
Soup
L
L
MX-HG6401
Model No.
Operating Instructions
Cooking Blender
(Household Use)

EN2
Thank you for purchasing this Panasonic product.
● Please read these instructions carefully to use the product correctly and safely.
● Before using this product, please give special attention to "Safety Precautions" and
"Important Information" (P. EN2-EN5).
● Please keep the warranty certificate and these Operating Instructions for future use.
● Panasonic will not accept any liability if the appliance is subject to improper use or for failure to
comply with these instructions.
Contents
Safety Precautions ...................................................................................................................... EN2
Important Information ................................................................................................................. EN5
Intelligent Altitude Adaption ....................................................................................................... EN5
Parts Names and Instructions .................................................................................................... EN6
Control Panel Instructions .......................................................................................................... EN7
How to Use ................................................................................................................................... EN9
Recipe Recommendations in Automatic Mode....................................................................... EN10
Recipe Recommendations in Manual Mode .............................................................................EN11
How to Clean .............................................................................................................................. EN12
Troubleshooting ........................................................................................................................ EN13
Specifications ............................................................................................................................ EN18
Panasonic Warranty.................................................................................................................. EN14
Safety Precautions Please make sure to follow these instructions.
In order to prevent accidents or injuries to the user, other people, and damage to property, please follow the
instructions below.
■
The following signals indicate the degree of harm and damage when the product is misused.
WARNING:
Indicates potential hazard that could result in serious injury or death.
CAUTION:
Indicates potential hazard that could result in minor injury or property damage.
■ The symbols are classified and explained as follows.
This symbol indicates prohibition.
This symbol indicates a retirement that must
be followed.
WARNING
● Do not allow infants and children to play with the packaging materials.
(It may cause suffocation.)
● Do not disassemble, repair or modify this appliance.
➜ Contact Panasonic Service Centre for inspection or repair.
● Do not damage the power cord or power plug.
The following actions are strictly prohibited:
Modifying, touching on or placing near heating elements or hot surfaces, bending,
twisting, pulling, hanging/pulling over sharp edges, putting heavy objects on top,
bundling the power cord or carrying the appliance by the power cord.

EN3
English
WARNING
● Do not use the appliance if the power cord or power plug is damaged or the
power plug is loosely connected to the outlet.
➜ If the power cord is damaged, it must be replaced by the manufacturer, its
service center or a similarly qualified person in order to avoid a hazard.
● Do not plug or unplug the power plug with wet hands.
● Do not immerse the appliance, power cord or power plug in water (or any
liquid), or splash it with water or any liquid.
● The blender jug handle and jug lid are equipped with magnetic safety locks.
Do not immerse them in water or any liquid.
● Be careful not to wet the coupler and upper/lower connectors when cleaning or
using the blender jug and the body.
●
Ensure that the power cord does not dangle over the edge of the table or work top
and prevent it from contacting with high-temperature surfaces. Unplug the plug
when the appliance is not in use. Please be careful with the residual heat after use.
● Do not touch high-temperature parts during or after use, such as blender jug,
upper and lower connectors, etc.
● Keep the appliance and its power cords and power plugs out of reach of infants
and children.
● Make sure to set the appropriate time for your chosen menu/function.
Over-mixing theingredients can cause overheating and potentially create a
safety hazard.
●
This appliance is strictly prohibited from running idle or being used under
overload conditions.
● htiw )nerdlihc gnidulcni( snosrep yb esu rof dednetni ton si ecnailppa sihT
reduced physical, sensory or mental capabilities or a lack of experience
and knowledge, unless they have been given supervision or instructions
concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
● Insert the power plug into the outlet firmly.
● Make sure that the voltage indicated on the label of the appliance is the same
as your local supply.
Also avoid plugging other devices into the same outlet to prevent electric overheating.
However, if you are connecting a number of power plugs, make sure that the total
wattage does not exceed the rated wattage of the outlet.
● Dust off the power plug regularly.
➜ Unplug the power plug and wipe with a dry cloth.
➜ Unplug and disconnect from the power supply before cleaning. Ensure that the
power plug and outlet are dry before using them again.
● Switch off the appliance and disconnect from supply before changing
accessories or approaching parts that move during use.
● Be careful if hot liquid is poured into the blender jug as it can be ejected out of
the appliance due to sudden steaming.
● Turn off the power and unplug the power plug first before removing the blender
jug from the body.
● To prevent any accidents, do not put your hand into the blender jug when it is
attached to the main body.
● Discontinue using the appliance immediately and unplug it in the unlikely event
that this appliance stops working properly.
Examples for abnormal occurrences or breaking down:
The power plug or the power cord become abnormally hot.
Damaged power cords and power failure.
The body is deformed, has visible damage or is abnormally hot.
There is an unpleasant smell.
It makes unusual noises when in use.
There are other abnormalities or failures.
➜
Unplug immediately and contact Panasonic Service Center for inspection or repair.
●
The blender jug is intended for use with the supplied base.

