phone service
provider.
Turning VM tone detection on/off
The default setting is “On”.
1 MMENUN#332
2 MbN: Select the desired setting.
a MSAVEN a MOFFN
Listening to voice mail
messages
The unit lets you know that you have
new voice mail messages in the
following way:
– “New Voice Mail” is displayed if
message indication service is
available.
1 MMENUN#330
R The speakerphone turns on.
2 Follow the pre-recorded
instructions.
3 When finished, press MOFFN.
Note:
R You can also use the MVMN soft
key, if displayed, to play new voice
mail messages.
R If the handset still indicate there are
new messages even after you have
listened to all new messages, turn it
off by pressing and holding # until
the handset beeps.
Wall mounting
(Charger only)
Drive the screws (
1
) (not supplied)
into the wall.
2
27.2 mm (1
1
/16 inches)
1
2
Note:
R Make sure that the wall and the
fixing method are strong enough to
support the weight of the unit.
38
For assistance, please visit https://shop.panasonic.com/support
Useful Information
Error messages
Display message Cause/solution
Base no power
or
No link. Re-connect
base AC adaptor.
R Confirm the base unit’s AC adaptor is
connected to the unit and the power outlet
correctly.
R The handset has lost communication with the
base unit. Move closer to the base unit and try
again.
R Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
R The handset’s registration may have been
canceled. Re-register the handset (page 34).
Busy
R The called unit is in use.
R Other units are in use and the system is busy.
Try again later.
R The handset you are using is too far from the
base unit. Move closer and try again.
Call phone company
for your access #
R You have not stored the voice mail access
number. Store the number (page 37).
Check tel line
R The supplied telephone line cord has not been
connected yet or not connected properly.
Check the connections (page 12).
Invalid
R There is no handset registered to the base unit
matching the handset number you entered.
R The handset is not registered to the base unit.
Register the handset (page 34).
Requires
subscription to
Caller ID.
R You must subscribe to a Caller ID service.
Once you receive caller information after
subscribing to a Caller ID service, this message
will not be displayed.
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39
Useful Information
Display message Cause/solution
Use rechargeable
battery.
R A wrong type of battery such as Alkaline or
Manganese was inserted. Use only the
rechargeable Ni-MH batteries noted on page 4,
7.
Troubleshooting
If you still have difficulties after following the instructions in this section,
disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC
adaptor. Remove the batteries from the handset, and then insert the batteries
into the handset again.
General use
Problem Cause/solution
The handset does not
turn on even after
installing charged
batteries.
R Place the handset on the base unit or charger
to turn on the handset.
The unit does not work. R Make sure the batteries are installed correctly
(page 13).
R Fully charge the batteries (page 14).
R Check the connections (page 12).
R Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
R The handset has not been registered to the
base unit. Register the handset (page 34).
40
For assistance, please visit https://shop.panasonic.com/support
Useful Information
Problem Cause/solution
I cannot hear a dial tone. R The base unit’s AC adaptor or telephone line
cord is not connected. Check the connections.
R Disconnect the base unit from the telephone
line and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have
the unit repaired. If the working telephone does
not operate properly, contact your phone
service provider.
Menu list
Problem Cause/solution
The display is in a
language I cannot read.
R Change the display language (page 17).
I cannot register a
handset to a base unit.
R The maximum number of handsets (6) is
already registered to the base unit. Cancel
unused handset registrations from the base unit
(page 34).
Battery recharge
Problem Cause/solution
The handset beeps and/
or flashes.
R Battery charge is low. Fully charge the batteries
(page 14).
I fully charged the
batteries, but
– still flashes,
– is displayed, or
– the operating time
seems to be shorter.
R Clean the battery ends ( , ) and the
charge contacts with a dry cloth and charge
again.
R It is time to replace the batteries (page 13).
For assistance, please visit https://shop.panasonic.com/support
41
Useful Information
Making/answering calls, intercom
Problem Cause/solution
is displayed.
