Electric Cooktop
User manual
NZ36FG6432RK
• Your cooktop's model number is located on the bottom or side of the cooktop.
To nd out if your model is ENERGY STAR Certied
go to www.energystar.gov/productnder
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2. IC Notice
This device contains licence-exempt transmitter(s)/receiver(s) that comply with
Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
1) This device may not cause interference.
2) This device must accept any interference, including interference that may cause undesired
operation of the device.
• CAN ICES(B)/NMB(B)
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated so there is at
least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s)
must not be co-located or operated in conjunction with any other antenna or transmitter.
Regulatory Notice
1. FCC Notice
FCC STATEMENT:
The manufacturer is not responsible for any radio of TV interference caused by unauthorized
modication to this microwave oven. It is the responsibility of the user to correct such
interference.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING
Any changes or modications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
FCC RF Exposure Requirements
This device complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. The antenna(s) used for this transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter and must be installed to
provide a separation distance of at least 20 cm from all persons.
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Contents
Important safety instructionsContents
SAVE THESE INSTRUCTIONS
Important safety instructions 3
What you need to know about safety instructions 3
For your safety 4
Surface cooking units 6
Electrical safety 7
Child safety 8
Ventilating hood 8
Glass/ceramic cooking surfaces 8
Critical installation warnings 9
Critical usage warning 10
Usage cautions 12
Critical cleaning warnings 13
California Proposition 65 Warning 13
Before you start 14
About surface cooking 14
Initial cleaning 15
Operations 16
How to set the appliance for surface cooking 16
Using the proper cookware 18
Choosing the proper cookware 19
Protecting the cooktop 19
Using the smart connect feature 20
Maintenance 20
Care and cleaning of the glass cooktop 20
Troubleshooting 22
Technical data 23
Warranty (U.S.A) 24
Warranty (CANADA) 25
Appendix 27
Open Source Announcement 27
Model name & serial number 27
Read and follow all instructions before using your cooktop to prevent
the risk of re, electric shock, personal injury, or damage when using the
cooktop. This guide does not cover all possible conditions that may occur.
Always contact your service agent or the manufacturer about problems that
you do not understand.
WHAT YOU NEED TO KNOW ABOUT
SAFETY INSTRUCTIONS
Warnings and Important safety instructions in this manual do not cover all
possible conditions and situations that may occur. It is your responsibility
to use common sense, caution, and care when installing, maintaining, and
operating your cooktop.
Important safety symbols and precautions
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury or
death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or
property damage.
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Important safety instructions
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Important safety instructions
CAUTION
To reduce the risk of re, explosion, electric shock, or personal injury when
using your cooktop, follow these basic safety precautions.
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call a Samsung service center for help.
Note
These warning signs are here to prevent injury to you and others.
Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.
FOR YOUR SAFETY
When using electrical appliances, you should follow basic safety
precautions, including the following:
CAUTION
• Use this appliance only for its intended purpose as described in this
Owner’s Manual.
• Potentially hot surfaces include the cooktop, the cooktop facing, and
areas near the cooktop.
User servicing - Do not repair or replace any part of the appliance unless
specically recommended in this manual. All other servicing should be
referred to a qualied technician.
Always disconnect the power to the appliance before servicing by
removing the fuse or switching off the circuit breaker.
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Important safety instructions
• Do not store items of interest to children in cabinets above the
cooktop surface. Children climbing on the cooktop to reach items
could be seriously injured.
• Do not leave children alone. Never leave children alone or
unattended in an area where this appliance is in use. They should
never be allowed to sit or stand on any part of the appliance.
• Never use your appliance for warming or heating the room.
• Do not use water on grease res. Turn off the cooktop to avoid
spreading the ames. Smother the re or ames or use a dry
chemical, baking soda, or foam-type extinguisher.
• Storage in or on the appliance. Do not store ammable materials
near the surface units. Be sure all packing materials are removed
from the appliance before operating it. Keep plastics, clothes, and
paper away from parts of the appliance that may become hot.
• Wear proper apparel. Never wear loose-tting or hanging garments
while using the appliance.
• Use only dry potholders. Placing moist or damp potholders on hot
surfaces may result in burns from steam. Do not let the potholder
touch hot heating elements. Do not use a towel or other bulky cloth.
• Teach children not to play with the controls or any other part of the
cooktop.
• Be sure your appliance is properly installed and grounded by a
qualied technician.
• Avoid scratching or striking the cooktop. Doing so may lead to glass
breakage. Do not cook on a cooktop with broken glass. Shock, re,
or cuts may occur.
• For your safety, do not use high-pressure water cleaners or steam
jet cleaners to clean any part of the cooktop.
• If the power cord is damaged, it must be replaced by the
manufacturer, its service agent, or similarly qualied persons to
avoid creating a hazard.
• The appliance is not intended for use by people (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety.
• Do not lean on the cooktop as you may turn the control knobs
inadvertently.
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Important safety instructions
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Important safety instructions
SURFACE COOKING UNITS
• Never leave surface units unattended at high heat settings.
Boilovers cause smoking and greasy spillovers that may ignite.
• Protective Liners – Do not use aluminum foil to line surface unit
drip bowls or oven bottoms, except as suggested in the manual.
Improper installation of these liners may result in a risk of electric
shock or re.
• Do not lift the cooktop. Lifting the cooktop can damage the cooktop
and cause the cooktop to malfunction.
• Never use the glass cooktop surface as a cutting board.
• Use care when touching the cooktop. The glass surface of the
cooktop will retain heat after the controls have been turned off.
