User Guide
SUMMARY
This guide provides technical specications and information about monitor features, setting up the monitor, and using
the monitor.
Legal information
© Copyright 2021 HP Development Company,
L.P.
HDMI, the HDMI Logo and High-Denition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries. USB
Type-C® and USB-C® are registered trademarks
of USB Implementers Forum. DisplayPort™, the
DisplayPort™ logo, and VESA® are trademarks
or registered trademarks owned by the Video
Electronics Standards Association (VESA) in the
United States and other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to http://www.hp.com/support,
and follow the instructions to nd your
product. Then select Manuals.
First Edition: September 2021
Document part number: M84596-001
About this guide
This guide provides technical specications and information about monitor features, setting up the monitor,
and using the software. Depending on the model, your monitor may not have all the features included in this
guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). Warns the user that failure to follow a procedure exactly as described could
result in loss of data or in damage to hardware or software. Also contains essential information to explain a
concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
iii
Table of contents
1 Getting started.......................................................................................................................................................................1
Important safety information ...........................................................................................................................................1
More HP resources ............................................................................................................................................................. 2
Preparing to call technical support ...........................................................................................................................2
Getting to know your monitor ...........................................................................................................................................2
Features ..................................................................................................................................................................... 2
Front components .....................................................................................................................................................4
Front components—curved models .........................................................................................................................5
Rear components.......................................................................................................................................................6
Rear components—curved models...........................................................................................................................6
Side components .......................................................................................................................................................7
Webcam components ................................................................................................................................................8
Locating the serial number and product number .....................................................................................................9
Setting up the monitor ......................................................................................................................................................9
Attaching the monitor stand .....................................................................................................................................9
Attaching the monitor stand to curved models ......................................................................................................10
Mounting the monitor head.....................................................................................................................................11
Removing the monitor stand...........................................................................................................................12
Removing the curved monitor stand...............................................................................................................12
Attaching the monitor head to a mounting device..........................................................................................13
Routing the cables ...................................................................................................................................................13
Connecting the cables..............................................................................................................................................14
Connecting USB devices...........................................................................................................................................16
Adjusting the monitor..............................................................................................................................................16
Installing a security cable lock ................................................................................................................................19
Turning on the monitor............................................................................................................................................19
HP watermark and image retention policy..............................................................................................................20
2 Using the monitor ................................................................................................................................................................21
Downloading software and utilities ................................................................................................................................21
Downloading HP Display Center ......................................................................................................................................21
The Information le .........................................................................................................................................................21
The Image Color Matching le .........................................................................................................................................21
Using the OSD menu ........................................................................................................................................................22
Using the OSD function buttons ......................................................................................................................................22
Reassigning the function buttons ...................................................................................................................................23
Changing the Power Mode setting (select products only) ..............................................................................................23
Using Auto-Sleep Mode (select products only) ...............................................................................................................24
Using the camera.............................................................................................................................................................24
iv
Setting up Windows Hello facial recognition ..................................................................................................................25
Using the computer camera for Windows Hello......................................................................................................25
Using the monitor camera for Windows Hello ........................................................................................................26
DisplayPort multistreaming (select models) ..................................................................................................................26
3 USB Type-C mode and Display Only mode ..........................................................................................................................28
USB Type-C mode ............................................................................................................................................................28
Display Only mode ...........................................................................................................................................................28
4 Support and troubleshooting ..............................................................................................................................................29
Solving common issues ...................................................................................................................................................29
Button lockouts................................................................................................................................................................30
5 Maintaining the monitor ......................................................................................................................................................31
Maintenance guidelines...................................................................................................................................................31
Cleaning the monitor ...............................................................................................................................................31
Shipping the monitor...............................................................................................................................................32
Appendix A Technical specications.......................................................................................................................................33
60.5 cm (23.8 in) model specications ...........................................................................................................................33
68.6 cm (27 in) model specications...............................................................................................................................33
86.4 cm (34 in) model specications...............................................................................................................................34
Preset display resolutions...............................................................................................................................................35
60.5 cm (23.8 in) model...........................................................................................................................................35
68.6 cm (27 in) model..............................................................................................................................................36
86.4 cm (34 in) model..............................................................................................................................................37
High-denition video formats .........................................................................................................................................37
Energy saver feature .......................................................................................................................................................38
Appendix B Accessibility .........................................................................................................................................................39
HP and accessibility .........................................................................................................................................................39
Finding the technology tools you need ...................................................................................................................39
The HP commitment................................................................................................................................................39
International Association of Accessibility Professionals (IAAP) .............................................................................40
Finding the best assistive technology.....................................................................................................................40
Assessing your needs ......................................................................................................................................40
Accessibility for HP products ...........................................................................................................................40
Standards and legislation................................................................................................................................................41
Standards.................................................................................................................................................................41
Mandate 376 – EN 301 549..............................................................................................................................41
Web Content Accessibility Guidelines (WCAG) .................................................................................................41
Legislation and regulations.....................................................................................................................................42
Useful accessibility resources and links..........................................................................................................................42
Organizations...........................................................................................................................................................42
Educational institutions...........................................................................................................................................42
Other disability resources........................................................................................................................................43
v
HP links ....................................................................................................................................................................43
Contacting support ..........................................................................................................................................................43
Index ........................................................................................................................................................................................44
vi
Getting started1
Read this chapter to learn about safety information and where to nd additional HP resources.
Important safety information
A power cord is included with the monitor. If you use another cord, use only a power source and connection
appropriate for this monitor. For information about the correct power cord set to use with the monitor, see the
Product Notices provided in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
● Plug the power cord into an AC outlet that is easily accessible at all times.
● If the power cord has a three-pin attachment plug, plug the cord into a grounded (earthed) three-pin
outlet.
● Disconnect power from the computer by unplugging the power cord from the AC outlet. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Take care to route all cords and cables
connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the Safety & Comfort Guide provided with your user guides. It
describes proper workstation setup and proper posture, health, and work habits for computer users. The
Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety &
Comfort Guide is also available on the web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the computer
and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device such as a power
strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strip
must be specically labeled as having this capability. Use a power strip whose manufacturer oers a damage
replacement policy so that you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts could fall over and cause personal injury.
WARNING! Stability hazard: The device might fall, causing serious personal injury or death. To prevent
injury, securely attach the monitor to the oor or wall in accordance with the installation instructions.
WARNING! This equipment is not suitable for use in locations where children are likely to be present.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that might cause
disturbing reections from the screen.
Getting started 1
More HP resources
Use this table to locate resources that provide product details, how-to information, and more.
Table 1-1 Additional information
Resource Contents
Setup Instructions Overview of monitor setup and features
HP support For HP support or to resolve a hardware or software problem, go to
http://www.hp.com/support, and follow the instructions to nd your product.
– or –
Select the Search icon in the taskbar, type support in the search box, and then
select
HP Support Assistant.
– or –
Select the question mark icon in the taskbar.
NOTE: Contact customer support to replace the power cord, the AC adapter (select products only), or any other cables that shipped
with your monitor.
Preparing to call technical support
Use this information if you have to troubleshoot an issue.
If you cannot solve a problem using Support and troubleshooting on page 29, a call to technical support can
provide additional help. Have the following information available when you call.
● Monitor model number
● Monitor serial number
● Purchase date on invoice
● Conditions under which the problem occurred
● Error messages received
● Hardware conguration
● Name and version of the hardware and software that you are using
Getting to know your monitor
Your monitor has top-rated features. This section provides details about your components, where they are
located, and how they work.
