Operating Instructions
Digital Cordless Phone
Model No.
KX-TGB610E
KX-TGB612E
KX-TGB613E
Model shown is KX-TGB610.
Before initial use, see “Getting Started”
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Introduction
Model composition .......................................3
Accessory information ..................................3
General information ......................................4
Graphical symbols for use on equipment and
their descriptions ..........................................5
Important Information
For your safety .............................................6
Important safety instructions ........................7
For best performance ...................................7
Other information .........................................8
Specifications ...............................................9
Getting Started
Setting up ...................................................10
Controls ......................................................12
Display icons ..............................................13
Turning the power on/off ............................13
Language setting ........................................13
Date and time .............................................13
Making/Answering Calls
Making calls ...............................................14
Answering calls ..........................................14
Useful features during a call .......................14
Intercom .....................................................16
Nuisance call block
Nuisance call block ....................................17
Storing unwanted callers ............................17
Phonebook
Phonebook .................................................19
Programming
Menu list .....................................................21
Alarm ..........................................................23
Caller ID Service
Using Caller ID service ...............................24
Caller list ....................................................24
Useful Information
Voicemail service .......................................26
Character entry ..........................................26
Error messages ..........................................28
Troubleshooting .........................................28
Wall mounting ............................................32
Conditions of guarantee .............................33
Index
Index...........................................................34
2
Table of Contents
Model composition
Series Model No.
Base unit Handset
Part No. Part No. Quantity
KX-TGB610
series
KX-TGB610 KX-TGB610 KX-TGBA61 1
KX-TGB612 KX-TGB610 KX-TGBA61 2
KX-TGB613 KX-TGB610 KX-TGBA61 3
Accessory information
Supplied accessories
No. Accessory item/Part number
Quantity
KX-TGB610 KX-TGB612 KX-TGB613
A AC adaptor/PNLV226E0Q 1 2 3
B Telephone line cord/PNJA1191Z (for U.K.) 1 1 1
C
Rechargeable batteries
*1
2 4 6
D
Handset cover
*2
1 2 3
E Charger/PNLC1092ZB – 1 2
*1 See page 3 for replacement battery information.
*2 The handset cover comes attached to the handset.
A B C D E
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number/Specifications
Rechargeable
batteries
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
– 1.2 V
Other information
R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
3
Introduction
Sales and support information
Customer Communications Centre
R For customers within the U.K.: 0344 844 3899
R For customers within Ireland: 01289 8333
R For further support on your product, please visit our website: www.panasonic.co.uk
Direct Sales at Panasonic U.K.
R Order accessory and consumable items for your product with ease and confidence by phoning
our Customer Communications Centre Monday - Friday 9:00am - 5:00pm (Excluding public
holidays).
R Go on line through our Internet Accessory ordering application at www.pas-europe.com
R Most major credit and debit cards accepted.
R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K.
R Also available through our Internet is direct shopping for a wide range of finished products.
Take a browse on our website for further details.
shop.panasonic.co.uk/
General information
R This equipment is designed for use on the U.K. and Ireland analogue telephone network.
R In the event of problems, you should contact your equipment supplier in the first instance.
Declaration of Conformity:
R Panasonic Corporation declares that the radio equipment type (KX-TGB610 series: page 3) is
in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is
available at the following internet address:
https://www.ptc.panasonic.eu/compliance-documents
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Ecodesign information
Ecodesign information under EU Regulation (EC) No. 1275/2008 amended by (EU) Regulation
No. 801/2013.
"ErP Free Web Product Information" is available at the following URL:
https://www.ptc.panasonic.eu/compliance-documents
Power consumption in networked standby and guidance are mentioned in the web site above.
Note:
R For more information about the energy efficiency of the product, please visit our web site,
www.panasonic.com, and enter the model number in the search box.