• Use proper pan sizes. This appliance is equipped with surface units
of different size. Select pots and pans that have at bottoms large
enough to cover the surface area of the heating element.
Using undersized cookware will expose a portion of the heating
element to direct contact and may result in the ignition of clothing.
Matching the size of the pot or pan to the burner will also improve
efciency.
• Cookware Handles Should Be Turned Inward and Not Extend Over
Adjacent Surface Units – To reduce the risk of burns, ignition of
ammable materials, or spillage due to unintentional contact
with cookware, position cookware handles so that they are turned
inward and do not extend over adjacent surface units.
• Glazed cookware. Only certain types of glass, glass/ceramic,
ceramic, earthenware, or other glazed cookware can be used
for rangetop service without breaking due to sudden changes in
temperature.
• Always turn the surface units off before removing cookware.
• Keep an eye on foods being fried at high or medium high heat
settings.
• To avoid oil spillover and re, use a minimum amount of oil when
shallow pan-frying and avoid cooking frozen foods that have
excessive amounts of ice.
• Do not operate the cooktop without cookware. If the cooktop
operates without cookware, the control knobs will become hot.
• Do not move the container and bowl in a horizontal position on
cooktop surface.
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Important safety instructions
• Be careful when placing spoons or other stirring utensils on the
glass cooktop surface when it is in use. They may become hot and
could cause burns.
• Cleaning. Read and follow all instructions and warnings on the
cleaning cream labels.
• Be sure you know which control knob operates each surface unit.
Make sure you have turned on the correct surface unit.
• When preparing aming foods under the hood, turn the fan on.
• Do not store heavy items above the cooktop surface that could fall
and damage it.
• Do not Use Decorative Surface Element Covers – If an element
is accidentally turned on, the decorative cover will become hot
and possibly melt. Burns will occur if the hot covers are touched.
Damage may also be done to the cooktop.
ELECTRICAL SAFETY
Use factory installed exible cord to connect to power supply only, do not use
power supply cord kit.
• The cooktop should be serviced only by qualied service personnel.
Repairs carried out by unqualied individuals may cause injury or
a serious malfunction. If your appliance is in need of repair, contact
Samsung Customer Service. Failure to follow these instructions
may result in damage and void the warranty.
• Flush - mounted appliances may be operated only after they have
been installed in cabinets and workplaces that conform to the
relevant standards. This ensures that the appliances are installed in
compliance with the appropriate safety standards.
• If your appliance malfunctions or if fractures, cracks, or splits
appear:
- switch off all cooking zones
- unplug the cooktop from the AC wall outlet
- contact your local Samsung service center.
WARNING
If the surface is cracked, turn off and unplug the appliance to avoid the
possibility of electrical shock. Do not use your cooktop until the glass surface
has been replaced.
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Important safety instructions
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Important safety instructions
CHILD SAFETY
WARNING
• This appliance is not intended for use by young children or inrm persons
without the adequate supervision of a responsible adult.
• Young children should be supervised to ensure that they do not play with
the appliance.
• The cooking zones will become hot when you cook. To keep small
children from being burned, always keep them away from the appliance
while you are cooking.
WARNING
Accessible parts may become hot during use. To avoid burns, young children
should be kept away.
VENTILATING HOOD
• Clean ventilating hoods frequently. Do not let grease accumulate
on the hood or lter.
• When aming foods under the hood, turn the fan on.
GLASS/CERAMIC COOKING SURFACES
• DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS.
Surface units may be hot even though they are dark in color.
Areas near surface units may become hot enough to cause
burns. During and after use, do not touch, or let clothing or other
ammable materials contact the surface units or areas near the
units until they have had sufcient time to cool. Among these areas
are the cook-top and the facing of the cooktop.
• Do not cook on a broken cooktop. If the cooktop is broken, cleaning
solutions and spillovers may penetrate the broken cooktop and
create a risk of electric shock. If your cooktop breaks, contact an
authorized Samsung service center immediately.
Clean the cooktop with caution. If a wet sponge or cloth is used to wipe
spills on a hot cooking area, be careful to avoid steam burns.
Some cleaners can produce noxious fumes if applied to a hot surface.
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Important safety instructions
CRITICAL INSTALLATION WARNINGS
WARNING
• This appliance must be installed by a qualied technician or service
company.
- Failing to have a qualied technician install the cooktop may
result in electric shock, re, an explosion, problems with the
product, or injury.
• Unpack the cooktop, remove all packaging material and examine
the cooktop for any damage such as dents. If there is any damage,
do not operate the cooktop and notify your dealer immediately.
• Plug the power cord into a properly grounded outlet with the
proper conguration. Your cooktop should be the only item
connected to this circuit.
• Keep all packaging materials out of the reach of children.
Children may use them for play and injure themselves.
• Install the cooktop on a sturdy, level cabinet that can support its
weight.
- Failing to do so may result in problems with the cooktop.
• This appliance must be properly grounded.
• Do not ground the appliance near a gas pipe, plastic water pipe, or
telephone line.
- This may result in electric shock, re, an explosion, or problems
with the product.
• Do not cut or remove the grounding prong from the power cord
under any circumstances.
• Connect the cooktop to a circuit that provides the correct
amperage.
• Do not install this appliance in a humid, oily or dusty location, or in a
location exposed to direct sunlight or water (rain drops).
- This may result in electric shock or re.
• Do not use a damaged power cord or loose wall socket.
- This may result in electric shock or re.
