OWNER'S MANUAL
WASHTOWER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
WWT-1910B / WWT-1910W / WWT-1910BLU / WWT-1910FG / WWT-1910MGR
MFL71983233
Rev.03_112924
www.lg.com
Copyright © 2024 LG Electronics. All Rights Reserved
TABLE OF CONTENTS
This manual may contain images or
content that may be different from the
model you purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE...........................................................4
WARNING............................................................................................................4
CARING FOR THE ENVIRONMENT..................................................................10
INSTALLATION
Parts and Specifications ..................................................................................11
Installation Place Requirements ....................................................................15
Unpacking the Appliance ................................................................................17
Connecting the Water Supply Hose...............................................................18
Installing the Drain Hose ................................................................................19
Levelling the Appliance ...................................................................................21
Disassembly......................................................................................................23
OPERATION-WASHER
Operation Overview.........................................................................................25
Preparing the Wash Load ...............................................................................26
Adding Detergents and Softeners .................................................................27
Control Panel and Programme Table............................................................31
Extra Options and Functions ..........................................................................37
OPERATION-DRYER
Operation Overview.........................................................................................40
Preparing the Laundry ....................................................................................41
Control Panel and Programme Table............................................................43
Extra Options and Functions ..........................................................................49
SMART FUNCTIONS
Using LG ThinQ Application............................................................................52
Smart Diagnosis ...............................................................................................54
MAINTENANCE
Washer ..............................................................................................................56
Dryer..................................................................................................................60
TROUBLESHOOTING
Washer ..............................................................................................................64
Dryer..................................................................................................................72
Common............................................................................................................76
4
SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
The following safety guidelines are intended to prevent unforeseen
risks or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
Safety Messages
WARNING
WARNING
• To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic
precautions, including the following:
Technical Safety
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety.
This symbol is displayed to indicate matters and operations
that can cause risk. Read the part with this symbol carefully
and follow the instructions in order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.
5
SAFETY INSTRUCTIONS
ENGLISH
• Children should be supervised to ensure that they do not play with
the appliance.
• If the power cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order
to avoid a hazard.
• The inlet water pressure must be between 100 kPa and 800 kPa.
• Use a new hose or hose-set supplied with the appliance. Reusing old
hoses can cause a water leak and subsequent property damage.
• Ventilation openings must not be obstructed by a carpet.
• Do not dry unwashed items in the appliance.
• Fabric softeners, or similar products, should be used as specified by
the fabric softener instructions.
• Remove all objects from pockets such as lighters and matches.
• Never stop the appliance before the end of the drying cycle unless all
items are quickly removed and spread out so that the heat is
dissipated.
• The appliance is not to be used if industrial chemicals have been used
for cleaning.
• Items that have been soiled with substances such as cooking oil,
vegetable oil, acetone, alcohol, petroleum, kerosene, spot removers,
turpentine, waxes and wax removers should be washed in hot water
with an extra amount of detergent before being dried in the
appliance.
• Items such as foam rubber (latex foam), shower caps, waterproof
textiles, rubber backed articles and clothes or pillows fitted with foam
rubber pads should not be dried in the appliance.
• Do not drink the condensed water. Failure to do so may result in food-
borne illnesses.
• If the supply cord is damaged, it must be replaced by the
manufacturer or its service agents or similarly qualified person in
order to avoid a hazard.
• The lint filter must be cleaned frequently.
• Lint must not to be allowed to accumulate around the appliance.
6
SAFETY INSTRUCTIONS
• Do not spray dry cleaning detergent directly onto the appliance or
use the appliance to dry clothes left with dry cleaning detergent.
• Do not dry clothes stained with oil substances. Oil substances
(including edible oils) stained on clothes cannot be completely
removed even after washing with water.
• The appliance must not be supplied through an external switching
device, such as a timer, or connected to a circuit that is regularly
switched on and off by a utility.
• Remove clothes from the product immediately when drying is
complete or the power is turned off during the drying process.
Leaving clothes that has been dried in the appliance unattended
could result in fire. Clothes not removed from the appliance after
drying could result in fire. Remove clothes immediately after drying,
and then hang or lay the clothes flat to cool.
• Oil-affected items can ignite spontaneously, especially when exposed
to heat sources such as in a tumble dryer. The items become warm,
causing an oxidation reaction in the oil. Oxidation create heat. If the
heat cannot escape, the items can become hot enough to catch fire.
Piling, stacking or storing oil-affected items can prevent heat from
escaping and so create a fire hazard.
• If it is unavoidable that fabrics that contain vegetable or cooking oil
or have been contaminated by hair care products be placed in a
tumble dryer they should first be washed in hot water with extra
detergent – this will reduce, but not eliminate, the hazard.
• This appliance is intended to be used in household only.
• Potentially there could be hydrogen built-up in hot water system that
has not been used for two weeks or more. In this instance, hot water
faucets should be allowed to run for several minutes prior to use of
the appliance.
Maximum Capacity
The maximum capacity in some cycles for dry clothes to be used is
Wash (19 kg)/Dry (10 kg)
.
7
SAFETY INSTRUCTIONS
ENGLISH
WARNING - To avoid a fire
Installation
• Make sure the appliance is properly installed, grounded, and
adjusted by qualified service personnel according to the installation
instructions.
• Never attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.
• This appliance should only be transported by two or more people
holding the appliance securely.
• Do not install the appliance in a damp and dusty place. Do not install
or store the appliance in any outdoor area, or any area that is subject
to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.
• Make sure the power plug is completely pushed into the power
outlet.
• If the power cord is damaged or the hole of the outlet socket is loose,
do not use the power cord and contact an authorized service centre.
• Do not use multiple outlet sockets, an extension power cable or
double adapter with this appliance.
• Do not modify the power plug provided with the appliance. If it does
not fit the power outlet, have a proper outlet installed by a qualified
electrician.
• This appliance is equipped with a power cord having an equipment-
earthing / grounding conductor (earthing pin) and a grounding
power plug. The power plug must be plugged into an appropriate
outlet socket that is installed and earthed / grounded in accordance
with all local codes and ordinances.
Do not wash or dry clothes or items that have any
contaminants of flammable solvents or substances.
Do not clean the product with, or expose it to,
flammable substances.
8
SAFETY INSTRUCTIONS
• Improper connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance is
properly grounded.
• This appliance must not be installed behind a lockable door, a sliding
door or a door with a hinge on the opposite side to that of the
appliance, in such a way that a full opening of the appliance door is
restricted.
• This appliance must not be stored or used in any outdoor location.
• Tighten the drain hose to avoid separation.
Operation
• To avoid breaking the door glass, do not push too hard on the door
when closing.
• Do not apply any sharp objects to the control panel in order to
operate the appliance.
• Do not attempt to separate any panels or disassemble the appliance.
• Do not repair or replace any part of the appliance. All repairs and
servicing must be performed by qualified service personnel unless
specifically recommended in this Owner's Manual. Use only
authorized factory parts.
• Do not push down the door excessively, when the appliance door is
open.
• Do not put animals, such as pets into the appliance.
• Do not wash rugs, mats, shoes or pet blankets, stuffed toys, or any
other items other than clothes or sheets, in this machine.
• Keep the area underneath and around the appliance free of
combustible materials such as lint, paper, rags, chemicals, etc.
• Do not leave the appliance door open. Children may hang on the door
or crawl inside the appliance, causing damage or injury.
• Do not put in, wash or dry articles that have been cleaned in, washed
in, soaked in, or spotted with combustible or explosive substances
(such as waxes, wax removers, oil, paint, gasoline, degreasers,
drycleaning solvents, kerosene, petrol, spot removers, turpentine,
9
SAFETY INSTRUCTIONS
ENGLISH
vegetable oil, cooking oil, acetone, alcohol, etc.). Improper use can
cause fire or explosion.
• Items such as foam rubber (latex foam), shower caps, waterproof
textiles, rubber backed articles and clothes or pillows fitted with foam
rubber pads should not be dried in the appliance.
• Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, gasoline,
thinner, petroleum, insecticide, air freshener, cosmetics, etc.) near
the appliance.
• Never reach into the appliance while it is operating. Wait until the
drum has completely stopped.
• Do not touch the door during a high temperature programme.
• In case of a water leak from the appliance or flood, disconnect the
power plug and contact the LG Electronics customer information
centre.
