10190 • 102824
1
52” PIPER GLEN
CEILING FAN
Owner’s Manual
Model #20857
SKU # 355-2107
If a problem cannot be remedied or you are experiencing diculty in installation, please contact
the Service Department: 1-877-459-3267, 8 a.m. - 5 p.m. Central Time, Monday - Friday.
PACKAGE CONTENTS
2
HARDWARE KIT CONTENTS
1. Mounting Bracket
2. Canopy
3. Mounting Bracket Screw
(x4)
4. Downrod
5. Downrod Clip
6. Downrod Pin
7. Yoke Cover
8. Set Screw (x2)
9. Motor Assembly
10. Fitter Plate
11. Fitter Plate Screw (x4)
12. Light Pan
13. Light Pan Screw (x3)
14. Light Kit
15. Bowl
16. Blade Balancing Kit
17. Blade (x5)
18. Remote Pack
19. Hardware Kit
20. Owner’s Manual
21. 36-Inch Lead Wire
AA. Wire Connector
BB. Blade Screw (x15)
CC. Blade Washer (x15)
Unpack your fan and check the contents. You should
have the following items:
PACKAGE CONTENTS
HARDWARE KIT CONTENTS
Note: Some extra hardware has been included. The
quantity listed above is the number required for
installation.
TOOLS REQUIRED (not included)
Tools required for assembly: Electrical tape, Phillips Screwdriver, Pliers, Safety Glasses, Step Ladder, Wire Cutters
and Wire Strippers
Helpful Tools: AC Tester Light, Tape Measure, and Wiring Handbook
AA BB CC
Hardware
Kit
Owner’s
Manual
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MOUNTING OPTIONS
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Two Mounting Options
Downrod Mount
Angled Ceiling Mount (Up to 10 degrees)
A. 14 in. B. 11.57 in. C. 9.06 in. D. 5.8 in.
DIMENSION REFERENCE
C
D
B
A
Choose one of the following mounting options:.
Downrod Mount is best suited for ceilings 8 ft. or higher. For taller ceilings you may want to use a longer downrod
(not included).
Angled Ceiling Mount is best suited for angled or vaulted ceilings. A longer downrod is sometimes necessary to
ensure proper blade clearance from the ceiling. If using the angle mount, check to ensure the ceiling angle is not
steeper than 10°.
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READ ALL SAFETY INFORMATION AND INSTALLATION INSTRUCTIONS BEFORE YOU BEGIN INSTALLING THE
FAN AND SAVE INSTRUCTIONS.
This fan is intended for indoor locations. It is not suitable for damp or outdoor locations.
To reduce the risk of personal injury, do not bend the blade brackets when installing the brackets, balancing
the blades or cleaning fan. Do not insert foreign objects in between rotating fan blades.
Before changing the fan direction, turn o the fan and wait for the fan blades to stop completely.
The safeguards provided by these safety instructions and by the separate installation instructions are not
meant to cover all possible conditions and situations that may occur. It must be understood that common
sense, caution and care are factors which can not be built into this product. These factors must be supplied
by the person(s) installing, caring for and operating the fan.
The fan weight is Net Weight: 17.77 lb (8,06 kg). Be sure the outlet box (not included) is securely attached
to the building structure and is marked “Acceptable For Fan Support”. Failure to do so can result in serious
injury.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment o and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the equipment and receiver
--Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
--Consult the dealer or an experienced radio/TV technician for help.
Please note changes or modications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
HKC-US, 3350 Players Club Pkwy. #225, Memphis, TN 38125, 1-877-459-3267
SAFETY INSTRUCTIONS
CAUTION:
SAFETY INSTRUCTIONS
CARE AND MAINTENANCE
WARNING:
To avoid risk of electric shock, be sure to shut o power at the main fuse or circuit breaker box before installing
or servicing this xture. Turning o the electrical power by using the light switch is not sucient to prevent
electrical shock.
To reduce the risk of injury, install the fan so that the blades are at least 7 feet (2.1 Meters) above the oor and
at least 18 inches (0.5 Meters) from the tip of the blades to the wall.
To reduce the risk of re, electric shock, or personal injury, mount to outlet box marked “acceptable for fan
support” and use mounting screws provided with the outlet box.
The installation has to be in accordance with the National Electrical Code, ANSI/NFPA 70-1999 and local codes.
If you are unfamiliar with the methods of installing electrical wiring, seek the services of a qualied licensed
electrician.
Using a full-range dimmer switch to control fan speed will cause a loud humming noise from the fan. To reduce
the risk of re or electric shock, do NOT use a full-range dimmer switch to control the fan speed.
