User Guide
SUMMARY
This guide provides technical specications and information about monitor features, setting up the monitor, and using
the monitor.
Legal information
© Copyright 2021 HP Development Company,
L.P.
HDMI, the HDMI Logo and High-Denition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing
LLC. Thunderbolt and the Thunderbolt logo
are trademarks of Intel Corporation or its
subsidiaries in the U.S. and/or other countries.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries. USB
Type-C®and USB-C® are registered trademarks
of USB Implementers Forum. DisplayPort™, the
DisplayPort™ logo, and VESA® are trademarks
or registered trademarks owned by the Video
Electronics Standards Association (VESA) in the
United States and other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to
http://www.hp.com/support,
and follow the instructions to
nd your
product. Then select Manuals.
First Edition: August 2021
Document part number: M84616-001
About this guide
This guide provides technical specications and information about monitor features, setting up the monitor,
and using the software. Depending on the model, your monitor may not have all the features included in this
guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). Warns the user that failure to follow a procedure exactly as described could
result in loss of data or in damage to hardware or software. Also contains essential information to explain a
concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
iii
Table of contents
1 Getting started.......................................................................................................................................................................1
Important safety information ...........................................................................................................................................1
More HP resources.............................................................................................................................................................2
Preparing to call technical support ...........................................................................................................................2
Getting to know your monitor ...........................................................................................................................................2
Features .....................................................................................................................................................................2
Front components .....................................................................................................................................................4
Rear components.......................................................................................................................................................4
Locating the serial number and product number .....................................................................................................5
Setting up the monitor ......................................................................................................................................................6
Attaching the monitor stand .....................................................................................................................................6
Mounting the monitor head.......................................................................................................................................7
Removing the monitor stand.............................................................................................................................7
Attaching the monitor head to a mounting device............................................................................................8
Connecting the cables..............................................................................................................................................10
Connecting USB devices (select products only).......................................................................................................13
Adjusting the monitor (select products only)..........................................................................................................14
Installing a security cable lock ................................................................................................................................15
Turning on the monitor............................................................................................................................................15
HP watermark and image retention policy..............................................................................................................16
2 Connecting a second computer to the monitor using the KVM Mode.................................................................................17
Toggle in KVM Mode.........................................................................................................................................................18
KVM Mode connection priorities......................................................................................................................................18
3 Using the monitor ................................................................................................................................................................19
Downloading software and utilities ................................................................................................................................19
The Information le .........................................................................................................................................................19
The Image Color Matching le .........................................................................................................................................19
Using the OSD menu ........................................................................................................................................................19
Using the OSD function buttons ......................................................................................................................................20
Reassigning the function buttons ...................................................................................................................................21
Display mode status ........................................................................................................................................................21
Changing the Power Mode setting (select products only) ..............................................................................................22
Using Auto-Sleep Mode (select products only) ...............................................................................................................22
Using the camera.............................................................................................................................................................22
Setting up Windows Hello facial recognition ..................................................................................................................23
Using the computer camera for Windows Hello......................................................................................................24
Using the monitor camera for Windows Hello ........................................................................................................24
iv
Using PiP and PbP (select products only)........................................................................................................................24
Adjusting blue light output (select products only)..........................................................................................................25
Using low blue light mode (select products only)...........................................................................................................25
4 Support and troubleshooting ..............................................................................................................................................26
Solving common issues ...................................................................................................................................................26
Button lockouts................................................................................................................................................................27
Using the auto-adjustment function (analog input).......................................................................................................27
Optimizing image performance (analog input)...............................................................................................................28
5 Maintaining the monitor ......................................................................................................................................................30
Maintenance guidelines...................................................................................................................................................30
Cleaning the monitor ...............................................................................................................................................30
Shipping the monitor...............................................................................................................................................31
Appendix A Technical specications.......................................................................................................................................32
86.4 cm (34 in) model specications...............................................................................................................................32
Preset display resolutions...............................................................................................................................................33
Preset display resolutions...............................................................................................................................................33
High-denition video formats.........................................................................................................................................33
Energy saver feature .......................................................................................................................................................34
Appendix B Accessibility .........................................................................................................................................................35
HP and accessibility .........................................................................................................................................................35
Finding the technology tools you need ...................................................................................................................35
The HP commitment................................................................................................................................................35
International Association of Accessibility Professionals (IAAP) .............................................................................36
Finding the best assistive technology.....................................................................................................................36
Assessing your needs ......................................................................................................................................36
Accessibility for HP products ...........................................................................................................................36
Standards and legislation................................................................................................................................................37
Standards.................................................................................................................................................................37
Mandate 376 – EN 301 549..............................................................................................................................37
Web Content Accessibility Guidelines (WCAG) .................................................................................................37
Legislation and regulations.....................................................................................................................................38
Useful accessibility resources and links..........................................................................................................................38
Organizations...........................................................................................................................................................38
Educational institutions...........................................................................................................................................38
Other disability resources........................................................................................................................................39
HP links ....................................................................................................................................................................39
Contacting support ..........................................................................................................................................................39
Index ........................................................................................................................................................................................40
v
Getting started1
Read this chapter to learn about safety information and where to nd additional HP resources.
Important safety information
A power cord might be included with the monitor. If you use another cord, use only a power source and
connection appropriate for this monitor. For information about the correct power cord set to use with the
monitor, see the Product Notices provided in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
● Plug the power cord into an AC outlet that is easily accessible at all times.
● If the power cord has a three-pin attachment plug, plug the cord into a grounded (earthed) three-pin
outlet.
● Disconnect power from the computer by unplugging the power cord from the AC outlet. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Take care to route all cords and cables
connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the Safety & Comfort Guide provided with your user guides. It
describes proper workstation setup and proper posture, health, and work habits for computer users. The
Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety &
Comfort Guide is also available on the web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the computer
and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device such as a power
strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strip
must be specically labeled as having this capability. Use a power strip whose manufacturer oers a damage
replacement policy so that you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts could fall over and cause personal injury.
WARNING! Stability hazard: The device might fall, causing serious personal injury or death. To prevent
injury, securely attach the monitor to the oor or wall in accordance with the installation instructions.
WARNING! This equipment is not suitable for use in locations where children are likely to be present.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that might cause
disturbing reections from the screen.
Getting started
1
More HP resources
Use this table to locate resources that provide product details, how-to information, and more.
Table 1-1 Additional information
Resource Contents
Setup Instructions Overview of monitor setup and features
HP support For HP support or to resolve a hardware or software problem, go to
http://www.hp.com/support, and follow the instructions to nd your product.
– or –
Select the Search icon in the taskbar, type support in the search box, and then
select HP Support Assistant.
– or –
Select the question mark icon in the taskbar.
NOTE: Contact customer support to replace the power cord or any other cables that shipped with your monitor.
Preparing to call technical support
Use this information if you have to troubleshoot an issue.
If you cannot solve a problem using Support and troubleshooting on page 26, a call to technical support can
provide additional help. Have the following information available when you call.