Features
Depending on the model, your monitor might include the following features:
2 Chapter 1 Getting started
Display features
● 60.5 cm (23.8 in) diagonal viewable screen area with 1920 × 1080 resolution, plus full-screen support for
lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
● 68.6 cm (27 in) diagonal viewable screen area with 2560 × 1440 resolution, plus full-screen support for
lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
● 86.4 cm (34 in) diagonal viewable curved screen area with 3440 × 1440 resolution, plus full-screen
support for lower resolutions; includes custom scaling for maximum image size while preserving original
aspect ratio
● Liquid crystal display (LCD) with active matrix and in-plane switching (IPS) (select models)
● Liquid crystal display (LCD) with active matrix and vertical alignment (VA) (select models)
● Wide color gamut to provide coverage of sRGB color spaces
● Nonglare panel with an LED backlight
● Wide viewing angle to allow viewing from a sitting or standing position, or moving from side to side
● Tilt, swivel, and height adjustment capabilities
● Pivot capability to rotate the monitor head from landscape to portrait orientation (select models)
● Four on-screen display (OSD) buttons, three that you can recongure to quickly allow selection of the
most commonly used operations
● On-screen display (OSD) adjustments in several languages for easy setup and screen optimization
● Energy saver feature to meet requirements for reduced power consumption
● Security cable slot on the rear of the monitor for an optional security cable lock
● Cable management feature for placement of cables and cords
Connectors
● DisplayPort™ video input
● DisplayPort Out connector (select models)
● High-Denition Multimedia Interface™ (HDMI) video input
● Audio-out (headphone)/Audio-in (microphone) combo jack
● USB Type-C® port
● USB hub with one USB Type-C port that connects to the computer (upstream) and four USB ports that
connect to USB devices (downstream)
● USB Type-C cable provided
● RJ-45 (network) jack
● Plug and Play capability, if supported by your operating system
Features 3
Monitor stand
● Removable stand for exible monitor head mounting solutions
● HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and then
remove it with the convenient sliding tab release
NOTE: For safety and regulatory information, see the Product Notices provided in your documentation kit.
To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to nd your
product. Then select Manuals.
Front components
To identify the components on the front of the monitor, use this illustration and table.
Table 1-2 Front components and their descriptions
Component Description
(1) Speaker volume mute light On: Volume from the speaker is muted.
O: Volume from the speaker is not muted.
(2) Speaker volume mute button Mutes and restores speaker sound.
(3) Volume down Decreases speaker volume incrementally while you press the key.
(4) Volume up Increases speaker volume incrementally while you press the key.
(5) Microphone mute button Mutes the microphone.
(6) Microphone mute light On: Microphone is muted.
O: Microphone is not muted.
(7) OSD menu button Press to open the OSD menu.
(8) OSD buttons
(assignable)
When the OSD menu is open, press the buttons to navigate through the menu. For a
description of these functions, see Using the OSD function buttons on page 22.
You can reassign the function buttons to quickly select the most commonly used
operations. See Reassigning the function buttons on page 23.
(9) Power button Turns the monitor on or o.
(10) Power light On: Monitor power is on.
4 Chapter 1 Getting started
Table 1-2 Front components and their descriptions (continued)
Component Description
O: Monitor power is o.
Front components—curved models
To identify the components on the front of the curved monitor, use this illustration and table.
Table 1-3 Front components and their descriptions
Component Description
(1) Volume mute light On: Speaker volume is muted.
O: Speaker volume is not muted.
(2) Volume mute button Mutes and restores speaker sound.
(3) Volume down Decreases speaker volume incrementally while you hold down the key.
(4) Volume up Increases speaker volume incrementally while you hold down the key.
(5) Mute microphone Mutes the microphone
(6) Mute microphone light On: Microphone is muted.
O: Microphone is not muted.
(7) Menu button Press to open the OSD menu. When the OSD menu is open, the Menu light turns on.
(8) OSD buttons
(assignable)
When the OSD menu is open, press the buttons to navigate through the menu. For a
description of these functions, see Using the OSD function buttons on page 22.
You can reassign the function buttons to quickly select the most commonly used
operations. See Reassigning the function buttons on page 23.
(9) Power button Turns the monitor on or o.
(10) Power light On: Monitor power is on.
O: Monitor power is o.
Front components—curved models 5
Rear components
To identify the components on the rear of the monitor, use this illustration and table.
Table 1-4 Rear components and their descriptions
Component Description
(1) Security cable slot Connects an optional security cable lock.
(2) Power connector Connects your monitor to a power outlet.
(3) HP VESA® release latch Releases the monitor from the stand or mounting xture.
(4) HDMI port Connects the HDMI cable to a source device such as a computer or game console.
NOTE: Connect a USB Type-C cable between the source device and monitor to enable
the webcam, microphone, network, and USB ports on the monitor.
(5) DisplayPort In connector Connects the DisplayPort cable to a source device such as a computer or game console.
NOTE: Connect a USB Type-C cable between the source device and monitor to enable
the webcam, microphone, network, and USB ports on the monitor.
(6) USB Type-C port Connects a USB Type-C cable to a source device such as a computer or game console.
This USB Type-C port can function as a DisplayPort audio/video input or as a USB 3.1
connection. It can also be used to deliver up to 65 W of power to a device. Power outputs
are 5 V/9 V/12 V/15 V/20 V to achieve a 65 W output.
This port also enables the webcam, microphone, network, and USB ports.
(7) DisplayPort Out connector Connects the monitor to another monitor for multistreaming.
(8) RJ-45 (network) jack Connects the monitor to a network.
(9) USB ports (2) Connect USB devices.
Rear components—curved models
To identify the components on the rear of the monitor, use this illustration and table.
6 Chapter 1 Getting started
Table 1-5 Rear components and their descriptions
Component Description
(1) Security cable slot Connects an optional security cable lock.
(2) Power connector Connects your monitor to a power outlet.
(3) VESA release latch Releases the monitor from the stand or mounting xture.
(4) USB ports (2) Connect USB devices.
(5) HDMI port Connects the HDMI cable to a source device such as a computer or game console.
NOTE: Connect a USB Type-C cable between the source device and monitor to enable
the webcam, microphone, network, and USB ports on the monitor
(6) DisplayPort connector Connects the DisplayPort cable to a source device such as a computer or game console.
NOTE: Connect a USB Type-C cable between the source device and monitor to enable
the webcam, microphone, network, and USB ports on the monitor.
(7) USB Type-C port Connects a USB Type-C cable to a source device such as a computer or game console.
This USB Type-C port can function as a DisplayPort audio/video input or as a USB 3.0
connection. It can also be used to deliver up to 65 W of power to a device. Power outputs
are 5 V/9 V/12 V/15 V/20 V to achieve a 65 W output.
Connecting a USB Type-C cable from a source device to this port on the monitor enables
the webcam, microphone, network, and USB ports on the monitor.
(8) RJ-45 (network) jack Connects the monitor to a network.
(9) USB ports (2) Connect USB devices.
Side components
To identify the components on the side of the monitor, use this illustration and table.
Side components 7
Table 1-6 Side components and their descriptions
Component Description
(1) USB port with BC (battery
charging) 1.2 (select models)
Connects a USB device, provides high-speed data transfer, and charges small devices
(such as a smartphone).
NOTE: Use a standard USB Type-A charging cable or cable adapter (purchased
separately) when charging a small external device.
(2) USB port (select models) Connects a USB cable to a peripheral device, such as a keyboard, mouse, or USB hard
drive.
(3) Audio-out (headphone)/Audio
in (microphone) combo jack
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a
television audio cable. Also connects an optional headset microphone. This jack does
not support optional standalone microphones.