• Turn off water taps to relieve pressure on hoses and valves and to
minimize leakage if a break or rupture should occur. Check the
condition of the fill hoses; they should be replaced after 5 years.
• If there is a gas leakage (isobutane, propane, natural gas, etc.) within
the home, do not touch the appliance or power plug and ventilate the
area immediately.
• If the drain hose or inlet hose is frozen during winter, use it only after
thawing.
• Keep all washing detergents, softener and bleach away from
children.
• Do not touch the power plug or the appliance controls with wet
hands.
• Do not bend the power cable excessively or place a heavy object on it.
• Avoid touching any water that is drained from the appliance during
the wash.
• Make sure that drainage is working properly. If water is not drained
properly, your floor may get flooded.
• When the air temperature is high and the water temperature is low,
condensation may occur and thus wet the floor.
10
SAFETY INSTRUCTIONS
• Wipe off dirt or dust on the contacts of the power plug.
Maintenance
• Disconnect the appliance from the power supply before cleaning the
appliance. Setting the controls to the OFF or stand by position does
not disconnect this appliance from the power supply.
• Securely plug the power plug in the outlet socket after completely
removing any moisture and dust.
• Do not spray water inside or outside the appliance to clean it.
• Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the outlet
socket.
• Only qualified service personnel from LG Electronics service centre
should disassemble, repair, or modify the appliance. Contact an LG
Electronics customer information centre if you move and install the
appliance in a different location.
Disposal
• Before discarding an old appliance, unplug it. Cut off the cable
directly behind the appliance to prevent misuse.
• Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
• Remove the door before disposing of or discarding this appliance to
avoid the danger of children or small animals getting trapped inside.
CARING FOR THE ENVIRONMENT
This dryer contains fluorinated greenhouse gases
R134a (GWP: 1430): 0.572t CO2-eq / 0.400 kg *1000. Hermetically
sealed.
11
INSTALLATION
ENGLISH
INSTALLATION
Parts and Specifications
NOTE
• Appearance and specifications may change without notice to improve the quality of the appliance.
Front View
a
Control Panel
b
Lint Filter
c
Dryer Drum
d
Dryer Door
e
Dryer Door Magnet
f
Detergent Dispenser Drawer
g
Washer Door
h
Washer Drum
i
Washer Door Magnet
j
Drain Hose
k
Drain Pump Filter
l
Drain Pump Filter Cover
m
Leveling Feet
Rear View
12
INSTALLATION
a
Power Cord (for Dryer)
b
Drain Hole (for Dryer)
c
Hot and Cold Water Inlets
d
Shipping Bolts
e
Drain Hose (for Washer)
f
Power Cord (for Washer)
13
INSTALLATION
ENGLISH
Accessories
NOTE
• The images in this manual may be different from the actual components and accessories that are subject
to change by the manufacturer without prior notice for product improvement purposes.
a
Cold and Hot Water Inlet
Hoses (for Washer)
b
Water Drain Hose (for
Dryer)
c
Band Clamps (5 EA)
d
Cable Ties (3 EA)
e
Caps for Covering Transit
Bolt Holes
f
Spanner
g
Anti-slip Sheets
h
Elbow Bracket for
Securing Drain Hose
i
Drain Hose Connector
j
Short Drain Hose
k
Screws (10 EA)
l
Leg Stoppers (2 EA)
14
INSTALLATION
Specifications
Model
WWT-1910B / WWT-1910W / WWT-1910BLU /
WWT-1910FG / WWT-1910MGR
Power supply 220 - 240 V~, 50 Hz
Dimension (Width X Depth X Height) 700 mm X 830 mm X 1890 mm
Product weight 160 kg
Permissible Inlet Water pressure 100 KPa ~ 800 KPa (1.0~8.0 kgf/cm²)
Allowable temperature 5 - 35 ℃
15
INSTALLATION
ENGLISH
Installation Place
Requirements
Before installing the appliance, check the following
information to make sure that the appliance
should be installed in a correct place.
Installation Location
• This appliance must be installed on firm flooring
to minimize vibration during the spin cycle.
Concrete flooring is best, being far less prone to
vibration during the spin cycle than wooden
floorboards or a carpeted surface.
• If it is impossible to avoid positioning the
appliance next to a gas cooker or coal burning
stove, an insulation (850 X 600 mm) covered with
aluminum foil on the side facing the cooker or
stove must be inserted between the two
appliances.
• Ensure that when the appliance is installed, it is
easily accessible for an engineer in the event of a
breakdown.
• When installing the appliance, adjust all four feet
using the transit bolt spanner provided to
ensure the appliance is stable.
Floor Installation
*1 minimum space for installation
To ensure sufficient clearance for water inlet hoses,
drain hose and airflow, allow minimum clearances
on the sides and behind the appliance. Be sure to
allow for wall, door, or floor moldings that may
increase the required clearances.
The faucet is to the REAR when the appliance is
placed.
The faucet is to the SIDE when the appliance is
placed.
A
30 cm
*1
W70 cm
B5 cm
C20 cm
D83 cm
D'
146 cm
*1
H 189 cm
H' 200 cm
A
15 cm
*1
W70 cm
B5 cm
C10 cm
D83 cm
D'
146 cm
*1
H 189 cm
H' 200 cm
16
INSTALLATION
WARNING
• This appliance must only be used for domestic
household purposes and should not be used in
mobile applications.
NOTE
• Never try to level any uneven floor by putting
pieces of wood, cardboard or similar materials
under the appliance.
Ventilation
Alcove or under counter
Make sure that air circulation around the appliance
should not be impeded by carpets, rugs, etc.
Cupboard
Cupboard door must have 2 (louvered) openings,
each having a minimum area of 387 cm
2
, located 8
cm from the bottom and top of the door.
Ambient Temperature
• Do not install the appliance in rooms where
freezing temperatures may occur. Frozen hoses
may burst under pressure. The reliability of the
electronic control unit may be impaired at
temperatures below freezing point.
NOTE
• If the appliance is delivered in winter and
temperatures are below freezing, place the
appliance at room temperature for a few hours
before putting it into operation.
• The appliance performs best at a room
temperature of 23 ℃.
Wooden Floors (Suspended
Floors)
When installing the appliance on wooden floors,
use rubber cups to reduce excessive vibration and
unbalance. Timber or suspended type flooring may
contribute to excessive vibration and unbalance,
errors and malfunction.
• To reduce vibration, we recommend placing at
least 20 mm thickness of rubber caps
a
under
each adjusting foot of the appliance, secured to
at least two floor beams with screws.
• If possible, install the appliance in one of the
corners of the room, where the floor is more
stable.
• Fit the rubber cups to reduce vibration.
CAUTION
• If the appliance is installed on the unstable floor
(e.g. wooden floor), the warranty does not cover
any damages and cost occurred due to the
installation on the unstable floor.
NOTE
• You can purchase rubber cups (part No.
MJB65174401, MJB65174501
) from the LG
service centre.
Electrical Connection
• Do not use an extension cord or double adapter.
• Always unplug the appliance and turn off the
water supply after use.
• Connect the appliance to an earthed socket in
accordance with current wiring regulations.
• The appliance must be positioned so that the
plug is easily accessible.
• Power outlet must be within 1 meter of either
side of the appliance.
17
INSTALLATION
ENGLISH
WARNING
• Repairs to the appliance must only be carried out
by qualified personnel. Repairs carried out by
inexperienced persons may cause injury or
serious malfunctioning. Contact your local
authorised LG repairer.
• The power plug must be plugged into an
appropriate outlet socket that is installed and
grounded/earthed in accordance with all local
codes and ordinances.
Unpacking the Appliance
WARNING
• When installing this appliance, take adequate
measures to protect yourself, e.g. by wearing
protective gloves.
• Moving or installation of the appliance requires
two or more people. Failure to follow these
instructions may result in injury.
• When moving the product, tilt it toward the back
of the product. Do not transport the product in a
horizontal position.
Lifting the Appliance Off the
Foam Base
* This feature may vary depending on the model
purchased.
After removing the carton and shipping material,
lift the appliance off the foam base.
• Make sure the tub support
a
* comes off with
the base and is not stuck to the bottom of the
appliance.
• If you must lay the appliance down to remove
the carton base
b
, always protect the side of the
appliance and lay it carefully on its side. Do not
lay the appliance on its front or back.