EN4
CAUTION
● Do not use the appliance for any purpose other than those specified in the
Operating Instructions.
● Do not use the appliance close to walls, furniture, or in confined spaces such
as built-in cabinets.
➜ Otherwise, it may cause discoloration or deformation.
● Do not move the appliance by holding the power cord.
● Do not place any objects on the appliance or insert any object in the bottom/
gaps of the appliance.
● Do not use the appliance on the following places.
● On uneven surfaces, on carpets, non-waterproof surfaces, or tablecloths etc.
● Places where it may be splashed with water or near a heat source.
● Near any open water source such as bathtubs, sinks or other containers.
➜ Place the appliance on a firm, dry, clean, flat and heat-resistant worktop.
● Do not substitute any components of the appliance with anything other than its
original attachments.
● Do not put your fingers or utensils such as spoons or forks into the blender jug
while the appliance is operating.
● Do not exceed the maximum when adding ingredients to the blender jug. (P. EN6)
● When taking the mixture out of the blender jug, avoid using your hands
directly. Instead, use an implement such as a rubber spatula or spatula.
● Do not heat in any container that is not provided with the appliance.
● Do not use an external timer, etc. The appliance is unable to work when it is
connected to an external timer or an external independent remote control
system.
● Do not operate the appliance if the jug lid is not properly secured.
● Do not leave the appliance unattended while in use.
● Do not open the jug lid or take apart the blender jug while the appliance is in use.
● If the appliance gets stuck while in use, immediately disconnect it from the
power supply, unplug and remove the blender jug. Carefully remove the
ingredient that is jamming the blade. Wait for the appliance to cool down before
continuing to use it.
● Make sure to hold the power plug when unplugging it. Never pull on the power cord.
● Beware not to trip over or get caught in the power cord while in use.
● To prevent accidents, be careful when opening the jug lid while using this
appliance and even after use, as it can release steam that may scald you.
● Only open the jug lid or remove the blender jug from the body when the blade
has completely stopped.
● Be sure to disconnect the appliance from the power supply and unplug it from
the power outlet when it is not in use. This is particularly important before
installing, disassembling, moving or cleaning the appliance. Before you use the
appliance again, ensure that it is completely dry.
● Make sure that the attachments are clean and properly installed when using the
appliance.
● Care shall be taken when handling the sharp blades, emptying the blender jug
and during cleaning. Do not clean the blades with your bare hands.
● Wait until the appliance cools down before moving or cleaning it.
● Be careful while pouring out the ingredients and avoid tilting the appliance
excessively.
● Refer to the Specifications for information on time of use and operations when
using the appliance. (P. EN18 "Specifications")
● Ensure that the appliance is cleaned, especially surfaces in contact with
food. (P.EN12 "How to Clean")
● This appliance is intended for household use only.

EN5
Important Information
● Do not place the blender jug on any heat sources or in a microwave.
● Do not drop the appliance to avoid damaging it.
● Do not use the appliance outdoors.
● Do not wrap the power cord around the body.
● Ensure that the safety device has been securely installed and fastened before use.
● After the hot food is prepared, the blender jug may become too heavy to lift using just
one hand. To handle this, you can put on thick, heat-resistant gloves, firmly hold the
blender jug with both hands and carefully pour out the cooked meal.
● Do not use the appliance unless the ingredients have been added.
● Do not use the blender jug to store food or liquids for an extended period.
● If the appliance is not used for an extended period, store it in a dry and well-ventilated
area to prevent any moisture buildup and the growth of mold.
● The appliance is intended for use at an altitude under 1500 meters. Using it above this
altitude could result in undercooked meals, overflowing, scorched bottoms and other
problems. Please use the “Intelligence Altitude Adaption” function first when using the
appliance in high-altitude areas. (P. EN5 “Intelligence Altitude Adaption” )
This symbol on the appliance indicates “Hot surface that should not be touched
without caution”.
Intelligent Altitude Adaption
● This function automatically adapts to the water temperature, altitude, and voltage
of the operating location, optimizing the program to ensure the maximum nutrient
release from the ingredients. It also prevents problems like undercooked meals,
overflowing and scorched bottoms, caused by changes in altitude and voltage.
●
When boiling water, a large amount of steam is produced. Please be careful to avoid burns.
●
After activating the Intelligent Altitude Adaption function, the appliance is calibrated to the
optimum settings for the local environment, and it continues to work under these conditions.
● To guarantee the optimum preparation of ingredients, please observe the following
steps before using the appliance for the first time, or when moving it to an area with
substantial altitude variations:
1. Add water until it
reaches between the
0.8 L - 1.0 L mark,
without adding any
other ingredients.
2. Properly install the
blender jug and the
jug lid onto the body.
3. Connect to the power
supply.
4. Within 30 seconds after power-on, press and hold
the “ “ and “ “ buttons for 3 seconds at the
same time. When you hear a “beep”, the appliance
will automatically activate the Intelligent Altitude
Adaption function and start the boiling point test,
indicated by a dynamic cycle on the LED display. The
appliance then starts heating the water until it boils.
5. Once the boiling point
test is completed,
the buzzer will sound
and the appliance will
automatically enter
the standby mode.

