User Guide
SUMMARY
This guide provides technical specifications and information about monitor features, setting up the
monitor, and using the monitor.
Legal information
© Copyright 2024 HP Development
Company, L.P.
Microsoft and Windows are either
registered trademarks or trademarks
of Microsoft Corporation in the United
States and/or other countries. USB
Type-C and USB-C are registered
trademarks of USB Implementers
Forum. VESA, DisplayPort and the
DisplayPort logo are trademarks owned
by the Video Electronics Standards
Association (VESA) in the United States
and other countries.
The information contained herein is
subject to change without notice. The
only warranties for HP products and
services are set forth in the express
warranty statements accompanying
such products and services. Nothing
herein should be construed as
constituting an additional warranty. HP
shall not be liable for technical or
editorial errors or omissions contained
herein.
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your product.
To access the latest user guide, go to
http://www.hp.com/support, and follow
the instructions to find your product.
Then select Setup & User Guides.
To help us improve this
document, please send any
suggestions, comments, or errors to
mailto:hp.doc.feedback@hp.com. Include
the document part number when
submitting your feedback.
First Edition: October 2024
Document Part Number: P04427-001
Table of contents
1 About this guide............................................................................................................................................................................................................1
2 Getting started............................................................................................................................................................................................................. 2
Important safety information.......................................................................................................................................................................2
More HP resources..............................................................................................................................................................................................3
Preparing to call technical support...............................................................................................................................................3
Getting to know your monitor.......................................................................................................................................................................4
Features ............................................................................................................................................................................................................4
Front components......................................................................................................................................................................................5
Rear components.......................................................................................................................................................................................8
Locating the serial number and product number..............................................................................................................11
Setting up the monitor .................................................................................................................................................................................... 12
Attaching the monitor stand (flat screen monitor)...........................................................................................................12
Attaching the monitor stand (curved screen monitor)..................................................................................................13
Mounting the monitor head...............................................................................................................................................................14
Removing the monitor stand..................................................................................................................................................15
Removing the monitor stand (curved model only)..................................................................................................15
Attaching the monitor head to a mounting device.................................................................................................16
Attaching the monitor head to a mounting device (curved model only) .................................................17
Connecting the cables .........................................................................................................................................................................18
Adjusting the monitor .......................................................................................................................................................................... 22
Adjusting the monitor (curved model only)............................................................................................................................24
Installing a security cable..................................................................................................................................................................25
Turning on the monitor......................................................................................................................................................................... 26
HP watermark and image retention policy.............................................................................................................................27
Connecting an HP notebook or desktop ...........................................................................................................................................27
USB Type-C mode...............................................................................................................................................................................................27
3 Using the monitor ...................................................................................................................................................................................................29
Downloading HP Display Center ............................................................................................................................................................29
Downloading software and utilities......................................................................................................................................................29
The Information (INF) file...............................................................................................................................................................................29
The Image Color Matching (ICM) file....................................................................................................................................................30
Using the OSD menu.......................................................................................................................................................................................30
Using the Joypad buttons.............................................................................................................................................................................31
Using the Joypad buttons (curved model only)............................................................................................................................ 32
Reassigning the OSD menu options....................................................................................................................................................33
iii
Display mode status........................................................................................................................................................................................33
Changing the Power Mode setting........................................................................................................................................................33
Using Auto-Sleep Mode.................................................................................................................................................................................34
Using PiP and PbP (select products only).........................................................................................................................................34
Using the camera...............................................................................................................................................................................................35
Setting up Windows Hello facial recognition.................................................................................................................................36
Using the computer camera for Windows Hello...............................................................................................................36
Using the monitor camera for Windows Hello.....................................................................................................................37
Setting up Auto Lock and Awake ............................................................................................................................................................37
Using low blue light mode ............................................................................................................................................................................38
Ambient light sensor .......................................................................................................................................................................................38
DisplayPort multistreaming (select products only)...................................................................................................................38
Split-screen (curved model only)............................................................................................................................................................39
Using the split-screen function buttons (curved model only)..................................................................................39
Connecting a second computer to the monitor using the KVM function........................................................41
Toggle in KVM Mode................................................................................................................................................................................41
Connection priorities in KVM mode ..........................................................................................................................................42
Using PiP and PbP (select models only)...................................................................................................................................42
Text to Speech (select products/regions only).............................................................................................................................43
4 Support and troubleshooting.........................................................................................................................................................................44
Using the self-test function ........................................................................................................................................................................44
Internal test pattern generator................................................................................................................................................................45
Solving common issues................................................................................................................................................................................46
Button lockouts ....................................................................................................................................................................................................47
5 Maintaining the monitor.....................................................................................................................................................................................48
Maintenance guidelines................................................................................................................................................................................48
Cleaning the monitor.............................................................................................................................................................................48
Shipping the monitor.............................................................................................................................................................................49
Appendix A Technical specifications ...........................................................................................................................................................50
60.50 cm (23.8 in) model specifications (FHD)..............................................................................................................................50
68.60 cm (27 in) model specifications (QHD) .................................................................................................................................. 51
86.40 cm (34 in) model specifications (WQHD)............................................................................................................................. 51
Preset display resolutions........................................................................................................................................................................... 52
60.50 cm (23.8 in) model (FHD).......................................................................................................................................................52
68.60 cm (27 in) model (QHD)...........................................................................................................................................................53
86.40 cm (34 in) curved model (WQHD)...................................................................................................................................54
High-definition video formats...................................................................................................................................................................55
iv
Energy saver feature.......................................................................................................................................................................................55
Appendix B Accessibility.......................................................................................................................................................................................56
HP and accessibility.........................................................................................................................................................................................56
Finding the technology tools you need....................................................................................................................................56
The HP commitment..............................................................................................................................................................................56
International Association of Accessibility Professionals (IAAP)............................................................................57
Finding the best assistive technology.......................................................................................................................................57
Assessing your needs.................................................................................................................................................................57
Accessibility for HP products................................................................................................................................................57
Monitor accessibility features (select products/regions only).........................................................................................58
Built-in accessibility features..........................................................................................................................................................58
What is Accessibility Mode?............................................................................................................................................................58
How do you turn Accessibility Mode on or off?.................................................................................................................59
Standards and legislation ...........................................................................................................................................................................60
Standards......................................................................................................................................................................................................60
Mandate 376 – EN 301 549 ......................................................................................................................................................60
Web Content Accessibility Guidelines (WCAG).......................................................................................................60
Legislation and regulations...............................................................................................................................................................61
Useful accessibility resources and links ...........................................................................................................................................61
Organizations..............................................................................................................................................................................................61
Educational institutions ......................................................................................................................................................................62
Other disability resources.................................................................................................................................................................62
HP links ............................................................................................................................................................................................................62
Contacting support..........................................................................................................................................................................................62
Index.......................................................................................................................................................................................................................................64
v
About this guide1
This guide provides technical specifications and information about monitor features, setting
up the monitor, and using the software. Depending on the model, your monitor may not have all
the features included in this guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury
or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or
moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for
example, messages related to property damage). Warns the user that failure to follow a
procedure exactly as described could result in loss of data or in damage to hardware or
software. Also contains essential information to explain a concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the
main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI® technology.
About this guide 1
Getting started2
Read this chapter to learn about safety information and where to find additional HP resources.
Important safety information
An AC adapter and power cord might be included with the monitor. If you use another cord, use
only a power source and connection appropriate for this monitor.
For information about the correct power cord set to use with the monitor, see the
Product
Notices
at HP Regulatory, Safety, Compliance, and Warranty Information.
WARNING! To reduce the risk of electric shock or damage to the equipment:
● Plug the power cord into an AC outlet that is easily accessible at all times.
● If the power cord has a three-pin attachment plug, plug the cord into a grounded (earthed)
three-pin outlet.
● Disconnect power from the monitor by unplugging the power cord from the AC outlet.
When unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Take care to route all cords
and cables connected to the monitor so that they cannot be stepped on, pulled, grabbed, or
tripped over.
To reduce the risk of serious injury, read the
Safety & Comfort Guide
provided with your user
guides. It describes proper workstation setup and proper posture, health, and work habits
for computer users. The
Safety & Comfort Guide
also provides important electrical and
mechanical safety information. The
Safety & Comfort Guide
is also available on the web at
http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords
for the computer and its peripheral devices (such as a monitor, printer, scanner) to a surge
protection device such as a power strip or uninterruptible power supply (UPS). Not all power
strips provide surge protection; the power strip must be specifically labeled as having this
capability. Use a power strip whose manufacturer offers a damage replacement policy so
that you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves,
desks, speakers, chests, or carts could fall over and cause personal injury.
WARNING! Stability hazard: The device might fall, causing serious personal injury or death.
To prevent injury, securely attach the monitor to the floor or wall in accordance with the
installation instructions.
2 Chapter 2 Getting started
WARNING! This equipment is not suitable for use in locations where children are likely to be
present.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in
a controlled luminous environment to avoid interference from surrounding light and bright
surfaces that might cause disturbing reflections from the screen.
More HP resources
Use this table to locate resources that provide product details, how-to information, and more.
Table 2-1 Additional information
Resource Contents
Setup Instructions Overview of monitor setup and features
HP support For HP support or to resolve a hardware or software problem,
perform one of these tasks:
● Go to http://www.hp.com/support, and follow the
instructions to find your product.
● Select the Search icon in the taskbar, type support in the
search box, and then select
HP Support Assistant.
● Select the question mark icon in the taskbar.
NOTE: Contact customer support to replace the power cord, the AC adapter (select
products only), or any other cables that shipped with your monitor.
Preparing to call technical support
Use this information if you have to troubleshoot an issue.
If you cannot solve a problem using Support and troubleshooting on page 44, a call to
technical support can provide additional help. Have the following information available when
you call.
● Monitor model number
● Monitor serial number
● Purchase date on invoice
● Conditions under which the problem occurred
● Error messages received
● Hardware configuration
● Name and version of the hardware and firmware that you are using
More HP resources 3
Getting to know your monitor
Your monitor has top-rated features. This section provides details about your components,
where they are located, and how they work.