Removing the Transit Bolt
Assemblies
To prevent the appliance from severe vibration and
breakage, remove transit bolts and retainers.
1
Starting with the bottom two transit bolts
a
,
use the spanner (included) to fully loosen all
transit bolts by turning them counterclockwise.
2
Remove the bolt assemblies by wiggling them
slightly while pulling them out.
3
Install the hole caps.
*
18
INSTALLATION
• Locate the hole caps
b
included in the
accessory pack or attached on the back.
NOTE
• Save the transit bolts and retainers for future
use.
• To prevent damage to the appliance during
transport:
- Reinstall the transit bolts.
- Secure the power cord to the back of the
appliance.
Connecting the Water
Supply Hose
Note for Connection
• Water pressure must be between
100 kPa
and
800 kPa
(1.0 ‒ 8.0 kgf/cm²). If the water pressure
is more than
800 kPa
, a decompression device
should be installed.
• Please refer to the applicable connection
method appropriate for your country.
• Periodically check the condition of the water
supply hose and replace the water supply hose if
necessary.
NOTE
• If the water pressure is near or over 800 kPa, a
water pressure reduction device should be
installed to both taps.
• Exceeding 65 °C can damage some clothes.
• Temperatures below 4 °C can cause hoses to
freeze and burst and unfavourable wash results
due to undissolved detergent.
• Cold inlet Water Temperatures over 25 °C can
cause damage to clothes such as delicate
Woollens.
• Do not overtighten the water supply hose or use
mechanical devices to tighten onto the inlet
valves.
• No further backflow protection required for
connection to the water inlet.
• Ensure the inlet hoses are not bent, kinked or
tangled as this could cause insufficient water
flow and result in a malfunction.
Checking the Rubber Seal
Two rubber seals
a
are supplied with the water
supply hose. They are used for preventing water
leaks. Connection to taps is sufficiently tight.
• Do not use mechanical devices such as multi
grips to tighten the water supply hose. Ensure
that the curved end of the water supply hose is
connected to the appliance.
Connecting the Hose to the
Water Tap
Connecting Screw-Type Hose to Tap with Thread
Screw the supply hose connector onto the water
supply tap. Hand tighten only with the aid of a soft
19
INSTALLATION
ENGLISH
cloth. Do not overtighten the supply hose with any
mechanical device.
NOTE
• After connecting the water inlet hose to the
water tap, turn on the water tap to flush out
foreign substances (dirt, sand, sawdust, and etc.)
in the water lines. Let the water drain into a
bucket, and check the water temperature.
Connecting the Hose to the
Appliance
1
Screw the supply hose to the water inlet valve
on the back of the appliance.
• Do not connect cold and hot water supply
hoses in reverse.
NOTE
• After completing connection, if water leaks from
the hose, repeat the same steps. Use the most
conventional type of tap for the water supply. In
case that the tap is square or too big, remove the
guide plate before inserting the tap into the
adaptor.
• Make sure that the hose should not be kinked or
trapped.
Installing the Drain Hose
Connecting the Drain Hose to
the Dryer
1
Insert the hose clamp
a
onto the drain hose of
the dryer.
2
Connect the drain hose of the dryer and secure
the hose clamp.
COLD HOT
20
INSTALLATION
3
Use the provided drain hose connector
b
to
secure the 2 drain hoses in place.
NOTE
• The drain hose should not be placed higher than
100 cm
above the floor. Water in the appliance
may not drain or may drain slowly.
• Securing the drain hose correctly will protect the
floor from damage due to water leakage.
• If the drain hose is too long, do not force it back
into the appliance. This will cause abnormal
noise.
Connecting Hoses to the Drain
Hose Connector
1
Slide the included band clamp onto the end of
the drain hose of the washer.
2
Connect the drain hoses from the washer and
dryer to the drain hose connector. Tighten the
band clamp
a
to keep the washer hose in
place.
3
Use the band clamp
b
on the short drain hose
(included) to attach it to the bottom opening of
the drain hose connector.
4
Connect securely the short drain hose to a floor
gully or a standpipe.
When connecting to a waste spigot, use the
band clamp
c
to the end of the short drain
hose.
CAUTION
• Adjust the wire hose clamp to prevent the hose
from coming loose or leaking. Failure to do so
could result in flooding. Use of the drain hose
105 cm 105 cm
21
INSTALLATION
ENGLISH
connector helps avoid siphoning, odours, or
improper draining.
• Make sure the drain hoses are not kinked or
pinched. This is a potential cause of drainage
problems or noise.
NOTE
• Depending on the installation environment, you
may have to purchase a separate drain hose
connector. The connector supplied will suit a
standard laundry tub side drain hole.
• Use the elbow bracket (included) if necessary.
When installing the drain hose to a sink, secure it
tightly with string.
Levelling the Appliance
Checking the Level
When pushing down the edges of the top plate
diagonally, the appliance should not move up and
down at all (check both directions).
• If the appliance rocks when pushing the top
plate of the appliance diagonally, adjust the feet
again.
• Check whether the appliance is perfectly level
after installation.
NOTE
• Timber or suspended type flooring may
contribute to excessive vibration and unbalance.
Reinforcement or bracing of the timber floor
may need to be considered to stop or reduce
excessive noise and vibration.
Adjusting and Levelling the
Feet
When installing the appliance, the appliance
should be aligned and perfectly level. If the
appliance is not aligned and level properly, the
appliance may be damaged or may not operate
properly.
1
Turn the levelling feet as required if the floor is
uneven.
• Do not insert pieces of wood etc. under the
feet.
• Make sure that all four feet are stable and
resting on the floor.
22
INSTALLATION
NOTE
• Do not install the washing machine on a plinth,
stand or elevated surface unless it is
manufactured by LG Electronics for use with this
model.
2
Check if the appliance is perfectly level using a
spirit level
a
.
3
Secure the levelling feet with the lock nuts
b
by turning anti-clockwise against the bottom of
the appliance.
4
Check if all lock nuts at the bottom of the
appliance are secured properly.
NOTE
• Proper placement and levelling of the appliance
will ensure long, regular, and reliable operation.
• The appliance must be 100% horizontal and
stand firmly in position on a hard flat floor.
• It must not ‘Seesaw’ across corners under the
load.
• Do not let the feet of the appliance get wet.
Failure to do so may cause vibration or noise.
Using Anti-Slip Sheets
This feature may vary depending on the model
purchased.
If you install the appliance on a slippery surface, it
may move because of excessive vibration.
Incorrect levelling may cause malfunction through
noise and vibration. If this occurs, install the anti-
slip sheets under the levelling feet and adjust the
level.
1
Clean the floor to attach the anti-slip sheets.
• Use a dry rag to remove and clean foreign
objects and moisture. If moisture remains,
the anti-slip sheets may slip.
2
Adjust the level after placing the appliance in
the installation area.
3
Place the adhesive side
a
of the anti-slip
sheets on the floor.
• The most effective way is to install the anti-
slip sheets under the front feet. If it is
difficult to place the sheets under the front
feet of the appliance, attach them under the
rear feet.
4
Put the appliance on the anti-slip sheets.
• Do not attach the adhesive side
a
of anti-
slip sheets to the feet of the appliance.
NOTE
• Additional anti-slip sheets are available at LG
Electronics service centre.
23
INSTALLATION
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Disassembly
Disassembling the Washer and
Dryer
The washer and dryer cannot be disassembled and
installed for use side by side. If it is necessary to
disassemble the appliance in order to move or
reinstall it, follow these instructions.
WARNING
• Protect your hands and arms from sharp edges.
To reduce the risk of injury to persons, adhere to
all industry recommended safety procedures
including the use of long-sleeved gloves and
safety glasses.
NOTE
• Any damage resulting from improper
disassembly/assembly or installation of the
product is not covered by the product warranty.
1
Be sure to unplug the appliance.
2
Loosen screws assembled on the stack bracket
on the back of the appliance.
3
Push open the caps at the left and right sides of
the control panel on the front of the appliance.
Loosen the screws under the caps.
4
Pull the control panel forward to remove it.
5
Disconnect the wire harnesses from the
washer
a
and dryer
b
to the control panel.
CAUTION
• Always ground yourself before touching the PCB
or wiring. Discharge of static electricity may
cause product malfunction.
NOTE
• Tuck the wire harnesses to the side to avoid
pinching them.