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At least twice each year, lower the canopy to check the downrod assembly, and then tighten all screws on the fan.
Clean the motor housing with only a soft brush or lint-free cloth to avoid scratching the nish. Clean the blades
with a lint-free cloth.
Important: Shut o the main power supply before you begin any maintenance tasks. Do not use water or a damp
cloth to clean the ceiling fan.
Total xture wattage is 28 watts; do not attempt to replace LED.
Battery Replacement: Use 1.5 V, AAA alkaline batteries.WARNING: Keep batteries out of reach of children. May
be fatal if swallowed. In the event that a battery is swallowed, immediately consult a doctor. Non-rechargeable
batteries are not to be recharged. Do not mix dierent types of batteries such as alkaline, carbon-zinc, or
rechargeable batteries. Do not mix old and new batteries. Batteries are to be inserted with the correct polarity.
Exhausted batteries are to be removed from the product. Do not dispose of batteries in re, as they may explode
or leak.
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ASSEMBLY INSTRUCTIONS
2
1
2. Loosen all four mounting bracket screws located on
the mounting bracket and completely remove the two
screws from the round holes in the canopy. Save the
screws for later. Remove the canopy from the mounting
bracket. Then, install the mounting bracket to the outlet
box (sold separately) using the screws and washers
provided with the outlet box.
WARNING: To reduce the risk of re, electric shock,
or personal injury, mount to the outlet box marked
“acceptable for fan support” and use the mounting
screws and washers provided with the outlet box.
Mounting Bracket Screw
1. Turn OFF the electrical power at the main fuse or cir-
cuit breaker.
DANGER: Failure to disconnect the power supply prior
to installation may result in serious injury or death.
Downrod
Clip
Set Screw
Yoke
Downrod
Pin
Orange
Packing
Material
3. Remove the downrod clip and downrod pin from the
downrod. Then loosen, but don’t remove the two set
screws in the yoke.
Note: Remove and dipose of the orange packing
material from the yoke of the motor assembly.
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Downrod
Canopy
Yoke Cover
Yoke
36-Inch
Lead Wire
4. Insert the downrod through the canopy and yoke
cover. Feed the wire from the fan through the downrod.
Depending on the length of downrod you use, you may
need to use the 36-inch lead wire to accomodate a 36
or 48-inch downrod (sold separately). When necessary,
connect the 3-pin connector extending from the center of
the downrod to one end of the 36-inch lead wire.
Note: The downrod included with this fan will not utilize
the 36-inch lead wire.
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7
White (neutral)
Wire
Connector
3-Pin Connector
(connected to fan wire)
Red
Black (hot)
White
Bare/Green
(ground)
Tab
Slot
Downrod
Mounting
Bracket
ASSEMBLY INSTRUCTIONS
6
5
5. Slide the downrod into the yoke of the motor assembly,
align the holes, then reinstall the downrod pin and
downrod clip. Secure with the two set screws and slide
the yoke cover down until it rests on top of the motor
assembly.
Note: With wiring extending out of the downrod, measure
8 inches of lead wire and cut the excess wire with wire
cutters (not included). Then strip 1/2” of insulation from
the end of each wire.
Downrod Pin
Yoke
Downrod
Downrod Clip
Yoke Cover
Set Screw
6. Install the ball end of the downrod into the opening
of the mounting bracket. Rotate the downrod until the
tab in the mounting bracket is seated in the slot in the
downrod ball.
WARNING: The fan and/or downrod should not rotate in
the mounting bracket, if installed correctly. Failure to align
the slot in the downrod ball with the tab on the mounting
bracket may result in fan falling causing serious injury or
death.
7. Insert the receiver, antenna rst, into the mounting
bracket with the at side facing the ceiling.
Note: The receiver will rest directly on top of the
downrod. Connect the 3-pin connector from the downrod
to the 3-pin connector from the receiver.
Mounting Bracket
Receiver
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7
8. Use wire connectors and push-in connectors to
connect the receiver and fan wires to the supply wires
from outlet box according to the wiring diagram and the
following instructions:
• Connect the Green wire from the downrod and
mounting bracket to the Bare/Green (ground) supply
wire.
• Lift the lever and then push the White (neutral) supply
wire into the empty wire hole of the push-in wire
connector preassembled to the White wire from the
receiver (AC IN N) of remote pack.
• Lift the lever and then push the Black (hot) supply
wire into the empty wire hole in push-in wire connector
preassembled to the Red wire (AC IN L) from the receiver
of remote pack.
WARNING: After the connections have been made, the
connected wires should be turned upward and pushed
carefully up into the outlet box. Place the Black and
White wire connections on opposite sides of the outlet
box.
