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Thank you for purchasing this Samsung product.
Ceramic Glass Hob
user manual
CTR164NC Series
ENGLISH
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PN:16166000A24181
2_ using this manual
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using this manual
Please take the time to read this owner’s manual, paying particular attention
to the safety information contained in the following section, before using
your appliance. Keep this manual for future reference.
If transferring ownership of the appliance, please remember to pass the
manual on to the new owner.
THE FOLLOWING SYMBOLS ARE USED IN THIS USER
MANUAL:
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property
damage.
CAUTION
To reduce the risk of fire, explosion, electric shock, or personal injury when using your
hob, follow these basic safety precaution.
NOTE
Useful tips, recommendations, or information that helps users manipulate the product.
MODEL NAME & SERIAL NUMBER
Both the model name and the serial number are labeled underneath the hob base.
For later use, write down the information or attach the additional product label (located
on the top of the product) onto the current page.
Model Name
Serial Number
safety instructions _3
SAFETY INSTRUCTIONS
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safety instructions
The safety aspects of this appliance comply with all accepted technical and safety
standards. However, as manufacturers we also believe it is our responsibility to
familiarize you with the following safety instructions.
WARNING
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play
with the appliance.
This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children without supervision.
The means for disconnection must be incorporated in the
fixed wiring in accordance with the wiring rules.
This Appliance should be allowed to disconnection from the
supply after installation. The disconnection may be achieved
by having the plug accessible or by incorporating a switch in
the fied wiring in accordance with the wiring rules.
4_ safety instructions
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If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified pesons in
order to avoid a hazard.
The method of fixing stated is not to depend on the use of
adhesives since they are not considered to be a reliable fixing
means.
WARNING: If the surface is cracked, switch o the
appliance to avoid the possibility of electric shock.
During use the appliance becomes hot. Care should be taken
to avoid touching heating elements inside the hob.
WARNING: Accessible parts may become hot during
use. Young children should be kept away.
A steam cleaner is not to be used.
Metallic objects such as knives, forks, spoons and lids should
not be placed on the hob sur
face since they can get hot.
After use, switch o the hob element by its control and do
not r
ely on the pan detector.
The appliance is not intended to be operated by means of an
external timer or separate remote-control system.
CAUTION: The cooking process has to be supervised.
A short term cooking process has to be supervised
continuously.
The appliance must not be installed behind a decorative door
in order to avoid overheating.
safety instructions _5
SAFETY INSTRUCTIONS
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WARNING: The appliance and its accessible parts
become hot during use. Care should be taken to
avoid touching heating elements. Children less than 8
years of age shall be kept away unless continuously
supervised.
WARNING: Unattended cooking on a hob with fat or oil
can be dangerous and may result in a fire.
NEVER try to extinguish a fire with water, but switch o
the appliance and then cover flame e.g. with a lid or a
fire blanket.
WARNING: Danger of fire: Do not store items on the
cooking surfaces.
WARNING: Use only hob guards designed by the
manufacturer of the cooking appliance or indicated by
the manufacturer of the appliance in the instructions
for use as suitable or hob guards incorporated in the
appliance. The use of inappropriate guards can cause
accidents.
The surfaces are liable to get hot during use.
6_ safety instructions
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This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children unless they are older than 8 and supervised.
Keep the appliance and its cord out of reach of children less
than 8years.
CAUTION
Be sure the appliance is properly installed and grounded by a
quali
fied technician.
The appliance should be ser
viced only by qualified service
personnel. Repairs carried out by unqualified individuals may
cause injur
y or serious malfunction. If your appliance is in
need of repair, contact your local service centre. Failure to
follow these instructions may result in damage and void the
warranty.
Flush - mounted appliances may be operated only after they
have been installed in cabinets and workplaces that conform
to the relevant standards. This ensures sucient protection
against contact for electrical units as required by the essential
safety standards.
safety instructions _7
SAFETY INSTRUCTIONS
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If your appliance malfunctions or if fractures, cracks or splits
appear:
• switch o all cooking zones;
• disconnect the hob from the mains supply; and
• contact your local service centre.
If the hob cracks, turn the appliance o to avoid the
possibility of electric shock. Do not use your hob until the
glass surface has been replaced.
Do not use the hob to heat aluminium foil, products wrapped
in aluminium foil or frozen foods packaged in aluminium
cookware.
Liquid between the bottom of the pan and the hob can
produce steam pressure. Which may cause the pan to jump.