4
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Introduction
Graphical symbols for use on equipment and their
descriptions
Symbol Explanation Symbol Explanation
Alternating current (A.C.) Class P equipment
(equipment in which
protection against electric
shock relies on Double
Insulation or Reinforced
Insulation)
Direct current (D.C.) “ON” (power)
Protective earth “OFF” (power)
Protective bonding earth Stand-by (power)
Functional earth “ON”/“OFF” (power;
push-push)
For indoor use only Caution, risk of electric
shock
For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
5
Introduction
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
R Use only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
R To prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
R Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
R Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.88 GHz to 1.90 GHz, and the RF
transmission power is 250 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
6
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Important Information
R This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
Battery
R We recommend using the batteries noted
on page 3. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Environment
R Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as heating devices, cooking
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
7
Important Information
appliances, etc. It should not be placed in
rooms where the temperature is less than
0 °C or greater than 40 °C. Damp
basements should also be avoided.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
R Wipe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer,
or return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Disposal of Old Equipment and
Batteries (Only for European Union
and countries with recycling systems)
1
2
These symbols (A, B) on the products,
packaging, and/or accompanying documents
mean that used electrical and electronic
products and batteries must not be mixed with
general household waste. For proper
treatment, recovery and recycling of old
products and used batteries, please take them
to applicable collection points in accordance
with your national legislation.
By disposing of them correctly, you will help to
save valuable resources and prevent any
potential negative effects on human health
and the environment.
For more information about collection and
recycling, please contact your local authority.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.
For business users in the European
Union
If you wish to discard electrical and electronic
equipment, please contact your dealer or
supplier for further information.
Information on Disposal in other
Countries outside the European Union
These symbols (A, B) are only valid in the
European Union. If you wish to discard these
items, please contact your local authorities or
dealer and ask for the correct method of
disposal.
Note for the battery symbol
This symbol (B) might be used in
combination with a chemical symbol. In this
case it complies with the requirement set by
the Directive for the chemical involved.
Note for the battery removal
procedure
Refer to “Removing the battery” on page 11.
8
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Important Information
Specifications
R Standard:
DECT (Digital Enhanced Cordless
Telecommunications),
GAP (Generic Access Profile)
R Frequency range:
1.88 GHz to 1.90 GHz
R RF transmission power:
Approx. 10 mW (average power per
channel)
250 mW (max.)
R Power source:
100–240 V AC, 50/60 Hz
R Rechargeable battery:
AAA (R03) Ni-MH battery (1.2 V, 550 mAh)
R Power consumption:
Base unit:
Standby: 0.6 W
Maximum: 1.5 W
Charger:
Standby: 0.1 W
Maximum: 1.0 W
R Operating conditions:
0 °C–40 °C, 20 %–80 % relative air
humidity (dry)
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
9
Important Information
Setting up
Connections
n Base unit
Connect the AC adaptor to the unit by
pressing the plug firmly.
Fasten the cord by hooking it.
Connect the AC adaptor to the power
outlet.
Connect the telephone line cord to the
unit until you hear a click.
Fasten the cord by hooking it.
Connect the telephone line cord to the
telephone line jack until you hear a click.
A DSL/ADSL filter (not supplied) is
required if you have a DSL/ADSL service.
Note:
R Use only the supplied Panasonic AC
adaptor PNLV226E.
R Use only the supplied telephone line cord.
76
4
3
2
1
5
n Charger
Connect the AC adaptor plug to the unit
until you hear a click.
Fasten the cord by hooking it.
Connect the AC adaptor to the power
outlet.
Note:
R Use only the supplied Panasonic AC
adaptor PNLV226E.
1
3
2 2
2
Battery installation
R USE ONLY rechargeable Ni-MH batteries
AAA (R03) size (
1
).
R Do NOT use alkaline/manganese/Ni-Cd
batteries.
R Confirm correct polarities ( , ).
1
10
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Getting Started
Removing the battery
1
2
Battery charging
Charge for about 7 hours.
R Confirm
is flashing (
1
).
R When the batteries are fully charged,
stops flashing.
1
Note when setting up
Note for connections
R The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
horizontally oriented AC outlet that faces
the floor, such as an AC outlet installed on
a ceiling or under a table, as the weight of
the adaptor may cause it to become
disconnected.
Power failure
R The unit cannot be used to make or receive
calls during a power failure. We
recommend connecting a corded-type
telephone that does not use an AC adaptor
to your telephone line.
Note for battery installation
R Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 3, 7.
Note for battery charging
R It is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
11
Getting Started
Ni-MH battery performance (supplied
batteries)
Operation Operating time
In continuous use 18 hours max.
Not in use (standby) 200 hours max.
Note:
R Actual battery performance depends on
usage and ambient environment.