EN6
Parts Names and Instructions
Parts Names
Clean all parts before using the appliance for the first time or when you have not used it for
a while. (Please follow the cleaning instructions on P. EN12.)
Measuring Cup
● Find and use your own rubber spatula or scraper for removing cooked meals or food from the
blender jug.
● Also, find and use your own thick, heat-resistant gloves if you need them.
Silent Anti-Spill Valve
Blender Jug Protrusion
Blender Jug
MAX (Cold drink) 1.75 L
MAX (Hot drink) 1.4 L
Control Panel
Lower Connector
Blades
Power Plug*
Power Cord
Body
Coupler
Blender Jug Base
●
Including heating plate,
coupler and upper connector.
Blender Jug Handle
Lid Gasket
Lid Handle
Silent Valve
Silent Valve Cover
Waterproof Mat
Lid Tab
Jug Lid
Brush
Scraper
yam gulp eht fo epahs ehT *
vary from illustration.
It is used for cleaning the sides and bottom of the
blender jug, to avoid cutting your hands with the blade.
It is used for scraping ingredients
off the sides of the blender jug.
Operation Panel

EN7
Control Panel Instructions
General Function:
Name of Function Method of Operations
Start/Set
It is used to set the temperature, adjust the time, or initiate the operations of the appliance.
Stop
Press and hold for 2 seconds to return to the initial screen.
Tap: Modify temperature, rotational speed and time. Press and hold: Quick switch.
Customized Function:
Name of Function Method of Operations
Manual Mode
In Standby mode, tap the “
” button to switch to Manual mode.
①
Tap either “
” or “ ” to adjust the temperature. Once the setting is completed,
press the “
” button.
● Selectable temperatures: -- °C, 40 °C, 50 °C, 60 °C, 70 °C, 80 °C, 90 °C,
and 100 °C. The program can cycle through the temperature options.
● Choosing “-- °C” means no heating and “ ” will go out.
● The initial temperature is set at “-- °C.”
②
Tap either “ ” or “ ” to adjust the rotational speed. The program can cycle through
the rotational speed options. When the setting is completed, press the “
” button.
●
When the temperature is set to “-- °C” (no heating), the rotational speed
can range from P, L, 1-8 or H, providing a total of 11 different options
(P-Pulse, L-Low, H-High). Once you tap the “ ” button, the appliance
does not allow for time setting and automatically starts blending. The P setting
enables an Instant Rotation mode,with a maximum blending duration of 60
seconds. For all other settings, the maximum blending duration is 20 minutes.
Once the blending process is complete, the appliance automatically stops and
returns to the initial screen.
●
When the temperature is set to either 40 °C, 50 °C, 60 °C, 70 °C, 80 °C,
90 °C, or 100 °C, the rotational speed can range from either 0, L, 1-8, or H,
providing a total of 11 different options.
③
When the rotational speed is set, press the “
” button to access the time
settings. Use the “
” or the “ ” button to adjust the time. When the time is
set, press the “
” button to initiate the heating or blending process. (If the
temperature setting is “-- °C”, simply skip this step).
● Adjustable time range: 1 to 60 minutes (0:01 to 1:00)
Adjustable by one minute at a time.
④
While in use:
● When the temperature is set to 60 °C or lower (including 60 °C), the motor
doesn’t function at speed 0 and the “
” indicator goes out.
●
When the temperature is set to 70 °C or higher (including 70 °C), the
blending continues even if the gear is set to 0 to prevent scorched bottoms.
(This feature is only available for
automatic menus with a heating
function.)
①
When on standby, select the menu by using “
” or “ ”.
Tap the “
” button to access the “Timer Mode” for the selected menu.
②
Adjust the desired completion time using “
” or “ ”.
●
Adjustable time range: 2 hours - 12 hours (the program can cycle through the options).
● Adjustable by 30 minutes at a time.
● The initial completion time is set for 2 hours.
● If no adjustments are made within 5 minutes during the setup process or if
the “
” button is pressed, the program returns to the initial screen.
③
Tap the “
” button to start working.
● The scheduled time is the completion time, which is dependent on various
factors such as the quantity of ingredients and the environment.

