HP 9S185A LaserJet Enterprise Flow MFP 8601z User Manual

User Guide

www.hp.com/support/lj8601MFP

HP LaserJet Enterprise MFP 8601

HP LaserJet Enterprise Flow MFP 8601

HP LaserJet Enterprise MFP 8601 Series,

HP LaserJet Enterprise Flow MFP 8601

Series - User Guide

SUMMARY

This guide provides configuration, use, warranty, safety and environmental information.

Legal information

Company, L.P.

Reproduction, adaptation, or translation

without prior written permission is

prohibited, except as allowed under the

The information contained herein is subject

to change without notice.

The only warranties for HP products and

services are set forth in the express

warranty statements accompanying such

products and services. Nothing herein

should be construed as constituting an

additional warranty. HP shall not be liable

for technical or editorial errors or omissions

contained herein.

Edition 1, 4/2025

Trademark Credits

Adobe

, Adobe Photoshop

, Acrobat

, and

PostScript

are trademarks of Adobe

Systems Incorporated.

Apple and the Apple logo are trademarks of

Apple Inc., registered in the U.S. and other

countries.

macOS is a trademark of Apple Inc.,

registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc.,

registered in the U.S. and other countries.

Google™ is a trademark of Google Inc.

Microsoft®, Windows®, and Windows Server®

are U.S. registered trademarks of Microsoft

Corporation.

UNIX

is a registered trademark of The Open

Group.

Table of contents

1 Printer overview.....................................................................................................................................................................................................................................1

Warning icons...................................................................................................................................................................................................................................1

Potential shock hazard ............................................................................................................................................................................................................. 2

Printer views..................................................................................................................................................................................................................................... 2

Printer front view................................................................................................................................................................................................................2

Printer back view................................................................................................................................................................................................................4

Interface ports view.........................................................................................................................................................................................................6

Control-panel view............................................................................................................................................................................................................6

Printer specifications ................................................................................................................................................................................................................9

General specifications..................................................................................................................................................................................................9

Print specifications........................................................................................................................................................................................................10

Scan specifications.......................................................................................................................................................................................................10

Copy specifications........................................................................................................................................................................................................11

Paper handling specifications............................................................................................................................................................................... 12

Supported operating systems...............................................................................................................................................................................14

Printer dimensions..........................................................................................................................................................................................................15

Power consumption........................................................................................................................................................................................................17

Electrical specifications..............................................................................................................................................................................................17

Acoustic emissions........................................................................................................................................................................................................18

Power consumption, electrical specifications, and acoustic emissions ...............................................................................18

Operating-environment range...............................................................................................................................................................................18

Printer hardware setup and software installation..............................................................................................................................................19

2 Paper trays............................................................................................................................................................................................................................................20

Load paper to Tray 1 (multipurpose tray)...................................................................................................................................................................20

Load Tray 1 (multipurpose tray).............................................................................................................................................................................20

Tray 1 (multipurpose tray) paper orientation...............................................................................................................................................22

Load paper to Tray 2, Tray 3, Tray 4, and Tray 5.....................................................................................................................................................26

Load Tray 2, Tray 3, Tray 4, and Tray 5................................................................................................................................................................26

Tray 2, Tray 3, Tray 4, and Tray 5 paper orientation..................................................................................................................................28

Use alternative letterhead mode.........................................................................................................................................................................31

Load and print envelopes.....................................................................................................................................................................................................32

Print envelopes.................................................................................................................................................................................................................32

Envelope orientation....................................................................................................................................................................................................32

Load and print labels...............................................................................................................................................................................................................33

Manually feed labels.....................................................................................................................................................................................................33

Label orientation.............................................................................................................................................................................................................34

3 Supplies, accessories, and parts.........................................................................................................................................................................................35

Order supplies, accessories, and parts....................................................................................................................................................................35

Ordering.................................................................................................................................................................................................................................35

iii

Supplies and accessories........................................................................................................................................................................................35

Customer self-repair parts......................................................................................................................................................................................36

Configure the HP toner-supply-protection settings ..........................................................................................................................................37

Introduction..........................................................................................................................................................................................................................37

Enable or disable the Cartridge Policy feature..........................................................................................................................................37

Enable or disable the Supply Protection feature.....................................................................................................................................39

Replace the toner cartridge................................................................................................................................................................................................41

Toner cartridge information.................................................................................................................................................................................... 42

Remove and replace the toner cartridge......................................................................................................................................................42

Replace the toner collection unit (TCU) .....................................................................................................................................................................45

Replace the toner collection unit (TCU)..........................................................................................................................................................45

Replace imaging drum...........................................................................................................................................................................................................48

Imaging drum information........................................................................................................................................................................................48

Remove and replace the imaging drum.........................................................................................................................................................49

Replace the staple cartridge.............................................................................................................................................................................................53

Remove and replace the stapler/stacker accessory staple cartridge...................................................................................54

Remove and replace the booklet-maker accessory staple cartridge.....................................................................................56

4 Print............................................................................................................................................................................................................................................................60

Print tasks (Windows)..............................................................................................................................................................................................................60

How to print (Windows)...............................................................................................................................................................................................60

Automatically print on both sides (Windows)..............................................................................................................................................61

Manually print on both sides (Windows) ........................................................................................................................................................61

Print multiple pages per sheet (Windows).....................................................................................................................................................61

Select the paper type (Windows)........................................................................................................................................................................62

Additional print tasks...................................................................................................................................................................................................62

Print tasks (macOS)..................................................................................................................................................................................................................63

How to print (macOS)...................................................................................................................................................................................................63

Automatically print on both sides (macOS).................................................................................................................................................63

Manually print on both sides (macOS)............................................................................................................................................................64

Print multiple pages per sheet (macOS)........................................................................................................................................................64

Select the paper type (macOS)............................................................................................................................................................................64

Store print jobs on the printer to print later or print privately ...................................................................................................................65

Create a stored job (Windows)..............................................................................................................................................................................65

Create a stored job (macOS)..................................................................................................................................................................................66

Print a stored job ..............................................................................................................................................................................................................67

Delete a stored job..........................................................................................................................................................................................................67

Information sent to printer for Job Accounting purposes ...............................................................................................................68

Mobile printing .............................................................................................................................................................................................................................68

Mobile printing solutions...........................................................................................................................................................................................68

Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing..........................................................................................................................................69

HP ePrint via email..........................................................................................................................................................................................................70

AirPrint.....................................................................................................................................................................................................................................70

Android embedded printing......................................................................................................................................................................................71

Print from a USB flash drive.................................................................................................................................................................................................71

Enable the USB port for printing............................................................................................................................................................................71

Print USB documents...................................................................................................................................................................................................72

Print using the SuperSpeed USB 3.0 port (wired) ...............................................................................................................................................72

Method one: Enable the SuperSpeed USB 3.0 port from the printer control panel menus......................................73

Method two: Enable the SuperSpeed USB 3.0 port from the HP Embedded Web Server (network-

connected printers only) ............................................................................................................................................................................................73

5 Copy............................................................................................................................................................................................................................................................74

Make a copy....................................................................................................................................................................................................................................74

Copy on both sides (duplex)................................................................................................................................................................................................76

Additional copy tasks...............................................................................................................................................................................................................78

6 Scan........................................................................................................................................................................................................................................................... 79

Set up Scan to Email................................................................................................................................................................................................................ 79

Before you begin ............................................................................................................................................................................................................. 79

Step one: Access the HP Embedded Web Server (EWS)...................................................................................................................80

Step two: Configure the Network Identification settings..................................................................................................................80

Step three: Configure the Send to Email feature .....................................................................................................................................81

Step four: Configure the Quick Sets (optional)..........................................................................................................................................91

Step five: Set up Send to Email to use Office 365 Outlook (optional)......................................................................................92

Set up Scan to Network Folder........................................................................................................................................................................................94

Step one: Access the HP Embedded Web Server (EWS)...................................................................................................................94

Step two: Set up Scan to Network Folder.....................................................................................................................................................95

Set up Scan to SharePoint................................................................................................................................................................................................105

Step one: Access the HP Embedded Web Server (EWS).................................................................................................................105

Step two: Enable Scan to SharePoint and create a Scan to SharePoint Quick Set.....................................................106

Scan a file directly to a SharePoint site.........................................................................................................................................................107

Quick Set scan settings and options for Scan to SharePoint .....................................................................................................109

Set up Scan to USB Drive ....................................................................................................................................................................................................111

Step one: Access the HP Embedded Web Server (EWS)...................................................................................................................111

Step two: Enable Scan to USB Drive.................................................................................................................................................................111

Step three: Configure the Quick Sets (optional)..................................................................................................................................... 112

Default scan settings for Scan to USB Drive setup.............................................................................................................................113

Default file settings for Save to USB setup................................................................................................................................................114

Scan to email ...............................................................................................................................................................................................................................115

Scan to email....................................................................................................................................................................................................................115

Scan to job storage ..................................................................................................................................................................................................................117

Scan to job storage on the printer .....................................................................................................................................................................117

Print from job storage on the printer..............................................................................................................................................................120

Scan to network folder.........................................................................................................................................................................................................120

Scan to network folder .............................................................................................................................................................................................120

Scan to SharePoint................................................................................................................................................................................................................. 122

Scan to USB drive.....................................................................................................................................................................................................................124

Use HP JetAdvantage business solutions............................................................................................................................................................126

Additional scan tasks.............................................................................................................................................................................................................127

7 Fax.............................................................................................................................................................................................................................................................128

Set up fax.......................................................................................................................................................................................................................................128

Set up fax by using the printer control panel............................................................................................................................................128

Change fax configurations...............................................................................................................................................................................................129

Fax dialing settings......................................................................................................................................................................................................129

General fax send settings......................................................................................................................................................................................130

Fax receive settings.....................................................................................................................................................................................................131

Send a fax......................................................................................................................................................................................................................................132

Create a fax printing schedule.......................................................................................................................................................................................134

Block incoming faxes............................................................................................................................................................................................................134

Create a list of blocked fax numbers..............................................................................................................................................................134

Delete numbers from the list of blocked fax numbers......................................................................................................................135

Additional fax tasks................................................................................................................................................................................................................135

8 Manage the printer.......................................................................................................................................................................................................................136

Advanced configuration with the HP Embedded Web Server (EWS).................................................................................................136

How to access the HP Embedded Web Server (EWS)........................................................................................................................137

HP Embedded Web Server features...............................................................................................................................................................138

Configure IP network settings........................................................................................................................................................................................146

Printer sharing disclaimer......................................................................................................................................................................................146

View or change network settings.....................................................................................................................................................................146

Rename the printer on a network......................................................................................................................................................................147

Manually configure IPv4 TCP/IP parameters from the control panel.......................................................................................147

Manually configure IPv6 TCP/IP parameters from the control panel......................................................................................148

Link speed and duplex settings..........................................................................................................................................................................148

Printer security features ....................................................................................................................................................................................................149

Security statements...................................................................................................................................................................................................149

Assign an administrator password .................................................................................................................................................................150

IP Security........................................................................................................................................................................................................................... 151

Encryption support: HP High Performance Secure Hard Disks.................................................................................................. 151

Lock the formatter........................................................................................................................................................................................................ 151

Energy-conservation settings......................................................................................................................................................................................... 151

Print with EconoMode................................................................................................................................................................................................ 151

Set the sleep timer and configure the printer to use 1 watt or less of power................................................................... 152

Set the sleep schedule.............................................................................................................................................................................................152

HP Web Jetadmin.....................................................................................................................................................................................................................152

Software and firmware updates...................................................................................................................................................................................153

9 Solve problems................................................................................................................................................................................................................................154

Customer support...................................................................................................................................................................................................................154

Control panel help system.................................................................................................................................................................................................154

Reset factory settings..........................................................................................................................................................................................................155

Method one: Reset factory settings from the printer control panel........................................................................................155

Method two: Reset factory settings from the HP Embedded Web Server (network-connected

printers only).....................................................................................................................................................................................................................156

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS..................156

Printer does not pick up paper or misfeeds.........................................................................................................................................................156

The printer does not pick up paper..................................................................................................................................................................156

The printer picks up multiple sheets of paper.........................................................................................................................................159

The document feeder jams, skews, or picks up multiple sheets of paper..........................................................................162

Clear paper jams......................................................................................................................................................................................................................163

Paper jam locations....................................................................................................................................................................................................163

Auto-navigation for clearing paper jams....................................................................................................................................................165

Experiencing frequent or recurring paper jams?..................................................................................................................................165

31.13.yz jam error in the document feeder ..................................................................................................................................................165

13.B2.A1, 13.B2.D2 jam error in tray 1 (multipurpose tray)...................................................................................................................171

13.B2.A2, 13.B2.D2 jam errors in tray 2.............................................................................................................................................................175

13.A3.A3, 13.A3.D3 jam errors in tray 3............................................................................................................................................................178

13.A8.A4, 13.A8.D4 jam errors in tray 4 ..........................................................................................................................................................182

13.A8.A5, 13.A8.D5 jam errors in tray 5............................................................................................................................................................187

13.B9, 13.B2, 13.FF jam errors in the right door and fuser area.....................................................................................................192

13.B4, 13.D3 jam errors in the duplexer..........................................................................................................................................................194

13.E1 jam error in the output bin..........................................................................................................................................................................196

Resolving mono print quality problems...................................................................................................................................................................198

Troubleshoot print quality.......................................................................................................................................................................................199

Advanced troubleshooting: Resolve print quality issues using System Health Apps ................................................ 211

Improve copy image quality.............................................................................................................................................................................................. 211

Check the scanner glass for dirt and smudges......................................................................................................................................211

Calibrate the scanner................................................................................................................................................................................................213

Check the paper settings.......................................................................................................................................................................................213

Check the image-adjustment settings.........................................................................................................................................................213

Optimize copy quality for text or pictures...................................................................................................................................................214

vii

Improve scan image quality.............................................................................................................................................................................................214

Check the scanner glass for dirt and smudges.....................................................................................................................................214

Check the resolution settings.............................................................................................................................................................................216

Check the color settings..........................................................................................................................................................................................217

Check the image-adjustment settings..........................................................................................................................................................217

Optimize scan quality for text or pictures...................................................................................................................................................218

Check the output-quality settings....................................................................................................................................................................218

Improve fax image quality..................................................................................................................................................................................................219

Check the scanner glass for dirt and smudges.....................................................................................................................................219

Check the send-fax resolution settings......................................................................................................................................................220

Check the image-adjustment settings........................................................................................................................................................220

Optimize fax quality for text or pictures.......................................................................................................................................................221

Check the error-correction setting.................................................................................................................................................................. 221

Check the fit-to-page setting.............................................................................................................................................................................. 222

Send to a different fax machine........................................................................................................................................................................ 222

Check the sender's fax machine...................................................................................................................................................................... 222

Solve wired network problems...................................................................................................................................................................................... 222

Solve wireless network problems............................................................................................................................................................................... 222

Solve fax problems................................................................................................................................................................................................................223

Checklist for solving fax problems .................................................................................................................................................................223

General fax problems ............................................................................................................................................................................................... 225

USB flash drive is not responding............................................................................................................................................................................... 226

Method one: Enable the USB port from the printer control panel............................................................................................226

Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers

only)........................................................................................................................................................................................................................................ 226

Appendix A Service and support ...........................................................................................................................................................................................227

HP limited warranty statement ......................................................................................................................................................................................227

UK, Ireland, and Malta ...............................................................................................................................................................................................228

Austria, Belgium, Germany, Luxemburg. and Switzerland..............................................................................................................229

Belgium, France, Luxemburg, and Switzerland.......................................................................................................................................229

Italy......................................................................................................................................................................................................................................... 232

Spain..................................................................................................................................................................................................................................... 232

Denmark.............................................................................................................................................................................................................................233

Norway................................................................................................................................................................................................................................233

Sweden ............................................................................................................................................................................................................................... 233

Portugal...............................................................................................................................................................................................................................234

Greece and Cyprus....................................................................................................................................................................................................234

Hungary..............................................................................................................................................................................................................................234

Czech Republic..............................................................................................................................................................................................................235

Slovakia............................................................................................................................................................................................................................... 235

Poland ..................................................................................................................................................................................................................................235

Bulgaria...............................................................................................................................................................................................................................236

Romania..............................................................................................................................................................................................................................236

Belgium and the Netherlands.............................................................................................................................................................................236

Finland ..................................................................................................................................................................................................................................237

Slovenia ...............................................................................................................................................................................................................................237

viii

Croatia..................................................................................................................................................................................................................................237

Latvia ....................................................................................................................................................................................................................................238

Lithuania.............................................................................................................................................................................................................................238

Estonia.................................................................................................................................................................................................................................238

Limited Warranty Statement for HP Print Cartridges, Imaging Drums, and Imaging Units for use with HP

LaserJet Printers, HP Laser Printers and Samsung Branded Laser Printers.............................................................................239

Long life consumable and maintenance kit limited warranty statement.......................................................................................239

HP policy on non-HP supplies.........................................................................................................................................................................................239

HP anticounterfeit Web site............................................................................................................................................................................................ 240

Data stored on the toner cartridge............................................................................................................................................................................ 240

End User License Agreement........................................................................................................................................................................................ 240

Customer self-repair warranty service...................................................................................................................................................................245

Appendix B Environmental product stewardship program................................................................................................................................. 246

Protecting the environment............................................................................................................................................................................................. 246

Battery information............................................................................................................................................................................................................... 246

Chemical substances.......................................................................................................................................................................................................... 246

Electronic hardware recycling........................................................................................................................................................................................247

EPEAT ...............................................................................................................................................................................................................................................247

Material restrictions ..............................................................................................................................................................................................................247

Material Safety Data Sheet (MSDS)...........................................................................................................................................................................247

Ozone production....................................................................................................................................................................................................................247

Paper.................................................................................................................................................................................................................................................247

Paper use.......................................................................................................................................................................................................................................247

Plastics........................................................................................................................................................................................................................................... 248

Power consumption .............................................................................................................................................................................................................. 248

HP LaserJet print supplies............................................................................................................................................................................................... 248

Toner consumption................................................................................................................................................................................................................ 248

For more information........................................................................................................................................................................................................... 248

Brazil hardware recycling information .....................................................................................................................................................................249

SEPA Ecolabel User Information (China).................................................................................................................................................................249

Disposal of waste equipment by users (EU, UK, and India)........................................................................................................................249

EU Microplastics......................................................................................................................................................................................................................250

Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant

Statutory Requirements....................................................................................................................................................................................................250

Restriction on Hazardous Substances statement (India).........................................................................................................................250

Substances Table (Taiwan)................................................................................................................................................................................................ 251

WEEE (Turkey)............................................................................................................................................................................................................................. 252

Appendix C Regulatory information.................................................................................................................................................................................... 253

Regulatory statements.......................................................................................................................................................................................................253

Regulatory model identification numbers.................................................................................................................................................253

Product stability............................................................................................................................................................................................................253

Power cord instructions..........................................................................................................................................................................................253

Power cord statement (Japan)........................................................................................................................................................................... 253

Australia/New Zealand............................................................................................................................................................................................ 253

Canada - Industry Canada ICES Compliance Statement..............................................................................................................254

EMC statement (China)............................................................................................................................................................................................254

Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan).........................................................................................254

Laser statement for Finland.................................................................................................................................................................................255

GS statement (Germany)....................................................................................................................................................................................... 255

European Union & United Kingdom Regulatory Notice....................................................................................................................256

European Union Consumer Laser Product...............................................................................................................................................256

VCCI statement (Japan)..........................................................................................................................................................................................256

EMC statement (Korea) ............................................................................................................................................................................................257

Nordic Statements (Denmark, Finland, Norway, Sweden)..............................................................................................................257

EMC statement (Taiwan)..........................................................................................................................................................................................257

Taiwan BSMI USB Port (Walk-up) statement..............................................................................................................................................257

FCC regulations.............................................................................................................................................................................................................257

Laser safety......................................................................................................................................................................................................................257

Battery statements...............................................................................................................................................................................................................258

Coin/button cell battery safety statements ............................................................................................................................................258

Telecom (fax) statements..................................................................................................................................................................................................258

Fax Cord Statement...................................................................................................................................................................................................258

Declaração para a ANATEL do Brasil ...........................................................................................................................................................258

Industry Canada CS-03 requirements ........................................................................................................................................................258

Europe Statement for Telecom Operation................................................................................................................................................259

Japan Telecom Mark.................................................................................................................................................................................................260

New Zealand Telecom Statements.................................................................................................................................................................260

Additional FCC statement for telecom products (US)......................................................................................................................260

Telephone Consumer Protection Act (US)..................................................................................................................................................261

Wireless statements.............................................................................................................................................................................................................261

Australia ..............................................................................................................................................................................................................................261

Brazil ......................................................................................................................................................................................................................................261

Canada................................................................................................................................................................................................................................. 261

Products with 5 GHz Operation Industry of Canada......................................................................................................................... 262

Exposure to Radio Frequency Radiation (Canada) .............................................................................................................................262

China CMIIT Wireless Statement..................................................................................................................................................................... 262

European regulatory notice................................................................................................................................................................................. 262

European Regulatory Notice...............................................................................................................................................................................263

Notice for use in Japan ...........................................................................................................................................................................................263

Mexico statement........................................................................................................................................................................................................263

Taiwan statement........................................................................................................................................................................................................263

Taiwan NCC statement............................................................................................................................................................................................263

Thailand Wireless Statement .............................................................................................................................................................................263

FCC compliance statement—United States.............................................................................................................................................263

RFID/NFC Statement............................................................................................................................................................................................................264

China Short Range Device Statement.........................................................................................................................................................264

Index.............................................................................................................................................................................................................................................................265

Printer overview1

Review the location of features on the printer, the physical and technical specifications of the printer,

and where to locate setup information.

The following information is correct at the time of publication. For current information, see www.hp.com/

support/lj8601MFP

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and configure

● Learn and use

● Solve problems

● Download software and firmware updates

● Join support forums

● Find warranty and regulatory information

Warning icons

Use caution if you see a warning icon on your HP printer, as indicated in the icon definitions.

Figure 1-1 Caution: Electric shock

Figure 1-2 Caution: Hot surface

Figure 1-3 Caution: Keep body parts away from moving parts

Figure 1-4 Caution: Sharp edge in close proximity

Figure 1-5 Warning

Printer overview

Potential shock hazard

Review this important safety information.

● Read and understand these safety statements to avoid an electrical shock hazard.

● Always follow basic safety precautions when using this product to reduce risk of injury from fire or

electric shock.

● Read and understand all instructions in the user guide.

● Observe all warnings and instructions marked on the product.

● Use only a grounded electrical outlet when connecting the product to a power source. If you do not

know whether the outlet is grounded, check with a qualified electrician.

● Do not touch the contacts on any of the sockets on the product. Replace damaged cords

immediately.

● Unplug this product from wall outlets before cleaning.

● Do not install or use this product near water or when you are wet.

● Install the product securely on a stable surface.

● Install the product in a protected location where no one can step on or trip over the power cord.

● Do not place anything on top of the product. (For example, water, small metal or heavy objects,

candles, lit cigarettes, etc.).

This could result in electric shock or fire.

Printer views

Identify certain parts of the printer and the control panel.

Printer front view

Locate features on the front of the printer.

Chapter 1 Printer overview

Figure 1-6 Printer front view

1212

1010

1111

1314

1313

1315

1316

Table 1-1 Printer front view

Item Description

1 Automatic document feeder cover, for access for clearing jams

2 Automatic document feeder input tray

3 Automatic document feeder output tray

4 Control panel with color touchscreen display (tilts up for easier viewing)

Printer front view 3

Table 1-1 Printer front view (continued)

Item Description

5 On/off button

6 Right door, for access for clearing jams

7 Tray 1 (multipurpose tray)

8 Front door, for access to the toner cartridges

9 Power connection

10 Tary 4 and 5 jam access door

11 Hardware integration pocket (HIP), for connecting accessory and third-party devices

12 Output bin

13 Tray 2

14 Tray 3

15 Tray 4

16 Tray 5

Printer back view

Locate features on the back of the printer.

Chapter 1 Printer overview

Figure 1-7 Printer back view

Table 1-2 Printer back view

Item Description

1 Formatter cover

CAUTION:

There is a risk of electric shock. This cover should only be opened by a qualified service technician.

2 Interface ports

3 Thumbscrew

CAUTION:

The thumbscrew should be tightened with a tool after both initial installation and subsequent access

to the formatter cover.

4 Serial number and product number label

Printer back view 5

Interface ports view

Locate the interface ports on the printer formatter.

Figure 1-8 Interface ports view

Item Description

1 Fax port 1

NOTE: Fax port 2 is not used.

(These ports might be covered)

2 Hi-speed USB 2.0 host port for connecting external USB devices (this port might be covered)

NOTE: For easy-access USB printing, use the USB port near the control panel.

3 SuperSpeed USB 3.0 host port for connecting external USB devices (this port might be covered)

4 Local area network (LAN) Ethernet (RJ-45) network port

5 Slot for a cable-type security lock

6 SuperSpeed USB 3.0 printing port

Control-panel view

The control panel provides access to the printer features and indicates the current status of the printer.

NOTE: Tilt the control panel for easier viewing.

The Home screen provides access to the printer features and indicates the current status of the printer.

NOTE: The features that appear on the Home screen can vary, depending on the printer

configuration.

Chapter 1 Printer overview

Figure 1-9 Control-panel view

12:42 PM

1 2 3 4

Copy Scan Print

Fax

Reset

Table 1-3 Control-panel view

Item Control Description

1 Reset button The Reset button returns the printer to default settings

and is always present if users are not logged in.

The Reset button is not present when the Sign Out

button is present.

Touch the Reset button to resume and release jobs from

the previous pause state and interrupt mode, reset the

quick copy count in the copy count field, exit special

modes, reset the display language and the keyboard

layout.

2 Sign In or Sign Out button Touch the Sign In button to access secured features.

Touch the Sign Out button to sign out of the printer. The

printer restores all options to the default settings.

NOTE: This button displays only if the administrator has

configured the printer to require permission for access

to features.

Control-panel view 7

Table 1-3 Control-panel view (continued)

Item Control Description

Information button

Touch the information button to access a screen that

provides access to several types of printer information.

Touch the buttons at the bottom of the screen for the

following information:

● Display Language: Change the language setting for

the current user session.

● Sleep Mode: Place the printer into sleep mode.

● Wi-Fi Direct: View information for how to connect

directly to the printer using a phone, tablet, or other

device with Wi-Fi (only available when the optional

wireless accessory is installed).

● Wireless: View or change wireless connection

settings (only available when the optional wireless

accessory is installed).

● Ethernet: View or change Ethernet connection

settings.

● HP Web Services: View information to connect and

print to the printer using HP Web Services (ePrint).

Help button

Touch the Help button to open the embedded help

system.

The status line provides information about the overall

printer status.

5 Applications area Touch any of the icons to open the application. Swipe the

screen sideways to access more applications.

NOTE: The available applications vary by printer. The

administrator can configure which applications appear

and the order in which they appear.

On Flow printers the Scan button is replaced by the

Scan+ button .

Touch the Scan+ button to send a scan job to multiple

destinations at once, including email, SharePoint,

network folder, USB drive, fax, or printed hard copy. It also

includes a preview mode that supports simple editing.

6 Copy button Touch the Copy button to start a copy job.

7 Home-screen page indicator Indicates the number of pages on the Home screen or in

an application. The current page is highlighted. Swipe the

screen sideways to scroll between pages.

How to use the touchscreen control panel

Perform the following actions to use the printer touchscreen control panel.

Chapter 1 Printer overview

Table 1-4 Touchscreen control panel actions

Action Description Example

Touch Touch an item on the screen to select that

item or open that menu. Also, when scrolling

through menus, briefly touch the screen to

stop the scrolling.

Touch the Settings icon to open the Settings

app.

Swipe Touch the screen and then move your finger

horizontally to scroll the screen sideways.

Swipe until the Settings app displays.

Scroll Touch the screen and then move your finger

vertically to scroll the screen up and down.

When scrolling through menus, briefly touch

the screen to stop the scrolling.

Scroll through the Settings app.

Printer specifications

Determine the specifications for your printer model.

General specifications

Learn about general specifications for printer models.

Table 1-5

General specifications

Item Specification

ASIC GigaTron Quad 1.6 GHz ARM A72 + Dual 1.4 GHz ARM A53

Memory 6 GB

Storage 256 GB SSD

Printer specifications 9

Table 1-5 General specifications (continued)

Item Specification

Connectivity (I/O standard) Gigabit LAN

USB 3.2 Gen1 (USB 3.0) Device

USB 3.2 Gen1 (USB 3.0)/2.0 Host ports

TPM

Power Requirement Input voltage: 110 to 127Vac (+/- 10%), 220 to 240Vac (+/- 10%), 50/60 Hz (+/- 3%)

Sound Power Level Blue Angel UZ-205:

● 70ppm: ≤7.6 Bel(A)

ISO, Idle:

Sound Pressure Level ≤30dB(A)

Print specifications

Learn about the print specifications.

Table 1-6

Print specifications

Item Specification

Print speed (normal, A4/

Letter)

8601dn, z, z+ : 70 ppm

Resolution 1200 dpi

Print Languages HP PCL 6, HP Postscript level 3 emulation, PDF (v 1.7), AirPrint™ compatible

Supported Network Protocols IPv4/IPv6: Apple Bonjour Compatible (Mac OS 10.2.4 or higher), SNMPv1/v2c/v3, HTTP, HTTPS,

FTP, TFTP, Port 9100, LPD, WS Discovery, IPP, Secure-IPP, IPsec/Firewall

IPv6: DHCPv6, MLDv1, ICMPv6

IPv4: Auto-IP, SLP, Telnet, IGMPv2, BOOTP/DHCP, WINS, IP Direct Mode, WS Print

Other: NetWare NDS, Bindery, ePrint

USB printing Yes

Scan specifications

Learn about the scan specifications.