Always ensure that the hotplate and the base of the pan are
kept dry.
The cooking zones will become hot when you cook.
Always keep small children away from the appliance.
Keep all packaging materials well out of the reach of children,
as packaging materials can be dangerous to children.
This appliance is to be used only for normal cooking and
frying in the home. It is not designed for commercial or
industrial use.
Never use the hob for heating the room.
Take care when plugging electrical appliances into mains
sockets near the hob. Mains leads must not come into
contact with the hob.
8_ safety instructions
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Overheated fat and oil can catch fire quickly. Never leave
surface units unattended when preparing foods in fat or oil,
for example, when cooking chips.
Turn the cooking zones o after use.
Always keep the control panels clean and dry.
Never place combustible items on the hob, it may cause fire.
There is the risk of burns from the appliance if used
carelessly.
Cables from electrical appliances must not touch the hot
surface of the hob or hot cookware.
Do not use the hob to dry clothes.
Users with Pacemakers and Active Heart Implants
must keep their upper body at a minimum distance of
30 cm from induction cooking zones when turned on. If
in doubt, you should consult the manufacturer of your
device or your doctor. (Induction hob model only)
Do not attempt to repair, disassemble, or modify the
appliance yourself.
Always turn the appliance o before cleaning.
Clean the hob in accordance with the cleaning and care
instructions contained in this manual.
Keep pets away from the appliance because pets may step
on the controls of the appliance, causing an malfunction.
safety instructions _9
SAFETY INSTRUCTIONS
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DISPOSING OF THE PACKAGING MATERIAL
WARNING
All materials used to package the appliance are fully recyclable. Sheet and hard
foam parts are appropriately marked. Please dispose of packaging materials and old
appliances with due regard to safety and the environment.
PROPER DISPOSAL OF YOUR OLD APPLIANCE
WARNING
Before disposing of your old appliance, make it inoperable so that it cannot be a source
of danger. To do this, have a qualified technician disconnect the appliance from the
mains supply and remove the mains lead.
The appliance may not be disposed of in the household rubbish.
Information about collection dates and public refuse disposal sites is available from your
local refuse department or council.
10_
safety instructions
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CORRECT DISPOSAL OF THIS PRODUCT (WASTE
ELECTRICAL & ELECTRONIC EQUIPMENT)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates
that the product and its electronic accessories (e.g. charger,
headset, USB cable) should not be disposed of with other
household waste at the end of their working life. To prevent
possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from
other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government office, for details
of where and how they can take these items for environmentally
safe recycling.
Business users should contact their supplier and check the terms
and conditions of the purchase contract. This product and its
electronic accessories should not be mixed with other commercial
wastes for disposal.
For information on Samsung’s environmental commitments and product specific
regulatory obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/
samsungelectronics/corporatecitizenship/data_corner.html
c
ontents _11
CONTENTS
contents
INSTALLING THE HOB
12
12 Safety instructions for the installer
13 Connecting to the mains power supply
14 Installing into the countertop
PARTS AND FEATURES
16
16 Cooking zones
16 Control panel
17 Components
17 The key features of your appliance
18 Safety shutoff
18 Residual heat indicator
18 Temperature detection
BEFORE YOU BEGIN
19
19 Initial cleaning
HOB USE
20
20 Using suitable cookware
21 Using the touch control sensors
21 Switching the appliance on
22 Select cooking zone and heat setting
23 Switching the appliance off
23 Using the casserole cooking zone
24 Using the double cooking zone
25 Switching a cooking zone off
25 Using the child safety lock
26 Timer
27 Countdown timer
28 Locking and unlocking the control
panel
28 Suggested settings for cooking
specific foods
CLEANING AND CARE
29
29 Hob
30 Hob frame (option)
30 To avoid damaging your appliance
WARRANTY AND SERVICE
31
31 FAQs and troubleshooting
32 Service
TECHNICAL DATA
33
33 Technical data
33 Cooking rings
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12_ installing the hob
installing the hob
Be sure the new appliance is installed and grounded only by qualified personnel.
Please observe this instruction. The warranty will not cover any damage that may
occur as a result of improper installation.
Technical data is provided at the end of this manual.
SAFETY INSTRUCTIONS FOR THE INSTALLER
• A device must be provided in the electrical installation that allows the appliance to be
disconnected from the mains at all poles with a contact opening width of at least 3 mm.
Suitable isolation devices include line protecting cut - outs, fuses (screw type fuses are to
be removed from the holder), earth leakage trips and contactors.