24
INSTALLATION
6
Unscrew the second screw from the top of the
four screws on the left and right.
7
Lift the dryer and separate it from the washer.
WARNING
• Protect your hands and arms from sharp edges
of the panel frame exposed on the top of the
washer.
• To avoid strain injuries, use 2 or more people to
lift the dryer.
NOTE
• When assembling the appliance, proceed in
reverse order.
25
OPERATION-WASHER
ENGLISH
OPERATION-WASHER
Operation Overview
Using the Washer
Before the first wash, select the
Normal Wash
programme and add a half amount of the
detergent. Start the appliance without clothes. This
will remove possible residues and water from the
drum that may have been left during
manufacturing.
1
Sort clothes by fabric type, soil level, colour and
load size as needed.
2
Open the door and load items into the
appliance.
CAUTION
• Before closing the door, ensure that all clothes
and items are inside the tub and not
overhanging on the rubber door seal where they
will become caught when the door is closed.
Failing to do so will cause damage to the door
seal and the clothes.
3
Close the door.
CAUTION
• Remove items from the flexible door seal gasket
to prevent clothing and door seal damage.
4
Add cleaning products or detergent and
softener.
• Add the proper amount of detergent to the
detergent dispenser. If desired, add bleach
or fabric softener to the appropriate areas of
the dispenser.
5
Press the
Power
button to turn on the
appliance.
6
Either swipe over the programme name to
scroll through and select a programme, or
touch down the area to open the list of
programmes.
26
OPERATION-WASHER
7
Use these buttons to select the desired options
for the selected programme. Not all options
are available in each programme.
8
Begin cycle.
• Press the
Start/Pause
button to begin the
cycle. The appliance will agitate briefly
without water to measure the weight of the
load. If the
Start/Pause
button is not
pressed within a certain time, the appliance
will shut off and all settings will be lost.
9
End of cycle.
• When the cycle is finished, a melody will
sound. Immediately remove your clothing
from the appliance to reduce wrinkling.
Preparing the Wash Load
Sorting the Clothes
• For best washing results, sort your clothes
according to the care label stating fabric type
and washing temperature. Adjust the spin speed
or spin intensity in accordance to the fabric type.
• Soil level (Heavy, Normal, Light): Separate
clothes according to soil level. If possible, do not
wash heavily soiled items with lightly soiled
ones.
• Colour (White, Lights, Darks): Wash dark or dyed
clothes separately from whites or light colours.
Mixing dyed clothes with light clothes can result
in dye transfer or discolouration of lighter
clothes.
• Lint (Lint producers, Collectors): Wash separately
lint producing fabrics from lint collecting fabrics.
Lint producers can result in pilling and linting on
the lint collectors.
Checking the Clothes Care Label
The symbols tell you about the fabric content of
your garment and how it should be washed.
Symbols on the Care Labels
NOTE
• The dashes under the symbol give you
information about the type of fabric and the
maximum allowance of mechanical stress.
Checking the Clothes before
Loading
• Combine large and small items in a load. Load
large items first.
• Large items should not be more than half of the
total wash load. Do not wash single items. This
may cause an unbalanced load. Add one or two
similar items.
• Check all pockets to make sure that they are
empty. Items such as nails, hair clips, matches,
Symbol Wash / Fabric type
• Normal Wash
• Cotton, Mixed Fabrics
• Easy Care
• Synthetic, Mixed Fabrics
• Special Delicate Wash
• Delicates
• Hand Wash Only
• Wool, Silk
• Do not wash
27
OPERATION-WASHER
ENGLISH
pens, coins and keys can damage both your
appliance and clothes.
• Wash delicates (stockings, underwired bras) in a
wash net.
• Close zippers, hooks and strings to make sure
that these items do not snag on other clothes.
• Pre-treat dirt and stains by brushing a small
amount of detergent dissolved water onto stains
to help lift dirt.
Adding Detergents and
Softeners
Detergent Dosage
• Detergent should be used according to the
instruction of the detergent manufacturer and
selected according to type, colour, soiling of the
fabric and the washing temperature. Use only
detergents that are suitable for Drum (front
load) type washers.
• If too many suds occur, reduce the detergent
amount.
• If too much detergent is used, too many suds
can occur and this will result in poor washing
results or cause heavy load to the motor.
• If you wish to use liquid detergent, follow the
guidelines provided by the detergent
manufacturer.
• You can pour liquid detergent directly into the
main detergent drawer if you are starting the
wash cycle immediately.
• Do not use liquid detergent if you have selected
Pre Wash
option, as the liquid will dispense
immediately and may harden in the drawer or
the tub.
• Detergent usage may need to be adjusted for
water temperature, water hardness, size and soil
level of the load. For best results, avoid
overdosing the detergent. Failing to do so will
cause oversudsing.
• Refer to the label of the clothes, before adding
the detergent and choosing the water
temperature.
• Use only suitable detergents for the respective
type of clothing:
- Liquid detergent is often designed for special
applications, e.g. for coloured fabric, wool,
delicate or dark clothes.
- Powdered detergent is suitable for all types of
fabric.
- For better washing results of white and pale
garments, use powdered detergent with
bleach.
- Detergent is flushed from the dispenser at the
beginning of the wash cycle.
NOTE
• Do not let the detergent harden. Doing so may
lead to blockages, poor rinse performance or
odour.
• Full load: According to manufacturer’s
recommendation.
• Part load: 1/2 of the normal amount.
• Minimum load: 1/3 of full load.
Using the ezDispense Function
When the
ezDispense
function is turned on, the
liquid detergent and softener are dispensed in the
set amounts, at the appropriate time during the
cycle.
• A full detergent compartment will last for about
18 standard cycles, with the drum loaded
halfway up with clothes.
• The default settings are configured to dispense
45 ml
of detergent and
30 ml
of softener for
4-6
kg
of normally soiled laundry. This can be
changed using the
Detergent Dispense
or
Softener Dispense
setting. Please refer to
Washer Settings
chapter for further details.
28
OPERATION-WASHER
1
Slowly slide the detergent dispenser drawer
out as far as it will go.
a
Liquid fabric softener or Liquid detergent
compartment
b
Liquid detergent compartment
2
Turn the lids on the
ezDispense
compartments
counterclockwise to open them.
3
Pour the detergent and softener into their
respective reservoirs, up to the
MAX
line.
• The
ezDispense
drawer has two
compartments. Put the liquid detergent into
the right hand side compartment and the
liquid fabric softener or liquid detergent into
the left hand side compartment. If detergent
is added to the
a
compartment, the fabric
softener cannot be used.
• Do not put powdered or liquid bleach, gel,
tablet detergent, natural oil based liquids or
sheet type detergents, or acidic solutions
such as vinegar into the
ezDispense
compartments. Doing so will cause damage
to the internal tubing and other dispensing
parts and affect the operation.
• Remove any residual detergent on the
outside of the
ezDispense
drawer before
inserting it.
• Do not try to fill the compartments too
quickly. Add detergent and softener slowly
to avoid overflows.
4
After filling the compartments, insert the lids
and turn them clockwise until they are tightly
closed.
• Securely close the lids to the
ezDispense
compartments to minimize airflow which
can harden cleaning products and prevent
them from dispensing properly. Be careful
not to lose the lids.
5
Close the dispenser drawer slowly before
starting the cycle.
• Slamming the drawer closed may result in
the detergent overflowing into another
compartment or dispensing into the drum
earlier than programmed.
• Be careful not to get a hand caught in the
drawer while closing.
• It is normal for a small amount of water to
remain in the manual dispenser
compartments at the end of the cycle.
CAUTION
• Close lid and cover of the compartment securely
before use. If not, the detergent and softner will
harden or overflow.
• Slide the detergent dispenser drawer out or in
slowly and use both hands for safety. Failure to
do so can damage the washer or cause the
detergent or softener to leak out of the
ventilation holes.
• Detergent or fabric softener left in the
ezDispense
compartments for an extended
period may harden and fail to dispense properly.
29
OPERATION-WASHER
ENGLISH
• Do not remove the dispenser drawer while the
product is in operation.
• Remove detergent/softener in the
ezDispense
compartments before moving or relocating the
the appliance.
Using the Manual Dispense Function
Add detergent and bleach to the manual dispenser.
1
To turn off the automatic dispensers, press the
SETTINGS
O
button.
