INDEX
IMPORTANT SAFEGUARDS 2 ......................................................................
PARTS NAMES 6 ...........................................................................................
COOKING RICE 7 ..........................................................................................
CLEANING AND MAINTENANCE. 10 ............................................................
TROUBLESHOOTING GUIDE.
11
..................................................................
SPECIFICATIONS 12
ZOJIRUSHI CORPORATION
.....................................................................................
l©@®I
2
IMPORTANT
SAFEGUARDS
WHEN USING ELECTRICAL APPLIANCES,
BASIC SAFETY PRECAUTIONS SHOULD ALWAYS
BE
FOLLOWED,
INCLUDING THE FOLLOWING:
1
Read
all
instructions
thoroughly.
2
Avoid
touching
hot
surfaces
and
do
not
close
or
clog
the
steam
vent
opening
under
any
circumstances.
The
handles
and
knobs
are
provided
for
your
safety
and
protection.
3
To
prevent
hazardous
operation
or
electric
shock,
do
not
immerse
power
cord,
power
plug,
or
rice
cooker
(except
inner
cooking
pan
and
inner
lid)
in
water
or
other
liquids.
4
Close
supervision
is
necessary
when
the
appliance
is
used
by
or
near
children.
5
Unplug
from
outlet
when
not
in
use
and
before
cleaning.
Allow
the
appliance
to
cool
before
adding
or
removing
parts,
and
before
cleaning
the
appliance.
6
Do
not
use
or
operate
the
appliance
with
a
damaged
cord
or
plug.
If
the
appliance
malfunctions
or
has
been
damaged
in
any
manner,
unplug
the
appliance
and
return
it
to
the
nearest
authorized
service
facility
or
dealer
for
examination,
repair
or
adjustment.
7
The
use
of
accessories
or
attachments
not
recommended
by
the
appliance
manufacturer
may
be
hazardous
or
may
cause
malfunction.
8
Do
not
use
outdoors.
9
Keep
the
power
cord
away
from
hot
surfaces
and
do
not
let
the
cord
hang
over
the
edge
of
tables
or
counters.
10
Do
not
place
the
appliance
on
or
near
a
heated
surface
such
as
a
gas
or
electric
stove,
or
in
a
heated
oven.
11
Always
use
extreme
caution
when
moving
appliances
containing
hot
contents
or
liquids.
12
To
disconnect,
turn
the
switch
to
"KEEP
WARM"
then
remove
plug
from
an
electric
outlet.
13
Do
not
use
the
appliance
for
other
than
intended
or
specified
purposes.
14
To
reduce
the
risk
of
electric
shock,
use
only
the
supplied
inner
cooking
pan.
15
The
plug
to
the
appliance
should
be
attached
first
before
plugging
the
cord
into
a
wall
outlet.
SAVE
THESE
INSTRUCTIONS
THIS APPLIANCE
IS
FOR HOUSEHOLD USE ONLY.
a)
A
short
power-supply
cord
(or
detachable
power-supply
cord)
is
provided
to
reduce
the
risk
resulting
from
becoming
entangled
in
or
tripping
over
a
longer
cord.
b)
Longer
detachable
power-supply
cords
or
extension
cords
are
available
and
may
be
used
if
care
is
exercised
in
their
use.
c)
If
a
longer
detachable
power-supply
cord
or
extension
cord
is
used:
1)
The
marked
electrical
rating
of
the
cord
set
or
extension
cord
should
be
at
least
as
great
as
the
electrical
rating
of
the
appliance;
2)
The
cord
should
be
arranged
so
that
it
will
not
drape
over
the
countertop
or
tabletop
where
it
can
be
pulled
on
by
children
or
tripped
over
unintentionally;
and
3)
If
the
appliance
is
of
the
grounded
type,
the
cord
set
or
extension
cord
should
be
a
grounding-type
3-wire
cord.
3
IMPORTANT
SAFEGUARDS
Be
sure
to
follow
these
instructions.