• With respect to fire protection, this appliance corresponds to EN 60335 - 2 - 6. This type
of appliance may be installed with a high cupboard or wall on one side.
• Drawers may not be fitted underneath the hob.
• The installation must guarantee shock protection.
• The kitchen unit in which the appliance is fitted must satisfy the stability requirements of
DIN 68930.
• For protection against moisture, all cut surfaces are to be sealed with a suitable sealant.
• On tiled work surfaces, the joints in the area where the hob sits must be completely filled
with grout.
• On natural, artificial stone, or ceramic tops, the snap action springs must be bonded in
place with a suitable artificial resin or mixed adhesive.
• Ensure that the seal is correctly seated against the work surface without any gaps.
Additional silicon sealant must not be applied; this would make removal more difficult
when servicing.
• The hob must be pressed out from below when removed.
• A board is to be installed underneath the hob.
The surface temperature on the underside of the electric hob may exceeds 95°C.
To avoid hazard, under bench access must be restricted.
WARNING
CAUTION
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installing the hob _13
INSTALLING THE HOB
CONNECTING TO THE MAINS POWER SUPPLY
Before connecting, check that the nominal voltage of the appliance, that is, the voltage
stated on the rating plate, corresponds to the available supply voltage. The rating plate is
located on the lower casing of the hob.
Shut off power to circuit before connecting wires to circuit.
The heating element voltage is AC 230 V~. The appliance also works perfectly on
networks with AC 220 V~ or AC 240 V~.
The hob is to be connected to the mains using a device that allows the appliance to be
disconnected from the mains at all poles with a contact opening width of at least 3 mm,
eg. automatic line protecting cut - out, earth leakage trips or fuse.
A type H05RN - F cable or one of a higher grade must be used as the mains connecting
cable.
Rated current of appliance (A) Nominal cross-sectional area (mm
2
)
1N~ > 25 and ≤ 32
≥ 2.5
2N~ > 10 and ≤ 16
≥ 1.5
The connection must be carried out as shown in the diagram. The connecting links
should be fitted according to the appropriate connection diagram.
The earth lead is connected to terminal. The earth lead must be longer than leads
carrying electric current.
The cable connections must be made in accordance with regulations and
the terminal screws tightened securely.
The connecting cable is to be secured with the mains cable cleat and the covering
closed by pressing firmly (locking into place). Before switching on for the first time, any
protective foil or stickers must be removed from the ceramic glass surface.
Once the hob is connected to the mains supply, check that all cooking zones are
ready for use by briefly switching each on in turn at the maximum setting with suit-
able cookware.
When the hob is powered on for the first time, all displays light and the child safety
lock is activated.
Pay attention (conformity) to phase and neutral allocation of house connection and
appliance (connection schemes); otherwise, components can be damaged.
Warranty does not cover damage resulting from improper installation.
If the supply cord is damaged, it must be replaced by a special cord or assembly
available from the manufacturer or its service agent.
WARNING
WARNING
WARNING
WARNING
WARNING
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< IN ~ >
L : Brown
N : Blue
PE : Green
2
1
3
4
L1
L2
N
2
1
Blue
Black
Brown
Yellow / Green
Blue
Black
Brown
Yellow / Green
3
4
L1
L2
N
2
1
3
4
220-240V~
380-415V~
220-240V~
220-240V~
14_ installing the hob
INSTALLING INTO THE COUNTERTOP
Make a note of the serial number on the appliance rating plate prior to installation.
This number will be required in the case of requests for service and is no longer
accessible after installation, as it is on the original rating plate on the underside of
the appliance.
Pay special attention to the minimum space and clearance requirements.
Secure the brackets at both sides with the provided screws before mounting the
hob onto the brackets.
x 4
ø 6
90 °
560
±1
R3
min. 20
50
490
±1
600
Min. 50 mm
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installing the hob _15
INSTALLING THE HOB
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A B C D
screw bracket Screw hole base
Under any circumstances, the brackets cannot touch with the
inner surfaces of the worktop after installation (see picture).