• Do not pull or bend the power cord excessively.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a heavy
object on the power cord, or insert the power cord between objects.
- This may result in electric shock or re.
If the power cord is damaged, contact your nearest Samsung service
center.
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Important safety instructions
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Important safety instructions
CRITICAL USAGE WARNING
CAUTION
• If the appliance is ooded by any liquid, please contact your nearest
Samsung service center. Failing to do so may result in electric shock
or re.
• If the appliance produces a strange noise, a burning smell, or
smoke, unplug the power plug immediately and contact your
nearest Samsung service center.
- Failing to do so may result in electric shock or re.
• In the event of a gas leak (such as propane gas, LP gas, etc.),
ventilate the area immediately. Do not touch the power cord.
Do not touch the appliance.
- A spark may result in an explosion or re.
• Take care not to contact the cooktop surface with your body while
cooking or just after cooking.
- Failing to do so may result in burns.
• Always observe safety precautions when using your cooktop.
Never try to repair the cooktop on your own - there is dangerous
voltage inside. If the cooktop needs to be repaired, contact an
authorized Samsung service center near you.
• If you use the appliance when it is contaminated by foreign
substances such as food waste, it may result in a problem with the
appliance.
• Do not attempt to repair, disassemble, or modify the appliance
yourself.
- Since a high voltage current enters the product chassis, it may
result in electric shock or re.
- When a repair is needed, contact your nearest Samsung service
center.
• If any foreign substance such as water has entered the appliance,
contact your nearest Samsung service center.
- Failing to do so may result in electric shock or re.
• Do not touch the power cord with wet hands.
- This may result in electric shock.
• Do not turn the appliance off while an operation is in progress.
- This may cause a spark and result in electric shock or re.
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Important safety instructions
• Keep all packaging materials well out of the reach of children, as
packaging materials can be dangerous to children.
- If a child places a plastic bag over his or her head, the child can
suffocate.
• Do not let children or any person with reduced physical, sensory, or
mental capabilities use this appliance unsupervised.
• Keep pets away from the appliance because pets may step on the
controls of the appliance, causing a malfunction.
• Make sure that the appliance’s controls and cooking areas are out of
the reach of children.
- Failing to do so may result in electric shock, burns, or injury.
• Do not use or place ammable sprays or objects near the cooktop.
- Flammable items or sprays can cause res or an explosion.
• Do not insert ngers, foreign substances, or metal objects such as
pins or needles into inlets, outlets, or holes. If foreign substances
are inserted into any of these holes, contact your product provider
or nearest Samsung service center.
• Never use this appliance for purposes other than cooking.
- Using the appliance for any purpose other than cooking may
result in re.
• Never heat plastic or paper containers and do not use them for
cooking.
- Failing to do so may result in a re.
• Do not heat food wrapped in paper from magazines, newspapers,
etc.
- This may result in a re.
• Do not hold food in your bare hands during or immediately after
cooking.
- Use cooking gloves. The food may be very hot and you could
burn yourself.
- As the handle and cooktop surfaces may be hot enough to
cause burns after cooking, use cooking gloves to protect your
hands from burns.
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Important safety instructions
USAGE CAUTIONS
CAUTION
• If the surface is cracked, turn the appliance off.
- Failing to do so may result in electric shock.
• Dishes and containers can become hot. Handle with care.
• Hot foods and steam can cause burns. Carefully remove container
coverings, directing the steam away from your hands and face.
• Remove lids from baby food jars before heating. After heating baby
food, stir well to distribute the heat evenly.
Always test the temperature by tasting before feeding the baby.
The glass jar or the surface of the food may appear to be cooler than
the interior, which can be hot enough to burn an infant’s mouth.
• Take care as beverages or food may be very hot after heating.
- Especially when feeding a child, make sure that the food or
beverage has cooled sufciently.
• Take care when heating liquids such as water or other beverages.
- Make sure to stir during or after cooking.
- Avoid using a slippery container with a narrow neck.
- Wait at least 30 seconds after heating before removing the
heated liquid.
- Failing to do so may result in an abrupt overow of the
contents and cause burns.
• Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance.
- This may result in electric shock, re, problems with the
product, or injury.
• Do not operate the appliance with wet hands.
- This may result in electric shock.
• Do not spray volatile substances such as insecticide onto the
surface of the appliance.
- As well as being harmful to humans, it may also result in
electric shock, re, or problems with the product.
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Important safety instructions
• Do not put your face or body close to the appliance while cooking.
- Take care that children do not come too close to the appliance.
- Failing to do so may result in children burning themselves.
• Do not scratch the glass of the cooktop with a sharp object.
- This may result in the glass being damaged or broken.
• Do not store anything directly on top of the appliance when it is in
operation.
• Do not over-heat food.
- Overheating food may result in a re.
CRITICAL CLEANING WARNINGS
CAUTION
• Do not clean the appliance by spraying water directly on to it.
• Do not use benzene, thinner, or alcohol to clean the appliance.
- This may result in discoloration, deformation, damage, electric
shock, or re.
• Take care not to hurt yourself when cleaning the appliance
(externally or internally).
- You may hurt yourself on the sharp edges of the appliance.
• Do not clean the appliance with a steam cleaner.
- This may result in corrosion.
• Keep the cooktop surface clean. Food particles or spattered oils
stuck to the cooktop surface can cause paint damage and reduce
the efciency of the cooktop.
CALIFORNIA PROPOSITION 65 WARNING
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
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Before you start
Before you start
About surface cooking
CAUTION
BEFORE COOKING
• Do not use the glass cooktop surface as a cutting board.