These
WARNINGS
and
CAUTIONS
are
intended
to
prevent
property
damage
or
personal
injury
to
you
and
others.
■
The
degree
of
danger
or
damage
by
the
misuse
of
this
product
is
indicated
as
follows:
I
4WARNING
Indicates
risk
of
serious
injury
or
death.
4
CAUTION
Indicates
risk
of
injury,
h_ousehold
or
property
damage
1f
mishandled.
Lil
Lil
■
Prohibited
or
required
actions
are
indicated
as
follows:
,,-------------------
[
I(:'\
Indicates
a
prohibited
operation.
] A
Indicates
a
requirement
or
instruction
that
must
be
followed.
. \::I . V
/
LtWARNING
'
{1)
Do
not modify the
Rice
Cooker.
Only
a
repair
technician
should
disassemble
or
repair
this
unit.
Attempting
to
do
so
may
cause
fire,
electric
shock
or
injury.
Make
any
repair
inquiries
to
Zojirushi
Customer
Service.
Do
not
place
your
hands
or
face
near
the
Steam
Vent.
Doing
so
may
cause
burns
or
scalding.
Take
special
precautions
with
children
and
infants.
Do
not
plug
or
unplug
the
Power
Cord
if
your
hands
are
wet.
Doing
so
may
cause
electric
shock
or
injury.
Do
not
immerse
the
Rice
Cooker
in
water
or
splash
it
with
water.
Do
not
pour
water
directly
into
the
Rice
Cooker.
Doing
so
may
cause
short
circuit
or
electric
shock.
Do
not
put
any
metal
objects
such
as
pins
or
wires
into
the
Air
Vent
or
crevices
located
at
the
bottom
of
the
Rice
Cooker.
Doing
so
may
cause
electric
shock
or
malfunction,
resulting
in
injury.
Do
not
allow
children
to
use
the
Rice
Cooker
unsupervised.
Keep
it
out
of
the
reach
of
infants.
Children
are
at
risk
of
burns,
electric
shock
or
injury.
Do
not
open
the
Outer
Lid
or
move
the
Rice
Cooker
during
cooking.
Doing
so
may
cause
burns.
{S)
Only use this
Rice
Cooker to cook rice
and
keep
rice
warm
as
indicated
in
the
Operating
Instructions.
Do
not
use
the
Rice
Cooker
if
the
Power
Cord
or
Power
Plug
is
damaged
or
if
the
Power
Plug
is
loosely
inserted
into
the
electrical
outlet.
@
Doing
so
may
cause
electric
shock,
short
circuit
or
fire.
Do
not
damage
the
Power
Cord.
Do
not
bend,
pull,
twist,
bundle
or
attempt
to
modify
the
Power
Cord.
Do
not
place
it
on
or
near
high
temperature
surfaces
or
appliances,
under
heavy
items
or
between
objects.
@
(I}
A
damaged
Power
Cord
can
cause
fire
or
electric
shock.
Do
not
use
a
power
source
other
than
120V
AC.
{S)
Use
of
any
other
power
supply
voltage
may
cause
fire
or
electric
shock
.
o
Insert
the
Power
Plug
completely
and
securely
into
the
electrical
outlet.
A
loosely
inserted
Power
Plug
may
cause
electric
shock,
short
circuit,
smoke
or
fire.
Use
only
an
electrical
outlet
rated
at
15
amperes
minimum,
and
do
not
plug
other
devices
into
the
same
outlet.
Plugging
other
devices
into
the
same
outlet
may
cause
the
electrical
outlet
to
overheat,
resulting
in
fire.
\..
•
The
illustrations
used
in
these
Operating
Instructions
may
vary
from
the
actual
product
you
have
purchased.
4
IMPORTANT
SAFEGUARDS
{cont.)
/
&WARNING
..
If
the
blades
or
surface
of
the
Power
Plug
become
soiled,
wipe
them
clean.
A
dirty
Power
Plug
may
cause
fire.
..
Stop
using
the
Rice
Cooker
immediately
in
the
event
of
malfunction
or
breakdown.