● Monitor model number
● Monitor serial number
● Purchase date on invoice
● Conditions under which the problem occurred
● Error messages received
● Hardware conguration
● Name and version of the hardware and software that you are using
Getting to know your monitor
Your monitor has top-rated features. This section provides details about your components, where they are
located, and how they work.
Features
Depending on the model, your monitor might include the following features:
2
Chapter 1 Getting started
Display features
● 86.4 cm (34 in) diagonal viewable screen area with 3440 × 1440 resolution, plus full-screen support for
lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
● Liquid crystal display (LCD) with active matrix and in-plane switching (IPS)
● Wide color gamut to provide coverage of sRGB, NTSC, and DCI P3 color spaces
● Nonglare panel with an LED backlight
● Wide viewing angle to allow viewing from a sitting or standing position, or moving from side to side
● Tilt, swivel, and height adjustment capabilities
● Dual Picture in Picture (PiP) and Picture by Picture (PbP) functionality to enable the DisplayPort and HDMI
inputs to be viewed in each half of the screen
● Four on-screen display (OSD) buttons, three that you can recongure to quickly allow selection of the
most commonly used operations
● On-screen display (OSD) adjustments in several languages for easy setup and screen optimization
● Color space presets for sRGB D 65, Rec 709, DCI P3
● Energy saver feature to meet requirements for reduced power consumption
● Security cable slot on the rear of the monitor for an optional security cable
● Cable management feature for placement of cables and cords
Connectors
● DisplayPort™ video input
● High-Denition Multimedia Interface™ (HDMI) video input
● USB Type-C® port
● USB hub with one USB Type-B port that connects to the computer (upstream) and four USB ports that
connect to USB devices (downstream)
● Plug and Play capability, if supported by your operating system
● RJ-45 (network) jack
Monitor stand
● Removable stand for exible monitor head mounting solutions
● VESA® mounting bracket for attaching the monitor head to a wall-mount device or swing arm
● VESA mounting capability (100 × 100 mm) for attaching the monitor to a swing arm mount
● Support for a mounting bracket to attach the monitor to a workstation
NOTE: For safety and regulatory information, see the Product Notices provided in your documentation kit.
To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to nd your
product. Then select Manuals.
Features
3
Front components
To identify the components on the front of the monitor, use this illustration and table.
Table 1-2 Front components and their descriptions
Component Description
(1) Tilt levers Allow you to tilt the camera.
(2) Camera microphones Allow you to participate in a video conference.
(3) Camera light On: The camera is in use.
(4) Camera RGB lens Transmits your image in a video conference.
(5) Camera IR lens Transmits your image for Windows Hello facial recognition.
(6) Camera IR light Additional IR light for facial recognition.
NOTE: The camera IR light might not be detected by the user when it is on.
(7) Speakers Produce sound. Audio volume control is found in the OSD menu in the Input menu.
NOTE: For the best audio experience, connect a USB cable from your monitor to your
computer, and then select your product as the sound device.
(8) USB port Connects a USB cable to a peripheral device, such as a keyboard, mouse, or USB hard
drive and supports battery charging.
(9) USB port Connects a USB cable to a peripheral device, such as a keyboard, mouse, or USB hard
drive and supports battery charging.
(10) Power button Turns the monitor on or o.
NOTE: Be sure that the master power switch on the monitor is in the On position to
turn on the monitor.
(11) OSD control Activates the OSD buttons so that the button labels appear on the right side of the
screen.
Rear components
To identify the components on the rear of the monitor, use this illustration and table.
4
Chapter 1 Getting started
Table 1-3 Rear components and their descriptions
Component Description
(1) Security cable slot Connects an optional security cable.
(2) Power connector Connects your monitor to a power outlet.
(3) HDMI port Connects the HDMI cable to a source device such as a computer or game console.
(4) DisplayPort connector Connects the DisplayPort cable to a source device such as a computer or game console.
(5) USB Type-C port Connects a USB Type-C cable to a source device such as a computer or game console.
(6) RJ-45 (network) port Connects a network cable.
● Green (left): The network is connected.
● Amber (right): Activity is occurring on the network.
NOTE: MAC Address Pass through for HP Models only
(7) USB Type-B port (upstream) Connects the USB Type-B cable to a source device such as a computer or game console.
NOTE: If the USB Type-C port is not being used, a USB Type-B cable must be connected
from the source device to the monitor to enable USB Type-A ports on the monitor.
(8) USB port (includes KVM
connection)
Connects a USB cable to a peripheral device, such as a keyboard, mouse, or USB hard
drive, and charges peripheral devices.
(9) USB port Connects a USB cable to a peripheral device, such as a keyboard, mouse, or USB hard
drive, and charges peripheral devices.
Locating the serial number and product number
Depending on the product, the serial number and product number are located on a label on the rear of
the monitor or on a label under the front bezel of the monitor head. You might need these numbers when
contacting HP for support.
Locating the serial number and product number
5
Setting up the monitor
This section describes attaching the monitor stand or wall mount and the options for connecting your monitor
to a PC, notebook, gaming console, or similar device.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
available on the web at http://www.hp.com/ergo.
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the
panel can cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will
not recover to its normal condition.
IMPORTANT: To prevent the screen from getting scratched, defaced, or broken and to prevent damage to
the control buttons, position the monitor facedown on a at surface covered with protective sheet foam or a
nonabrasive cloth.
Attaching the monitor stand
Correctly attaching your monitor stand is critical for safe use. This section describes how to safely attach a
stand.
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might cause
interfering reections.
NOTE: The procedures for attaching a monitor stand might be dierent on other models.
6
Chapter 1 Getting started
1. With the monitor placed facedown inside the box, tear open the packaging bag along the tear line (1),
and then slide the top of the mounting plate on the stand under the upper lip of the recess in the back of
the panel (2).
2. With the monitor still placed facedown inside the box, install the base (1), and then rotate the two
captive screws clockwise to secure the base (2).
Mounting the monitor head
To attach your monitor to a wall using a swing arm or other mounting xture, follow the steps in this section
to safely and securely connect your monitor.
IMPORTANT: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a third-
party mounting solution to the monitor head, use four 4 mm, 0.7 pitch, and 10 mm long screws. Longer
screws might damage the monitor. Be sure that the manufacturer’s mounting solution is compliant with the
VESA standard and is rated to support the weight of the monitor head. For best performance, use the power
and video cables provided with the monitor.
NOTE: This apparatus is intended to be supported by a UL-listed or CSA-listed wall-mount bracket.
Removing the monitor stand
If you decide to use a wall mount instead of the monitor stand that you attached, rst remove the stand.
Mounting the monitor head
7
IMPORTANT: Before you disassemble the monitor, be sure that the monitor is turned o and all cables are
disconnected.
IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform these
procedures.
1. Disconnect and remove all cables from the monitor.
2. Position the monitor upside down on a at surface covered by protective sheet made of foam or a clean,
dry cloth.