Table 1-7

Scan specifications

Item Specification

Scan Speed (normal, A4) MFP 8601dn models ADF: Simplex 90 ipm / Duplex 180 ipm

MFP 8601z, models ADF: Simplex 150 ipm / Duplex 300 ipm

MFP 8601z+ models ADF: Simplex 150 ipm / Duplex 300 ipm

10 Chapter 1 Printer overview

Table 1-7 Scan specifications (continued)

Item Specification

Input capacity MFP 8601dn models ADF: 75 gsm / 200 sheets

MFP 8601z, z+ models ADF: 75 gsm / 300 sheets

Grayscale Levels 256

Scan File Format Digital Send: Hi-Compression PDF, PDF, JPEG, TIFF, MTIFF, XPS, PDF/A

Scan to easy access USB: Hi-Compression PDF, PDF, JPEG, TIFF, MTIFF, XPS, PDF/A

Print from easy access USB: PDF, PS, JPEG, TIFF, PNG, Print Ready files (.prn, .pcl, .cht)

Scan Size Maximum ADF:

297 x 437 mm (11.7 x 17.2 in)

Flatbed:

297 x 437 mm (11.7 x 17.2 in)

Scan Size Minimum ADF:

148 x 210 mm (5.5 x 8.5 in)

Standard Media Size ADF:

Legal, Oficio, Executive, Statement, Ledger, A3, A4, A4R, A5, B4, B5, 16K

● Width: 148 - 297 mm (5.8 - 11.7 in)

● Length: 148 - 432 mm (5.8 - 17 in)

Media Weights ADF:

● Simplex: 60 to 128 g/m² (16 to 28 lb)

● Duplex: 60 to 128 g/m² (16 to 28 lb)

Copy specifications

Learn about the copy specifications.

Table 1-8

Copy specifications

Item Specification

Copy Speed (Normal, A4,

default rate from flatbed or

ADF)

MFP 8601dn, z, z+: 70 cpm

Copy Speed (Normal, Letter,

default rate from flatbed or

ADF)

MFP 8601dn, z, z+: 70 cpm

Copy Speed (Normal, A3,

default rate from flatbed or

ADF)

MFP 8601dn, z, z+: 35 cpm

Copy Resolution (Black Text) Up to 600 x 600 dpi

Copier Reduce/enlarge Flatbed: 25 to 400%

ADF: 25 to 400%

Copy specifications 11

Paper handling specifications

Learn about the paper handling specifications.

Table 1-9 Paper handling specifications

Item Specification

Input Capacity Tray 1: 100 sheets (80 gsm)

Tray 2: 520 sheets (80 gsm)

Tray 3: 520 sheets (80 gsm)

Tray 4: 520 sheets (80 gsm)

Tray 5: 520 sheets (80 gsm)

Custom Media Sizes Tray 1: 98 x 139.7 mm (3.86 x 5.5 in) to 320 x 457 mm (12.6 x 18 in)

Tray 2: 98 x 140 mm (3.86 x 5.51 in) to 297 x 390 mm (11.7 x 15.35)

Tray 3: 140 x 182 mm (5.51 x 7.16 in) to 320 x 457 mm (12.6 x 18 in)

Tray 4: 140 x 182 mm (5.51 x 7.16 in) to 320 x 457 mm (12.6 x 18 in)

Tray 5: 140 x 182 mm (5.51 x 7.16 in) to 320 x 457 mm (12.6 x 18 in)

Standard Media Sizes Tray 1:

A3, A4, A4R, A5, A5R, A6, RA4, SRA4, B4 (JIS), B5 (JIS), B6 (JIS), 10x15cm, Oficio, 8K, 16k, Postcard

(JIS), Dpostcard (JIS), Envelope B5, Envelop C5,Envelope C6, Envelope DL

Tray 2:

A4, A5, A6, B6, Letter, Statement, Envelope Monarch, Envelope DL, Envelope C5, Envelope C6,

Envelope No. 10, Envelope No. 9, Custom (98 x 140 mm (3.86 x 5.51 in) to 297 x 390 mm (11.7 x

15.35)) B4 (JIS)

Tray 3:

SRA3, A3, A4, A5, B4, B5(JIS), B5(ISO), Tabloid extra, Ledger, Legal, Letter, Executive, Statement,

8K, 16K, Oficio, Folio, Custom (140 x 182 mm (5.51 x 7.16 in) to 320 x 457 mm (12.6 x 18 in))

Tray 4:

SRA3, A3, A4, A5, B4, B5(JIS), B5(ISO), Tabloid extra, Ledger, Legal, Letter, Executive, Statement,

8K, 16K, Oficio, Folio, Custom (140 x 182 mm (5.51 x 7.16 in) to 320 x 457 mm (12.6 x 18 in))

Tray 5:

SRA3, A3, A4, A5, B4, B5(JIS), B5(ISO), Tabloid extra, Ledger, Legal, Letter, Executive, Statement,

8K, 16K, Oficio, Folio, Custom (140 x 182 mm (5.51 x 7.16 in) to 320 x 457 mm (12.6 x 18 in))

Media types supported Tray 1:, 2

Light, Plain, Mid-Weight, Heavy, Extra Heavy, PaperBoard, Mid-Wt Glossy, Cardstock, Envelope,

Label, Transparency

Tray 3, 4, 5:

Light, Plain, Mid-Weight, Heavy, Extra Heavy, PaperBoard, Mid-Wt Glossy, Cardstock, Label,

Transparency

12 Chapter 1 Printer overview

Table 1-9 Paper handling specifications (continued)

Item Specification

Media Weights Tray 1, 2:

● Light: 60~70 g/m²

● Plain: 71~95 g/m²

● Mid-weight: 96~110 g/m²

● Heavy: 111~130 g/m²

● Extra Heavy: 131~175 g/m²

● PaperBoard: 221~255 g/m²

● PaperBoard: 256~300 g/m²

● PaperBoard: 301+ g/m²

● Mid-Wt Glossy: 96~110 g/m²

● Cardstock: 176~220 g/m²

● Envelope: 76~120 g/m²

● Label: 120~150 g/m²

● Transparency: 138~146 g/m²

Media Weights Tray 3, 4, 5:

● Light: 60~70 g/m²

● Plain: 71~95 g/m²

● Mid-weight: 96~110 g/m²

● Heavy: 111~130 g/m²

● Extra Heavy: 131~175 g/m²

● PaperBoard: 221~255 g/m²

● PaperBoard: 256~300 g/m²

● PaperBoard: 301+ g/m²

● Mid-Wt Glossy: 96~110 g/m²

● Cardstock: 176~220 g/m²

● Envelope: 76~120 g/m²

● Label: 120~150 g/m²

● Transparency: 138~146 g/m²

Standard Media Sizes

(duplex)

139.7 x 182 mm (5.5 x 7.16 in) to 320 x 457 mm (12.6 x 18 in)

Media Weights (duplex) 60 to 300 g/m²

Media types supported

(duplex)

Light, Plain, Mid-Weight, Heavy, Extra Heavy, PaperBoard, Mid-Wt Glossy, Cardstock

Paper handling specifications 13

Table 1-10 Paper trays and accessories

Trays and accessories Availability

Tray 1 (100-sheet capacity) Included

Tray 2 (520-sheet capacity) Included

Tray 3 (520-sheet capacity) Included

Tray 4 (520-sheet capacity) Included

Tray 5 (520-sheet capacity) Included

Stapler/stacker finishing accessory (FLOW MFP 8601z+ Only) Included

HP Second exit Included

Fax Kit - (MFP 8601dn) Optional

Fax Kit - (MFP 8601z) Included

Fax Kit - (MFP 8601z+) Included

BLE/NFC/Wireless Kit - Optional Optional

Supported operating systems

Learn about supported operating systems.

The following information applies to the Printer-Specific Windows PCL 6 and HP print drivers for macOS

and to the software installer.

Windows: The HP Software Installer can be downloaded from the printer support website for this printer

which installs the correct print driver, depending on the Windows operating system, along with optional

software when using the software installer. The print driver only package is also made available in the

printer support website. Download the applicable package from the printer-support website for this

printer: www.hp.com/support.

Table 1-11

Supported operating systems and print drivers

Operating system Print driver installed (from the software on the web)

Windows 11, 64-bit

Windows 10, 32-bit and 64-bit

The PCL 6/PSA printer-specific print driver is available for

download from the printer-support website.

Download the driver, and then use the Microsoft Add Printer

tool to install it.

Windows Server 2022, 64-bit The PCL 6 printer-specific print driver is available for download

from the printer-support website. Download the driver, and

then use the Microsoft Add Printer tool to install it.

Windows Server 2019, 64-bit The PCL 6 printer-specific print driver is available for download

from the printer-support website. Download the driver, and

then use the Microsoft Add Printer tool to install it.

Windows Server 2016, 64-bit The PCL 6 printer-specific print driver is available for download

from the printer-support website. Download the driver, and

then use the Microsoft Add Printer tool to install it.

Windows Server 2012, 64-bit The PCL 6 printer-specific print driver is available for download

from the printer-support website. Download the driver, and

then use the Microsoft Add Printer tool to install it.

14 Chapter 1 Printer overview

Table 1-11 Supported operating systems and print drivers (continued)

Operating system Print driver installed (from the software on the web)

Windows Server 2012 R2, 64-bit The PCL 6 printer-specific print driver is available for download

from the printer-support website. Download the driver, and

then use the Microsoft Add Printer tool to install it.

macOS Sequoia (version 15), macOS Sonoma (version 14),

macOS Ventura (version 13), macOS Big Sur (version 11),

macOS Mojave (version 10.14), macOS Catalina (version 10.15)

To install the print driver, download HP Easy Start from

123.hp.com/LaserJet. Follow the steps provided to install the

printer software and print driver.

NOTE: Microsoft retired mainstream support for Windows Server 2003 in July 2010. There is no more

support for Windows 7, Windows Server 2003, and Windows Server 2008.

Table 1-12

Minimum system requirements

Windows macOS

● Internet connection

● Dedicated USB 1.1 or 2.0 connection or a network

connection

● 2 GB of available hard-disk space

● Internet connection

● 2 GB of available hard-disk space

Printer dimensions

Learn about the printer dimensions.

Printer dimensions

Figure 1-10 Printer dimensions (fully open)

1522.8 mm

59.9 in

1424.7 mm

56 in

1090 mm

42.9 in

16 Chapter 1 Printer overview

Figure 1-11 Printer with finisher (fully open)

1522.8 mm

59.9 in

1424.7 mm

56 in

1800.5 mm

70.8 in

Power consumption

Review the power consumption for each printer status or function.

Table 1-13

Power consumption (average, in watts)

Printer model Printing Ready Sleep Off

MFP 8601dn 1090 W (70 ppm) 36 W 0.9 W 0.2 W

MFP 8601z 1090 W (70 ppm) 36 W 0.9 W 0.2 W

FLOW MFP 8601z+ 1090 W (70 ppm) 36 W 0.9 W 0.2 W

Electrical specifications

Review the power requirements and rated current for the printer.

NOTE: Power requirements are based on the country/region where the printer is sold. The values in

the following table are subject to change.

CAUTION: Do not convert operating voltages. This can damage the printer and void the printer

warranty.

Table 1-14

Electrical specifications

Specification 100-volt models 110-volt models 220-volt models

Power requirements

100 to 127V

50/60 Hz

110 to 127V

50/60 Hz

220 to 240V

50/60 Hz

Power consumption 17

Table 1-14 Electrical specifications (continued)

Specification 100-volt models 110-volt models 220-volt models

Rated current 12 amps 12 amps 7 amps

Power reported is highest value measured for all printer models using standard voltages.

Acoustic emissions

Review the acoustic emissions, including sound power level and sound pressure level.

NOTE: Ensure the printer is installed in an area where the printer sound level will not disturb workers.

Table 1-15

Acoustics power emissions Bels(A) - pages per minute (ppm)

Operating mode Declared per ISO 9296

Printing mono simplex A4 at 70 ppm

wAD = 7.1 Bels(A)

ADF scan A4 at 90 ipm

wAD = 6.8 Bels(A)

ADF scan A4 at 150 ipm

wAD = 7.25 Bels(A)

Table 1-16 Acoustics pressure emissions dB(A) - pages per minute (ppm)

Operating mode Declared per ISO 9296

Printing mono simplex A4 at 70 ppm

pAm = 55 dB(A)

ADF scan A4 at 90 ipm

pAm = 54 dB(A)

ADF scan A4 at 150 ipm

pAm = 59 dB(A)

Power consumption, electrical specifications, and acoustic emissions

In order to operate properly, the printer must be in an environment that meets certain power

specifications.

See www.hp.com/support/lj8601MFP for current information.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not

convert operating voltages. This will damage the printer and void the printer warranty.

Operating-environment range

In order to operate properly, the printer must be in an environment that meets certain specifications.

Table 1-17

Operating-environment specifications

Environment Recommended Storage

Temperature 10 to 32.5°C (50 to 90.5°F)

Relative humidity 30% to 70% relative humidity (RH) 10% to 80% relative humidity (RH)

18 Chapter 1 Printer overview

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For

additional instructions, go to HP support on the web.

Go to www.hp.com/support/lj8601MFP for HP's all-inclusive help for the printer, which includes the

following information:

● Install and configure

● Learn and use

● Solve problems

● Download software and firmware updates

● Join support forums

● Find warranty and regulatory information

● Find instructions about how to use the Microsoft Add Printer tool

Printer hardware setup and software installation

Paper trays2

Discover how to load and use the paper trays, including how to load special items such as envelopes

and labels.

The following information is correct at the time of publication. For current information, see www.hp.com/

support/lj8601MFP.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and configure

● Learn and use

● Solve problems

● Download software and firmware updates

● Join support forums

● Find warranty and regulatory information

Use caution when loading the paper trays.

CAUTION: Do not extend more than one paper tray at a time.

Do not use paper tray as a step.

All trays must be closed while relocating/moving product.

Keep hands out of paper trays or drawers when closing.

If the printer has a keyboard, close keyboard tray when not in use.

Load paper to Tray 1 (multipurpose tray)

The following information describes how to load paper in Tray 1.

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

Load Tray 1 (multipurpose tray)

This tray holds up to 100 sheets of 75 grams per square meter () paper, or 10 envelopes.

NOTE: Select the correct paper type in the print driver before printing.

Chapter 2 Paper trays

1. Open Tray 1.

2. Pull out the tray extension to support the paper.

3. Use the adjustment latch to spread the paper guides outward.

Load Tray 1 (multipurpose tray)

4. Load paper in the tray.

Make sure that the paper fits under the fill line on the paper guides.

NOTE: The maximum stack height is , or approximately 100 sheets of 75 grams per square meter ()

paper.

5. Using the adjustment latch, adjust the side guides so that they lightly touch the paper stack, but do

not bend it.

Tray 1 (multipurpose tray) paper orientation

Position paper correctly in Tray 1 (multipurpose tray) to ensure the best print quality.

Chapter 2 Paper trays

Table 2-1 Letterhead or preprinted paper - Portrait

Duplex mode How to load paper

1-sided printing Face-down

Bottom edge leading into the printer

Right side of pre-printed image leading into the printer

Automatic 2-sided printing or with Alternative Letterhead

Mode enabled

Face-up

Top edge leading into the printer

Left side of pre-printed image leading into the printer

Tray 1 (multipurpose tray) paper orientation

Table 2-2 Letterhead or preprinted paper - Landscape

Duplex mode How to load paper

1-sided printing Face-down

Right edge of pre-printed image leading into the printer

Bottom edge leading into the printer

Automatic 2-sided printing or with Alternative Letterhead

Mode enabled

Face-up

Left side of the pre-printed image leading into the printer

Top edge leading into the printer

Chapter 2 Paper trays

Table 2-3 Prepunched paper - Portrait

Duplex mode How to load paper

1-sided printing Face-down

Holes toward the back of the printer

Automatic 2-sided printing or with Alternative Letterhead

Mode enabled

Face-up

Holes toward the back of the printer

Table 2-4 Prepunched paper - Landscape

Duplex mode How to load paper

1-sided printing Face-down

Holes away from the printer

Tray 1 (multipurpose tray) paper orientation 25

Table 2-4 Prepunched paper - Landscape (continued)

Duplex mode How to load paper

Automatic 2-sided printing or with Alternative Letterhead

Mode enabled

Face-up

Holes towards the printer

Load paper to Tray 2, Tray 3, Tray 4, and Tray 5

The following information describes how to load paper into Trays 2, 3, 4, and 5.

CAUTION: Do not extend more than one paper tray at a time.

Load Tray 2, Tray 3, Tray 4, and Tray 5

These trays hold up to 520 sheets of 75 grams per square meter () paper.

NOTE: The procedure to load paper to Tray 2, Tray 3, Tray 4, and Tray 5 is the same. Only Tray 2 is

shown here.

1. Open the tray.

NOTE: Do not open any tray while it is in use.

Chapter 2 Paper trays

2. Before loading paper, adjust the paper-width guides by holding down the blue lock/unlock toggle

switch on the rear paper-width guide, pinching the blue adjustment latch on the front paper-width

guide, and then sliding the guides to the fully open position.

3. Adjust the paper-length guide by pushing in at the bottom of the blue adjustment latch while sliding

the guide to the size of the paper being used.

4. Load paper into the tray.

Load Tray 2, Tray 3, Tray 4, and Tray 5

5. Adjust the paper-length and paper-width guides to the size of the paper being used. Check the

paper to verify the guides lightly touch the stack, but do not bend it.

NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the

indentations or markings in the tray.

NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray. Be

sure that the top of the stack is below the tray full indicator.

6. Close the tray.

7. The tray configuration message displays on the printer control panel.

8. Select OK to accept the detected type and size, or select Modify to choose a different paper size or

type.

For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on

the printer control panel.

Tray 2, Tray 3, Tray 4, and Tray 5 paper orientation

Position paper correctly in Tray 2, Tray 3, Tray 4, and Tray 5 to ensure the best print quality.

Chapter 2 Paper trays

Table 2-5 Letterhead or preprinted paper - Portrait

Duplex mode How to load paper

1-sided printing Face-up

Top edge at the back of the tray

Top edge at the left side of the tray

Automatic 2-sided printing or with Alternative Letterhead

Mode enabled

Face-down

Top edge at the back of the tray

NOTE: This is the preferred orientation when printing on A4

or Letter.

Top edge at the right side of the tray

Tray 2, Tray 3, Tray 4, and Tray 5 paper orientation

Table 2-6 Letterhead or preprinted paper - Landscape

Duplex mode How to load paper

1-sided printing Face-up

Top edge at the left side of the tray

Top edge at the back of the tray

Automatic 2-sided printing or with Alternative Letterhead

Mode enabled

Face-down

Top edge at the right side of the tray

Top edge at the back of the tray

30 Chapter 2 Paper trays

Table 2-7 Prepunched paper - Portrait

Duplex mode How to load paper

1-sided printing Face-up

Holes at the left side of the tray, with the top of the form at the

rear of the printer

Holes at the back of the tray

Automatic 2-sided printing or with Alternative Letterhead

Mode enabled

Face-down

Holes at the right side of the tray

Holes at the back of the tray

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the

same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this

mode, load paper as for automatic duplex printing.

Enable Alternative Letterhead Mode by using the printer control-panel menus

Use the Settings menu to enable Alternative Letterhead Mode.

1. From the Home screen on the printer control panel, open the Settings menu.

2. Open the following menus:

Use alternative letterhead mode

a. Copy/Print or Print

b. Manage Trays

c. Alternative Letterhead Mode

3. Select On.

Load and print envelopes

To print on envelopes, use Tray 1 (multipurpose tray) or Tray 2. Tray 1 (multipurpose tray) holds up to 10

envelopes, and Tray 2 holds up to 50 envelopes.

Print envelopes

To print envelopes using the manual feed option, follow these steps to select the correct settings in the

print driver, and then load the envelopes into the tray after sending the print job to the printer.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for different software programs.

3. Click the Paper/Quality tab.

4. In the Paper size drop-down list, select the correct size for the envelopes.

5. In the Paper type drop-down list, select Envelope.

6. In the Paper source drop-down list, select Manual feed.

7. Click the OK button to close the Document Properties dialog box.

8. In the Print dialog box, click the OK button to print the job.

Envelope orientation

Envelopes need to be loaded in a specific manner in order to print correctly.

Table 2-8

Envelope orientation

Tray Envelope size How to load envelopes

Tray 1 ● Envelope #9

● Envelope #10

● Envelope Monarch

● Envelope DL

● Envelope B5

● Envelope C5 (wallet)

● Envelope C6

Face-down

Top edge toward the front of the printer

32 Chapter 2 Paper trays

Table 2-8 Envelope orientation (continued)

Tray Envelope size How to load envelopes

Tray 1 ● Envelope B5

● Envelope C5 (pocket)

Face-down

Bottom edge leading into the printer; top flap open

Tray 2 ● Envelope #9

● Envelope #10

● Envelope Monarch

● Envelope DL

● Envelope B5

● Envelope C5 (wallet)

● Envelope C6

Face-up

Top edge toward the front of the printer

Load and print labels

Print sheets of labels using Tray 1 (multipurpose tray), Tray 2, or Tray 3.

Manually feed labels

Use the manual feed mode for Tray 1 (multipurpose tray) to print sheets of labels.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for different software programs.

3. Click the Paper/Quality tab.

4. In the Paper size drop-down list, select the correct size for the sheets of labels.

5. In the Paper type drop-down list, select Labels.

6. In the Paper source drop-down list, select Manual feed.

7. Click the OK button to close the Document Properties dialog box.

8. In the Print dialog box, click the Print button to print the job.

Load and print labels

Label orientation

Labels need to be loaded in a specific manner in order to print correctly.

Table 2-9 Label loading instructions

Tray How to load labels

Tray 1 Face-down

Bottom edge leading into the printer

Tray 2 or 3 Face-up

Top edge at the left side of the tray

34 Chapter 2 Paper trays

Supplies, accessories, and parts3

Order supplies or accessories, replace the toner cartridges, or remove and replace another part.

The following information is correct at the time of publication. For current information, see www.hp.com/

support/lj8601MFP.

HP's all-inclusive help for the printer includes the following information:

● Install and configure

● Learn and use

● Solve problems

● Download software and firmware updates

● Join support forums

● Find warranty and regulatory information

Order supplies, accessories, and parts

Find out how to obtain replacement supplies, accessories, and parts for the printer.

Ordering

Order parts, supplies, or accessories through one of the following channels.

Table 3-1

Ordering options

Ordering option Ordering information

Order supplies and paper www.hp.com

Order genuine HP parts or accessories www.hp.com/buy/parts

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on your computer,

enter the printer IP address or host name in the address/URL

field. The EWS contains a link to the HP website, which

provides options for purchasing Original HP supplies.

Supplies and accessories

Find information about the supplies and accessories that are available for your printer.

NOTE: Cartridges are for distribution and use with their designated product only; they will not work

with other printer models.

Supplies, accessories, and parts

Table 3-2 Supplies

Item Cartridge Number Part Number

HP 176A Black Original Toner

Cartridge

176A W1760A

HP 176A Black Original Imaging Drum 176A W1766A

Table 3-3 Accessories

Item Description Part number

BLE/NFC/Wireless Kit HP JetDirect

3100w BLE/NFC/Wireless

accessory

3JN69A

Fax Kit HP MFP Analog Single Fax

810 Accessory

● 8601dn Fax

accessory, Optional

● 8601z, z+ Fax

accessory, Included

7ZA08A (HP MFP 800

Analog Single Fax

Accessory)

7ZA09A (HP MFP Analog

Single Fax 801 Accessory)

Customer self-repair parts

Customer self-repair (CSR) parts are available for many HP LaserJet printers to reduce repair time.

NOTE: More information about the CSR program and benefits can be found at www.hp.com/go/csr-

faq.

Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-

authorized service or support provider. When ordering, one of the following will be needed: part number,

serial number (found on back of printer), product number, or printer name.

● Parts listed as Mandatory self-replacement are to be installed by the customer unless the customer

is willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-

depot support is not provided under the HP printer warranty.

● Parts listed as Optional self-replacement can be installed by HP service personnel at your request

for no additional charge during the printer warranty period.

Table 3-4

Customer self-repair (CSR) parts

Item Description Self-replacement

options

Part number

HP 176A Black Original Imaging

Drum

Imaging Drum unit Mandatory W1766A

HP LaserJet ADF Maintenance Kit

(8601dn)

Document feeder roller kit Mandatory J8J95A

HP LaserJet ADF Maintenance Kit

(8601z and z+)

Document feeder roller kit Mandatory A91Z5A

HP LaserJet Toner collection unit

(TCU)

Toner Collection Unit Mandatory 9U1Q5A

36 Chapter 3 Supplies, accessories, and parts

Configure the HP toner-supply-protection settings

A network administrator can configure the toner-supply-protection settings using the printer control

panel or the HP Embedded Web Server (EWS).

Introduction

Use HP Cartridge Policy and Supply Protection to control which cartridges are installed in the printer and

protect the cartridges that are installed from theft.

In HP Web Jetadmin, the settings are located under the Device Management pane in the following menu

chain: Config > Supplies > Cartridge Policy or Supply Protection.

● Cartridge Policy: This feature protects the printer from counterfeit toner cartridges by allowing

only genuine HP cartridges to be used with the printer. Using genuine HP cartridges ensures the

best possible print quality. When someone installs a cartridge that is not a genuine HP cartridge,

the printer control panel displays a message that the cartridge is unauthorized and it provides

information explaining how to proceed.

● Supply Protection: This feature permanently associates toner cartridges with a specific printer,

or fleet of printers, so they cannot be used in other printers. Protecting cartridges protects your

investment. When this feature is enabled, if someone attempts to transfer a protected cartridge

from the original printer into an unauthorized printer, that printer will not print with the protected

cartridge. The printer control panel displays a message that the cartridge is protected, and it

provides information explaining how to proceed.

CAUTION: After enabling supply protection for the printer, all subsequent toner cartridges

installed in the printer are automatically and

permanently

protected. To avoid protecting a new

cartridge, disable the feature

before

installing the new cartridge.

Turning the feature off does not turn off protection for cartridges that are currently installed.

Enable or disable the Cartridge Policy feature

The Cartridge Policy feature can be enabled or disabled using the control panel or the Embedded Web

Server (EWS).

NOTE: Enabling or disabling this feature might require entering an administrator password.

Check with your administrator to determine if an administrator password has been set. EWS

passwords cannot be recovered.

Use the printer control panel to enable the Cartridge Policy feature

From the printer control panel, a network administrator can enable the Cartridge Policy feature. This

allows only genuine HP cartridges to be used with the printer.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. Manage Supplies

b. Cartridge Policy

3. Select Authorized HP.

Configure the HP toner-supply-protection settings

Use the printer control panel to disable the Cartridge Policy feature

From the printer control panel, a network administrator can disable the Cartridge Policy feature. This

removes the restriction that only genuine HP cartridges can be used.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. Manage Supplies

b. Cartridge Policy

3. Select Off.

Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature

From the EWS, a network administrator can enable the Cartridge Policy feature. This allows only genuine

HP cartridges to be used with the printer.

1. Open the HP Embedded Web Server (EWS):

a. From the Home screen on the printer control panel, touch the Information icon , and then

touch the Ethernet icon to display the IP address or host name.

b. Open a web browser, and in the address line, type the IP address or host name exactly as it

displays on the printer control panel. Press the Enter key on the computer keyboard.

NOTE: If the web browser displays a message indicating that accessing the website might

not be safe, select the option to continue to the website. Accessing this website will not harm

the computer.

The EWS opens.

2. On the EWS home page, click the Supplies tab.

3. In the left navigation pane, select Manage Supplies.

4. In the Supply Settings area, select Authorized HP from the Cartridge Policy drop-down list.

5. Click the Apply button to save the changes.

Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature

From the EWS, a network administrator can disable the Cartridge Policy feature. This removes the

restriction that only genuine HP cartridges can be used.

1. Open the HP Embedded Web Server (EWS):

a. From the Home screen on the printer control panel, touch the Information icon , and then

touch the Ethernet icon to display the IP address or host name.

Chapter 3 Supplies, accessories, and parts

b. Open a web browser, and in the address line, type the IP address or host name exactly as it

displays on the printer control panel. Press the Enter key on the computer keyboard.

NOTE: If the web browser displays a message indicating that accessing the website might

not be safe, select the option to continue to the website. Accessing this website will not harm

the computer.

The EWS opens.

2. On the EWS home page, click the Supplies tab.

3. In the left navigation pane, select Manage Supplies.

4. In the Supply Settings area, select Off from the Cartridge Policy drop-down list.

5. Click the Apply button to save the changes.

Troubleshoot Cartridge Policy control panel error messages

Review the recommended actions for Cartridge Policy error messages.

Table 3-5

Cartridge Policy control panel error messages

Error message Description Recommended action

10.0X.30 Unauthorized <Color> Cartridge The administrator has configured this

printer to use only genuine HP supplies

that are still under warranty. The

cartridge must be replaced to continue

printing.

Replace the cartridge with a genuine HP

toner cartridge.

If you believe you purchased a

genuine HP supply, visit www.hp.com/go/

anticounterfeit to determine if the toner

cartridge is a genuine HP cartridge, and

learn what to do if it is not a genuine HP

cartridge.

Enable or disable the Supply Protection feature

The Supply Protection feature can be enabled or disabled using the control panel or the Embedded Web

Server (EWS).

NOTE: Enabling or disabling this feature might require entering an administrator password.

Check with your administrator to determine if an administrator password has been set. EWS

passwords cannot be recovered.

Use the printer control panel to enable the Supply Protection feature

From the printer control panel, a network administrator can enable the Supply Protection feature. This

protects the cartridges associated with the printer from being stolen and used in other printers.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. Manage Supplies

Troubleshoot Cartridge Policy control panel error messages

b. Supply Protection

3. Select Protect supplies.

4. When the printer prompts to confirm, select Continue to enable the feature.

CAUTION: After enabling supply protection for the printer, all subsequent toner cartridges

installed in the printer are automatically and

permanently

protected. To avoid protecting a new

cartridge, disable the feature

before

installing the new cartridge.

Turning the feature off does not turn off protection for cartridges that are currently installed.