Continued
use
of
the
Rice
Cooker
under
these
circumstances
may
cause
smoke,
fire,
electric
shock,
or
injury.
Use
a
grounded
electrical
outlet.
Failing
to
do
so
may
cause
electric
shock
or
injury.
..
..
This
appliance
is
not
intended
for
use
by
persons
(including
children)
with
reduced
physical,
sensory
or
mental
capabilities,
or
lack
of
experience
and
knowledge,
unless
they
have
been
given
supervision
or
instruction
concerning
use
of
the
appliance
by
a
person
responsible
for
their
safety.
Children
should
be
supervised
to
ensure
that
they
do
not
play
with
the
appliance.
&CAUTION
@
{S)
Do
not
touch
hot
surfaces
during
or
immediately
after
use.
(Just
removing
the
Inner
Cooking
Pan
will
not
turn
off
the
power.)
Be
careful
of
steam
when
opening
the
Outer
Lid.
Be
careful
not
to
touch
the
Inner
Cooking
Pan
when
loosening
rice.
Touching
hot
surfaces
may
cause
burns.
{S)
Do
not
touch
the
Open
Button
when
moving
the
Rice
Cooker.
Doing
so
may
cause
the
Outer
Lid
to
open,
resulting
in
injury
or
burns.
Do
not
use
the
Rice
Cooker
where
it
may
come
into
contact
with
water
or
near
heat
sources.
Doing
so
may
cause
electric
shock,
short
circuit,
or
can
deform
the
Rice
Cooker.
Do
not
use
cookware
other
than
the
provided
Inner
Cooking
Pan.
Doing
so
may
cause
the
cookware
to
overheat
or
the
Rice
Cooker
to
malfunction.
Do
not
place
or
use
the
Rice
Cooker
on
unstable
surfaces,
surfaces
that
are
vulnerable
to
heat,
or
on
induction
heating
(IH)
cookers.
Doing
so
may
cause
injury
or
fire.
Do
not
use
the
Rice
Cooker
near
walls
or
furniture.
Allow
enough
room
for
steam
to
escape
if
using
the
Rice
Cooker
under
shelving.
Failing
to
allow
enough
room
may
cause
breakdown.
Steam
or
heat
may
also
damage,
discolor,
or
deform
walls,
furniture,
or
shelving.
Do
not
use
the
Rice
Cooker
on
a
surface
where
the
Air
Vent
located
at
the
bottom
of
the
Rice
Cooker
can
become
blocked
or
covered
(such
as
on
paper,
cloth,
carpet,
plastic
bag
or
aluminum
sheet).
Doing
so
may
cause
breakdown
or
malfunction.
Do
not
use
other
Power
Cords
than
the
one
provided.
Do
not
use
the
Power
Cord
for
other
appliances.
Doing
so
may
cause
malfunction
or
fire.
(t
Unplug
the
Power
Plug
from
the
outlet
when
the
Rice
Cooker
is
not
in
use.
Leaving
the
Power
Plug
in
an
outlet
may
cause
the
insulation
to
become
damaged,
resulting
in
burns,
injury,
electric
shock,
short
circuit
or
fire.
'
'I
IMPORTANT
SAFEGUARDS
{cont.)
\.
~CAUTION
0
Please
allow
the
Rice
Cooker
to
cool
down
before
cleaning.
Hot
parts
such
as
the
Inner
Lid,
Inner
Cooking
Pan
and
Heating
Plate
may
cause
burns.
Always
unplug
the
Rice
Cooker
by
holding
the
Power
Plug,
not
by
pulling
the
Power
Cord.
Pulling
the
Power
Cord
to
unplug
the
Rice
Cooker
may
cause
electric
shock,
short
circuit
or
fire.
0
Insert
the
Appliance
Plug
into
the
Plug
Receptacle
securely.
Failing
to
do
so
may
cause
electric
shock,
short
circuit,
smoke
or
fire.