3. Push up the latch near the bottom center of the stand’s mounting plate (1).
4. Swing the bottom of the stand up until the mounting plate clears the recess in the monitor head (2).
5. Slide the stand out of the recess.
Attaching the monitor head to a mounting device
You might need additional tools such as a screwdriver (purchased separately) when you attach a mounting
device. To avoid damage to your monitor, follow these instructions.
8 Chapter 1 Getting started
1. Remove the two screws from the Vesa holes located on the rear of the monitor head (1), and then
remove the screw fastener (2).
2. Align the Vesa adapter with the screw holes located on the rear of the monitor head (1), and then install
the two screws to secure the adapter (2).
3. To attach the monitor head to a swing arm or other mounting device, insert four mounting screws
through the holes on the mounting device and into the VESA screw holes on the back of the monitor
head.
IMPORTANT: If these instructions do not apply to your device, then follow the mounting device
manufacturer’s instructions when mounting the monitor to a wall or swing arm.
Attaching the monitor head to a mounting device 9
Connecting the cables
In addition to details about how to connect a cable, this section contains information about how your monitor
functions when you connect certain cables.
NOTE: Depending on the model, the monitor might be capable of supporting VGA, USB Type-C, HDMI, or
DisplayPort inputs. The video mode is determined by the video cable used. The monitor automatically
determines which inputs have valid video signals. You can select the inputs through the OSD menu. The
monitor ships with select cables. Not all cables shown in this section are included with the monitor.
1. Place the monitor in a convenient, well-ventilated location near the computer.
2. Connect a video cable.
NOTE: Except for USB Type-C input, the monitor automatically determines which inputs have valid
video signals. You must manually select USB Type-C input. To select any input, including USB Type-C,
open the OSD menu and select Input.
● Connect one end of a DisplayPort cable to the DisplayPort connector on the rear of the monitor and
the other end to the DisplayPort connector on the source device.
NOTE: Depending on your DisplayPort cable connection, either the DisplayPort input video
connection is disabled between the monitor and connected host device after the system exits Sleep
10
Chapter 1 Getting started
or loses the input signal. When the system wakes from the Sleep state, the monitor automatically
scans to an active input video signal.
If your last video input connection was to DisplayPort, the monitor automatically scans and
switches to USB Type-C video, DisplayPort, or HDMI video input source.
You must reconnect to the correct DisplayPort input using the OSD menu. To reconnect, press the
OSD control on the monitor, select Menu, select Input, and then select a DisplayPort setting.
● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to
the HDMI port on the source device.
● Connect one end of a USB Type-C cable to the USB Type-C port on the rear of the monitor and the
other end to the USB Type-C port on the source device. (Use only the HP-approved USB Type-C cable
provided with the monitor.)
NOTE: The monitor’s USB Type-C port provides network, data, video, and power delivery (up to
100 W).
The host device must be able to support DisplayPort Alt Mode (video, charging, and USB) over the
USB Type-C connector. The host device must also be compatible with USB Type-C ports enabled
with Thunderbolt™ .
Connecting the cables
11
3. Connect a USB cable.
● Connect one end of the USB Type-B cable to a USB Type-B port on the monitor and the other end to
a USB Type-A port on the source device.
NOTE: You must connect the USB Type-A to USB Type-B or USB Type-A to USB Type-C cables from the
source device (computer, laptop, gaming console) to the rear of the monitor to enable the USB Type-A
ports on the monitor. For more information, see Connecting USB devices (select products only) on page
13.
4. Connect the power cord to the power connector on the monitor, and connect the other end to a grounded
AC outlet.
WARNING! To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
Disconnect power from the equipment by unplugging the power cord from the AC outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one can
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging the power cord
from the AC outlet, grasp the cord by the plug.
12 Chapter 1 Getting started
Connecting USB devices (select products only)
Use USB ports to connect devices such as a digital camera, USB keyboard, or USB mouse. There are USB ports
on the monitor to connect to a device (downstream): two USB Type-A ports on the rear, one USB Type-B port,
one USB Type-C port, and two USB Type-A ports on the bottom.
NOTE: You must connect the USB Type-B or the USB Type-C cables from the source device (computer) to
the rear of the monitor to enable the USB Type-A ports to serve as a USB hub for a mouse, keyboards,
phones, external hard drives, and practically anything that is USB-connected and can accept 5 V.
Table 1-4
USB ports
USB Ports
USB Type-B port
USB Type-C port
USB Type-A ports (3)
USB Type-A port with the KVM option (see Toggle in KVM Mode on page 18)
Connecting USB devices (select products only) 13
Adjusting the monitor (select products only)
To support an ergonomic work space, your monitor oers the adjustment options outlined in this section.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
available on the web at http://www.hp.com/ergo.
1. Tilt the monitor head forward or backward to set it to a comfortable eye level.
2. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top
bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low
and reclined might be more comfortable for users with corrective lenses. Reposition your monitor as you
adjust your working posture throughout the work day.
14 Chapter 1 Getting started
3. Swivel the monitor head to the left or right for the best viewing angle.
Installing a security cable lock
As a security measure, you can secure the monitor to a xed object with an optional security cable lock
available from HP. Use the key that came with the optional security cable to attach and remove the lock.
Turning on the monitor
This section provides important information about preventing damage to your monitor, startup indicators,
and troubleshooting information.
IMPORTANT: Burn-in image damage might occur on monitors that display the same static image on the
screen for 12 or more hours. To avoid burn-in image damage, you should always activate a screen saver
application or turn o the monitor when it will not be in use for a prolonged period of time. Image retention
is a condition that might occur on all LCD screens. Burn-in damage on the monitor is not covered under the
HP warranty.
NOTE: If pressing the power button has no eect, the Power Button Lockout feature might be enabled. To
disable this feature, press and hold the monitor power button for 10 seconds.
NOTE: On select HP monitors, you can disable the power light in the OSD menu. Press the Menu button to
open the OSD, select Power, select Power LED, and then select O.
▲ Press the power button on the monitor to turn it on.
Installing a security cable lock
15
When you rst turn on your monitor, a monitor status message is displayed for 5 seconds. The message
shows which input is the current active signal, the status of the auto-switch source setting (On or O; default
setting is On), the current preset display resolution, and the recommended preset display resolution.
The monitor automatically scans the signal inputs for an active input and uses that input for the display.
HP watermark and image retention policy
Some monitors are designed with In-Plane Switching (IPS) display technology, which provides ultrawide
viewing angles and advanced image quality. Though suitable for many applications, this panel technology is
not suitable for static, stationary, or xed images for long periods of time, unless you use screen savers.
Applications with static images can include camera surveillance, video games, marketing logos, and
templates. Static images can cause image retention damage that could look like stains or watermarks on
the monitor's screen.
Image retention damage on monitors that are in use 24 hours per day is not covered under the HP warranty.
To avoid image retention damage, always turn o the monitor when it is not in use, or use the power
management setting, if supported on your computer, to turn o the monitor when the computer is idle.