EN8
Control Panel Instructions
Name of
Function
Method of Operations
Soy Milk
Corn Milk
Nut Milk
Baby Food
Porridge
Soup (Pumpkin
Soup)
Healthy Soup
Milk Shake
Fruit Jam
Chilli Sauce
Add ingredients, tap “ ” or “ ” to select a menu and then tap “ ” to start cooking.
①
When a menu is selected, the time and speed cannot be adjusted . (The actual time
of the Automatic menu may vary depending on the water temperature and ingredients,
etc. The display time is a reference value.).
②
When the Healthy Soup menu is selected, the ingredients are not blended.
Name of
Function
Method of Operations
Cleaning
It is used to help clean the blender jug.
①
After adding 1000 mL of fresh water (adjust the water amount as necessary), press
the “
” button to access the cleaning mode and press the “ ” button to initiate the
cleaning process.
If the “
” button is not pressed within 5 minutes during the setup process, the program
will return to the initial screen.
②
The cleaning mode is programmed for a duration of 10 minutes, and starts with one
minute of blending followed by blending and heating simultaneously later (in a dynamic
circular manner). However, note that the actual time may differ from the displayed time
due to variations in water temperature or amount. Once the pre-heating process is
finished, the countdown shows 3 minutes remaining.
The “ ” symbol flashes during heating and “ ” stays on when the heating process
stops.
The “ ” symbol flashes during blending and the blending gear remains on.
When the blending process comes to a stop, the “
” symbol stays on, and the blending
gear goes out.
③
A buzzing sound is heard when the cleaning process is complete.
* Make sure that the maximum water amount does not exceed approximately 1200 mL.
If there is food residue, adjust the amount of water accordingly.
* Make sure that the minimum water amount is approximately 400 mL to prevent the
blades from running idle, which could lead to malfunction or accidents.
* When the “
” function is running, the appliance heats up. Therefore, be careful with
the residual heat during and after cleaning.
Every detail in these Operating Instructions has been thoroughly examined. However, if you come across any typographical
errors or ambiguities, consult with us for clarification.
Note: Texts and images highlighted with background colors provide supplementary information.
Any technical improvements to the appliance will be incorporated in the updated version of the Operating Instructions
without any prior notice.
Note that the appearance and color of the appliance may be subject to changes. Please refer to the actual item.

EN9
How to Use
1. Cut ingredients into 2 cm (harder ingredients) or 3 - 5 cm (softer
ingredients) pieces. Refer to P.EN11 “Preparation of Ingredients” for details.
● Slice meat into strips and remove any tendons.
● When making fruit and vegetable drinks, remove any seeds from the
ingredients.
2. Following the recipe, measure each ingredient one by one before
adding them into the blender jug.
3. ① Place the jug lid over the blender jug so that the lid tab and the
blender jug protrusion are not aligned and press down the jug lid.
② Rotate the jug lid clockwise until it cannot be turned any further,
ensuring the handle of the lid is vertically aligned with the blender
jug handle.
③ Secure the silent anti-spill valve onto the jug lid by turning it
clockwise until tight.
● The lid gasket should be installed as well.
● The blender jug comes with an opening protection feature. If the lid is not
properly secured in place, pressing the Start button does not start the
appliance; instead, it triggers an error beep.
●
Tighten the silent anti-spill valve during operation to prevent burns and injuries.
●
Do not lift the cup before shutting down.
4. Align the “ ” icon on the bottom of the blender jug with the “ ” icon on
the body, then place the blender jug onto the base.
● Even when plugged in, the Control Panel does not display anything
unless the blender jug is properly installed.
5. Choose your preferred menu or set it to Manual mode as needed.
Press the “
” button to start operations.
6. Once the process is complete, the appliance beeps. Unplug the
appliance, remove the blender jug and open the lid.
7. Finally, pour out your cooked meal.
●
Please note that recipes are provided as examples only. Feeding guidelines
may vary based on factors such as the age of your baby, the region you live
in, or personal circumstances. For advice or information on preparing
appropriate foods, food consistencies and feeding your baby, please consult
your doctor or another healthcare professional.
Always check that the temperature of the cooked food is safe prior to feeding
your baby.