16_ parts and features
parts and features
COOKING ZONES
CONTROL PANEL
Timer indicator and
control sensor
Double cooking zone control
sensor
Cooking zone selectors
Setting control sensor (Slide
control)
Indicators for Heat settings and
residual heat
Casserole zone control
sensor
“Lock” control sensor
On/Off control sensor
Casserole cooking zone 2540 W
Single cooking zone 1300 W
Double cooking zone 2360 W
Control panel
Single cooking zone 1300 W
148 mm
129/215 mm
265 mm
170 mm
148 mm
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parts and features _17
PARTS AND FEATURES
COMPONENTS
Ceramic Glass Hob Installation Brackets Screws
THE KEY FEATURES OF YOUR APPLIANCE
• Ceramic glass cooking surface: The appliance has a ceramic glass cooking
surface and four rapid - response cooking zones. The hob’s powerful radiant heater
elements significantly shorten the amount of time required for the zones to heat up.
• Touch control sensors: Your appliance is operated using touch control sensors.
• Easy cleaning: The advantage of the ceramic glass cooking surface and the control
sensors is their accessibility for cleaning. The smooth, flat surface is easy to clean.
• On/Off sensor: The “On/Off” control sensor provides the appliance with a separate
mains switch. Touching this sensor switches the power supply on or off completely.
• Control and function indicators: Digital displays and indicator lights provide
information about settings and activated functions, as well as the presence of
residual heat in the various cooking zones.
• Safety shutoff: A safety shutoff ensures that cooking zones switch off automatically
after a period of time if the setting has not been changed.
• Residual heat indicator: An icon for residual heat appears in the display if the
cooking zone is so hot that there is a risk of burning.
• Double cooking zone: The cooking surface features a double cooking zone. This
provides the appliance with a cooking zone of variable size, for instance, for when
cooking with smaller cookware. This allows savings in energy.
• Multipurpose cooking zone: The hob is equipped with a multipurpose / casserole
cooking zone. Depending on the setting, it can be used as a round or oval cooking
zone, for example, for when cooking with oval casseroles or for keeping dishes or
food warm.
• Digital displays: The four display fields are assigned to the four cooking zones.
They show the following information:
-
the appliance has been switched on,
-
to
selected heat settings,
-
residual heat,
-
the child lock is activated
-
error message, the sensor has been touched for longer than 10
seconds.
-
error message, when the hob is overheated because of abnormal
operation. (example : operation with empty cookware)
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18_ parts and features
SAFETY SHUTOFF
If one of the cooking zones is not switched off or the heat setting is not adjusted after an
extended period of time, that particular cooking zone will automatically switch itself off.
Any residual warmth will be indicated with
(for “hot”) in the digital displays
corresponding to the particular cooking zones.
The cooking zones switch themselves off at the following times.
Heat setting Switch off
1-2 After 6 hours
3-4 After 5 hours
5-6 After 3 hours
7-9 After 1 hours
If the Hob is overheated because of abnormal operation, will be displayed.
And the Hob will be switched off.
Should one or more of the cooking zones switch off before the indicated time has
elapsed, see the section “Troubleshooting”.
Other reasons why a cooking zone will switch itself off
All cooking zones will immediately switch themselves off if liquid boils over and
lands on the control panel.
The automatic shutoff will also be activated if you place a damp cloth on the
control panel. In both of these instances, the appliance will need to be switched
on again using the main On/Off control
sensor after the liquid or the cloth
has been removed.
RESIDUAL HEAT INDICATOR
When an individual cooking zone or the hob is turned off, the presence of residual heat is
shown with an
(for “hot”) in the digital display of the appropriate cooking zones. Even
after the cooking zone has been switched off, the residual heat indicator goes out only
after the cooking zone has cooled.
You can use the residual heat for thawing or keeping food warm.
As long as the residual heat indicator is illuminated, there is a risk of burns.
If the power supply is interrupted, the
symbol will go out and information about
residual heat will no longer be available. However, it may still be possible to burn
yourself. This can be avoided by always taking care when near the hob.
TEMPERATURE DETECTION
If for any reason the temperatures on any of the cooking zones were to exceed the
safety levels, should this happen then the cooking zone will automatically reduce to a
lower power level.
WARNING
WARNING
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before you begin _19
BEFORE YOU BEGIN
before you begin
INITIAL CLEANING
Wipe the ceramic glass surface with a damp cloth and ceramic cooktop glass cleaner.
Do not use caustic or abrasive cleaners. The surface could be damaged.
WARNING
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20_ hob use
hob use
USING SUITABLE COOKWARE
Better pans produce better results.
• You can recognise good pans by their bases. The base should be as thick and flat as
possible.
• When buying new pans, pay particular attention to the diameter of the base.
Manufacturers often give only the diameter of the upper rim.