16 Chapter 1 Getting started
Connecting a second computer to the monitor
using the KVM Mode
2
The KVM Mode option in the monitor OSD provides the capability to connect two computers to one monitor
with quick monitor access to either computer.
For video input from a second computer, connect either a DisplayPort cable or an HDMI cable to the
appropriate connector on the rear of the monitor. For instance, connect one end of a DisplayPort cable to
a DisplayPort connector on the rear of the monitor and the other end to a DisplayPort connector on the
second computer. If the second computer has only an HDMI port, then connect one end of the HDMI cable to
an HDMI port on the rear of the monitor and the other end to an HDMI port on the second computer.
For the USB connection to the second computer, you can use USB Type-B to Type-A cables or USB Type-C to
Type-A cables connected to the monitor's second USB Type-B port.
When the USB Type-C input is connected in KVM Mode option, the monitor will automatically switch to the
USB Type-C input regardless of the computer state. When USB Type-C input is disconnected and the second
computer is active, the monitor will automatically switch back to the active input (DisplayPort or HDMI).
Table 2-1
Connecting a second computer
Components Description
(1) Power connector Connects your monitor to a power outlet.
(2) HDMI port When the 2nd computer is active (PC #2), the monitor switches to the
active input (HDMI or DisplayPort).
(3) USB Type-C port Multiple function support includes charging, USB, and display functions.
(4) DisplayPort port
(5) USB Type-B port USB port connects to PC #1. Requires a longer cable up to 80.0 cm (31.5
in).
Connecting a second computer to the monitor using the KVM Mode 17
Toggle in KVM Mode
With two computers connected to one monitor and the KVM mode option selected , the user can toggle back
and forth from one computer to the other by pressing the left Ctrl key twice on your keyboard.
NOTE: The keyboard must be connected to the USB Type-A port for KVM connections, found on the back of
the monitor.
KVM Mode connection priorities
The section describes KVM Mode connection priorities.
There are 3 types of KVM Mode connections:
● USB Type-C uses a USB Type-C cable only.
● USB Type-B uses a USB Type-B cable only.
● Bind mode uses the current video input port even if the auto-switching USB host is disabled. If the rst
computer is disconnected, the KVM Mode setting switches to the powered-on second computer.
The KVM function uses the current video input port even if the auto-switch USB Host is disabled. If the rst
computer is disconnected, the KVM Mode setting switches to the powered-on second computer.
In PxP mode, the KVM function oers primary input and secondary input. Each input can be selected when PxP
mode is enabled under OSD. The KVM function defaults to the primary input, which oers the same setting
under the binding set. The user can select a USB Type-B binding set with the DisplayPort or HDMI port, and
selet the USB Type-C binding set with the other video port.
If both computers are powered on and connected, the computer with the primary input connection has priority
over the other computer in PxP mode. If the primary input is disconnected, and other input port is active, the
monitor switches to the active input, and the second binding set is the USB input.
When the USB Type-C connection on a computer is disconnected from the monitor for a long period of time,
for faster monitor switching, you can uncheck the No input signal warning in the OSD.
To uncheck the No input signal warning in the monitor OSD:
1. Press the Menu button to open the OSD.
2. In the OSD, select OSD Messages, and then uncheck the No Input Signal Warning.
18 Chapter 2 Connecting a second computer to the monitor using the KVM Mode
Using the monitor3
This chapter describes how to use your monitor and its features, including software and utilities, the OSD
menu, the function buttons, power modes, and Windows Hello.
Downloading software and utilities
You can download and install these les from HP Support.
● INF (Information) le
● ICM (Image Color Matching) les
To download the les:
1. Go to http://www.hp.com/support.
2. Select Software and Drivers.
3. Select your product type.
4. Enter your HP monitor model in the search eld and follow the on-screen instructions.
The Information
le
The INF le denes monitor resources used by Windows® operating systems to ensure monitor compatibility
with the computer’s graphics adapter.
This monitor is Plug and Play compatible, and the monitor will work correctly without installing the INF
le. Monitor Plug and Play compatibility requires that the computer’s graphics card is VESA DDC2 compliant
and that the monitor connects directly to the graphics card. Plug and Play does not work through separate
BNC-type connectors or through distribution buers, boxes, or both.
The Image Color Matching
le
The ICM les are data les that are used in conjunction with graphics programs to provide consistent color
matching from monitor screen to printer, or from scanner to monitor screen. These les are activated from
within graphics programs that support this feature.
NOTE: The ICM color prole is written in accordance with the International Color Consortium (ICC) Prole
Format specication.
Using the OSD menu
You can adjust your HP monitor to suit your preferences. Use the OSD menu to customize the viewing features
of your monitor.
To access the OSD menu and make adjustments:
Using the monitor
19
1. If the monitor is not already on, press the power button to turn on the monitor.
2. Press the center of the OSD controller.
3. Move the controller up, down, left, or right to navigate menu choices. Press the center of the controller to
make a selection.
The following table lists possible menu selections in the OSD main menu. It includes descriptions for each
setting and its impacts on your monitor's appearance or performance.
Table 3-1 OSD menu options and descriptions for using a button or a controller (select products only)
Main menu Description
Brightness Adjusts the brightness level of the screen. The factory default is 90.
Color Provides a variety of color presets that congure the monitor for dierent viewing situations.
Image Adjusts the screen image, including brightness, contrast, dynamic contrast, gamma, sharpness, and image
scaling.
Power Adjusts the power settings.
Contrast Adjusts the contrast level of the screen. The factory default is 80.
Input Selects the video input signal (DisplayPort or HDMI).
Audio Adjusts the volume level of the screen. The factory default is 30.
Menu Adjusts the OSD menu and function button controls.
Management Returns all OSD menu settings to the factory default settings.
USB Host Selection Selects the USB host (button only).
Information Provides information about the monitor such as optimal display mode, power mode, and serial number.
Exit Exits the OSD menu screen.
Using the OSD function buttons
The function buttons oer useful actions, and you can customize all but one of them to make them even more
useful.
NOTE: The actions of the function buttons vary among monitor models.
For information about changing the function of the buttons, see Reassigning the function buttons on page
21.
20 Chapter 3 Using the monitor
Table 3-2 Button names and descriptions
Button Description
(1) Up button
Assignable function button
Pressing this button navigates up one item in the OSD.
(2) Enter and Select/OK button Pressing this button enters the highlighted OSD menu.
(3) Forward button
Assignable function button
Pressing this button navigates the user forward one menu level in the OSD.
(4) Back button
Assignable function button
Pressing this button navigates the user up one menu level in the OSD.
(5) Down button
Assignable function button
Pressing this button navigates down one item in the OSD.
Reassigning the function buttons
Except for the Menu button, you can change the action associated with a function button from the default
action that you can quickly access your most commonly used menu items.
To reassign the function buttons:
1. Press the Menu button to open the OSD menu.
2. Select Menu, select Assign Buttons, and then select one of the available options for the button that you
want to assign.