If
the
Power
Cord
is
damaged,
it
must
be
replaced
with
an
appropriate
cord
or
assembly
made
available
by
the
manufacturer
or
its
service
agent.
IMPORTANT
When
you
are
finished,
be
sure
to
unplug
the
Power
Plug
from
the
electrical
outlet.
Just
removing
the
Inner
Cooking
Pan
will
not
turn
off
the
power.
Do
not
cover
the
Main
Body,
especially
the
Steam
Vent,
with
a
cloth
or
other
objects.
Doing
so
may
cause
deformation
and/or
discoloration
of
the
Main
Body
or
Outer
Lid.
Do
not
place
any
utensils
that
will
scratch
the
inside
of
the
Inner
Cooking
Pan.
Doing
so
may
deform
or
dent
the
Inner
Cooking
Pan,
preventing
the
Rice
Cooker
from
cooking
properly.
Do
not
use
the
Rice
Cooker
where
its
steam
may
come
into
contact
with
other
electrical
appliances.
The
steam
may
cause
fire,
malfunction,
discoloration
or
deformation
to
other
electrical
appliances
.
Do
not
operate
the
Rice
Cooker
if
rice
or
other
matter
is
stuck
on
the
inside
of
the
Main
Body,
the
outside
surface
of
the
Inner
Cooking
Pan,
the
Center
Sensor
or
the
Heating
Plate.
Doing
so
may
burn
the
rice
or
otherwise
cause
imperfect
cooking.
Do
not
damage,
drop
or
deform
the
Inner
Cooking
Pan.
A
damaged
Inner
Cooking
Pan
may
not
cook
properly
.
Do
not
cook
when
the
Inner
Cooking
Pan
is
empty.
Doing
so
may
cause
breakdown
of
the
Rice
Cooker.
Do
not
use
the
Rice
Cooker
on
top
of
an
induction
heating
(IH)
cooker.
Doing
so
may
cause
breakdown.
This
appliance
is
intended
for
household
use
and
similar
applications
listed
below:
•
Staff
(employee)
kitchen
area
in
shops,
offices
and
other
working
environments.
*
This
appliance
is
not
intended
for
use
by
many
unspecified
people
for
a
long
period
of
time.
This
appliance
must
not
be
used
in
the
following
areas:
•
Farm
houses.
•
By
clients
in
hotels,
motels
and
other
commercial
type
environments
.
•
Bed
and
breakfast
type
environments.
5
6
PARTS
NAMES
Steam Vent Gasket
-------
Steam Vent
Inner Lid
-------
Spatula
Holder
w
---,!
I
I
I
I
Spatula Holder !
Attachment !
I
I
I
I
I
I
I
I
I
~
Inner Cooking
Pan
----
~~~
-----
{Outer Lid
top
surface)
~--
Open
Button
Handle
~---
Inner Lid
Mounting
Axis
"""===
~4+
---
Outer Lid
Gasket
~---
Dew Collector
-----
Switch
◄
Plug Receptacle
Appliance
Plug
inserts
here.
Heating Plate
;-,-
_=~--~~---;::::::'c-:.--
~
Center Sensor
--__,
Steam Vent Gasket
-------
.---
Power Plug
Twist Tie
____
_,
Power Cord
Appliance
Plug
•
Please
remove
the
Twist
Tie
holding
the
Power
Cord
before
use.
•
Do
not
use
the
Power
Cord
bundled
up.
Doing
so
may
cause
the
Power
Cord
to
become
excessively
hot,
resulting
in
malfunction.
Accessories
fj
Measuring Cup
(1
Cup = approx.
6.1
oz. /
approx. 180
ml)
Spatula Holder Spatula
7
COOKING
RICE
ePlease
wash
the
Inner
Cooking
Pan,
Inner
Lid,
and
accessories
before
initial
use.-+
pg.
10
Measure
rice
with
the
provided
Measuring
Cup.
Overfill
the
Measuring
Cup
with
rice,
then
level
off.