R The handset is too far from the base unit. Move
closer.
R The base unit’s AC adaptor is not properly
connected. Reconnect AC adaptor to the base
unit.
R The handset is not registered to the base unit.
Register it (page 34).
Noise is heard, sound
cuts in and out.
R You are using the handset or base unit in an
area with high electrical interference.
Re-position the base unit and use the handset
away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your
DSL/ADSL provider for details.
The handset does not
ring.
R The ringer volume is turned off. Adjust the
ringer volume (page 19, 27).
R Silent mode is turned on. Turn it off (page 31).
I cannot make a call. R The dialing mode may be set incorrectly.
Change the setting (page 17).
I cannot make long
distance calls.
R Make sure that you have long distance service.
42
For assistance, please visit https://shop.panasonic.com/support
Useful Information
Caller ID
Problem Cause/solution
Caller information is not
displayed.
R You must subscribe to Caller ID service.
Contact your phone service provider for details.
R If your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line jack, plug the unit
directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your
DSL/ADSL provider for details.
R The name display service may not be available
in some areas. Contact your phone service
provider for details.
R Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is
displayed late.
R Depending on your phone service provider, the
unit may display the caller’s information at the
2nd ring or later.
R Move closer to the base unit.
The caller list/incoming
phone numbers are not
edited automatically.
R The Caller ID number auto edit feature is turned
off. Turn it on and try again (page 28).
R You need to call back the edited number to
activate Caller ID number auto edit.
I cannot dial the phone
number edited in the
caller list.
R The phone number you dialed might have been
edited incorrectly (for example, the long
distance “1” or the area code is missing). Edit
the phone number with another pattern
(page 36).
Time on the unit has
shifted.
R Incorrect time information from incoming Caller
ID changes the time. Set the time adjustment to
“Manual” (off) (page 28).
For assistance, please visit https://shop.panasonic.com/support
43
Useful Information
Problem Cause/solution
The 2nd caller’s
information is not
displayed during an
outside call.
R In order to use Caller ID, call waiting, or Call
Waiting Caller ID (CWID), you must first contact
your phone service provider and subscribe to
the desired service.
After subscribing, you may need to contact your
phone service provider again to activate this
specific service, even if you already subscribed
to both Caller ID and Call Waiting with Caller ID
services (CWID).
Voice mail
Problem Cause/solution
“New Voice Mail” is
shown on the handset
display. How do I remove
this message from the
display?
R This notification is displayed when your phone
service provider’s voice mail service has
recorded a message for you. Typically you can
remove this notification from the display by
listening to the message. To listen to the
message, dial the voice mail number provided
by your phone service provider (for most cases,
this will be your own phone number), and follow
the voice instructions. Depending on your
phone service provider, you may need to
remove all messages from your voice mailbox
to remove the notification. You can also remove
this notification by pressing and holding # until
the unit beeps.
44
For assistance, please visit https://shop.panasonic.com/support
Useful Information
Liquid damage
Problem Cause/solution
Liquid or other form of
moisture has entered the
handset/base unit.
R Disconnect the AC adaptor and telephone line
cord from the base unit. Remove the batteries
from the handset and leave to dry for at least 3
days. After the handset/base unit are
completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and
charge fully before use. If the unit does not
work properly, contact an authorized service
center.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the
drying process.
For assistance, please visit https://shop.panasonic.com/support
45
Useful Information
FCC and other information
This equipment complies with Part 68 of the
FCC rules and the requirements adopted by
the ACTA. On the bottom of this equipment
is a label that contains, among other
information, a product identifier in the
format US:ACJ----------.
If requested, this number must be provided
to the telephone company.
L Registration No.............(found on the
bottom of the unit)
L Ringer Equivalence No. (REN).......0.1B
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular plug
is provided with the product. It is designed
to be connected to a compatible modular
jack that is also compliant.