Use the printer control panel to disable the Supply Protection feature

From the printer control panel, a network administrator can disable the Supply Protection feature. This

removes protection for any new cartridges installed in the printer.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. Manage Supplies

b. Supply Protection

3. Select Off.

Use the HP Embedded Web Server (EWS) to enable the Supply Protection feature

From the EWS, a network administrator can enable the Supply Protection feature. This protects the

cartridges associated with the printer from being stolen and used in other printers.

1. Open the HP Embedded Web Server (EWS):

a. From the Home screen on the printer control panel, touch the Information icon , and then

touch the Ethernet icon to display the IP address or host name.

b. Open a web browser, and in the address line, type the IP address or host name exactly as it

displays on the printer control panel. Press the Enter key on the computer keyboard.

NOTE: If the web browser displays a message indicating that accessing the website might

not be safe, select the option to continue to the website. Accessing this website will not harm

the computer.

The EWS opens.

2. On the EWS home page, click the Supplies tab.

3. From the left navigation pane, select Manage Supplies.

4. In the Supply Settings area, select Protect supplies from the Supply Protection drop-down list.

Chapter 3 Supplies, accessories, and parts

5. Click the Apply button to save the changes.

CAUTION: After enabling supply protection for the printer, all subsequent toner cartridges

installed in the printer are automatically and

permanently

protected. To avoid protecting a new

cartridge, disable the feature

before

installing the new cartridge.

Turning the feature off does not turn off protection for cartridges that are currently installed.

Use the HP Embedded Web Server (EWS) to disable the Supply Protection feature

From the EWS, a network administrator can disable the Supply Protection feature. This removes

protection for any new cartridges installed in the printer.

1. Open the HP Embedded Web Server (EWS):

a. From the Home screen on the printer control panel, touch the Information icon , and then

touch the Ethernet icon to display the IP address or host name.

b. Open a web browser, and in the address line, type the IP address or host name exactly as it

displays on the printer control panel. Press the Enter key on the computer keyboard.

NOTE: If the web browser displays a message indicating that accessing the website might

not be safe, select the option to continue to the website. Accessing this website will not harm

the computer.

The EWS opens.

2. On the EWS home page, click the Supplies tab.

3. From the left navigation pane, select Manage Supplies.

4. In the Supply Settings area, select Off from the Supply Protection drop-down list.

5. Click the Apply button to save the changes.

Troubleshoot Supply Protection control panel error messages

Review the recommended actions for Supply Protection error messages.

Table 3-6

Supply Protection control panel error messages

Error message Description Recommended action

10.0X.57 Protected <Color>

Cartridge

The cartridge can only be used in the printer or fleet

of printers that initially protected it using HP Supply

Protection.

The Supply Protection feature allows an

administrator to restrict cartridges to work in only

one printer or fleet of printers. The cartridge must be

replaced to continue printing.

Replace the cartridge with a new

toner cartridge.

Replace the toner cartridge

Replace the toner cartridge if you receive a message on the printer, or if you have print quality problems.

Use the HP Embedded Web Server (EWS) to disable the Supply Protection feature

Toner cartridge information

Review details about ordering replacement toner cartridges.

The printer indicates when the toner-cartridge level is low and very low. The actual toner cartridge life

remaining can vary. Consider having a replacement cartridge available to install when print quality is no

longer acceptable.

Continue printing with the current cartridge until redistributing the toner no longer yields acceptable

print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock

the cartridge back and forth end to end. For graphical representation, see the cartridge replacement

instructions. Reinsert the toner cartridge into the printer, and then close the cover.

To purchase cartridges or check cartridge compatibility for the printer, go to

https://learn-about-supplies.ext.hp.com/. Scroll to the bottom of the page and verify that the country/

region is correct.

Do not remove the toner cartridge from its package until it is time to replace it.

CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few

minutes. Cover the green imaging drum if the toner cartridge must be removed from the printer for an

extended period of time.

CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water.

Hot water sets toner into fabric.

Table 3-7

Supplies

Item Cartridge number Part number

HP 176A Black Original Toner Cartridge 176A W1760A

HP 176A Black Original Imaging Drum 176A W1766A

HP LaserJet Toner collection unit (TCU) N/A 9U1Q5A

Remove and replace the toner cartridge

Follow these steps to replace the toner cartridge.

NOTE: When a toner cartridge is empty, a message appears on the control panel. Follow the

instructions on the control panel to release the cartridge so that you can replace it.

CAUTION: Do not try to pull the toner cartridge out by force before it has been released.

Chapter 3 Supplies, accessories, and parts

1. Open the front door.

2. Select the Eject button from the control panel to eject the cartridge, and then grasp the end of

the toner cartridge and pull it straight out of the printer.

3. Remove the new toner cartridge from the packaging. Save all packaging for recycling the used

toner cartridge.

Remove and replace the toner cartridge

4. Hold both ends of the toner cartridge and rock it to evenly distribute the toner that is inside. And

then, remove the seal.

Callout 1: Shake toner cartridge

Callout 2, 3: Remove cartridge seal.

5. Align the toner cartridge with its slot and insert the toner cartridge into the printer.

Chapter 3 Supplies, accessories, and parts

6. Close the front door.

7. Pack the used toner cartridge into the box that the new toner cartridge came in. See the enclosed

recycling guide for information about recycling.

In the U.S. and Canada, a pre-paid shipping label is included in the box. In other countries/regions,

go to www.hp.com/hprecycle to print a pre-paid shipping label.

Adhere the pre-paid shipping label to the box, and return the used cartridge to HP for recycling.

Replace the toner collection unit (TCU)

Replace the toner collection unit if you receive a message on the printer, or if you have print quality

problems.

Replace the toner collection unit (TCU)

Follow these steps to replace the toner collection unit (TCU).

Replace the toner collection unit (TCU)

1. Open the front door.

2. Push on both sides of the toner collection unit to release the tabs (callout 1), and then pull it straight

out of the printer.

NOTE: Maintain the position of the TCU as you pull it out from the printer. This will ensure that you

do not spill any waste toner in the printer. Once the TCU is fully removed, do not place it on its side.

Place the unit in an upright position.

Chapter 3 Supplies, accessories, and parts

3. Remove the new TCU from its package. Save all packaging for recycling the used TCU.

4. Install the new TCU by pushing in on both sides until the tabs snap into place.

Replace the toner collection unit (TCU)

5. Close the front door.

6. Pack the used TCU into the box that the new TCU came in. See the enclosed recycling guide for

information about recycling.

In the U.S. and Canada, a pre-paid shipping label is included in the box. In other countries/regions,

go to www.hp.com/hprecycle to print a pre-paid shipping label.

Adhere the pre-paid shipping label to the box, and return the used TCU to HP for recycling.

Replace imaging drum

Replace the imaging drum if you receive a message on the printer control panel.

Imaging drum information

This printer indicates when the imaging drum level is low and very low. The actual drum life remaining

can vary. Consider having a replacement drum available to install when print quality is no longer

acceptable.

Chapter 3 Supplies, accessories, and parts

To purchase cartridges, contact the managed service representative. Make sure to have the product

model number, which appears on the product label on the back of the printer. To check cartridge

compatibility for the printer, go to HP SureSupply at www.hp.com/go/SureSupply. Scroll to the bottom of

the page and verify that the country/region is correct.

Do not remove the imaging drum from its package until it is time to replace it.

CAUTION: To prevent damage to the imaging drum, do not expose it to light for more than a few

minutes. Cover the green imaging drum if the toner cartridge must be removed from the printer for an

extended period of time.

CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water.

Hot water sets toner into fabric.

NOTE: Information about recycling used toner cartridges is in the imaging drum box.

Remove and replace the imaging drum

Follow these steps to replace the imaging drum.

NOTE: When the replace imaging drum message appears on the control panel. Follow the

instructions on the control panel to remove and replace it.

1. Turn the printer off.

2. Open the front and right side door.

Remove and replace the imaging drum

3. Remove the toner collection unit by pulling on both sides of the unit to release the tabs, and then

pull it straight out of the printer.

NOTE: Maintain the position of the TCU as you pull it out from the printer. This will ensure that you

do not spill any waste toner in the printer. Once the TCU is fully removed, do not place it on its side.

Place the unit in an upright position.

4. Loosen the screw on the imaging drum unit.

5. Using the front and top handles, remove the imaging drum from the printer.

Chapter 3 Supplies, accessories, and parts

6. Open the new imaging drum box and prepare the new drum unit for install.

CAUTION: While removing the protective cover make sure you do not touch the image drum

cylinder.

7. Install the new imaging drum unit into the printer.

Remove and replace the imaging drum

8. Push the imaging drum unit to ensure it is fully inserted.

9. Tight the screw on the imaging drum unit to secure it in the printer.

10. Install the toner collection unit.

Chapter 3 Supplies, accessories, and parts

11. Make sure to snap the toner collection unit into place.

12. Close the front and right side doors.

13. Pack the used imaging drum into the box that the new drum unit came in. See the enclosed

recycling guide for information about recycling.

In the U.S. and Canada, a pre-paid shipping label is included in the box. In other countries/regions,

go to www.hp.com/hprecycle to print a pre-paid shipping label.

Adhere the pre-paid shipping label to the box, and return the used cartridge to HP for recycling.

Replace the staple cartridge

Install a new staple cartridge when the current cartridge is empty.

Replace the staple cartridge

Remove and replace the stapler/stacker accessory staple cartridge

Follow these steps to replace the staple cartridge in the floor-standing finisher stapler/stacker

accessory.

1. Open the finisher front door.

2. Rotate the knob counterclockwise to move the staple cartridge assembly all the way to the front.

3. Hold the knob to immobilize the staple cartridge assembly, grasp the colored tab on the staple

cartridge carriage, and then pull the staple cartridge carriage straight out.

Chapter 3 Supplies, accessories, and parts

4. Lift two tabs on the staple cartridge, and then lift up to remove the empty staple cartridge from the

staple cartridge carriage assembly.

NOTE: Do not discard the staple cartridge carriage. It must be reused with the new staple

cartridge.

5. Insert the new staple cartridge into the staple cartridge carriage.

6. Hold the knob to immobilize the staple cartridge assembly, insert the new staple cartridge into the

assembly, and then press the colored handle inward until it snaps into place.

Remove and replace the stapler/stacker accessory staple cartridge

7. Close the finisher front door.

Remove and replace the booklet-maker accessory staple cartridge

Follow these steps to replace the booklet-maker accessory staple cartridge in the floor-standing

finisher.

1. Open the finisher front door.

2. Pull out the booklet finisher assembly until it stops.

Chapter 3 Supplies, accessories, and parts

3. Pull the colored tabs away from the assembly, and then pull them up remove the two staple

cartridges.

4. Push in the two blue tabs, and then lift up to open the top of the staple cartridge carriage.

5. Lift two tabs on each staple cartridge, and then lift up to remove the empty staple cartridges from

the staple cartridge carriages.

NOTE: Do not discard the staple cartridge carriages. They must be reused with the new staple

cartridges.

Remove and replace the booklet-maker accessory staple cartridge

6. Insert the new staple cartridges into the staple cartridge carriages, and then close the top of the

staple cartridge carriers.

7. Reinstall the two staple cartridge carriages into the booklet maker by pressing the colored handles

until they snap into place.

8. Slide the booklet assembly into the finisher.

Chapter 3 Supplies, accessories, and parts

9. Close the finisher front door.

Remove and replace the booklet-maker accessory staple cartridge 59

Print4

Print using the software, or print from a mobile device or USB flash drive.

The following information is correct at the time of publication. For current information, see www.hp.com/

support/lj8601MFP.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and configure

● Learn and use

● Solve problems

● Download software and firmware updates

● Join support forums

● Find warranty and regulatory information

Print tasks (Windows)

Learn about common printing tasks for Windows users.

How to print (Windows)

Use the Print option from a software application to select the printer and basic options for your print job.

The following procedure describes the basic printing process for Windows.

1. From the software program, select the Print option.

2. Select the printer from the list of printers. To change settings, click the Printer Properties or

Preferences button to open the print driver.

NOTE: The name of the button varies for different software programs.

For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver

features when More settings is selected.

NOTE: For more information, click the Help (?) button in the print driver.

3. Click the tabs in the print driver to configure the available options. For example, set the paper

orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality

settings on the Paper/Quality tab.

4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this

screen.

5. Click the Print button to print the job.

Chapter 4 Print

Automatically print on both sides (Windows)

If your printer has an automatic duplexer installed, you can automatically print on both sides of the

paper. Use a paper size and type supported by the duplexer.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Printer Properties or Preferences

button to open the print driver.

NOTE: The name of the button varies for different software programs.

For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver

features when More settings is selected.

3. Click the Finishing tab.

4. Select Print on both sides. Click OK to close the Document Properties dialog.

5. In the Print dialog, click Print to print the job.

Manually print on both sides (Windows)

Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that

the duplexer does not support.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Printer Properties or Preferences

button to open the print driver.

NOTE: The name of the button varies for different software programs.

For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver

features when More settings is selected.

3. Click the Finishing tab.

4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog.

5. In the Print dialog, click Print to print the first side of the job.

6. Retrieve the printed stack from the output bin, and place it in Tray 1.

7. If prompted, select the appropriate control panel button to continue.

Print multiple pages per sheet (Windows)

When you print from a software application using the Print option, you can select an option to print

multiple pages on a single sheet of paper. For example, you might want to do this if you are printing a

very large document and want to save paper.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Printer Properties or Preferences

button to open the print driver.

NOTE: The name of the button varies for different software programs.

Automatically print on both sides (Windows)

For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver

features when More settings is selected.

3. Click the Finishing tab.

4. Select the number of pages per sheet from the Pages per sheet drop-down.

5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the

Document Properties dialog.

6. In the Print dialog, click Print to print the job.

Select the paper type (Windows)

When you print from a software application using the

Print option, you can set the paper type you are

using for your print job. For example, if your default paper type is Letter, but you are using a different

paper type for a print job, select that specific paper type.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Printer Properties or Preferences

button to open the print driver.

NOTE: The name of the button varies for different software programs.

For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver

features when More settings is selected.

3. Click the Paper/Quality tab.

4. Select the paper type from the Paper type drop-down list.

5. Click OK to close the Document Properties dialog. In the Print dialog, click Print to print the job.

If the tray needs to be configured, a tray configuration message displays on the printer control

panel.

6. Load the tray with the specified type and size of paper, and then close the tray.

7. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a

different paper size or type.

8. Select the correct type and size, and then touch the OK button.

Additional print tasks

Locate information on the Web for performing common printing tasks.

Go to www.hp.com/support/lj8601MFP.

Instructions are available for print tasks, such as the following:

● Create and use printing shortcuts or presets

● Select the paper size, or use a custom paper size

● Select the page orientation

● Create a booklet

Chapter 4 Print

● Scale a document to fit a specific paper size

● Print the first or last pages of the document on different paper

● Print watermarks on a document

Print tasks (macOS)

Print using the HP printing software for macOS, including how to print on both sides or print multiple

pages per sheet.

How to print (macOS)

Use the

Print option from a software application to select the printer and basic options for your print job.

The following procedure describes the basic printing process for macOS.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.

NOTE: The name of the item varies for different software programs.

4. Click the Print button.

Automatically print on both sides (macOS)

If your printer has an automatic duplexer installed, you can automatically print on both sides of the

paper. Use a paper size and type supported by the duplexer.

NOTE: This information applies to printers that include an automatic duplexer.

NOTE: This feature is available if you install the HP print driver. It might not be available if you are

using AirPrint

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Layout menu.

macOS 12.0 Monterey and later: Click Show Details, click Two-Sided, and then click the Layout menu.

NOTE: The name of the item varies for different software programs.

4. Select a binding option from the Two-Sided drop-down list.

5. Click the Print button.

Print tasks (macOS)

Manually print on both sides (macOS)

Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that

the duplexer does not support.

NOTE: This feature is available if you install the HP print driver. It might not be available if you are

using AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.

NOTE: The name of the item varies for different software programs.

4. Click the Manual Duplex box, and select a binding option.

5. Click the Print button.

6. Go to the printer and remove any blank paper that is in Tray 1.

7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the

input tray.

8. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (macOS)

When you print from a software application using the Print option, you can select an option to print

multiple pages on a single sheet of paper. For example, you might want to do this if you are printing a

very large document and want to save paper.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for different software programs.

4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on

each sheet.

5. In the Layout Direction area, select the order and placement of the pages on the sheet.

6. From the Borders menu, select the type of border to print around each page on the sheet.

7. Click the Print button.

Select the paper type (macOS)

When you print from a software application using the Print option, you can set the paper type you are

using for your print job. For example, if your default paper type is Letter, but you are using a different

paper type for a print job, select that specific paper type.

1. Click the File menu, and then click the Print option.

2. Select the printer.

Chapter 4 Print

3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality

menu.

NOTE: The name of the item varies for different software programs.

4. Select from the Media & Quality or Paper/Quality options.

NOTE: This list contains the master set of options available. Some options are not available on all

printers.

● Media Type: Select the option for the type of paper for the print job.

● Print Quality or Quality: Select the resolution level for the print job.

● Edge-To-Edge Printing: Select this option to print close to the paper edges.

5. Click the Print button.

Additional print tasks

Locate information on the Web for performing common printing tasks.

Go to www.hp.com/support/lj8601MFP.

Instructions are available for print tasks, such as the following:

● Create and use printing shortcuts or presets

● Select the paper size, or use a custom paper size

● Select the page orientation

● Create a booklet

● Scale a document to fit a specific paper size

● Print the first or last pages of the document on different paper

● Print watermarks on a document

Store print jobs on the printer to print later or print privately

Store print jobs in the printer memory for printing at a later time.

Introduction

The following information provides procedures for creating and printing documents that are stored on

the USB flash drive. These jobs can be printed at a later time or printed privately.

Create a stored job (Windows)

Store jobs on the USB flash drive for private or delayed printing.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then select Printer Properties or Preferences.

NOTE: The name of the button varies for different software programs.

Additional print tasks

For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver

features when More settings is selected.

3. Click the Job Storage tab.

4. Select a Job Storage Mode option:

● Proof and Hold: Print and proof one copy of a job, and then print more copies.

● Personal Job: The job does not print until you request it at the printer control panel. For this

job-storage mode, you can select one of the Make Job Private/Secure options. If you assign a

personal identification number (PIN) to the job, you must provide the required PIN at the control

panel. If you encrypt the job, you must provide the required password at the control panel. The

print job is deleted from memory after it prints and is lost if the printer loses power.

● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the

printer memory so you can print it again later.

● Stored Job: Store a job on the printer and allow other users to print the job at any time. For this

job-storage mode, you can select one of the Make Job Private/Secure options. If you assign a

personal identification number (PIN) to the job, the person who prints the job must provide the

required PIN at the control panel. If you encrypt the job, the person who prints the job must

provide the required password at the control panel.

5. To use a custom user name or job name, click the Custom button, and then enter the user name or

the job name.

Select which option to use if another stored job already has that name:

● Use Job Name + (1-99): Append a unique number to the end of the job name.

● Replace Existing File: Overwrite the existing stored job with the new one.

6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the

Print button to print the job.

Create a stored job (macOS)

Store jobs on the USB flash drive for private or delayed printing.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the printer.

3. Click Show Details or Copies & Pages, and then click the Job Storage menu.

NOTE: If the Job Storage menu is not showing, follow the instructions in the "Disable or enable job

storage feature" section to activate the menu.

4. In the Mode drop-down list, select the type of stored job.

● Proof and Hold: Print and proof one copy of a job, and then print more copies. The first copy

prints immediately. Printing of the subsequent copies must be initiated from the device's front

control panel. For example, if 10 copies are sent, one copy prints immediately, and the other

nine copies will print when the job is retrieved. The job is deleted after all copies are printed.

Chapter 4 Print

● Personal Job: The job does not print until someone requests it at the printer control panel. If

the job has a personal identification number (PIN), provide the required PIN at the control panel.

The print job is deleted from memory after it prints.

● Quick Copy: Print the requested number of copies of a job and store a copy of the job in

the printer memory to print it again later. The job is deleted manually or by the job retention

schedule.

● Stored Job: Store a job on the printer and allow other users to print the job at any time. If the

job has a personal identification number (PIN), the person who prints the job must provide the

required PIN at the control panel. The job is deleted manually or by the job retention schedule.

5. To use a custom user name or job name, click the Custom button, and then enter the user name or

the job name.

NOTE: macOS 12.0 Monterey and above: The print driver no longer includes the Custom button.

Use the options below the Mode drop-down list to set up the saved job.

Select which option to use if another stored job already has that name.

● Use Job Name + (1-99): Append a unique number to the end of the job name.

● Replace Existing File: Overwrite the existing stored job with the new one.

6. If you selected the Stored Job or Personal Job option in the Mode drop-down list, you can protect

the job with a PIN. Type a 4-digit number in the Use PIN to Print field. When other people attempt to

print this job, the printer prompts them to enter this PIN.

7. Click the Print button to process the job.

Print a stored job

Use the following procedure to print a job that is stored in the printer memory.

1. From the Home screen on the printer control panel, navigate to the Print application, and then

select the Print icon.

2. Select Print from Job Storage.

3. Select the name of the folder where the job is stored, or select Choose to see the folder list.

4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.

5. To adjust the number of copies, select the number of copies field. Use the keypad to enter the

number of copies to print.

6. Select Start or Print to print the job.

Delete a stored job

You can delete documents that have been saved to the printer when they are no longer needed. You can

also adjust the maximum number of jobs for the printer to store.

Delete a job that is stored on the printer

Use the control panel to delete a job that is stored in the printer memory.

1. From the Home screen on the printer control panel, navigate to the Print application, and then

select the Print icon.

Print a stored job

2. Select Print from Job Storage.

3. Select the name of the folder where the job is stored or select Choose to see the folder list.

4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.

5. Select the Trash button to delete the job.

Change the job storage limit

When a new job is stored in the printer memory, the printer overwrites any previous jobs with the same

user and job name. If a job is not already stored under the same user and job name, and the printer

needs additional space, the printer might delete other stored jobs starting with the oldest.

To change the number of jobs that the printer can store, complete the following procedure:

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. Copy/Print or Print

b. Manage Stored Jobs

c. Temporary Job Storage Limit

3. Use the keypad to enter the number of jobs that the printer stores.

4. Select OK or Done to save the setting.

Information sent to printer for Job Accounting purposes

Printing jobs sent from drivers on the client (e.g., PC) may send personally identifiable information to HP’s

Printing and Imaging devices. This information may include, but is not limited to, user name and client

name from which the job originated that may be used for job accounting purposes, as determined by the

Administrator of the printing device. This same information may also be stored with the job on the mass

storage device (e.g., disk drive) of the printing device when using the job storage feature.

Mobile printing

Mobile printing solutions enable easy printing to an HP printer from a laptop, tablet, smartphone, or other

mobile device.

Mobile printing solutions

Learn what HP offers for mobile printing solutions.

HP offers multiple mobile printing solutions to enable easy printing to an HP printer from a laptop, tablet,

smartphone, or other mobile device. To see the full list and to determine the best choice, go to Wireless

printing from a laptop, phone, or tablet.

● Wi-Fi Direct

● HP All-in-One Remote app for iOS and Android devices

● AirPrint

Chapter 4 Print

● Android Printing

Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing

HP provides Wi-Fi Direct Print, Near Field Communication (NFC), and Bluetooth Low Energy (BLE) printing

for printers with a supported HP Jetdirect 3100w BLE/NFC/Wireless Accessory. This is an optional

accessory.

These features enable Wi-Fi capable (mobile) devices to make a wireless network connection directly to

the printer without using a wireless router.

The printer does not need to be connected to the network for this mobile walk-up printing to work.

Use Wi-Fi Direct Print to print wirelessly from the following devices:

● iPhone, iPad, or iPod touch using Apple AirPrint

● Android mobile devices using the Android embedded print solution

For more information on wireless printing, go to www.hp.com/go/LaserJetMobilePrinting.

NFC, BLE, and Wi-Fi Direct Print capabilities can be enabled or disabled from the printer control panel.

Enable wireless printing

To print wirelessly from mobile devices, Wi-Fi Direct must be turned on.

1. From the Home screen on the printer control panel, select the Settings menu.

2. Select the following menus:

a. Networking

b. Wi-Fi Direct

c. Status

3. Select On, and then select OK to enable wireless printing.

Change the Wi-Fi Direct name

Change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS).

NOTE: In environments where more than one model of the same printer is installed, it might be helpful

to provide each printer a unique Wi-Fi Direct Name for easier printer identification for HP Wi-Fi Direct

printing. The Wireless network names, e.g., Wireless, Wi-Fi Direct, etc. are available on the Information

screen by selecting the Information icon

, and then selecting the Wi-Fi Direct icon .

Complete the following procedure to change the printer Wi-Fi Direct name:

1. From the Home screen on the printer control panel, select the Settings icon.

2. Open the following menus:

a. Networking

b. Wi-Fi Direct

c. Wi-Fi Direct Name

Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing

3. Use the keypad to change the name in the Wi-Fi Direct Name text field, and then select OK.

HP ePrint via email

Use HP ePrint via email to print documents by sending them as an email attachment to the printer's

email address from any email enabled device.

To use HP ePrint via email, the printer must meet these requirements:

● The printer must be connected to a wired or wireless network and have Internet access.

● HP Web Services must be enabled on the printer, and the printer must be registered with HP Smart.

Follow this procedure to enable HP Web Services and register with HP Smart:

1. Open the HP Embedded Web Server (EWS):

a. From the Home screen on the printer control panel, touch the Information icon , and then

touch the Ethernet icon to display the IP address or host name.

b. From a computer on the same network as the printer, open a web browser. In the address line,

type the IP address or host name exactly as it displays on the printer control panel. Press the

Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might

not be safe, select the option to continue to the website. Accessing this website will not harm

the computer.

2. Click the HP Web Services tab.

3. Select the option to enable Web Services.

NOTE: Enabling Web Services might take several minutes.

4. Go to www.hpconnected.com to create an account and complete the setup process.

AirPrint

Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running macOS 10.7

Lion and newer.

Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third

generation or later) in the following mobile applications:

● Mail

● Photos

● Safari

● iBooks

● Select third-party applications

Chapter 4 Print

To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For

more information about using AirPrint and about which HP printers are compatible with AirPrint, go to

http://www.hp.com/go/LaserJetMobilePrinting.

NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3

and earlier do not support USB connections.

Android embedded printing

HP's built-in print solution for Android and Kindle enables mobile devices to automatically find and print

to HP printers that are either on a network or within wireless range for Wi-Fi Direct printing.

The print solution is built into many versions of the operating system.

NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the

HP Print Service Plugin.

For more information on how to use Android embedded printing and which Android devices are

supported, go to http://www.hp.com/go/LaserJetMobilePrinting.

Print from a USB flash drive

This printer features easy-access USB printing to print files without a computer.

The printer accepts standard USB flash drives in the USB port near the control panel. It supports the

following types of files:

● .pdf

● .prn

● .pcl

● .ps

● .cht

● .jpg

● .png

Enable the USB port for printing

The USB port is disabled by default. Before using this feature, enable the USB port.

Use one of the following methods to enable the port:

Method one: Enable the USB port from the printer control panel

Use the printer control panel to enable the USB port for printing.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. Copy/Print or Print

Android embedded printing

b. Enable Device USB

3. Select Enable Print from USB Drive.

Method two: Enable the USB port from the HP Embedded Web Server (network-connected

printers only)

Use the HP Embedded Web Server to enable the USB port for printing.

1. From the Home screen on the printer control panel, touch the Information icon , and then touch

the Ethernet icon to display the IP address or host name.

2. Open a web browser, and in the address line, type the IP address exactly as it displays on the printer

control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the

computer.

3. Select the Copy/Print tab for MFP models or the Print tab for SFP models.

4. In the left menu, select Print from USB Drive Settings.

5. Select Enable Print from USB Drive.

6. Click Apply.

Print USB documents

Print documents from a USB flash drive.

1. Insert the USB flash drive into the easy-access USB port.

NOTE: The port might be covered. For some printers, the cover flips open. For other printers, pull

the cover straight out to remove it.

2. From the Home screen on the printer control panel, navigate to the Print application, and then

select the Print icon.

3. Select Print from USB Drive.

4. Select Choose, select the name of the document to print, and then select Select.

NOTE: The document might be in a folder. Open folders as necessary.

5. To adjust the number of copies, touch the box to the left of the Print button, and then select the

number of copies from the keypad that opens. To close the keypad, select the Close button.

6. Select Print to print the document.

Print using the SuperSpeed USB 3.0 port (wired)

Enable the SuperSpeed USB 3.0 port for wired USB printing. The port is located in the interface ports

area and is disabled by default.

Chapter 4 Print

Use one of the following methods to enable the SuperSpeed USB 3.0 port. Once the port is enabled,

install the product software in order to print using this port.

Method one: Enable the SuperSpeed USB 3.0 port from the printer control panel

menus

Use the control panel to enable the port.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. General

b. Enable Device USB

3. Select the Enabled option.

Method two: Enable the SuperSpeed USB 3.0 port from the HP Embedded Web

Server (network-connected printers only)

Use the HP EWS to enable the port.

1. Find the printer IP address. On the printer control panel, select the Information button , and then

select the Network icon to display the IP address or host name.

2. Open a web browser, and in the address line, type the IP address exactly as it displays on the printer

control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the

computer.

3. Select the Security tab.

4. On the left side of the screen, select General Security.

5. Scroll down to the Hardware Ports and select the following check boxes:

a. Enable Device USB

b. Enable Host USB plug and play

6. Click Apply.

Method one: Enable the SuperSpeed USB 3.0 port from the printer control panel menus

Copy5

Make copies with the printer, learn how to copy a two-sided document, and locate additional copy tasks

on the web.

The following information is correct at the time of publication. For current information, see www.hp.com/

support/lj8601MFP.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and configure

● Learn and use

● Solve problems

● Download software and firmware updates

● Join support forums

● Find warranty and regulatory information

Make a copy

Copy a document or picture from the scanner glass or automatic document feeder.

1. Place the document face-down on the scanner glass, or place it face-up in the document feeder

and adjust the paper guides to fit the size of the document.

2. From the Home screen on the printer control panel, navigate to the Copy application, and then

select the Copy icon.