• Pots with aluminium or copper bases can cause metallic discolouration on the
ceramic glass surface. The discolouration is very difficult or impossible to remove.
• Do not use pans which have damaged bases with rough edges or burrs. Permanent
scratching can occur if these pan are slid across the surface.
• When cold, pan bases are normally bowed slightly inwards (concave). They should
never be bowed outwards (convex).
• If you wish to use a special type of pan, for example, a pressure cooker, a simmering
pan, or a wok, please observe the manufacturer’s instructions.
Energy saving tips
You can save valuable energy by
observing the following points.
• Always position pots and pans
before switching on the cooking
zone.
• Dirty cooking zones and pan bases
increase power consumption.
• When possible, position the lids
firmly on the pots and pans to
cover completely.
• Switch the cooking zones off before
the end of the cooking time to use
the residual heat for keeping foods
warm or for thawing.
• The base of the pan should be the
same size as the cooking zone.
• Using a pressure cooker reduces
cooking times by up to 50 %.
Right!
Wrong!
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hob use _21
HOB USE
USING THE TOUCH CONTROL SENSORS
To operate the touch control sensors, touch the desired panel with the tip of your
pointed finger until the relevant displays illuminate or go out, or until the desired function
is activated.
Ensure that you are touching only one sensor panel when operating the appliance. If
your finger is too flat on the panel, an adjacent sensor may be actuated as well.
SWITCHING THE APPLIANCE ON
1. Touch the Lock control sensor for approximately 3 seconds.
2. The appliance is switched on using the On/Off control sensor.
Touch the On/Off control sensor for 1 second.
The digital displays will show .
After the On/Off control sensor has been actuated to switch on
your appliance, a heat setting must be selected within approximately 10
seconds. Otherwise, the appliance will switch itself off for safety reasons.
approx. 1 sec.
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22_ hob use
SELECT COOKING ZONE AND HEAT SETTING
1. For selecting the cooking zone, touch the corresponding cooking zone’s key.
2. For setting and adjusting the power level (
to
) for cooking, touch the
Heat setting selectors (
or ).
For faster adjustment, keep your finger on the Heat setting selectors (
or ) until the required value is obtained.
If more than one sensor is pressed for longer than 10 seconds,
will
show in the heat setting display. To reset, touch the On/Off control
sensor.
You can use Slide control sensor to adjust the power level.
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hob use _23
HOB USE
SWITCHING THE APPLIANCE OFF
To completely switch off the appliance, use the On/Off control sensor.
Touch the On/Off control
sensor.
After switching off a single cooking zone or the entire cooking surface,
the presence of residual heat will be indicated in the digital displays of the
corresponding cooking zones in the form of an
(for “hot”).
USING THE CASSEROLE COOKING ZONE
By using the casserole cooking zone, you can switch from the smaller cooking
zone to the larger oval cooking zone.
You can switch between the two zone settings only if a heat level has
already been set for the smaller zone.
1. Select a heat setting.
2. To switch the casserole cooking zone on or off, place your finger flat on the
“Casserole cooking zone” touch sensor until the indicator light illuminates or
extinguishes.
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24_ hob use
USING THE DOUBLE COOKING ZONE
By using the double cooking zone, you can alternate between the smaller
cooking zone and the larger cooking zone depending on the size of the
cookware you are using. Select the setting with the “Double Cooking Zone
”
control sensor.
You can switch between the two cooking zones only after a heat setting has
been selected for the smaller cooking zone.
1. Select the desired heat setting.
2. Touch the “Double Cooking Zone ” control sensor. This will switch on the
outer cooking zone. The indicator light will illuminate.
3. To switch the outer cooking zone off, touch the “Double Cooking Zone ”
control sensor.
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hob use _25
HOB USE
SWITCHING A COOKING ZONE OFF
To switch off a cooking zone, return the setting to by using the control panel’s
heat setting and touch sensors or control sensor.
To switch off more quickly, touch the corresponding cooking zone’s key
twice.
USING THE CHILD SAFETY LOCK
You can use the child safety lock to safeguard against unintentionally turning on a
cooking zone and activating the cooking surface.
Switching the child safety lock on
1. Touch the Lock control sensor for approximately 3 seconds.
An acoustic signal will sound as confirmation.
2. Touch any heat setting control sensor.
will appear in the displays, indicating the child safety lock has been
activated.
approx. 3 sec.
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26_ hob use
Switching the child safety lock off
1. Touch the Lock control sensor for approximately 3 seconds. An acoustic
signal will sound as confirmation.