Features
Depending on the model, your monitor might include the following features:
Display features
● 60.47 cm (23.8 in) diagonal viewable screen area with 1920 × 1080 resolution, plus full-
screen support for lower resolutions; includes custom scaling for maximum image size
while preserving original aspect ratio (FHD model)
● 68.47 cm (27 in) diagonal viewable screen area with 2560 × 1440 resolution, plus full-screen
support for lower resolutions; includes custom scaling for maximum image size while
preserving original aspect ratio (QHD model)
● 86.40 cm (34 in) diagonal viewable screen area with 3440 × 1440 resolution, plus full-screen
support for lower resolutions; includes custom scaling for maximum image size while
preserving original aspect ratio (WQHD model)
● 6 bit+FRC (FHD only)
● True 8 bit (QHD, WQHD only)
● 100% sRGB (FHD, QHD only)
● 99% sRGB (WQHD only)
● Wide color gamut to provide coverage of sRGB color spaces
● Nonglare panel with an LED backlight
● Ergonomic monitor setup guide via the HP Display Center software during first-time use
● Liquid crystal display (LCD) with active matrix and in-plane switching (IPS) technology
(select products only)
● Wide viewing angle to allow viewing from a sitting or standing position, or moving from side
to side
● Tilt, swivel, and height adjustment capabilities
● Pivot capability to rotate the monitor head from landscape to portrait orientation (select
products only)
● Dual Picture in Picture (PiP) and Picture by Picture (PbP) functionality to enable the USB
Type-C®, DisplayPort™, and HDMI inputs to be viewed in each half of the screen (select
products only)
● Joypad on-screen display (OSD) buttons, four that you can reconfigure to quickly allow
selection of the most commonly used operations
4 Chapter 2 Getting started
● On-screen display (OSD) adjustments in several languages for easy setup and screen
optimization
● Joypad OSD navigation
● Energy saver feature to meet requirements for reduced power consumption
● HP Eye Ease (certified TÜV Rheinland Low Blue Light Hardware Solution with a 100 Hz Max
Refresh rate)
● Compatible with displays software including:
– HP Display Center
– HP Client Management Script Library (CMSL)
● Secure firmware updates with HP Display Center
● Security cable slot on the rear of the monitor for an optional security cable
● Cable management feature for placement of cables and cords
● Plug and Play capability, if supported by your operating system
Connectors
● DisplayPort video input, output (select products only) or input/output
● High-Definition Multimedia Interface (HDMI) video input
● 3.5 mm audio-in/audio-out jack
● USB Type-C port (cable included)
● USB hub with one USB Type-B port and one USB Type-C port that connects to the
computer (upstream) and three USB ports that connect to USB devices (downstream)
● RJ-45 (network) jack
Monitor stand
● Removable stand for flexible monitor head mounting solutions
● 100 mm × 100 mm VESA® mounting capability for attaching the monitor to a wall mount
device or swing arm
NOTE: For safety and regulatory information, see the
Product Notices
at HP Regulatory,
Safety, Compliance, and Warranty Information. To access the latest user guide, go to
http://www.hp.com/support, and follow the instructions to find your product. Then select Setup
& User Guides.
Front components
To identify the components on the front of the monitor, use these illustrations and tables.
Front components 5
NOTE: Refer to the illustration that best matches your monitor.
Table 2-2 Front components and their descriptions
Component Description
(1) Tilt levers (2) Allow you to tilt the camera.
(2) Microphones (2) Allow you to participate in a video conference. Feature active noise
cancellation.
(3) Camera light On: The camera is in use.
(4) Ambient light sensor
(top)
Adjusts the display brightness according to lighting conditions in the
environment.
(5) Camera IR lens Transmits your image for Windows Hello facial recognition.
(6) Camera IR light Additional IR light for facial recognition.
NOTE: The camera IR light might not be detected by the user when it is
on.
(7) Camera RGB lens Transmits your image in a video conference.
(8) Presence detection
sensor
Detects the presence of a person in front of the camera.
(9) Speaker mute Mutes the sound from the speaker.
(10) Volume down Reduces the volume on the monitor speaker.
(11) Volume up Increases the volume on the monitor speaker.
(12) Microphone mute Mutes the microphone on the monitor.
(13) USB port Connects a USB cable to a peripheral device, such as a keyboard, mouse,
or USB hard drive, and supports fast battery charging.
6 Chapter 2 Getting started
Table 2-2 Front components and their descriptions (continued)
Component Description
(14) Audio-out (headphone)/
Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones, earbuds, a
headset, or a television audio cable. Also connects an optional headset
microphone. This jack does not support optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the volume before
putting on headphones, earbuds, or a headset. For additional safety
information, see the
Regulatory, Safety, and Environmental Notices
.
To access this guide:
● Select the Search icon in the taskbar, type HP Documentation in
the search box, and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer speakers
are disabled.
(15) USB port Connects a USB cable to a peripheral device, such as a keyboard, mouse,
or USB hard drive, and supports text to speech.
(16) Power button Turns the monitor on or off.
(17) Power LED Indicates that the monitor is powered on.
Table 2-3 Front components and their descriptions (curved model)
Component Description
(1) Tilt levers (2) Allow you to tilt the camera.
(2) Camera microphones
(2)
Allow you to participate in a video conference.
(3) Camera light On: The camera is in use.
(4) Ambient light sensor Adjusts the display brightness according to lighting conditions in the
environment.
(5) Camera IR lens Transmits your image for Windows Hello facial recognition.
Front components 7
Table 2-3 Front components and their descriptions (curved model) (continued)
Component Description
(6) Camera IR light Additional IR light for facial recognition.
NOTE: The camera IR light might not be detected by the user when it is
on.
(7) Camera RGB lens Transmits your image in a video conference.
(8) Presence detection
sensor
Detects the presence of a person in front of the camera.
(9) Speaker mute Mutes the sound from the speaker.
(10) Volume down Reduces the volume on the monitor speaker.
(11) Volume up Increases the volume on the monitor speaker.
(12) Microphone mute Mutes the microphone on the monitor.
(13) USB port Connects a USB cable to a peripheral device, such as a keyboard, mouse,
or USB hard drive, and supports fast battery charging.
(14) Audio-out (headphone)/
Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones, earbuds, a
headset, or a television audio cable. Also connects an optional headset
microphone. This jack does not support optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the volume before
putting on headphones, earbuds, or a headset. For additional safety
information, see the
Regulatory, Safety, and Environmental Notices
.
To access this guide:
● Select the Search icon in the taskbar, type HP Documentation in
the search box, and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer speakers
are disabled.
(15) USB port Connects a USB cable to a peripheral device, such as a keyboard, mouse,
or USB hard drive, and supports text to speech.
NOTE: Port to enable text to speech function. For additional information,
see
Text to Speech (select products/regions only) on page 43.
(16) Power button Turns the monitor on or off.
(17) Power LED Indicates that the monitor is powered on.
Rear components
To identify the components on the rear of the monitors, use these illustrations and tables.
NOTE: Refer to the illustration that best matches your monitor.
8 Chapter 2 Getting started
Table 2-4 Rear components and their descriptions (FHD and QHD models)
Component Description
(1) Joypad Press to open the OSD settings.
(2) Security cable slot Connects an optional security cable.
(3) Power connector Connects a power cord.
(4) HDMI port Connects the HDMI cable to a source device such as a computer.
(5) DisplayPort connector Connects a DisplayPort cable to a source device such as a computer.
(6) USB Type-C port
(upstream)
Connects a USB Type-C cable to a source device, such as a computer. This
USB Type-C port can function as a DisplayPort audio/video input or as a USB
3.0 connection.
The USB Type-C port offers a faster transfer rate, and the alternate mode
with DP1.4 supports the maximum resolution of 1920 × 1080 @100 Hz (FHD
model) or 2560 × 1440 @100 Hz (QHD model). It can also be used to deliver up
to 100 W of power to a device. Power delivery outputs are 20 V/3.75 A, 15 V/5 A,
12 V/5 A, 9 V/3 A, 5 V/3 A to achieve a 100 W output.
Connecting a USB Type-C cable from a source device to this port on the
monitor enables USB ports on the monitor.
(7) DisplayPort OUT
connector
Connects the monitor to another monitor for multistreaming.
Connecting a USB Type-C cable from a source device to this port on the
monitor enables USB ports on the monitor.
(8) USB Type-B upstream port Connects a USB Type-B to USB Type-A cable to a source device, such as a
computer (select products only) to enable the camera and USB hub function.
Connecting a USB Type-B cable from a source device to this port on the
monitor enables USB ports on the monitor.
Rear components 9
Table 2-4 Rear components and their descriptions (FHD and QHD models) (continued)
Component Description
(9) RJ-45 (network) jack Connects a network cable to a source device, such as a computer.
The network (RJ-45) data rate via USB Type-C to USB Type-C or USB Type-B to
USB Type-A cable with max speed is 1000 Mbps.
● Green (left): The network is connected.
● Amber (right): Activity is occurring on the network.
NOTE: Supports Out-of-band Wake on Lan (WOL), Out-of-band Mac Address
Passthrough (MAPT), and PXE boot (HP models only). The functionality may
vary with PC settings.
NOTE: This network port is fully energy efficient according to IEEE
802.3az-2010, as long as all connected devices support this feature.
(10) USB port Connects a USB cable to a peripheral device, such as a keyboard, mouse, or
USB hard drive.
NOTE: Connects a keyboard to enable KVM function.
(11) USB Type-C port
(downstream)
Connects a USB cable to a peripheral device, such as a keyboard, mouse, or
USB hard drive and supports maximum power up to 15 W.
NOTE: Cables or adapters may be required (purchased separately).
Table 2-5 Rear components and their descriptions (curved model)
Component Description
(1) Joypad Press to open the OSD settings.
(2) Security cable slot Connects an optional security cable.
(3) Power connector Connects a power cord.
(4) HDMI port Connects the HDMI cable to a source device such as a computer.
10 Chapter 2 Getting started
Table 2-5 Rear components and their descriptions (curved model) (continued)
Component Description
(5) DisplayPort connector Connects a DisplayPort cable to a source device such as a computer.
(6) USB Type-C port
(upstream)
Connects a USB Type-C cable to a source device, such as a computer. This
USB Type-C port can function as a DisplayPort audio/video input or as a USB
3.0 connection.
The USB Type-C port offers a faster transfer rate, and the alternate mode
with DP1.4 supports the maximum resolution of 3440 × 1440 @100 Hz (WQHD
model). It can also be used to deliver up to 100 W of power to a device. Power
delivery outputs are 20 V/3.75 A, 15 V/5 A, 12 V/5 A, 9 V/3 A, 5 V/3 A.
Connecting a USB Type-C cable from a source device to this port on the
monitor enables USB ports on the monitor.
(7) USB Type-B (upstream)
port
Connects a USB Type-B cable to a source device, such as a computer.