Clean
the
rice.
ec1ean
the
rice
in
a different
container,
not
the
provided
Inner
Cooking
Pan.
•
Do
not
clean
the
rice
or
adjust
the
amount
of
water
using
hot
water
(95°F/35°C
or
above).
Clean
the
rice
in
a different
container.
I
Adjust
the
amount
of
water.
•
Place
cleaned
rice
in
the
Inner
Cooking
Pan
.
eon
a
flat
surface,
pour
water
over
the
rice
in
the
Inner
Cooking
Pan,
filling
to
the
line
that
matches
the
number
of
cups
of
rice.
eLevel
the
surface
of
rice.
eThe
water
level
serves
as
a
standard
guideline
and
the
amount
of
water
should
be
adjusted
according
to
preference.
(Adjust
1-2mm
above
or
below
the
indicated
water
level.)
ewhen
cooking
5.5
cups
of
rice,
fill
the
Inner
Cooking
Pan
with
water
to
the
1.0
liter
line.
ewhen
not
using
the
provided
Measuring
Cup,
adjust
the
amount
of
water
according
to
the
liter
lines
on
the
left
side.
3
2
1
When
cooking
4
cups
of
rice
measured
with
the
provided
Measuring
Cup,
place
the
cleaned
rice
into
the
Inner
Cooking
Pan,
and
then
fill
with
water
to
the
4
line
on
the
right
side,
as
shown
in
the
figure
on
the
left.
Place
the
Inner
Cooking
Pan
into
the
Main
Body
and
attach
the
Inner
Lid.
Close
the
Outer
Lid.
Be
sure
to
wipe
moisture
and
foreign
matter
off
the
outer
surface
of
the
Inner
Cooking
Pan,
the
inside
of
the
Main
Body,
and
the
Inner
Lid.
•
Rice
or
foreign
matter
adhering
to
the
outside
of
the
Inner
Cooking
Pan
or
the
Heating
Plate
may
lead
to
malfunction
during
cooking.
eLevel
the
surface
of
rice.
eMake
sure
to
insert
the
Inner
Cooking
Pan
all
the
way
into,
and
turn
it
left
and
right
to
align
it
properly
with
the
Heating
Plate.
eBe
sure
to
attach
the
Inner
Lid
and
Steam
Vent
Gasket
securely.
e
11
the
Outer
Lid
is
not
closed
completely,
the
texture
of
the
rice
after
cooking
will
be
poor.
*
To
cook
rice
with
a
fluffy
texture,
clean
the
rice,
adjust
the
amount
of
water,
and
soak
the
rice
for
30
minutes
before
cooking.
COOKING
RICE
(cont.}
Insert
the
plugs
and
start
cooking.
8
CD
Insert the Appliance Plug into the Main Body securely.
® Insert the Power Plug into
an
electrical outlet.
When you push the Switch down, the KEEP WARM light turns off,
the COOK light turns on, and the Rice Cooker switches to the
Cooking mode.
•
Do
not cook rice other than white rice or mix anything else
into the white rice that you are cooking.
►
KEEP
COOK
WARM
• 0
e
11
you are not cooking rice, do not insert the plug
into the power supply. When the plug is inserted,
the Rice Cooker turns
on
to the Keep Warm
mode. The rice will expand if it is left to soak
in
water for a long period of time
in
the Keep
Warm Mode, which will lead to the rice with a
poor texture. Leaving the Rice Cooker
in
Keep
Warm mode also wastes electricity.
e
11
the Switch springs up and
the KEEP WARM light turns
on
automatically before the
rice finishes cooking, do not
forcefully push the Switch
down.
In
this situation,
promptly contact Zojirushi
Customer Service.
Approximate Cooking Time (Indicated
in
minutes)
~ce
Model
No.
1
cup
2
cups
4cups 5.5
cups
6
cups
8
cups
10
cups
NS-RPC10
12
16
21
24
- - -
NS-RPC18
-
15
19
-
23 27
30
• The approximate cooking time
is
for reference only. The actual time required to cook
will vary depending
on
factors such as
room
or water temperature, voltage, and the
amount of
water.