CAUTION: To reduce the risk of personal injury, adjust the volume before using
headphones or earbuds. For additional safety information, see the Product Notices
provided in your documentation kit.
Webcam components
To identify the components of the webcam, use this illustration and table.
8 Chapter 1 Getting started
NOTE: The webcam can be tilted –20° to 5°.
Table 1-7 Webcam components and their descriptions
Component Description
(1) Microphones Noise-cancelling microphones.
(2) Webcam light On: The webcam is in use.
(3) RGB lens Transmits your image in a video conference.
(4) IR lens Transmits IR image for Windows Hello.
(5) IR light On: The IR camera is in use.
Locating the serial number and product number
Depending on the product, the serial number and product number are located on a label on the rear of
the monitor or on a label under the front bezel of the monitor head. You might need these numbers when
contacting HP for support.
Setting up the monitor
This section describes attaching the monitor stand or wall mount and the options for connecting your monitor
to a PC, notebook, gaming console, or similar device.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
available on the web at http://www.hp.com/ergo.
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the
panel can cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will
not recover to its normal condition.
IMPORTANT: To prevent the screen from getting scratched, defaced, or broken and to prevent damage to
the control buttons, position the monitor facedown on a at surface covered with protective sheet foam or a
nonabrasive cloth.
Attaching the monitor stand
Correctly attaching your monitor stand is critical for safe use. This section describes how to safely attach a
stand.
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might cause
interfering reections.
NOTE: The procedures for attaching a monitor stand might be dierent on other models.
Locating the serial number and product number 9
1. Position the monitor head facedown in the box or on a at surface covered by a protective sheet made of
foam or a clean, dry cloth.
2. Insert the top edge of the stand's mounting plate into the back of the monitor's recess (1).
3. Rotate the stand down until it snaps into place (2).
4. Place the base on the bottom the stand (1), and swivel the base counterclockwise to lock it in place (2).
5. Conrm that the arrows on the base are aligned (3). Then insert the two thumbscrews into the base and
tighten them (4).
Attaching the monitor stand to curved models
Correctly attaching your monitor stand is critical for safe use. This section describes how to safely attach a
stand to a curved monitor.
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might cause
interfering reections.
NOTE: The procedures for attaching a monitor stand might be dierent on other models.
1. With the monitor head placed facedown inside the box, insert the top edge of the stand's mounting plate
into the back of the monitor's recess (1).
10 Chapter 1 Getting started
2. Rotate the stand down until it snaps into place (2).
3. Place the base on the bottom the stand (1), and swivel the base counterclockwise to lock it in place (2).
4. Conrm that the arrows on the base are aligned (3). Then insert the two thumbscrews into the base and
tighten them (4).
Mounting the monitor head
To attach your monitor to a wall using a swing arm or other mounting xture, follow the steps in this section
to safely and securely connect your monitor.
IMPORTANT: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a third-
party mounting solution to the monitor head, use four 4 mm, 0.7 pitch, and 10 mm long screws. Longer
screws might damage the monitor. Be sure that the manufacturer’s mounting solution is compliant with the
VESA standard and is rated to support the weight of the monitor head. For best performance, use the power
and video cables provided with the monitor.
NOTE: This apparatus is intended to be supported by a UL-listed or CSA-listed wall-mount bracket.
Mounting the monitor head 11
Removing the monitor stand
If you decide to use a wall mount instead of the monitor stand that you attached, rst remove the stand.
IMPORTANT: Before you disassemble the monitor, be sure that the monitor is turned o and all cables are
disconnected.
IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform these
procedures.
1. Disconnect and remove all cables from the monitor.
2. Position the monitor facedown on a at surface covered by protective sheet made of foam or a clean, dry
cloth.
3. Push up the latch near the bottom center of the stand’s mounting plate (1).
4. Swing the bottom of the stand up until the mounting plate clears the recess in the monitor head (2).
5. Slide the stand out of the recess (3).
Removing the curved monitor stand
If you decide to use a wall mount for a curved monitor instead of the monitor stand that you attached, rst
remove the stand.
IMPORTANT: Before you disassemble the monitor, be sure that the monitor is turned o and all cables are
disconnected.
IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform these
procedures.
1. Disconnect and remove all cables from the monitor.
2. Position the monitor on its top edge on a at surface covered by protective sheet made of foam or a
clean, dry cloth.
3. Push up the latch near the bottom center of the stand’s mounting plate (1).
4. Rotate the bottom of the stand down until the mounting plate clears the recess in the monitor head (2).
12 Chapter 1 Getting started
5. Slide the stand out of the recess (3).
Attaching the monitor head to a mounting device
You might need additional tools such as a screwdriver (purchased separately) when you attach a mounting
device. To avoid damage to your monitor, follow these instructions.
1. Remove the four screws from the VESA holes located on the rear of the monitor head.
2. To attach the monitor head to a swing arm or other mounting device, insert four mounting screws
through the holes on the mounting device and into the VESA screw holes on the back of the monitor
head.
IMPORTANT: If these instructions do not apply to your device, then follow the mounting device
manufacturer’s instructions when mounting the monitor to a wall or swing arm.
Routing the cables
The monitor stand includes a cable management feature that you can use to organize your monitor cables.
1. Route any cables that you want to organize through the stand.
Attaching the monitor head to a mounting device 13
2. Connect the cables to the appropriate connectors on the rear of the monitor.
Connecting the cables
In addition to details about how to connect a cable, this section contains information about how your monitor
functions when you connect certain cables.
NOTE: Depending on the model, the monitor might be capable of supporting HDMI, DisplayPort, or USB
Type-C inputs. The video mode is determined by the video cable used. The monitor automatically determines
which inputs have valid video signals. You can select the inputs through the OSD menu. The monitor ships
with select cables. Not all cables shown in this section are included with the monitor.
1. Place the monitor in a convenient, well-ventilated location near the computer.
2. Connect a video cable.
NOTE: The monitor automatically determines which inputs have valid video signals. USB Type-C will be
automatically selected. To select any input, including USB Type-C, open the OSD menu and select Input.
● Connect one end of a DisplayPort cable to the DisplayPort connector on the rear of the monitor and
the other end to the DisplayPort connector on the source device.
14 Chapter 1 Getting started
● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to
the HDMI port on the source device.
● Connect one end of a USB Type-C cable to the USB Type-C port on the rear of the monitor and the
other end to the USB Type-C port on the source device. (Use only the HP-approved USB Type-C cable
provided with the monitor.)
NOTE: The monitor’s USB Type-C port provides network, data, video, and power delivery (up to 65
W).
The host device must be able to support DisplayPort Alt Mode (video, charging, and USB 3.1) over
the USB Type-C connector.
3. Connect one end of the power cord to the power connector on the monitor and the other end to a
grounded AC outlet.
WARNING! To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
Disconnect power from the equipment by unplugging the power cord from the AC outlet.
Connecting the cables 15
For your safety, do not place anything on power cords or cables. Arrange them so that no one can
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging the power cord
from the AC outlet, grasp the cord by the plug.
Connecting USB devices
Use USB ports to connect devices such as a digital camera, USB keyboard, or USB mouse. There are four USB
ports on the monitor to connect to USB devices.
NOTE: You must connect the USB Type-C cable from the source device (computer) to the rear of the
monitor to enable the USB Type-A ports to serve as a USB hub for a mouse, keyboards, phones, external
hard drives, and practically anything that is USB-connected and can accept 5 V.
Adjusting the monitor
To support an ergonomic work space, your monitor oers the adjustment options outlined in this section.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
available on the web at
http://www.hp.com/ergo.