3. To select the number of copies, touch the box next to Copy, use the keypad to enter the number of

copies, and then touch the close keypad button .

4. Touch Options, and then select your preferred copy settings.

5. Select Optimize Text/Picture to optimize for the type of image being copied: text, graphics, or

photos. Select one of the predefined options.

6. Set options marked with a yellow triangle before using the preview feature.

NOTE: After the preview scan, these options are removed from the main Options list and are

summarized in the Pre-scan Options list. To change any of these options, discard the preview and

start over.

Using the preview feature is optional.

Chapter 5 Copy

7. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons

on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove

pages.

Table 5-1 Buttons on the left side of the preview pane

Button Description

Expand the preview screen.

Collapse the preview screen.

Table 5-2 Buttons on the right side of the preview pane

Button Description

Use these buttons to toggle between single-page view and thumbnail view. More options are

available in thumbnail view than in single-page view.

Use these buttons to zoom in or out on the selected page.

NOTE: Select only one page at a time to use these buttons.

Use this button to rotate the page 180 degrees.

NOTE: This button is available only in the thumbnail view.

Use this button to delete the selected pages.

NOTE: This button is available only in the thumbnail view.

Use these buttons to rearrange the pages within the document. Select one or more pages and

move them to the left or right.

NOTE: These buttons are available only in the thumbnail view.

Make a copy 75

Table 5-2 Buttons on the right side of the preview pane (continued)

Button Description

Use this button to add a page to the document. The printer prompts to scan additional pages.

Use this button to clear the changes made in the preview and start over.

Touch this button to collapse the preview screen and return to the Copy screen.

Touch this button to write, highlight, blackout, or erase in the preview and print out the changes.

8. When the document is ready, touch Copy to begin copying.

Copy on both sides (duplex)

Copy or print on both sides of the paper.

1. Place the document face up in the document feeder and adjust the paper guides to fit the size of

the document.

2. From the Home screen on the printer control panel, touch the Copy icon.

3. In the Copy pane, touch Sides, and then select the option that describes the original document:

● Use 1-sided for originals that are printed on one side of the page.

● Use 2-sided (book-style) for originals that flip on the right/left edge of the page, like books. If the

image is portrait, the output flips on the long edge of the page. If the image is landscape, the

output flips on the short edge of the page.

● Use 2-sided (flip-style) for originals that flip on the top/bottom edge of the page, like calendars.

If the image is portrait, the output flips on the short edge of the page. If the image is landscape,

the output flips on the long edge of the page.

4. Select Output Sides, and then select one of these options:

● 1-sided: The output will be 1-sided. However, if the administrator has restricted 1-sided printing,

the output will be 2-sided book-style.

● 2-sided (book-style): The output will flip on the right/left edge of the page, like a book. If the

image is portrait, the output flips on the long edge of the page. If the image is landscape, the

output flips on the short edge of the page.

● 2-sided (flip-style): The output will flip on the top/bottom edge of the page, like a calendar. If the

image is portrait, the output flips on the short edge of the page. If the image is landscape, the

output flips on the long edge of the page.

Chapter 5 Copy

5. To set any other options required, touch Options to make changes before using the preview feature.

NOTE: After the preview scan, these options are removed from the main Options list and are

summarized in the Pre-scan Options list. To change any of these options, discard the preview and

start over.

Using the preview feature is optional.

6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons

on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove

pages.

Table 5-3 Buttons on the right side of the preview pane

Button Description

Use these buttons to toggle between single-page view and thumbnail view. More options are

available in thumbnail view than in single-page view.

Use these buttons to zoom in or out on the selected page.

NOTE: Select only one page at a time to use these buttons.

Use this button to rotate the page 180 degrees.

NOTE: This button is available only in the thumbnail view.

Use this button to delete the selected pages.

NOTE: This button is available only in the thumbnail view.

Use these buttons to rearrange the pages within the document. Select one or more pages and

move them to the left or right.

NOTE: These buttons are available only in the thumbnail view.

Use this button to add a page to the document. The printer prompts to scan additional pages.

Use this button to clear the changes made in the preview and start over.

Copy on both sides (duplex) 77

Table 5-3 Buttons on the right side of the preview pane (continued)

Button Description

Touch this button to collapse the preview screen and return to the Copy screen.

Touch this button to write, highlight, blackout, or erase in the preview and print out the changes.

7. When the document is ready, touch Copy to begin copying.

Additional copy tasks

Locate information on the Web for performing common copy tasks.

Go to www.hp.com/support/lj8601MFP.

Instructions are available for copy tasks, such as the following:

● Copy or scan pages from books or other bound documents

● Copy mixed-size documents

● Copy or scan both sides of an identification card

● Copy or scan a document into a booklet format

Chapter 5 Copy

Scan6

Scan using the software, or scan directly to email, a USB flash drive, a network folder, or another

destination.

The following information is correct at the time of publication. For current information, see www.hp.com/

support/lj8601MFP.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and configure

● Learn and use

● Solve problems

● Download software and firmware updates

● Join support forums

● Find warranty and regulatory information

Set up Scan to Email

The printer has a feature that enables it to scan a document and send it to one or more email addresses.

Introduction

To use this scan feature, the printer must be connected to a network; however, the feature is not

available until it has been configured. There are two methods for configuring Scan to Email, the Scan to

Email Setup Wizard for basic and Email Setup for advanced.

Use the following information to set up the Scan to Email feature.

Before you begin

To set up the Scan to Email feature, the printer must have an active network connection.

Administrators need the following information before beginning the configuration process.

● Administrative access to the printer

● DNS suffix (e.g., companyname.com)

Scan

● SMTP server (e.g., smtp.mycompany.com)

NOTE: If you do not know the SMTP server name, SMTP port number, or authentication

information, contact the email/Internet service provider or system administrator for the

information. SMTP server names and port names are typically found by doing an Internet search.

For example, use terms like "Gmail smtp server name" or "Yahoo smtp server name" to search.

● SMTP server authentication requirements for outgoing email messages, including the user name

and password used for authentication, if applicable.

NOTE: Consult your email service provider's documentation for information on digital sending limits

for your email account. Some providers may temporarily lock your account if you exceed your sending

limit.

Step one: Access the HP Embedded Web Server (EWS)

Open the EWS to start the setup process.

NOTE: The figure in this topic shows an EWS screen for a color printer. However, the procedure below

is valid for both color and mono printers.

1. From the Home screen on the printer control panel, touch the Information icon , and then touch

the Ethernet icon to display the IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the

computer.

Step two: Configure the Network Identification settings

Configure advanced setting for network identification.

NOTE: Configuring email setup on the Networking tab is an advanced process and might require the

assistance of a system administrator.

Chapter 6 Scan

1. Using the EWS top navigation tabs, click Networking.

NOTE: For configuring the network settings for use with Office 365, Step five: Set up Send to

Email to use Office 365 Outlook (optional)

2. In the left navigation pane, click TCP/IP Settings. A username/password might be required to

access the Network Identification tab of the EWS.

3. On the TCP/IP Settings dialog, click the Network Identification tab.

4. If DNS is required on the network, in the TCP/IP Domain Suffix area, verify that the DNS suffix for the

email client being used is listed. DNS suffixes have this format:

companyname.com

gmail.com

, etc.

NOTE: If the Domain Name suffix is not set up, use the IP address.

5. Click Apply.

6. Click OK.

Step three: Configure the Send to Email feature

The two options for configuring Send to Email are the Email Setup Wizard for basic configuration

and Email Setup for advanced configuration. Use the following options to configure the Send to Email

feature:

Method one: Basic configuration using the Email Setup Wizard

Perform basic configuration using the Email Setup Wizard.

This option opens the Email Setup Wizard in the HP Embedded Web Server (EWS) for basic

configuration.

1. Using the EWS top navigation tabs, click Scan/Digital Send.

Step three: Configure the Send to Email feature

2. In the left navigation pane, click Email and Scan to Network Folder Quick Setup Wizards.

3. In the Email and Scan to Network Folder Quick Setup Wizards dialog, click the Email Setup link.

NOTE: If a message displays indicating that the Scan to Email feature is disabled, click Continue

to proceed with the configuration and enable the Scan to Email feature upon completion.

4. On the Configure Email Servers (SMTP) dialog, select one of the following options and complete the

steps:

● Option one: Use a server already in use by Email.

Select Use a server already in use by Email, and then click Next.

● Option two: Search the network for the outgoing email server.

This option finds outgoing SMTP servers inside your firewall only.

a. Select Search network for outgoing email server, and then click Next.

b. Select the appropriate server from the Configure Email Server (SMTP) list, and then click

Next.

c. Select the option that describes the server’s authentication requirements:

– Server does not require authentication: Select Server does not require

authentication, and then click Next.

-OR-

– Server requires authentication: From the drop-down list, select an authentication

option:

○ Select Use credentials of user to connect after Sign In at the control panel, and

then click Next.

Chapter 6 Scan

-OR-

○ Select Always use these credentials, enter the User name and Password, and

then click Next.

● Option three: Add the SMTP server.

a. Select Add SMTP server.

b. Enter the Server Name and Port Number, and then click Next.

NOTE: In most cases, the default port number does not need to be changed.

NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address,

port number, and SSL settings from the service provider’s website or other sources.

Typically, for Gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL

should be enabled.

Please refer to online sources to confirm these server settings are current and valid at

the time of configuration.

c. Select the appropriate server authentication option:

– Server does not require authentication: Select Server does not require

authentication, and then click Next.

-OR-

– Server requires authentication: Select an option from the Server requires

authentication drop-down list:

○ Select Use credentials of user to connect after Sign In at the control panel, and

then click Next.

-OR-

○ Select Always use these credentials, enter the User name and Password, and

then click Next.

5. On the Configure Email Settings dialog, enter the following information about the sender’s email

address, and then click Next.

NOTE: When setting up the From, Subject, and Message fields, if the User editable check box is

unchecked, users will not be able to edit those fields at the printer control panel when sending an

email.

Method one: Basic configuration using the Email Setup Wizard

Table 6-1 Send email settings

Option Description

From

(Required)

Select one of the following options from the From drop-down list:

● User’s address (sign-in required)

● Default From: Enter a default email address and display name in the Default From

Email Address and Default Display Name fields

NOTE: Create an email account for the printer, and use this address for the

default email address.

NOTE: Configure the email feature so that users must sign in before using it.

This prevents users from sending an email from an address that is not their own.

Subject

(Optional)

Provide a default subject line for the email messages.

Message

(Optional)

Create a custom message.

To use this message for all emails sent from the printer, clear the User editable check

box for Message.

6. In the Configure File Scan Settings area, set the default scanning preferences, and then click Next.

Table 6-2

Scan settings

Option Description

File Type Select the default file type for the scanned document:

● PDF

● JPEG

● TIFF

● MTIFF

● XPS

● PDF/A

HP LaserJet Enterprise Flow MFP printers or MFP printers that are connected to a

digital send software (DSS) server also support the following OCR file types:

● Text (OCR)

● Unicode Text (OCR)

● RTF (OCR)

● Searchable PDF (OCR)

● Searchable PDF/A (OCR)

● HTML (OCR)

● CSV (OCR)

Chapter 6 Scan

Table 6-2 Scan settings (continued)

Option Description

Color/Black Select the default color setting for the scanned document:

● Color

● Black

● Black/Gray

● Automatically detect

Quality and File Size Select the default output quality for the scanned document:

● Low (small file)

● Medium

● High (large file)

Resolution Select the default scan resolution for the scanned document:

● 75 dpi

● 150 dpi

● 200 dpi

● 300 dpi

● 400 dpi

● 600 dpi

7. Review the Summary area, and then click Finish to complete the setup.

Method two: Advanced configuration using the Email Setup

Use the following steps for advanced configuration using the E-mail Setup dialog in the EWS.

1. Using the EWS top navigation tabs, click Scan/Digital Send, expand the Email Setup menu in the left

navigation pane, and then click Default Job Options.

The Default Job Options page displays the Basic Settings for Scan to Email setup. To access

additional settings, click the Advanced Settings button at the bottom of the page. To switch back to

basic settings, click the Basic Settings button.

NOTE: This procedure covers the steps for Basic Settings first and then the steps for Advanced

Settings.

Method two: Advanced configuration using the Email Setup

Figure 6-1 Location of Advanced Settings button

2. On the Default Job Options page, select the Enable Scan to Email check box. If this check box is not

selected, the feature is unavailable at the printer control panel.

3. In the Outgoing Email Servers (SMTP) area, complete the steps for one of the following options:

● Select one of the displayed servers.

● Click Add to start the SMTP wizard.

a. In the SMTP wizard, select one of the following options:

– Option one: I know my SMTP server address or host name: Enter the address of an

SMTP server, and then click Next

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– Option two: If you do not know the address of the SMTP server, select Search network

for outgoing email server, and then click Next. Select the server, and then click Next.

NOTE: If an SMTP server was already created for another printer function, the Use a

server already in use by another function option displays. Select this option, and then

configure it to be used for the email function.

b. On the Set the basic information necessary to connect to the server dialog, set the

options to use, and then click Next.

– Some servers have problems sending or receiving emails that are larger than 5

megabytes (MB). These problems can be prevented by entering a number in Split

emails if larger than (MB).

– In most cases, the default port number does not need to be changed. However, when

using the Enable SMTP SSL Protocol option, port 587 must be used.

– If you are using Google™ Gmail for email service, select the Enable SMTP SSL Protocol

check box. Typically, for gmail, the SMTP address is smtp.gmail.com, port number

465, and the SSL should be enabled. Refer to online sources to confirm these server

settings are current and valid at the time of configuration.

c. On the Server Authentication Requirements dialog, select the option that describes the

server’s authentication requirements:

– Server does not require authentication, and then click Next.

– Server requires authentication

○ From the drop-down box, select Use credentials of user to connect after Sign In at

the control panel, and then click Next.

○ From the drop-down box, select Always use these credentials, enter the

Username and Password, and then click Next.

NOTE: If using a signed-in user's credentials, set email to require sign in by the user on

the printer control panel. Deny device guest access to email by clearing the check box for

email in the Device Guest column in the Sign in and Permission Policies area on the

Access Control dialog of the Security tab. The icon in the check box changes from a check

mark to a lock.

d. On the Server Usage dialog, choose the printer functions that will send email through this

SMTP server, and then click the Next button.

If the server requires authentication, a user name and password for sending automatic

alerts and reports from the printer will be required.

e. On the Summary and Test dialog, enter a valid email address in the Send test email to:

field, and then click Test.

f. Verify that all of the settings are correct, and then click Finish to complete the outgoing

email server set up.

Method two: Advanced configuration using the Email Setup

4. In the Address and Message Field Control area, enter a From: setting and any of the other optional

settings.

Table 6-3 Address and Message Field Control (Basic Settings)

Feature Description

User editable To use the Default From address and Default Display Name for all emails sent from this

printer (unless a user is signed in), clear the User editable check box.

When setting up the address fields, if the User editable check box is cleared, users will

not be able to edit those fields at the printer control panel when sending an email. For

send-to-me functionality, clear the User editable check boxes for all of the address fields,

including the From:, To:, CC:, and BCC: fields, and then set that user's send email From: their

own email address and To: their own email address.

Default From: and Default

Display Name:

Provide an email address and name to use for the From: address for the email message.

NOTE: Create an email account for the printer, and use this address for the default email

address.

NOTE: Configure the email feature so that users must sign in before using it. This

prevents users from sending an email from an address that is not their own.

Subject: Provide a default subject line for the email messages.

Message: Create a custom message. To use this message for all emails sent from the printer, clear

or do not select the User editable check box for Message:.

Table 6-4 Address and Message Field Control (Advanced Settings - optional)

Feature Description

Address Field Restrictions Specify whether users must select an email address from an address book or whether

users are allowed to enter in an email address manually.

CAUTION: If Users must select from address book is selected, and any of the address

fields are also set as User editable, changes to those editable fields also change the

corresponding values in the address book.

To prevent users from changing contacts in the Address Book at the printer control

panel, go to the Access Control page on the Security tab, and deny Device Guest access

to address book modifications.

Allow invalid email address

formats

Select to allow an invalid email address format.

To: Provide a To (recipient) email address for emails.

CC: Provide a CC email address for emails.

BCC: Provide a BCC email address for emails.

5. In the File Settings area, set the default file settings preferences.

Table 6-5

File Settings (Basic Settings)

Feature Description

File Name Default file name for the file to be saved.

Select the User editable check box to make this setting editable at the printer control

panel.

88 Chapter 6 Scan

Table 6-5 File Settings (Basic Settings) (continued)

Feature Description

File Type Select the file format for the saved file.

Select the User editable check box to make this setting editable at the printer control

panel.

Resolution Set the resolution for the file. Higher resolution images have more dots per inch (dpi), so

they show more detail. Lower resolution images have fewer dots per inch and show less

detail, but the file size is smaller.

Quality and File Size Select the quality for the file. Higher-quality images require a larger file size than lower-

quality images, and they take more time to send.

Color/Black Specify whether copies are to be printed in color, black and gray, or black only (color

printers only).

Table 6-6 File settings (Advanced Settings - optional)

Feature Description

File Name Prefix Set the default file name prefix used for files saved to a network folder.

File Name Suffix Set the default file name suffix used for files saved to a network folder.

Duplicate filename suffix default [filename]_YYYYMMDDT

File Name Preview Enter a file name, and then click the Update Preview button.

File Numbering Format Select a file name format for when the job is divided into multiple files.

Add numbering when job

has just one file (ex. _1–1)

Select this setting to add numbering to a file name when the job is only one file instead of

multiple files.

High Compression (smaller

file)

Select this setting to compress the scanned file, which reduces the file size. However,

the scanning process for a High compression file might take longer than for a Normal

compression file.

PDF encryption If the file type is PDF, then this option encrypts the output PDF file. A password must be

specified as part of the encryption. The same password must be used to open the file. The

user will be prompted to enter a password prior to scanning their job if one has not been

set prior to pressing start.

Suppress blank pages If the Suppress blank pages option is enabled, blank pages will be ignored.

Create Multiple Files Select this setting to scan pages into separate files based on a predetermined maximum

number of pages per file.

Blank page separator: Available for Flow printers only. Scan jobs can be separated by a

white page, red/pink page, green page, blue page, yellow page, or any color page.

Barcode separator: Available for Flow printers only. Scan jobs can be separated by a

barcode page.

6. Click the Advanced Settings button to display the following settings:

● Signing and Encryption

● Notification (job notification)

● Scan Settings

Method two: Advanced configuration using the Email Setup

7. In the Signing and Encryption area, set the signing and encryption preferences.

Table 6-7 Signing and Encryption settings

Feature Description

Signing Select whether to sign the email with a security certificate.

Select the User editable check box to make this setting editable at the printer control

panel.

Hashing Algorithm Select the algorithm to use for signing the certificate.

Encryption Select whether to encrypt the email.

Select the User editable check box to make this setting editable at the printer control

panel.

Encryption Algorithm Select the algorithm to use for encrypting the email.

Attribute for Recipient

Public Key

Enter which attribute to use to retrieve the recipient’s public key certificate from LDAP.

Use the recipient public

key certificate to verify the

recipient

Select this setting to use the recipient’s public key certificate to verify the recipient.

8. In the Notification area, select when users will receive notifications about sent emails. The default

setting is using the signed in user's email address. If the recipient email address is blank, no

notification is sent.

9. In the Scan Settings area, set the default scanning preferences.

Table 6-8

Scan Settings

Feature Description

Original Size Select the page size of the original document.

Original Sides Select whether the original document is single-sided or double-sided.

Content Orientation Select the way the content of the original document is placed on the page: Portrait or

Landscape.

Auto orientation: Available for Flow printers only. The printer automatically adjusts the

Portrait and Landscape settings to the most appropriate for the scanned document.

Image Adjustment Use these settings to correct for any defects in the original.

Auto Paper Color Removal: Available for Flow printers only. Select to automatically adjust

the color balance and lightness correction of the scanned image.

Automatic Tone: Available for Flow printers only. Select to automatically set the Darkness,

Contrast, and Background Cleanup settings to the most appropriate for the scanned

document.

Sharpness: Select a value to adjust the sharpness of the file.

Darkness: Select a value to adjust the darkness of the file.

Contrast: Select a value to adjust the contrast of the file.

Background Cleanup: Select a value to remove faint images from the background or to

remove a light background color.

Chapter 6 Scan

Table 6-8 Scan Settings (continued)

Feature Description

Optimize Text/Picture Select to optimize the output of a particular type of content.

Automatically detect: Available for Flow printers only. The printer automatically adjusts

the Text, Mixed, Printed picture, and Photograph settings to the most appropriate for the

scanned document.

Image Preview Select whether to require or make optional a displayed preview of the job or to disable a

preview.

Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.

Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or

millimeters, for the front side and back side of a job.

Automatically Straighten Available for Flow printers only. Select this setting to automatically straighten skewed

pages during scanning.

Multi-feed Detection Available for Flow printers only. Select this setting to automatically detect multiple pages

being fed at one time. Scanning will stop if multiple pages are detected. If the Automatically

retry option is selected, the printer will attempt to re-feed the pages two times.

Watermark Available for Flow printers only. Select this option to add a preset watermark to a scanned

document.

Stamps Available for Flow printers only. Select this option to add customized stamps on a scanned

document.

10. Review the selected options to verify that they are accurate, and then click Apply to complete the

setup.

Step four: Configure the Quick Sets (optional)

Quick Sets are optional short-cut jobs that can be accessed on the main Home screen or within the

Quick Sets application at the printer. Use the following procedure to configure the Quick Sets.

1. In the Email Setup area of the left navigation pane, click Quick Sets.

2. Select one of the following options:

● Select an existing Quick Set under Quick Sets Application in the table.

-OR-

● Click Add to start the Quick Set Wizard.

3. If you selected Add, the Quick Sets Setup page opens. Complete the following information:

● Quick Set Name: Enter a title for the new Quick Set.

● Quick Set Description: Enter a description of the Quick Set.

● Quick Set Start Option: To set how the Quick Set starts, click either Enter application, then user

presses Start or Start instantly when selected from the Home Screen.

4. Define the following settings for the Quick Set: Address and Message Field Control, Signing and

Encryption, Notification, Scan Settings, File Settings.

5. Click Finish to save the Quick Set.

Step four: Configure the Quick Sets (optional)

Step five: Set up Send to Email to use Office 365 Outlook (optional)

Enable the printer to send an email with an Office 365 Outlook account from the control panel.

Introduction

Microsoft Office 365 Outlook is a cloud-based email system provided by Microsoft which uses

Microsoft's Simple Mail Transfer Protocol (SMTP) server to send or receive emails. Complete the

following to enable the printer to send an email with an Office 365 Outlook account from the control

panel.

NOTE: You must have an email address account with Office 365 Outlook to configure the settings in

the EWS.

Configure the outgoing email server (SMTP) to send an email from an Office 365 Outlook

account

Configure the outgoing email server using the following procedure.

1. Using the EWS top navigation tabs, click Networking.

2. In the left navigation pane, click TCP/IP Settings.

3. In the TCP/IP Settings area, click the Network Identification tab.

4. If DNS is required on the network, in the TCP/IP Domain Suffix area, verify that the DNS suffix for the

email client being used is listed. DNS suffixes have this format:

companyname.com

Gmail.com

, etc.

NOTE: If the Domain Name suffix is not set up, use the IP address.

5. Click Apply.

6. Click the Scan/Digital Send tab.

Chapter 6 Scan

7. On the left navigation pane, click Email Setup.

8. On the Email Setup page, select the Enable Scan to Email check box. If this check box is not

available, the feature is unavailable at the printer control panel.

9. In the Outgoing Email Servers (SMTP) area, click Add to start the SMTP wizard.

10. In the I know my SMTP server address or host name field, type smtp.onoffice.com, and then

click Next.

11. On the Set the basic information necessary to connect to the server dialog, in the Port Number

field, type 587.

NOTE: Some servers have problems sending or receiving emails that are larger than 5

megabytes (MB). These problems can be prevented by entering a number in Split emails if larger

than (MB).

12. Select the Enable SMTP SSL Protocol check box, and then click Next.

13. On the Server Authentication Requirements dialog, complete the following information:

a. Select Server requires authentication.

b. From the drop-down list, select Always use these credentials.

c. In the Username field, type the Office 365 Outlook email address.

d. In the Password field, type the Office 365 Outlook account password, and then click Next.

14. On the Server Usage dialog, choose the printer functions that will send email through this SMTP

server, and then click the Next button.

15. On the Summary and Test dialog, enter a valid email address in the Send a test email to: field, and

then click Test.

Configure the outgoing email server (SMTP) to send an email from an Office 365 Outlook account

16. Verify that all of the settings are correct, and then click Finish to complete the outgoing email

server setup.

For more information, go to Microsoft's Support page.

Set up Scan to Network Folder

Set up the Scan to Folder feature to scan documents directly to network folder.

Introduction

This section explains how to enable and configure the Scan to Network Folder function. The printer

has a feature that enables it to scan a document and save it to a network folder. To use this scan

feature, the printer must be connected to a network; however, the feature is not available until it has

been configured. There are two methods for configuring Scan to Network Folder, the Save to Network

Folder Setup Wizard for basic setup and Save to Network Folder Setup for advanced setup.

Before you begin

Have the following items available before you set up the Scan to Network feature.

NOTE: To set up the Scan to Network Folder feature, the printer must have an active network

connection.

Administrators need the following items before beginning the configuration process.

● Administrative access to the printer.

● The fully-qualified domain name (FQDN) (e.g., \\servername.us.companyname.net\scans) of the

destination folder OR the IP address of the server (e.g., \\16.88.20.20\scans).

NOTE: The use of the term "server" in this context refers to the computer where the shared folder

resides.

Step one: Access the HP Embedded Web Server (EWS)

Open the EWS to start the setup process.

NOTE: The figure in this topic shows an EWS screen for a color printer. However, the procedure below

is valid for both color and mono printers.

1. From the Home screen on the printer control panel, touch the Information icon , and then touch

the Ethernet icon to display the IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the

computer.

Chapter 6 Scan

Step two: Set up Scan to Network Folder

Set up Scan to Network Folder using one of the following methods.

Method one: Use the Scan to Network Folder Wizard

Use this option for basic configuration of the Save to Network Folder feature using the Scan to Network

Folder wizard.

NOTE: Before you begin: To display the printer's IP address or host name, touch the Information

icon , and then touch the Network icon on the printer's control panel. Enter the IP address into a

Web browser to open the EWS.

1. Using the EWS top navigation tabs, click Scan/Digital Send tab. The Email and Scan to Network

Folder Quick Setup Wizards dialog opens.

2. In the left navigation pane, click Email and Scan to Network Folder Quick Setup Wizards.

3. Click the Save to Network Folder Quick Set Wizard link.

4. On the Add or Remove a Save to Network Folder Quick Set dialog, click Add.

NOTE: Quick Sets are shortcut jobs that can be accessed on the printer Home screen or within

the Quick Sets application.

NOTE: The Save to Network Folder feature can be minimally configured without creating a quick

set. However, without the Quick Set, users must enter the destination folder information at the

control panel for each scan job. A quick set is required to include Save to Network Folder metadata.

5. On the Add Folder Quick Set dialog, complete the following information:

a. In the Quick Set Title field, type a title.

NOTE: Name the Quick Set something that users can understand quickly (e.g., "Scan and

save to a folder").

b. In the Quick Set Description field, type a description explaining what the Quick Set will save.

c. Click Next.

6. On the Configure Destination Folder dialog, complete the following information:

Step two: Set up Scan to Network Folder

a. In the UNC Folder Path field, type a folder path where the scan will go.

The folder path can either be the fully-qualified domain name (FQDN) or the IP address of the

server. Be sure that the folder path (e.g., \scans) follows the FQDN or IP address.

FQDN example: \\servername.us.companyname.net\scans

IP address example: \\16.88.20.20\scans

NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address

via DHCP, the IP address can change. However, the connection with an IP address might be

faster because the printer does not need to use DNS to find the destination server.

b. From the Authentication Settings drop-down, select one of the following options:

● Use credentials of user to connect after Sign In at the control panel

● Always use these credentials

NOTE: If Always use these credentials is selected, a user name and password must be

entered in the corresponding fields, and the printer’s access to the folder must be verified

by clicking Verify Access.

c. In the Windows Domain field, type the Windows domain.

TIP: To find the Windows domain in Windows 7, click Start, click Control Panel, click System.

To find the Windows domain in Windows 8, click Search, enter System in the search box, and

then click System.

The domain is listed under Computer name, domain, and workgroup settings.

d. Click Next.

7. On the Configure File Scan Settings dialog, set the default scanning preferences for the Quick Set,

and then click Next.

8. Review the Summary dialog, and then click Finish.

Method two: Use Scan to Network Folder Setup

This option enables advanced configuration of the Save to Network Folder feature using the

HP Embedded Web Server (EWS) for the printer.

NOTE: Before you begin: To display the printer's IP address or host name, touch the Information

icon , and then touch the Network icon on the printer's control panel. Enter the IP address into a

Web browser to open the EWS.

Step one: Begin the configuration

Use the following steps to begin Scan to Network Folder setup.

1. Click the Scan/Digital Send tab.

2. In the left navigation pane, click Scan to Network Folder Setup.

Step two: Configure the Scan to Network Folder settings

Use the following procedure to complete Scan to Network Folder setup.

Chapter 6 Scan

Step one: Begin the configuration

Use the following steps to begin configuration.

1. On the Scan to Network Folder Setup page, select the Enable Scan to Network Folder check box. If

this box is not selected, the feature is unavailable at the printer control panel.

2. In the Scan to Network Folder area of the left navigation pane, click Quick Sets. Click Add to open

the Quick Sets Setup dialog.

NOTE: Quick Sets are shortcut jobs that can be accessed on the printer Home screen or within

the Quick Sets application.

NOTE: The Scan to Network Folder feature can be minimally configured without creating a Quick

Set. However, without the Quick Set, users must enter the destination folder information at the

control panel for each scan job. A Quick Set is required to include Scan to Network Folder

metadata.