• Do not place or store items that can melt or catch re on the glass cooktop, even when it
is not being used.
• Turn the surface units on only after placing cookware on them.
• Do not store heavy items above the cooktop surface. They could fall and damage it.
CAUTION
DURING COOKING
• Do not place aluminum foil or plastic items such as salt and pepper shakers, spoon
holders, or plastic wrappings on the cooktop when it is in use.
• Make sure the correct surface unit is turned on.
• Never cook directly on the glass. Always use cookware.
• Always place the pan in the center of the surface unit you are cooking on.
• Never leave surface units unattended while using a high heat setting. Boilovers cause
smoking and greasy spillovers that may catch on re.
• Turn the surface units off before removing cookware.
• Do not use plastic wrap to cover food. Plastic may melt onto the surface and be very
difcult to remove.
CAUTION
AFTER COOKING
• Do not touch the surface units until they have cooled down.
• The surface may be still be hot and burns may occur if you touch the glass surface before
it has cooled down sufciently.
• Immediately clean spills on the cooking area to prevent a tough cleaning chore later.
• If cabinet storage is located directly above the cooking surface, make sure that the
items in it are infrequently used and can be safely stored in an area subjected to heat.
Temperatures may be unsafe for items such as volatile liquids, cleaners, or aerosol
sprays.
About the radiant surface elements
The temperature rises gradually and evenly. As the temperature rises, the radiant element
will glow red. To maintain the selected setting, the element will cycle on and off. The heating
element retains enough heat to provide a uniform and consistent heat during the off cycle.
For efcient cooking, turn off the element several minutes before cooking is complete. This
will allow residual heat to complete the cooking process.
NOTE
Radiant elements have a limiter that allows the element to cycle ON and OFF, even at the
HI setting. This helps to prevent damage to the ceramic cooktop. Cycling at the HI setting is
normal and can occur if the cookware is too small for the radiant element or if the cookware
bottom is not at.
CAUTION
If the cooktop is installed above an oven, do not use the cooktop while the oven’s Self-
cleaning function is on.
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Before you start
Location of the surface elements and controls
01
02
03
0504
07
08
06
01 Left Rear
(Warming center, 100 W)
02 Center
(6”/9”/12”, 3000 W)
03 Right Rear
(6”, 1200 W)
04 Left Front
(7”, 1500 W)
05 Right Front
(6”/9”, 3300 W)
06 Control Knob
07 Hot surface indicator 08 Smart Connect Button
Knob lighting
Press and turn the knob to a desired setting.
The indicator turns on and conrms the selected
setting.
Hot surface indicator
• Comes on when the unit is turned on or hot to the touch.
• Stays on even after the unit is turned off.
• The hot surface indicator turns off only when the cooking zone has cooled down to
approximately 150 °F.
Cooking areas
• The cooking areas on your cooktop are identied by permanent circles on the glass
cooking surface. For the most efcient cooking, t the pan size to the element size.
• Pans should not extend more than ½˝ to 1˝ beyond the cooking area.
• When a control is turned on, you can see a glow through the glass cooking surface.
The element will cycle on and off to maintain the preset heat setting, even at high
settings.
• For more information on selecting proper types of cookware, refer to the section
“Using the proper cookware”.
Initial cleaning
Wipe the ceramic glass surface with a damp cloth and ceramic cooktop glass cleaner.
WARNING
Do not use caustic or abrasive cleaners. You can damage the surface.
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Operations
Operations
How to set the appliance for surface cooking
CAUTION
• The surface elements may be hot even when off and burns can occur. Do not touch the
surface elements until they have cooled down sufciently.
• At high or medium-high settings, never leave food unattended. Boilovers cause smoking
and greasy spillovers may catch on re.
• Be sure you turn the control knob to OFF when you nish cooking.
Single surface unit control knob (left rear, left front, right rear)
1
2
1. Push the knob in.
2. Turn in either direction to the setting you
want.
• At both the off and high settings, the
knob clicks into position.
Dual surface unit control knob (right front)
The dual surface unit features an inner and outer element. You can select 1 or 2 elements
(Single or Dual) depending on the size of the pot or pan you are using.
[ ] indicates the single power zone, and [ ] indicates dual power.
1
2
1. Push the knob in.
2. Turn in either direction to the setting you
want.
• To use the single surface unit, turn the
control knob to the [
] single element
setting.
• To use the Dual surface unit, turn the
control knob to the [ ] dual element
setting.
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Operations
Triple surface unit control knob (center)
The triple surface unit features 3 elements. You can select 1, 2 or 3 elements depending on
the size of the pot or pan you are using.
[ ] indicates the single power zone, [ ] indicates dual power, and [ ] indicates triple
power.
1
2
A C
B
1. Push the knob in.
2. Turn in either direction to the setting you
want.
• To use the single surface unit, turn the
control knob to the [ ] single element
setting.
• To use the dual surface unit, turn the
control knob to the [ ] dual element
setting.
• To use the triple surface unit, turn the
control knob to the [ ] triple element
setting.
NOTE
If you remove the knobs for cleaning, make sure to re-attach them in the correct orientation.
(Refer to the illustrations on the previous page.)
CAUTION
• Please note: The operation of a control knob may not synchronize with the actual
operation of the radiant element if there is a problem with the cooktop.
• The area on the knob between the high and off settings is not appropriate for cooking.
Recommended settings
The power levels in the table below are guidelines. The power settings required for various
cooking methods depend on a number of variables, including the quality of the cookware
being used and the type and amount of food being cooked.