16 Chapter 1 Getting started
1. Tilt the monitor head forward or backward to set it to a comfortable eye level.
2. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top
bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low
and reclined might be more comfortable for users with corrective lenses. Reposition your monitor as you
adjust your working posture throughout the work day.
Adjusting the monitor 17
3. Swivel the monitor head to the left or right for the best viewing angle.
4. You can pivot the monitor head from landscape to portrait orientation viewing to adapt to your
application (select models).
a. Adjust the monitor to full height position and tilt the monitor back to full tilt position (1).
b. Pivot the monitor clockwise or counterclockwise 90° from landscape to portrait orientation (2).
IMPORTANT: If the monitor is not in full height and full tilt position when pivoting, the bottom
right corner of the monitor panel will come in contact with the base and potentially cause damage
to the monitor.
If you are adding an optional speaker bar to the monitor, install it after pivoting the monitor. The
speaker bar will come in contact with the base when the monitor pivots and potentially cause
damage to the monitor or speaker bar.
NOTE: Use the operating system's display settings to rotate the image on the screen from portrait
to landscape. To rotate the OSD from portrait to landscape, open the OSD menu and select Menu,
select Menu Rotation, and then select Portrait.
18 Chapter 1 Getting started
Installing a security cable lock
As a security measure, you can secure the monitor to a xed object with an optional security cable lock
available from HP. Use the key that came with the optional security cable lock to attach and remove the lock.
Turning on the monitor
This section provides important information about preventing damage to your monitor, startup indicators,
and troubleshooting information.
IMPORTANT: Burn-in image damage might occur on monitors that display the same static image on the
screen for 12 or more hours. To avoid burn-in image damage, you should always activate a screen saver
application or turn o the monitor when it will not be in use for a prolonged period of time. Image retention
is a condition that might occur on all LCD screens. Burn-in damage on the monitor is not covered under the
HP warranty.
NOTE: If pressing the power button has no eect, the Power Button Lockout feature might be enabled. To
disable this feature, press and hold the monitor power button for 10 seconds.
NOTE: On select HP monitors, you can disable the power light in the OSD menu. Press the Menu button to
open the OSD, select Power, select Power LED, and then select O.
▲ Press the power button on the monitor to turn it on.
Installing a security cable lock 19
When you rst turn on your monitor, a monitor status message is displayed for 5 seconds. The message
shows which input is the current active signal, the status of the auto-switch source setting (On or O; default
setting is On), the current preset display resolution, and the recommended preset display resolution.
The monitor automatically scans the signal inputs for an active input and uses that input for the display.
HP watermark and image retention policy
Some monitors are designed with In-Plane Switching (IPS) display technology, which provides ultrawide
viewing angles and advanced image quality. Though suitable for many applications, this panel technology is
not suitable for static, stationary, or xed images for long periods of time, unless you use screen savers.
Applications with static images can include camera surveillance, video games, marketing logos, and
templates. Static images can cause image retention damage that could look like stains or watermarks on
the monitor's screen.
Image retention damage on monitors that are in use 24 hours per day is not covered under the HP warranty.
To avoid image retention damage, always turn o the monitor when it is not in use, or use the power
management setting, if supported on your computer, to turn o the monitor when the computer is idle.
20 Chapter 1 Getting started
Using the monitor2
This chapter describes how to use your monitor and its features, including software and utilities, the OSD
menu, the function buttons, power modes, and Windows Hello.
Downloading software and utilities
You can download and install these les from HP Support.
● INF (Information) le
● ICM (Image Color Matching) les
To download the les:
1. Go to http://www.hp.com/support.
2. Select Software and Drivers.
3. Select your product type.
4. Enter your HP monitor model in the search eld and follow the on-screen instructions.
Downloading HP Display Center
You can download and install the HP Display Center software from the Microsoft store.
1. Go to Microsoft store.
2. Search for HP Display Center.
3. Select Get.
The Information le
The INF le denes monitor resources used by Windows® operating systems to ensure monitor compatibility
with the computer’s graphics adapter.
This monitor is Plug and Play compatible, and the monitor will work correctly without installing the INF
le. Monitor Plug and Play compatibility requires that the computer’s graphics card is VESA DDC2 compliant
and that the monitor connects directly to the graphics card. Plug and Play does not work through separate
BNC-type connectors or through distribution buers, boxes, or both.
The Image Color Matching le
The ICM les are data les that are used in conjunction with graphics programs to provide consistent color
matching from monitor screen to printer, or from scanner to monitor screen. These les are activated from
within graphics programs that support this feature.
Using the monitor 21
NOTE: The ICM color prole is written in accordance with the International Color Consortium (ICC) Prole
Format specication.
Using the OSD menu
You can adjust your HP monitor to suit your preferences. Use the OSD menu to customize the viewing features
of your monitor.
To access and make adjustments in the OSD, use the buttons at the bottom of the monitor’s front bezel.
To access the OSD menu and make adjustments:
1. If the monitor is not already on, press the power button to turn on the monitor.
2. Press the Menu button.
3. Use the three function buttons to navigate, select, and adjust the menu choices. The on-screen button
labels vary, depending on which menu or submenu is active.
The following table lists possible menu selections in the OSD main menu. It includes descriptions for each
setting and its impacts on your monitor's appearance or performance.
Table 2-1 OSD menu options and descriptions for using a button or a controller (select products only)
Main menu Description
Brightness+ Adjusts the brightness and contrast level of the screen.
Color Selects and adjusts the screen color.
Image Adjusts the screen image.
Input Selects the video input signal (USB Type-C, HDMI, or DisplayPort) and adjusts audio settings.
Selects from three audio preset modes.
Power Adjusts the power settings.
Menu Adjusts the OSD menu and function button controls, and selects the language in which the OSD menu is
displayed (the factory default is English).
Management Adjusts the DDC/CI settings and returns all OSD menu settings to the factory default settings.
Information Provides information about the monitor, such as optimal display mode, power mode, and serial number.
Exit Exits the OSD menu screen.
Using the OSD function buttons
The function buttons oer useful actions, and you can customize all but one of them to make them even more
useful.
NOTE: The actions of the function buttons vary among monitor models.
For information about changing the function of the buttons, see Reassigning the function buttons on page
23.
22 Chapter 2 Using the monitor
Table 2-2 Button names and descriptions
Button Description
(1) OSD Menu button Opens the OSD main menu, selects a menu item from the OSD, or closes the OSD menu.
(2) Brightness button
Assignable function button
Adjusts the monitor screen brightness.
(3) Color button
Assignable function button
Opens the Color menu where you can adjust the monitor screen to a comfortable viewing light
or select a preset view mode.
(4) Next Input button
Assignable function button
Switches the monitor's input source to the next active input.
Reassigning the function buttons
Except for the Menu button, you can change the action associated with a function button from the default
action that you can quickly access your most commonly used menu items.
To reassign the function buttons:
1. Press the Menu button to open the OSD menu.
2. Select Menu, select Assign Buttons, and then select one of the available options for the button that you
want to assign.
Changing the Power Mode setting (select products only)
This section describes how to activate Performance mode. Certain features on your monitor might require
Performance mode to be active.
When in sleep mode, to comply with international power standards, the monitor default setting is Power
Saver mode.
If your monitor supports Performance mode, then to keep the USB ports enabled when the monitor is in
Auto-Sleep Mode, change the Power Mode setting from
Power Saver to Performance.
NOTE: If you are connecting a computer that is not battery powered, the Power Mode setting must be
changed to Performance mode.