Complete all of the settings in the Quick Set Setup to fully configure the Scan to Network Folder feature.

Dialog one: Set the Quick Set name, description, and options for user interaction at the control panel

Set the Quick Set details for user interaction at the printer's control panel.

Use the Set the button location for the Quick Set and options for user interaction at the control panel

dialog to configure where the Quick Set button will display on the printer control panel and to configure

the level of user interaction at the printer control panel.

1. In the Quick Set Name field, type a title.

NOTE: Name the Quick Set something that users can understand quickly (e.g., "Scan and save to

a folder").

2. In the Quick Set Description field, type a description explaining what the Quick Set will save.

3. From the Quick Set Start Option list, select one of the following options:

● Option one: Enter application, then user presses Start.

● Option two: Start instantly upon selection.

Select one of the following prompt options :

○ Prompt for original sides

○ Prompt for additional pages

○ Require Preview

NOTE: If Start instantly upon selection is selected, the destination folder must be entered in

the next step.

4. Click Next.

Dialog two: Folder Settings

Use the Folder Settings dialog to configure the types of folders the printer sends scanned documents to

and the folder permissions.

There are two types of destination folders to select from:

Step one: Begin the configuration

● Shared folders or FTP folders

● Personal shared folders

There are two types of folder permissions to select from:

● Read and write access

● Write access only

Configure the destination folder for scanned documents

Select one of the following options to set up a destination folder.

Option 1: Configure the printer to save to a shared folder or FTP folder

To save scanned documents to a standard shared folder or an FTP folder, complete the following steps.

1. If it is not already selected, select Save to shared folders or FTP folders.

2. Click Add.... The Add Network Folder Path dialog opens.

3. On the Add Network Folder Path dialog, select one of the following options:

● Option one: Save to a standard shared network folder.

a. If it is not already selected, select Save to a standard shared network folder.

b. In the UNC Folder Path field, type a folder path.

The folder path can either be the fully-qualified domain name (FQDN) or the IP address of

the server. Be sure that the folder path (e.g., \scans) follows the FQDN or IP address.

FQDN example: \\servername.us.companyname.net\scans

Chapter 6 Scan

IP address example: \\16.88.20.20\scans

NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP

address via DHCP, the IP address can change. However, the connection with an IP address

might be faster because the printer does not need to use DNS to find the destination

server.

c. To automatically create a subfolder for scanned documents in the destination folder,

select a format for the subfolder name from the Custom Subfolder list.

To restrict the subfolder access to the user who creates the scan job, select Restrict

subfolder access to user.

d. To view the complete folder path for scanned documents, click Update Preview.

e. From the Authentication Settings list, select one of the following options:

– Use credentials of user to connect after Sign In at the control panel

– Always use these credentials

NOTE: If Always use these credentials is selected, a user name and password must be

entered in the corresponding fields.

f. In the Windows Domain field, type the Windows domain.

NOTE: To find the Windows domain in Windows 7, click Start, click Control Panel, click

System.

To find the Windows domain in Windows 8, click Search, enter System in the search box,

and then click

System.

The domain is listed under Computer name, domain, and workgroup settings.

NOTE: If a shared folder is set to be accessed by everyone, values for a workgroup name

(default is “Workgroup”), a user name, and password must be entered in the corresponding

fields. However, if the folder is within a particular user’s folders and not Public, the user

name and password of that user must be used.

NOTE: An IP address might be necessary instead of a computer name. Many home

routers do not handle computer names well, and there is no Domain Name Server (DNS).

In this case, it is best to set up a static IP address on the shared PC to alleviate the

problem of DHCP assigning a new IP address. On a typical home router, this is done by

setting a static IP address that is on the same subnet, but outside the DHCP address

range.

g. Click OK.

● Option two: Save to an FTP Server.

Option 1: Configure the printer to save to a shared folder or FTP folder

NOTE: If an FTP site is outside the firewall, a proxy server must be specified under the

network settings. These settings are located in the EWS Networking tab, under the Advanced

options.

a. Select Save to an FTP Server.

b. In the FTP Server field, type the FTP server name or IP address.

c. In the Port field, type the port number.

NOTE: In most cases, the default port number does not need to be changed.

d. To automatically create a subfolder for scanned documents in the destination folder,

select a format for the subfolder name from the Custom Subfolder list.

e. To view the complete folder path for scanned documents, click Update Preview.

f. From the FTP Transfer Mode list, select one of the following options:

– Passive

– Active

g. In the Username field, type the user name.

h. In the Password field, type the password.

i. Click Verify Access to confirm the destination can be accessed.

j. Click OK.

100

Chapter 6 Scan

Option 2: Configure the printer to save to a personal shared folder

To save scanned documents to a personal shared folder, complete the following steps.

NOTE: This option is used in domain environments where the administrator configures a shared

folder for each user. If the Save to a personal shared folder feature is configured, users will be required

to sign in at the printer control panel using Windows credentials or LDAP authentication.

1. Select Save to a personal shared folder.

2. In the Retrieve the device user’s home folder using this attribute field, type the user’s home folder in

the Microsoft Active Directory.

NOTE: Verify that the user knows where this home folder is located on the network.

3. To add a user name subfolder at the end of the folder path, select Create subfolder based on user

name.

To restrict the subfolder access to the user who creates the scan job, select Restrict subfolder

access to user.

Select the destination folder permissions

Select one of the following options to set up destination folder permissions.

Option 1: Configure read and write access

To send scanned documents to a folder configured for read and write access, complete the following

steps.

NOTE: Send only to folders with read and write access supports folder verification and job

notification.

1. If it is not already selected, select Send only to folders with read and write access.

2. To require the printer to verify folder access before starting a scan job, select Verify folder access

prior to job start.

NOTE: Scan jobs can complete more quickly if Verify folder access prior to job start is not

selected; however, if the folder is unavailable, the scan job will fail.

3. Click Next.

Option 2: Configure write access only

To send scanned documents to a folder configured for write access only, complete the following steps.

NOTE: Allow sending to folders with write access only does not support folder verification or job

notification.

NOTE: If this option is selected, the printer cannot increment the scan filename. It sends the same

filename for all scans.

Select a time-related filename prefix or suffix for the scan filename, so that each scan is saved as a

unique file, and does not overwrite a previous file. This filename is determined by the information in the

File Settings dialog in the Quick Set Wizard.

1. Select Allow sending to folders with write access only.

Option 2: Configure the printer to save to a personal shared folder

101

2. Click Next.

Dialog three: Notification Settings

Use the Notification Settings dialog to configure when notifications will be sent.

■

On the Notification Settings dialog, complete one of the following tasks:

● Option one: Do not notify.

a. Select Do not notify.

b. To prompt the user to review their notification settings, select Prompt user prior to job start,

and then click Next.

● Option two: Notify when job completes.

a. Select Notify when job completes.

b. Select the method for delivering the notification from the Method Used to Deliver

Notification list.

If the method of notification selected is Email, type the email address in the Notification

Email Address field.

c. To include a thumbnail of the first scanned page in the notification, select Include

Thumbnail.

d. To prompt the user to review their notification settings, select Prompt user prior to job start,

and then click Next.

● Option three: Notify only if job fails.

a. Select Notify only if job fails.

b. Select the method for delivering the notification from the Method Used to Deliver

Notification list.

If the method of notification selected is Email, type the email address in the Notification

Email Address field.

c. To include a thumbnail of the first scanned page in the notification, select Include

Thumbnail.

d. To prompt the user to review their notification settings, select Prompt user prior to job start,

and then click Next.

Dialog four: Scan Settings

Complete the scan settings as follows.

On the Scan Settings dialog, set the default scanning preferences for the Quick Set, and then click Next.

Table 6-9

Scan Settings

Feature Description

Original Size Select the page size of the original document.

Original Sides Select whether the original document is single-sided or double-sided.

102 Chapter 6 Scan

Table 6-9 Scan Settings (continued)

Feature Description

Content Orientation Select the way the content of the original document is placed on the page: Portrait or

Landscape.

Auto orientation: Available for Flow printers only. The printer automatically adjusts the Portrait

and Landscape settings to the most appropriate for the scanned document.

Image Adjustment Use these settings to correct for any defects in the original.

Auto Paper Color Removal: Available for Flow printers only. Select to automatically adjust the

color balance and lightness correction of the scanned image.

Automatic Tone: Available for Flow printers only. Select to automatically set the Darkness,

Contrast, and Background Cleanup settings to the most appropriate for the scanned

document.

Sharpness: Select a value to adjust the sharpness of the file.

Darkness: Select a value to adjust the darkness of the file.

Contrast: Select a value to adjust the contrast of the file.

Background Cleanup: Select a value to remove faint images from the background or to remove

a light background color.

Optimize Text/Picture Select to optimize the output of a particular type of content.

Automatically detect: Available for Flow printers only. The printer automatically adjusts the

Text, Mixed, Printed picture, and Photograph settings to the most appropriate for the scanned

document.

Image Preview Select whether to require or make optional a displayed preview of the job or to disable a

preview.

Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.

Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or

millimeters, for the front side and back side of a job.

Automatically Straighten Available for Flow printers only. Select this setting to automatically straighten skewed pages

during scanning.

Multi-feed Detection Available for Flow printers only. Select this setting to automatically detect multiple pages being

fed at one time. Scanning will stop if multiple pages are detected. If the Automatically retry

option is selected, the printer will attempt to re-feed the pages two times.

Watermark Available for Flow printers only. Select this option to add a preset watermark to a scanned

document.

Stamps Available for Flow printers only. Select this option to add customized stamps on a scanned

document.

Dialog five: File Settings

Complete the file settings as follows.

On the File Settings dialog, set the default file settings for the Quick Set, and then click Next.

Table 6-10

File settings

Feature Description

File Name Prefix Set the default file name prefix used for files saved to a network folder.

Dialog five: File Settings 103

Table 6-10 File settings (continued)

Feature Description

File Name Default file name for the file to be saved.

Select the User editable check box to make this setting editable at the printer control panel.

File Name Suffix Set the default file name suffix used for files saved to a network folder.

File Name Preview Enter a file name, and then click the Update Preview button.

File Numbering Format Select a file name format for when the job is divided into multiple files.

Add numbering when job has

just one file (ex. _1–1)

Select this setting to add numbering to a file name when the job is only one file instead of

multiple files.

File Type Select the file format for the saved file.

Select the User editable check box to make this setting editable at the printer control panel.

High Compression (smaller

file)

Select this setting to compress the scanned file, which reduces the file size. However, the

scanning process for a High compression file might take longer than for a Normal compression

file.

PDF encryption If the file type is PDF, then this option encrypts the output PDF file. A password must be

specified as part of the encryption. The same password must be used to open the file. The user

will be prompted to enter a password prior to scanning their job if one has not been set prior to

starting the scan.

Resolution Set the resolution for the file. Higher resolution images have more dots per inch (dpi), so they

show more detail. Lower resolution images have fewer dots per inch and show less detail, but

the file size is smaller.

Quality and File Size Select the quality for the file. Higher-quality images require a larger file size than lower-quality

images, and they take more time to send.

Color/Black Specify whether copies are to be printed in color, black and gray, or black only.

Suppress blank pages If the Suppress blank pages option is enabled, blank pages will be ignored.

Metadata File Format Use the drop-down list to select the file format for metadata information.

Create Multiple Files Select this setting to scan pages into separate files based on a predetermined maximum

number of pages per file.

Blank page separator: Available for Flow printers only. Scan jobs can be separated by a white

page, red/pink page, green page, blue page, yellow page, or any color page.

Barcode separator: Available for Flow printers only. Scan jobs can be separated by a barcode

page.

Dialog six: Summary

On the Summary dialog, review the Summary dialog, and then click Finish.

Step three: Complete the configuration

Use the following steps to complete Scan to Network Folder setup.

1. In the left navigation pane, click Scan to Network Folder.

2. On the Scan to Network Folder page, review the selected settings, and then click Apply to complete

the setup.

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Chapter 6 Scan

Set up Scan to SharePoint

Use Scan to SharePoint to scan documents directly to a Microsoft SharePoint site. This feature

eliminates the need to scan the documents to a network folder, USB flash drive, or email message,

and then manually upload the files to the SharePoint site.

Introduction

Set up the Scan to SharePoint feature, and then scan documents directly to a SharePoint site.

Scan to SharePoint supports all scanning options, including the ability to scan documents as images or

use the OCR features to create text files or searchable PDFs.

The feature is disabled by default. Enable Save to Sharepoint in the HP Embedded Web Server (EWS).

Before you begin

Before this procedure can be completed, the destination folder that the scanned files will be saved to

must exist on the SharePoint site, and write access must be enabled to the destination folder. Scan to

SharePoint is disabled by default.

Step one: Access the HP Embedded Web Server (EWS)

Open the EWS to start the setup process.

NOTE: The figure in this topic shows an EWS screen for a color printer. However, the procedure below

is valid for both color and mono printers.

1. From the Home screen on the printer control panel, touch the Information icon , and then touch

the Ethernet icon to display the IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the

computer.

Set up Scan to SharePoint

105

Step two: Enable Scan to SharePoint and create a Scan to SharePoint Quick Set

Follow the steps to enable the Scan to SharePoint feature and create a Scan to SharePoint Quick Set.

1. Using the top navigation tabs, click Scan/Digital Send.

2. In the left navigation pane, click Scan to SharePoint®.

3. Select Enable Scan to SharePoint®, and then click Apply.

4. In the Scan to SharePoint area of the left navigation pane, click Quick Sets. Click Add to launch the

Quick Set Wizard.

NOTE: Quick Sets are shortcut jobs that can be accessed on the printer Home screen or within

the Quick Sets application.

5. Enter a Quick Set Name (for example, “Scan to SharePoint”) and a Quick Set Description.

6. Select a Quick Set Start Option to determine what occurs after selecting a Quick Set on the printer

control panel, and then click Next.

7. Use the following steps to add the path to the SharePoint folder:

a. Click Add on the SharePoint Destination Settings page to open the Add SharePoint Path page.

b. Open another browser window, navigate to the SharePoint folder to use, and then copy the

folder path for the SharePoint folder from that browser window.

c. Paste the SharePoint folder path into the SharePoint Path: field.

d. By default, the printer overwrites an existing file that has the same file name as the new file.

Clear Overwrite existing files so that a new file with the same name as an existing file is given

an updated time/date stamp.

e. Select an option from the Authentication Settings drop-down menu. Select whether it is

necessary to sign in to the SharePoint site with credentials, or store the credentials within the

Quick Set.

NOTE: Use credentials of user to connect after Sign In at the control panel is selected in the

Authentication Settings drop-down menu, the logged-in user must have permission to write to

the specified SharePoint site.

NOTE: For security purposes, the printer does not display credentials entered in the Quick

Set Wizard.

f. Click OK to complete the SharePoint path setup, and navigate back to the SharePoint

Destination Settings page.

8. Select Verify folder access prior to job start to ensure that the SharePoint folder specified as the

destination folder is accessible each time the Quick Set is used. If this option is not selected, jobs

can be saved to the SharePoint folder more quickly. However, if this option is not selected

and

the

SharePoint folder is inaccessible, the job will fail.

9. Click Next.

10. Set a Condition on Which to Notify on the Notification Settings page. This setting configures the

Quick Set to either not notify, or to send email messages or print a summary page if a job either

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Chapter 6 Scan

completes successfully or fails. Select one of the following options from the Condition on Which to

Notify drop-down menu:

● Select Do not notify for the Quick Set to not perform any notification action when a job

completes successfully or fails.

● Select Notify when job completes to for the Quick Set to send a notification when a job

completes successfully.

● Select Notify only if job fails to for the Quick Set to send a notification only when a job fails.

Selecting either Notify when job completes or Notify only if job fails requires the Method Used to

Deliver Notification: to be set. Select from the following options:

● Email: Use this option to send an email when the selected notification condition occurs. This

option requires a valid email address in the Notification Email Address: field.

NOTE: To use the email notification feature, first configure the email feature on the printer.

● Print: Use this option to print the notification when the selected notification condition occurs.

NOTE: Select Include Thumbnail for either notification option to include a thumbnail image of

the first page of the scanned page of the job.

11. Click Next.

12. Select options from the Scan Settings page, and then click Next. For more information, see Scan

settings for Scan to Sharepoint.

13. Select options from the File Settings page, and then click Next. For more information, see File

settings for Scan to Sharepoint.

14. Review the summary of settings. Click Finish to save the Quick Set or click Previous to edit the

settings.

Scan a file directly to a SharePoint site

Follow the steps to scan a document directly to a SharePoint site.

1. Place the document face-down on the scanner glass, or place it face-up in the document feeder

and adjust the paper guides to fit the size of the document.

2. From the Home screen on the printer control panel, navigate to the Scan application, select the

Scan icon, and then select Scan to SharePoint®.

NOTE: It might be necessary to sign in to the printer to use this feature.

3. Under Quick Sets, touch Select, select a Quick Set, and then select Load.

4. Touch the File Name: text field to open a keyboard. Type the name for the file using either the

on-screen keyboard or the physical keyboard, and touch the Enter button .

5. Touch Options to view and configure settings for the document.

Scan a file directly to a SharePoint site

107

6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons

on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove

pages.

Table 6-11 Buttons on the right side of the preview pane

Button Description

Use these buttons to toggle between single-page view and thumbnail view. More options are

available in thumbnail view than in single-page view.

Use these buttons to zoom in or out on the selected page.

NOTE: Select only one page at a time to use these buttons.

Use this button to rotate the page 180 degrees.

NOTE: This button is available only in the thumbnail view.

Use this button to delete the selected pages.

NOTE: This button is available only in the thumbnail view.

Use these buttons to rearrange the pages within the document. Select one or more pages and

move them to the left or right.

NOTE: These buttons are available only in the thumbnail view.

Use this button to add a page to the document. The printer prompts to scan additional pages.

Use this button to clear the changes made in the preview and start over.

Touch this button to collapse the preview screen and return to the Copy screen.

108 Chapter 6 Scan

Table 6-11 Buttons on the right side of the preview pane (continued)

Button Description

Touch this button to write, highlight, blackout, or erase in the preview and print out the changes.

7. When the document is ready, select Send to save it to the SharePoint location.

Quick Set scan settings and options for Scan to SharePoint

Review the settings and options available in the Quick Set Wizard when adding, editing, or copying a

Scan to SharePoint Quick Set.

Table 6-12

Scan settings for Scan to SharePoint

Feature Description

Original Size Select the page size of the original document.

Original Sides Select whether the original document is single-sided or double-sided.

Content Orientation Select the way the content of the original document is placed on the page: Portrait or

Landscape.

Auto orientation: Available for Flow printers only. The printer automatically adjusts the Portrait

and Landscape settings to the most appropriate for the scanned document.

Image Adjustment Use these settings to correct for any defects in the original.

Auto Paper Color Removal: Available for Flow printers only. Select to automatically adjust the

color balance and lightness correction of the scanned image.

Automatic Tone: Available for Flow printers only. Select to automatically set the Darkness,

Contrast, and Background Cleanup settings to the most appropriate for the scanned

document.

Sharpness: Select a value to adjust the sharpness of the file.

Darkness: Select a value to adjust the darkness of the file.

Contrast: Select a value to adjust the contrast of the file.

Background Cleanup: Select a value to remove faint images from the background or to remove

a light background color.

Optimize Text/Picture Select to optimize the output of a particular type of content.

Automatically detect: Available for Flow printers only. The printer automatically adjusts the

Text, Mixed, Printed picture, and Photograph settings to the most appropriate for the scanned

document.

Image Preview Select whether to require or make optional a displayed preview of the job or to disable a

preview.

Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.

Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or

millimeters, for the front side and back side of a job.

Automatically Straighten Available for Flow printers only. Select this setting to automatically straighten skewed pages

during scanning.

Quick Set scan settings and options for Scan to SharePoint 109

Table 6-12 Scan settings for Scan to SharePoint (continued)

Feature Description

Multi-feed Detection Available for Flow printers only. Select this setting to automatically detect multiple pages being

fed at one time. Scanning will stop if multiple pages are detected. If the Automatically retry

option is selected, the printer will attempt to re-feed the pages two times.

Watermark Available for Flow printers only. Select this option to add a preset watermark to a scanned

document.

Stamps Available for Flow printers only. Select this option to add customized stamps on a scanned

document.

Table 6-13 File settings for Scan to SharePoint

Feature Description

File Name Prefix Set the default file name prefix used for files to be saved.

File Name Default file name for the file to be saved.

Select the User editable check box to make this setting editable at the printer control panel.

File Name Suffix Set the default file name suffix used for files to be saved.

Duplicate filename suffix default [filename]_YYYYMMDDT

File Name Preview Enter a file name, and then click the Update Preview button.

File Numbering Format Select a file name format for when the job is divided into multiple files.

Add numbering when job has

just one file (ex. _1–1)

Select this setting to add numbering to a file name when the job is only one file instead of

multiple files.

File Type Select the file format for the saved file.

Select the User editable check box to make this setting editable at the printer control panel.

High Compression (smaller

file)

Select this setting to compress the scanned file, which reduces the file size. However, the

scanning process for a High compression file might take longer than for a Normal compression

file.

PDF encryption If the file type is PDF, then this option encrypts the output PDF file. A password must be

specified as part of the encryption. The same password must be used to open the file. The user

will be prompted to enter a password prior to scanning their job if one has not been set prior to

starting the scan.

Resolution Set the resolution for the file. Higher resolution images have more dots per inch (dpi), so they

show more detail. Lower resolution images have fewer dots per inch and show less detail, but

the file size is smaller.

Quality and File Size Select the quality for the file. Higher-quality images require a larger file size than lower-quality

images, and they take more time to send.

Color/Black Specify whether copies are to be printed in color, black and gray, or black only

Suppress blank pages If the Suppress blank pages option is enabled, blank pages will be ignored.

Create Multiple Files Select this setting to scan pages into separate files based on a predetermined maximum

number of pages per file.

Blank page separator: Available for Flow printers only. Scan jobs can be separated by a white

page, red/pink page, green page, blue page, yellow page, or any color page.

Barcode separator: Available for Flow printers only. Scan jobs can be separated by a barcode

page.

110 Chapter 6 Scan

Set up Scan to USB Drive

Enable the Scan to USB Drive feature, which allows you to scan directly to a USB flash drive.

Introduction

The printer has a feature that enables it to scan a document and save it to a USB flash drive. The feature

is not available until it has been configured through the HP Embedded Web Server (EWS).

Step one: Access the HP Embedded Web Server (EWS)

Open the EWS to start the setup process.

NOTE: The figure in this topic shows an EWS screen for a color printer. However, the procedure below

is valid for both color and mono printers.

1. From the Home screen on the printer control panel, touch the Information icon , and then touch

the Ethernet icon to display the IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the

computer.

Step two: Enable Scan to USB Drive

Enable Scan to USB Drive using the following steps.

1. Select the Security tab.

2. Scroll to Hardware Ports and make sure that Enable Host USB plug and play is enabled.

3. Select the Scan/Digital Send tab.

4. Click the Scan to USB Driver Settings option in the left navigation pane.

5. Select the Enable Scan to USB Drive check box.

Set up Scan to USB Drive

111

6. Click Apply at the bottom of the page.

NOTE: Most devices ship with solid state drives (SSDs) already installed. In some cases, additional

storage devices can be added via USB. Verify whether the Save to USB feature needs to be expanded

to USB and hard drive.

Step three: Configure the Quick Sets (optional)

Use the following steps to set up Quick Sets for Scan to USB Drive. Quick Sets are shortcut jobs that can

be accessed on the printer Home screen or within the Quick Sets application.

1. In the Scan to USB Drive area of the left navigation pane, click Quick Sets.

2. Select one of the following options:

● Select an existing Quick Set under Quick Sets Application in the table.

-OR-

● Click Add to start the Quick Set Wizard.

3. If you clicked Add, the Quick Sets Setup page opens. Complete the following information:

a. Quick Set Name: Enter a title for the new Quick Set.

b. Quick Set Description: Enter a description of the Quick Set.

c. Quick Set Start Option: To set how the Quick Set starts, click either Enter application, then

user presses Start or Start instantly when selected from the Home Screen.

4. Select a default location where scanned files are saved on USB storage devices inserted into the

USB port on the control panel, and then click Next. The default location options are:

● Save at root directory of the USB storage device.

● Create or place in this folder on the USB Storage Device — The path to the folder on the USB

storage device must be specified when using this file location option. A backslash \ must be

used to separate folder\subfolder names in the path.

5. Select an option from the Condition on Which to Notify: drop-down list, and then click Next.

This setting determines if, or how, users are notified when a Save To USB Quick Set job completes

or fails. The options for the Condition on Which to Notify: setting are:

● Do not notify

● Notify when job completes

● Notify only if job fails

6. Choose the Scan Settings for the Quick Set, and then click Next.

NOTE: For more information on the available scan settings, see Default scan settings for Scan to

USB Drive setup

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Chapter 6 Scan

7. Choose the File Settings for the Quick Set, and then click Next.

NOTE: For more information on the available file settings, see Default file settings for Save to USB

setup

8. Review the summary of settings, and then click Finish to save the Quick Set, or click Previous to edit

the settings.

Default scan settings for Scan to USB Drive setup

Review the default settings for Scan to USB Drive setup.

Table 6-14 Scan settings for Scan to USB Drive setup

Feature Description

Original Size Select the page size of the original document.

Original Sides Select whether the original document is single-sided or double-sided.

Content Orientation Select the way the content of the original document is placed on the page: Portrait or

Landscape.

Auto orientation: Available for Flow printers only. The printer automatically adjusts the Portrait

and Landscape settings to the most appropriate for the scanned document.

Image Adjustment Use these settings to correct for any defects in the original.

Auto Paper Color Removal: Available for Flow printers only. Select to automatically adjust the

color balance and lightness correction of the scanned image.

Automatic Tone: Available for Flow printers only. Select to automatically set the Darkness,

Contrast, and Background Cleanup settings to the most appropriate for the scanned

document.

Sharpness: Select a value to adjust the sharpness of the file.

Darkness: Select a value to adjust the darkness of the file.

Contrast: Select a value to adjust the contrast of the file.

Background Cleanup: Select a value to remove faint images from the background or to remove

a light background color.

Optimize Text/Picture Select to optimize the output of a particular type of content.

Automatically detect: Available for Flow printers only. The printer automatically adjusts the

Text, Mixed, Printed picture, and Photograph settings to the most appropriate for the scanned

document.

Image Preview Select whether to require or make optional a displayed preview of the job or to disable a

preview.

Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.

Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or

millimeters, for the front side and back side of a job.

Automatically Straighten Available for Flow printers only. Select this setting to automatically straighten skewed pages

during scanning.

Multi-feed Detection Available for Flow printers only. Select this setting to automatically detect multiple pages being

fed at one time. Scanning will stop if multiple pages are detected. If the Automatically retry

option is selected, the printer will attempt to re-feed the pages two times.

Watermark Available for Flow printers only. Select this option to add a preset watermark to a scanned

document.

Default scan settings for Scan to USB Drive setup 113

Table 6-14 Scan settings for Scan to USB Drive setup (continued)

Feature Description

Stamps Available for Flow printers only. Select this option to add customized stamps on a scanned

document.

Default file settings for Save to USB setup

Review the options for Save to USB setup.

Table 6-15 File settings for Save to USB setup

Option name Description

File Name Prefix Set the default file name prefix used for files saved to a network folder.

File Name Default file name for the file to be saved.

Select the User editable check box to make this setting editable at the printer control panel.

File Name Suffix Set the default file name suffix used for files saved to a network folder.

Duplicate filename suffix default [filename]_YYYYMMDDT

File Name Preview Enter a file name, and then click the Update Preview button.

File Numbering Format Select a file name format for when the job is divided into multiple files.

Add numbering when job has

just one file (ex. _1–1)

Select this setting to add numbering to a file name when the job is only one file instead of

multiple files.

File Type Select the file format for the saved file.

Select the User editable check box to make this setting editable at the printer control panel.

High Compression (smaller

file)

Select this setting to compress the scanned file, which reduces the file size. However, the

scanning process for a High compression file might take longer than for a Normal compression

file.

PDF encryption If the file type is PDF, then this option encrypts the output PDF file. A password must be

specified as part of the encryption. The same password must be used to open the file. The user

will be prompted to enter a password prior to scanning their job if one has not been set prior to

starting the scan.

Resolution Set the resolution for the file. Higher resolution images have more dots per inch (dpi), so they

show more detail. Lower resolution images have fewer dots per inch and show less detail, but

the file size is smaller.

Quality and File Size Select the quality for the file. Higher-quality images require a larger file size than lower-quality

images, and they take more time to send.

Color/Black Specify whether copies are to be printed in color, black and gray, or black only.

Suppress blank pages If the Suppress blank pages option is enabled, blank pages will be ignored.

Create Multiple Files Select this setting to scan pages into separate files based on a predetermined maximum

number of pages per file.

Blank page separator: Available for Flow printers only. Scan jobs can be separated by a white

page, red/pink page, green page, blue page, yellow page, or any color page.

Barcode separator: Available for Flow printers only. Scan jobs can be separated by a barcode

page.

114 Chapter 6 Scan

Scan to email

Scan a document directly to an email address or contact list. The scanned document is sent as an email

message attachment.

Introduction

The printer has a feature that enables it to scan a document and send it to one or more email addresses.

Scan to email

Use the following steps to scan a document directly to an email address or contact list.

1. Place the document face-down on the scanner glass, or place it face-up in the document feeder

and adjust the paper guides to fit the size of the document.

2. From the Home screen on the printer control panel, navigate to the Scan application, select the

Scan icon, and then select Scan to Email.

NOTE: If prompted, type your user name and password.

3. Touch the To field to open a keyboard.

NOTE: If you are signed in to the printer, your user name or other default information might appear

in the From field. If so, you might not be able to change it.

4. Specify the recipients by using one of these methods:

● Use the keypad to enter the address in the To field.

To send to multiple addresses, separate the addresses with a semicolon, or select the Enter

button on the touchscreen keyboard after typing each address.

● Use a contact list as follows:

a. Select the Contacts button that is next to the To field to open the Contacts screen.

b. Select the appropriate contact list.

c. Select a name or names from the list of contacts to add to the recipients list, and then

select Add.