The REN is used to determine the number
of devices that may be connected to a
telephone line. Excessive RENs on a
telephone line may result in the devices not
ringing in response to an incoming call. In
most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain
of the number of devices that may be
connected to a line, as determined by the
total RENs, contact the local telephone
company. For products approved after July
23, 2001, the REN for the product is part of
the product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the
telephone network, the telephone company
will notify you in advance that temporary
discontinuance of service may be required.
But if advance notice isn't practical, the
telephone company will notify the customer
as soon as possible. Also, you will be
advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes
in its facilities, equipment, operations or
procedures that could af
fect the operation of
the equipment. If this happens the
telephone company will provide advance
notice in order for you to make necessary
modifications to maintain uninterrupted
service.
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Service Center or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone company
may request that you disconnect the
equipment until the problem is resolved.
Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission or
corporation commission for information.
If your home has specially wired alarm
equipment connected to the telephone line,
ensure the installation of this equipment
does not disable your alarm equipment. If
you have questions about what will disable
alarm equipment, consult your telephone
company or a qualified installer.
This equipment is hearing aid compatible as
defined by the FCC in 47 CFR Section
68.316.
When you hold the phone to your ear, noise
might be heard in your Hearing Aid. Some
Hearing Aids are not adequately shielded
from external RF (radio frequency) energy. If
noise occurs, use an optional headset
accessory or the speakerphone option (if
applicable) when using this phone. Consult
with your audiologist or Hearing Aid
46
For assistance, please visit https://shop.panasonic.com/support
Useful Information
manufacturer about the availability of
Hearing Aids which provide adequate
shielding to RF energy commonly emitted
by digital devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to
the dispatcher the reason for the call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate this device.
NOTE:
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate
radio frequency energy and, if not installed
and used in accordance with the
instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference to
nearby TVs and VCRs. To minimize or
prevent such interference, the base of the
cordless telephone should not be placed
near or on top of a TV or VCR. If
i
nterference is experienced, move the
cordless telephone further away from the TV
or VCR. This will often reduce or eliminate
interference.
FCC RF Exposure Warning:
L
This product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment.
L To comply with FCC RF exposure
requirements, the base unit must be
installed and operated 20 cm (8 inches)
or more between the product and all
person’s body.
L This product may not be collocated or
operated in conjunction with any other
antenna or transmitter.
L For body-worn operation, the handset
must be used only with a non-metallic
accessory. Use of other accessories may
not ensure compliance with FCC RF
exposure requirements.
Notice:
L FCC ID can be found inside the battery
compartment or on the bottom of the
units.
For assistance, please visit https://shop.panasonic.com/support
47
Useful Information
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
48
For assistance, please visit https://shop.panasonic.com/support
Useful Information
Guía Rápida Española
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Para obtener ayuda, visite https://shop.panasonic.com/support (solo en inglés)
49
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50
Para obtener ayuda, visite https://shop.panasonic.com/support (solo en inglés)
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51
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52
Para obtener ayuda, visite https://shop.panasonic.com/support (solo en inglés)
Guía Rápida Española
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Para obtener ayuda, visite https://shop.panasonic.com/support (solo en inglés)
53
Guía Rápida Española
Customer services
Accessories!
hps://shop.panasonic.com/support
Customer Services Directory
Shop
for all your Panasonic gear
Go to
Get everything you need to get the most out of
your Panasonic products
Accessories & Parts for your Camera, Phone, A/V
products, TV, Computers & Networking, Personal
Care, Home Appliances, Headphones, Baeries,
Backup Chargers & more…
For Product Informa!on, Opera!ng Assistance,
Parts, Owner’s Manuals, Dealer and Service info
go to hps://shop.panasonic.com/support
For the hearing or speech impaired TTY: 1- 877-833-8855
As of March 2023
54
For assistance, please visit https://shop.panasonic.com/support
Appendix
Limited Warranty (ONLY FOR U.S.A.)
When shipping the unit, carefully pack, include all supplied accessories listed in the
Owner’s Manual, and send it prepaid, adequately insured and packed well in a carton box.