Controls
Handset
K
F
E
D
A
H
G
I
J
C
B
A
Ringer
MWN (Phonebook)
M N (Talk)
Dial keypad
Microphone
Receiver
Display
M N (Menu/OK)
MC/ N (Clear/Call block)
R You can return to the previous screen
or outside call by pressing MC/ N.
M N (Off/Power)
Charge contacts
n Control type
Navigator key
Navigator keys function as follows.
– MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
– MDN or MCN (
): Adjust the receiver
volume while talking.
– MFN (
: Caller list): View the caller list.
– MEN (T: Redial): View the redial list.
Base unit
B
A
Charge contacts
M N (Locator)
R You can locate a misplaced handset
by pressing M
N.
12
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Getting Started
Display icons
Handset display items
Item Meaning
Within range of the base unit
R When flashing:
Handset is searching for
the base unit. (page 30)
The line is in use.
R When flashing slowly:
The call is on hold.
R When flashing rapidly:
An incoming call is now
being received.
R Missed call
*1
(page 24)
R When flashing:
Call waiting is being
received.
R Ringer volume is off.
(page 14)
R When flashing:
The call is on mute.
Battery level
[P]
Privacy mode is on.
*2
(page 22)
Phonebook is opened.
!
Nuisance call blocked.
*1
(page 24)
New voicemail message
received.
*3
(page 26)
Line in
use
Someone is using the line.
*2
*1 Caller ID subscribers only
*2 KX-TGB612/KX-TGB613
*3 Voicemail subscribers only
Turning the power on/off
Press M N for about 2 seconds.
Language setting
Display language
1 M N#110
2 MbN: Select your desired language. a
M N a M N
Date and time
1 M N#101
2 Enter the current date, month, and year.
a M
N
Example: 12 July, 2020
12 07 20
3 Enter the current hour and minute.
Example: 15:30
15 30
4 M
N a M N
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
13
Getting Started
Making calls
1 Lift the handset and then dial the phone
number.
R To correct a digit, press MC/ N.
2 Press M N to make the call.
3 When you finish talking, press M N or
place the handset on the base unit or
charger.
Adjusting the receiver volume
Press MDN or MCN repeatedly while talking.
Note:
R If the receiver volume is set to level 5
(max.), it will be changed to level 4 in the
next call.
Making a call using the redial list
The last 10 phone numbers dialled are stored
in the redial list (24 digits max. each).
1 MEN (T)
2 MbN: Select the desired entry.
3 M
N
Erasing a number in the redial list
1 MEN (T)
2 MbN: Select the desired entry. a
MC/ N
3 M
N a M N
Pause (for PBX/long distance service
users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 20).
Example: If you need to dial the line access
number “0” when making outside calls with a
PBX:
1 0 a MDN (Pause)
2 Dial the phone number. a M
N
Note:
R A 3 second pause is inserted each time MDN
(Pause) is pressed.
Answering calls
1 Lift the handset and press M N when
the unit rings.
2 When you finish talking, press M
N or
place the handset on the base unit or
charger.
Any key answer: You can answer the call by
pressing any dial key.
Auto talk: You can answer calls simply by
lifting the handset (page 22).
Adjusting the ringer volume
Press MDN or MCN repeatedly to select the
desired volume while ringing.
R To turn the ringer off, press MCN repeatedly.
Useful features during a
call
Hold
1 Press M N during an outside call.
2 MbN: “Hold” a M N
3 To release hold, press M
N.
Note:
R After holding for 10 minutes, the call is
disconnected.
Mute
1 Press M N during a call. a MbN:
“Mute On/Off” a M N
R “Y” flashes.
2 To return to the call, press M
N a
MbN: “Mute On/Off” a M N.
14
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Making/Answering Calls
Recall/flash
Recall/flash allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
1 Press M N during an outside call.
a MbN: “Recall/Flash” a M N
2 Proceed with the procedure for the
desired service.
Note:
R When storing a number in the phonebook
or while dialling a number, press MCN
(Recall) as necessary (page 19).
R To change the recall/flash time, see
page 22.
For call waiting or Call Waiting
Caller ID service users
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your phone
service provider.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed on the unit
that is in use after you hear the call waiting
tone.
1 To answer the 2nd call, press M
N
a MbN: “Recall/Flash” a M N
2 To switch between calls, press M N
a MbN: “Recall/Flash” a M N
Note:
R Please contact your phone service provider
for details and availability of this service in
your area.