To change the power mode setting:
1. Press the Menu button to open the OSD menu.
2. Select Power, select Power Mode, and then select Performance.
Reassigning the function buttons 23
3. Select Back and close the OSD.
Using Auto-Sleep Mode (select products only)
Your monitor has an energy-saving feature called Auto-Sleep Mode, a reduced power state. This section
describes how to adjust Auto-Sleep Mode on your monitor.
When Auto-Sleep Mode is enabled (enabled by default), the monitor enters a reduced power state when the
computer signals low power mode (absence of either horizontal or vertical sync signal).
Upon entering this reduced power state (Auto-Sleep mode), the monitor screen is blanked, the backlight turns
o, and the power light turns amber. The monitor draws less than 0.5 W of power when in this reduced power
state. The monitor wakes from Auto-Sleep mode when the computer sends an active signal to the monitor
(for example, when you activate the mouse or keyboard).
To disable Auto-Sleep Mode in the OSD:
1. Press the Menu button to open the OSD.
2. Select Power, select Power Mode, and then select Performance.
3. Select Back to return to the previous menu.
4. Select Auto-Sleep Mode, and then select O.
5. Exit the OSD.
Using the camera
Gently pull up the camera to unlock it by using the grips on the back of the camera.
NOTE: If a camera rmware update is required, the camera must be in the unlocked position while updating
the rmware.
24 Chapter 2 Using the monitor
You can use the camera on the monitor to sign into Windows by using Windows Hello facial recognition,
maintain conversation security, and video conferencing.
NOTE: For video conferencing, connect the computer to the monitor and then select Display IR Camera
from the video conferencing interface.
When the camera is closed, the microphone on the camera is disabled.
When the camera is not in use, you can close the camera by pressing down on it until it clicks into the closed
position.
Setting up Windows Hello facial recognition
In select products, you can use Windows Hello facial recognition to gain quick, secure access to your
computer. You can establish facial recognition by using either the camera on your computer or the camera on
your monitor.
NOTE: Windows Hello is only supported on the Windows 10 operating system.
Using the computer camera for Windows Hello
Follow these steps to set up Windows Hello facial recognition on a device with a Windows Hello camera.
1. Download the HP Windows Hello software driver from http://support.hp.com/us-en/drivers/products.
2. Connect the monitor to the computer and turn on the computer and monitor.
3. Right-click the Windows desktop and select Display settings.
4. Select the your monitor and scroll down to the Multiple displays section.
5. From the drop-down menu, select Extend desktop to this display.
6. Select the Make this my main display check box.
7. Select the Start button, select Settings, select Accounts, and then select Sign-in options.
8. Under Windows Hello, select Set up under Face Recognition.
Setting up Windows Hello facial recognition 25
9. Under Welcome to Windows Hello, select Get Started, and then follow the on-screen instructions to
enroll your facial ID and set up a personal identication number (PIN).
You can now use the infrared (IR) camera on the monitor to log in when using Windows Hello.
Using the monitor camera for Windows Hello
Even if your computer does not have a Windows Hello camera, you can still set up Windows Hello facial
recognition using the IR camera on your monitor.
1. Select the Start button, select Settings, select Accounts, and then select Sign-in options.
2. Under Windows Hello, select Set up under Face Recognition.
3. Under Welcome to Windows Hello, select Get Started, and then follow the on-screen instructions to
enroll your facial ID and set up a PIN.
You can now use the IR camera on the monitor to log in when using Windows Hello.
DisplayPort multistreaming (select models)
If you are using USB Type-C as the primary video input source, you can multistream to other DisplayPort
monitors connected in a daisy-chain conguration. You can connect up to four monitors in this conguration if
the graphics card in your computer supports this conguration.
The number of monitors you can connect through DisplayPort multistreaming depends on a number of
factors, including the resolutions and scan rates used for each monitor and the capabilities of your GPU or
embedded graphics system. If you have purchased a new graphics card for your computer, check the manual
that came with your graphics card for further information about its capabilities.
To multistream:
1. Be sure that USB Type-C is your primary video input.
2. Connect a cable between the USB Type-C port on the computer and the USB Type-C connector on the
monitor, or connect a cable between the DisplayPort connector on the computer and the DisplayPort IN
connector on the monitor.
26 Chapter 2 Using the monitor
3. Add a second monitor by connecting a DisplayPort cable between the DisplayPort OUT port on the
primary monitor and the DisplayPort IN port on a secondary monitor.
NOTE: One of the two daisy-chained monitors needs to have DisplayPort IN and OUT video ports. The
last monitor in the chain needs only a DisplayPort IN video port.
4. Set a connected monitor to display the same image as the primary monitor or a dierent image.
If the DisplayPort Mode setting is DisplayPort 1.1, the setting automatically changes to DisplayPort 1.2
when DisplayPort OUT is connected to the secondary monitor.
5. To connect additional monitors (up to four maximum), press the Menu button to open the OSD menu.
Navigate to the USB Type-C conguration and select USB-C Video+USB2.0.
NOTE: All but the nal monitor in the chain must support DisplayPort multistreaming.
6. Connect the DisplayPort cable from the DisplayPort OUT port of one monitor to the DisplayPort IN port of
the next monitor.
DisplayPort multistreaming (select models) 27
USB Type-C mode and Display Only mode3
This chapter describes how to use your monitor in USB Type-C mode and Display Only mode.
USB Type-C mode
When a USB Type-C cable is connected to the computer and Alt mode is detected, the monitor switches to USB
Type-C mode and the following features are activated. USB Type-C mode can also be used when using HDMI or
DP for video if a USB to USB Type-C cable is connected in addition to the video signal cable.
1. Connect a USB Type-C cable to activate the following features in USB Type-C mode.
● In-band MAPT
●
In-band wake on LAN (WOL)
●
PXE boot
●
MAC address pass through: Your computer might support MAC Address Pass Through from the on,
o, sleep, or hibernation states, or only when the computer is on or in the sleep state.
The MAC Address Pass Through is supported for UEFI PXE boot.
● WOL: Your computer might support WOL from the o, sleep, or hibernation states, or only when the
computer is on or in the sleep state.
WLAN-LAN switching is supported only on select computers running the Windows 10 operating
system.
● Webcam and speaker: See Getting to know your monitor on page 2 for more information about the
conferencing features.
2. Connect the monitor to the computer.
3. Connect one end of the network cable to the RJ-45 (network) jack on the monitor and connect the other
end to an RJ-45 wall jack or router.
Display Only mode
When an HDMI or DisplayPort cable is connected to the computer, the monitor is in Display Only mode.
The default power mode is Power Saver. The monitor will also be in Display Only mode when the USB Type-C
cable is connected to a non-HP USB Type-C notebook.
28 Chapter 3 USB Type-C mode and Display Only mode
Support and troubleshooting4
If your monitor is not working as expected, you might be able to resolve the issue by following the instructions
in this section.
Solving common issues
The following table lists possible issues, the possible cause of each issue, and the recommended solutions.
Table 4-1 Common issues and solutions
Issues Possible cause Solution
Screen is blank or video is
ashing.
Power cord is disconnected. Connect the power cord.
Monitor is o. Press the monitor power button.
Video cable is improperly connected. Connect the video cable properly. For more information, see
Connecting the cables on page 14.
System is in Auto-Sleep Mode. Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
Video card is incompatible. Open the OSD menu and select the Input menu. Set Auto
Switch Input to O and manually select the input.
or
Replace the video card or connect the video cable to one of
the computer’s on-board video sources.
Image appears blurred,
indistinct, or too dark.