Connecting a USB Type-B cable from a source device to this port on the
monitor enables USB ports on the monitor.
(8) RJ-45 (network) jack Connects a network cable to a source device, such as a computer.
The network (RJ-45) data rate via USB Type-C to C or USB Type-B to A cable
with max speed is 1000 Mbps.
(9) USB port Connects a USB cable to a peripheral device, such as a keyboard, mouse, or
USB hard drive.
NOTE: Connects a keyboard to enable KVM function.
(10) USB Type-C port
(downstream)
Connects a USB cable to a peripheral device, such as a keyboard, mouse, or
USB hard drive.
Locating the serial number and product number
Depending on the product, the serial number and product model number are located on a label
on the rear of the monitor or on a label under the front bezel of the monitor head. You might
need these numbers when you contact HP for support.
Locating the serial number and product number 11
Setting up the monitor
This section describes attaching the monitor stand or wall mount and the options for
connecting your monitor to a PC, notebook, gaming console, or similar device.
WARNING! To reduce the risk of serious injury, read the
Safety & Comfort Guide
. It
describes proper workstation setup and proper posture, health, and work habits for computer
users. The
Safety & Comfort Guide
also provides important electrical and mechanical safety
information. The
Safety & Comfort Guide
is available on the web at http://www.hp.com/ergo.
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel.
Pressure on the panel can cause nonuniformity of color or disorientation of the liquid
crystals. If this occurs, the screen will not recover to its normal condition.
IMPORTANT: To prevent the screen from getting scratched, defaced, or broken and to
prevent damage to the control buttons, position the monitor facedown on a flat surface
covered with protective sheet foam or a nonabrasive cloth.
Attaching the monitor stand (flat screen monitor)
Correctly attaching your monitor stand is critical for safe use. This section describes how to
safely attach a stand.
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces
might cause interfering reflections.
NOTE: The procedures for attaching a monitor stand might be different on other models.
NOTE: Leave the monitor in the box to protect the screen.
1. Open the box so that the monitor head is facedown in the box.
2. Remove the protective covering from the monitor.
3. Position the monitor stand on the mounting plate on the rear of the monitor, and then snap
the monitor stand into place.
12 Chapter 2 Getting started
4. Attach the base to the monitor stand (1), and then tighten the screws (2).
Attaching the monitor stand (curved screen monitor)
Correctly attaching your monitor stand is critical for safe use. This section describes how to
safely attach a stand.
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces
might cause interfering reflections.
NOTE: The procedures for attaching a monitor stand might be different on other models.
NOTE: Leave the monitor in the box to protect the screen.
1. Open the box so that the monitor head is facedown in the box.
2. Remove the protective covering from the monitor.
3. Position the monitor stand on the mounting plate on the rear of the monitor, and then snap
the monitor stand into place.
Attaching the monitor stand (curved screen monitor) 13
4. Attach the base to the monitor stand (1), and then tighten the screws (2).
CAUTION: Use caution when lifting the monitor from the box because the monitor is very
heavy.
IMPORTANT: When you are removing the curved monitor from the box, be sure that you
place both hands on the stand to lift the monitor.
Mounting the monitor head
To attach your monitor to a wall using a swing arm or other mounting fixture, follow the steps in
this section to safely and securely connect your monitor.
14 Chapter 2 Getting started
IMPORTANT: This monitor supports the VESA industry-standard 100 mm mounting holes. To
attach a third-party mounting solution to the monitor head, use four 4 mm, 0.7 pitch, and 10
mm long screws (M4 x 10L). Longer screws might damage the monitor. Be sure that the
manufacturer’s mounting solution is compliant with the VESA standard and is rated to
support the weight of the monitor head. For best performance, use the power and video
cables provided with the monitor.
NOTE: Use a UL-listed, CSA-listed, or GS-listed wall-mount bracket when you attach the
monitor to a mounting fixture.
Removing the monitor stand
If you decide to use a wall mount instead of the monitor stand that you attached, first remove
the stand.
IMPORTANT: Before you disassemble the monitor, be sure that the monitor is turned off and
all cables are disconnected.
IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform
these procedures.
1. Disconnect and remove all cables from the monitor.
2. Position the monitor facedown on a flat surface covered by protective sheet made of
foam or a clean, dry cloth.
3. Push up the latch or screw near the bottom center of the stand where it attaches to the
monitor (1).
4. Remove the stand (2).
Removing the monitor stand (curved model only)
If you decide to use a wall mount instead of the monitor stand that you attached, first remove
the stand.
Removing the monitor stand 15
IMPORTANT: Before you disassemble the monitor, be sure that the monitor is turned off and
all cables are disconnected.
IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform
these procedures.
1. Disconnect and remove all cables from the monitor.
2. Position the monitor facedown in the box.
3. Push up the latch or screw near the bottom center of the stand where it attaches to the
monitor.
4. Remove the stand.
Attaching the monitor head to a mounting device
You might need additional tools such as a screwdriver (purchased separately) when you attach
a mounting device. To avoid damage to your monitor, follow these instructions.
1. Remove the monitor stand.
2. For flat-screen monitors, remove the VESA cover (1), and then remove the four screws (2)
and the pivot cover (3) from the monitor.
16 Chapter 2 Getting started
3. To attach the flat-screen monitor head to a swing arm or other mounting device, insert
four mounting screws through the holes on the mounting device into the VESA screw
holes on the back of the monitor.
Attaching the monitor head to a mounting device (curved model only)
You might need additional tools such as a screwdriver (purchased separately) when you attach
a mounting device. To avoid damage to your monitor, follow these instructions.
1. Remove the monitor stand.
2. Remove the two screws from the stand connector (1), and then lift it up (2) to remove it from
the monitor.
Attaching the monitor head to a mounting device (curved model only) 17
3. For curved monitors, attach the VESA mount (1), and then secure it with the two screws (2).
4. Attach the curved monitor to a swing arm or other mounting device by inserting four
mounting screws through the holes on the mounting device and into the VESA screw holes
on the back of the monitor head.
Connecting the cables
In addition to details about how to connect a cable, this section contains information about
how your monitor functions when you connect certain cables.
NOTE: Depending on the model, the monitor might be capable of supporting USB Type-C,
HDMI, or DisplayPort inputs. The video mode is determined by the video cable used. The
monitor automatically determines which inputs have valid video signals. You can select the
inputs through the OSD menu. The monitor ships with select cables. Not all cables shown in
this section are included with the monitor.
1. Place the monitor in a convenient, well-ventilated location near the computer.
18 Chapter 2 Getting started
2. Connect one end of the power cord to the power connector on the monitor and the other
end to a grounded AC outlet.
WARNING! To reduce the risk of electric shock or damage to the equipment:
● Do not disable the power cord grounding plug. The grounding plug is an important
safety feature.
● Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all
times.
● Disconnect power from the equipment by unplugging the power cord from the AC
outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that
no one can accidentally step on or trip over them. Do not pull on a cord or cable. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
3. Connect a video cable.
NOTE: The monitor automatically determines which inputs have valid video signals. To
select any input, open the OSD menu and select Input.
● Connect one end of a USB Type-C cable to the USB Type-C upstream port on the rear
of the monitor and the other end to the USB Type-C port on the source device. Use only
the approved HP USB Type-C cable provided with the monitor.
Connecting the cables 19
NOTE: The monitor’s USB Type-C port provides network, data, video, and power
delivery (up to 100 W).
The host device must be able to support DisplayPort Alt Mode (video, charging, and
USB 3.1) over the USB Type-C connector.
● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the
other end to the HDMI port on the source device.
● Connect one end of a DisplayPort cable to the DisplayPort connector on the rear of
the monitor and the other end to the DisplayPort connector on the source device.
20 Chapter 2 Getting started
● Add a second monitor by connecting a DisplayPort cable between the DisplayPort
OUT port on the primary monitor and the DisplayPort IN port on a secondary monitor
(select products only).
Connecting the cables 21
4. Use the USB or USB Type-C ports (downstream) on the rear of the monitor to connect
devices such as the ones shown below.
NOTE: To enable the USB ports and USB Type-C port (downstream), connect the USB
Type-C to USB Type-C cable between the source device and the monitor or the USB Type-A
to USB Type-B cable from the source device to the USB Type-B (upstream) port at the rear
of the monitor. This connection serves as a USB hub for a mouse, keyboards, phones,
external hard drives, and anything else that is connected via a USB port.
Adjusting the monitor
To support an ergonomic work space, your monitor offers the adjustment options outlined in
this section.
WARNING! To reduce the risk of serious injury, read the
Safety & Comfort Guide
. It
describes proper workstation setup and proper posture, health, and work habits for computer
users. The
Safety & Comfort Guide
also provides important electrical and mechanical safety
information. The
Safety & Comfort Guide
is available on the web at http://www.hp.com/ergo.
1. Tilt the monitor head forward or backward to set it to a comfortable eye level.
22 Chapter 2 Getting started
2. Adjust the monitor’s height to a comfortable position for your individual workstation. The
monitor’s top bezel edge should not exceed a height that is parallel to your eye height.
A monitor that is positioned low and reclined might be more comfortable for users with
corrective lenses. Reposition your monitor as you adjust your working posture throughout
the work day.
3. Swivel the monitor head to the left or right for the best viewing angle.
4. You can pivot the monitor head from landscape to portrait orientation viewing to adapt to
your application.
CAUTION: HP recommends that you disconnect all cables before pivoting the monitor
from landscape to portrait. If you pivot the monitor with the cables connected, you might
damage the cables or the connectors.
IMPORTANT: If the monitor is not in full height and full tilt position when pivoting, the
bottom-right corner of the monitor panel will come in contact with the base and potentially
cause damage to the monitor.
Adjusting the monitor 23
If you are adding an optional speaker bar to the monitor, install it after pivoting the
monitor. The speaker bar will come in contact with the base when the monitor pivots and
potentially cause damage to the monitor or speaker bar.
● Adjust the monitor to full height position and tilt the monitor back to full tilt position (1).
● Pivot the monitor clockwise or counterclockwise 90° from landscape to portrait
orientation (2).
NOTE: Use the operating system's display settings to rotate the image on the screen
from landscape to portrait. To rotate the OSD from landscape to portrait, open the OSD
menu and select
Menu, select Menu Rotation, and then select Portrait.
Adjusting the monitor (curved model only)
To support an ergonomic work space, your monitor offers the adjustment options outlined in
this section.