Display mode status
When you turn on the monitor, the status message shows the display mode. The display mode is also
displayed when you change the video input.
The current display mode shows in the Information menu window and at the bottom of the OSD’s main
menu in the status bar area. Modes of operation vary by model. The most common modes are Normal and
Adaptive-Sync.
To turn on the Adaptive-Sync mode:
Reassigning the function buttons
21
1. Press the center of the OSD controller to open the OSD.
2. In the OSD, select Gaming.
3. Select Adaptive-Sync, and then select On.
NOTE: The Adaptive-Sync menu default setting is on.
Changing the Power Mode setting (select products only)
This section describes how to activate Performance mode. Certain features on your monitor might require
Performance mode to be active.
When in sleep mode, to comply with international power standards, the monitor default setting is Power
Saver mode.
If your monitor supports Performance mode, then to keep the USB ports enabled when the monitor is in
Auto-Sleep Mode, change the Power Mode setting from Power Saver to Performance.
NOTE: If you are connecting a computer that is not battery powered, the Power Mode setting must be
changed to Performance mode.
To change the power mode setting:
1. Press the center of the OSD controller.
2. Select Power, select Power Mode, and then select Performance.
3. Select Back and close the OSD.
Using Auto-Sleep Mode (select products only)
Your monitor has an energy-saving feature called Auto-Sleep Mode, a reduced power state. This section
describes how to activate or adjust Auto-Sleep Mode on your monitor.
When Auto-Sleep Mode is enabled (enabled by default), the monitor enters a reduced power state when the
computer signals low power mode (absence of either horizontal or vertical sync signal).
Upon entering this reduced power state (Auto-Sleep mode), the monitor screen is blanked, the backlight turns
o, and the power light turns amber. The monitor draws less than 0.5 W of power when in this reduced power
state. The monitor wakes from Auto-Sleep mode when the computer sends an active signal to the monitor
(for example, when you activate the mouse or keyboard).
To disable Auto-Sleep Mode in the OSD:
1. Press the center of the OSD controller to open the OSD.
2. In the OSD, select Power.
3. Select Auto-Sleep Mode, and then select O.
Using the camera
To unlock the camera, gently press down until it clicks. The camera rises up to the uppermost position.
22
Chapter 3 Using the monitor
You can use the camera on the monitor when you sign in to Windows Hello facial recognition, maintain
conversation security, and conduct video conferencing.
NOTE: For video conferencing, connect the computer to the monitor. Select HP Display Camera from the
video conferencing interface.
When the camera is closed, the microphone is powered o.
When the camera is not in use, you can close the camera by pressing down on it until it clicks into the closed
position.
Setting up Windows Hello facial recognition
In select products, you can use Windows Hello facial recognition to gain quick, secure access to your
computer. You can establish facial recognition by using either the camera on your computer or the camera on
your monitor.
NOTE: Windows Hello is supported only on the Windows 10 operating system.
Setting up Windows Hello facial recognition
23
Using the computer camera for Windows Hello
Follow these steps to set up Windows Hello facial recognition on a device with a Windows Hello camera.
1. Download the HP Windows Hello software driver from http://support.hp.com/us-en/drivers/products.
2. Connect the monitor to the computer and turn on the computer and monitor.
3. Right-click the Windows desktop and select Display settings.
4. Select the monitor and scroll down to the Multiple displays section.
5. From the drop-down menu, select Extend desktop to this display.
6. Select the Make this my main display check box.
7. Select the Start button, select Settings, select Accounts, and then select Sign-in options.
8. Under Windows Hello, select Set up under Face Recognition.
9. Under Welcome to Windows Hello, select Get Started, and then follow the on-screen instructions to
enroll your facial ID and set up a personal identication number (PIN).
You can now use the infrared (IR) camera on the monitor to log in when using Windows Hello.
Using the monitor camera for Windows Hello
Even if your computer does not have a Windows Hello camera, you can still set up Windows Hello facial
recognition using the IR camera on your monitor.
1. Select the Start button, select Settings, select Accounts, and then select Sign-in options.
2. Under Windows Hello, select Set up under Face Recognition.
3. Under Welcome to Windows Hello, select Get Started, and then follow the on-screen instructions to
enroll your facial ID and set up a PIN.
You can now use the IR camera on the monitor to log in when using Windows Hello.
Using PiP and PbP (select products only)
The monitor supports both Picture in Picture (PiP), where one source is overlaid on another, and Picture
by Picture (PbP), where one source is positioned adjacent to another either horizontally (for landscape
orientation) or vertically (for portrait orientation). Two full HD (FHD) images can be displayed in the PiP mode.
To use PiP or PbP:
1. Connect a secondary input source to the monitor.
2. Press the center of the OSD controller to open the OSD.
3. In the OSD, select Image, select PiP Control, and then select Enable PiP.
The monitor scans the secondary inputs for a valid signal input and uses that input for the PiP or PbP
picture.
4. If you want to change the PiP or PbP input, select Image, select PiP Control in the OSD, and then select
Assign Inputs.
24
Chapter 3 Using the monitor
5. If you want to change the size of the PiP, select PiP Size in the OSD, and then select the size that you
want.
6. If you want to adjust the position of the PiP, select PiP Position in the OSD, and then select the position
that you want.
Adjusting blue light output (select products only)
Decreasing the blue light emitted by the monitor reduces the blue light exposure to your eyes. This monitor
allows you to select a setting to reduce blue light output and create a more relaxing and less stimulating
image while you read content on the screen.
To adjust the blue light output from the monitor:
1. Press one of the OSD buttons to activate the buttons, and then press the Menu button to open the OSD.
Select Color.
If you are using a controller, press the center of the OSD controller to open the OSD.
2. Select Low Blue Light from the setting options.
● Low Blue Light: (TÜV certied) Reduces blue light for improved eye comfort.
● Reading: Optimizes blue light and brightness for indoor viewing.
● Night: Adjusts to the lowest blue light and reduces the impact on sleep.
3. Select Save and Return to save your setting and close the menu. Select Cancel if you do not want to save
the setting.
4. In the Main menu, select Exit.
Using low blue light mode (select products only)
Decreasing the blue light emitted by the monitor reduces the blue light exposure to your eyes. This monitor
uses a low blue light panel in default setting mode.
In the default setting mode, this monitor's low blue light panel is certied by TÜV to reduce blue light output
and create a more relaxing and less stimulating image while you read content on the screen.
Adjusting blue light output (select products only) 25
Support and troubleshooting4
If your monitor is not working as expected, you might be able to resolve the issue by following the instructions
in this section.
Solving common issues
The following table lists possible issues, the possible cause of each issue, and the recommended solutions.
Table 4-1 Common issues and solutions
Issues Possible cause Solution
Screen is blank or video is
blinking.
Power cord is disconnected. Connect the power cord.
Monitor is o. Press the monitor power button.