TIMER
There are two ways to use the timer:
Using the timer as a safety shutoff
If a specific time is set for a cooking zone, the cooking zone will shut itself off once
this period of time has elapsed. This function can be used for multiple cooking zones
simultaneously.
Using the timer to count down
The countdown timer cannot be used if a cooking zone has been switched on.
Setting the safety shutoff
The cooking zone(s) for which you want to apply the safety shutoff must be
switched on.
1. Using the timer’s control sensor , select the cooking zone for which the
safety shutoff time is to be set.
After the first active cooking zone is selected, touching the timer’s control
sensor will cause the corresponding indicator to flash slowly.
For example, the front left indicator corresponds to the front left cooking
zone. will appear in the timer display.
The next active cooking zone is selected by touching the timer’s control sensor
again .
approx. 3 sec.
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After switching off the appliance, child safety lock will be activated
automatically within some minutes for safety reasons.
hob use _27
HOB USE
2. Use the or timer setting control sensors to set the desired amount of
time, for example, 15 minutes, after which the cooking zone will automatically
switch itself off. The safety shutoff is now activated.
To display the time remaining for any of the cooking zones, use the timer’s control
sensor
.The corresponding control indicator will begin to blink slowly.The
settings are reset using the or timer setting control sensors. After the set
period of time has elapsed, the cooking zone automatically switches itself off, an
acoustic signal sounds as confirmation and the timer display indicates.
To make the settings more quickly, touch any of the or timer setting
control sensors until the desired value is reached.
If the
timer setting control sensor is touched first, the time setting will
gegin at 99 minutes; if the timer setting control sensor is touched first,
the time setting will begin at 1 minute.
COUNTDOWN TIMER
For the countdown timer to be used, the appliance must be switched on but all
the cooking zones must be switched off.
1. Touch the timer’s control sensor .
will appear in the timer display.
2. Set the desired period of time using the or timer setting control
sensors.
The countdown timer function is now activated and the remaining time
appears in the timer display.
To adjust the remaining time, touch the timer’s control sensor and change the
setting using the
or timer setting control sensors .
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28_ hob use
LOCKING AND UNLOCKING THE CONTROL PANEL
At any stage during the cooking process, the control panel, with the exception of the
“On/Off” control sensor, can be locked in order to prevent the settings from being
changed unintentionally, for example, by wiping over the panel with a cloth.
1. Touch the lock control sensor for approximately 3 seconds. The indicator light in the
lock control sensor will illuminate. The control sensors are now locked.
2. To unlock the control sensor, touch the lock control sensor again for approximately 3
seconds. The indicator light in the lock control sensor will extinguish.
SUGGESTED SETTINGS FOR COOKING SPECIFIC
FOODS
The figures in the table below are guidelines. The heat settings required for various
cooking methods depend on a number of variables, including the quality of the
cookware being used and the type and amount of food being cooked.
Switch Setting Cookingmethod Examples for Use
9
Warming
Sautéing
Frying
Warming large amounts of liquid, boiling noodles,
searing meat, (browning goulash,braising meat)
8
Intensive
Frying
Steak, sirloin, hash browns, sausages, pancakes /
griddle cakes
7
6 Frying Schnitzel / chops, liver, fish, rissoles, fried eggs
5
Boiling Cooking up to 1.5 l liquid, potatoes, vegetables
4
3
Steaming
Stewing
Boiling
Steaming and stewing of small amounts of
vegetables, boiling rice and milk dishes
2
1 Melting Melting butter, dissolving gelatine, melting chocolate
The heat settings indicated in the table above are provided only as guidelines for
your reference.
You will need to adjust the heat settings according to specific cookware and foods.
approx. 3 sec.
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cleaning and care _29
CLEANING AND CARE
cleaning and care
HOB
Cleaning agents must not come into contact with a heated ceramic glass surface:
All cleaning agents must be removed with adequate amounts of clean water after
cleaning because they can have a caustic effect when the surface becomes hot.
Do not use any aggressive cleaners such as grill or oven sprays, scouring pads or
abrasive pan cleaners.
Clean the ceramic glass surface after each use when it is still warm to the touch.
This will prevent spillage from becoming burnt onto the surface. Remove scales,
watermarks, fat drippings and metallic discolouration with the use of a commercially
available ceramic glass or stainless steel cleaner.
Light Soiling
1. Wipe the ceramic glass surface with a damp cloth.
2. Rub dry with a clean cloth. Remnants of cleaning agent must not be left on
the surface.