• The above table
is
based
on
the testing conditions of 120 volts, a
room
temperature of
68°F (20°C}, and a water temperature of 64.4°F (18°C}.
• The above lengths of time
are
measured from the start of Cooking
to
the Keep
Warm
process.
Keep
the
Outer
Lid
closed.
•
Do
not open the Outer
Lid
until the cooking
process is completed.
For better results, after the Rice Cooker
switches to "KEEP
WARM",
it is
recommended to keep the Outer
Lid
closed
for about 15 minutes so that the rice can
be
steamed and softened by its own moisture.
This is
an
important process to make fluffy,
tasty rice.
Ci)
9
COOKING
RICE
(cont.}
Loosen
the
rice.
After
the
KEEP
WARM
light turns
on
and
the
rice
is
steamed,
mix
and
loosen
the
rice
as
soon
as
possible.
•
Be
sure
to
completely
remove
any
rice
that
has
adhered
to
the
edge
of
the
Inner
Cooking
Pan.
•
Note
that
the
Outer
Lid
may
close
if
the
Main
Body
is
moved
with
the
Outer
Lid
open.
e
11
you
do
not
mix
and
loosen
the
rice,
it
will
not
be
soft
and
delicious.
*
Depending
on
the
cooking
conditions,
the
bottom
portion
of
the
rice
may
become
slightly
browned,
but
this
is
normal.
*
Depending
on
the
heat
convection
while
cooking,
the
surface
of
the
finished
rice
may
look
uneven.
Discard
the
water
in
the
Dew
Collector.
•
Leaving
the
collected
water
droplets
as
is
will
result
in
a
bad
odor.
Discard
the
water
droplets
each
time
after
you
cook
rice.
Press
in
both
sides
to
remove
the
Dew
Collector.
Keep
the
rice
warm.
{The
optimal
length
of
time
is
8
hours
or
less.}
Level
the
surface of
the
rice
before
keeping
it
warm.
eAlso
keep
warm
the
rice
remaining
in
the
Rice
Cooker
while
you
eat
your
meal.
ewhen
keeping
rice
in
the
Inner
Cooking
Pan
for
later
consumption,
be
sure
to
use
the
Keep
Warm
function.
To
end
Keep
Warm
mode,
and
when
the
Rice
Cooker
will
not
be
used
for
some
time:
Be
sure
to
unplug
the
Power
Plug
from
the
electrical
outlet.
eAlways
unplug
the
Power
Plug
by
holding
the
Power
Plug,
not
by
pulling
the
Power
Cord.
•
Please
do
not
handle
the
Power
Plug
or
Appliance
Plug
while
your
hands
are
wet.
(Doing
so
may
cause
short
circuit
or
electric
shock.)
CLEANING
AND
MAINTENANCE
10
•
Clean
the
Rice
Cooker
thoroughly
after
every
use.
•
Be
sure
to
unplug
the
Power
Cord
and
allow
the
Main
Body
and
the
Inner
Cooking
Pan
to
cool
down.
•
Do
not
use
such
items
as
thinner,
abrasive
cleaners,
bleach,
scrubbing
brushes
(nylon,
metal,
etc.),
melamine
sponges
or
sponges
with
a
nylon
surface.
(Doing
so
may
damage
the
surface,
causing
discoloration,
scratches,
degradation
in
quality,
or
corrosion.)
•
Do
not
use
a
dishwasher
or
dish-dryer.
Doing
so
may
cause
scratches,
deformation
or
discoloration.
•
After
cleaning,
be
sure
to
reattach
the
Inner
Lid,
Dew
Collector,
and
Spatula
Holder
correctly.
THE
EXTERIOR
Open
Button
-----------,
If the
Open
Button becomes clogged
with rice or other matter,
remove
with a
bamboo stick.
•
The
Outer
Lid
may
not
open.
Air
Vent
Clean
using a
vacuum cleaner
(once a month).