EN10
Recipe Recommendations in Automatic Mode
Menu Ingredients and Cooking Methods
Soy Milk
Ingredients: Soybeans (soaked for 12 hours) 70
g
(3/4 measuring cup), sugar 35
g
(1/3
measuring cup), and water 850
g
.
Cooking Methods: Put the soybeans soaked for 12 hours together with other ingredients into
the blender jug and choose Soy Milk on the panel.
Corn Milk
Ingredients: Fresh corn (kernels) 250
g
, milk 150
g
, condensed milk 50
g
and water 250
g
.
Cooking Methods: Wash and peel the corn. Once all the ingredients are ready, put them into
the blender jug. Choose Corn Milk on the panel.
Nut Milk
Ingredients: Oats (soaked for 1 hour) 60
g
, cashews 75
g
, water 980
g
.
Cooking Methods: Put the oats soaked for one hour together with other ingredients into the
blender jug and choose Nut Milk on the panel.
Baby Food
Ingredients: Rice 45
g
(1/2 measuring cup), glutinous rice 20
g
(between 1/5 and 1/3
measuring cup), minced meat 20
g
, pumpkin 30
g
(1 cm), and water 380
g
.
Cooking Methods: Wash the rice and glutinous rice thoroughly. Clean the meat and dice it
into small pieces. Wash the pumpkin and chop it into sizable chunks. Once all the ingredients
are ready, put them into the blender jug and choose Baby Food on the panel.
Porridge
(Congee)
Ingredients: Rice 80
g
(3/4 measuring cup), minced meat 100
g
, water 800
g
.
Cooking Methods: Wash the rice thoroughly. Clean the meat and dice it into small pieces. Once
all the ingredients are ready, put them into the blender jug and choose Porridge on the panel.
Soup
(Pumpkin
Soup)
Ingredients: Pumpkin 500
g
(2 cm), white onion 100
g
(2 cm), garlic 5
g
, chicken broth 350
g
,
whipping cream 100
g
, salt 3
g
and a dash of pepper.
Cooking Methods: Wash and chop the pumpkin and white onions into chunks. Put all the
ingredients, excluding the whipping cream, into the blender jug. Choose Soup on the panel
and wait for it to complete the process. Once done, stir in the whipping cream and your soup
is ready to serve.
Healthy Soup
Ingredients: Potatoes 90
g
(2 cm), corn 170
g
(2 cm), carrot 40
g
(2 cm), meat 100
g
, water
700
g
and salt 3
g
.
Cooking Methods: Wash and chop the potatoes, corn, carrots, and meat into pieces. Once all the
ingredients are ready, put them into the blender jug and choose Healthy Soup on the panel.
Milk Shake
Ingredients: Banana 100
g
(3~5 cm), frozen strawberries (cut into 2 cm pieces and frozen for
over 24 hours) 200
g
, maple syrup 45
g
, ice cubes 100
g
and almond milk 500
g
.
Cooking Methods: Wash the strawberries thoroughly, chop them into pieces and then place
them in the freezer for a minimum of 24 hours. Slice the bananas into pieces. Once all the
ingredients are ready, put them into the blender jug and choose Milk Shake on the panel.
Note: It is recommended to use ice cubes smaller than 10
g
. There may be ice residue
depending on the size of the ice cubes.
Fruit Jam
Ingredients: Strawberries 400
g
, sugar 200
g
(2 and 1/5 measuring cup) and lemon juice 25
g
.
Cooking Methods: Wash the strawberries thoroughly and chop them into pieces. Once all the
ingredients are ready, put them into the blender jug in order. Choose Fruit Jam on the panel.
(Please remove the silent anti-spill valve when cooking.)
Chilli Sauce
Ingredients: Tomato 400
g
(3~5 cm), chilli 200
g
(3 cm), garlic 50
g
, oil 50
g
, vinegar 50
g
,
maple syrup 50 g, flour 15 g (between 1/5 and 1/3 measuring cup), salt 5 g and water 150 g.
Cooking Methods: Wash and chop the tomatoes and chilli into pieces. Once all the ingredients
are ready, put them into the blender jug in order. Choose Chilli Sauce on the panel.
Note: The ripeness of strawberries may affect the thickness of the finished product
The flavor of the final dishes can be affected by a variety of factors, including the season, temperature, amount of ingredients
or even the cooking utensils. Therefore, make necessary adjustments based on the actual conditions.
When cooking hard ingredients like fish bones, make sure to use a sieve to get rid of them to prevent accidental swallowing.
The Automatic menus feature pre-set times, speeds, and temperatures. The appliance automatically turns off once the menu
is completed.
When there is a milk difference or when the ratio of milk to water is higher than the recommended menu amount, this may
The actual cooking time when using the timer feature may vary from the initial completion time, depending on the conditions
of the appliance being used.
result in overflow or a mushy bottom.

EN11
Recipe Recommendations in Manual Mode
Menu Ingredients and Cooking Methods
Ice Crush
Ingredients: Ice cubes (8
g
~ 10
g
/ cube) 220
g
.
Cooking Methods: Place the ice cubes in the blender jug, adjust the temperature to “-- °C”,
switch the speed to “P” and begin crushing the ice.
Note: Use the blender jug after it has been cooled with ice water for a better smoothie. Keep the
blender jug dry before making a smoothie. The maximum amount of ice can not exceed 220
g
or the blade may not work properly and an error code will appear.
U53 error code solution: Press Stop button to return to the initial page. Pour out all the ice cubes,
then put them back into the blender jug and restart again. (If the appliance does not respond, it
means that the temperature of the motor is too high and the appliance has entered the protection
mode. Disconnect the power and let it rest for more than 10 minutes. Restart the procedures with
new ice cubes.) If other error codes appear, refer to P.EN18 for troubleshooting methods.
<Preparation of Ingredients>
● For harder ingredients like carrots, pumpkin and potatoes, chop them into cubes of 2 cm.
● For softer ingredients like bananas and tomatoes, cut them into larger cubes of 3-5 cm.
● Leafy and stem vegetables: Chop into small pieces, about 3-5 cm in size.
● Nuts: Remove shells and skin.
● Grains: Pre-cook or soak in water to soften before use.
●
Frozen fruits: Always blend with a liquid. Blending only frozen fruits may cause the blender to run idle.
● Other frozen ingredients: Thaw them before blending.
Handling Precautions
●
Never use the appliance to blend or grind dried goods and hard ingredients (like large bones).
●
The ingredient measurements in these recipes are based on a standard water level. Adjust the total
quantity of ingredients to suit the water level and the specific ingredients you are using. To prevent
overflowing or scorched bottoms, the maximum capacity for heating should not exceed 1400 mL
(for Soy milk and Nut milk functions, the maximum capacity should not exceed 1200 mL), and the
maximum capacity for cold drinks should not exceed 1750 mL. The minimum amount should not
be less than 500 mL, otherwise it will easily cause the blade to idle.
● Do not heat dense liquids like milk, grain porridge or cold rice paste using the appliance, as it
could lead to scorching and an unpleasant odor.
● When making porridge, rice paste, soup and similar dishes, it is essential to choose the
appropriate function button. Failing to do so could result in a poorly tasting or undercooked
dishes and in extreme cases, it could even overflow or burn.
● When using this appliance, avoid adding sugar, brown sugar or other seasonings directly to
the bottom of the blender jug. This is to prevent these seasonings from sticking to the bottom
of the blender jug during the heating process.
● Once the ingredients start boiling (this is when the countdown begins), do not stop the
program. If it’s accidentally suspended, avoid using the heating function to resume cooking,
as this could cause the hot food to be boiled over or stick to the bottom. Instead, replace the
ingredients and re-select the appropriate function, or cook them in a pot first before blending
them in the Manual mode.
● During the heating process of hot drinks, dynamic "----" will be displayed. When the
temperature inside the blender jug exceeds 70 °C, the temperature inside the blender jug
and dynamic "----" will be displayed interactively (temperature change in units of 5 °C).
During the countdown time, the temperature inside the blender jug and the remaining time
will be displayed interactively. The displayed temperature and the actual temperature will vary
depending on the measurement position and the ingredients. (Temperature is not displayed
for the Fruit Jam menu.)
●