3. Thoroughly clean the entire ceramic glass cooking surface once a week with
a commercially available ceramic glass or stainless steel cleaner.
4. Wipe the ceramic glass surface using adequate amounts of clean water and
rub dry with a clean lint - free cloth.
Stubborn Soiling
1. To remove food that has boiled over and stubborn
splashes, use a glass scraper.
2. Place the glass scraper at an angle to the ceramic
glass surface.
3. Remove soiling by scraping with the blade.
Glass scrapers and ceramic glass cleaners are
available from specialty retailers.
WARNING
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30_ cleaning and care
Problem Dirt
1. Remove burnt-on sugar, melted plastic, aluminium foil or other materials with
a glass scraper immediately and while still hot.
There is a risk of burning yourself when the glass scraper is used on a hot
cooking zone:
2. Clean the hob as normal when it has cooled down.
If the cooking zone on which something has melted has been allowed to
cool, warm it up again for cleaning.
Scratches or dark blemishes on the ceramic glass
surface, caused, for example, by a pan with sharp
edges, cannot be removed. However, they do not
impair the function of the hob.
HOB FRAME (OPTION)
Do not use vinegar, lemon juice or scale remover on the hob frame; otherwise dull
blemishes will appear.
1. Wipe the frame with a damp cloth.
2. Moisten dried debris with a wet cloth. Wipe and rub dry.
TO AVOID DAMAGING YOUR APPLIANCE
• Do not use the hob as a work surface or for storage.
• Do not operate a cooking zone if there is no pan on the hob or if the pan is
empty.
• Ceramic glass is very tough and resistant to temperature shock, but it is not
unbreakable.
It can be damaged by a particularly sharp or hard object dropping onto the
hob.
• Do not place pans on the hob frame. Scratching and damage to the finish
may occur.
• Avoid spilling acidic liquids, for example, vinegar, lemon juice and descaling
agents, onto the hob frame, since such liquids can cause dull spots.
• If sugar or a preparation containing sugar comes into contact with a hot
cooking zone and melts, it should be cleaned off immediately with a kitchen
scraper while it is still hot. If allowed to cool, it may damage the surface when
removed.
• Keep all items and materials that could melt, for example, plastics, aluminium
foil and oven foils, away from the ceramic glass surface. If something of this
nature melts onto the hob, it must be removed immediately with a scraper.
WARNING
WARNING
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warranty and service _31
WARRANTY AND SERVICE
warranty and service
FAQS AND TROUBLESHOOTING
A fault may result from a minor error that you can correct yourself with the help of the
following instructions. Do not attempt any further repairs if the following instructions do
not help in each specific case.
Repairs to the appliance are to be performed only by a qualified service technician.
Improperly effected repairs may result in considerable risk to the user. If your
appliance needs repair, please contact your customer service centre.
What should I do if the cooking zones are not functioning?
Check for the following possibilities:
• The fuse in the house wiring (fuse box) is intact. If the fuses trip a number of
times, call an authorised electrician.
• The appliance is properly switched on.
• The control indicators in the control panel are illuminated.
• The cooking zone is switched on.
• The cooking zones are set at the desired heat settings.
What should I do if the cooking zones will not switch on?
Check for the following possibilities:
• A period of more than 10 seconds has elapsed between when the On/Off
button was actuated and the desired cooking zone switches on (see the
section “Switching the appliance on”).
• The control panel is partially covered by a damp cloth or liquid.
What should I do if the display except for the residual warmth
indicator suddenly disappears?
This could be a result of one of two possibilities:
• The On/Off sensor was accidentally actuated.
• The control panel is partially covered by a damp cloth or liquid.
What should I do if, after the cooking zones have been switched
off, residual warmth is not indicated in the display?
Check for the following possibility:
• The cooking zone was only briefly used and therefore did not become hot
enough. If the cooking zone is hot, please call the customer service centre.
What should I do if the cooking zone will not switch on or off?
This could be due to one of the following possibilities:
• The control panel is partially covered by a damp cloth or liquid.
• The child safety lock is on.
WARNING
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32_ warranty and service
What should I do if the display is illuminated?
Check for the following:
• The control panel is partially covered by a damp cloth or liquid. To reset,
press the “On/Off” control sensor.
What does it mean when the burner does not glow red?