Air
Bottom
view
of
the
product
Vent
-
___,,
•
Using
the
Rice
Cooker
with
clogged
Air
Vent
may
cause
the
internal
temperature
to
become
abnormally
high,
resulting
in
breakdown.
Steam
Vent
Wipe
clean
with
a
well-wrung
soft
cloth.
Control
Panel
Wipe
with
a
dry
soft
cloth.
Wipe
with
a dry soft cloth.
Power
Plug
Appliance
Plug
INNER
COOKING
PAN/
SPATULA/
MEASURING
CUP/
SPATULA
HOLDER/
INNER
LID/
DEW
COLLECTOR
Wash
using
a
neutral
kitchen
detergent
and
a
soft
sponge.
•
Do
not
use
polishing
powder,
metal
or
nylon
scrubbing
brushes.
~
,
✓
,
?
~
~
0 B
lJ1
B
~
THE
INTERIOR
/Ji-;;;.
~~
--~-
Outer
Lid/
Outer
Lid
Gasket
Center
Sensor
Hold the Outer
Lid
securely
and
wipe
with
a
well-wrung
soft cloth.
Remove
any
rice
or
residue
on
the
inside
of
the
Outer
Lid.
•
Do
not
use
kitchen
detergents.
Y
-r"I'-
---
Heating Plate
~::::::::.
Wipe
the surface with a well-wrung soft cloth.
Wipe
with a well-wrung soft cloth. If it
becomes clogged with rice or other
matter,
remove
with a bamboo stick.
If rice or other matter become stuck to the
Heating
Plate,
lightly polish them off with a
sand
paper of about
No.
320
after dipping
in
water.
If it becomes clogged with rice or other matter,
remove
with a bamboo stick.
TROUBLESHOOTING
GUIDE
•
Please
check
the
following
points
before
calling
for
service.
-------
Problems
Cause
(Points
to
check)
COOKING
RICE
Rice
cooks
too
hard
or
too
soft:
•
Make
sure
the
Inner
Cooking
Pan
and
the
Inner
Lid
have
not
deformed.
•
Rice
may
not
have
been
cleaned
sufficiently,
allowing
too
much
bran
to
be
left
on
the
rice
grain
.
•
Did
you
loosen
the
rice
after
cooking
was
completed?
-
Loosen
the
rice
immediately
after
cooking
is
completed.
e
1s
there
moisture
or
foreign
matter
on
the
outer
surface
of
the
Inner
Cooking
Pan,
the
inside
of
the
Main
Body,
the
Inner
Lid,
the
Center
Sensor,
or
the
Heating
Plate?
-
Wipe
them
off.
•
Did
you
cook
the
rice
immediately
after
cleaning
it?
Rice
is
scorched:
•
Foreign
matter
such
as
rice
may
be
stuck
to
the
outside
of
the
Inner
Cooking
Pan,
the
inside
of
the
Main
Body,
on
the
Center
Sensor
or
the
Heating
Plate.
•
Rice
may
not
have
been
cleaned
sufficiently,
allowing
too
much
bran
to
be
left
on
the
rice
grain.
•
Make
sure
the
Inner
Cooking
Pan
has
not
deformed.
The
surface
of
the
cooked
rice
is
uneven:
•
Depending
on
the
heat
convection
while
cooking,
the
surface
of
the
cooked
rice
may
look
uneven.
•
Make
sure
the
Inner
Cooking
Pan
and
the
Inner
Lid
have
not
deformed.
Boils
over
while
cooking:
•
Did
you
use
the
wrong
amount
of
water?
•
Rice
may
not
have
been
cleaned
sufficiently,
allowing
too
much
bran
to
be
left
on
the
rice
grain.
•
Make
sure
the
Inner
Cooking
Pan
and
the
Inner
Lid
have
not
deformed.
•
Did
you
use
the
provided
Inner
Cooking
Pan?
e
1s
the
Inner
Lid
attached
correctly?
e
1s
there
any
foreign
matter
on
the
edge
of
the
Inner
Lid
or
Inner
Cooking
Pan?