SETTING TYPE OF COOKING
HIGH • Starting to cook most foods
• Bringing water to a boil
• Quickly searing meat
• Pan boiling
MEDIUM HIGH • Continuing a rapid boil
• Deep fat frying, pan frying, stir frying
MEDIUM • Maintaining a slow boil
• Thickening sauces and gravies
• Steaming vegetables
MEDIUM LOW • Keeping foods cooking, poaching, stewing
LOW • Melting chocolate or butter
• Keeping foods warm
• Simmering
NOTE
• The power settings indicated in the table above are provided only as guidelines for your
reference.
• You will need to adjust the power settings according to the cookware you are using and
the food you are cooking.
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Operations
Operations
Using the warming center
The warming center, located in the left-rear of the glass surface, will keep hot, cooked food
at serving temperature.
NOTE
The surface warmer will not glow red like the cooking elements.
CAUTION
• Do not warm food on the warming center for more than two hours.
• Use only cookware and dishes recommended as safe for oven and cooktop use.
• Always use potholders or oven mitts when removing food from the warming center as
cookware and plates will be hot.
• When warming pastries and breads, use covers that have an opening to allow moisture to
escape.
• Do not use plastic wrap to cover foods. Plastic may melt onto the surface and be very
difcult to clean off.
• Ensure food is fully cooked or hot before placing on the warming center. Eating uncooked
or cold food placed on the warming center could result in illness.
• For best results, all foods on the warming center should be covered with a lid or
aluminum foil. When warming pastries or breads, the lid or foil should be vented to allow
moisture to escape.
Recommended settings
LEVEL TYPE OF FOOD
LOW Breads/pastries, casseroles, gravies, eggs
MEDIUM Dinner plate with foods, soups (cream), vegetables, sauces,
stews, meats
HIGH Fried foods, soups (liquid), hot beverages
Using the proper cookware
Using the right cookware can prevent many problems, such as uneven cooking or extended
cooking times. Using the proper pots and pans will reduce cooking times and cook food more
evenly.
Check for atness by rotating a ruler across the
bottom of the cookware.
CORRECT INCORRECT
Flat bottom and straight sides.
• Tight tting lids.
• Weight of handle does not tilt pan.
• Pan is well balanced.
• Pan size matches the amount of food to
be prepared and the size of the surface
element.
• Made of a material that conducts heat
well.
Always match pot diameter to element
surface diameter.
Curved and warped pan bottoms.
Pan overhangs element by more than one-
half inch.
Pan is smaller than element.
Pan tilts due to heavy handle.
English 19
Operations
Choosing the proper cookware
What your cookware is made of determines how evenly and quickly heat is transferred from
the surface element to the pan bottom.
• ALUMINUM - Excellent heat conductor. Some types of food will cause the aluminum to
darken. (Anodized aluminum cookware resists staining & pitting.). If aluminum pans are
slid across the ceramic cooktop, they may leave metal marks that resemble scratches.
Remove these marks as soon as the cooktop cools down.
• COPPER - Excellent heat conductor but discolors easily. May leave metal marks on
ceramic glass (To remove, see above.)
• STAINLESS STEEL - Slow heat conductor with uneven cooking results. Is durable, easy to
clean, and resists staining.
• CAST IRON - A poor conductor; retains heat very well. Cooks evenly once cooking
temperature is reached. Not recommended for use on ceramic cooktops.
• ENAMELWARE - Heating characteristics will vary depending on the base material.
Porcelain enamel coating must be smooth to avoid scratching ceramic cooktops.
• GLASS - Slow heat conductor. Not recommended for ceramic cooktop surfaces because it
may scratch the surface.
Protecting the cooktop
Cleaning
• Clean the cooktop before using it for the rst time.
• Clean your cooktop daily or after each use. This will keep your cooktop looking good and
can prevent damage.
• If a spillover occurs while you are cooking, immediately clean the spill from the cooking
area while it is hot to prevent a tough cleaning chore later. Using extreme care, wipe the
spill with a clean, dry towel.
• Do not allow spills to remain on the cooking area or the cooktop trim for a long period of
time.
• Do not use abrasive cleansing powders or scouring pads which will scratch the cooktop.
• Do not use chlorine bleach, ammonia, or other cleansers not specically recommended
for use on a glass-ceramic surface.
Preventing marks and scratches
• Do not use glass cookware. It may scratch the cooktop.
• Do not place a trivet or wok ring between the cooktop and the pan. These items can mark
or scratch the cooktop.
• Make sure the cooktop and the pan bottom are clean.
• Do not slide metal pans across the cooktop.
Preventing stains
• Do not use a soiled dish cloth or sponge to clean the cooktop surface. A lm will remain,
which may cause stains on the cooking surface after the area is heated.
• Continuously cooking on a soiled surface can result in a permanent stain.
Preventing other damage
• Do not allow plastic, sugar, or foods with high sugar content to melt onto the hot
cooktop. Should this happen, clean immediately.
• Do not let a pan boil dry as this will damage the cooktop and the pan.
• Do not use the cooktop as a work surface or cutting board.
• Do not cook food directly on the cooktop. Always use the proper cookware.
20 English
Maintenance
Operations
Using the smart connect feature
The cooktop has built in a Wi-Fi module you can use to sync the cooktop with the
SmartThings app. On the smartphone app, you can monitor the operating status of the
cooktop.
Functions that can be operated from the SmartThings app may not work smoothly if
communication conditions are poor or the product is installed in a place with a weak Wi-Fi
signal.