5. Complete the Subject, File Name, and Message fields by touching the field and using the

touchscreen keyboard to enter information. Select the Close button whenever you need to

close the keyboard.

6. To load a Quick Set, select Load, select the Quick Set, and then select Load under the Quick Sets

list.

NOTE: Quick Sets are predefined settings for various types of output, such as Text, Photograph,

and High Quality. You can select a Quick Set to view the description.

7. To configure settings, such as File Type and Resolution, Original Sides, and Content Orientation,

select Options in the lower left corner, and then select the settings from the Options menus. Select

Done if prompted.

Scan to email

115

8. Optional Preview: Touch the right pane of the screen to preview the document. You can use the

Expand and Collapse buttons on the left side of the preview pane to expand and collapse the

preview screen.

Table 6-16 Buttons on the left side of the preview pane

Button Description

Expand the preview screen.

Collapse the preview screen.

Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate,

insert, or remove pages.

Table 6-17

Buttons on the right side of the preview pane

Button Description

Use these buttons to toggle between single-page view and thumbnail view. More options are

available in thumbnail view than in single-page view.

Use these buttons to zoom in or out on the selected page.

NOTE: Select only one page at a time to use these buttons.

Use this button to rotate the page 180 degrees.

NOTE: This button is available only in the thumbnail view.

Use this button to delete the selected pages.

NOTE: This button is available only in the thumbnail view.

116 Chapter 6 Scan

Table 6-17 Buttons on the right side of the preview pane (continued)

Button Description

Use these buttons to rearrange the pages within the document. Select one or more pages and

move them to the left or right.

NOTE: These buttons are available only in the thumbnail view.

Use this button to add a page to the document. The printer prompts to scan additional pages.

Use this button to clear the changes made in the preview and start over.

Touch this button to collapse the preview screen and return to the Copy screen.

Touch this button to write, highlight, blackout, or erase in the preview and print out the changes.

9. When the document is ready, select Send to email it.

NOTE: The printer might prompt you to add the email address to the contact list.

Scan to job storage

Scan a document and save it to a job storage folder on the printer.

Introduction

The printer has a feature that enables it to scan a document and save it to a job storage folder on the

printer. You can retrieve the document from the printer and print it when needed.

NOTE: Before you can scan to a storage folder on the printer, your printer administrator or IT

department must use the HP Embedded Web Server to enable the feature and configure the settings.

Scan to job storage on the printer

Use this procedure to scan a document and save it to a job storage folder on the printer so that you can

print copies at any time.

1. Place the document face-down on the scanner glass, or place it face-up in the document feeder

and adjust the paper guides to fit the size of the document.

Scan to job storage

117

2. From the Home screen on the printer control panel, navigate to the Scan application, select the

Scan icon, and then select Scan to Job Storage.

NOTE: If prompted, enter your user name and password.

3. Select the default storage folder name shown under Folder.

If the printer administrator has configured the option, you can create a new folder. Follow these

steps to create a new folder:

a. Select the New Folder icon .

b. Select the New Folder field, type the folder name, and then select OK.

4. Make sure that you have selected the correct folder.

5. Touch the Job Name text field to open a touchscreen keyboard, type the name for the file, and then

select the Enter button .

6. To make the job private, select the PIN button , enter a four-digit PIN in the PIN field, and then

close the touchscreen keypad.

7. To configure settings, such as Sides and Content Orientation, select Options in the lower left

corner, and then select the settings from the Options menus. Select Done for each setting if

prompted.

8. Optional Preview: Touch the right pane of the screen to preview the document. You can use the

Expand and Collapse buttons on the left side of the preview pane to expand and collapse the

preview screen.

Table 6-18

Buttons on the left side of the preview pane

Button Description

Expand the preview screen.

Collapse the preview screen.

Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate,

insert, or remove pages.

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Chapter 6 Scan

Table 6-19 Buttons on the right side of the preview pane

Button Description

Use these buttons to toggle between single-page view and thumbnail view. More options are

available in thumbnail view than in single-page view.

Use these buttons to zoom in or out on the selected page.

NOTE: Select only one page at a time to use these buttons.

Use this button to rotate the page 180 degrees.

NOTE: This button is available only in the thumbnail view.

Use this button to delete the selected pages.

NOTE: This button is available only in the thumbnail view.

Use these buttons to rearrange the pages within the document. Select one or more pages and

move them to the left or right.

NOTE: These buttons are available only in the thumbnail view.

Use this button to add a page to the document. The printer prompts to scan additional pages.

Use this button to clear the changes made in the preview and start over.

Touch this button to collapse the preview screen and return to the Copy screen.

Touch this button to write, highlight, blackout, or erase in the preview and print out the changes.

9. When the document is ready, select Save to save the file to the storage folder.

Scan to job storage on the printer

119

Print from job storage on the printer

Use this procedure to print a scanned document that is in a job storage folder on the printer.

1. From the Home screen on the printer control panel, navigate to the Print application, select the

Print icon, and then select Print from Job Storage.

2. Under Stored Jobs to Print, select Choose, select the folder in which the document is saved, select

the document, and then select Select.

3. If the document is private, enter the four-digit PIN in the Password field, and then select OK.

4. To adjust the number of copies, touch the box to the left of the Print button, and then select the

number of copies from the keypad that opens. Select the Close button to close the keypad.

5. Select Print to print the document.

Scan to network folder

Scan a document and save it to a folder on the network.

Introduction

The printer can scan a file and save it in a shared folder on the network.

Scan to network folder

Use this procedure to scan a document and save it to a network folder.

NOTE: You might be required to sign in to the printer to use this feature.

1. Place the document face-down on the scanner glass, or place it face-up in the document feeder

and adjust the paper guides to fit the size of the document.

2. From the Home screen on the printer control panel, navigate to the Scan application, select the

Scan icon, and then select Scan to Network Folder.

3. Specify a folder destination. Folder options must first be configured by the printer administrator.

● To select a folder location that the administrator already set up, select Load under Quick Sets

and Defaults, select the folder, and then select Load.

● To specify a new folder location, touch the Folder Paths field to open a touchscreen keyboard,

type the path to the folder, and then select the Enter button . Enter user credentials if

prompted and then select Save to save the path.

NOTE: Use this format for the path: \\server\folder, where “server” is the name of the

server that hosts the shared folder, and “folder” is the name of the shared folder. If the folder is

nested inside other folders, complete all necessary segments of the path to reach the folder.

For example: \\server\folder\folder

NOTE: The Folder Paths field might have a pre-defined path, and it might not be editable. In

this situation, the administrator has configured this folder for common access.

4. Touch the File Name text field to open a touchscreen keyboard, type the name for the file, and then

select the Enter button .

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Chapter 6 Scan

5. To configure settings, such as File Type and Resolution, Original Sides, and Content Orientation,

select Options in the lower left corner, and then select the settings from the Options menus. Select

Done for each setting if prompted.

6. Optional Preview: Touch the right pane of the screen to preview the document. You can use the

Expand and Collapse buttons on the left side of the preview pane to expand and collapse the

preview screen.

Table 6-20 Buttons on the left side of the preview pane

Button Description

Expand the preview screen.

Collapse the preview screen.

Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate,

insert, or remove pages.

Table 6-21

Buttons on the right side of the preview pane

Button Description

Use these buttons to toggle between single-page view and thumbnail view. More options are

available in thumbnail view than in single-page view.

Use these buttons to zoom in or out on the selected page.

NOTE: Select only one page at a time to use these buttons.

Use this button to rotate the page 180 degrees.

NOTE: This button is available only in the thumbnail view.

Use this button to delete the selected pages.

NOTE: This button is available only in the thumbnail view.

Scan to network folder 121

Table 6-21 Buttons on the right side of the preview pane (continued)

Button Description

Use these buttons to rearrange the pages within the document. Select one or more pages and

move them to the left or right.

NOTE: These buttons are available only in the thumbnail view.

Use this button to add a page to the document. The printer prompts to scan additional pages.

Use this button to clear the changes made in the preview and start over.

Touch this button to collapse the preview screen and return to the Copy screen.

Touch this button to write, highlight, blackout, or erase in the preview and print out the changes.

7. When the document is ready, select Send to save the file to the network folder.

Scan to SharePoint

Scan a document directly to a SharePoint site.

Introduction

You can scan a document at the printer and send that document to a Microsoft

SharePoint site.

This feature eliminates the need to scan the documents to a network folder, USB flash drive, or email

message, and then manually upload the files to the SharePoint site.

Scan to SharePoint

supports all scanning options, including the ability to scan documents as images or

use the OCR features to create text files or searchable PDFs.

NOTE: Before you can scan to SharePoint, your printer administrator or IT department must use the

HP Embedded Web Server to enable the feature and set it up.

Scan to SharePoint

Use the following steps to scan a document directly to a SharePoint site.

1. Place the document face-down on the scanner glass, or place it face-up in the document feeder

and adjust the paper guides to fit the size of the document.

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Chapter 6 Scan

2. From the Home screen on the printer control panel, navigate to the Scan application, select the

Scan icon, and then select Scan to SharePoint®.

NOTE: It might be necessary to sign in to the printer to use this feature.

3. Under Quick Sets, touch Select, select a Quick Set, and then select Load.

4. Select the File Name: text field to open a keyboard. Type the name for the file, and then select the

enter button .

5. To configure settings, such as File Type and Resolution, Sides, and Content Orientation, select

Options in the lower left corner, and then select the settings from the Options menus. Select Done

if prompted.

6. Optional Preview: Touch the right pane of the screen to preview the document. You can use the

Expand and Collapse buttons on the left side of the preview pane to expand and collapse the

preview screen.

Table 6-22

Buttons on the left side of the preview pane

Button Description

Expand the preview screen.

Collapse the preview screen.

Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate,

insert, or remove pages.

Table 6-23

Buttons on the right side of the preview pane

Button Description

Use these buttons to toggle between single-page view and thumbnail view. More options are

available in thumbnail view than in single-page view.

Use these buttons to zoom in or out on the selected page.

NOTE: Select only one page at a time to use these buttons.

Scan to SharePoint 123

Table 6-23 Buttons on the right side of the preview pane (continued)

Button Description

Use this button to rotate the page 180 degrees.

NOTE: This button is available only in the thumbnail view.

Use this button to delete the selected pages.

NOTE: This button is available only in the thumbnail view.

Use these buttons to rearrange the pages within the document. Select one or more pages and

move them to the left or right.

NOTE: These buttons are available only in the thumbnail view.

Use this button to add a page to the document. The printer prompts to scan additional pages.

Use this button to clear the changes made in the preview and start over.

Touch this button to collapse the preview screen and return to the Copy screen.

Touch this button to write, highlight, blackout, or erase in the preview and print out the changes.

7. When the document is ready, select Send to save it to the SharePoint location.

Scan to USB drive

Scan a document directly to a USB drive.

Introduction

The printer can scan a file and save it to a USB flash drive.

Scan to USB drive

Use the following steps to scan a document directly to a USB drive.

NOTE: You might be required to sign in to the printer to use this feature.

1. Place the document face-down on the scanner glass, or place it face-up in the document feeder

and adjust the paper guides to fit the size of the document.

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Chapter 6 Scan

2. Insert the USB drive into the USB port near the printer control panel.

3. From the Home screen on the printer control panel, navigate to the Scan application, select the

Scan icon, and then select Scan to USB Drive.

4. Select the USB drive under Destination, and then select the save location (either the root of the

USB drive or an existing folder).

5. Touch the File Name text field to open a touchscreen keyboard, type the name for the file, and then

select the Enter button .

6. To configure settings, such as File Type and Resolution, Original Sides, and Content Orientation,

select Options in the lower left corner, and then select the settings from the Options menus. Select

Done if prompted.

7. Optional Preview: Touch the right pane of the screen to preview the document. You can use the

Expand and Collapse buttons on the left side of the preview pane to expand and collapse the

preview screen.

Table 6-24

Buttons on the left side of the preview pane

Button Description

Expand the preview screen.

Collapse the preview screen.

Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate,

insert, or remove pages.

Table 6-25

Buttons on the right side of the preview pane

Button Description

Use these buttons to toggle between single-page view and thumbnail view. More options are

available in thumbnail view than in single-page view.

Use these buttons to zoom in or out on the selected page.

NOTE: Select only one page at a time to use these buttons.

Scan to USB drive 125

Table 6-25 Buttons on the right side of the preview pane (continued)

Button Description

Use this button to rotate the page 180 degrees.

NOTE: This button is available only in the thumbnail view.

Use this button to delete the selected pages.

NOTE: This button is available only in the thumbnail view.

Use these buttons to rearrange the pages within the document. Select one or more pages and

move them to the left or right.

NOTE: These buttons are available only in the thumbnail view.

Use this button to add a page to the document. The printer prompts to scan additional pages.

Use this button to clear the changes made in the preview and start over.

Touch this button to collapse the preview screen and return to the Copy screen.

Touch this button to write, highlight, blackout, or erase in the preview and print out the changes.

8. When the document is ready, select Save to save the file to the USB drive.

Use HP JetAdvantage business solutions

HP JetAdvantage solutions are workflow and printing solutions that are easy to use, and both network-

and cloud-based. HP JetAdvantage solutions are designed to help businesses of all types, including

healthcare, financial services, manufacturing, and public sector, manage a fleet of printers and

scanners.

HP JetAdvantage Solutions include:

● HP JetAdvantage Security solutions

● HP JetAdvantage Management solutions

● HP JetAdvantage Workflow solutions

● HP JetAdvantage Mobile Printing solutions

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Chapter 6 Scan

For more information about HP JetAdvantage business workflow and printing solutions, go to

www.hp.com/go/PrintSolutions.

Additional scan tasks

Locate information on the Web for performing common scan tasks.

Go to www.hp.com/support/lj8601MFP.

Instructions are available for performing specific scan tasks, such as the following:

● Copy or scan pages from books or other bound documents

● Send a scanned document to a folder in the printer memory

● Copy or scan both sides of an identification card

● Copy or scan a document into a booklet format

Additional scan tasks

127

Fax7

Configure the fax features, and send and receive faxes using the printer.

The following information is correct at the time of publication. For current information, see www.hp.com/

support/lj8601MFP.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and configure

● Learn and use

● Solve problems

● Download software and firmware updates

● Join support forums

● Find warranty and regulatory information

Set up fax

Set up the fax features for the printer.

Introduction

This information applies to fax models, or to other printers when an optional analog fax accessory has

been installed. Before continuing, connect the printer to a phone line (for analog fax) or to an Internet or

network fax service.

Set up fax by using the printer control panel

Configure the fax features using the control panel.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. Fax

b. Internal Fax Modem Setup

NOTE: If the Internal Fax Modem Setup menu does not appear in the menu listing, LAN or

Internet fax might be enabled. When LAN or Internet fax is enabled, the analog fax accessory

is disabled and the Internal Fax Modem Setup menu does not display. Only one fax feature,

either LAN fax, analog fax, or Internet fax, can be enabled at a time. To use analog fax when

LAN fax is enabled, use the HP Embedded Web Server to disable LAN fax.

3. Select the location from the list on the right side of the screen, and then select Next.

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Chapter 7 Fax

4. Touch the Company Name text field, and use the keypad to type the company name.

5. Touch the Fax Number text field, and use the keypad to type the sending fax number. Select Next.

6. Verify that the date and time settings are correct. Make changes as necessary, and then select

Next.

7. If a dialing prefix is required for sending faxes, touch the Dialing Prefix text field, and use the keypad

to enter the number.

8. Review all the information on the left pane, and then select Finish to complete the fax setup.

Change fax configurations

Change or update fax settings.

NOTE: The settings configured using the control panel override any settings made in the HP

Embedded Web Server.

Fax dialing settings

Use the following steps to change the fax dialing settings.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. Fax

b. Fax Send Settings

c. Fax Dialing Settings

3. Configure any of the following settings, and then select Done.

Table 7-1

Fax dialing settings

Menu item Description

Redial on Error The Redial on Error feature sets the number of times a fax number will be

redialed when an error occurs during a fax transmission.

Redial on No Answer The Redial on No Answer setting selects the number of times the fax accessory

redials if the number dialed does not answer. The number of retries is either 0

to 1 (used in the U.S.) or 0 to 2, depending on the location setting. The interval

between retries is set by the Redial Interval setting.

Redial on Busy The Redial on Busy setting selects the number of times (0 through 9) the fax

accessory redials a number when the number is busy. The interval between

retries is set by the Redial Interval setting.

Redial Interval The Redial Interval setting selects the number of minutes between retries if the

number dialed is busy or not answering, or if an error occurs.

NOTE: You might observe a redial message on the control panel when both the

Redial on Busy and Redial on No Answer settings are set to off. This occurs

when the fax accessory dials a number, establishes a connection, and then

loses the connection. As a result of this error condition, the fax accessory

performs three automatic redial attempts regardless of the redial settings.

During this redial operation, a message displays on the control panel to indicate

that a redial is in progress.

Change fax configurations 129

Table 7-1 Fax dialing settings (continued)

Menu item Description

Fax Send Speed The Fax Send Speed setting sets the modem bit rate (measured in bits per

second) of the Analog Fax modem while sending a fax.

● Fast (v.34 – 33.6k)

● Medium (v.17 – 14.4k)

● Slow (v.29 – 9.6k)

Line Monitor Volume Use the Line Monitor Volume setting to control the printer's dialing volume level

when sending faxes.

Dialing Mode The Dialing Mode setting sets the type of dialing that is used: either tone (touch-

tone phones) or pulse (rotary-dial phones).

Dialing Prefix The Dialing Prefix setting allows you to enter a prefix number (such as a "9" to

access an outside line) when dialing. This prefix number is automatically added

to all phone numbers when dialed.

Detect Dial Tone The Detect Dial Tone setting determines whether the fax checks for a dial tone

before sending a fax.

General fax send settings

Use the following steps to change the fax send settings.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. Fax

b. Fax Send Settings

c. General Fax Send Settings

3. Configure any of the following settings, and then select Done.

Table 7-2

Fax send settings

Menu item Description

Fax Number Confirmation When the Fax Number Confirmation feature is enabled, the fax number must be

entered twice to ensure that it was entered correctly. The feature is disabled by

default.

PC Fax Send Use the PC Fax Send feature to send faxes from a PC. This feature is enabled by

default.

130 Chapter 7 Fax

Table 7-2 Fax send settings (continued)

Menu item Description

Error Correction Mode Normally, the fax accessory monitors the signals on the telephone line while it

is sending or receiving a fax. If the fax accessory detects an error during the

transmission and the Error Correction Mode setting is on, the fax accessory can

request that the error portion of the fax be sent again.

The Error Correction Mode feature is enabled by default. You should turn it off

only if you are having trouble sending or receiving a fax and if you are willing

to accept the errors in the transmission and a probable quality reduction in the

image. Turning off the setting might be useful when you are trying to send a fax

overseas or receive one from overseas, or if you are using a satellite telephone

connection.

NOTE: Some VoIP providers might suggest turning off the Error Correction

Mode setting. However, this is not usually necessary.

Fax Header Use the Fax Header feature to control whether the header is appended to the

top, and content is shifted down, or if the header is overlaid on top of the

previous header.

Fax receive settings

Use the following steps to change the fax receive settings.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. Fax

b. Fax Receive Settings

c. Fax Receive Setup

3. Configure any of the following settings, and then select Done.

Table 7-3

Fax receive settings

Menu item Description

Rings to Answer The Rings to Answer setting determines the number of times the phone rings

before the call is answered by the fax accessory.

NOTE: The default range for the available options for the Rings to Answer

setting is location-specific. The range of possible Rings to Answer options is

limited by location.

If the fax accessory is not answering, and the Rings to Answer setting is 1, try

increasing it to 2.

Ring Volume The Ring Volume setting allows you to adjust the ringer volume.

Fax Receive Speed Touch the Fax Receive Speed drop-down menu and select one of the following

options:

● Fast (v.34 – 33.6k)

● Medium (v.17 – 14.4k)

● Slow (v.29 – 9.6k)

Fax receive settings 131

Send a fax

Use the following steps to send a fax from the printer.

1. Place the document face-down on the scanner glass, or place it face-up in the document feeder

and adjust the paper guides to fit the size of the document.

2. From the Home screen on the printer control panel, navigate to the Fax application, and then select

the Fax icon. You might be prompted to type a user name and password.

3. Specify the recipients using one of these methods:

● Use the keypad to enter the recipient or recipients.

Touch the Fax Recipients text field, and then use the keypad to enter the fax number. To send to

multiple fax numbers, separate the numbers with a semicolon, or select the Enter button

the touchscreen keyboard after typing each number.

● Use a contact list as follows:

a. Select the Contacts button that is next to the Fax Recipients field to open the Contacts

screen.

b. Select the appropriate contact list.

c. Select a name or names from the list of contacts to add to the recipients list, and then

select Add.

4. To load a Quick Set, select Load, select the Quick Set, and then select Load under the Quick Sets

list.

NOTE: Quick Sets are predefined settings for various types of output, such as Text, Photograph,

and High Quality. You can select a Quick Set to view the description.

5. To configure settings, such as Resolution, Sides, and Content Orientation, select Options in the

lower left corner, and then select the settings from the Options menus. Select Done if prompted.

6. Optional Preview: Touch the right pane of the screen to preview the document. You can use the

Expand and Collapse buttons on the left side of the preview pane to expand and collapse the

preview screen.

Table 7-4

Buttons on the left side of the preview pane

Button Description

Expand the preview screen.

Collapse the preview screen.

132 Chapter 7 Fax

Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate,

insert, or remove pages.

Table 7-5 Buttons on the right side of the preview pane

Button Description

Use these buttons to toggle between single-page view and thumbnail view. More options are

available in thumbnail view than in single-page view.

Use these buttons to zoom in or out on the selected page.

NOTE: Select only one page at a time to use these buttons.

Use this button to rotate the page 180 degrees.

NOTE: This button is available only in the thumbnail view.

Use this button to delete the selected pages.

NOTE: This button is available only in the thumbnail view.

Use these buttons to rearrange the pages within the document. Select one or more pages and

move them to the left or right.

NOTE: These buttons are available only in the thumbnail view.

Use this button to add a page to the document. The printer prompts to scan additional pages.

Use this button to clear the changes made in the preview and start over.

Touch this button to collapse the preview screen and return to the Copy screen.

Touch this button to write, highlight, blackout, or erase in the preview and print out the changes.

Send a fax 133

7. When the document is ready, select Send to send the fax.

Create a fax printing schedule

Faxes print automatically upon receipt, but they can also be stored and printed on a schedule that you

determine. After you create the schedule, you can enable or disable the schedule as needed.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. Fax

b. Fax Receive Settings

c. Fax Printing Schedule

3. Under Incoming Fax Options, select Use Schedule.

4. Select New Event.

5. Select an option under Event Type.

● Begin Printing

● Begin Storing

6. Choose a time and the day. You can select multiple days.

7. Select Save. To add another event, repeat steps 4 – 6.

8. Select Done to enable the fax printing schedule.

Block incoming faxes

Use the fax block list setting to create a list of blocked phone numbers. When a fax is received from a

blocked phone number, the fax is not printed and is immediately deleted from memory.

Create a list of blocked fax numbers

Use the following steps to create the list of fax numbers to block.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. Fax

b. Fax Receive Settings

c. Blocked Fax Numbers

3. Use one of the following options to add a number to the list:

● Select Add Last Sender.

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Chapter 7 Fax

● Select the New Fax Number field, type the number on the keypad that appears, and then

select the Enter button . To add additional numbers, type the number and select the Enter

button .

4. Select Done.

Delete numbers from the list of blocked fax numbers

Use the following steps to remove numbers from the list of blocked fax numbers.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. Fax

b. Fax Receive Settings

c. Blocked Fax Numbers

3. Select one or more existing fax numbers in the list, or select Select All if you want to remove all the

numbers.

4. Select the Trash button , and then select Delete on the confirmation prompt.

Additional fax tasks

Locate information on the Web for performing common fax tasks.

Go to www.hp.com/support/lj8601MFP.

Instructions are available for fax tasks, such as the following:

● Create and manage fax speed dial lists

● Configure fax billing codes

● Use a fax printing schedule

● Block incoming faxes

● Fax archiving and forwarding

Delete numbers from the list of blocked fax numbers

135

Manage the printer8

Utilize management tools, configure security and energy-conservation settings, and manage firmware

updates for the printer.

The following information is correct at the time of publication. For current information, see www.hp.com/

support/lj8601MFP.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and configure

● Learn and use

● Solve problems

● Download software and firmware updates

● Join support forums

● Find warranty and regulatory information

Advanced configuration with the HP Embedded Web Server

(EWS)

Use the HP Embedded Web Server to manage advanced printing functions.

Introduction

Use the HP Embedded Web Server to manage printing functions from a computer instead of the printer

control panel.

● View printer status information

● Determine the remaining life for all supplies and order new ones

● View and change tray configurations

● View and change the printer control-panel menu configuration

● View and print internal pages

● Receive notification of printer and supplies events

● View and change network configuration

The HP Embedded Web Server works when the printer is connected to an IP-based network. The

HP Embedded Web Server does not support IPX-based printer connections. Internet access is not

needed to open and use the HP Embedded Web Server.

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Chapter 8 Manage the printer

When the printer is connected to the network, the HP Embedded Web Server is automatically available.

NOTE: The HP Embedded Web Server is not accessible beyond the network firewall.

How to access the HP Embedded Web Server (EWS)

Use the following steps to open the Embedded Web Server.

1. From the Home screen on the printer control panel, touch the Information icon , and then touch

the Ethernet icon to display the IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer control panel. Press the Enter key on the computer keyboard. The EWS web page

opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the

computer.

To use the HP Embedded Web Server, the browser must meet the following requirements:

Windows® 7

● Internet Explorer (version 8.x or greater)

● Google Chrome (version 34.x or greater)

● Firefox (version 20.x or greater)

Windows® 8 or greater

● Internet Explorer (version 9.x or greater)

● Google Chrome (version 34.x or greater)

● Firefox (version 20.x or greater)

Windows 10 or greater

● Microsoft Edge (version 93 or greater)

● Internet Explorer (version 9.x or greater)

● Google Chrome (version 34.x or greater)

● Firefox (version 20.x or greater)

macOS

● Safari (version 5.x or greater)

● Google Chrome (version 34.x or greater)

Linux

● Google Chrome (version 34.x or greater)

How to access the HP Embedded Web Server (EWS)

137

● Firefox (version 20.x or greater)

HP Embedded Web Server features

Learn about the HP Embedded Web Server (EWS) features available on each tab.

Figure 8-1 EWS Tabs

NOTE: Copy/Print, Scan/Digital Send, and Fax tabs only appear for multi-function printers (MFPs). A

Print tab appears for single-function printers (SFPs).

Information

tab

Settings available on the Information tab of the EWS.

Table 8-1

HP Embedded Web Server Information tab

Menu Description

Configuration Page Shows the information found on the configuration page.

Control Panel Snapshot Shows an image of the current screen on the control panel display.

Device Information Shows the printer network name, address, and model information. To customize

these entries, click the Device Information menu on the General tab.

Device Status Shows the printer status and shows the estimated life remaining of HP supplies. The

page also shows the type and size of paper set for each tray. To change the default

settings, click the Change Settings link.

Event Log Page Shows a list of all printer events and errors. Use the HP Instant Support link (in the

Other Links area on all HP Embedded Web Server pages) to connect to a set of

dynamic web pages that help solve problems. These pages also show additional

services available for the printer.

Event Schedule Summary The Event Schedule Summary page is used to view a table of all scheduled events.

Job Log Provides a list of the jobs that have been processed.

Open Source Licenses Shows a summary of the licenses for open source software programs that can be

used with the printer.

138 Chapter 8 Manage the printer

Table 8-1 HP Embedded Web Server Information tab (continued)

Menu Description

Print Allows the user to send a print-ready file to the printer to be printed.

Printable Reports and Pages Lists the internal reports and pages for the printer. Select one or more items to print.

Remote Control-Panel Provides a way to troubleshoot or manage the printer from a browser window on a

desktop or laptop.

Supplies Status Page Shows the status of the supplies for the printer.

Usage Page Shows a summary of the number of pages the printer has printed, grouped by size,

type, and paper print path.

General tab

Refer to the table for settings in the General tab.

Table 8-2

HP Embedded Web Server General tab

Menu Description

Control Panel Customization Reorder, show, or hide features on the control-panel display.

Change the default display language and keyboard layouts.

Quick Sets Configure jobs that are available in the Quick Sets area of the Home screen on the

printer control panel.

Alerts Set up email alerts for various printer and supplies events.

Control Panel Settings App Shows the Settings app options that are available on the printer control panel.

General Settings Configure how the printer recovers from jams and other general printer settings.

Edit Other Links Add or customize a link to another website. This link displays in the footer area on all

HP Embedded Web Server pages.

Ordering Information Enter information about ordering replacement toner cartridges. This information

displays on the supplies status page.

Device Information Name the printer and assign an asset number to it. Enter the name of the primary

contact who will receive information about the printer.

Language Set the language in which to display the HP Embedded Web Server information.

Firmware Upgrade Download and install printer firmware upgrade files.

Date/Time Settings Set the date and time or synchronize with a network time server.

Energy Settings Set or edit a wake time, sleep time, and sleep delay for the printer. Set a different

schedule for each day of the week and for holidays.

Set which interactions with the printer cause it to wake from sleep mode.

Import/Export Provides import and export functionality for Home Screen settings, Quick Sets,

Contacts (Address Books), accounts and permissions, job apps, and other items.

The exported .zip file contains one or more .xml settings files or an editable .csv

file (containing user accounts or contacts). The file can be imported to other HP

products. Import a previously exported .zip file to transfer settings, user accounts, or

contacts.

Back up and Restore Create a backup file that contains printer and user data. If necessary, use this file to

restore data to the printer.

General tab 139

Table 8-2 HP Embedded Web Server General tab (continued)

Menu Description

Reset Factory Settings Restore printer settings to the factory defaults.

Solution Installer Install or remove third-party software packages that extend or modify the

functionality of the printer.