Call share
Available for:
KX-TGB612/KX-TGB613
You can join an existing outside call.
To join the conversation, press
M
N when
the other handset is on an outside call.
Note:
R To prevent other users from joining your
conversations with outside callers, turn the
privacy mode on (page 22).
Transferring calls, conference
calls
Available for:
KX-TGB612/KX-TGB613
Outside calls can be transferred or a
conference call with an outside party can be
made between handsets.
1 During an outside call, press M
N.
2 MbN: “Intercom” a M
N
3 MbN: Select the desired unit. a M N
4 Wait for the paged party to answer.
R If the paged party does not answer,
press MC/
N to return to the outside
call.
5 To complete the transfer:
Press M N.
To establish a conference call:
M N a MbN: “Conference” a
M N
R To leave the conference, press M N.
The other 2 parties can continue the
conversation.
R To put the outside call on hold:
M N a MbN: “Hold” a
M N
To resume the conference: M N
a MbN: “Conference” a M N
R To cancel the conference: M N
a MbN: “StopConfCall” a
M
N
You can continue the conversation
with the outside caller.
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
15
Making/Answering Calls
Intercom
Available for:
KX-TGB612/KX-TGB613
Intercom calls can be made between
handsets.
Note:
R When paging the handset, the paged
handset beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, the interrupt tone sounds.
To finish intercom, press M
N. To answer
the call, press M
N.
Making an intercom call
1 M N
2 MbN: “Intercom” a M N
3 To page all handsets:
Press M
N again or press *.
To select the desired unit:
MbN: Select the desired unit. a M N
4 When you finish talking, press M N.
Answering an intercom call
1
Press M
N to answer the page.
2 When you finish talking, press M N.
16
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Making/Answering Calls
Nuisance call block
You can press the MC/ N key in the following
situations to disconnect the current call and
add a phone number to the call block list:
– when an incoming call is being received
– when talking on an outside call
Once a phone number has been added to the
call block list, the unit will block calls from that
phone number in the future.
1 Press MC/ N under the situations shown
above. a M N
R The call block number is stored in the
call block list, “Call Blocked” is
displayed, and then the call is
disconnected.
Note:
R If the call has no phone number, the call is
blocked but it is not stored in the call block
list.
R The call block feature is not available for
intercom calls or calls received by call
waiting.
R Blocked calls are logged in the caller list.
Storing unwanted callers
The unit can block calls by storing the desired
items in the call block list beforehand (Caller
ID subscribers only).
– “Single No.”: The unit blocks calls from
specific phone numbers stored in the call
block list.
– “Range of No.”: The unit blocks calls
that begin with a number stored in the call
block list, such as a toll-free phone number
prefix or certain area codes.
– “Withheld”: The unit blocks calls that
have no phone number.
However, this option may not be available in
the following situations:
– If the caller dials from an area which does
not provide a Caller ID service.
– International calls.
Single phone numbers and ranges of numbers
can be stored in the call block list up to 50
items in total.
Blocking unwanted callers:
When a call is received, the unit does not ring
while the caller is being identified.
If the caller’s phone number matches an entry
in the call block list, the unit emits no sound to
the caller, and disconnects the call.
Storing a single phone number
Important:
R You must include the area code when
storing phone numbers in the call block list.
Adding call blocked numbers from
the caller list
1 MFN ( )
2 MbN: Select the desired entry to be
blocked.
3 M N a MbN: “Save BLKlist” a
M N 2 times a M N
Adding call blocked numbers
manually
1 MC/ N
2 MbN: “Single No.” a M
N
3 M
N a MbN: “Add” a M N
4 Enter the phone number (24 digits max.).
a M
N a M N
Storing a range of numbers
1 MC/ N
2 MbN: “Range of No.” a M
N
3 M N a MbN: “Add” a M N
4 Enter the desired number (2-8 digits). a
M
N a M N
Blocking incoming calls that
have no phone number
You can block calls when no phone number is
provided, such as private callers.
1 MC/ N
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
17
Nuisance call block
2 MbN: “Withheld” a M N
3 MbN: Select the desired setting. a
M N a M N
Viewing/editing/erasing call
block numbers
1 MC/ N
2 MbN: “Single No.” or “Range of
No.” a M N
3 MbN: Select the desired entry.
R After viewing, press M N to exit.
