Apply to: Reolink Duo 2V PoE/Reolink Duo 3V PoE
Operational Instruction
@ReolinkTech
58.03.001.0520
July 2024
Item No. : P737/P757
English English1 2
What's in the Box
Camera Waterproof Lid Pack of Screws
Mounting
Template
1M
Ethernet Cable
Surveillance
Sticker
NOTE:
* Quantity of accessories varies with the camera model you purchase.
What's in the Box 2
Camera Introduction 3
Connection Diagram 5
Set up the Camera 6
Mount the Camera 7
Troubleshooting 10
Specication 11
Legal Disclaimer 11
NoticationofCompliance 13
EN
Contents
24 /7 V IDE O
SURV EILLANCE
PROTECTED BY
reolink. com
Operational
Instruction
Operational Instruction
English English3 4
Camera Introduction
③
Spotights
②
Lens
①
Built in Mic
⑤
microSD Card Slot
*Loosen the screws with a
screwdriver (not included) to
access the microSD card slot
⑦
Speaker
⑥
Reset Button
* Press and hold the reset
button for 5s with a pin to
restore factory settings.
④
Daylight Sensor
PoE Camera
①
②
③
④
⑤
⑥
⑦
⑦
⑤
⑥
⑦
Power Port
⑤
Waterproof Lid
⑥
Network Cable
English English5 6
Connection Diagram
Before initial setup, follow the steps below to connect your camera.
1. Connect the camera to a LAN port on your router with an Ethernet
cable.
2. Use the power adapter to power on the camera.
NOTE: You can power the camera with a PoE switch, PoE injector, Reolink
PoE NVR or a DC 12V power adapter(not included in the package).
Set up the Camera
• On Smartphone
• On PC
Scan to download
the Reolink App.
Download path of the Reolink Client: Go to Support
> App & Client.
Download and launch the Reolink App or Client software, and follow the
onscreeninstructionstonishinitialsetup.
NOTE:
• If you are connecting the PoE camera to a Reolink PoE NVR, please set
up the camera via the NVR interface.
PoE IP Camera
PoE Injector*
Ethernet Cable
Power Adapter
Router
English English7 8
Mount the Camera
• Do not face the camera towards any light sources.
•Donotremovetheprotectivelmfromthedomecoveruntiltheinstal-
lation is complete.
• Do not point the camera towards a glass window. Or, it may result in
poor image quality because of the window glare by infrared LEDs,ambi-
ent lights or status lights.
• Do not place the camera in a shaded area and point it towards a well-
lit area. Or, it may result in poor image quality. To ensure the best image
quality, the lighting condition for both the camera and the capture object
shall be the same.
• To ensure better image quality, it’s recommended to clean the dome
cover with a soft cloth from time to time.
• Make sure the power ports are not directly exposed to water or mois-
ture and not blocked by dirt or other elements.
• With IP waterproof ratings, the camera can work properly under condi-
tions like rain and snow. However, it doesn’t mean the camera can work
underwater.
Installation Tips
Install the Camera
Drill holes in accordance with the
mounting hole template.
NOTE: Use the drywall anchors
included in the package if needed.
Screwthedomecoverothe
camera base with the hex key.
NOTE:Keeptheprotectivelmonthe
dome cover until the installation is
complete.
Screw the camera base to the
ceiling.
3
1
2
English English9 10
Adjust the camera’s viewing
angle as needed.
Attach the dome cover to the
camera base by tightening the
screws.
5
Troubleshooting
• Make sure your camera is powered on properly. The PoE camera should
be powered by a PoE switch/injector, a Reolink NVR or a 12V power
adapter.
• If the camera is connected to a PoE device as listed above, connect it to
another PoE port and check again.
• Try again with another Ethernet cable.
If your camera is not powering on, please try the following solutions:
Camera is not Powering on
If the picture from the camera is not clear, please try the following
solutions:
• Check the camera dome cover for dirt, dust or spiderwebs, and clean
the dome cover with a soft, clean cloth. The dust-absorber included in the
package is recommended.