How to connect the cooktop
Before you can use the remote features of your Samsung cooktop, you must pair it to the
SmartThings app.
1. Download and open the SmartThings app on your smart device.
2. Follow the app’s onscreen instructions and touch and hold the Smart Connect key (
) for
3 seconds.
3. While the connection is being made, the LED indicator above the Smart Connect key (
)
blinks. Once the process is complete, the indicator turns solid. Now the cooktop is
connected successfully.
4. If the Smart Connect LED indicator does not turn on, follow the instruction in the app to
reconnect.
NOTE
For further instructions, refer to the web manual at www.samsung.com
Wi-Fi On/Off
Touch the Smart Connect key ( ) to turn on or turn off the Wi-Fi connection.
Maintenance
Care and cleaning of the glass cooktop
Normal daily use cleaning
Use only a ceramic cooktop cleaner. Other creams may not be as effective.
By following these steps, you can maintain and protect the surface of your glass cooktop.
1. Before using the cooktop for the rst time, clean it with a ceramic cooktop cleaner.
• This helps protect the top and makes cleanup easier.
• Daily use of a ceramic cooktop cleaner will help keep the cooktop looking new.
2. Shake the cleaning cream well. Apply a few drops of cleaner directly to the cooktop.
3. Use a paper towel or a cleaning pad for ceramic cooktops to clean the entire cooktop
surface.
4. Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse.
WARNING
DAMAGE to your glass surface may occur if you use scrub pads other than those
recommended.
Removing burned-on residue
1. Allow the cooktop to cool.
2. Spread a few drops of ceramic cooktop
cleaner on the entire burned residue area.
3. Using a cleaning pad for ceramic cooktops,
rub the residue area, applying pressure as
needed.
4. If any residue remains, repeat the steps listed
above as needed.
5. For additional protection, after all residue
has been removed, polish the entire surface
by applying ceramic cooktop cleaner with a
paper towel.
English 21
Maintenance
Removing heavy, burned-on residue
1. Allow the cooktop to cool.
2. Use a single-edge razor-blade scraper at
approximately a 45° angle against the
glass surface and scrape the soil. It will be
necessary to apply pressure to remove the
residue.
3. After scraping with the razor scraper, spread
a few drops of ceramic cooktop cleaner on
the entire burned residue area.
Use a cleaning pad to remove any remaining
residue. (Do not scrape the seal around the
edges of the cooktop.)
4. For additional protection, after all residue
has been removed, polish the entire surface
by applying ceramic cooktop cleaner with a
paper towel.
Removing metal marks and scratches
1. Be careful not to slide pots and pans across your cooktop. It will leave marks on the
cooktop surface. You can remove these marks by applying ceramic cooktop cleaner with
a cleaning pad for ceramic cooktops.
2. If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay
may leave black discoloration on the cooktop. You should remove this discoloration
immediately or it may become permanent.
WARNING
Carefully check the bottoms of pans for roughness that may scratch the cooktop.
Cleaning the cooktop seal
To clean the seal around the edges of the glass,
lay a wet cloth on it for a few minutes, then wipe
clean with a nonabrasive cleaner.
Potential for permanent damage to the glass surface
• Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can cause
pitting of the surface of your cooktop. This is not covered under the warranty. You should
clean the spill while it is still hot. Take special care when removing hot substances.
Refer to the section below.
• When using a scraper, be sure it is new and the razor blade is still sharp.
Do not use a dull or nicked blade.
Cleaning sugary spills and melted plastic
1. Turn off all surface units. Remove hot pans.
2. Wearing an oven mitt, use a single-edge razor-blade scraper to move the spill to a cool
area of the cooktop. Remove the spill with paper towels.
3. Any remaining spillover should be left until the surface of the cooktop has cooled.
4. Don’t use the surface units again until all of the residue has been completely removed.
NOTE
If pitting or indentations in the glass surface have already occurred, the cooktop glass will
have to be replaced. In this case, service will be necessary.
22 English
Troubleshooting
Troubleshooting
Samsung works hard to ensure that you don’t have problems with your new cooktop. If
you run into unexpected trouble, look rst for a solution in the tables below. If you’re still
having trouble after trying the suggested solution, call Samsung at 1-800-SAMSUNG
(1-800-726-7864).
Problem Possible cause Solution
The surface units
will not maintain
a rolling boil or
will not cook fast
enough.
You may be using inappropriate
cookware.
Use pans which are at and
match the diameter of the surface
unit selected.
In some areas, the power
(voltage) may be low.
Cover the pan with a lid until the
desired heat is obtained.
The surface units
will not turn on.
A fuse in your home may be
blown or a circuit breaker may
have tripped.
Replace the fuse or reset the
circuit breaker.
The cooktop controls are set
improperly.
Check if the correct control is set
for the surface unit you are using.
Areas of
discoloration on
the cooktop.
Food spillover was not cleaned. Refer to the section on the care
and cleaning of the glass cooktop
on page 21.
The surface is hot and the model
features a light-colored cooktop.
This is normal. The surface may
appear discolored when it is
hot. This is temporary and will
disappear as the glass cools.
The surface unit
frequently cycles
on and off.
The element will cycle on and off
to maintain the power setting.
This is normal operation, and not
a system failure. Cycling at the
high power setting is normal and
can occur if the cookware is too
small for the cooktop element or
if the cookware bottom is not at.
Use the cooktop as usual.
Problem Possible cause Solution
The surface unit
stops glowing
when changed to
a lower setting.
This is normal. The unit is still on and hot.