NOTE: If pressing the power button has no eect, press and
hold the power button for 10 sec to disable the Power Button
Lockout feature.
Master power switch is set to o. Set the master power switch on the rear of the monitor to the
On position.
Video cable is improperly connected. Connect the video cable properly. For more information, see
Connecting the cables on page 10.
System is in Auto-Sleep Mode. Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
Video card is incompatible. Open the OSD menu and select the Input menu. Set Auto
Switch Input to O and manually select the input.
or
Replace the video card or connect the video cable to one of
the computer’s on-board video sources.
Image appears blurred,
indistinct, or too dark.
Brightness setting is too low. Open the OSD menu, and select Brightness to adjust the
brightness scale as needed.
“Check Video Cable” is
displayed on the screen.
Monitor video cable is disconnected. Connect the appropriate video signal cable between the
computer and monitor. Be sure that the computer power is
o while connecting the video cable.
“Input Signal Out of Range” is
displayed on screen.
Video resolution and/or refresh rate
are set higher than the monitor
supports.
Change the settings to a supported setting.
The monitor does not enter
into a low-power sleep state.
The monitor's power saving control is
disabled.
Open the OSD menu and select Power, select Auto-Sleep
Mode, and then set auto-sleep to On.
“OSD Lockout” is displayed. The monitor's OSD Lockout function
is enabled.
Press and hold the center of the OSD controller for 10 seconds
to disable the OSD Lockout function.
“Power Button Lockout” is
displayed.
The monitor's Power Button Lockout
feature is enabled.
Press and hold the Power button for 10 seconds to unlock the
power button function.
26 Chapter 4 Support and troubleshooting
Button lockouts
The button lockout function is available only when the monitor is on, an active signal is displayed, and the
OSD menu is closed. Pressing and holding down the center of the OSD controller for 10 seconds disables that
button. You can re-enable the button by holding it down again for 10 seconds.
Using the auto-adjustment function (analog input)
The auto-adjustment feature automatically engages and attempts to optimize your screen under several
conditions.
● Monitor setup
● Factory reset of the computer
● Changing monitor resolution
You can manually optimize the screen performance for the VGA (analog) input at any time from the
Auto Adjustment menu in the OSD. You can download the auto-adjustment pattern software utility from
http://www.hp.com/support.
Do not use this procedure if the monitor is using an input other than VGA. If the monitor is using a VGA
(analog) input, this procedure can correct the following image quality conditions:
● Fuzzy or unclear focus
● Ghosting, streaking, or shadowing eects
● Faint vertical bars
● Thin, horizontal scrolling lines
● An o-center picture
To use the auto-adjustment feature:
1. Turn the monitor on, and then wait for 20 minutes before adjusting.
2. Press the Menu button to open the OSD menu, select Image, and then select Auto Adjustment. If the
result is not satisfactory, continue with the procedure.
Button lockouts 27
3. Open the auto-adjustment utility. (You can download this utility from http://www.hp.com/support.) The
setup test pattern is displayed.
4. Press the esc key or any other key on the keyboard to exit the test pattern.
Optimizing image performance (analog input)
If you would like to customize your settings, this section describes how to manually optimize your monitor's
image.
You can adjust two controls in the on-screen display to improve image performance: Clock and Phase
(available in the OSD menu). Use these controls only when the auto-adjustment function does not provide a
satisfactory image.
NOTE: You can adjust the Clock and Phase controls only when you use an analog (VGA) input. These
controls are not adjustable for digital inputs.
The Clock must rst be set correctly because the Phase settings are dependent on the main Clock setting.
● Clock—Increases or decreases the value to minimize any vertical bars or stripes visible on the screen
background.
● Phase—Increases or decreases the value to minimize video ickering or blurring.
NOTE: When you use the controls, you will obtain the best results by using the auto-adjustment pattern
software utility. You can download this utility from http://www.hp.com/support.
When adjusting the Clock and Phase values, if the monitor images become distorted, continue adjusting the
values until the distortion disappears. To restore the factory settings, press the Menu button to open the
OSD menu, then select Management, select Factory Reset, and select Yes.
To eliminate vertical bars (Clock):
1. Press the Menu button to open the OSD menu, select Image, and then select Clock and Phase.
2. Select Clock, and then use the OSD buttons on the monitor that display up and down arrow icons to
eliminate vertical bars. Press the buttons slowly so that you do not miss the optimum adjustment point.
28
Chapter 4 Support and troubleshooting
3. After adjusting the Clock, if ickering, blurring, or bars appear on the screen, proceed to adjust the Phase.
To remove ickering or blurring (Phase):
1. Press the Menu button to open the OSD menu, select Image, and then select Clock and Phase.
2. Select Phase, and then use the OSD buttons on the monitor that display up and down arrow icons to
eliminate ickering or blurring. Flickering or blurring might not be eliminated, depending on the computer
or graphics controller card installed.
To correct screen position (Horizontal Position or Vertical Position):
1. Press the Menu button to open the OSD menu, select Image, and then select Image Position.
2. Press the OSD buttons on the monitor that display up and down arrow icons to properly adjust the
position of the image in the display area of the monitor. The Horizontal Position shifts the image left or
right; the Vertical Position shifts the image up or down.
Optimizing image performance (analog input) 29
Maintaining the monitor5
Properly maintained, your monitor can run for many years. These instructions provide steps you can perform
to keep your monitor in the best condition.
Maintenance guidelines
Follow these instructions to enhance the performance and extend the life of the monitor.
● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls
that are covered in the operating instructions. If the monitor is not operating properly or has been
dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
● Use only a power source and connection appropriate for this monitor, as indicated on the label or back
plate of the monitor.
● Be sure that the total ampere rating of the products connected to the outlet does not exceed the current
rating of the AC outlet and that the total ampere rating of the products connected to the cord does not
exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for
each device.
● Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug
rmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
● Turn the monitor o when it is not in use, and use a screen saver program. Doing this can substantially
increase the life expectancy of the monitor.
NOTE: A burned-in image on the monitor is not covered under the HP warranty.
● Never block the slots and openings of the cabinet or push objects into them. These openings provide
ventilation.
● Do not drop the monitor or place it on an unstable surface.
● Do not allow anything to rest on the power cord. Do not walk on the cord.
● Keep the monitor in a well-ventilated area, away from excessive light, heat, or moisture.
Cleaning the monitor
Use these instructions to clean your monitor when necessary.
1. Turn o the monitor and unplug the power cord from the AC outlet.
2. Disconnect any external devices.
3. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
30
Chapter 5 Maintaining the monitor
4. For more diicult cleaning situations, use a 50/50 mix of water and isopropyl alcohol.
IMPORTANT: Do not use cleaners that contain petroleum-based materials such as benzene, thinner, or
any volatile substance to clean the monitor screen or cabinet. These chemicals might damage the
monitor.
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface.
Never spray the cleaner directly on the screen surface. It can run behind the bezel and damage the
electronics. The cloth should be moist, but not wet. Water dripping into the ventilation openings or other
points of entry can cause damage to the monitor. Allow the monitor to air-dry before use.