• Pointthecameratoawell-litarea,thelightingconditionwillaectthe
picture quality a lot.
• Upgradethermwareofyourcameratothelatestversion.
• Restore the camera to factory settings and check out again.
Picture is not Clear
NOTE:Removetheprotectivelm
from the dome cover after the
installation.
4
English English11 12
Legal Disclaimer
Specication
Operating Temperature: -10°C~+45°C
For more Specifcations,visit .
To the maximum extent permitted by applicable law, this document
andtheproductdescribed,withitshardware,software,rmware,
and services, are delivered on an "as-is" and "as-available" basis,
with all faults and without warranty of any kind. Reolink disclaims all
warranties, express or implied, including but not limited to, warranties
ofmerchantability,satisfactoryquality,tnessforaparticularpurpose,
accuracy, and non-infringement of third-party rights. In no event will
Reolink,itsdirectors,ocers,employees,oragentsbeliabletoyoufor
any special, consequential, incidental or indirect damages, including but
notlimitedtodamagesforlossofbusinessprots,businessinterruption,
or loss of data or documentation, in connection with the use of this
product, even if Reolink has been advised of the possibility of such
damages.
To the extent permitted by applicable law, your use of the Reolink
products and services is at your sole risk and you assume all risks
associated with internet access. Reolink does not take any responsibilities
for abnormal operation, privacy leakage or other damages resulting
from cyber attacks, hacker attacks, virus inspections, or other internet
security risks. However, Reolink will provide timely technical support if
required.
The laws and regulations related to this product vary by jurisdiction.
Please check all relevant laws and regulations in your jurisdiction before
using this product to ensure that your use conforms to the applicable
law and regulation. During the use of the product, you must comply with
relevant local laws and regulations. Reolink is not responsible for any
illegal or improper use and its consequences. Reolink is not liable in the
event that this product is used with illegitimate purposes, such as third-
party rights infringement, medical treatment, safety equipment, or other
situations where the product failure could lead to death or personal
injury, or for weapons of mass destruction, chemical and biological
weapons, nuclear explosion, and any unsafe nuclear energy uses or anti-
humanitypurposes.Intheeventofanyconictsbetweenthismanual
and the applicable law, the latter prevails.
English English13 14
Notication of Compliance
Simplifed EU Declaration of Conformity
Reolink declares that this device is in compliance with the essential
requirements and other relevant provisions of EMC Directive 2014/30/EU
and LVD 2014/35/EU.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe Best conforme à la norme NMB-003
du Canada.
ISED Compliance Statements
This marking indicates that this product should not be disposed with other
household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle
it responsibly to promote the sustainable reuse of material resources. To
return your used device, please use the return and collection systems or
contact the retailer where the product was purchased. They can take this
product for environmentally safe recycling.
Correct Disposal of This Product
This product comes with a 2-year limited warranty that is valid only if
purchased from Reolink Official Store or a Reolink authorized
reseller.Learn more: .
NOTE: We hope that you enjoy the new purchase. But if you are not
satisedwiththeproductandplantoreturn,westronglysuggestthat
you reset the camera to factory default settings and take out the
inserted SD card before returning.
Limited Warranty
Terms and Privacy
Use of the product is subject to your agreement to the Terms of
Service and Privacy Policy at
By using the Product Software that is embedded on the Reolink product,
you agree to the terms&conditions between you and Reolink. Learn
more:
Terms of Service
English English15 16
Ifyouneedanytechnicalhelp,pleasevisitourofficialsupportsite
and
contact our support team before returning the products,
Technical Support
REOLINK INNOVATION LIMITED
FLAT/RM 705 7/F FA YUEN COMMERCIAL BUILDING 75-77 FA YUEN
STREET MONG KOK KL HONG KONG
For more information, go to
www.P65Warnings.ca.gov
WARNING
This product can expose you to the
chemical lead, which is known to the
state of California to cause cancer.