Brightness setting is too low. Open the OSD menu, and select Brightness to adjust the
brightness scale as needed.
“Input Signal Not Found" is
displayed on the screen.
Monitor video cable is disconnected. Connect the appropriate video signal cable between the
computer and monitor. Be sure that the computer power is
o while connecting the video cable.
“Input Signal Out of Range” is
displayed on screen.
Video resolution and/or refresh rate
are set higher than the monitor
supports.
Change the settings to a supported setting (see Preset display
resolutions on page 35).
The monitor does not enter
into a low-power sleep state.
The monitor's power saving control is
disabled.
Open the OSD menu and select Power, select Auto-Sleep
Mode, and then select On.
The monitor’s camera does
not work when you use
Windows Hello.
The monitor camera is not set as the
default.
If your computer has an IR camera, disable the computer's
IR camera from Device Manager. Then congure the monitor
camera as the default.
The power light is o. The monitor is not connected to AC
power.
Connect the power cord to the monitor and to an AC outlet.
The ports or jacks on the
monitor do not work.
The monitor is not connected to AC
power.
Connect the power cord to the monitor and to an AC outlet.
The monitor is not connected to the
computer correctly.
Disconnect the USB cable from the computer, and then
reconnect it.
The USB device attached to the port
is not compliant with the monitor
Disconnect the device that disabled the port.
Support and troubleshooting 29
Table 4-1 Common issues and solutions (continued)
Issues Possible cause Solution
power specications and is using too
much power.
Disconnect the power cord from the monitor, and then
reconnect it
Disconnect the monitor from the computer, and then
reconnect it.
The monitor is set to Power Saver
mode.
Set Power Mode to Performance in the OSD.
Data transfer speeds through
USB or Ethernet are slow.
Multiple high-resolution monitors are
connected to the monitor in Dock
mode.
Disable high-resolution mode or disconnect a monitor.
Headphones or other audio
devices connected to the
monitor do not produce
sound.
An audio device is connected to the
headphone jack on the monitor, but
the monitor is not the default audio
device.
Set the monitor as the default audio device in the computer
settings, or connect the audio device to the computer.
A microphone connected to
the monitor does not work.
A microphone is connected to the
monitor, but the monitor is not the
default audio device.
Set the monitor as the default audio device in the computer
settings, or connect the microphone to the computer.
The graphics application does
not detect the external
monitor.
Some graphics applications do not
detect external monitors connected
to the monitor in Dock mode.
Congure the external monitor.
The external monitor cannot
be set as the primary
monitor when using some
Intel graphics applications.
Older Intel graphics applications do
not support setting the external
monitor as the primary monitor.
Download the latest Intel drivers from http://www.hp.com/
support.
Resolution does not look
correct for the extended
monitor.
The extended monitor's resolution is
incorrect.
Change the USB Type-C conguration in the OSD.
Disconnect the USB Type-C cable and reconnect it to the
computer.
Button lockouts
The button lockout function is available only when the monitor is on, an active signal is displayed, and the OSD
menu is closed. Holding down the power button or Menu button for 10 seconds disables that button. You can
re-enable the button by holding it down again for 10 seconds.
30 Chapter 4 Support and troubleshooting
Maintaining the monitor5
Properly maintained, your monitor can run for many years. These instructions provide steps you can perform
to keep your monitor in the best condition.
Maintenance guidelines
Follow these instructions to enhance the performance and extend the life of the monitor.
● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls
that are covered in the operating instructions. If the monitor is not operating properly or has been
dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
● Use only a power source and connection appropriate for this monitor, as indicated on the label or back
plate of the monitor.
● Be sure that the total ampere rating of the products connected to the outlet does not exceed the current
rating of the AC outlet and that the total ampere rating of the products connected to the cord does not
exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for
each device.
● Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug
rmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
● Turn the monitor o when it is not in use, and use a screen saver program. Doing this can substantially
increase the life expectancy of the monitor.
NOTE: A burned-in image on the monitor is not covered under the HP warranty.
● Never block the slots and openings of the cabinet or push objects into them. These openings provide
ventilation.
● Do not drop the monitor or place it on an unstable surface.
● Do not allow anything to rest on the power cord. Do not walk on the cord.
● Keep the monitor in a well-ventilated area, away from excessive light, heat, or moisture.
Cleaning the monitor
Use these instructions to clean your monitor when necessary.
1. Turn o the monitor and unplug the power cord from the AC outlet.
2. Disconnect any external devices.
3. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
Maintaining the monitor 31
4. For more diicult cleaning situations, use a 50/50 mix of water and isopropyl alcohol.
IMPORTANT: Do not use cleaners that contain petroleum-based materials such as benzene, thinner, or
any volatile substance to clean the monitor screen or cabinet. These chemicals might damage the
monitor.
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface.
Never spray the cleaner directly on the screen surface. It can run behind the bezel and damage the
electronics. The cloth should be moist, but not wet. Water dripping into the ventilation openings or other
points of entry can cause damage to the monitor. Allow the monitor to air-dry before use.
5. After you remove the dirt and debris, you can also clean the surfaces with a disinfectant. The World
Health Organization (WHO) recommends cleaning surfaces, followed by disinfection, as a best practice
for preventing the spread of viral respiratory illnesses and harmful bacteria. A disinfectant that is within
HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. This
solution is also known as rubbing alcohol and is sold in most stores.
Shipping the monitor
Keep the original packing box in a storage area. You might need it later if you ship the monitor or move.
32 Chapter 5 Maintaining the monitor
Technical specicationsA
This section contains technical specications for the physical aspects of your monitor, such as the weight and
viewing dimensions, as well as required environmental operating conditions and power source ranges.
All specications represent the typical specications provided by HP component manufacturers; actual
performance can vary either higher or lower.
NOTE: For the latest specications or additional specications for this product, go to
http://www.hp.com/go/quickspecs/ and search for your specic monitor model to nd the model-specic
QuickSpecs.
60.5 cm (23.8 in) model specications
This section provides specications for your monitor.
Table A-1 Technical specications
Specication Measurement
Display, wide-screen 60.5 cm 23.8 in
Type IPS
Viewable image size 60.5 cm diagonal 23.8 in diagonal
Maximum weight (unpacked) 7.39 kg 16.29 lb
Dimensions (unpacked with stand)
Height 53.07 cm 20.9 in
Depth 21.6 cm 8.5 in
Width 53.94 cm 21.24 in
Tilt –5° to 23°
Environmental requirements temperature
Operating temperature 5°C to 35°C 41°F to 95°F
Storage temperature –34°C to 60°C –29°F to 140°F
Storage humidity 5% to 95% (noncondensing)
Power source 100 V ac to 240 V ac 2.5 A 50/60 Hz
Video input terminal One HDMI port, one USB Type-C port, and one DisplayPort connector
68.6 cm (27 in) model specications
This section provides specications for your monitor.
Technical specications 33
Table A-2 Technical specications
Specication Measurement
Display, wide-screen 68.6 cm 27 in
Type IPS
Viewable image size 68.6 cm diagonal 27 in diagonal
Maximum weight (unpacked) 8.52 kg 18.78 lb
Dimensions (unpacked with stand)
Height 55.10 cm 21.69 in
Depth 21.60 cm 8.50 in
Width 61.28 cm 24.13 in
Tilt –5° to 23°
Environmental requirements temperature
Operating temperature 5°C to 35°C 41°F to 95°F
Storage temperature –34°C to 60°C –29°F to 140°F
Storage humidity 5% to 95% (noncondensing)
Power source 100 V ac to 240 V ac 2.5 A 50/60 Hz
Video input terminal One HDMI port, one USB Type-C port, and one DisplayPort connector
86.4 cm (34 in) model specications
This section provides specications for your monitor.