WARNING! To reduce the risk of serious injury, read the
Safety & Comfort Guide
. It
describes proper workstation setup and proper posture, health, and work habits for computer
users. The
Safety & Comfort Guide
also provides important electrical and mechanical safety
information. The
Safety & Comfort Guide
is available on the web at http://www.hp.com/ergo.
1. Tilt the monitor head forward or backward to set it to a comfortable eye level.
24 Chapter 2 Getting started
2. Adjust the monitor’s height to a comfortable position for your individual workstation. The
monitor’s top bezel edge should not exceed a height that is parallel to your eye height.
A monitor that is positioned low and reclined might be more comfortable for users with
corrective lenses. Reposition your monitor as you adjust your working posture throughout
the work day.
3.
Swivel the monitor head to the left or right for the best viewing angle.
Installing a security cable
As a security measure, you can secure the monitor to a fixed object with an optional security
cable available from HP. Use the key that came with the optional security cable to attach and
remove the lock.
Installing a security cable 25
Turning on the monitor
This section provides important information about preventing damage to your monitor, startup
indicators, and troubleshooting information.
IMPORTANT: Burn-in image damage might occur on monitors that display the same static
image on the screen for 12 or more hours. To avoid burn-in image damage, you must always
activate a screen saver application or turn off the monitor when it is not in use for a
prolonged period of time. Image retention is a condition that might occur on all LCD screens.
Burn-in damage on the monitor is not covered under the HP warranty.
Press the power button on the monitor to turn it on.
NOTE: Refer to the illustration that best matches your monitor.
NOTE: If pressing the power button has no effect, the Power Button Lockout feature might
be enabled. To disable this feature, press and hold the monitor power button for 10 seconds.
When you first turn on your monitor, a monitor status message is displayed for 5 seconds.
The message shows which input is the current active signal, the status of the auto-switch
source setting (On or Off; default setting is On), the current preset display resolution, and the
recommended preset display resolution.
26 Chapter 2 Getting started
Another message then appears to ask if you want to keep the monitor in power-saving mode or
switch to performance mode. You can choose which setting you prefer.
The monitor automatically scans the signal inputs for an active input and uses that input for
the display.
HP watermark and image retention policy
Some monitors are designed with In-Plane Switching (IPS) display technology, which provides
ultrawide viewing angles and advanced image quality. Though suitable for many applications,
this panel technology is not suitable for static, stationary, or fixed images for long periods of
time, unless you use screen savers.
Applications with static images can include camera surveillance, video games, marketing
logos, and templates. Static images can cause image retention damage that could look like
stains or watermarks on the monitor's screen.
Image retention damage on monitors that are in use 24 hours per day is not covered under the
HP warranty. To avoid image retention damage, always turn off the monitor when it is not in use,
or use the power management setting, if supported on your computer, to turn off the monitor
when the computer is idle.
Connecting an HP notebook or desktop
You can attach a computer, notebook, gaming console, or similar device to the monitor with a
single USB Type-C connection. The USB Type-C port provides network, data, video, and power
delivery when you connect the device.
NOTE: Be sure that the network cable is connected from the network source jack to the
monitor’s network jack for a network connection through USB Type-C. The performance of
the monitor might depend on the host PC.
The host computer must be able to support DisplayPort Alt Mode (video, charging, and USB)
over the USB Type-C connector and must also be compatible with USB Type-C ports.
To connect a computer, connect one end of a USB Type-C cable to the USB Type-C port on
the rear of the monitor and the other end to the USB Type-C port on the computer. This USB
Type-C cable provides single-cable connectivity for high-speed data, audio and video, and
power delivery.
NOTE: The monitor delivers up to 100 W of power over a USB Type-C connection. When
connecting the host computer via USB Type-C, DC power out does not need to be connected.
Do not connect two power sources (DC power out and USB Type-C) to the host computer.
USB Type-C mode
When a USB Type-C cable is connected to the computer and Alt mode is detected, the monitor
switches to the USB Type-C mode and the following features are activated.
HP watermark and image retention policy 27
● PXE boot: Preboot execution environment (PXE) boot enables you to load an operating
system over a network connection.
● MAC address passthrough: Your computer might support MAC Address Passthrough from
the on, off, sleep, or hibernation states, or only when the computer is on or in the sleep
state.
The MAC Address Passthrough is supported for UEFI PXE boot.
● Wake on LAN (WOL): Your computer might support WOL from the off, sleep, or hibernation
states, or only when the computer is on or in the sleep state.
WLAN-LAN switching is supported only on select computers running the Windows® 11 or
Windows 10 operating systems.
● Single power on: You can turn on or turn off the computer and put the computer in sleep
mode by pressing the monitor power button one time.
28 Chapter 2 Getting started
Using the monitor3
This chapter describes how to use your monitor and its features, including software and
utilities, the OSD menu, the function buttons, power modes, and Windows Hello.
Downloading HP Display Center
You can download and install the HP Display Center software from the Microsoft store.
1. Select the Microsoft Store app on your desktop or type Microsoft Store in the
taskbar search box.
2. Type HP Display Center in the Microsoft Store search box.
3. Follow the on-screen instructions.
The tool downloads to the selected location.
Downloading software and utilities
You can download and install these files from HP Support.
● INF (Information) file
● ICM (Image Color Matching file <model name>.icm)
To download the files:
1. Go to http://www.hp.com/support.
2. Select Software and Drivers.
3. Select your product type.
4. Enter your HP monitor model in the search field and follow the on-screen instructions.
The .inf and .icm files are included in the SoftPaq.
The Information (INF) file
The INF file defines monitor resources used by Windows® operating systems to ensure monitor
compatibility with the computer’s graphics adapter.
This monitor is Plug and Play compatible, and the monitor will work correctly without installing
the INF file. Monitor Plug and Play compatibility requires that the computer’s graphics card
is VESA® DDC2 compliant and that the monitor connects directly to the graphics card. Plug
and Play does not work through separate BNC-type connectors or through distribution buffers,
boxes, or both.
Using the monitor 29
The Image Color Matching (ICM) file
The ICM files are data files that are used in conjunction with graphics programs to provide
consistent color matching from monitor screen to printer, or from scanner to monitor screen.
These files are activated from within graphics programs that support this feature.
NOTE: The ICM color profile is written in accordance with the International Color
Consortium (ICC) Profile Format specification.
Using the OSD menu
You can adjust your HP monitor to suit your preferences. Use the OSD menu to customize the
viewing features of your monitor.
To access and make adjustments in the OSD, use the Joypad on the monitor's rear panel. See
Rear components on page 8.
1. If the monitor is not on, press the power button to turn on the monitor.
2. Press the center of the Joypad.
3. Press the function buttons up, down, left, or right to navigate menu choices. Press the
center of the Joypad to make a selection.
The following table lists possible menu selections in the OSD main menu. It includes
descriptions for each setting and its impacts on your monitor's appearance or performance.
Table 3-1
OSD menu options and descriptions (FHD and QHD models)
Main menu Description
Brightness+ Adjusts the brightness level of the screen.
Color Selects and adjusts the screen color.
Image Adjusts the screen image.
Input Selects the video input signal (DisplayPort, HDMI, USB-C® video).
Audio Enables audio, audio input, audio mode, conferencing mode, microphone, and volume.
Power Adjusts the power settings.
Menu Adjusts the OSD menu and function button controls, and selects the language used to
display the OSD menu. The factory default is English.
Management Adjusts the DDC/CI settings, and returns all OSD menu settings to the factory default
settings.
Information Provides information about the monitor such as optimal display mode, power mode, and
serial number.
30 Chapter 3 Using the monitor
Table 3-2 OSD menu options and descriptions (curved model)
Main menu Description
Image Adjusts the screen image.
Color Selects and adjusts the screen color.
Split screen Controls the appearance of the Picture-in-Picture and Picture-by-Picture features.
Input Selects the video input signal (DisplayPort, HDMI, USB-C® video).
Audio Enables audio, audio input, audio mode, conferencing mode, microphone, and volume.
Power Adjusts the power settings.
Menu Adjusts the OSD menu and function button controls, and selects the language used to
display the OSD menu. The factory default is English.
Management Adjusts the DDC/CI settings, and returns all OSD menu settings to the factory default
settings.
Information Provides information about the monitor such as optimal display mode, power mode, and
serial number.
Using the Joypad buttons
The Joypad menu options offer useful actions, and you can customize all except one of the
options to make them even more useful.
NOTE: The actions of the Joypad menu options vary among monitor models.
For information about changing the function of the Joypad menu options, see Reassigning the
OSD menu options on page 33.
Table 3-3
Menu options and functions
Option Icon Description
Menu Opens the OSD main menu, selects a menu item from the
OSD, or closes the OSD menu.
Brightness Adjusts the monitor screen brightness.
Using the Joypad buttons 31
Table 3-3 Menu options and functions (continued)
Option Icon Description
Color Opens the Color menu where you can select a preset view
mode.
Volume Opens the Volume hot-key menu.
Next Switches the monitor's input source to the next active input.
Using the Joypad buttons (curved model only)
The Joypad menu options offer useful actions, and you can customize all of the buttons except
for the menu button (middle button).
NOTE: The actions of the Joypad menu options vary among monitor models.
For information about changing the function of the Joypad menu options, see Reassigning the
OSD menu options on page 33.
Table 3-4
Menu options and functions
Option Icon Description
Menu Opens the OSD main menu, selects a menu item from the
OSD, or closes the OSD menu.
Next Switches the monitor's input source to the next active input.
Color Opens the Color menu where you can select a preset view
mode.
Volume Opens the Volume hot key menu.
32 Chapter 3 Using the monitor
Table 3-4 Menu options and functions (continued)
Option Icon Description
Split screen Switches the split screen option on or off.
Reassigning the OSD menu options
Except for the Menu option, you can change the action associated with an option from its
default action to a menu option you use more frequently.
To reassign the function buttons:
1. Press the Menu option to open the OSD menu.
2. Select Menu, select Assign Buttons, and then select one of the available options for the
button that you want to assign.
Display mode status
When you turn on the monitor, the status message shows the display mode. The display mode
is also displayed when you change the video input.
Changing the Power Mode setting
This section describes how to activate Performance mode. Certain features on your monitor
might require Performance mode to be active.
When in sleep mode, to comply with international power standards, the monitor default setting
is Power Saver mode.
If your monitor supports Performance mode and you need to keep the USB ports enabled
when the monitor is in Auto-Sleep Mode, change the Power Mode setting from
Power Saver to
Performance.
NOTE: If you are connecting a computer that is not battery powered, you must change the
Power Mode setting to Performance mode.