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ASSEMBLY INSTRUCTIONS
9. Raise the canopy, ensure the two mounting bracket
screws are aligned with the J-shaped slots in the canopy.
Then turn the canopy in a clockwise direction until the
mounting bracket screws are completely engaged in
the J-shaped slots. Install the two previously removed
mounting bracket screws in the round holes. Securely
tighten all mounting bracket screws.
Canopy
Round
Hole
Mounting Bracket Screw
J-shaped Slot
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Blade Screw
Blade
Washer
Blade
Slot
11. Remove one of the four tter plate screws
preassembled to the tter plate and loosen the other
three but do not remove. Feed the single-pin connectors
through the center hole in the light pan. Align the
keyhole slots in the light pan with the loosened screws
in the tter plate. Turn light pan clockwise and replace
the previously removed tter plate screw. Tighten all
screws.
12. Remove one of the three light pan screws from the
light pan and loosen the other two but do not remove.
Connect the single-pin connector from the light pan to
the single-pin connector from the light kit--Blue to Black
and White to White. Lift the two keyhole slots in the light
kit over the two loosened light pan screws and turn in a
clockwise direction. Then, use the previously removed
light pan screw to secure the light kit to the light pan.
Tighten all screws.
Light Kit
10. Partially insert the blade screws along with the blade
washers through the blade. Tighten each blade screw
with a Phillips screwdriver (not included), starting with
the one in the middle. Repeat this step for the remaining
blades.
Single-pin
Connector
Single-pin
Connector
Keyhole
Slot
Keyhole Slot
Light Pan Screw
Light Pan
Light Pan
Fitter Plate Screw
Fitter Plate
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ASSEMBLY INSTRUCTIONS
13. Attach the bowl to the light kit by twisting the bowl
rmly in a clockwise direction until it is secure.
CAUTION: Avoid cross-threading the bowl during
installation. Improper installation could cause the bowl
to be dicult to remove or fall, which could cause
serious injury.
15. Turn ON the electrical power at the main fuse or
circuit breaker and the wall switch.
Assembly is complete.
Light Kit
Bowl
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14. The remote control from the remote pack comes
equipped with a wall bracket. If you wish to install the
wall bracket, remove the small plate to expose the
screw holes. Insert wall bracket screws through holes
and into wall, then cover with the previously removed
small plate. The remote can be stored in the wall bracket
for easy access.
Bracket Screw
Wall
Bracket
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15
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OPERATING INSTRUCTIONS
Sleep Timer
Fan Power
Light Color
LED Indicator
Light Control
Light Delay
Variable Breeze
LEARN
Button
Battery
Compartment
(battery door
removed)
Home Shield™
2. LEARN - Syncs remote control to receiver (see
troubleshooting for instructions).
1. To operate the fan using the remote, press and release
the following buttons:
LED Indicator - Indicates the three speeds of the fan. It
should illuminate when any remote button is pressed. If
not, replace the 1.5 V, AAA batteries.
Fan Power has three options:
( / ) - Turns the fan o or turns on at previously
selected speed.
( + ) - Increases fan speed
( - ) - Decreases fan speed.
Sleep Timer - Turns o fan after 2 hours (2hr), 4 hours
(4hr), or 8 hours (8hr). Press ( / ) to deactivate.
Light Delay - Delays turning o light for one minute
which allows safe exit from room. Light blinks to conrm
function is active. Press Light Control to deactivate and
turn light o.
Home Shield™ - Simulates occupancy while away from
home. Fan remains o and the light randomly turns on
for a minimum of ve minutes and a maximum of 20
minutes. The light remains o for 60 minutes between
events. Press and hold button to activate. Light will blink
twice to conrm Home Shield is active. Press any button
to cancel.
Variable Breeze - Simulates a natural breeze, as if you
were outside.
Light Control - Tap button to turn the light on and o.
Press and hold button to dim or brighten the lights.
Light Color – Press and hold button to cycle through
the color temperatures from 2200K (warm white) to
6500K (daylight).
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2
3
Reverse
Switch
3. Using a ceiling fan will allow you to raise your
thermostat setting in summer and lower your
thermostat setting in winter without feeling a dierence
in your comfort.
In warmer weather, push the reverse switch to the left
for downward airow creating a wind chill eect.
In cooler weather, push the reverse switch to the right
for upward airow that can help move stagnant, hot air
o the ceiling area.
Important: Wait for the fan to stop before moving the
reverse switch. The reverse switch must be set either
completely left or right in order for the fan to function
correctly. If the reverse switch is set in the middle
position, the fan will not operate.