• The selected temperature of the cooking zone is maintained by a sensor
that cycles the zone on and off, so the surface cooking area will not always
glow red. If you select a low heat setting, the heat will cycle on and off more
frequently than at higher settings. The heat also cycles on and off at the
highest setting.
What should I do if the display is illuminated?
Check for the following:
• The hob is overheated because of abnormal operation.
• After hob is cooled down, press the “On/Off” control sensor for resetting.
If you request a service call because of an error made in operating the appliance,
the visit from the customer service technician may incur a charge even during the
warranty period.
SERVICE
Before calling for assistance or service, please check the section “Troubleshooting”.
If you still need help, follow the instructions below.
Is it a technical fault?
If so, please contact your customer service centre.
Always prepare in advance for the discussion. This will ease the process of
diagnosing the problem and also make it easier to decide if a customer service
visit is necessary.
Please take note of the following information.
• What form does the problem take?
• Under what circumstances does the problem occur?
When calling, please know the model and serial number of your appliance. This
information is provided on the rating plate as follows:
• Model description
• S / N code (15 digits)
We recommend that you record the information here for easy reference.
Model:
Serial number:
When do you incur costs even during the warranty period?
• if you could have remedied the problem yourself by applying one of the
solutions provided in the section “Troubleshooting”.
• if the customer service technician has to make several service calls because
he was not provided with all of the relevant information before his visit and as
a result, for example, has to make additional trips for parts. Preparing for your
phone call as described above will save you the cost of these trips.
CTR164NC01_XSA_00338A-02-EN.indd 32 19/06/2014 15:56:35
technical data _33
TECHNICAL DATA
technical data
TECHNICAL DATA
Appliance dimensions Width 575 mm
Depth 505 mm
Height
Worktop cut - out dimensions Width 560 mm
Depth 490 mm
Corner radius 3 mm
Connection voltage 220-240 V ~ 50/60 Hz
Maximum connected load power 6,4 - 7,5 kW
Weight Net 8,2 kg
Gross 9,7 kg
COOKING RINGS
Position Diameter Power
Front left 129 / 215 mm 810 / 2,360 W
Rear left 148 mm 1,300 W
Rear right 170 / 265 mm 1,590 - 1,700 / 2,540 W
Front right 148 mm 1,300 W
CTR164NC01_XSA_00338A-02-EN.indd 33 19/06/2014 15:56:35
55 mm
note
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note
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CTR164NC01_XSA_00338A-02-EN.indd 36 15:56:36 2014/06/19
QUESTIONS OR COMMENTS?
COUNTRY /
LOCATION
CALL OR VISIT US ONLINE AT
AUSTRALIA 1300 362 603 www.samsung.com/au/support
NEW ZEALAND 0800 726 786 www.samsung.com/nz/support
CHINA 400-810-5858 www.samsung.com/cn/support
HONG KONG 3698 4698
www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
INDIA
1800 40 SAMSUNG (1800 40 7267864)
(Toll-Free)
1800 5 SAMSUNG (1800 5 7267864)
(Toll-Free)
www.samsung.com/in/support
BANGLADESH
09612300300
08000300300 (Toll free)
www.samsung.com/support
INDONESIA
021-5699-7777
0800-112-8888 (All Product, Toll Free)
www.samsung.com/id/support
JAPAN 0120-363-905 www.galaxymobile.jp/jp/support
MALAYSIA
1800-88-9999
+603-7713 7420 (Overseas contact)
www.samsung.com/my/support
PHILIPPINES
1-800-10-726-7864 [ PLDT Toll Free ]
1-800-8-726-7864
[ Globe Landline and Mobile ]
02-422-2111 [ Standard Landline ]
www.samsung.com/ph/support
SINGAPORE 1800 | 1800-7267864 SAMSUNG www.samsung.com/sg/support
THAILAND
0-2689-3232
1800-29-3232 (Toll free)
www.samsung.com/th/support
TAIWAN 0800-32-9999 www.samsung.com/tw/support
VIETNAM 1800 588 889 www.samsung.com/vn/support
MYANMAR +95-1-2399-888 www.samsung.com/mm/support
MACAU 0800 333
www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
SRI LANKA 011 SAMSUNG (011 7267864) www.samsung.com/support
CAMBODIA
+855-23-993232
1800-20-3232 (Toll free)
www.samsung.com/th/support
LAOS +856-214-17333 www.samsung.com/th/support
NEPAL
16600172667 (Toll Free for NTC Only)
9801572667 (Toll Free for Ncell users)
www.samsung.com/support