To change the power mode setting:
1. Press the Menu button to open the OSD menu.
2. Select Power, select Power Mode, and then select Performance.
3. Select Back and close the OSD.
Reassigning the OSD menu options 33
Using Auto-Sleep Mode
Your monitor has an energy-saving feature called Auto-Sleep Mode, which is a reduced power
state. This section describes how to activate or adjust Auto-Sleep Mode on your monitor.
When Auto-Sleep Mode is enabled, which it is by default, the monitor enters a reduced power
state when the computer signals low-power mode, which it does by the absence of either a
horizontal or vertical sync signal.
Upon entering this reduced power state (Auto-Sleep mode), the monitor screen is blanked, the
backlight turns off, and the power light turns amber. The monitor draws less than 0.5 W of
power when in this reduced power state. The monitor wakes from Auto-Sleep mode when the
computer sends an active signal to the monitor (for example, when you activate the mouse or
keyboard).
To disable Auto-Sleep Mode in the OSD:
1. Press the Menu button to open the OSD, or press the center of the Joypad to open the
OSD.
2. In the OSD, select Power.
3. Select Auto-Sleep Mode, and then select Off.
Using PiP and PbP (select products only)
The monitor supports both Picture in Picture (PiP), where one source is overlaid on another, and
Picture beside Picture (PbP). Two images can be displayed in the PiP mode.
To use PiP or PbP:
1. Connect a secondary input source to the monitor.
2. Press the center of the OSD controller on the rear of the monitor to open the OSD.
3. In the OSD, select Split Screen and then select PiP (Picture-in-Picture) or PbP (Picture-by-
Picture).
The monitor scans the secondary inputs for a valid signal input and uses that input for the
PiP or PbP picture.
4. To change the PiP or PbP input, select PiP Control in the OSD, and then select Assign
Inputs.
5. To change the size of the PiP, select PiP Size in the OSD, and then select the size that you
want.
6. To adjust the position of the PiP, select PiP Position in the OSD, and then select the position
that you want.
34 Chapter 3 Using the monitor
Using the camera
To unlock the camera, gently press down until it clicks (1). The camera rises up to the uppermost
position
(2).
NOTE: If a camera firmware update is required, unlock the camera before updating the
firmware.
You can use the camera on the monitor to sign into Windows by using Windows Hello facial
recognition, maintain conversation security, and video conferencing.
NOTE: For video conferencing, connect the computer to the monitor, and then select HP
Display Camera from the video conferencing interface.
When the camera is closed, the microphone on the camera is disabled.
When the camera is not in use, you can close the camera by pressing down on it until it clicks
into the closed position.
The camera includes these features:
Table 3-5
Camera features
Option Description
Image resolution The resolution is 5 MP 2592 × 1944 (30 fps @ YUV VGA, 30 fps @ MJPG 5M)
Independent tilt -20°
to 5°
5 MP webcam with 25 degrees adjustable tilt (20 degrees downward tilt and 5
degrees upward tilt
Windows Hello
support (IR sensor)
To gain quick, secure access to your computer
Using the camera 35
Table 3-5 Camera features (continued)
Option Description
Pop-up privacy The integrated Poly Studio 5MP pop-up tiltable webcam is popped up when needed
and can be pushed down for worry-free privacy
Auto Lock and
Awake
To monitor your presence in front of the computer to save power and add security
NOTE: You can also enable additional features from HP Display Center.
NOTE: Full HD (1920 × 1080) supports only 30 fps when you enable the HDR or Background
Blur function.
Setting up Windows Hello facial recognition
In select products, you can use Windows Hello facial recognition to gain quick, secure access
to your computer. You can establish facial recognition by using either the camera on your
computer or the camera on your monitor.
NOTE: Windows Hello is supported on the Windows operating system (Windows 10 and
above).
Using the computer camera for Windows Hello
Follow these steps to set up Windows Hello facial recognition on a device with a Windows Hello
camera.
1. Download the HP Windows Hello software driver from
http://support.hp.com/us-en/drivers/products.
2. Connect the monitor to the computer, and then turn on the computer and monitor.
3. Right-click the Windows desktop, and then select Display settings.
4. Select your monitor model, and then scroll down to the Multiple displays section.
5. From the drop-down menu, select Extend desktop to this display.
6. Select the Make this my main display check box.
7. Select the Start button, select Settings, select Accounts, and then select Sign-in options.
8. Under Windows Hello, select Set up under Face Recognition.
9. Under Welcome to Windows Hello, select Get Started, and then follow the on-screen
instructions to enroll your facial ID and set up a personal identification number (PIN).
You can now use the infrared (IR) camera on the monitor to log in when using Windows Hello.
36 Chapter 3 Using the monitor
Using the monitor camera for Windows Hello
Even if your computer does not have a Windows Hello camera, you can still set up Windows
Hello facial recognition using the IR camera on your monitor.
1. Select the Start button, select Settings, select Accounts, and then select Sign-in options.
2. Under Windows Hello, select Set up under Face Recognition.
3. Under Welcome to Windows Hello, select Get Started, and then follow the on-screen
instructions to enroll your facial ID and set up a PIN.
You can now use the IR camera on the monitor to log in when using Windows Hello.
Setting up Auto Lock and Awake
Auto Lock and Awake monitors your presence in front of the computer to save power and add
security. When you step away from the computer, the proximity sensor puts the computer into
the Sleep state. When you return to the computer, your computer recognizes you and wakes
the computer automatically. Auto Lock and Awake is turned on by default.
NOTE: If you also want to set up facial recognition log-in for Auto Lock and Awake, see
Setting up Windows Hello facial recognition on page 36. These features are only supported
on the Windows 11 operating system.
NOTE: You can also enable Auto Lock and Awake from the OSD menu. Go to Management >
Presence Detection.
To access Auto Lock and Awake on your monitor:
1. Select the Start button, and select Settings. Select System, and then select Power &
battery.
2. Under Power & battery, select Screen and sleep.
3. Select one or both from the following choices:
● Select Turn off my screen when I leave to turn off your screen when you leave the
computer.
● Select Wake up my device when I approach to wake your computer when you
approach it.
4. For more settings, select More options in this screen, and then select from the following
choices:
● Select Consider me gone when I'm this far away to set the distance at which the
user-proximity sensor considers you gone.
● Select Then turn off my screen after this amount of time to determine how much time
to wait before your screen turns off after you leave your computer.
● Select Wake my device when I’m this close to determine how close you need to be for
your computer to wake when you approach it.
Using the monitor camera for Windows Hello 37
You can use the IR camera on the monitor to log in when using Windows Hello.
NOTE: Some devices might have more than one user-proximity sensor. You can select which
one you want to use. When a monitor is attached to a notebook that also has a user-proximity
sensor, the operating system automatically selects the monitor's user-proximity sensor.
Using low blue light mode
Decreasing the blue light emitted by the monitor reduces the blue light exposure to your eyes.
This monitor uses a low blue light panel in default setting mode.
In the default setting mode, this monitor's low blue light panel is certified by TÜV to reduce blue
light output and create a more relaxing and less stimulating image while you read content on
the screen.
Ambient light sensor
The monitor includes an ambient light sensor (ALS) that adjusts the brightness based on the
ambient lighting conditions in your environment. You can turn the ambient light sensor on or off
in OSD under the Brightness menu or from HP Display Center.
For more information about the ambient light sensor, see Front components on page 5.
NOTE: If you manually adjust the brightness monitor setting, the ambient light sensor
function automatically turns off.
When ALS is on, Dynamic Contrast is turned off and disabled. You cannot turn Dynamic
Contrast on unless you manually turn off ALS. When the ambient light sensor turns off, you
must use the manual brightness controls to adjust brightness.
DisplayPort multistreaming (select products only)
Depending on your primary video input source, you can multistream to other DisplayPort
monitors connected in a daisy-chain configuration. You can connect to a second monitor in this
configuration if the graphics card in your computer supports this configuration.
The number of monitors you can connect through DisplayPort multistreaming depends on a
number of factors, including the resolutions and scan rates used for each monitor and the
capabilities of your GPU or embedded graphics system. If you have purchased a new graphics
card for your computer, check the manual that came with your graphics card for further
information about its capabilities.
1. Be sure that your primary video input is one of the following inputs.
● USB Type-C alt mode DisplayPort
● DisplayPort
38 Chapter 3 Using the monitor
2. Add a second monitor by connecting a DisplayPort cable between the DisplayPort OUT
port on the primary monitor and the DisplayPort IN port on a secondary monitor.
3. Set a connected monitor to display the same image as the primary monitor or a different
image.
4. To connect additional monitors, press the Menu button to open the OSD menu. Navigate to
the USB Type-C configuration, and then select USB-C Video + USB 2.0.
NOTE: All but the final monitor in the chain must support DisplayPort multistreaming.
5. Connect the DisplayPort cable from the DisplayPort OUT port of one monitor to the
DisplayPort IN port of the next monitor.
Split-screen (curved model only)
You can connect two computers to the curved monitor via the USB Type-C upstream ports on
the rear of the monitor to use the split-screen functionality.
After you connect the computers, you can enable the picture-by-picture (PbP) or picture-in-
picture (PiP) split-screen options (select products only).
Using the split-screen function buttons (curved model only)
The split-screen option offers useful actions that you can use while in split-screen mode.
For information about changing the function of the menu options, see Reassigning the OSD
menu options on page 33.
1. When the split-screen option is on, and PbP is selected, the OSD menu is displayed.
Split-screen (curved model only) 39
2. Select L to switch the monitor to full screen for the left input.
3. Select R to switch the monitor to full screen for the right input.
40 Chapter 3 Using the monitor
4. Select L|R to return to split-screen mode. You can also select PbP to turn off split screen
mode, and then return to the default option or the last changed or saved button menu.
Connecting a second computer to the monitor using the KVM function
The keyboard, video, mouse (KVM) function provides the capability to connect two computers
to one monitor with quick monitor access to either computer. It enables both monitors to be
controlled using one keyboard and one mouse.
To enable video input from a second computer, connect either a DisplayPort cable or an HDMI
cable to the appropriate connector on the rear of the monitor.
For example, connect one end of a DisplayPort cable to a DisplayPort connector on the rear
of the monitor, and the other end to a DisplayPort connector on the second computer. If the
second computer has only an HDMI port, connect one end of the HDMI cable to an HDMI port
on the rear of the monitor, and the other end to an HDMI port on the second computer.
To enable the USB connection to the second computer, connect a USB Type-B to USB Type-A
cable to the USB Type-B port on the monitor.