Scratches or
abrasions on the
cooktop surface.
The cooktop is being cleaned
improperly.
Scratches are not removable.
Tiny scratches will become
less visible in time as a result
of cleaning. Use ceramic glass
top cleaning cream. Do not use
chemical or corrosive agents.
These agents may damage the
surface of the product.
Cookware with rough bottoms
was used on the cooktop or there
were coarse particles (eg. salt
or sand) present between the
cookware and the surface of the
cooktop.
To avoid scratches, follow
the recommended cleaning
procedures. Make sure cookware
bottoms are clean before use,
and use cookware with smooth
bottoms.
Cookware has been slid across the
cooktop surface.
Brown streaks or
specks.
Boilovers have been cooked onto
the surface.
• Wait until the surface cools
down. Then, use a single-
edge razor-blade scraper at
approximately a 45° angle
against the glass surface to
remove the soil.
• See the section on the care
and cleaning of the glass
cooktop on page 21.
English 23
Technical data
Technical data
Appliance dimensions Width 36” (914 mm)
Depth 21
1
/4” (540 mm)
Height 5
3
/8” (136 mm)
Worktop cut - out
dimensions
Width 33
7
/8” - 34” (860 mm - 864 mm)
Depth 19
1
/8 - 19
3
/16” (485.6 mm - 487.6 mm)
Height 5
3
/8” (136 mm)
Maximum connected load power 240 V, 60 Hz : 9.1 kW
208 V, 60 Hz : 6.8 kW
Weight Net 19.7 kg
Gross 22 kg
Problem Possible cause Solution
Areas of
discoloration with
metallic sheen.
Mineral deposits from water and
food have been left on the surface
of the cooktop.
• Remove using a ceramic-
glass cooktop cleaning cream.
• Use cookware with clean, dry
bottoms. Clean the cooktop
with a ceramic cleaning agent
regularly every week.
Cracking or
"popping" sound.
This is the sound of the metal
heating and cooling during
cooking.
This is normal operation and not
a system failure. Use the cooktop
as usual.
24 English
Warranty (U.S.A)
Warranty (U.S.A)
PLEASE DO NOT DISCARD. THE PAGE REPLACES THE WARRANTY PAGE IN THE USE &
CARE GUIDE
Samsung ELECTRIC COOKTOP
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This Samsung brand product, as supplied and distributed by Samsung ELECTRONICS AMERICA
INC. (Samsung) and delivered new, in the original carton to the original consumer purchaser,
is warranted by Samsung against manufacturing defects in materials or workmanship for the
limited warranty period, starting on the date of delivery to the original consumer purchaser,
of:
One (1) Year Parts and Labor
This limited warranty is valid only on products purchased and used in the United States
that have been installed, operated, and maintained according to the instructions attached
to or furnished with the product. To receive warranty service, the purchaser must contact
Samsung at the address or phone number provided below for problem determination and
service procedures. Warranty service can only be performed by a Samsung authorized
service center. The original dated bill of sale and/or proof of delivery must be presented upon
request as proof of purchase to Samsung or Samsung’s authorized service center to receive
warranty service.
Samsung will provide in-home service within the contiguous United States during the
warranty period at no charge, subject to availability of Samsung authorized servicers within
the customer’s geographic area. If in-home service is not available, Samsung may elect, at
its option, to provide transportation of the product to and from an authorized service center.
If the product is located in an area where service by a Samsung authorized servicer is not
available, you may be responsible for a trip charge or required to bring the product to a
Samsung authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service
agent.
During the applicable warranty period, a product will be repaired, replaced, or the purchase
price refunded, at the sole option of Samsung. Samsung may use new or reconditioned parts in
repairing a product, or replace the product with a new or reconditioned product. Replacement
parts and products are warranted for the remaining portion of the original product’s warranty or
ninety (90) days, whichever is longer. All replaced parts and products are the property of Samsung
and you must return them to Samsung.
This limited warranty covers manufacturing defects in materials or workmanship encountered
in normal household, noncommercial use of this product and shall not cover the following:
damage that occurs in shipment, delivery, installation, and uses for which this product was not
intended; damage caused by unauthorized modication or alteration of the product; product
where the original factory serial numbers have been removed, defaced, changed in any way,
or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other
damage to the product’s nishes; damage caused by abuse, misuse, pest infestations, accident,
re, oods, or other acts of nature or God; damage caused by use of equipment, utilities, services,
parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not
supplied or authorized by Samsung; damage caused by incorrect electrical line current, voltage,
uctuations and surges; damage caused by failure to operate and maintain the product according
to instructions; in-home instruction on how to use your product; and service to correct installation
not in accordance with electrical or plumbing codes or correction of household electrical or
plumbing (i.e., house wiring, fuses, or water inlet hoses). In addition, damage to the glass cooktop
caused by (i) use of cleaners other than the recommended cleaners and pads or (ii) hardened spills
of sugary materials or melted plastic that are not cleaned according to the directions in the use
and care guide are not covered by this limited warranty.
The cost of repair or replacement under these excluded circumstances shall be the customer’s
responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation are not
covered by this limited warranty. Please contact Samsung at the number below for assistance
with any of these issues.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD
ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so
the above limitations or exclusions may not apply to you. This warranty gives you specic rights,
and you may also have other rights, which vary from state to state.