4 To edit a number:
M N a MbN: “Edit” a M N
a Edit the number. a M N a
M
N
To erase a number:
M N a MbN: “Erase” a
M
N 2 times a M N
Note:
R When editing, press the desired dial key to
add digits and press MC/ N to erase digits.
Erasing all call block numbers
1 MC/ N
2 MbN: “Single No.” or “Range of
No.” a M N
3 M N a MbN: “Erase All” a
M N 3 times a M N
18
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Nuisance call block
Phonebook
You can add 50 names (16 characters max.)
and phone numbers (24 digits max.) to the
phonebook.
Important:
R All entries can be shared by any registered
handset.
Adding phonebook entries
1 MWN a M N
2 MbN: “New Entry” a M N
3 Enter the party’s name. a M N
R You can change the character entry
mode (page 26) by pressing MWN
a MbN: Select a character entry mode.
a M N
4 Enter the party’s phone number. a
M N 2 times
R To add other entries, repeat from step
3.
5 M
N
Storing a redial list number to the
phonebook
1 MEN (T)
2 MbN: Select the desired entry. a MWN
3 To store the name, continue from step 3,
“Editing entries”, page 19.
Storing caller information to the
phonebook
1 MFN ( )
2 MbN: Select the desired entry. a MWN
3 To store the name, continue from step 3,
“Editing entries”, page 19.
Finding and calling from a
phonebook entry
1 MWN
2 To scroll through all entries
MbN: Select the desired entry.
To search by first character
Press the dial key (0 to 9, or #)
which contains the character you are
searching for (page 26).
MbN: Scroll through the phonebook if
necessary.
3 M N
Editing entries
1 Find the desired entry (page 19). a
M N
2 MbN: “Edit” a M N
3 Edit the name if necessary. a M
N
4 Edit the phone number if necessary. a
M N 2 times
5 M N
Erasing entries
Erasing an entry
1 Find the desired entry (page 19). a
M N
2 MbN: “Erase” a M N 2 times
3 M N
Erasing all entries
1 MWN a M N
2 MbN: “Erase All” a M
N 3 times
3 M N
Chain dial
This feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
1 During an outside call, press MWN.
2 MbN: Select the desired entry.
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
19
Phonebook
Menu list
To access the features, there are 2 methods.
n Scrolling through the display menus
1 M N
2 Press MCN or MDN to select the desired main menu. a M N
3 Press MCN or MDN to select the desired item from the next sub-menus. a M N
4 Press MCN or MDN to select the desired setting. a M N
n Using the direct command code
1 M N a Enter the desired code.
Example: Press M N#101.
2
Select the desired setting. a M N
Note:
R To exit the operation, press M N.
R In the following table, < > indicates the default settings.
R In the following table,
indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table
Main menu: “Ringer Setup”
Sub-menu 1 Sub-menu 2 Settings Code
Ringer Vol.
(Vol.: volume)
– Off-6 <6> #160 –
Ringtone – <Ringtone 1> #161 –
Main menu: “Time Setting”
Sub-menu 1 Sub-menu 2 Settings Code
Date/Time
*1
– – #101 13
Alarm
– <Off>
Once
Daily
#720 23
Time Adjust.
*1,
*2
(Adjust.: adjustment)
– <Caller ID>
Manual
#226 –
Main menu: “Phonebook”
Operation
Code
Viewing the phonebook entry. #280 19
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
21
Programming
Main menu: “Caller List”
Operation Code
Viewing the caller list. #213 24
Main menu: “InitialSetup”
Sub-menu 1 Sub-menu 2 Settings Code
Call Block
*1
Single No.
(No.: number)
– #217 17
Range of No.
–
Withheld On
<Off>
#240 17
Display
Clock Disp.
*3
(Disp.: display)
<On>
Off
#198 –
Contrast
(Display contrast)
Level 1–6
<3>
#145 –
Keytones – <On>
Off
#165 –
Auto Talk
*4
–
On
<Off>
#200 14
Line Setup
Recall/Flash
*1,
*5
80 msec.
90 msec.
<100 msec.>
110 msec.
160 msec.
200 msec.
250 msec.
300 msec.
400 msec.
600 msec.
700 msec.