5. After you remove the dirt and debris, you can also clean the surfaces with a disinfectant. The World
Health Organization (WHO) recommends cleaning surfaces, followed by disinfection, as a best practice
for preventing the spread of viral respiratory illnesses and harmful bacteria. A disinfectant that is within
HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. This
solution is also known as rubbing alcohol and is sold in most stores.
Shipping the monitor
Keep the original packing box in a storage area. You might need it later if you ship the monitor or move.
Shipping the monitor 31
Technical specicationsA
This section contains technical specications for the physical aspects of your monitor, such as the weight and
viewing dimensions, as well as required environmental operating conditions and power source ranges.
All specications represent the typical specications provided by HP component manufacturers; actual
performance can vary either higher or lower.
NOTE: For the latest specications or additional specications for this product, go to
http://www.hp.com/go/quickspecs/ and search for your specic monitor model to nd the model-specic
QuickSpecs.
86.4 cm (34 in) model
specications
This section provides specications for your monitor.
Table A-1 Technical specications
Specication Measurement
Display, wide-screen 86.4 cm 34 in
Type IPS
Viewable image size 86.4 cm diagonal 34 in diagonal
Maximum weight (unpacked) 11.4 kg 25.1 lbs
Dimensions (include base)
Height (highest position) 58.52 cm 23.04 in
Height (lowest position) 43.52 cm 17.13 in
Depth 27.25 cm 10.73 in
Width 81.38 cm 32.04 in
Tilt –5° to +10°
Environmental requirements temperature
Operating temperature 5°C to 35°C 41°F to 95°F
Storage temperature –10°C to 60°C –14°F to 140°F
Storage humidity 5% to 95% (noncondensing)
Power source 100 V ac to 240 V ac 50/60 Hz
Input terminal One HDMI port, one DisplayPort connector, and one USB Type-C DisplayPort
connector
32 Appendix A Technical specications
Preset display resolutions
The following display resolutions are the most commonly used modes and are set as factory defaults. The
monitor automatically recognizes these preset modes, and they will appear properly sized and centered on
the screen.
Preset display resolutions
The following display resolutions are the most commonly used modes and are set as factory defaults. This
monitor automatically recognizes these preset modes, and they will appear properly sized and centered on
the screen.
Table A-2 Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.47 60
2 720 × 400 31.47 70
3 800 × 600 37.88 60
4 1024 × 768 48.36 60
5 1280 × 720 45.00 60
6 1280 × 800 49.70 60
7 1280 × 1024 63.98 60
8 1440 × 900 55.94 60
9 1440 × 900 55.47 60
10 1600 × 900 60.00 60
11 1680 × 1050 65.29 60
12 1920 × 1080 67.50 60
13 1920 × 1200 74.04 60
14 1920 × 1200 74.56 60
15 2560 × 1080 66.00 60
16 2560 × 1440 88.79 60
17 3440 × 1440 88.82 60
18 3440 × 1440 73.68 50 (HDMI only)
High-denition video formats
This section provides high-denition video formats.
Preset display resolutions
33
Table A-3 High-denition video formats
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480p 640 × 480 31.47 60.00
2 720 × 480p 720 × 480 31.47 60.00
3 1280 × 720p 1280 × 720 37.50 50.00
4 1280 × 720p 1280 × 720 45.00 60.00
5 1920 × 1080p 1920 × 1080 56.26 50.00
6 1920 × 1080p 1920 × 1080 67.50 60.00
Energy saver feature
This monitor supports a reduced power state.
The reduced power state is initiated if the monitor detects the absence of either the horizontal sync signal
or the vertical sync signal. Upon detecting the absence of these signals, the monitor screen is blank, the
backlight is turned
o, and the power light turns amber. In the reduced power state, the monitor uses < 0.5 W
of power. There is a brief warm-up period before the monitor returns to its normal operating state.
See the computer manual for instructions on setting the energy saver mode (sometimes called “power
management feature”).
NOTE: This power saver feature works only when the monitor is connected to a computer that has energy-
saver features.
By selecting the settings in the monitor Sleep Timer utility, you can also program the monitor to initiate the
reduced power state at a predetermined time. When the monitor Sleep Timer utility initiates the reduced
power state, the power light blinks amber.
34 Appendix A Technical specications
AccessibilityB
HP's goal is to design, produce, and market products, services, and information that everyone everywhere
can use, either on a stand-alone basis or with appropriate third-party assistive technology (AT) devices or
applications.
HP and accessibility
Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reected in
everything HP does. HP strives to create an inclusive environment focused on connecting people to the power
of technology throughout the world.
Finding the technology tools you need
Technology can unleash your human potential. Assistive technology removes barriers and helps you create
independence at home, at work, and in the community. Assistive technology helps increase, maintain, and
improve the functional capabilities of electronic and information technology.
For more information, see Finding the best assistive technology on page 36.
The HP commitment
HP is committed to providing products and services that are accessible for people with disabilities. This
commitment supports the company's diversity objectives and helps ensure that the benets of technology are
available to all.
The HP accessibility goal is to design, produce, and market products and services that can be eectively used
by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive
devices.
To achieve that goal, this Accessibility Policy establishes seven key objectives to guide HP actions. All HP
managers and employees are expected to support these objectives and their implementation in accordance
with their roles and responsibilities:
● Raise the level of awareness of accessibility issues within HP, and provide employees with the training
they need to design, produce, market, and deliver accessible products and services.
● Develop accessibility guidelines for products and services, and hold product development groups
accountable for implementing these guidelines where competitively, technically, and economically
feasible.
● Involve people with disabilities in the development of accessibility guidelines and in the design and
testing of products and services.
● Document accessibility features, and make information about HP products and services publicly available
in an accessible form.
● Establish relationships with leading assistive technology and solution providers.
● Support internal and external research and development that improves assistive technology relevant to
HP products and services.
Accessibility
35
● Support and contribute to industry standards and guidelines for accessibility.
International Association of Accessibility Professionals (IAAP)
IAAP is a not-for-prot association focused on advancing the accessibility profession through networking,
education, and certication. The objective is to help accessibility professionals develop and advance their
careers and to better enable organizations to integrate accessibility into their products and infrastructure.
As a founding member, HP joined to participate with other organizations to advance the eld of accessibility.
This commitment supports HP’s accessibility goal of designing, producing, and marketing products and
services that people with disabilities can eectively use.
IAAP will make the profession strong by globally connecting individuals, students, and organizations to learn
from one another. If you are interested in learning more, go to http://www.accessibilityassociation.org to join
the online community, sign up for newsletters, and learn about membership options.
Finding the best assistive technology
Everyone, including people with disabilities or age-related limitations, should be able to communicate,
express themselves, and connect with the world using technology. HP is committed to increasing accessibility
awareness within HP and with our customers and partners.