When shipping Lithium Ion batteries please visit our Web Site at
https://shop.panasonic.com/support as Panasonic is committed to providing the most up to
date information. Include a letter detailing the complaint, a return address and provide a
daytime phone number where you can be reached. A valid registered receipt is required
under the Limited Warranty.
Limited Warranty Coverage (For USA Only)
Labor
One (1) Year
Parts
One (1) Year
To submit a new repair request and for quick repair status visit our Web Site at
https://shop.panasonic.com/support
Panasonic Products Limited Warranty
Online Repair Request
Mail-In Service--Online Repair Request
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“warranty period”), at its option either (a) repair your product with new or refurbished parts,
(b) replace it with a new or a refurbished equivalent value product, or (c) refund your
purchase price. The decision to repair, replace or refund will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. This Limited Warranty excludes both
parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet).
This warranty only applies to products purchased and serviced in the United States.
This warranty is extended only to the original purchaser of a new product which was
not sold “as is”.
Telephone
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL
BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING
DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL
BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF
OF PURCHASE.
Product or Part Name
For assistance, please visit https://shop.panasonic.com/support
55
Appendix
Limited Warranty Limits and Exclusions
(As examples, this excludes damages for lost time, travel to and from the servicer,
loss of or damage to media or images, data or other memory or recorded content.
The items listed are not exclusive, but for illustration only.)
This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business
or rental use of the product, or service by anyone other than a Factory Service Center
or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY.
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary
from state to state. If a problem with this product develops during or after the warranty period,
you may contact your dealer or Service Center. If the problem is not handled to your
satisfaction, then write to:
Panasonic Corporation of North America
Consumer Affairs Department
Two Riverfront Plaza
Newark NJ 07102-5490
Product registration is not mandatory. Failure to complete the form does not affect the
consumer's warranty rights.
As of March 2023
56
For assistance, please visit https://shop.panasonic.com/support
Appendix
Index
# 3-way conference: 20
A Additional handset: 33
Alarm: 30
Answering calls: 18
Auto talk: 18, 28
B Battery: 13, 14
Booster (Clarity booster): 20
C Call block: 31
First ring: 33
Call share: 20, 29
Call waiting: 19
Call Waiting Caller ID: 19
Caller ID number auto
edit: 28, 36
Caller ID service: 35
Caller list: 35
Caller list edit: 36
Chain dial: 24
CID (Caller ID): 35
Conference calls: 20
Control type: 16
Customer support: 29
D Date and time: 17
Dialing mode: 17
Direct command code: 26
Display
Contrast: 28
Language: 17
E Eco mode: 15
Error messages: 39
F Flash: 19, 29
G Groups: 23
H Handset
Deregistration: 34
Name: 33
Registration: 34
Hold: 19
I Intercom: 21
K Key tone: 28
L Line mode: 29
M Making calls: 18
Missed calls: 35
Mute: 19
P Pause: 18
Phonebook: 22
Power failure: 14
R Redialing: 18
Ringer ID: 23
Ringer tone: 27
Rotary/pulse service: 19
S Silent mode: 31
Speed dial: 25
SP-PHONE
(Speakerphone): 18
T Temporary tone dialing: 19
Time adjustment: 28
Transferring calls: 20
Troubleshooting: 40
TTY: 54
V VM (Voice mail): 37
Voice mail: 37
Volume
Receiver: 18
Ringer (Handset): 19, 27
Speaker: 18
W Wall mounting: 38
57
Index
58
Notes
59
Notes
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
IMPORTANT!
If your product is not working properly. . .
Visit our Web site: https://shop.panasonic.com/support
L
FAQ and troubleshooting hints are available.
For your future reference
We recommend keeping a record of the following information to assist
with any repair under warranty.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Two Riverfront Plaza, Newark, NJ 07102-5490
© Panasonic Entertainment & Communication Co., Ltd. 2024
Printed in Vietnam
PNQP1955ZA PP0924ZU0