2
Select
ezDispense
.
3
Select
Detergent Dispense
or
Softener
Dispense
.
4
Slide the bar all the way to the left until
Off
appears.
5
Open the detergent dispenser drawer.
6
Load the laundry products into the appropriate
manual dispenser compartments.
• Use the main wash detergent compartment
at the front of the manual dispenser for
powdered or liquid detergent or oxygen-
based bleach. Do not use it for liquid
chlorine bleach.
• Do not place detergent sheets in the manual
dispenser.
• Place liquid chlorine bleach ONLY in the
compartment at the rear of the manual
dispenser.
• If using single-use detergent packs, place
the pack in the drum before loading the
laundry. Do not place liquid or powdered
detergent packs in the dispenser.
a
Liquid chlorine bleach compartment
b
Manual main wash detergent compartment
7
Close the detergent dispenser drawer slowly
before starting the cycle.
• Slamming the detergent dispenser drawer
may result in the detergent overflowing into
another compartment or pouring into the
tub earlier than programmed.
CAUTION
• Do not place or store laundry products, such as
detergent, bleach, or liquid fabric softener, on
top of your washer. These products can damage
the washer’s finish and controls.
NOTE
• The manual dispenser cannot be used for pre-
wash detergent dispensing.
• When adding detergent tablets and water
softener, be sure to turn off the
ezDispense
function.
6(77,1*6
30
OPERATION-WASHER
Manual Main Wash Detergent
Compartment
This compartment holds laundry detergent for the
main wash cycle. Either powdered or liquid
detergent may be used in this compartment.
• The detergent is added to the load at the
beginning of the cycle.
• Liquid or powdered color-safe bleach may be
added to the manual main wash compartment
with detergent of the same type. Do not mix
liquids and powders.
• If you use a detergent that does not dissolve
easily or a detergent with high viscosity, it will
leave a residue and clog the dispenser.
Liquid Bleach Compartment
This compartment holds liquid bleach, which is
dispensed automatically at the proper time during
the wash cycle. The dispenser is activated twice to
ensure complete dispensing of the bleach. Any
liquid remaining in the dispenser at the end of the
cycle is water, not bleach.
WARNING
• Do not mix chlorine bleach with ammonia or
acids such as vinegar or rust/scale remover.
Mixing chemicals like these can produce a lethal
gas, resulting in severe injury or death.
NOTE
• Do not add powdered bleach to this
compartment. The bleach compartment is
designed to dispense liquid chlorine bleach only.
Powdered or liquid color-safe bleach will not
dispense properly.
• Follow the manufacturer’s recommendations
when adding bleach. Never add more than one
cup, and do not exceed the maximum fill line or
the bleach may be dispensed immediately and
damage fabrics. Using too much bleach can also
damage fabrics.
• Never pour undiluted liquid chlorine bleach
directly onto the load or into the drum. Fabric
damage can occur.
• Do not use color-safe bleach or oxygen bleach in
the same cycle with liquid chlorine bleach.
Adding Detergent Tablets
Detergent tablets can also be used when washing.
1
Open the door and put detergent tablets into
the drum before loading the clothes.
2
Load the clothes into the drum and close the
door.
NOTE
• Do not put tablets into the dispenser.
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OPERATION-WASHER
ENGLISH
Control Panel and Programme Table
Control Panel Features
a
Power
On/Off Button
• Press the button to turn the appliance on. Hold again to turn the appliance off.
• Pressing the
Power
button during a programme will cancel that programme and any load settings
will be lost.
b
WASH/DRY
Button
• Press this button to switch the center display between the washer and the dryer.
c
Status Display
• The current course and settings are shown in the display.
• Estimated time remaining and status messages are shown after the course is started.
d
SETTINGS
Button
• This button allows you to select additional settings.
e
Start/Pause
Button
• This
Start/Pause
button is used to start or pause a wash programme.
• When in pause, the power is turned off automatically after a certain time for safety reasons.
f
Programme Buttons
• Either swipe over the programme name to scroll through and select a programme, or touch down
the area to open the list of programmes.
g
Washing programme setting Buttons
• Use these buttons to select the desired options for the selected programme. Not all options are
available in each programme.
• The current settings are shown in the display.
• Press the button for that option to select other settings.
h
Indicators
32
OPERATION-WASHER
•
Z
: Displayed when the washing machine or dryer is activated. The icon is blue for washer settings
and red for dryer settings.
•
f
: lights up when the appliance is connected to
Wi-Fi
network at home.
•
w
: lights up when the remote control feature is activated.
•
H
: lights up when the programme starts and the door is locked.
•
k
: lights up when the
Control Lock
function is set.
Washing Programme
Default washing programmes
Normal Wash 40 °C (Cold to 60 °C) Max. Load: Rating
Description Washes normally soiled clothes by combining various drum motions.
• Pressing the
Start/Pause
button without selecting a programme will cause the
Normal Wash
programme to begin immediately, using the default settings.
Note for test
institutes
• Set program at “
Normal Wash
, Intensive, 3 Rinses, Extra High, 40 °C,
Turbo Clean
On” option for a normally soiled cotton load and test in accordance or in conformity
with AS/NZS 2040.1.
• The test results depend on water pressure, water hardness, water inlet
temperature, room temperature, type and amount of load, degree of soiling
utilized detergent, fluctuations in the main electricity supply and chosen additional
options.
AI Wash 40 °C (Cold to 60 °C) Max Load: 6 kg
Description Set optimal conditions automatically according to the characteristics and
contamination level of the clothing.
Duvet Cold (Cold to 40 °C) Max Load: 4 kg (1 down duvet )
Description Washes large items such as bed covers, pillows, sofa covers, etc.
Quick Wash 40 °C (Cold to 40 °C) Max Load: 3 kg
Description Washes small loads of lightly soiled clothes in a short time.
Hand / Wool Cold (Cold to 40 °C) Max. Load: 4 kg
Description Washes hand-washable and machine-washable delicate clothes such as washable
wool, lingerie, dresses etc.
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OPERATION-WASHER
ENGLISH
Hygiene 95 °C Max. Load: 3 kg
Description Washes clothes at a high temperature.
Towels 40 °C (Cold to 60 °C) Max. Load: 5 kg
Description Washes hard wearing fabrics such as towels, shirts and tablecloths.
One Shirt 40 °C (Cold to 40 °C) Max. Load: 1 shirt
Description Washes quickly for a single shirt.
Baby Care - Max. Load: 3 kg
Description Washes baby clothes with gentle motion and better performance.
Rinse+Spin - Max. Load: 5 kg
Description Rinses and spins clothes. Use fabric softener if needed.
Spin Only - Max. Load: Rating
Description This programme drains and spins the clothes without washing or rinsing it.
Tub Clean - -
Description This function helps clean the inside of your appliance's tub.
Heavy Duty 60 °C (40 °C to 60 °C) Max. Load: 8.5 kg
Description Washes heavily soiled clothes by combining special drum motions.
Sportswear 30 °C (Cold to 30 °C) Max. Load: 3 kg
Description Washes special garments like sports and outdoor wear.
• Use for water-repellent fabric laminate used on clothing.
Colour Care 30 °C (Cold to 40 °C) Max. Load: 2 kg
Description Helps prevent the clothes from discolouring.
• Use for cotton, mixed fabrics etc.
One Piece Wash 40 °C (Cold to 40 °C) Max. Load: 1 kg
Description Quickly wash one item of lightly contaminated clothing.
34
OPERATION-WASHER
Download programmes
NOTE
• Select the appropriate water temperature for chosen wash programme. Always follow garment
manufacturer’s care label or instructions when washing to avoid damage to clothes.
• Select the proper wash temperature and spin speed for the desired programmes.
• Actual water temperature may differ from the declared cycle temperature.
Shirt 60 °C (40 °C to 60 °C) Max. Load: 1 kg
Description Remove stubborn dirt from shirts.
Lightly Soiled Cold Max. Load: 3 kg
Description Wash lightly contaminated clothing with cold water.
Sweat Stains 40 °C (40 °C to 60 °C) Max. Load: 5 kg
Description Remove sweat and stains from clothing.
Silent Wash 40 °C (Cold to 60 °C) Max. Load: 3 kg
Description Washes clothes with less noise and vibration than other washing programmes.
• Use for lightly soiled white cotton (underwear).