900 msec.
#121 15
Privacy Mode
*1,
*6,
*7
–
On
<Off>
#194 –
Base PIN
*1
– <0000> #132 31
Register HS
(HS: handset)
– – #130 31
Remove HS
*8
– – #131 31
Language
– <English> #110 13
Main menu: “Intercom”
*6
Operation
Code
Paging the desired unit. #274 16
22
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Programming
*1 If you program these settings using one of the handsets, you do not need to program the
same item using another handset. (KX-TGB612/KX-TGB613)
*2 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”.
(Caller ID subscribers only)
To use this feature, set the date and time first (page 13).
*3 When this feature is set to off, the handset number is displayed.
*4 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*5 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
*6 KX-TGB612/KX-TGB613
*7 To prevent other users from joining your conversations with outside callers, turn this feature
on. (KX-TGB612/KX-TGB613)
*8 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
Alarm
An alarm sounds at the set time for 1 minute
and is repeated 5 times at 5 minute intervals
(snooze function). Alarm can be programmed
for each handset. You can set one of 2
different alarm options (once, or daily).
Important:
R Make sure the unit’s date and time setting
is correct (page 13).
1 M
N#720
2 MbN: Select the desired alarm option. a
M N
“Off”
Turns alarm off. Go to step 7.
“Once”
An alarm sounds once at the set time.
“Daily”
An alarm sounds daily at the set time.
Go to step 4.
3 Enter the desired date and month. a
M N
4 Set the desired time. a M N
5 MbN: Select the desired alarm tone. a
M
N
R We recommend selecting a different
ringer tone from the one used for
outside calls.
6 MbN: Select the desired snooze setting.
a M N
7 M N a M N
Note:
R Press M
N to stop the alarm completely.
R When the handset is in use, the alarm will
not sound until the handset is in standby
mode.
R Press any dial key to stop the sound but
keep the snooze function activated.
R If you want to make an outside call when
the snooze function is activated, please
stop the snooze function before making the
call.
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
23
Programming
Using Caller ID service
Important:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your phone
service provider for details.
Caller ID features
When an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R If the unit cannot receive caller information,
the following is displayed:
– “Out of Area”/“OUTofAREA”
*1
: The
caller dials from an area which does not
provide a Caller ID service.
– “Private Call”/“Priv. Call”
*1
:
The caller requests not to send caller
information.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
*1 Shown while viewing the caller list.
Missed calls
If a call is not answered, the unit treats it as a
missed call and is displayed. This lets you
know if you should view the caller list to see
who called while you were away.
Even if only one missed call in the caller list is
viewed (page 24),
disappears from the
display. When you receive another new call,
is displayed again.
Note:
R Even when there are unviewed missed
calls, disappears from the standby
display if the following operation is
performed by one of the registered
handsets:
– Being replaced on the base unit or
charger.
– Pressing M N.
Phonebook name display
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.
Caller list
Important:
R Make sure the unit’s date and time setting
is correct (page 13).
Viewing the caller list and calling
back
1 MFN ( )
2 Press MCN to search from the most recent
call, or press MDN to search from the
oldest call.
3 To call back, press M N.
To exit, press M N.
Note:
R If the whole phone number is not shown,
press MEN to see the remaining phone
numbers.
R To switch the display from name or phone
number to date and time, press MEN. To
return, press MFN.
R If the entry has already been viewed or
answered, “
” is displayed.
– “!” indicates the caller blocked by
Nuisance call block.
Editing a caller’s phone number
1 MFN (
)
2 MbN: Select the desired entry. a
M N
3 MbN: “Edit & Call” a M N
4 Edit the number.
5 M
N
24
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Caller ID Service
Erasing caller information
1 MFN ( )
2 MbN: Select the desired entry. a
M
N
3 MbN: “Erase” or “Erase All” a
M N 2 times
4 M N
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
25
Caller ID Service
Voicemail service
Voicemail is an answering service that may be offered by your phone service provider. This
service can also record calls when you are unavailable to answer the phone or when your line is
busy. Messages are recorded on the phone company system.
When you have new messages, is displayed on the handset if message indication service is
available. Please contact your phone service provider for details of this service.
Important:
R If
still remains on the display even after you have listened to new messages, turn it off by
pressing and holding MC/ N for 2 seconds.