When the second computer is active, the monitor switches to the active input (HDMI or
DisplayPort).
Multiple function support includes charging, USB, and display functions.
Toggle in KVM Mode
With two computers connected to one monitor and the KVM mode option selected, you can
toggle back and forth from one computer to the other by pressing the left ctrl key twice on the
keyboard.
NOTE: Be sure that your keyboard is connected to the USB port on the bottom of the
monitor. See Rear components on page 8.
Connecting a second computer to the monitor using the KVM function 41
Connection priorities in KVM mode
When two monitors are in KVM mode, connection priorities are assigned.
The following types of KVM mode connections are available:
Bind mode uses the current video input port even if the auto-switching USB host is disabled.
If the first computer is disconnected, the KVM mode setting switches to the second computer,
provided it is turned on.
In PiP or PbP mode (select models only), the KVM function offers primary input and secondary
input. Each input can be selected when PiP or PbP mode is enabled under OSD. The KVM
function defaults to the primary USB Type-C port (upstream) input, which offers both video and
data. You can select a USB Type-B port binding set with the DisplayPort or HDMI port.
If both computers are powered on and connected, the computer with the primary input
connection has priority over the other computer in PiP or PbP mode. If the primary input is
disconnected and other input port is active, the monitor switches to the active input, and the
second binding set is the USB input.
Using PiP and PbP (select models only)
The monitor supports Picture-in-picture (PiP), where one source is overlaid on another, and
Picture-by-picture (PbP), where one source is positioned adjacent to another either horizontally
(for landscape orientation) or vertically (for portrait orientation). Two images can be displayed
in the PiP mode. The monitor default setting for PbP is On. The Assign Inputs menu (inside the
Split-Screen menu) is set to Automatic.
When PbP is in automatic mode:
● When you select PbP and the monitor has only one active input, the screen is in full-screen,
single-input mode. When a second active input is attached, the monitor automatically
switches input to split screen PbP mode.
When you remove one of the two active inputs, the monitor switches back to full-screen
mode. The OSD button menu also changes along with full-screen vs. split-screen mode.
● To switch the left/right video input location from the default, see the Assign Inputs menu
located under Split Screen, and then select Swap Left/Right screen locations, or select
Manual to force a specific input to each side of the PbP screen.
● The USB Type-C upstream (host) connection is set to Auto-Switch USB Host by default. You
can manually change this setting along with the added option to bind a specific USB-C
host to a specific DisplayPort or HDMI input in the OSD
USB Host menu located under Split
Screen.
You can set PbP to On, Manual mode in the Assign Inputs menu (inside the Split-Screen menu).
In this mode, you can control which side of the screen each host computer appears on (left
or right) and which video source is assigned to each host computer. To change PbP to manual
mode:
1. Connect a secondary input source to the monitor.
2. Press the center of the joypad to open the OSD.
42 Chapter 3 Using the monitor
3. In the OSD, select Split Screen, and then select PbP (Picture-by-Picture).
The monitor scans the secondary inputs for a valid signal input and uses that input for the
PbP picture.
4. To change the PbP input, select PbP in the OSD, and then select Assign Inputs.
5. To change the size of the PiP, select PiP Size in the OSD, and then select the size that you
want.
6. To adjust the position of the PiP, select PiP Position in the OSD, and then select the position
that you want.
NOTE: If PbP is set to Off, the monitor displays the image from the host computer that is
selected as the active video input source in the
Input OSD dialog. For more information about
the OSD, see Using the OSD menu on page 30.
If you decide to change PbP back to the default On, Automatic mode:
1. With two host computers connected to the monitor, press the center of the joypad to open
the OSD. For the location of the joypad, see Rear components on page 8.
2. In the OSD, select the Split-Screen menu, and then select PbP (Picture-by-Picture).
The Assign Inputs menu becomes active and you can select the Automatic option.
The monitor scans the secondary inputs for a valid video input source and uses that
source for the PbP image.
Text to Speech (select products/regions only)
Text to Speech converts text into spoken words. You can enable text to assist you when reading
text on the monitor.
If your monitor has built-in speakers, you can request the TTS accessibility device by calling HP
Support at (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
NOTE: Support is in English only.
Text to Speech (select products/regions only) 43
Support and troubleshooting4
If your monitor is not working as expected, you might be able to resolve the issue by following
the instructions in this section.
Using the self-test function
To help verify the correct operation of this monitor, a series of startup images and messages is
displayed. These images and messages function as a self-test. Use the following procedure to
start the self-test.
1. Turn off the monitor and disconnect all of the cables except the power cord.
2. Turn on the monitor. An image similar to the one shown here is displayed.
A monitor status message is displayed next.
The power-on image and monitor status message indicates that the monitor is working as
expected and is looking for a valid video signal.
3. Connect a video source to the monitor and repeat steps 1 through 2. If no external video
signal is detected, check the video connection to the host computer.
44 Chapter 4 Support and troubleshooting
Internal test pattern generator
This monitor includes a built-in test pattern generator called Diagnostic Patterns to help with
diagnosing visual anomalies.
To open Diagnostic Patterns:
1. Turn on the monitor.
NOTE: Video inputs do not need to be connected.
2. In the left column, navigate to Management.
3. In the middle column, navigate to Diagnostic Patterns.
4. Perform one of these tasks for the options in the right column:
● Highlight an option to see a preview in the background (behind the on-screen display
(OSD) menu).
● Select an option to close the OSD menu and view the test pattern in full screen. Press
any of the menu buttons in the column to exit the full screen pattern and return to the
OSD menu.
● To close the Diagnostic Patterns menu, select Back at the bottom of the right column
or select any of the other options in the middle column.
NOTE: You can view the diagnostic patterns with or without an active external video
signal.
Internal test pattern generator 45
Solving common issues
The following table lists possible issues, the possible cause of each issue, and the
recommended solutions.
NOTE: Always ensure that the BIOS, device firmware, and monitor firmware are updated to
the latest version.
Table 4-1 Common issues and solutions
Issues Possible cause Solution
Screen is blank or video
is blinking.
Power cord is disconnected. Connect the power cord.
Monitor is off.
Press the monitor power button.
NOTE: If pressing the power button has no effect,
press and hold the power button for 10 seconds to
disable the Power Button Lockout feature.
Video cable is improperly
connected.
Connect the video cable properly. For more
information, see Connecting the cables on page 18.
System is in Auto-Sleep Mode. Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
Video card is incompatible. Perform one of the following actions:
● Open the OSD menu and select the Input menu.
Set Auto-Switch Input to Off, and then manually
select the input.
● Replace the video card or connect the video
cable to one of the computer’s on-board video
sources.
Image appears blurred,
indistinct, or too dark.
Brightness setting is too low. Open the OSD menu, and select Brightness to adjust
the brightness scale as needed.
“Check Video Cable” is
displayed on the screen.
Monitor video cable is
disconnected.
Connect the appropriate video signal cable between
the computer and monitor. Be sure that the computer
power is off while connecting the video cable.
“Input Signal Out of
Range” is displayed on
screen.
Video resolution rate, refresh
rate, or both, are set higher than
the monitor supports.
Change the settings to a supported setting. See
Preset display resolutions on page 52.
The monitor does not
enter into a low-power
sleep state.
The monitor's power saving
control is disabled.
Open the OSD menu and select Power, select Auto-
Sleep Mode, and then set auto-sleep to On.
“OSD Lockout” is
displayed.
The monitor's OSD Lockout
function is enabled.
Press and hold the Left button for 10 seconds to
disable the OSD Lockout function.
“Power Button Lockout” is
displayed.
The monitor's Power Button
Lockout feature is enabled.
Press and hold the Power button for 10 seconds to
unlock the power button function.
46 Chapter 4 Support and troubleshooting
Table 4-1 Common issues and solutions (continued)
Issues Possible cause Solution
Monitor has trouble
waking from Sleep mode
DisplayPort inputs: Set the DisplayPort hot-plug
detection to Always Active.
Power mode monitors: Set the hot-plug detection to
Always Active to switch the monitor to Performance
mode.
Slow performance from
USB
The monitor has a two-lane default for USB-C. On
selected products, you can press the Joypad button
to open the OSD menu, navigate to the USB Type-C
configuration, and then select
USB-C Video + USB 3.0
for data transfer prioritization.
Lower refresh rate or
color bits
Select USB-C Video + USB 2.0 for refresh rate/color
bits prioritization.
LAN connection drop Check if the LAN driver version on the host PC is up
to date.
Button lockouts
The button lockout function is available only when the monitor is on, an active signal is
displayed, and the OSD menu is closed. Holding down the power button or Left button for
10 seconds disables that button. You can enable the button again by holding it down for 10
seconds.
Button lockouts 47
Maintaining the monitor5
Properly maintained, your monitor can run for many years. These instructions provide steps
you can perform to keep your monitor in the best condition.
Maintenance guidelines
Follow these instructions to enhance the performance and extend the life of the monitor.
● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only
those controls that are covered in the operating instructions. If the monitor is not operating
properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or
service provider.
● Use only a power source and connection appropriate for this monitor, as indicated on the
label or back plate of the monitor.
● Be sure that the total ampere rating of the products connected to the outlet does not
exceed the current rating of the AC outlet and that the total ampere rating of the products
connected to the cord does not exceed the rating of the cord. Look on the power label to
determine the ampere rating (AMPS or A) for each device.
● Install the monitor near an outlet that you can easily reach. Disconnect the monitor by
grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by
pulling the cord.
● Turn the monitor off when it is not in use, and use a screen saver program. Doing this can
substantially increase the life expectancy of the monitor.
NOTE: A burned-in image on the monitor is not covered under the HP warranty.
● Never block the slots and openings of the cabinet or push objects into them. These
openings provide ventilation.
● Do not drop the monitor or place it on an unstable surface.
● Do not allow anything to rest on the power cord. Do not walk on the cord.
● Keep the monitor in a well-ventilated area, away from excessive light, heat, or moisture.
Cleaning the monitor
Use these instructions to clean your monitor when necessary.
1. Turn off the monitor and unplug the power cord from the AC outlet.
2. Disconnect any external devices.
48 Chapter 5 Maintaining the monitor
3. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
CAUTION: Never spray cleaner directly onto the screen. It can run behind the bezel and
damage the electronics. Water dripping into the ventilation openings or other points of
entry can cause damage to the monitor. Protect your monitor by always consulting your
user guide for cleaning procedures, or go to http://www.hp.com/support and search for
How to Clean Your Computer.