Rainy Season Wash 40 °C (Cold to 60 °C) Max. Load: 3 kg
Description Use powerful spin to ensure easy drying.
Wash Only 40 °C (Cold to 60 °C) Max. Load: 5 kg
Description Washes once with no rinse or spin.
Rinse Only - Max. Load: 5 kg
Description Rinses once with no wash and spin.
School Uniform 40 ℃ (Cold to 60 ℃) Max. Load: 3 kg
Description Use this programme to wash school uniform.
Thorough Rinse 40 ℃ (Cold to 60 ℃) Max. Load: 5 kg
Description Add a rinse for a cleaner wash.
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OPERATION-WASHER
ENGLISH
• Neutral detergent is recommended.
Extra Options
*1 This option is automatically included in the programme.
Programme Steam
Drying
Preparation
Fresh Care Turbo Clean
Normal Wash
###
#
*1
AI Wash
##
#
*1
Duvet
###
Quick Wash
##
#
*1
Hand / Wool
##
Hygiene
####
Towels
###
#
*1
One Shirt
##
#
*1
Baby Care
#
*1
###
Rinse+Spin
#
Spin Only
#
Tub Clean
Heavy Duty
####
Sportswear
##
Colour Care
###
One Piece Wash
##
#
*1
Shirt
###
Lightly Soiled
###
Sweat Stains
####
Silent Wash
##
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OPERATION-WASHER
ENGLISH
Extra Options and
Functions
Customizing a Washing
Programme
Each programme has default settings that are
selected automatically. You may also customize
these settings using these buttons.
Temp.
Use this option to manually select the wash
temperature for the selected programme.
• Select the water temperature suitable for the
type of load you are washing. Follow the
garment fabric care labels for best results.
Rinse
The number of rinses can be selected by using this
function that is recommended for people with
detergent allergies.
Spin
It allows you to select a spin intensity level for the
washing programme.
Washer Settings
1
Press the
SETTINGS
button.
2
Select the desired settings and adjust them as
needed.
NOTE
• If no action is taken for several minutes after
pressing the
SETTINGS
button, the display
reverts to the previous screen.
Wash
Adjusting the wash level setting will modify the
cycle times and/or wash actions.
Steam
Adding this option to a wash cycle helps provide
superior cleaning performance. Using steam gives
fabrics the cleaning benefits of a very hot wash.
• Swipe the bar to turn the option on or off.
Drying Preparation
Setting this function allows the the dryer to operate
automatically after the washing programme.
Follow the next steps to use a special
option.
1
Press the
Power
button of the washer.
2
Select a washing programme.
3
Change the washing programme (
Temp.
,
Rinse
or
Spin
) if necessary.
4
Press the
SETTINGS
button and swipe the bar
to turn this option on.
5
Press the
Start/Pause
button.
• When the dryer is turned, the paired drying
programme and option will be displayed.
• After the load weight is sensed, the dryer
display shows the estimated remaining dry
time for about 1 minute.
6
After the washing programme is finished, load
items into the dryer and close the door.
6(77,1*6
38
OPERATION-WASHER
7
Press the
Start/Pause
button.
ezDispense
TM
Select this option to open the controls for the
ezDispense auto-dispense function. The available
options vary based on dispenser usage settings.
•
Dispenser Usage
: Select how to use the 2
dispenser tanks–detergent and softener, 2
different detergents, or the same detergent in
both tanks.
•
Detergent Dispense
: Set the amount of
detergent dispensed for each load.
•
Softener Dispense
: Set the amount of softener
dispensed for each load.
•
Detergent in Use
: When using the tanks for 2
different detergents, select whether to use the
detergent in tank 1 or tank 2.
•
Detergent 1 Dispense
: Set the amount of
detergent in tank 1 to dispense for each load.
•
Detergent 2 Dispense
: Set the amount of
detergent in tank 2 to dispense for each load.
• From the dispense screen, press the default
amounts button to change the default dispense
settings for all loads.
Remote Start
With the
LG ThinQ
app, you can use a smartphone
to control your appliance remotely. In order to use
the
Remote Start
function, refer to
SMART
FUNCTIONS
.
Delay End
Once you have selected the programme and other
settings, press the
SETTINGS
-
Delay End
button to
delay the start of the programme.
• Once the desired delay time is set, press the
Start/Pause
button to start the delay time.
• If you want to cancel your reservation, press the
Delay End
-
Turn off
button or press
Delay End
-
Change
-
Not reserved
.
NOTE
• If the
Start/Pause
button is not pressed to begin
the delay time, the washer automatically turns
off after a certain time and all cycle settings are
lost.
Fresh Care
Use this option when you will not be able to unload
your clothes immediately after the washing
programme ends.
• Swipe the bar to turn the option on or off.
• The drum will tumble periodically for up to 19
hours to prevent wrinkles.
Turbo Clean
Adding this option reduces the programme time
but the similar washing results will be provided.
• Swipe the bar to turn the option on or off.
Drum Light
The drum is equipped with a white LED light that
illuminates when the appliance is turned on. This
light automatically turns off when the door is
closed and the programme starts.
• Swipe the bar to turn the option on or off.
Washer Additional Settings
1
Press the
SETTINGS
button.
2
Scroll down and select the
Washer Additional
Settings
.
3
Select the desired settings and adjust them as
needed.
NOTE
• If no action is taken for several minutes after
pressing the
SETTINGS
button, the display
reverts to the previous screen.
Cycle List Edit
Edit the list of wash programmes that are
displayed. Some wash programmes cannot be
deleted from the default list.
Cycle Optimisation
When activated, this feature organizes the
programme list and options automatically based
on your usage patterns.
•
On
is the default setting.
• Selecting
Off
retains the current list order.
39
OPERATION-WASHER
ENGLISH
ezDispense
TM
Nozzle Clean
Use this option to periodically clean the ezDispense
compartments or before changing the softener
compartments to a detergent compartment.
• This function cleans residual detergent or
softener in the hose connected to the
ezDispense
(when changing the type of
detergent or softener).
CAUTION
• Before using the function, remove the
ezDispense compartment, clean it, fill it with
water and reassemble it in the dispenser drawer.
Signal
The volume of the notification sounds and button
sounds can be set from
Off
to
Very High
.
• Default volume is
Very High
and can be
adjusted.
- Volume :
Off
,
Low
,
Medium
,
High
,
Very High
Smart Diagnosis
Use this to help troubleshoot errors or
malfunctions.
• See the Smart Diagnosis section for more
details.
Washer And Dryer Common
Settings
1
Press the
SETTINGS
button.
2
Press the
Washer & Dryer Common Settings
.
3
Select the settings and adjust them as needed.
NOTE
• If no action is taken for several minutes after
pressing the
SETTINGS
button, the display
reverts to the previous screen.
Wi-Fi
Use this function when you want to turn on or off
your Wi-Fi connection.
Direct Pairing
It automatically sets the drying cycle suitable for
the washing cycle.
Control Lock
Use this option to disable the controls. This
function can prevent children from changing cycles
or operating the appliance.
NOTE
• The function does not lock the door.
• Once this function is set, all buttons are locked
except the
Power
and
SETTINGS
buttons.
• Turning off the power will not reset this function.
You must deactivate this function before you can
access any other options and functions.
Brightness
Use this function to adjust the brightness of the
display.
Factory Reset
Select this to delete all the stored data and initialize
settings.
40
OPERATION-DRYER
OPERATION-DRYER
Operation Overview
Using the Dryer
Before the first cycle, set the appliance to dry for 5
minutes to warm up the drum. Open the door
between loads the first few times you use the
appliance to allow any odours from the interior of
the appliance to disperse.
Children must be supervised so that they do not
climb inside the drum.
1
Ensure the lint filter is clean.
• Open the door and ensure the lint filter is
clean. When the filter is full with lint, drying
times will be longer than usual.
2
Place the clothes into the drum after sorting
and close the door.
• Push the clothes deep into the drum so that
the clothes keeps away from the door seal.
When the clothes get stuck between the
door and seal, they may get damaged while
drying.
• The clothes should be sorted by fabric types
and dryness level.
• All strings and attached belts of clothes
should be well tied and fixed before being
put into the drum.
3
Press the
Power
button to turn the appliance
on.
• Depending on the models, the
Power
button
may light up to indicate that the appliance is
ready for dry.