Whether it’s large fonts that are easy on the eyes, voice recognition that lets you give your hands a rest, or
any other assistive technology to help with your specic situation—a variety of assistive technologies make
HP products easier to use. How do you choose?
Assessing your needs
Technology can unleash your potential. Assistive technology removes barriers and helps you create
independence at home, at work, and in the community. Assistive technology (AT) helps increase, maintain,
and improve the functional capabilities of electronic and information technology.
You can choose from many AT products. Your AT assessment should allow you to evaluate several products,
answer your questions, and facilitate your selection of the best solution for your situation. You will nd that
professionals qualied to do AT assessments come from many elds, including those licensed or certied
in physical therapy, occupational therapy, speech/language pathology, and other areas of expertise. Others,
while not certied or licensed, can also provide evaluation information. You will want to ask about the
individual's experience, expertise, and fees to determine if they are appropriate for your needs.
Accessibility for HP products
These links provide information about accessibility features and assistive technology, if applicable and
available in your country or region, that are included in various HP products. These resources will help you
select the specic assistive technology features and products most appropriate for your situation.
●
HP Aging & Accessibility: Go to http://www.hp.com, type Accessibility in the search box. Select
Oice of Aging and Accessibility.
● HP computers: For Windows 7, Windows 8, and Windows 10, go to http://www.hp.com/support,
type Windows Accessibility Options in the Search our knowledge search box. Select the
appropriate operating system in the results.
● HP Shopping, peripherals for HP products: Go to http://store.hp.com, select Shop, and then select
Monitors or Accessories.
If you need additional support with the accessibility features on your HP product, see Contacting support on
page 39.
36
Appendix B Accessibility
Additional links to external partners and suppliers that may provide additional assistance:
● Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft Oice)
● Google Products accessibility information (Android, Chrome, Google Apps)
Standards and legislation
Countries worldwide are enacting regulations to improve access to products and services for persons with
disabilities. These regulations are historically applicable to telecommunications products and services, PCs
and printers with certain communications and video playback features, their associated user documentation,
and their customer support.
Standards
The US Access Board created Section 508 of the Federal Acquisition Regulation (FAR) standards to address
access to information and communication technology (ICT) for people with physical, sensory, or cognitive
disabilities.
The standards contain technical criteria specic to various types of technologies, as well as performance
based requirements which focus on functional capabilities of covered products. Specic criteria cover
software applications and operating systems, web-based information and applications, computers,
telecommunications products, video and multimedia, and self-contained closed products.
Mandate 376 – EN 301 549
The European Union created the EN 301 549 standard within Mandate 376 as an online toolkit for public
procurement of ICT products. The standard species the accessibility requirements applicable to ICT products
and services, with a description of the test procedures and evaluation methodology for each requirement.
Web Content Accessibility Guidelines (WCAG)
Web Content Accessibility Guidelines (WCAG) from the W3C's Web Accessibility Initiative (WAI) helps web
designers and developers create sites that better meet the needs of people with disabilities or age-related
limitations.
WCAG advances accessibility across the full range of web content (text, images, audio, and video) and web
applications. WCAG can be precisely tested, is easy to understand and use, and allows web developers
exibility for innovation. WCAG 2.0 has also been approved as ISO/IEC 40500:2012.
WCAG specically addresses barriers to accessing the web experienced by people with visual, auditory,
physical, cognitive, and neurological disabilities, and by older web users with accessibility needs. WCAG 2.0
provides characteristics of accessible content:
● Perceivable (for instance, by addressing text alternatives for images, captions for audio, adaptability of
presentation, and color contrast)
● Operable (by addressing keyboard access, color contrast, timing of input, seizure avoidance, and
navigability)
● Understandable (by addressing readability, predictability, and input assistance)
● Robust (for instance, by addressing compatibility with assistive technologies)
Standards and legislation
37
Legislation and regulations
Accessibility of IT and information has become an area of increasing legislative importance. These links
provide information about key legislation, regulations, and standards.
● United States
● Canada
● Europe
● Australia
Useful accessibility resources and links
These organizations, institutions, and resources might be good sources of information about disabilities and
age-related limitations.
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP
assumes no responsibility for information or contacts you encounter on the internet. Listing on this page
does not imply endorsement by HP.
Organizations
These organizations are a few of the many that provide information about disabilities and age-related
limitations.
● American Association of People with Disabilities (AAPD)
● The Association of Assistive Technology Act Programs (ATAP)
● Hearing Loss Association of America (HLAA)
● Information Technology Technical Assistance and Training Center (ITTATC)
● Lighthouse International
● National Association of the Deaf
● National Federation of the Blind
● Rehabilitation Engineering & Assistive Technology Society of North America (RESNA)
● Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI)
●
W3C Web Accessibility Initiative (WAI)
Educational institutions
Many educational institutions, including these examples, provide information about disabilities and age
related limitations.
● California State University, Northridge, Center on Disabilities (CSUN)
● University of Wisconsin - Madison, Trace Center
● University of Minnesota computer accommodations program
38
Appendix B Accessibility
Other disability resources
Many resources, including these examples, provide information about disabilities and age-related limitations.
● ADA (Americans with Disabilities Act) Technical Assistance Program
● ILO Global Business and Disability network
● EnableMart
● European Disability Forum
● Job Accommodation Network
● Microsoft Enable
HP links
These HP-specic links provide information that relates to disabilities and age-related limitations.
HP comfort and safety guide
HP public sector sales
Contacting support
HP oers technical support and assistance with accessibility options for customers with disabilities.
NOTE: Support is in English only.
● Customers who are deaf or hard of hearing who have questions about technical support or accessibility of
HP products:
– Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain
Time.
● Customers with other disabilities or age-related limitations who have questions about technical support
or accessibility of HP products, choose one of the following options:
– Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
– Complete the Contact form for people with disabilities or age-related limitations.
Other disability resources 39
Index
A
accessibility 35, 36, 38, 39
accessibility needs assessment 36
assistive technology (AT)
nding 36
purpose 35
AT (assistive technology)
nding 36
purpose 35
audio-out (headphone) jack 4
auto-adjustment (analog input) 26
C
calling technical support 2
components
front 4
rear 4
connectors
DisplayPort 4
mini DisplayPort 4
power 4
customer support, accessibility 39
D
DisplayPort connector 4
F
front components 4
G
getting started 1
getting to know your monitor 2
H
HDMI port 4
HP Assistive Policy 35
HP resources 2
HP support 2
I
International Association of
Accessibility Professionals 36
J
jacks
audio-out (headphone) 4
L
label 5
M
menu button 4
model
specications 32
model specications 32
O
optimizing image performance
(analog input) 26, 28
OSD button 4
P
ports
HDMI 4
USB Type-C 4
power connector 4
product label 5
product number 5
R
rear components 4
resources, accessibility 38
S
safety information 1
Section 508 accessibility
standards 37
serial number 5
standards and legislation,
accessibility 37
support 2
T
technical support 2
U
USB Type-C port 4
W
warnings 1
40 Index