IMPORTANT: Do not use cleaners that contain petroleum-based materials such as
benzene, thinner, or any volatile substance to clean the monitor screen or cabinet. These
chemicals might damage the monitor.
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the
screen surface. The cloth should be moist, but not wet. Allow the monitor to air-dry before
use.
4. After you remove the dirt and debris, you can also clean the surfaces with a disinfectant.
The World Health Organization (WHO) recommends cleaning surfaces, followed by
disinfection, as a best practice for preventing the spread of viral respiratory illnesses
and harmful bacteria. A disinfectant that is within HP’s cleaning guidelines is an alcohol
solution consisting of 70% isopropyl alcohol and 30% water. This solution is also known as
rubbing alcohol and is sold in most stores.
Shipping the monitor
Keep the original packing box in a storage area. You might need it later if you ship the monitor
or move.
Shipping the monitor 49
Technical specificationsA
This section contains technical specifications for the physical aspects of your monitor, such
as the weight and viewing dimensions, as well as required environmental operating conditions
and power source ranges.
All specifications represent the typical specifications provided by HP component
manufacturers; actual performance can vary either higher or lower.
NOTE: For the latest specifications or additional specifications for this product, go to
http://www.hp.com/go/quickspecs/ and search for your specific monitor model to find the
model-specific QuickSpecs.
60.50 cm (23.8 in) model specifications (FHD)
This section provides specifications for your monitor.
Table A-1
Technical specifications
Specification Metric U.S.
Display, wide-screen 60.50 cm 23.8 in
Type IPS
Viewable image size 60.47 cm diagonal 23.8 in diagonal
Maximum weight (unpacked) 6.6 kg 14.55 lb
Dimensions (unpacked with stand)
Height (highest position)
Height (lowest position)
Depth (with cable management)
Width
50.32 cm
35.32 cm
18.95 cm
53.94 cm
19.81 in
13.91 in
7.46 in
21.24 in
Tilt –5° to 23°
Swivel ±45°
Pivot ±90°
Environmental requirements temperature
Operating temperature
Storage temperature
Storage humidity
5°C to 35°C
–40°C to 65°C
5% to 95% (noncondensing)
41°F to 95°F
–40°F to 149°F
Power source 100 V AC to 240 V AC, 2.5 A, 50 Hz to
60 Hz
50 Appendix A Technical specifications
Table A-1 Technical specifications (continued)
Specification Metric U.S.
Video input terminal One HDMI port, one DisplayPort
connector, and one USB Type-C Alt
mode DP connector
68.60 cm (27 in) model specifications (QHD)
This section provides specifications for your monitor.
Table A-2
Technical specifications
Specification Metric U.S.
Display, wide-screen 68.60 cm 27 in
Type IPS
Viewable image size 68.47 cm diagonal 27 in diagonal
Maximum weight (unpacked) 7.88 kg 17.37 lb
Dimensions (unpacked with stand)
Height (highest position)
Height (lowest position)
Depth (with cable management)
Width
54.38 cm
39.37 cm
20.70 cm
61.34 cm
21.41 in
15.50 in
8.15 in
24.15 in
Tilt –5° to 20°
Swivel ±45°
Pivot ±90°
Environmental requirements temperature
Operating temperature
Storage temperature
Storage humidity
5°C to 35°C
–40°C to 65°C
5% to 95% (noncondensing)
41°F to 95°F
–40°F to 149°F
Power source 100 V AC to 240 V AC, 2.5 A, 50 Hz to
60 Hz
Video input terminal One HDMI port, one DisplayPort
connector, and one USB Type-C Alt
mode DP connector
86.40 cm (34 in) model specifications (WQHD)
This section provides specifications for your monitor.
68.60 cm (27 in) model specifications (QHD) 51
Table A-3 Technical specifications
Specification Metric U.S.
Display, wide-screen 86.40 cm 34 in
Type VA
Viewable image size 86.40 cm diagonal 34 in diagonal
Maximum weight (unpacked) 11.46 kg 25.27 lbs
Dimensions (include base)
Height (highest position)
Height (lowest position)
54.71 cm
21.42 cm
21.54 in
16.3 in
Depth (with cable management) 26.96 cm 10.61 in
Width 80.79 cm 31.81 in
Tilt –5° to 20°
Swivel ±30°
Environmental requirements temperature
Operating temperature 5°C to 35°C 41°F to 95°F
Storage temperature –40°C to 65°C –40°F to 149°F
Storage humidity 5% to 95% (noncondensing)
Power source 100 V AC to 240 V AC, 2.8 A, 50 Hz to 60
Hz
Input terminal One HDMI port, one DisplayPort
connector, and one USB Type-C Alt Mode
DP connector
Preset display resolutions
The following display resolutions are the most commonly used modes and are set as factory
defaults. The monitor automatically recognizes these preset modes, and they will appear
properly sized and centered on the screen.
60.50 cm (23.8 in) model (FHD)
This section provides preset display resolutions and preset timing resolutions.
Table A-4
Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.940
2 640 × 480 37.500 75.000
3 720 × 400 31.469 70.087
4 800 × 600 37.879 60.317
52 Appendix A Technical specifications
Table A-4 Preset display resolutions (continued)
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
5 800 × 600 46.875 75.000
6 1024 × 768 48.363 60.004
7 1024 × 768 60.023 75.029
8 1280 × 720 45.000 60.000
9 1280 × 800 49.702 59.810
10 1280 × 1024 63.981 60.020
11 1280 × 1024 79.976 75.025
12 1440 × 900 55.935 59.887
13 1600 × 900 60.000 60.000
14 1680 × 1050 65.290 59.954
15 1920 × 1080 67.500 60.000
16 1920 × 1080 83.955 75.027
17 1920 × 1080 112.50 100.000
68.60 cm (27 in) model (QHD)
This section provides preset display resolutions and preset timing resolutions.
Table A-5
Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.940
2 640 × 480 37.500 75.000
3 720 × 400 31.469 70.087
4 800 × 600 37.879 60.317
5 800 × 600 46.875 75.000
6 1024 × 768 48.363 60.004
7 1024 × 768 60.023 75.029
8 1280 × 720 45.000 60.000
9 1280 × 800 49.702 59.810
10 1280 × 1024 63.981 60.020
11 1280 × 1024 79.976 75.025
12 1440 × 900 55.935 59.887
13 1600 × 900 60.000 60.000
14 1680 × 1050 65.290 59.954
68.60 cm (27 in) model (QHD) 53
Table A-5 Preset display resolutions (continued)
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
15 1920 × 1080 67.500 60.000
16 1920 × 1080 83.955 75.027
17 1920 × 1080 112.500 100.000
18 1920 × 1200 74.038 59.950
19 1920 × 1200 74.556 59.885
20 2560 × 1440 111.788 74.925
21 2560 × 1440 150.849 99.900
86.40 cm (34 in) curved model (WQHD)
This section provides preset display resolutions and preset timing resolutions.
Table A-6
Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.940
2 640 × 480 37.500 75.000
3 720 × 400 31.469 70.087
4 800 × 600 37.879 60.317
5 800 × 600 46.875 75.000
6 1024 × 768 48.363 60.004
7 1024 × 768 48.363 75.029
8 1280 × 720 45.000 60.000
9 1280 × 800 49.702 59.810
10 1280 × 1024 63.981 60.020
11 1280 × 1024 79.976 75.025
12 1440 × 900 55.935 59.887
13 1600 × 900 60.000 60.000
14 1680 × 1050 65.290 59.954
15 1920 × 1080 67.500 60.000
16 1920 × 1080 84.643 74.906
17 1920 × 1200 74.556 59.885
18 2560 × 1440 88.787 59.951
19 3440 × 1440 88.819 59.973
20 3440 × 1440 112.871 74.983
54 Appendix A Technical specifications
Table A-6 Preset display resolutions (continued)
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
21 3440 × 1440 150.972 99.982
High-definition video formats
This section provides high-definition video formats.
Table A-7 High-definition video formats
Preset Timing
name
Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 640 × 480 31.469 60.000
2 480p 720 × 480 31.469 60.000
3 576p 720 × 576 31.250 50.000
4 720p50 1280 × 720 37.500 50.000
5 720p60 1280 × 720 45.000 60.000
6 720p100 1280 × 720 75.000 100.000
7 1080p50 1920 × 1080 56.250 50.000
8 1080p60 1920 × 1080 67.500 60.000
9 1080p100 1920 × 1080 112.500 100.000
Energy saver feature
This monitor supports a reduced power state.
The reduced power state is initiated if the monitor detects the absence of either the horizontal
sync signal or the vertical sync signal. Upon detecting the absence of these signals, the
monitor screen is blank, the backlight is turned off, and the power light turns amber. In the
reduced power state, the monitor uses < 0.5 W of power. There is a brief warm-up period before
the monitor returns to its normal operating state.
See the computer manual for instructions on setting the energy saver mode (sometimes
called “power management feature”).
NOTE: This power saver feature works only when the monitor is connected to a computer
that has energy-saver features.
By selecting the settings in the monitor Sleep Timer utility, you can also program the monitor to
initiate the reduced power state at a predetermined time. When the monitor Sleep Timer utility
initiates the reduced power state, the power light blinks amber.
High-definition video formats 55
AccessibilityB
HP's goal is to design, produce, and market products, services, and information that everyone
everywhere can use, either on a standalone basis or with appropriate third-party assistive
technology (AT) devices or applications.
HP and accessibility
Because HP works to weave diversity, inclusion, and work/life into the fabric of the company,
it is reflected in everything HP does. HP strives to create an inclusive environment focused on
connecting people to the power of technology throughout the world.
Finding the technology tools you need
Technology can unleash your human potential. Assistive technology removes barriers and
helps you create independence at home, at work, and in the community. Assistive technology
helps increase, maintain, and improve the functional capabilities of electronic and information
technology.
For more information, see Finding the best assistive technology on page 57.
The HP commitment
HP is committed to providing products and services that are accessible for people with
disabilities. This commitment supports the company's diversity objectives and helps ensure
that the benefits of technology are available to all.
The HP accessibility goal is to design, produce, and market products and services that can be
effectively used by everyone, including people with disabilities, either on a standalone basis or
with appropriate assistive devices.
To achieve that goal, this Accessibility Policy establishes seven key objectives to guide HP
actions. All HP managers and employees are expected to support these objectives and their
implementation in accordance with their roles and responsibilities:
● Raise the level of awareness of accessibility issues within HP, and provide employees with
the training they need to design, produce, market, and deliver accessible products and
services.