Table A-3 Technical specications
Specication Measurement
Display, wide-screen 86.4 cm 34 in
Type VA
Viewable image size 86.4 cm diagonal 34 in diagonal
Maximum weight (unpacked) 11.98 kg 26.4 lb
Dimensions (unpacked with stand)
Height 54.32 cm 21.38 in
Depth 23.3 cm 9.17 in
Width 80.83 cm 31.82 in
Tilt –5° to 20°
Environmental requirements temperature
Operating temperature 5°C to 35°C 41°F to 95°F
Storage temperature
–34°C to 60°C –29°F to 140°F
34 Appendix A Technical specications
Table A-3 Technical specications (continued)
Specication Measurement
Storage humidity 5% to 95% (noncondensing)
Power source 100 V ac to 240 V ac 2.5 A 50/60 Hz
Video input terminal One HDMI port, one USB Type-C port, and one DisplayPort connector
Preset display resolutions
The following display resolutions are the most commonly used modes and are set as factory defaults. The
monitor automatically recognizes these preset modes, and they will appear properly sized and centered on
the screen.
60.5 cm (23.8 in) model
This section provides preset display resolutions and preset timing resolutions.
Table A-4 Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.940
2 720 × 400 31.469 70.087
3 800 × 600 37.879 60.317
4 1024 × 768 48.363 60.004
5 1280 × 720 45.000 60.000
6 1280 × 800 49.702 59.810
7 1280 × 1024 63.981 60.020
8 1440 × 900 55.935 59.887
9 1600 × 900 60.000 60.000
10 1680 × 1050 65.290 59.954
11 1920 × 1080 67.500 60.000
Table A-5 Preset timing resolutions
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 720 × 480 31.469 59.940
2 720p60 1280 × 720 45.000 60.000
3 576p 720 × 576 31.250 50.000
4 720p50 1280 × 720 37.500 50.000
5 1080p60 1920 × 1080 67.500 60.000
Preset display resolutions 35
Table A-5 Preset timing resolutions (continued)
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
6 1080p50 1920 × 1080 56.250 50.000
68.6 cm (27 in) model
This section provides preset display resolutions and preset timing resolutions.
Table A-6 Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.940
2 720 × 400 31.469 70.087
3 800 × 600 37.879 60.317
4 1024 × 768 48.363 60.004
5 1280 × 720 45.000 60.000
6 1280 × 800 49.702 59.810
7 1280 × 1024 63.981 60.020
8 1440 × 900 55.935 59.887
9 1600 × 900 60.000 60.000
10 1600 × 1200 75.000 60.000
11 1680 × 1050 65.290 59.954
12 1920 × 1080 67.500 60.000
13 1920 × 1200 74.038 59.950
14 2560 × 1400 88.787 59.951
Table A-7 Preset timing resolutions
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 720 × 480 31.469 59.940
2 720p60 1280 × 720 45.000 60.000
3 576p 720 × 576 31.250 50.000
4 720p50 1280 × 720 37.500 50.000
5 1080p60 1920 × 1080 67.500 60.000
6 1080p50 1920 × 1080 56.250 50.000
36 Appendix A Technical specications
86.4 cm (34 in) model
This section provides preset display resolutions and preset timing resolutions.
Table A-8 Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.940
2 720 × 400 31.469 70.087
3 720 × 480 31.469 59.940
4 800 × 600 37.879 60.317
5 1024 × 768 48.363 60.004
6 1280 × 720 45.000 60.000
7 1280 × 800 49.702 59.810
8 1280 × 1024 63.981 60.020
9 1366 × 768 47.712 59.790
10 1440 × 900 55.469 59.901
11 1600 × 900 60.000 60.000
12 1680 × 1050 65.290 59.954
13 1920 × 1080 67.500 60.000
14 1920 × 1200 74.038 59.950
15 3440 × 1440 88.819 59.973
16 3440 × 1440 111.875 74.983
Table A-9 Preset timing resolutions
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p60 720 × 480 31.469 60
2 576p50 720 × 576 31.250 50
3 720p50 1280 × 720 37.500 50
4 720p60 1280 × 720 45.000 60
5 1080p50 1920 × 1080 56.250 50
6 1080p60 1920 × 1080 67.500 60
High-denition video formats
This section provides high-denition video formats.
86.4 cm (34 in) model 37
Table A-10 High-denition video formats
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 720 × 480 31.469 59.94
2 576p 720 × 576 31.250 50.00
3 720p50 1280 × 720 37.500 50.00
4 720p60 1280 × 720 45.000 60.00
5 1080p50 1920 × 1080 56.250 50.00
6 1080p60 1920 × 1080 67.500 60.00
Energy saver feature
This monitor supports a reduced power state.
The reduced power state is initiated if the monitor detects the absence of either the horizontal sync signal
or the vertical sync signal. Upon detecting the absence of these signals, the monitor screen is blank, the
backlight is turned o, and the power light turns amber. In the reduced power state, the monitor uses < 0.5 W
of power. There is a brief warm-up period before the monitor returns to its normal operating state.
See the computer manual for instructions on setting the energy saver mode (sometimes called “power
management feature”).
NOTE: This power saver feature works only when the monitor is connected to a computer that has energy-
saver features.
By selecting the settings in the monitor Sleep Timer utility, you can also program the monitor to initiate the
reduced power state at a predetermined time. When the monitor Sleep Timer utility initiates the reduced
power state, the power light blinks amber.
38 Appendix A Technical specications
AccessibilityB
HP's goal is to design, produce, and market products, services, and information that everyone everywhere
can use, either on a stand-alone basis or with appropriate third-party assistive technology (AT) devices or
applications.
HP and accessibility
Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reected in
everything HP does. HP strives to create an inclusive environment focused on connecting people to the power
of technology throughout the world.
Finding the technology tools you need
Technology can unleash your human potential. Assistive technology removes barriers and helps you create
independence at home, at work, and in the community. Assistive technology helps increase, maintain, and
improve the functional capabilities of electronic and information technology.
For more information, see Finding the best assistive technology on page 40.
The HP commitment
HP is committed to providing products and services that are accessible for people with disabilities. This
commitment supports the company's diversity objectives and helps ensure that the benets of technology are
available to all.
The HP accessibility goal is to design, produce, and market products and services that can be eectively used
by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive
devices.
To achieve that goal, this Accessibility Policy establishes seven key objectives to guide HP actions. All HP
managers and employees are expected to support these objectives and their implementation in accordance
with their roles and responsibilities:
● Raise the level of awareness of accessibility issues within HP, and provide employees with the training
they need to design, produce, market, and deliver accessible products and services.
● Develop accessibility guidelines for products and services, and hold product development groups
accountable for implementing these guidelines where competitively, technically, and economically
feasible.
● Involve people with disabilities in the development of accessibility guidelines and in the design and
testing of products and services.
● Document accessibility features, and make information about HP products and services publicly available
in an accessible form.
● Establish relationships with leading assistive technology and solution providers.
● Support internal and external research and development that improves assistive technology relevant to
HP products and services.
Accessibility 39
● Support and contribute to industry standards and guidelines for accessibility.
International Association of Accessibility Professionals (IAAP)
IAAP is a not-for-prot association focused on advancing the accessibility profession through networking,
education, and certication. The objective is to help accessibility professionals develop and advance their
careers and to better enable organizations to integrate accessibility into their products and infrastructure.
As a founding member, HP joined to participate with other organizations to advance the eld of accessibility.