English 25
Warranty (CANADA)
Warranty (CANADA)
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN
THE USE & CARE GUIDE
Samsung ELECTRIC COOKTOP
LIMITED WARRANTY TO ORIGINAL PURCHASER
This Samsung brand product, as supplied and distributed by Samsung ELECTRONICS
CANADA, INC. (Samsung) and delivered new, in the original carton to the original consumer
purchaser, is warranted by Samsung against manufacturing defects in materials and
workmanship for a limited warranty period of:
One (1) Year Parts and Labor, One (1) Year Parts Warranty
For Glass Cooktop and Radiant Heater
This limited warranty begins on the original date of purchase, and is valid only on products
purchased and used in the CANADA. To receive warranty service, the purchaser must contact
Samsung for problem determination and service procedures. Warranty service can only be
performed by a Samsung authorized service center. The original dated bill of sale must be
presented upon request as proof of purchase to Samsung or Samsung’s authorized service
center. Samsung will provide in-home service during the warranty period at no charge
subject to availability within the contiguous CANADA. In home service is not available in all
areas. To receive in home service, the product must be unobstructed and accessible to the
service agent. If service is not available Samsung may elect to provide transportation of the
product to and from an authorized service center.
LIMITATION OF REMEDIES
Y
OUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR
REFUND OF THE PURCHASE PRICE AT Samsung’s OPTION, AS PROVIDED IN THIS LIMITED
WARRANTY. Samsung SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO TIME WAY FROM WORK, HOTELS AND/OR
RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO
REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE
CLAIM IS BASED, AND EVEN IF Samsung HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This warranty gives you
specic rights, and you may also have other rights, which vary from state to state.
Samsung does not warrant uninterrupted or error-free operation of the product. No warranty or
guarantee given by any other person, rm, or corporation with respect to this product shall be
binding on Samsung.
To obtain warranty service, please contact Samsung at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgeeld Park, NJ 07660
1-800-SAMSUNG (726-7864) and www.samsung.com/us/support
Registration
Please register your product online at www.samsung.com/register.
Questions
For questions about features, operation/performance, parts, accessories, or service, call
1-800-SAMSUNG (726-7864), or visit our Web site at www.samsung.com/us/support.
Model # Serial #
Please attach your receipt (or a copy) to this manual. You may need it, along with your model
and serial number, when calling for assistance.
26 English
Warranty (CANADA)
Warranty (CANADA)
Samsung will repair or replace this product, at our option and at no charge as stipulated
herein, with new or reconditioned parts or products if found to be defective during the
limited warranty period specied above. All replaced parts and products become the
property of Samsung and must be returned to Samsung. Replacement parts and products
assume the remaining original warranty, or ninety (90) days, whichever is longer. This
limited warranty covers manufacturing defects in materials and workmanship encountered
in normal, noncommercial use of this product and shall not apply to the following: damage
which occurs in shipment; delivery and installation; applications and uses for which this
product was not intended; altered product or serial numbers; cosmetic damage or exterior
nish; accidents, abuse, neglect, re, water, lightning or other acts of nature; use of products,
equipment, systems, utilities, services, parts, supplies, accessories, applications, installations,
repairs, external wiring or connectors not supplied or authorized by Samsung which damage
this product or result in service problems; incorrect electrical line voltage, uctuations and
surges; customer adjustments and failure to follow operating instructions, maintenance
and environmental instructions that are covered and prescribed in the instruction book;
product removal and reinstallation; problems caused by pest infestations, and overheating
or overcooking by user. This limited warranty shall not cover cases of incorrect electric
current, voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for
instructions, or xing installation errors. Furthermore, damage to the glass cooktop caused
by the use of cleaners other than the recommended cleaners and pads, damage to the glass
cook top caused by hardened spills of sugary materials or melted plastic that are not cleaned
according to the directions in the use and care guide are not covered. Samsung does not
warrant uninterrupted or error-free operation of the product.
EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER
EXPRESS OR IMPLIED AND Samsung DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS
FOR A PARTICULAR PURPOSE. NO WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM
OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON Samsung.
Samsung SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE
SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS
OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF Samsung HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY
KIND AGAINST Samsung BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE
PRODUCT SOLD BY Samsung AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE
FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY
TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY
ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT. THIS LIMITED
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF
THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion
or limitation of incidental or consequential damages, so the above limitations or exclusions
may not apply to you. This warranty gives you specic legal rights, and you may also have
other rights which vary from state to state.
To obtain warranty service, please contact Samsung at:
Samsung Electronics Canada Inc.
2050 Derry Road West, Mississauga, Ontario L5N 0B9 Canada
1-800-SAMSUNG (726-7864) and www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
English 27
Appendix
Appendix
Open Source Announcement
The software included in this product contains open source software. You may obtain the
complete corresponding source code for a period of three years after the last shipment of
this product by sending an email to mailto:[email protected].
It is also possible to obtain the complete corresponding source code in a physical medium
such as a CD-ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/SimpleConnectTP/seq/0
leads to the download page of the source code made available and open source license
information as related to this product. This offer is valid to anyone in receipt of this
information.
Model name & serial number
Both the model name and the serial number are labeled on the side of the cooktop base.
For later use, write down the information onto the current page.
Model Name
Serial Number
Memo
Scan the QR code* or visit
www.samsung.com/spsn
to view our helpful
How-to Videos and Live Shows
* Requires reader to be installed on your smartphone
Scan this with your smartphone
Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or maintenance.
QUESTIONS OR COMMENTS?
COUNTRY CONTACT CENTER WEB SITE
U.S.A
Consumer Electronics
1-800-SAMSUNG (726-7864) www.samsung.com/us/support
CANADA 1-800-SAMSUNG (726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
NZ36FG6432RKAA-00