EN12
How to Clean
● Unplug and disconnect from the power supply before cleaning.
● Clean the appliance before using it for the first time and after use.
● Disassemble all removable parts before cleaning.
● Use the brush to clean the blender jug.
● Ingredients like fruits and vegetables may cause discoloration of the parts, but this does
not affect their function.
CAUTION
● Do not use volatile oils, diluting agents, alcohol, bleach, abrasive powders, metal brushes
or nylon brushes as they can damage the surface of the appliance.
● The body, jug lid, silent valve cover, silent valve and blender jug should not be cleaned in a
dishwasher.
● Sharp objects like toothpicks or pins should not be used to clean the appliance.
● To prevent damage to the coupler or internal structure, do not submerge the jug lid, blender
jug and body in water.
● Avoid directly rinsing the coupler at the bottom of the blender jug to prevent malfunction
and potential accidents.
● Keep the appliance, its power cord and packaging attachments out of direct sunlight.
● Be sure to wait until the appliance cools down before cleaning.
● Rinse the interior of the blender jug and its attachments with water and then dry them.
Care must be taken when cleaning the sharp blades to avoid cutting yourself.
Silent Valve
Cover
Silent
Valve
Jug Lid Lid Gasket Blender Jug Body
Measuring
Cup
Scraper Brush
Running
Water
✔ ✔ ✔ ✔ ✔
✘
✔ ✔ ✔
Dishwasher
✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘
Well-wrung
Damp Cloth
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
Brush
✘ ✘ ✘ ✘
✔
✘ ✘ ✘ ✘
Scouring
Pad
✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘
Soft
Sponge
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
Remark
Clean these items with a mild, neutral dish-washing detergent and
a soft sponge, taking care to avoid the coupler at the bottom of the
blender jug. Rinse them thoroughly with water and dry them well.
Wipe it down
with a wet
cloth that is
thoroughly
wrung out.
Be careful
not to wet the
coupler.
Clean these items with a mild,
neutral dish-washing detergent
and a soft sponge. Rinse them
thoroughly with water and dry
them well.

EN13
Troubleshooting
Before contacting a Service Centre, please check through this section.
Problem Cause and Action
● Excessive amount of ingredients
➝ Add ingredients as per the instructions for the required quantity.
● Excessive amount of water
➝ Fill the water up to the indicated water level.
● Selected a wrong function
➝ Choose the correct function as per the instructions.
● Product malfunction
➝ Contact your local Service Centre for repair.
● The jug lid was not properly secured
➝ Ensure that the jug lid is properly attached.
Scorched
bottoms
● Excessive amount of ingredients
➝ Add ingredients as per the instructions for the required quantity.
● Wrong ingredients
➝ Do not add ingredients that can easily cause scorched bottoms.
● Insufficient amount of water
➝ Fill the water up to the indicated water level.
● The bottom of the blender jug isn't clean
➝ Ensure to clean it before using.
● Selected a wrong function
➝ Choose the correct function as per the instructions.
● Product malfunction
➝ Contact your local Service Centre for repair.
Ingredients can
not be ground
● Excessive or insufficient amount of ingredients
➝ Please add ingredients as required by the recipe.
● Excessive or insufficient amount of water
➝ Fill the water up to the indicated water level.
● Selected a wrong function
➝ Choose the correct function as per the instructions.
● Product malfunction
➝ Contact your local Service Centre for repair.
Operating noise
● Motor running sound
➝ It is normal.
● Break-in period
➝ Occasional noise is considered normal.
● Unusual noise and abnormal motor
➝ Contact your local Service Centre for repair.
The screen isn't
illuminated
● The power cord isn't firmly plugged in.
➝ Check that the power cord is properly plugged in and the appliance is powered on.
● The jug lid and the blender jug are not installed properly
➝ Install the jug lid and the blender jug properly.
● Product malfunction
➝ Contact your local Service Centre for repair.