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If you have diculty operating your new ceiling fan, it may be the result of incorrect assembly, installation or
wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults, please
check the Troubleshooting section below. If a problem cannot be remedied or you are experiencing diculty in
installation, please contact the Service Department: 1-877-459-3267, 8 a.m. - 5 p.m. Central Time, Monday - Friday.
PROBLEM SUGGESTED REMEDY
1. Fan does not start 1. Make sure that the wall switch is turned ON.
2. Check main and branch circuit fuses or circuit breakers.
3. Check all wire connections from household supply wires to the fan.
4. Make sure forward/reverse switch is pushed completely left or right. Fan will not
operate when switch is in the middle.
1. Make sure all screws in motor assembly are snug, but not overtightened.
2. Make sure the screws that attach the blades to the motor are tight.
3. Make sure wire connectors are not rattling against each other or against the
interior wall of the canopy.
4. Some fan motors are sensitive to signals from Solid State variable speed controls.
DO NOT USE a Solid State variable speed control.
5. Ensure fan does not wobble excessively (see Fan wobbles solutions below).
1. Ensure the mounting bracket is tightened securely to outlet box and outlet box is
mounted rmly to ceiling joist.
2. Ensure all blades are screwed rmly into blade arms.
3. Switch one blade with a blade from the opposite side. Or balance the fan using
the blade balancing kit.
4. If blade wobble is still noticeable, interchanging two adjacent (side by side)
blades can redistribute the weight and possibly result in smoother operation.
1. Check for loose or disconnected 9-pin and/or single-pin connectors in switch
housing or light kit.
2. Ensure the black wire from fan is connected to hot power supply wire.
1. To re-sync REMOTE to the fan - Turn o the power at the breaker box for at least
10 seconds and then turn the power back on. Within 30 seconds, press and hold
the “LEARN” button on the back of the remote for 3 seconds. The fan will turn on
and the light will blink twice and stay on, signaling a successful synchronization.
2. Insert new AAA batteries in battery compartment of the wall control.
3. If there are several fans in close proximity, turn power o to other fans and re-
sync the remote (see Corrective Action 1 above).
2. Fan is noisy
3. Fan wobbles
4. Light does not work:
TROUBLESHOOTING
5. Remote control does
not work:
WARNING: To reduce the risk of re, electrical shock or personal injury, shut o the power supply to fan before
you begin any maintenance tasks.
LIMITED LIFETIME WARRANTY
To obtain Service, please contact the Service Department:
1-877-459-3267, 8 a.m. - 5 p.m. Central Time, Monday - Friday.
Model Name: 52” Piper Glen Ceiling Fan
Model No: 20857 - Matte Black (SKU: 355-2107)
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Set forth below, the manufacturer warrants the fan motor for this Patriot Lighting ceiling fan to be free
from defects in workmanship and material for the life of the product. Also, subject to the limitations
below, the manufacturer warrants all ceiling fan parts (“ceiling fan parts” excludes the motor and parts
made in whole or in part with glass) to be free from defects in workmanship and material for a period of
one year after the date of purchase by the original purchaser at retail.
All claims must be made by the original purchaser from an authorized dealer, whether such purchaser
purchased the product through a store or contractor. Ceiling fan part defects must be reported within the
rst year from the date of purchase. Parts made in whole or in part with glass and the nishes of metal
and other surfaces are not warranted.
Purchasers are responsible for all costs of removing and reinstalling the product. Any damage to any
part caused by ordinary wear and tear, accident, misuse, or improper installation, is not covered by
this warranty. The manufacturer assumes no responsibility whatsoever for fan installation. Any service
performed by a non-licensed electrician will render the warranty invalid.
The manufacturer’s sole responsibility shall be to repair or replace the motor, parts, or product within the
terms stated above. The manufacturer shall not be liable for any loss or damage of any kind, including any
incidental or consequential damages resulting directly or indirectly, from any breach of warranty, express
or implied, or any other failure of this product. Some states do not allow the exclusion or limitation of
incidental or consequential damages so this limitation may not apply to you.
If the original purchaser ceases to own the fan, this warranty is voided.
Should the purchaser encounter a problem with your fan related to defects in workmanship or materials
within the warranty period associated with the defective part, the manufacturer agrees to replace the
defective part without charge, or at its option, to replace the ceiling fan with a comparable or superior
model.
The manufacturer’s warranties are limited to the written warranties set out in this ceiling fan limited
lifetime warranty. All other express and implied warranties, including, without limitation, the implied
warranty of tness for a particular purpose and the implied warranty of merchantability is disclaimed.
Some states do not allow the disclaimer of implied warranties, so this disclaimer may not apply to you.