● Develop accessibility guidelines for products and services, and hold product development
groups accountable for implementing these guidelines where competitively, technically,
and economically feasible.
● Involve people with disabilities in the development of accessibility guidelines and in the
design and testing of products and services.
● Document accessibility features, and make information about HP products and services
publicly available in an accessible form.
56 Appendix B Accessibility
● Establish relationships with leading assistive technology and solution providers.
● Support internal and external research and development that improves assistive
technology relevant to HP products and services.
● Support and contribute to industry standards and guidelines for accessibility.
International Association of Accessibility Professionals (IAAP)
IAAP is a not-for-profit association focused on advancing the accessibility profession
through networking, education, and certification. The objective is to help accessibility
professionals develop and advance their careers and to better enable organizations to
integrate accessibility into their products and infrastructure.
As a founding member, HP joined to participate with other organizations to advance the field
of accessibility. This commitment supports HP’s accessibility goal of designing, producing, and
marketing products and services that people with disabilities can effectively use.
IAAP will make the profession strong by globally connecting individuals, students, and
organizations to learn from one another. If you are interested in learning more, go to
http://www.accessibilityassociation.org to join the online community, sign up for newsletters,
and learn about membership options.
Finding the best assistive technology
Everyone, including people with disabilities or age-related limitations, should be able to
communicate, express themselves, and connect with the world using technology. HP is
committed to increasing accessibility awareness within HP and with our customers and
partners.
Whether it’s large fonts that are easy on the eyes, voice recognition that lets you give your
hands a rest, or any other assistive technology to help with your specific situation—a variety of
assistive technologies make HP products easier to use. How do you choose?
Assessing your needs
Technology can unleash your potential. Assistive technology removes barriers and helps
you create independence at home, at work, and in the community. Assistive technology (AT)
helps increase, maintain, and improve the functional capabilities of electronic and information
technology.
You can choose from many AT products. Your AT assessment should allow you to evaluate
several products, answer your questions, and facilitate your selection of the best solution for
your situation. You will find that professionals qualified to do AT assessments come from many
fields, including those licensed or certified in physical therapy, occupational therapy, speech/
language pathology, and other areas of expertise. Others, while not certified or licensed, can
also provide evaluation information. You will want to ask about the individual's experience,
expertise, and fees to determine if they are appropriate for your needs.
Accessibility for HP products
These links provide information about accessibility features and assistive technology, if
applicable and available in your country or region, that are included in various HP products.
International Association of Accessibility Professionals (IAAP) 57
These resources will help you select the specific assistive technology features and products
most appropriate for your situation.
● HP Aging & Accessibility: Go to http://www.hp.com, type Accessibility in the search
box. Select Office of Aging and Accessibility.
●
HP computers: For Windows products, go to http://www.hp.com/support, type Windows
Accessibility Options in the Search our knowledge library search box. Select the
appropriate operating system in the results.
● HP Shopping, peripherals for HP products: Go to http://store.hp.com, select Shop, and then
select
Monitors or Accessories.
If you need additional support with the accessibility features on your HP product, see
Contacting support on page 62.
Additional links to external partners and suppliers that may provide additional assistance:
● Microsoft Accessibility information (Windows and Microsoft Office)
● Google Products accessibility information (Android, Chrome, Google Apps)
Monitor accessibility features (select products/regions
only)
HP monitors enable you to find and configure display settings directly from your monitor,
without needing to use an external device such as a computer, using multiple types of
accessibility enhancements.
Built-in accessibility features
The following accessibility features are built into the monitor.
● Physical buttons or a Joypad that are tactilely discoverable.
● Physical button or Joypad labels that are displayed on-screen.
● On-Screen Display (OSD) menu
– Menu items, text, and elements meet a 4.5:1 (or greater) contrast ratio.
– Focus indication is provided.
What is Accessibility Mode?
Accessibility Mode enables you to use audio navigation and to enlarge items on the screen.
When you turn on Accessibility Mode, the following adjustments are made:
● Menu timeout setting is set to the maximum duration of 60 seconds (default is 30
seconds).
58 Appendix B Accessibility
● Language is set to English, which is the only language currently supported in Accessibility
Mode. When Accessibility Mode is turned off, the previous language is used.
● On FHD monitors, the OSD menu is set to a fixed position in the lower-right quadrant of the
screen.
● Menu items, text, and other elements meet a 4.5:1 contrast ratio or greater.
● Text is enlarged to a 4.8 mm or larger font size.
How do you turn Accessibility Mode on or off?
Turn Accessibility Mode on or off using either physical monitor controls or an OSD menu.
● On a monitor with a Joypad, press and hold the center of the Joypad for four seconds to
turn Accessibility Mode on or off.
When Accessibility Mode is turned on using a physical button, an Accessibility Mode is On
message is displayed. When Accessibility Mode is turned off using a physical button, an
Accessibility Mode is Off message is displayed.
● Using the OSD menu
– To turn on Accessibility Mode, set the language to English, and then select
Management > Accessibility > On.
– To turn off Accessibility Mode, select Management > Accessibility > Off.
How do you turn Accessibility Mode on or off? 59
Standards and legislation
Countries worldwide are enacting regulations to improve access to products and services for
persons with disabilities. These regulations are historically applicable to telecommunications
products and services, PCs and printers with certain communications and video playback
features, their associated user documentation, and their customer support.
Standards
The US Access Board created Section 508 of the Federal Acquisition Regulation (FAR)
standards to address access to information and communication technology (ICT) for people
with physical, sensory, or cognitive disabilities.
The standards contain technical criteria specific to various types of technologies, as well as
performance-based requirements which focus on functional capabilities of covered products.
Specific criteria cover software applications and operating systems, web-based information
and applications, computers, telecommunications products, video and multimedia, and self-
contained closed products.
Mandate 376 – EN 301 549
The European Union created the EN 301 549 standard within Mandate 376 as an online toolkit
for public procurement of ICT products. The standard specifies the accessibility requirements
applicable to ICT products and services, with a description of the test procedures and
evaluation methodology for each requirement.
Web Content Accessibility Guidelines (WCAG)
Web Content Accessibility Guidelines (WCAG) from the W3C's Web Accessibility Initiative (WAI)
helps web designers and developers create sites that better meet the needs of people with
disabilities or age-related limitations.
60 Appendix B Accessibility
WCAG advances accessibility across the full range of web content (text, images, audio, and
video) and web applications. WCAG can be precisely tested, is easy to understand and use,
and allows web developers flexibility for innovation. WCAG 2.0 has also been approved as
ISO/IEC 40500:2012.
WCAG specifically addresses barriers to accessing the web experienced by people with
visual, auditory, physical, cognitive, and neurological disabilities, and by older web users with
accessibility needs. WCAG 2.0 provides characteristics of accessible content:
● Perceivable (for instance, by addressing text alternatives for images, captions for audio,
adaptability of presentation, and color contrast)
● Operable (by addressing keyboard access, color contrast, timing of input, seizure
avoidance, and navigability)
● Understandable (by addressing readability, predictability, and input assistance)
● Robust (for instance, by addressing compatibility with assistive technologies)
Legislation and regulations
Accessibility of IT and information has become an area of increasing legislative importance.
The HP policy landscape website provides information about key legislation, regulations, and
standards in the following locations:
● United States
● Canada
● Europe
● Australia
Useful accessibility resources and links
These organizations, institutions, and resources might be good sources of information about
disabilities and age-related limitations.
NOTE: This is not an exhaustive list. These organizations are provided for informational
purposes only. HP assumes no responsibility for information or contacts you encounter on
the internet. Listing on this page does not imply endorsement by HP.
Organizations
These organizations are a few of the many that provide information about disabilities and
age-related limitations.
● American Association of People with Disabilities (AAPD)
● The Association of Assistive Technology Act Programs (ATAP)
● Hearing Loss Association of America (HLAA)
Legislation and regulations 61
● Information Technology Technical Assistance and Training Center (ITTATC)
● Lighthouse International
● National Association of the Deaf
● National Federation of the Blind
● Rehabilitation Engineering & Assistive Technology Society of North America (RESNA)
● Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI)
● W3C Web Accessibility Initiative (WAI)
Educational institutions
Many educational institutions, including these examples, provide information about disabilities
and age-related limitations.
● California State University, Northridge, Center on Disabilities (CSUN)
● University of Wisconsin - Madison, Trace Center
● University of Minnesota computer accommodations program
Other disability resources
Many resources, including these examples, provide information about disabilities and age-
related limitations.
● ADA (Americans with Disabilities Act) Technical Assistance Program
● ILO Global Business and Disability network
● EnableMart
● European Disability Forum
● Job Accommodation Network
● Microsoft Enable
HP links
These HP-specific links provide information that relates to disabilities and age-related
limitations.
HP comfort and safety guide
HP public sector sales
Contacting support
HP offers technical support and assistance with accessibility options for customers with
disabilities.
62 Appendix B Accessibility
NOTE: Support is in English only.
● Customers who are deaf or hard of hearing who have questions about technical support or
accessibility of HP products:
– Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m.
Mountain Time.
● Customers with other disabilities or age-related limitations who have questions about
technical support or accessibility of HP products:
– Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
Contacting support 63
Index
A
accessibility 56, 57, 61, 62
accessibility needs
assessment 57
ambient light sensor 38
assistive technology (AT)
finding 57
purpose 56
AT (assistive technology)
finding 57
purpose 56
audio-out (headphone)/audio-in
(microphone) combo jack,
identifying 5
C
calling technical support 3
components
front 5
rear 8
connectors
DisplayPort 8
mini DisplayPort 8
power 8
customer support,
accessibility 62
D
diagnostics 44
DisplayPort connector 8
F
front components 5
G
getting started 2
getting to know your
monitor 4
H
HDMI port 8
HP Assistive Policy 56
HP Display Center
29
HP resources 3
HP support 3
I
internal diagnostics 45
International Association of
Accessibility
Professionals 57
J
jacks
audio-out (headphone)/
audio-in (microphone)
combo 5
K
KVM functionality 41
L
label 11
M
menu button 5
O
OSD button 5
P
ports
HDMI 8
USB Type-C 8
power connector 8
product label 11
product number 11
R
rear components 8
resources, accessibility 61
S
safety information 2
Section 508 accessibility
standards 60
self-test 44
serial number 11
split-screen options 39
standards and legislation,
accessibility 60
support 3
T
technical support 3
Text to Speech 43
troubleshooting 44
U
USB Type-C port 8
W
warnings 2
64 Index