4
Either swipe over the programme name to
scroll through and select a programme, or
touch down the area to open the list of
programmes.
5
Use these buttons to select the desired options
for the selected programme. Not all options
are available in each programme.
NOTE
• If you change the drying programme, the setting
you set will be deleted, so please set it again.
6
Press the
SETTINGS
button to select the
desired option.
7
Press the
Start/Pause
button to start the
drying programme.
NOTE
• The appliance washes lint, which builds up onto
the surface of the condenser, automatically
using water that is condensed from the clothes
during operation.
41
OPERATION-DRYER
ENGLISH
• The frequency of cleaning condenser may vary
depending on the size and the initial moisture
amount of the clothes.
8
After the drying programme has finished, open
the door and unload the clothes.
CAUTION
• Be careful! The drum inside may still be hot.
9
Press the
Power
button to turn the appliance
off.
10
Clean the lint filter.
11
To help reduce odours from forming, the
dryer’s door can be left open or slightly ajar for
a short period of time if possible to help
ventilate the drum after use.
WARNING
• For safety reasons, do not allow children or
animals to enter the appliance. It may cause
damage or injury.
NOTE
• The final part of a tumble dry cycle occurs
without heat (cool down cycle) to ensure that the
clothes are left at a temperature that ensures
the clothes will not be damaged.
• A high atmospheric temperature and a small
room may both increase drying time as well as
energy consumption.
Preparing the Laundry
NOTE
• Do not overload the appliance for the best
drying performance and most efficient energy
usage.
Checking the clothes before
loading
CAUTION
• Check that the clothes are not stuck between
appliance and door, otherwise the clothes may
get damaged while drying.
• Observe the maximum load capacity on the
programme table for the relevant drying
programme to get optimum drying results.
Overloading gives a poor drying result and
causes unnecessary creasing.
• Do not load soaking wet clothes into the
appliance. It will cause an increasing of drying
time and energy consumption. Make sure that
the clothes are spun thoroughly before loading.
• A mixed fabric load can cause the drying time to
be extended and the time remaining in the
display to pause during active drying. The
remaining time will then continue when it is the
actual time that remains.
• Make sure to empty all pockets. Items such as
nails, hair clips, matches, pens, coins and keys
can damage both your appliance and clothes.
• Remove loose belts and close zippers, hooks and
strings to make sure that these items do not
snag other clothes.
Sorting the Clothes
Clothes have their own fabric care labels, so drying
according to the fabric care label is recommended.
Sort the clothes into size and type of fabric and
then prepare the clothes according to the symbols
on the fabric care labels.
42
OPERATION-DRYER
Woollens
• Be sure to follow fabric care label symbols first.
Wool may not be completely dried from the
cycle, so do not repeat drying. Pull woollens to
their original shape and dry them flat.
Woven and Loopknit Materials
• Some woven and loopknit materials may shrink,
depending on quality.
Non-Iron and Synthetics
• Do not overload the appliance. Take out non-
Iron items as soon as the appliance stops to
reduce creases.
Baby Clothes and Night Gowns
• Always check fabric care labels.
Rubber and Plastics
• Do not dry any items made from or containing
rubber or plastics such as:
- Aprons, Bibs and Chair Covers
- Curtains and Table Clothes
- Bathmats
Fiberglass
• Do not dry fiberglass items in the appliance.
Glass particles left in the appliance may be
subsequently picked up by your clothes in later
cycles.
Checking the Fabric Care Label
The symbols on the fabric care label tell you about
the fabric content of your clothes and how it should
be dried.
Symbol Description
Dry
Tumble Dry
Permanent Press / Crease
Resistant
Gentle / Delicate
Do not Tumble Dry
Do not Dry
High Heating
Medium Heating
Low Heating
No Heating / Air
Line Dry / Hang to dry
Drip Dry
Dry Flat
In the Shade
Symbol Description
43
OPERATION-DRYER
ENGLISH
Control Panel and Programme Table
Control Panel Features
a
Power
On/Off Button
• Press the button to turn the appliance on. Hold again to turn the appliance off.
• Pressing the
Power
button during a programme will cancel that programme and any load settings
will be lost.
b
WASH/DRY
Button
• Press this button to switch the center display between the washer and the dryer.
c
Status Display
• The current course and settings are shown in the display.
• Estimated time remaining and status messages are shown after the course is started.
d
SETTINGS
Button
• This button allows you to select additional settings.
e
Start/Pause
Button
• This
Start/Pause
button is used to start or pause a dry programme.
• When in pause, the power is turned off automatically after a certain time for safety reasons.
f
Programme Buttons
• Either swipe over the programme name to scroll through and select a programme, or touch down
the area to open the list of programmes.
g
Drying programme setting Buttons
• Use these buttons to select the desired options for the selected programme. Not all options are
available in each programme.
• The current settings are shown in the display.
• Press the button for that option to select other settings.
h
Indicators
44
OPERATION-DRYER
•
α
: Displayed when the washing machine or dryer is activated. The icon is blue for washer settings
and red for dryer settings.
•
f
: lights up when the appliance is connected to
Wi-Fi
network at home.
•
w
: lights up when the remote control feature is activated.
•
H
: lights up when the programme starts and the door is locked.
•
k
: lights up when the
Control Lock
function is set.
Drying Programme
Default drying programmes
Programme [Normal Dry]
Max. Load
Capacity
Rating
Dry Level
• Detail
Extra
• For thick and quilted fabrics
Very
• For fabrics that need to dry more strongly than
Cupboard
Cupboard
• For fabrics that do not need to be ironed
Light
• For fabrics that need to reduce shrinkage and static electricty generation
Iron
• For fabrics that need to be ironed
Note for test
institutes
• Set program
Normal Dry
+
Normal
+
Cupboard
option for test in accordance
or in conformity with AS/NZS 2442.1.
• The test results depend on room temperature, type and amount of load, water
hardness.
Programme [AI Dry]
Max. Load
Capacity
5 kg
Detail
A course that dries according tothe characteristics of the clothing in the optimal
conditions
Programme [Duvet]
Max. Load
Capacity
4 kg (1 down
duvet )
Clothing Type
Beddings, bed sheets
Detail
For bulky items
45
OPERATION-DRYER
ENGLISH
Programme [Quick Dry]
Max. Load
Capacity
1.5 kg
Clothing Type
Light and small laundry less than 3 items
Detail
For small amount of polyamide, acrylic and polyester items
Programme [Delicates]
Max. Load
Capacity
1 kg
Clothing Type
Wool
Detail
For wool fabrics that are suitable for tumble drying
Programme [Bedding Refresh]
Max. Load
Capacity
3 kg
Clothing Type
Blankets, comforters
Detail
Remove dust from the beddings with airflow.
Programme [Towels]
Max. Load
Capacity
5 kg
Clothing Type
Towels
Detail
A towel drying course
Programme [Down Jacket Refresh]
Max. Load
Capacity
2 kg
Clothing Type
Padding, Seasonal clothing
Detail
A course that enhances the volume of seasonal clothing such as padding, not
drying course
Programme [Time Dry]
Max. Load
Capacity
-
Detail
A course that can be dried by setting a time
Programme [Allergy Care]
Max. Load
Capacity
4.5 kg
Clothing Type
Cotton clothes, underwear
Detail
A course for hygienic drying ofcotton clothing, underwear
46
OPERATION-DRYER
You can use a variety of drying courses by using
Cycle List Edit
in
SETTINGS
.
Programme [Drum Clean]
Max. Load
Capacity
-
Detail
A course to prevent odour by sterilizing the inside of the dryer
Programme [Outerwear Refresh]
Max. Load
Capacity
-
Clothing Type
Outdoor clothes. It is effective if you put in a proper set of clothes.