This commitment supports HP’s accessibility goal of designing, producing, and marketing products and
services that people with disabilities can eectively use.
IAAP will make the profession strong by globally connecting individuals, students, and organizations to learn
from one another. If you are interested in learning more, go to http://www.accessibilityassociation.org to join
the online community, sign up for newsletters, and learn about membership options.
Finding the best assistive technology
Everyone, including people with disabilities or age-related limitations, should be able to communicate,
express themselves, and connect with the world using technology. HP is committed to increasing accessibility
awareness within HP and with our customers and partners.
Whether it’s large fonts that are easy on the eyes, voice recognition that lets you give your hands a rest, or
any other assistive technology to help with your specic situation—a variety of assistive technologies make
HP products easier to use. How do you choose?
Assessing your needs
Technology can unleash your potential. Assistive technology removes barriers and helps you create
independence at home, at work, and in the community. Assistive technology (AT) helps increase, maintain,
and improve the functional capabilities of electronic and information technology.
You can choose from many AT products. Your AT assessment should allow you to evaluate several products,
answer your questions, and facilitate your selection of the best solution for your situation. You will nd that
professionals qualied to do AT assessments come from many elds, including those licensed or certied
in physical therapy, occupational therapy, speech/language pathology, and other areas of expertise. Others,
while not certied or licensed, can also provide evaluation information. You will want to ask about the
individual's experience, expertise, and fees to determine if they are appropriate for your needs.
Accessibility for HP products
These links provide information about accessibility features and assistive technology, if applicable and
available in your country or region, that are included in various HP products. These resources will help you
select the specic assistive technology features and products most appropriate for your situation.
● HP Aging & Accessibility: Go to http://www.hp.com, type Accessibility in the search box. Select
Oice of Aging and Accessibility.
● HP computers: For Windows 7, Windows 8, and Windows 10, go to http://www.hp.com/support,
type Windows Accessibility Options in the Search our knowledge search box. Select the
appropriate operating system in the results.
● HP Shopping, peripherals for HP products: Go to http://store.hp.com, select Shop, and then select
Monitors or Accessories.
If you need additional support with the accessibility features on your HP product, see
Contacting support on
page 43.
40 Appendix B Accessibility
Additional links to external partners and suppliers that may provide additional assistance:
● Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft Oice)
●
Google Products accessibility information (Android, Chrome, Google Apps)
Standards and legislation
Countries worldwide are enacting regulations to improve access to products and services for persons with
disabilities. These regulations are historically applicable to telecommunications products and services, PCs
and printers with certain communications and video playback features, their associated user documentation,
and their customer support.
Standards
The US Access Board created Section 508 of the Federal Acquisition Regulation (FAR) standards to address
access to information and communication technology (ICT) for people with physical, sensory, or cognitive
disabilities.
The standards contain technical criteria specic to various types of technologies, as well as performance
based requirements which focus on functional capabilities of covered products. Specic criteria cover
software applications and operating systems, web-based information and applications, computers,
telecommunications products, video and multimedia, and self-contained closed products.
Mandate 376 – EN 301 549
The European Union created the EN 301 549 standard within Mandate 376 as an online toolkit for public
procurement of ICT products. The standard species the accessibility requirements applicable to ICT products
and services, with a description of the test procedures and evaluation methodology for each requirement.
Web Content Accessibility Guidelines (WCAG)
Web Content Accessibility Guidelines (WCAG) from the W3C's Web Accessibility Initiative (WAI) helps web
designers and developers create sites that better meet the needs of people with disabilities or age-related
limitations.
WCAG advances accessibility across the full range of web content (text, images, audio, and video) and web
applications. WCAG can be precisely tested, is easy to understand and use, and allows web developers
exibility for innovation. WCAG 2.0 has also been approved as ISO/IEC 40500:2012.
WCAG specically addresses barriers to accessing the web experienced by people with visual, auditory,
physical, cognitive, and neurological disabilities, and by older web users with accessibility needs. WCAG 2.0
provides characteristics of accessible content:
● Perceivable (for instance, by addressing text alternatives for images, captions for audio, adaptability of
presentation, and color contrast)
● Operable (by addressing keyboard access, color contrast, timing of input, seizure avoidance, and
navigability)
● Understandable (by addressing readability, predictability, and input assistance)
● Robust (for instance, by addressing compatibility with assistive technologies)
Standards and legislation 41
Legislation and regulations
Accessibility of IT and information has become an area of increasing legislative importance. These links
provide information about key legislation, regulations, and standards.
● United States
●
Canada
●
Europe
●
Australia
Useful accessibility resources and links
These organizations, institutions, and resources might be good sources of information about disabilities and
age-related limitations.
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP
assumes no responsibility for information or contacts you encounter on the internet. Listing on this page
does not imply endorsement by HP.
Organizations
These organizations are a few of the many that provide information about disabilities and age-related
limitations.
● American Association of People with Disabilities (AAPD)
● The Association of Assistive Technology Act Programs (ATAP)
● Hearing Loss Association of America (HLAA)
● Information Technology Technical Assistance and Training Center (ITTATC)
● Lighthouse International
● National Association of the Deaf
● National Federation of the Blind
● Rehabilitation Engineering & Assistive Technology Society of North America (RESNA)
● Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI)
● W3C Web Accessibility Initiative (WAI)
Educational institutions
Many educational institutions, including these examples, provide information about disabilities and age
related limitations.
● California State University, Northridge, Center on Disabilities (CSUN)
● University of Wisconsin - Madison, Trace Center
● University of Minnesota computer accommodations program
42 Appendix B Accessibility
Other disability resources
Many resources, including these examples, provide information about disabilities and age-related limitations.
● ADA (Americans with Disabilities Act) Technical Assistance Program
● ILO Global Business and Disability network
● EnableMart
● European Disability Forum
● Job Accommodation Network
● Microsoft Enable
HP links
These HP-specic links provide information that relates to disabilities and age-related limitations.
HP comfort and safety guide
HP public sector sales
Contacting support
HP oers technical support and assistance with accessibility options for customers with disabilities.
NOTE: Support is in English only.
● Customers who are deaf or hard of hearing who have questions about technical support or accessibility of
HP products:
– Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain
Time.
● Customers with other disabilities or age-related limitations who have questions about technical support
or accessibility of HP products, choose one of the following options:
– Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
– Complete the
Contact form for people with disabilities or age-related limitations.
Other disability resources 43
Index
A
accessibility 39, 40, 42, 43
accessibility needs assessment 40
assistive technology (AT)
nding 40
purpose 39
AT (assistive technology)
nding 40
purpose 39
audio-out (headphone)/audio-in
(microphone) combo jack,
identifying 7
C
calling technical support 2
components
front 4, 5
rear 6
side 7
webcam 8
connectors
power 6
customer support, accessibility 43
F
front components 4, 5
G
getting started 1
getting to know your monitor 2
H
HDMI port 6
HP Assistive Policy 39
HP Display Center 21
HP resources 2
HP support 2
I
International Association of
Accessibility Professionals 40
J
jacks
audio-out (headphone)/audio-in
(microphone) combo 7
L
label 9
M
menu button 4, 5
O
OSD button 4, 5
P
ports
HDMI 6
USB 7
USB Type-C 6
power connector 6
product label 9
product number 9
R
rear components 6
resources, accessibility 42
routing cables 13
S
safety information 1
Section 508 accessibility
standards 41
serial number 9
side components 7
standards and legislation,
accessibility 41
support 2
T
technical support 2
U
USB port 7
USB Type-C port 6
W
warnings 1
webcam components 8
44 Index