Job Statistics Settings Provides connection information about third-party job-statistics services, or enables

local serverless device job accounting.

Quota Settings Provides connection information about third-party job-quota services, or enables

local device quota service.

Other Links menu on the General tab.

NOTE: The following list includes the default links in the EWS.

Table 8-3

HP Embedded Web Server Other Links list

Menu Description

HP Instant Support Connect to the HP website to find solutions to printer problems.

Product Support Connect to the support site for the printer to search for help on various topics.

Shop for Supplies Connect to the HP website for information on purchasing original HP supplies, such

as cartridges and paper.

Copy/Print tab

Settings available on the Copy/Print tab of the EWS.

Table 8-4

HP Embedded Web Server Copy/Print tab

Menu Description

Copy Settings Configure the default options and Quick Sets for copy jobs.

NOTE: If job-specific copy setting options are not set from the control panel at the

start of a job, the default settings will be used for the job.

Default Print Options Configure the default options for print jobs.

Expert Copy Enable or disable Expert Copy and set the initial copy view.

The Expert Copy feature is available only on some HP MFPs with larger control

panels, and is available in FutureSmart 4 firmware 24.7.3 release or later.

Manage Stored Jobs Enable or disable the ability to store jobs in the printer memory.

Configure job-storage options.

Manage Stapler/Stacker Configure settings for the stapler/stacker for printers that have this feature.

Manage Trays Configure settings for paper trays.

PCL and PostScript Settings Adjust the PCL and PostScript settings for all print jobs, including copy jobs and

received faxes.

140 Chapter 8 Manage the printer

Table 8-4 HP Embedded Web Server Copy/Print tab (continued)

Menu Description

Print from USB Drive Settings Enable or disable the Print from USB Drive menu on the control panel.

Print Quality Configure the print quality settings, including color adjustment, image registration,

and allowed paper types.

Restrict Color

(Color printers only)

Permit or restrict color printing and copying.

Specify permissions for individual users or for jobs that are sent from specific

software programs.

Scan/Digital Send tab

Refer to the table for settings in the Scan/Digital Send tab.

Table 8-5

HP Embedded Web Server Scan/Digital Send tab

Menu Description

Scan to Email Setup Configure the default email settings for digital sending, including the following:

● Settings for the outgoing mail (SMTP) server

● Settings for Email Quick Sets jobs

● Default message settings, such as the "From" address and the subject line

● Settings for digital signatures and encryption

● Settings for email notifications

● Default scan settings for email jobs

● Default file settings for email jobs

Scan to Network Folder Configure the network folder settings for digital sending, including the following:

● Settings for Quick Sets jobs saved in a network folder

● Settings for notifications

● Default scan settings for jobs saved in a network folder

● Default file settings for jobs saved in a network folder

Scan to SharePoint® Configure the SharePoint settings for digital sending, including the following:

● Settings for Quick Sets jobs saved in a document library on the SharePoint site

● Default settings for jobs saved in a document library on the SharePoint site

Scan to USB Drive Configure the USB settings for digital sending, including the following:

● Settings for Quick Sets jobs saved on a USB flash drive

● Settings for notifications

● Default scan settings for jobs saved on a USB flash drive

● Default file settings for jobs saved on a USB flash drive

Scan/Digital Send tab 141

Table 8-5 HP Embedded Web Server Scan/Digital Send tab (continued)

Menu Description

Contacts Manage contacts, including the following:

● Add email addresses into the printer one at a time.

● Import a large list of frequently-used email addresses on to the printer all at

once, rather than adding them one at a time.

● Export contacts from the printer into a .CSV file on the computer to use as a

data backup, or import the records onto another HP printer.

● Edit email addresses that have already been saved in the printer.

Preferences Manage general scanning settings.

Email and Scan to Network Folder Quick

Setup Wizards

Configure the printer to send scanned images as email attachments.

Configure the printer to save scanned images to network-folder Quick Sets. Quick

Sets provide easy access to files saved on the network.

Digital Sending Software Setup Configure settings related to using optional Digital Sending software.

Fax tab

Settings available on the Fax tab of the EWS.

Table 8-6

HP Embedded Web Server Fax tab

Menu Description

Fax Activity Log Contains a list of the faxes that have been sent from or received by this printer.

Fax Receive Setup Configure default print options for incoming faxes, and set up a fax printing

schedule.

Fax Send Setup Configure settings for sending faxes, including the following:

● Default settings for outgoing faxes

● Settings for fax Quick Sets jobs

● Settings for notifications

● Default setting for sending faxes using the internal fax modem

● Settings for using a LAN fax service

● Settings for using an Internet fax service

Fax Speed Dials Manage speed dials, including the following:

● Import .CSV files containing email addresses, fax numbers, or user records, so

that they can be accessed on this printer.

● Export email, fax, or user records from the printer into a file on the computer to

use as a data backup, or import the records onto another HP printer.

Fax Archive and Forwarding Enable or disable fax archiving and fax forwarding, and configure basic settings for

each:

● Fax archiving is a method to send a copy of all incoming and outgoing faxes to

an email address, a network folder, or an FTP server.

● Fax forwarding is a method to forward incoming faxes to a different fax device.

142 Chapter 8 Manage the printer

Table 8-6 HP Embedded Web Server Fax tab (continued)

Menu Description

Stamp Select and configure content to be applied in up to six positions on the copy page.

Watermarks Use this feature to add a watermark to the document.

Supplies tab

Refer to the table for settings in the

Supplies tab.

Table 8-7 HP Embedded Web Server Supplies tab

Menu Description

Manage Supplies Configure how the printer reacts when supplies reach a Very Low state.

Consumables Access Control Enable or disable Consumables Access Control to lock toner cartridges into the

printer and help prevent early replacement.

Troubleshooting tab

Refer to the table for settings in the Troubleshooting tab.

Table 8-8

HP Embedded Web Server Troubleshooting tab

Menu Description

General Troubleshooting Use the following options as appropriate:

● Reports and Tests area: Select and print several types of reports and tests.

Some reports can be viewed in the EWS by clicking the View button.

● Fax Tools area: Configure settings for fax troubleshooting. (MFP and Digital

Sender products with HP analog fax accessory only)

● OXPd Troubleshooting area: Enable or disable the Allow a Non-Secure

Connection for Web Services option

● Auto Recovery area: Enable or disable the Enable Auto Recovery option, which

allows the printer to auto recover from errors that might require the power to

be turned off and on (for example, a 49 error).

Online Help Link to HP cloud-based online help to assist in troubleshooting printing issues.

Diagnostic Data

NOTE: This item is available only if an

administrator password is set from the

Security tab.

Export printer information to a file that can be useful for HP technical support to use

for detailed problem analysis.

Calibration/Cleaning Enable the automatic cleaning feature, create and print the cleaning page, and

select an option to calibrate the printer immediately.

Reset Factory Settings Restore printer settings to factory defaults.

Firmware Upgrade Download and install printer firmware upgrade files.

Scheduled Restart Restart the printer at the frequency or time specified.

Supplies tab 143

Security tab

Refer to the table for settings in the Security tab.

Table 8-9 HP Embedded Web Server Security tab

Menu Description

General Security Settings for general security, including the following:

● Configure an administrator password to restrict access to certain features on

the printer.

● Set a custom device Service Access Code.

● Set PJL password for processing PJL commands.

● Set file system access and firmware upgrade security.

● Enable or disable the Host USB port on the control panel or the USB

connectivity port on the formatter for printing directly from a computer.

● View the status of all security settings.

Account Policy Enable administrator account settings.

Access Control Configure access to printer functions for specific individuals or groups, and select

the method individuals use to sign in to the printer.

Protect Stored Data Configure and manage the internal storage for the printer.

Configure settings for jobs that are stored on the printer internal storage.

Manage Remote Apps Manage or whitelist remote apps by importing or deleting certificates that allow

devices to use this product.

Certificate Management Install and manage security certificates for access to the printer and the network.

Email Domain Restriction If email functionality is enabled, administrators can limit the email addresses to

which the printer can send messages.

Security Log Export security event log data to a file that can be used for detailed problem

analysis.

Web Service Security Allow resources on this printer to be accessed by web pages from different

domains. If no sites are added to the list, then all sites are trusted.

Self Test Verify that the security functions are running according to expected system

parameters.

HP Web Services tab

Settings available on the HP Web Services tab of the EWS.

Use the HP Web Services tab to configure and enable HP Web Services for this printer. HP Web Services

must be enabled to use the HP ePrint feature.

Table 8-10

HP Embedded Web Server HP Web Services tab

Menu Description

Smart Cloud Print Enable Smart Cloud Print, which allows access to web-based apps that extend the

capabilities of the printer.

Web Proxy Configure a proxy server if there are issues enabling HP Web Services or

connecting the printer to the Internet.

144 Chapter 8 Manage the printer

Table 8-10 HP Embedded Web Server HP Web Services tab (continued)

Menu Description

Web Services Setup Connect this printer to HP Connected on the web by enabling HP Web Services.

Networking tab

Use the Networking tab to configure and secure network settings for the printer when it is connected to

an IP-based network. This tab does not display if the printer is connected to other types of networks.

Table 8-11 HP Embedded Web Server Networking tab > Configuration settings

Menu Description

Wireless Station Configure the initial wireless settings.

NOTE: The configuration options available depend on the print server model.

Wi-Fi Direct Configure Wi-Fi Direct settings for printers that include embedded Wi-Fi Direct Print

and NFC printing or that have a wireless accessory installed.

NOTE: The configuration options available depend on the print server model.

TCP/IP Settings Configure TCP/IP settings for IPv4 and IPv6 networks.

NOTE: The configuration options available depend on the print server model.

Network Settings Configure IPX/SPX, AppleTalk, DLC/LLC, and SNMP settings, depending on the print

server model.

Other Settings Configure general printing protocols and services supported by the print server.

The available options depend on the print server model, but can include firmware

update, LPD queues, USB settings, support information, and refresh rate.

AirPrint Enable, set up, or disable network printing from Apple-supported printers.

Select Language Change the language displayed by the HP Embedded Web Server. This page

displays if the web pages support multiple languages. Optionally, select supported

languages through language-preference settings in the browser.

Select Location Select a country/region for the printer.

Table 8-12 HP Embedded Web Server Networking tab > Security settings

Menu Description

Settings View and restore current security settings to factory-default values.

Configure security settings using the Security Configuration Wizard.

NOTE: Do not use the Security Configuration Wizard to configure security settings

if using network-management applications, such as HP Web Jetadmin.

Authorization Control configuration management and use of this printer, including limiting host

access to this printer through an Access Control List (ACL) (for selected print

servers on IPv4 networks only).

Secure Communication Configure Transport Layer Security (TLS) protocol and encryption options.

Networking tab 145

Table 8-12 HP Embedded Web Server Networking tab > Security settings (continued)

Menu Description

Mgmt. Protocols Configure and manage security protocols for this printer, including the following:

● Set the security management level for the HP Embedded Web Server, and

control traffic over HTTP and HTTPS.

● Configure the SNMP (Simple Network Management Protocol) operation. Enable

or disable the SNMP v1/v2c or SNMP v3 agents on the print server.

● Control access through protocols that may not be secure, such as printing

protocols, print services, discovery protocols, name resolution services, and

configuration-management protocols.

802.1X Authentication Configure 802.1X authentication settings on the Jetdirect print server as required for

client authentication on the network, and reset the 802.1X authentication settings to

factory-default values.

CAUTION: When changing the 802.1X authentication settings; the printer might

lose its connection. To reconnect, it might be necessary to reset the print server to a

factory-default state and reinstall the printer.

IPsec/Firewall View or configure a Firewall policy or an IPsec/Firewall policy.

Announcement Agent Enable or disable the HP Device Announcement Agent, set the configuration server,

and configure mutual authentication using certificates.

Table 8-13 HP Embedded Web Server Networking tab > Diagnostics settings

Menu Description

Network Statistics Display network statistics that are collected and stored on the HP Jetdirect print

server.

Protocol Info View a list of network-configuration settings on the HP Jetdirect print server for each

protocol.

Configuration Page View the HP Jetdirect configuration page, which contains status and configuration

information.

Configure IP network settings

Use the EWS to configure the printer network settings.

Printer sharing disclaimer

Review the following disclaimer.

HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating

systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com.

View or change network settings

Use the HP Embedded Web Server to view or change IP configuration settings.

1. Open the HP Embedded Web Server (EWS):

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Chapter 8 Manage the printer

a. From the Home screen on the printer control panel, touch the Information icon , and then

touch the Ethernet icon to display the IP address or host name.

b. Open a web browser, and in the address line, type the IP address or host name exactly as

it displays on the printer control panel. Press the Enter key on the computer keyboard. The

EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might

not be safe, select the option to continue to the website. Accessing this website will not harm

the computer.

2. Click the Networking tab to obtain network information. Change settings as needed.

Rename the printer on a network

To rename the printer on a network so that it can be uniquely identified, use the HP Embedded Web

Server.

1. Open the HP Embedded Web Server (EWS):

a. From the Home screen on the printer control panel, touch the Information icon , and then

touch the Ethernet icon to display the IP address or host name.

b. Open a web browser, and in the address line, type the IP address or host name exactly as

it displays on the printer control panel. Press the Enter key on the computer keyboard. The

EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might

not be safe, select the option to continue to the website. Accessing this website will not harm

the computer.

2. Open the General tab.

3. On the Device Information page, the default printer name is in the Device Name field. You can

change this name to uniquely identify this printer.

NOTE: Completing the other fields on this page is optional.

4. Click the Apply button to save the changes.

Manually configure IPv4 TCP/IP parameters from the control panel

Use the control-panel Settings menus to manually set an IPv4 address, subnet mask, and default

gateway.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. Networking

Rename the printer on a network

147

b. Ethernet

c. TCP/IP

d. IPV 4 Settings

e. Config Method

3. Select the Manual option, and then touch the Save button.

4. Open the Manual Settings menu.

5. Touch the IP Address, Subnet Mask, or Default Gateway option.

6. Touch the first field to open a keypad. Enter the correct digits for the field, and then touch the OK

button.

Repeat the process for each field, and then touch the Save button.

Manually configure IPv6 TCP/IP parameters from the control panel

Use the control-panel Settings menus to manually set an IPv6 address.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. To enable manual configuration, open the following menus:

a. Networking

b. Ethernet

c. TCP/IP

d. IPV6 Settings

3. Select Enable, and then select On.

4. Select the Enable Manual Settings option, and then touch the Done button.

5. To configure the address, open the Address menu, and then touch the field to open a keypad.

6. Use the keypad to enter the address, and then touch the OK button.

7. Touch Save.

Link speed and duplex settings

Use the following steps to make changes to link speed and duplex settings.

NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks.

The link speed and communication mode of the print server must match the network hub. For most

situations, leave the printer in automatic mode. Incorrect changes to the link speed and duplex settings

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Chapter 8 Manage the printer

might prevent the printer from communicating with other network devices. To make changes, use the

printer control panel.

NOTE: The printer setting must match the setting for the network device (a network hub, switch,

gateway, router, or computer).

NOTE: Making changes to these settings causes the printer to turn off and then on. Make changes

only when the printer is idle.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. Networking

b. Ethernet

c. Link Speed

3. Select one of the following options:

● Auto: The print server automatically configures itself for the highest link speed and

communication mode allowed on the network.

● 10T Half: 10 megabytes per second (Mbps), half-duplex operation

● 10T Full: 10 Mbps, full-duplex operation

● 10T Auto: 10 Mbps, automatic-duplex operation

● 100TX Half: 100 Mbps, half-duplex operation

● 100TX Full: 100 Mbps, full-duplex operation

● 100TX Auto: 100 Mbps, automatic-duplex operation

● 1000T Full: 1000 Mbps, full-duplex operation

4. Touch the Save button. The printer turns off and then on.

Printer security features

Restrict who has access to configuration settings, secure data, and prevent access to valuable

hardware components.

Introduction

The printer includes several security features to restrict who has access to configuration settings, to

secure data, and to prevent access to valuable hardware components.

Security statements

Review this important security statement.

The printer supports security standards and recommended protocols that help you keep the printer

secure, protect critical information on your network, and simplify the way you monitor and maintain the

printer.

Printer security features

149

Assign an administrator password

Assign an administrator password for access to the printer and the HP Embedded Web Server so that

unauthorized users cannot change the printer settings.

Use the HP Embedded Web Server (EWS) to set the password

Use the following steps to set a password for the printer.

1. Open the HP Embedded Web Server (EWS):

From the Home screen on the printer control panel, touch the Information icon , and then

touch the Ethernet icon to display the IP address or host name.

b. Open a web browser, and in the address line, type the IP address or host name exactly as

it displays on the printer control panel. Press the Enter key on the computer keyboard. The

EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might

not be safe, select the option to continue to the website. Accessing this website will not harm

the computer.

2. Click the Security tab.

3. Open the General Security menu.

4. In the area labeled Set the Local Administrator Password, enter the name to associate with the

password in the Username field.

5. Enter the password in the New Password field, and then enter it again in the Verify Password field.

NOTE: To change an existing password, first enter the existing password in the Old Password field.

6. Click the Apply button.

IMPORTANT: Make note of the password and store it in a safe place. The administrator password

cannot be recovered. If the administrator password is lost or forgotten, contact HP Support for the

assistance required to completely reset the printer.

Click here to contact HP Support about resetting the printer password.

Provide user access credentials at the printer control panel

Use the following steps to sign into the control panel.

Some features on the printer control panel can be secured so that unauthorized people cannot use

them. When a feature is secured, the printer prompts you to sign in before you can use it. You can also

Typically, the credentials for signing in to the printer are the same as for signing in to the network.

Consult the network administrator for this printer if you have questions about which credentials to use.

1. From the Home screen on the printer control panel, select Sign In.

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Chapter 8 Manage the printer

2. Follow the prompts to enter the credentials.

NOTE: To maintain security for the printer, select Sign Out when you have finished using the printer.

IP Security

IP Security (IPsec) is a set of protocols that control IP-based network traffic to and from the printer. IPsec

provides host-to-host authentication, data integrity, and encryption of network communications.

For printers that are connected to the network and have an HP Jetdirect print server, you can configure

IPsec by using the Networking tab in the HP Embedded Web Server.

Encryption support: HP High Performance Secure Hard Disks

The hard disk provides hardware-based encryption so you can securely store sensitive data without

impacting printer performance. This hard disk uses the latest Advanced Encryption Standard (AES) and

has versatile time-saving features and robust functionality.

Use the Security menu in the HP Embedded Web Server to configure the disk.

Lock the formatter

The formatter has a slot that you can use to attach a security cable.

Locking the formatter prevents someone from removing valuable components from it.

Energy-conservation settings

Learn about the energy-conservation settings that are available for the printer.

Print with EconoMode

This printer has an EconoMode option for printing drafts of documents. Using EconoMode can use less

toner. However, using EconoMode can also reduce print quality.

HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner

supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is

no longer acceptable, consider replacing the toner cartridge.

NOTE: If this option is not available in the print driver, set it using the printer control panel.

Configure EconoMode from the printer control panel:

1. From the printer control panel, open the Settings menu.

2. Open the following menus:

a. Copy/Print or Print

b. Default Print Options

c. Quality Level

3. Select EconoMode to enable the feature.

IP Security

151

Set the sleep timer and configure the printer to use 1 watt or less of power

The sleep settings affect how much power the printer uses, the wake/sleep time, how quickly the printer

enters sleep mode, and how quickly the printer wakes up from sleep mode.

To configure the printer to use 1 watt or less of power while in sleep mode, enter the time for the Sleep

after Inactivity setting.

1. From the Home screen on the printer control panel, select Settings.

2. Open the following menus:

● General

● Energy Settings

● Sleep Settings

3. Select Sleep after Inactivity to specify the number of minutes the printer is inactive before it enters

sleep mode. Enter the appropriate time period.

4. Select Done to save the settings.

Set the sleep schedule

Use the Sleep Schedule feature to configure the printer to automatically wake or go into Sleep mode at

specific times on specific days of the week.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. General

b. Energy Settings

c. Sleep Schedule

3. Select the New Event button, and then select the type of event to schedule: Wake Event or Sleep

Event.

4. For a wake or sleep event, configure the time and the days of the week for the event. Select Save to

save the setting.

HP Web Jetadmin

HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety

of networked HP products, including printers, multifunction printers, and digital senders. This single

solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and

imaging environment — ultimately increasing business productivity by helping you save time, control

costs, and protect your investment.

HP Web Jetadmin upgrades are periodically made available to provide support for specific product

features. Go to www.hp.com/go/webjetadmin for more information.

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Chapter 8 Manage the printer

Software and firmware updates

HP regularly updates features that are available in the printer firmware. To take advantage of the most

current features, update the printer firmware.

Download the most recent firmware update file from the web:

Go to www.hp.com/support/lj8601MFP. Click Software, Drivers and Firmware.

Software and firmware updates 153

Solve problems9

Troubleshoot problems with the printer. Locate additional resources for help and technical support.

The following information is correct at the time of publication. For current information, see www.hp.com/

support/lj8601MFP.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and configure

● Learn and use

● Solve problems

● Download software and firmware updates

● Join support forums

● Find warranty and regulatory information

Customer support

Find support contact options for your HP printer.

Table 9-1

Customer support options

Support option Location

Get telephone support for your country/

region.

Have the printer name, serial number,

date of purchase, and problem

description ready.

Country/region phone numbers are on the flyer that was in the box with the printer or

at support.hp.com.

Get 24-hour Internet support, and

download software utilities and drivers.

www.hp.com/support/lj8601MFP

Order additional HP service or

maintenance agreements.

www.hp.com/go/carepack

Control panel help system

The printer has a built-in Help system that explains how to use each screen. To open the Help system,

touch the Help button in the upper-right corner of the screen.

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Chapter 9 Solve problems

12:42 PM

Copy Scan Print

Fax

Reset

For some screens, the Help opens to a global menu where you can search for specific topics. You can

browse through the menu structure by touching the buttons in the menu.

Some Help screens include animations that show specific procedures, such as clearing paper jams.

If the printer alerts of an error or warning, touch the Help button to open a message that describes

the problem. The message also contains instructions to help solve the problem.

Reset factory settings

Resetting the printer settings to the factory-set defaults can help resolve problems.

Introduction

Use one of the following methods to reset the printer settings to the original settings from the factory.

Method one: Reset factory settings from the printer control panel

Use the printer control panel to restore the settings to their original values.

1. From the Home screen on the printer control panel, navigate to the Settings application, and then

select the Settings icon.

2. Open the following menus:

a. General

b. Reset Factory Settings

3. Select Reset.

A verification message advises that completing the reset function might result in loss of data.

4. Select Reset to complete the process.

NOTE: The printer restarts automatically after the reset operation completes.

Reset factory settings

155

Method two: Reset factory settings from the HP Embedded Web Server (network-

connected printers only)

Use the HP EWS to reset the printer settings to the original settings.

1. On the printer control panel, select the Information button , and then select the Network icon

to display the IP address or host name.

2. Open the General tab.

3. On the left side of the screen, click Reset Factory Settings.

4. Click the Reset button.

NOTE: The printer restarts automatically after the reset operation completes.

A “Cartridge is low” or “Cartridge is very low” message displays

on the printer control panel or EWS

Review the possible solutions to this issue.

Cartridge is low: The printer indicates when a toner cartridge level is low. Actual toner cartridge life

remaining may vary. Consider having a replacement available to install when print quality is no longer

acceptable. The toner cartridge does not need to be replaced now.

Cartridge is very low: The printer indicates when the toner cartridge level is very low. Actual toner

cartridge life remaining may vary. Consider having a replacement available to install when print quality

is no longer acceptable. The toner cartridge does not need to be replaced now unless the print quality is

no longer acceptable.

HP’s Premium Protection Warranty expires near the end of useable cartridge life. Check the Supplies

Status Page or the HP Embedded Web Server (EWS) for the status.

Printer does not pick up paper or misfeeds

Use this information if the printer is not picking up paper from the tray or is picking up multiple sheets of

paper at one time.

Introduction

The following solutions can help solve problems if the printer is not picking up paper from the tray or is

picking up multiple sheets of paper at one time. Either of these situations can result in paper jams.

The printer does not pick up paper

If the printer does not pick up paper from the tray, try these solutions:

1. Open the printer and remove any jammed sheets of paper. Verify that no torn remnants of paper

remain inside the printer.

2. Load the tray with the correct size of paper for the job.

3. Make sure the paper size and type are set correctly on the printer control panel.

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Chapter 9 Solve problems

4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides

to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the

marking on the tray.

NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the

indentations or markings in the tray.

The following images show examples of the paper-size indentations in the trays for various printers.

Most HP printers have markings similar to these.

Figure 9-1 Size markings for Tray 1 or the multipurpose tray

Figure 9-2 Size markings for cassette trays

LTR/LGL

JIS B5

EXEC

LTR/LGL

JIS B5

A4 B5

10.5

11 10.5

5. Verify that the humidity in the room is within specifications for this printer and that paper is being

stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep

paper dry.

In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it

might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper

from the stack.

The printer does not pick up paper

157

In low-humidity environments, excess static electricity can cause sheets of paper to stick together.

If this happens, remove the paper from the tray, and flex the stack by holding it at each end and

bringing the ends up to form a U shape. Then, rotate the ends down to reverse the U shape. Next,

hold each side of the stack of paper and repeat this process. This process releases individual

sheets without introducing static electricity. Straighten the paper stack against a table before

returning it to the tray.

Figure 9-3 Technique for flexing the paper stack

6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load

paper, and continue.

7. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened

with warm water. Use distilled water, if it is available.

CAUTION: Do not spray water directly onto the printer. Instead, spray water on the cloth or dab

the cloth in water and wring it out before cleaning the rollers.

The following image shows examples of the roller location for various printers.

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Chapter 9 Solve problems

Figure 9-4 Roller locations for Tray 1 or the multipurpose tray

The printer picks up multiple sheets of paper

If the printer picks up multiple sheets of paper from the tray, try these solutions:

1. Remove the stack of paper from the tray and flex it, rotate it 180 degrees, and flip it over.

Do not fan

the paper.

Return the stack of paper to the tray.

NOTE: Fanning the paper introduces static electricity. Instead of fanning the paper, flex the stack

by holding it at each end and bringing the ends up to form a U shape. Then, rotate the ends down to

reverse the U shape. Next, hold each side of the stack of paper and repeat this process. This

process releases individual sheets without introducing static electricity. Straighten the paper

stack against a table before returning it to the tray.

The printer picks up multiple sheets of paper

159

Figure 9-5 Technique for flexing the paper stack

2. Use only paper that meets HP specifications for this printer.

3. Verify that the humidity in the room is within specifications for this printer, and that paper is being

stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep

paper dry.

In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it

might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper

from the stack.

In low-humidity environments, excess static electricity can cause sheets of paper to stick together. If

this happens, remove the paper from the tray and flex the stack as described above.

4. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different

package.

5. Make sure the tray is not overfilled by checking the stack-height markings inside the tray. If it is

overfilled, remove the entire stack of paper from the tray, straighten the stack, and then return some

of the paper to the tray.

The following examples show the stack-height markings in the trays for various printers. Most HP

printers have markings similar to these. Also make sure that all sheets of paper are below the tabs

near the stack-height marks. These tabs help hold the paper in the correct position as it enters the

printer.

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Chapter 9 Solve problems

Figure 9-6 Stack-height markings

Figure 9-7 Tab for the paper stack

6. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides

to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the

marking on the tray.

NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the

indentations or markings in the tray.

The following images show examples of the paper-size indentations in the trays for various printers.

Most HP printers have markings similar to these.

The printer picks up multiple sheets of paper

161

Figure 9-8 Size markings for Tray 1 or the multipurpose tray

Figure 9-9 Size markings for cassette trays

LTR/LGL

JIS B5

EXEC

LTR/LGL

JIS B5

A4 B5

10.5

11 10.5

7. Make sure the printing environment is within recommended specifications.

The document feeder jams, skews, or picks up multiple sheets of paper

If the document feeder jams, skews, or picks up multiple sheets of paper, try these solutions.

NOTE: This information applies to MFP printers only.

● The original might have something on it, such as staples or self-adhesive notes, that must be

removed.

● Check that all rollers are in place and that the roller-access cover inside the document feeder is

closed.

● Make sure that the top document-feeder cover is closed.

● The pages might not be placed correctly. Straighten the pages and adjust the paper guides to

center the stack.

● The paper guides must be touching the sides of the paper stack to work correctly. Make sure that

the paper stack is straight and the guides are against the paper stack.

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Chapter 9 Solve problems

● The document feeder input tray or output bin might contain more than the maximum number of

pages. Make sure the paper stack fits below the guides in the input tray, and remove pages from the

output bin.

● Verify that there are no pieces of paper, staples, paper clips, or other debris in the paper path.

● Clean the document-feeder rollers and the separation pad. Use compressed air or a clean, lint-free

cloth moistened with warm water. If misfeeds still occur, replace the rollers.

● From the Home screen on the printer control panel, scroll to and touch the Supplies button. Check

the status of the document-feeder kit, and replace it if necessary.

Clear paper jams

Use the procedures in this section to clear jammed paper from the printer paper path.

Paper jam locations

Jams can occur in these locations.

Clear paper jams

163

104

Table 9-2 Jam locations

Item Description

1 Document feeder

2 Document feeder output bin

3 Output bin

4 Right door and fuser area

5 Tray 1 (multipurpose tray)

164 Chapter 9 Solve problems

Table 9-2 Jam locations (continued)

Item Description

6 Lower right door

7 Tray 2, Tray 3, Tray 4, and Tray 5

Auto-navigation for clearing paper jams

Learn about printer jam clearing auto-navigation.

The auto-navigation feature assists in clearing jams by providing step-by-step instructions on the control

panel.

When you complete a step, the printer displays instructions for the next step until you have completed all

steps in the procedure.

Experiencing frequent or recurring paper jams?

To reduce the number of paper jams, try these solutions.

1. Use only paper that meets HP specifications for this printer.

2. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different

package.

3. Use paper that has not previously been printed or copied on.

4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten

the stack, and then return some of the paper to the tray.