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple characters
assigned to it. The characters that can be entered depend on the character entry mode
(page 26).
– Press MFN or MEN to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– Press MC/
N to erase the character or number highlighted by the cursor. Press and hold
MC/ N to erase all characters or numbers.
– Press * (Aaa) to switch between uppercase and lowercase.
– To enter another character located on the same dial key, press MEN to move the cursor to the
next space, then press the appropriate dial key.
– If you do not press any dial key within 2 seconds after entering a character, the character is
fixed and the cursor moves to the next space.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek ( ),
Extended 1 (
), Extended 2 ( ), and Cyrillic ( ). When in these entry modes except
Numeric, you can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
MWN a MbN: Select a character entry mode. a M
N
Note:
R
in the following tables represents a single space.
Alphabet character table (ABC)
z
y
1
2 3 4 5 6 7 8 9
26
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Useful Information
Numeric entry table (0-9)
z
y
1
2
3
4 5 6 7 8 9
Greek character table ( )
z y
1
2 3 4 5 6 7 8 9
Extended 1 character table ( )
z
y
1
2 3 4 5 6 7 8
9
R The following are used for both uppercase and lowercase:
Extended 2 character table ( )
z
y
1
2 3 4 5 6 7 8 9
R The following are used for both uppercase and lowercase:
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
27
Useful Information
Cyrillic character table ( )
z
y
1
2 3 4 5 6 7 8 9
Error messages
Display message Cause/solution
Base NoPower
or
No Link
R Confirm the base unit’s AC adaptor is connected to the unit
and the power outlet correctly.
R The handset has lost communication with the base unit. Move
closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been cancelled.
Re-register the handset (page 31).
Memory Full
R The phonebook memory is full. Erase unwanted entries
(page 19).
R The call block list memory is full. Erase unwanted entries
(page 18).
Wrong Batt.
(Batt.: battery)
R A wrong type of battery such as alkaline or manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 3, 7.
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.
General use
Problem Cause/solution
The handset does not turn
on even after installing
charged batteries.
R Place the handset on the base unit or charger to turn on the
handset.
28
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Useful Information
Problem Cause/solution
The unit does not work. R Make sure the batteries are installed correctly (page 10).
R Fully charge the batteries (page 11).
R Check the connections (page 10).
R Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 31).
The handset display is
blank.
R The handset is not turned on. Turn the power on (page 13).
I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your phone service provider.
I cannot use the intercom
feature.
R This feature is available between the handsets. Although the
handset displays “Intercom”, this feature is not available for
single handset models.
Menu list
Problem Cause/solution
The display is in a
language I cannot read.
R Change the display language (page 13).
I cannot register a handset
to a base unit.
R You entered the wrong PIN. If you forget your PIN, see “I
cannot remember the PIN.” (page 29).
I cannot remember the
PIN.
R Change the PIN using the following method.
1 M N#132
2 *7000
3 Enter the new 4-digit base unit PIN. a M N 2 times
4 MeN
Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
R Battery charge is low. Fully charge the batteries (page 11).
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
29
Useful Information
Problem Cause/solution
I fully charged the
batteries, but
–
still flashes or
– the operating time
seems to be shorter.
R Clean the battery ends ( , ) and the charge contacts with
a dry cloth and charge again.
R It is time to replace the batteries (page 10).
Making/answering calls, intercom
Problem Cause/solution
is flashing.
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 31).
Noise is heard, sound cuts
in and out.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 14,
21).
Caller ID
Problem Cause/solution
Caller information is not
displayed.
R You must subscribe to a Caller ID service. Contact your phone
service provider for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow
to display.
R Depending on your phone service provider, the unit may
display the caller’s information at the 2nd ring or later.
R Move closer to the base unit.
Time on the unit has
shifted.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to “Manual” (off) (page 21).
30
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Useful Information
Liquid damage
Problem Cause/solution
Liquid or other form of
moisture has entered the
handset/base unit.
R Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
Registering a handset to the base unit
1 Handset:
M N#130
2 Base unit:
Press and hold M
N for about 5 seconds.
R If all registered handsets start ringing, press M N again to stop, then repeat this step.
(KX-TGB612/KX-TGB613)
3 Handset:
M
N a Wait until “<Base PIN>” is displayed. a Enter the base unit PIN (default:
“0000”). a M N
R If you forget your PIN, see page 29.