EN14
Panasonic Warranty
Home Appliances 24 Month Warranty from Date of Purchase
1. Subject to the conditions of this warranty Panasonic or its Authorised Service Centre will
perform necessary service on the product without charge for parts or labour, if in the opinion
of Panasonic, the product is found to be faulty within the warranty period.
2. Microwaves, small kitchen appliances, vacuum cleaners, irons, and personal care products
from Panasonic are supplied with the following warranty conditions:
(a)Two years (or 24 months) parts and labour.
3. This warranty only applies to Panasonic products purchased in New Zealand and sold by
Panasonic New Zealand or its authorised Distributors or Dealers and only where the products
are used and serviced within New Zealand or its territories. Warranty cover only applies to
service carried out by a Panasonic Authorised Service Centre and only if valid proof of
purchase is presented when warranty service is requested.
4. This warranty only applies if the product has been installed and used in accordance with the
manufacturer’s recommendations (as noted in the operating instructions) under normal use
and reasonable care (in the opinion of Panasonic). The warranty covers normal domestic use
only and does not cover damage, malfunction or failure resulting from use of incorrect voltages,
incorrect installation, accident, misuse, neglect, build-up of dirt or dust, abuse, maladjustment
of customer controls, mains supply problems, thunderstorm activity, infestation by insects or
vermin, tampering or repair by unauthorised persons (including unauthorised alterations),
exposure to abnormally corrosive conditions or any foreign object or matter having entered
the product.
5. This warranty does not cover the following items unless the fault or defect existed at the time of
purchase:
(a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)
(i)
(j)
Cabinet parts
Microwave oven cook plates
User replaceable batteries
Kneader mounting shaft unit and heads, cutters, foils, blades and other accessories
Noise or vibration that is considered normal
Correcting the installation (e.g., removal of packaging, levelling, and locking feet) and
repairing damage to the appliance or property due to poor installation
Defects that arise from the lack of maintenance/cleaning of items such as water
reservoirs, filters, and recommended cleaning cycles, as examples
Damage to surfaces caused by liquid or solid spillages, impact or lack of maintenance and
using cleaning products other than those recommended in the operating instructions.
Consumables (light bulbs, filters etc.)
Wear and tear from normal use
6. To claim warranty service, when required, you should:
•
•
Visit our website referred to below and use the Service Centre Locator for the
name/address of the nearest Authorised Service Centre.
Send or take the product to a Panasonic Authorised Service Centre together with your
proof of purchase receipt as a proof of purchase date. Please note that freight and
insurance to and / or from your nearest Authorised Service Centre must be arranged
by you.

EN15
7. The warranties hereby conferred do not extend to, and exclude, any costs associated with the
installation, de-installation or re-installation of a product, including costs related to the
mounting , de-mounting or remounting of any screen, (and any other ancillary activities),
delivery, handling, freighting, transportation, or insurance of the product or any part thereof or
replacement of and do not extend to , and exclude, any damage or loss occurring by any
reason of, during, associated with, or related to such installation, de-installation,
re-installation or transit.
If you require assistance regarding your warranty or any
other product support enquiries
please visit the support page at www.panasonic.com/nz
V8012025-SA
THIS WARRANTY CARD AND THE PURCHASE DOCKET
(OR SIMILAR PROOF OF PURCHASE) SHOULD BE
RETAINED BY THE CUSTOMER AT ALL TIMES
Panasonic Warranty
Panasonic Authorised Service Centres are located in major metropolitan areas and most
regional centres of New Zealand; however, coverage will vary dependent on product. For
advice on exact Authorised Service Centre locations for your product, visit our website and
use the Service Centre locator.
Unless otherwise specified to the consumer the benefits conferred by this express warranty
are additional to all other conditions, warranties, guarantees, rights and remedies expressed
or implied by the Consumer Guarantees Act of New Zealand and all other obligations and
liabilities on the part of the manufacturer or supplier and nothing contained herein shall restrict
or modify such rights, remedies, obligations and liabilities.