5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides

so they are touching the paper stack without bending it.

6. Make sure that the tray is fully inserted in the printer.

7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed

sheets one at a time.

8. Open the Trays menu on the printer control panel. Verify that the tray is configured correctly for the

paper type and size.

9. Make sure the printing environment is within recommended specifications.

31.13.yz jam error in the document feeder

The following information describes how to clear paper jams in the document feeder. When a jam

occurs, the control panel displays an animation that assists in clearing the jam.

Auto-navigation for clearing paper jams

165

1. Remove all paper from the document feeder input tray.

2. Remove all paper and clear any jams in the output tray.

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Chapter 9 Solve problems

3. Open the document-feeder cover.

4. Remove any jammed paper.

5. Remove and clean the document feeder rollers

31.13.yz jam error in the document feeder

167

a. Release the roller cover. Slide the cover latch in the direction indicated.

b. Release the rollers assembly. Use the latch to lower down the roller assembly.

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Chapter 9 Solve problems

c. Remove rollers from the document feeder by sliding the rollers in the direction indicated.

d. Clean the rollers with a dampen lint free cloth.

e. Replace the rollers using the reverse order of removal.

6. Close the document-feeder cover.

7. Remove jammed paper from under the document feeder.

31.13.yz jam error in the document feeder

169

a. Lift up the flatbed cover to check if there is any jammed paper under it.

b. Remove paper jams as needed.

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Chapter 9 Solve problems

c. Close the flatbed cover.

8. Adjust the paper guides and ensure the paper is not loaded above the load arrow line.

NOTE: To avoid jams, make sure the guides in the document-feeder input tray are adjusted against

the document, without bending the document. To copy narrow documents, use the flatbed scanner.

Remove all staples and paper clips from original documents.

NOTE: Original documents that are printed on heavy, glossy paper can jam more frequently than

originals that are printed on plain paper.

13.B2.A1, 13.B2.D2 jam error in tray 1 (multipurpose tray)

Use the following procedure to clear paper jams in Tray 1. When a jam occurs, the control panel displays

an animation that assists in clearing the jam.

13.B2.A1, 13.B2.D2 jam error in tray 1 (multipurpose tray)

171

1. Gently remove the jammed paper.

2. If the paper can not be removed from the input tray, open the right door to remove the paper.

a. Open the right door.

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Chapter 9 Solve problems

b. Remove paper jam from printer.

c. Close the right door.

3. Ensure the tray guides are set correctly and that the paper tray is not over filled.

Callouts show paper size and fill level.

4. Open and then close the front door to resume printing.

5. If the error persists, clean the tray 1 rollers.

13.B2.A1, 13.B2.D2 jam error in tray 1 (multipurpose tray)

173

a. Remove the tray 1 roller cover.

● Callout 1- Slide cover in the direction indicated.

● Callout 2- Pull cover out of printer tray.

b. Clean the rollers with a dampened lint free roller.

6. Resume printing.

7. If the error persists, contact customer support.

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Chapter 9 Solve problems

13.B2.A2, 13.B2.D2 jam errors in tray 2

Use the following procedure to check for paper in all possible jam locations related to Tray 2. When a jam

occurs, the control panel might display a message and an animation that assists in clearing the jam.

CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it.

1. Open the right door.

2. Gently remove any jammed paper.

3. Close the right door.

13.B2.A2, 13.B2.D2 jam errors in tray 2

175

4. Open the tray 2.

5. Gently remove any jammed paper.

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Chapter 9 Solve problems

6. Ensure that the tray guides are set to the correct paper size being installed into the tray. The arrow

on the guides should line up exactly with the line connected to the paper size designation. Ensure

that the tray is not filled above the fill mark on the tray.

● Callout 1 - Set paper guides.

● Callout 2 - Paper must not be filled above mark.

7. Close the tray. Printing automatically resumes.

8. If the issue persists, remove tray 2 from the printer.

13.B2.A2, 13.B2.D2 jam errors in tray 2

177

9. Check for paper jammed behind the tray.

10. Clean the tray rollers with a dampened lint free cloth.

11. If the error persists, contact customer support.

13.A3.A3, 13.A3.D3 jam errors in tray 3

Use the following procedure to check for paper in all possible jam locations related to Tray 2 or Tray 3.

When a jam occurs, the control panel might display a message and an animation that assists in clearing

the jam.

CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it.

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Chapter 9 Solve problems

1. Open the right door.

2. Gently remove any jammed paper.

3. Close the right door.

13.A3.A3, 13.A3.D3 jam errors in tray 3

179

4. Open the tray 3.

5. Gently remove any jammed paper.

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Chapter 9 Solve problems

6. Ensure that the tray guides are set to the correct paper size being installed into the tray. The arrow

on the guides should line up exactly with the line connected to the paper size designation. Ensure

that the tray is not filled above the fill mark on the tray.

● Callout 1 - Set paper guides.

● Callout 2 - Paper must not be filled above mark.

7. Close the tray. Printing automatically resumes.

8. If the issue persists, remove tray 3 from the printer.

13.A3.A3, 13.A3.D3 jam errors in tray 3

181

9. Check for paper jammed behind the tray.

10. Clean the tray rollers with a dampened lint free cloth.

11. If the error persists, contact customer support.

13.A8.A4, 13.A8.D4 jam errors in tray 4

Use the following procedure to check for paper in all possible jam locations related to Tray 2 or Tray 3.

When a jam occurs, the control panel might display a message and an animation that assists in clearing

the jam.

CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it.

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Chapter 9 Solve problems

1. Open the right door.

2. Gently remove any jammed paper.

3. Close the right door.

13.A8.A4, 13.A8.D4 jam errors in tray 4

183

4. Open the lower right door.

5. Remove any paper found, then close the door.

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Chapter 9 Solve problems

6. Open the tray 4.

7. Gently remove any jammed paper.

13.A8.A4, 13.A8.D4 jam errors in tray 4

185

8. Ensure that the tray guides are set to the correct paper size being installed into the tray. The arrow

on the guides should line up exactly with the line connected to the paper size designation. Ensure

that the tray is not filled above the fill mark on the tray.

● Callout 1 - Set paper guides.

● Callout 2 - Paper must not be filled above mark.

9. Reload the paper and continue printing.

10. If the issue persists, remove tray 4 from the printer.

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Chapter 9 Solve problems

11. Check for paper jammed behind the tray.

12. Clean the tray rollers with a dampened lint free cloth.

13. If the error persists, contact customer support.

13.A8.A5, 13.A8.D5 jam errors in tray 5

Use the following procedure to check for paper in all possible jam locations related to Tray 2 or Tray 3.

When a jam occurs, the control panel might display a message and an animation that assists in clearing

the jam.

CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it.

13.A8.A5, 13.A8.D5 jam errors in tray 5

187

1. Open the right door.

2. Gently remove any jammed paper.

3. Close the right door.

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Chapter 9 Solve problems

4. Open the lower right door.

5. Remove any paper found, then close the door.

13.A8.A5, 13.A8.D5 jam errors in tray 5

189

6. Open the tray 4.

7. Gently remove any jammed paper.

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Chapter 9 Solve problems

8. Ensure that the tray guides are set to the correct paper size being installed into the tray. The arrow

on the guides should line up exactly with the line connected to the paper size designation. Ensure

that the tray is not filled above the fill mark on the tray.

● Callout 1 - Set paper guides.

● Callout 2 - Paper must not be filled above mark.

9. Reload the paper and continue printing.

10. If the issue persists, remove tray 5 from the printer.

13.A8.A5, 13.A8.D5 jam errors in tray 5

191

11. Check for paper jammed behind the tray.

12. Clean the tray rollers with a dampened lint free cloth.

13. If the error persists, contact customer support.

13.B9, 13.B2, 13.FF jam errors in the right door and fuser area

Use the following procedure to clear paper jams in the right door and fuser area. When a jam occurs, the

control panel displays an animation that assists in clearing the jam.

NOTE: The fuser is hot while the printer is in use. Wait for the fuser to cool before clearing jams.

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Chapter 9 Solve problems

1. Open the right door.

2. Gently remove any jammed paper.

NOTE: If the paper is difficult to remove from fuser area tray, remove it from the output bin.

13.B9, 13.B2, 13.FF jam errors in the right door and fuser area

193

3. Close the right door.

4. Ensure a good-quality paper is being used and meets specifications for the printer. Open a new

ream of paper to test printing.

5. If the error persists, contact customer support.

13.B4, 13.D3 jam errors in the duplexer

Use the following procedure to clear paper jams in the right door and fuser area. When a jam occurs, the

control panel displays an animation that assists in clearing the jam.

NOTE: The fuser is hot while the printer is in use. Wait for the fuser to cool before clearing jams.

1. Open the right door.

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Chapter 9 Solve problems

2. Gently remove any jammed paper found in the duplex unit.

13.B4, 13.D3 jam errors in the duplexer 195

3. Close the right door.

4. Check the duplex, turn around and remove any paper found.

NOTE: The paper might be further back in the path than the image shown.

5. Ensure a good-quality paper is being used and meets specifications for the printer. Open a new

ream of paper to test printing.

6. If the error persists, contact customer support.

13.E1 jam error in the output bin

Use the following procedure to check for paper in all possible jam locations in the output bin. When a jam

occurs, the control panel displays an animation that assists in clearing the jam.

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Chapter 9 Solve problems

1. If paper is visible in the output bin, grasp the leading edge and remove it.

2. Open the right door and check for any paper inside the door area.

13.E1 jam error in the output bin

197

3. Gently remove any jammed paper.

4. Ensure a good-quality paper is being used and meets specifications for the printer. Open a new

ream of paper to test printing.

5. If the error persists, contact customer support.

Resolving mono print quality problems

Use the information below to troubleshoot print-quality and image-quality problems on mono (black and

white) HP LaserJet Enterprise printers.

Introduction

The troubleshooting steps can help resolve the following defects:

● Blank pages

● Black pages

● Curled paper

● Dark or light bands

● Dark or light streaks

● Fuzzy print

● Gray background or dark print

● Light print

● Loose toner

● Missing toner

● Scattered dots of toner

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Chapter 9 Solve problems

● Skewed images

● Smears

● Streaks

Troubleshoot print quality

To resolve print-quality issues, try these steps in the order presented.

To troubleshoot specific image defects, see Troubleshoot image defects.

Update the printer firmware

Try upgrading the printer firmware.

For instructions, go to www.hp.com/support.

Print from a different software program

Try printing from a different software program.

If the page prints correctly, the problem is with the software program from which you were printing.

Check the paper-type setting for the print job

Check the paper type setting when printing from a software program and the printed pages have

smears, fuzzy or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing

toner.

Check the paper type setting on the control panel

Check the paper type setting on the printer control panel, and change the setting as needed.

1. Open and close the paper tray.

2. Follow the control panel prompts to confirm or modify the paper type and size settings for the tray.

3. Make sure the paper loaded meets specifications.

4. Adjust the humidity and resistance setting on the control panel to match the environment.

a. Open the following menus:

i. Settings

ii. Copy/Print or Print

iii. Print Quality

iv. Adjust Paper Type

b. Select the paper type that matches the type loaded in the tray.

c. Use the arrows to increase or decrease the humidity and resistance setting.

5. Make sure the driver settings match the control panel settings.

NOTE: The print driver settings will override any control panel settings.

Troubleshoot print quality

199

Check the paper type setting (Windows)

Check the paper type setting for Windows, and change the setting as needed.

NOTE: The print driver settings will override any control panel settings.

1. From the software program, select the Print option.

2. Select the printer, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. From the Paper Type drop-down list, click the More... option.

5. Expand the list of Type is: options.

6. Expand the category of paper types that best describes your paper.

7. Select the option for the type of paper you are using, and click the OK button.

8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK

button to print the job.

Check the paper type setting (macOS)

Check the paper type setting for macOS, and change the setting as needed.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the printer.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and

then click the Finishing menu.

4. Select a type from the Media Type drop-down list.

5. Click the Print button.

Check toner-cartridge status

Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the

status of other replaceable maintenance parts.

Step one: Print the Supplies Status Page

The supplies status page indicates the cartridge status.

1. From the Home screen on the printer control panel, select the Reports menu.

2. Select the Configuration/Status Pages menu.

3. Select Supplies Status Page, and then select Print to print the page.

Step two: Check supplies status

Check the supplies status report as follows.

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Chapter 9 Solve problems

1. Look at the supplies status report to check the percent of life remaining for the toner cartridges

and, if applicable, the status of other replaceable maintenance parts.

Print quality problems can occur when using a toner cartridge that is at its estimated end of life.

The supplies status page indicates when a supply level is very low. After an HP supply has reached

the very low threshold, HP’s premium protection warranty on that supply has ended.

The toner cartridge does not need to be replaced now unless the print quality is no longer

acceptable. Consider having a replacement available to install when print quality is no longer

acceptable.

If you determine that you need to replace a toner cartridge or other replaceable maintenance

parts, the supplies status page lists the genuine HP part numbers.

2. Check to see if you are using a genuine HP cartridge.

A genuine HP toner cartridge has the word “HP” on it, or has the HP logo on it. For more information

on identifying HP cartridges go to www.hp.com/go/learnaboutsupplies.

Print a cleaning page

During the printing process paper, toner, and dust particles can accumulate inside the printer and can

cause print-quality issues such as toner specks or spatter, smears, streaks, lines, or repeating marks.

Follow these steps to clean the printer paper path:

1. From the Home screen on the printer control panel, select the Support Tools menu.

2. Select the following menus:

a. Maintenance

b. Calibration/Cleaning

c. Cleaning Page

3. Select Print to print the page.

A Cleaning... message displays on the printer control panel. The cleaning process takes a few

minutes to complete. Do not turn the printer off until the cleaning process has finished. When it is

finished, discard the printed page.

Visually inspect the toner cartridge or cartridges

Follow these steps to inspect each toner cartridge:

1. Remove the toner cartridge from the printer, and verify that the sealing tape has been removed.

2. Check the memory chip for damage.

3. Examine the surface of the green imaging drum.

CAUTION: Do not touch the imaging drum. Fingerprints on the imaging drum can cause print-

quality problems.

4. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the toner

cartridge.

5. Reinstall the toner cartridge and print a few pages to see if the problem has resolved.

Print a cleaning page

201

Check paper and the printing environment

Use the following information to check the paper selection and the printing environment.

Step one: Use paper that meets HP specifications

Some print-quality problems arise from using paper that does not meet HP specifications.

● Always use a paper type and weight that this printer supports.

● Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles,

voids, staples, and curled or bent edges.

● Use paper that has not been previously printed on.

● Use paper that does not contain metallic material, such as glitter.

● Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in

Inkjet printers.

● Use paper that is not too rough. Using smoother paper generally results in better print quality.

Step two: Check the environment

The environment can directly affect print quality and is a common cause of print-quality or paper-

feeding issues. Try the following solutions:

● Move the printer away from drafty locations, such as open windows or doors, or air-conditioning

vents.

● Make sure the printer is not exposed to temperatures or humidity outside of printer specifications.

● Do not place the printer in a confined space, such as a cabinet.

● Place the printer on a sturdy, level surface.

● Remove anything that is blocking the vents on the printer. The printer requires good air flow on all

sides, including the top.

● Protect the printer from airborne debris, dust, steam, grease, or other elements that can leave

residue inside the printer.

Step three: Set the individual tray alignment

Follow these steps when text or images are not centered or aligned correctly on the printed page when

printing from specific trays.

1. From the Home screen on the printer control panel, select the Settings menu.

2. Select the following menus:

a. Copy/Print or Print

b. Print Quality

c. Image Registration

3. Select Tray, and then select the tray to adjust.

4. Select Print Test Page, and then follow the instructions on the printed pages.

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Chapter 9 Solve problems

5. Select Print Test Page again to verify the results, and then make further adjustments if necessary.

6. Select Done to save the new settings.

Try a different print driver

Try a different print driver when printing from a software program and the printed pages have

unexpected lines in graphics, missing text, missing graphics, incorrect formatting, or substituted fonts.

Download a different print driver from the HP support Web site: www.hp.com/support/lj8601MFP.

Check the EconoMode settings

HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner

supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is

no longer acceptable, consider replacing the toner cartridge.

NOTE: This feature is available with the PCL 6 print driver for Windows. If you are not using that driver,

you can enable the feature by using the HP Embedded Web Server.

Follow these steps if the entire page is too dark or too light.

1. From the software program, select the Print option.

2. Select the printer, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab, and locate the Print Quality area.

4. If the entire page is too dark, use these settings:

● Select the 600 dpi option, if available.

● Select the EconoMode check box to enable it.

If the entire page is too light, use these settings:

● Select the FastRes 1200 option, if available.

● Clear the EconoMode check box to disable it.

5. Click the OK button to close the Document Properties dialog box. In the Print dialog, click the OK

button to print the job.

Adjust print density

Complete the following steps to adjust the print density.

1. From the Home screen on the printer control panel, select the Settings menu.

2. Open the following menus:

a. Copy/Print or Print

b. Print Quality

c. Toner Density

3. Move the slider toward either Less or More to the desired density setting.

Try a different print driver

203

Troubleshoot image defects

Review examples of image defects and steps to resolve these defects.

Table 9-3 Image defects table quick reference

Sample Description Possible solutions

Table 9-10 Light print Table 9-8 Gray background or dark print Table 9-6 Blank page — No print

Table 9-5 Black page Table 9-4 Banding defects Table 9-12 Streak defects

Table 9-7 Fixing/fuser defects Table 9-9 Image placement defects Table 9-11 Output defects

204 Chapter 9 Solve problems

Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps

as a starting point for solving image defect issues.

1. Reprint the document. Print quality defects can be intermittent in nature or can go away completely

with continued printing.

2. Check the condition of the cartridge or cartridges. If a cartridge is in a Very Low state (it has

passed the rated life), replace the cartridge.

3. Make sure that the driver and tray print mode settings match the media that is loaded in the tray.

Try using a different ream of media or a different tray. Try using a different print mode.

4. Make sure that the printer is within the supported operating temperature/humidity range.

5. Make sure that the paper type, size, and weight are supported by the printer. See support.hp.com

for a list of the supported paper sizes and types for the printer.

NOTE: The term “fusing” refers to the part of the printing process where toner is affixed to paper.

The following examples depict letter-size paper that has passed through the printer short edge first.

Table 9-4

Banding defects

Sample Description Possible solutions

Dark or light lines which repeat down

the length of the page, and are wide-

pitch and/or impulse bands. They might

be sharp or soft in nature. The defect

displays only in areas of fill, not in text or

sections with no printed content.

1. Reprint the document.

2. Try printing from another tray.

3. Replace the cartridge.

4. Use a different paper type.

5. Enterprise models only: From the

Home screen on the printer control

panel, go to the Adjust Paper Types

menu, and then choose a print

mode that is designed for a slightly

heavier media than what you are

using. This slows the print speed

and might improve the print quality.

6. If the issue persists, go to

support.hp.com.

Troubleshoot image defects

205

Table 9-5 Black page

Sample Description Possible solutions

The entire printed page is black.

1. Visually inspect the cartridge to

check for damage.

2. Make sure that the cartridge is

installed correctly.

3. Replace the cartridge.

4. If the issue persists, go to

support.hp.com.

Table 9-6 Blank page — No print

Sample Description Possible solutions

The page is completely blank and

contains no printed content.

1. Make sure that the cartridges are

genuine HP cartridges.

2. Make sure that the cartridge is

installed correctly.

3. Print with a different cartridge.

4. Check the paper type in the paper

tray and adjust the printer settings

to match. If necessary, select a

lighter paper type.

5. If the issue persists, go to

support.hp.com.

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Chapter 9 Solve problems

Table 9-7 Fixing/fuser defects

Sample Description Possible solutions

Slight shadows or offsets of the image

are repeated down the page. The

repeated image might fade with each

recurrence.

1. Reprint the document.

2. Check the paper type in the paper

tray and adjust the printer settings

to match. If necessary, select a

lighter weight paper type.

3. If the issue persists, go to

support.hp.com.

Toner rubs off along either edge of the

page. This defect is more common at the

edges of high-coverage jobs, and on light

media types, but can occur anywhere on

the page.

1. Reprint the document.

2. Check the paper type in the paper

tray and adjust the printer settings

to match. If necessary, select a

heavier paper type.

3. Enterprise models only: From the

printer control panel, go to the

Edge-to-Edge menu and then select

Normal. Reprint the document.

4. Enterprise models only: From the

printer control panel, select Auto

Include Margins and then reprint

the document.

5. If the issue persists, go to

support.hp.com.

Troubleshoot image defects

207

Table 9-8 Gray background or dark print

Sample Description Possible solutions

The image or text is darker than

expected and/or the background is gray.

1. Make sure that the paper in the

trays has not already been run

through the printer.

2. Use a different paper type.

3. Reprint the document.

4. Mono models only: From the Home

screen on the printer control panel,

go to the Adjust Toner Density

menu, and then adjust the toner

density to a lower level.

5. Make sure that the printer is

within the supported operating

temperature and humidity range.

6. Replace the cartridge.

7. If the issue persists, go to

support.hp.com.

Table 9-9

Image placement defects

Sample Description Possible solutions

The image is not centered, or is skewed

on the page. The defect occurs when the

paper is not positioned properly as it is

pulled from the tray and moves through

the paper path.

1. Reprint the document.

2. Remove the paper and then reload

the tray. Make sure that all the

paper edges are even on all sides.

3. Make sure that the top of the paper

stack is below the tray-full indicator.

Do not overfill the tray.

4. Make sure that the paper guides

are adjusted to the correct size

for the paper. Do not adjust the

paper guides tightly against the

paper stack. Adjust them to the

indentations or markings in the tray.

5. If the issue persists, go to

support.hp.com.

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Chapter 9 Solve problems

Table 9-10 Light print

Sample Description Possible solutions

The printed content is light or faded on

the entire page.

1. Reprint the document.

2. Remove the cartridge, and then

shake it to redistribute the toner.

Reinsert the toner cartridges into

the printer and close the cover. For

a graphical representation of this

procedure, see

Replace the toner

cartridges

3. Mono models only: Make sure that

the EconoMode setting is disabled,

both at the printer control panel

and in the print driver.

4. Make sure that the cartridge is

installed correctly.

5. Print a Supplies Status Page and

check the life and usage of the

cartridge.

6. Replace the cartridge.

7. If the issue persists, go to

support.hp.com.

Table 9-11

Output defects

Sample Description Possible solutions

Printed pages have curled edges. The

curled edge can be along the short or

long side of the paper. Two types of curl

are possible:

● Positive curl: The paper curls

toward the printed side. The defect

occurs in dry environments or

when printing high-coverage pages.

● Negative curl: The paper curls

away from the printed side. The

defect occurs in high-humidity

environments or when printing low-

coverage pages.

1. Reprint the document.

2. Positive curl: From the printer

control panel, select a heavier

paper type. The heavier paper type

creates a higher temperature for

printing.

Negative curl: From the printer

control panel, select a lighter paper

type. The lighter paper type creates

a lower temperature for printing.

Try storing the paper in a dry

environment prior to use, or use

freshly opened paper.

3. Print in duplex mode.

4. If the issue persists, go to

support.hp.com.

Troubleshoot image defects

209

Table 9-11 Output defects (continued)

Sample Description Possible solutions

The paper does not stack well in the

output tray. The stack might be uneven,

skewed, or the pages might be pushed

out of the tray and onto the floor. Any of

the following conditions can cause this

defect:

● Extreme paper curl

● The paper in the tray is wrinkled or

deformed

● The paper is a non-standard paper

type, such as envelopes

● The output tray is too full

1. Reprint the document.

2. Extend the output bin extension.

3. If the defect is caused by

extreme paper curl, refer to the

troubleshooting steps for "Output

curl."

4. Use a different paper type.

5. Use freshly opened paper.

6. Remove the paper from the output

tray before the tray gets too full.

7. If the issue persists, go to

support.hp.com.

Table 9-12

Streak defects

Sample Description Possible solutions

Light vertical streaks that usually span

the length of the page. The defect

displays only in areas of fill, not in text

or sections with no printed content.

1. Reprint the document.

2. Remove the cartridge, and then

shake it to redistribute the toner.

Reinsert the toner cartridges into

the printer and close the cover. For

a graphical representation of this

procedure, see

Replace the toner

cartridges

3. If the issue persists, go to

support.hp.com.

NOTE: Both light and dark vertical

streaks can occur when the printing

environment is outside the specified

range for temperature or humidity. Refer

to your printer's environmental

specifications for allowable temperature

and humidity levels.

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Chapter 9 Solve problems

Table 9-12 Streak defects (continued)

Sample Description Possible solutions

Dark vertical lines which occur down the

length of the page. The defect might

occur anywhere on the page, in areas of

fill or in sections with no printed content.

1. Reprint the document.

2. Remove the cartridge, and then

shake it to redistribute the toner.

Reinsert the toner cartridges into

the printer and close the cover. For

a graphical representation of this

procedure, see

Replace the toner

cartridges

3. Print a cleaning page.

4. Check the toner level in the

cartridge.

5. If the issue persists, go to

support.hp.com.

Advanced troubleshooting: Resolve print quality issues using System Health Apps

To obtain assistance for print quality issues, use the System Health Apps on the printer control panel.

For more information on advanced print quality troubleshooting, go to HP Support, and then search for

HP System Health Apps or HP Print Quality Diagnostics.

Improve copy image quality

If the printer is having copy quality problems, try the following solutions in the order presented to resolve

the issue.

Try these few simple steps first:

● Use the flatbed scanner rather than the document feeder.

● Use high-quality originals.

● When using the document feeder, load the original document into the feeder correctly, using the

paper guides, to avoid unclear or skewed images.

If the problem still exists, try these additional solutions. If they do not fix the problem, see “Improve print

quality” for further solutions.

Check the scanner glass for dirt and smudges

Learn about solving copy-quality debris problems.

Over time, specks of debris might collect on the scanner glass and document feeder white plastic

backing, which might cause print defects. Use the following procedure to clean the scanner if the printed

pages have streaks, unwanted lines, black dots, poor print quality, or unclear text.

Advanced troubleshooting: Resolve print quality issues using System Health Apps

211

1. Press the power button to turn the printer off, and then disconnect the power cable from the

electrical outlet.

2. Open the scanner lid.

3. Clean the scanner glass (callout 1) and the document feeder strips (callout 2, callout 3) with a soft

cloth or sponge that has been moistened with nonabrasive glass cleaner.

CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon

tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly

on the glass or platen. They might seep and damage the printer.

NOTE: If you are having trouble with streaks on copies when you are using the document feeder,

be sure to clean the small strips of glass on the left side of the scanner (callout 2, callout 3).

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Chapter 9 Solve problems

4. Dry the glass and white plastic parts with a chamois or a cellulose sponge to prevent spotting.

5. Connect the power cable to an outlet, and then press the power button to turn the printer on.

Calibrate the scanner

Calibration is a process that optimizes scan quality.

NOTE: When using the document feeder, make sure to adjust the guides in the input tray so they are

against the original document.

1. From the Home screen on the printer control panel, navigate to the Support Tools application, and

then select the Support Tools icon.

2. Open the following menus:

a. Maintenance

b. Calibration/Cleaning

c. Calibrate Scanner

3. Touch the Start button to start the calibration process. Follow the on-screen prompts.

4. Wait while the printer calibrates, and then try copying again.

Check the paper settings

Follow these steps if copied pages have smears, fuzzy or dark print, curled paper, or areas where

pigment has dropped out.

Check the paper selection options

Use the following steps to check the paper selection options.

1. From the Home screen on the printer control panel, navigate to the Copy application, and then

select the Copy icon.

2. Select Options, and then scroll to and select Paper Selection.

3. Select Paper size, and then select one of the predefined options.

4. Select Paper type, and then select one of the predefined options.

5. Select Paper tray, and then select one of the predefined options.

6. Select Done to save the paper selection options.

Check the image-adjustment settings

Adjust the settings in the Copy menu to optimize image quality.

● Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text

appear crisper, but decreasing it could make photos appear smoother.

Calibrate the scanner

213

● Darkness: Increase or decrease the amount of white and black used in colors in scanned images.

● Contrast: Increase or decrease the difference between the lightest and the darkest color on the

page.

● Background Cleanup: Remove faint colors from the background of scanned images. For example, if

the original document is printed on colored paper, use this feature to lighten the background without

affecting the darkness of the image.

● Automatic Tone: Available for Flow printers only. The printer automatically adjusts the Darkness,

Contrast, and Background Cleanup settings to the most appropriate for the scanned document.

1. From the Home screen on the printer control panel, navigate to the Copy application, and then

select the Copy icon.

2. Select Options, and then scroll to and select Image Adjustment.

3. Adjust the sliders to set the levels, and select Done.

4. Select Copy to start the copy job.

NOTE: These settings are temporary. After you have finished the job, the printer returns to the default

settings.

Optimize copy quality for text or pictures

Optimize the copy job for the type of image being copied: text, graphics, or photos.

1. From the Home screen on the printer control panel, navigate to the Copy application, and then

select the Copy icon.

2. Select Options, and then select Optimize Text/Picture.

3. Select one of the predefined options.

4. Select Copy to start the copy job.

NOTE: These settings are temporary. After you have finished the job, the printer returns to the default

settings.

Improve scan image quality

Try the following basic solutions to improve scanned image quality.

● Use the flatbed scanner rather than the document feeder.

● Use high-quality originals.

● When using the document feeder, load the original document into the feeder correctly, using the

paper guides, to avoid unclear or skewed images.

If the problem still exists, try these additional solutions. If they do not fix the problem, see “Improve print

quality” for further solutions.

Check the scanner glass for dirt and smudges

Learn about solving copy-quality debris problems.

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Chapter 9 Solve problems

Over time, specks of debris might collect on the scanner glass and document feeder white plastic

backing, which might cause print defects. Use the following procedure to clean the scanner if the printed

pages have streaks, unwanted lines, black dots, poor print quality, or unclear text.

1. Press the power button to turn the printer off, and then disconnect the power cable from the

electrical outlet.

2. Open the scanner lid.

Check the scanner glass for dirt and smudges 215