•
Did
you
cook
rice
other
than
white
rice
or
mix
something
else
into
the
white
rice
that
you
were
cooking?
Unable
to
start
cooking:
•
Did
you
plug
the
Power
Plug
into
the
electrical
outlet?
e
1s
the
Appliance
Plug
disconnected
from
the
Plug
Receptacle?
•
Did
you
press
the
Switch?
•
Did
you
press
the
Switch
immediately
after
cooking
completed?
Steam
comes
out
from
the
gap
between
the
Outer
Lid
and
the
Main
Body:
•
Please
check
that
the
Inner
Lid
and
Inner
Cooking
Pan
have
not
been
dropped
or
deformed
and
that
the
Outer
Lid
Gasket
is
not
torn.
•
Has
the
Outer
Lid
Gasket
become
soiled?
-
Clean
the
Outer
Lid
Gasket.
COOKING
RICE/
KEEP
WARM
A
noise
is
heard
during
Cooking/
Keep
Warm:
•
There
is
a
spark-like
noise
when
there
is
water
left
on
the
outside
of
the
Inner
Cooking
Pan.
-
Always
take
precautions
to
wipe
the
outer
surface
of
the
Inner
Cooking
Pan
and
the
inside
of
the
Main
Body
clean,
especially
of
moisture
and
foreign
matters,
before
placing
the
Inner
Cooking
Pan
into
the
Main
Body.
1 1
TROUBLESHOOTING
GUIDE
{cont.)
Problems
I
KEEP
WARM
During
Keep
Warm,
rice
has
an
odor,
or
rice
I becomes
watery:
•
Was
the
Keep
Warm
mode
used
for
more
than
8
hours?
•
Was
the
rice
kept
warm
with
the
spatula
left
in
the
Inner
Cooking
Pan?
•
Was
cold
rice
reheated?
•
Did
you
loosen
the
rice
after
cooking
was
completed?
Loosen
the
rice
immediately
after
cooking
is
completed.
•
Rice
may
not
have
been
cleaned
sufficiently,
allowing
too
much
bran
to
be
left
on
the
rice
grain.
•
The
Keep
Warm
mode
may
not
have
been
used
for
keeping
rice
warm.
•
Did
you
clean
the
Rice
Cooker
thoroughly
after
every
use?
e
Is
the
Inner
Lid
attached
correctly?
•
Did
you
close
the
Outer
Lid
completely?
e
Is
there
any
foreign
matter
on
the
edge
of
the
Inner
Lid
or
Inner
Cooking
Pan?
•
Did
you
unplug
the
Power
Plug
during
Keep
Warm
mode?
I
j
\
12
I
I
I
I
During
Keep
Warm,
rice
becomes
yellow
or
dry:
!
Cause (Points
to
check)
-
•
Are
you
keeping
warm
a
small
amount
of
rice
in
the
Inner
Cooking
Pan?
ewas
the
Keep
Warm
mode
used
for
more
than
8
hours?
eThe
type
of
rice
and
water
used
may
make
the
rice
appear
yellow
.
SPECIFICATIONS
Model No.
NS-RPC10 NS-RPC18
Cooking
Capacity
0.18-1.0
L
(1-Approx.
5.5
cups)
0.36-1.8 L
(2-1
O
cups)
Rating
(AC
120
V /
60
Hz)
485W
650W
Average
Power
Consumption
during
Keep
Warm
27W
35W
Rice
Cooking
System
Direct Heating
External
Dimensions
(Approx.
inches)
10-¼ (W)x10-¼ (D)x10-¼
(H)
11-¼ (W)x11-¾ (D)x11-¼
(H)
Weight
Approx. 6.5 lbs. Approx. 8.3 lbs.
Cord
length
Approx.
1.1
m (Approx. 3.7 ft.)
Accessories
Measuring Cup, Spatula Holder, Spatula
Zojirushi Customer Service
1-800-733-6270
www.zojirushi.com