EN16
Panasonic Warranty
Small Kitchen Appliances 12 Month Warranty from Date of Purchase
(“Warranty Period”)
Microwave Oven, Rice Cooker, Bread Maker, Benchtop Oven,
Cooking Blender and Stick Blenders.
1. This warranty does not exclude, restrict or modify in any way other rights and remedies under
the law which relates to the product, including any non-excludable statutory guarantees in
Australia.
2. Subject to the conditions of this warranty and during the Warranty Period, Panasonic or its
Authorised Service Centre will perform the necessary service on the product without charge
for parts or labour, if in the opinion of Panasonic, the product is found to be faulty within the
Warranty Period.
3. This warranty only applies to Panasonic products purchased in Australia and sold by
Panasonic Australia or its Authorised Distributors or Dealers and only where the products are
used and serviced within Australia or its territories. Warranty cover only applies to service
carried out by a Panasonic Authorised Service Centre and only if valid proof of purchase is
presented when warranty service is requested.
4. This warranty only applies if the product has been used in accordance with the manufacturer’s
recommendations (as noted in the Operating Instructions) under normal use and reasonable
care (in the opinion of Panasonic). The warranty covers normal domestic use only and does
not cover damage, malfunction or failure resulting from:
(a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)
(i)
misuse, abuse, neglect, accidental damage or modifications;
infestation by insects or vermin;
incorrect installation, assembly, improper voltage, or mains supply problems;
natural disaster or acts of God (e.g. lightening, flood, fire, earthquakes etc);
rust or damage caused by exposure to abnormally corrosive conditions;
an accessory, component or other equipment not supplied by Panasonic Australia;
improper maintenance by the customer (refer to the maintenance section of the Operating
Instructions) which includes but is not limited to the failure to undertake the following actions:
(i) regular cleaning; and
(ii) where filters are included, regular cleaning and replacement of filters where necessary.
incorrect operation of the product; and
where no actual fault of the product is determined to have occurred, during a
customer-initiated service call, and where the perceived problem is explained within the
Operating Instructions (including the troubleshooting section) warranty service is not a
pplicable
5. This warranty does not cover the following items unless the fault or defect existed at the
time of purchase:
(a)
(b)
(c)
(d)
(e)
Cabinet or Casing Parts
Noise or vibration that is considered normal
User replaceable Batteries
Kneader mounting shaft unit and heads, blades and other accessories
Microwave Oven cook plates

EN17
6. You will be responsible for costs associated with making the warranty claim where there are
costs associated with shipping or handling or travelling outside of the area normally serviced
by Panasonic or any repair agent authorised by Panasonic.
8. In addition to your rights under this warranty, Panasonic products come with consumer
guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to
a replacement or refund for a major failure and compensation for any reasonably foreseeable
loss or damage. You are also entitled to have the product repaired or replaced if the product
fails to be of an acceptable quality and the failure does not amount to a major failure.
7. To the extent permitted by law and subject to your non-excludable statutory rights and
guarantees, Panasonic excludes all warranties and liabilities (other than those contained
in this warranty) including any liability for loss or damage whether direct or indirect arising from
your purchase, use or non-use of the product.
THIS WARRANTY CARD AND THE PURCHASE DOCKET
(OR SIMILAR PROOF OF PURCHASE)
SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES
Panasonic Warranty
9. To claim warranty service, when required, you should:
•
•
Contact Panasonic’s Customer Care Centre on 132 600 for Authorised Service Centre
information
Send or take the product to a Panasonic Authorised Service Centre together with your
purchase receipt as a proof of purchase date.
If you require assistance regarding warranty conditions or any other enquiries, please visit the
Panasonic Australia website www.panasonic.com.au or contact by phone on 132 600
If phoning in, please ensure you have your operating instructions available.
Panasonic Australia Pty. Limited
ACN 001 592 187 ABN 83 001 592 187
1 Innovation Road, Macquarie Park NSW 2113
www.panasonic.com.au
PRO-031-F01 Issue: 7.0 26.11.2024

EN18
Troubleshooting
Code Root Cause Analysis Solution
H01
H03
H04
Failure of the circuit board or
internal wiring of the appliance.
Contact your local Service Centre
for repair.
U16
The buttons on the Control Panel are
covered by foreign objects or stains
for an extended period.
Remove any foreign objects
or stains that are covering the
buttons.
U12
Opening or moving the jug lid
during operation causes the Control
Panel to display a U12 error.
Ensure the jug lid is properly
installed again.
U13
The operating voltage is too low.
Wait for the voltage to return to
a normal level before resuming
operation.
U53
Large or excessive amounts of
food chunks trigger the motor's
overload protection.
Try to cut the ingredients into
smaller pieces before placing them
in the blender jug and only add an
appropriate amount.
Specifications
Power Supply 220-240 V 50-60 Hz
Power Consumption Heating: 800-950 W; Blending: 425-465 W
Speed Control 12 options are available
Rated Working Time (Blending)
Continuous operation
(In Manual mode, the appliance continues to
operate for 20 minutes. After 20 minutes, it
automatically stops blending and returns to the
initial screen and needs to rest for 6 minutes.)
Maximum Capacity MAX (Cold drink): 1.75 L / MAX (Hot drink): 1.4 L
Dimensions
(W × D × H) (Approx.)
234 mm × 285 mm × 432 mm
Weight (Approx.) 4.5 kg
Length of the Power Cord (Approx.) 1.0 m

Memo

https://www.panasonic.com
Panasonic Manufacturing.Xiamen.Co.,Ltd.
©
Panasonic Manufacturing (Xiamen) Co., Ltd. 2025
Printed in China
PZ92R339
OW0125L0
ST