Deregistering a handset
1 M N#131
R All handsets registered to the base unit are displayed.
2 MbN: Select the handset you want to cancel. a M
N 2 times a M N
Changing the base unit PIN
Important:
R If you change the PIN (Personal Identification Number), please make note of your new PIN.
The unit will not reveal the PIN to you. If you forget your PIN, see page 29.
1 M
N#132
2 Enter the current 4-digit base unit PIN (default: “0000”).
3 Enter the new 4-digit base unit PIN. a M
N 2 times a M N
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
31
Useful Information
Wall mounting
Note:
R Make sure that the wall and the fixing method are strong enough to support the weight of the
unit.
R Drive the screws (not supplied) into the wall (recommended heights £ 1.5 m).
1
Screws
2
25 mm
n Charger
2
1
Caution:
R Place the handset properly on the cradle to prevent harm from accidental fall.
32
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Useful Information
Conditions of guarantee
Receipt No. Date of purchase
Model No. Serial No.
This guarantee is in addition to and does not in any way affect any statutory or other rights of
consumer purchasers. If within the applicable guarantee period, the product proves to be
defective by reason of faulty design, workmanship or materials, we undertake subject to the
following conditions to have the defective product (or any part or parts there of) repaired or
replaced free of charge.
1. The product shall have been purchased and used solely within either the U.K. or Ireland
and in accordance with standard operating instructions and the technical and/or Safety
Standards required in the U.K.
2. On being found defective, please consult with the retailer from where it was purchased for
assistance.
3. This guarantee shall not apply to damage caused through fire, accident, lightning, misuse,
wear and tear, neglect, incorrect adjustment or repair, to damage caused through
installation, adaption, modification or use in an improper manner or inconsistent with the
technical and/or safety standards required in the country where this product is used, or to
damage occurred during transit to or from the purchaser.
4. If at any time during the guarantee period any part or parts of the product are replaced
with a part or parts not supplied or approved by us or of an objective quality safe and
suitable for the product, or the product has been dismantled or repaired by any person not
authorised by us, we shall have the right to terminate this guarantee in whole or in part
immediately without further notice.
5. The purchaser’s sole and exclusive remedy under this guarantee against us is for the
repair or replacement of the product or any defective part or parts and no other remedy,
including, but not limited to, incidental or consequential damage or loss of whatsoever
nature shall be available to the purchaser.
6. This guarantee shall not apply to batteries and any other items of limited natural life.
7. Our decision on all matters relating to complaints shall be final. Any product or defective
part which has been replaced shall become our property.
8. The guarantee period applicable to this product shall be 12 months.
Please keep these operating instructions with your receipt.
Panasonic U.K. a branch of Panasonic Marketing Europe GmbH
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
33
Useful Information
Index
A Alarm: 23
Answering calls: 14
Auto talk: 14, 22
B Battery: 10, 11
C Call share: 15
Call waiting: 15
Call Waiting Caller ID: 15
Caller ID service: 24
Caller list: 24
Caller list edit: 24
Chain dial: 19
Character entry: 26
Conference calls: 15
Control type: 12
D Date and time: 13
Direct command code: 21
Display
Clock: 22
Contrast: 22
Language: 13
E Error messages: 28
H Handset
Deregistration: 31
Locator: 12
Registration: 31
Hold: 14
I Intercom: 16
K Keytones: 22
M Making calls: 14
Missed calls: 24
Mute: 14
N Nuisance call block: 17
P Pause: 14
Phonebook: 19
PIN: 31
Power failure: 11
Power on/off: 13
Privacy mode: 22
R Recall/flash: 15
Redialling: 14
Ringer tone: 21
T Transferring calls: 15
Troubleshooting: 28
V Voicemail: 26
Volume
Receiver: 14
Ringer (Handset): 14
W Wall mounting: 32
34
Index
35
Notes
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
If your product is not working properly. . .
IMPORTANT!
If you still have any problems, please call the Panasonic
DECT Helpline
0344 844 3899 (U.K.)
01289 8333 (Ireland)
or contact us through our website:
www.panasonic.co.uk
Sales Department:
Maxis 2, Western Road, Bracknell, Berkshire, RG12 1RT
© Panasonic Corporation 2020
PNQP1549ZA PP0120LC0