Detail
A course to restore the degraded water repellency performance of outdoor
clothing, not drying course
Programme [Shrinkage Relief]
Max. Load
Capacity
3 kg
Clothing Type
Cotton clothes
Detail
A course optimized for temperature, proper drying degree, and optimal motion to
ease the shrinkage of the fabric
Programme [Cool Air]
Max. Load
Capacity
Rating
Detail
A course that breezes without heat
Programme [Baby Care]
Max. Load
Capacity
1.5 kg
Clothing Type
Baby clothes
Detail
A course for drying small amounts of light clothing, such as baby clothes
Programme [Heavy Duty]
Max. Load
Capacity
Rating
Clothing Type
Cotton clothes, thick clothes
Detail
A course that strongly dries thick or cotton clothing
Programme [Sportswear]
Max. Load
Capacity
2 kg
Clothing Type
Sportswear
Detail
A course for drying sportswear
47
OPERATION-DRYER
ENGLISH
Download programmes
Extra Options
Programme [Shirt]
Max. Load
Capacity
3.5 kg
Clothing Type
Shirt
Detail
A course to dry a shirt that is prone to deformation or damage
Programme [Easy Ironing]
Max. Load
Capacity
Rating
Detail
A course that dries in a moist state so that it is suitable for ironing
Programme [Silent Dry]
Max. Load
Capacity
3 kg
Detail
A course that dries quietly when the sound of the product needs to be reduced
Programme [Rainy Days]
Max. Load
Capacity
Rating
Detail
A course used when you want to dry your rain-soaked clothes
Programme [Wrinkle Prevention]
Max. Load
Capacity
-
Detail
Tumbles clothes after cycle to prevent wrinkles
Programme [Rack Dry]
Max. Load
Capacity
-
Detail
Manually select the drying time
Programme Dry Mode
[Normal Dry] Eco
Normal
*1
Turbo
[AI Dry]
Normal
*1
[Duvet]
Normal
*1
48
OPERATION-DRYER
*1 This option is automatically included in the programme.
NOTE
• Only
[Normal Dry]
programme is available to select dryness level.
• The estimated time remaining will change if you select extra options for the programme.
[Quick Dry]
Turbo
*1
[Delicates]
Normal
*1
[Bedding Refresh]
Normal
*1
[Towels]
Normal
*1
[Down Jacket Refresh]
Turbo
*1
[Time Dry]
Normal
*1
[Allergy Care]
Turbo
*1
[Drum Clean]
Turbo
*1
[Outerwear Refresh]
Turbo
*1
[Shrinkage Relief]
Normal
*1
[Cool Air]
-
[Baby Care]
Normal
*1
[Heavy Duty]
Normal
*1
[Sportswear]
Eco
*1
[Shirt]
Normal
*1
[Easy Ironing]
Turbo
*1
[Silent Dry]
Normal
*1
[Rainy Days]
Turbo
*1
Programme Dry Mode
49
OPERATION-DRYER
ENGLISH
Extra Options and
Functions
Customizing a Drying
Programme
Each programme has default settings that are
selected automatically. You may also customize
these settings using these buttons.
Dry Mode
Use this button to select the
Dry Mode
for the
programme.
•
Eco
: Energy saving option
•
Normal
: Default drying option
•
Turbo
: Time saving option
NOTE
• Selectable options will differ depending on the
selected programme.
Dry Level
It allows you to select a dryness level for the drying
programme.
Dry Time
Use this option to manually select the drying time,
from 20 to 240 minutes, in 10-30 minute
increments. Use this for small loads or to reduce
wrinkles.
NOTE
• Clothes might be still damp depending on the
fabric type of the clothes after drying. In this
case, use this option to dry the clothes more
thoroughly.
Rack Dry
This programme is designed for use with clothes
that must be dried flat, without tumbling, including
sweaters and delicate fabrics.
To use the programme, you need a dryer rack that
is placed inside the appliance. Before drying,
discard packing materials of the dryer rack.
NOTE
• Some models are not sold with all of the
available accessories, you may need to purchase
the dryer rack first if it was not provided with
your model. Please contact LG Electronics
Customer Information Centre or visit the LG
Website at http://www.lg.com for purchase.
1
Open the door.
2
Insert the hook of dryer rack to the drum
centre.
3
Place the dryer rack on the structure above the
lint filter and press it to complete assembly.
4
Place wet items on top of the rack. Allow space
around items for air to circulate.
50
OPERATION-DRYER
• The dryer rack does not move, but the drum
will rotate.
5
Close the door.
6
Turn power on and press the
Dry Time
button
to finely adjust the drying time.
7
Hold the
Start/Pause
button.
NOTE
• Check the lint filter and remove any lint
accumulated from items dried on the rack.
Dryer Settings
1
Press the
SETTINGS
button.
2
Select the desired settings and adjust them as
needed.
NOTE
• If no action is taken for several minutes after
pressing the
SETTINGS
button, the display
reverts to the previous screen.
Wrinkle Care
Selecting this option will tumble the load
periodically for up to 3 hours after the selected
programme, or until the door is opened. This is
helpful in preventing wrinkles when you are unable
to remove items from the dryer immediately. Select
this option before you start a drying programme.
• Swipe the bar to turn the option on or off.
• When the option is set, only the
Power
button
works after the drying programme ends.
• When a drying programme is running, pause the
programme first to set the option.
• Always turn off the appliance before unloading
the clothes.
Damp Dry Signal
When this option is selected, the appliance signals
when the load is approximately 80% dry. This
allows you to remove faster-drying lightweight
items or items that you would like to iron or hang
while they are still slightly damp.
• Swipe the bar to turn the option on or off.
Remote Start
With the
LG ThinQ
app, you can use a smartphone
to control your appliance remotely. In order to use
the
Remote Start
function, refer to
SMART
FUNCTIONS
.
Delay End
Once you have selected the programme and other
settings, press the
Delay End
button to delay the
start of the programme.
• If you want to cancel your reservation, press the
Delay End
-
Turn off
button or press
Delay End
-
Change
-
Not reserved
.
Drum Light
The drum is equipped with a white LED light that
illuminates when the appliance is turned on. This
light automatically turns off when the door is
closed and the programme starts.
• Swipe the bar to turn the option on or off.
Dryer Additional Settings
1
Press the
SETTINGS
button.
6(77,1*6
51
OPERATION-DRYER
ENGLISH
2
Scroll down and select the
Dryer Additional
Settings
.
3
Select the desired settings and adjust them as
needed.
NOTE
• If no action is taken for several minutes after
pressing the
SETTINGS
button, the display
reverts to the previous screen.
Cycle List Edit
Edit the list of dry programmes that are displayed.
Some dry programmes cannot be deleted from the
default list.
Cycle Optimisation
When activated, this feature organizes the
programme list and options automatically based
on your usage patterns.
•
On
is the default setting.
• Selecting
Off
retains the current list order.
Condenser Care
For more information, see
Using Condenser Clean
Feature
in
MAINTENANCE
.
Signal
The volume of the notification sounds and button
sounds can be set from
Off
to
Very High
.
• Default volume is
Very High
and can be
adjusted.
- Volume :
Off
,
Low
,
Medium
,
High
,
Very High
Smart Diagnosis
Use this to help troubleshoot errors or
malfunctions.
• See the Smart Diagnosis section for more
details.
Washer And Dryer Common
Settings
1
Press the
SETTINGS
button.
2
Press the
Washer & Dryer Common Settings
.
3
Select the settings and adjust them as needed.
NOTE
• If no action is taken for several minutes after
pressing the
SETTINGS
button, the display
reverts to the previous screen.
Wi-Fi
Use this function when you want to turn on or off
your Wi-Fi connection.
Direct Pairing
It automatically sets the drying cycle suitable for
the washing cycle.
Control Lock
Use this option to disable the controls. This
function can prevent children from changing cycles
or operating the appliance.
NOTE
• The function does not lock the door.
• Once this function is set, all buttons are locked
except the
Power
and
SETTINGS
buttons.
• Turning off the power will not reset this function.
You must deactivate this function before you can
access any other options and functions.
Brightness
Use this function to adjust the brightness of the
display.
Factory Reset
Select this to delete all the stored data and initialize
settings.
52
SMART FUNCTIONS
SMART FUNCTIONS
Using LG ThinQ Application
The
LG ThinQ
application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
Communicate with the appliance from a
smartphone using the convenient smart features.
Remote Start
It allows you to control the appliance remotely
from the
LG ThinQ
application.
Download Cycle
You can download new and special cycles that are
not included in the basic cycles on the appliance.
A variety of specialty cycles specific to the appliance
can be downloaded to the successfully registered
appliances.
Tub Clean Coach (Washer)
This function shows how many cycles remain
before it is time to run the
Tub Clean
function.
Energy Monitoring
This function checks the energy consumption of
the recently used cycles and monthly average.
Smart Diagnosis
This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.
Settings
Allows you to set various options on the appliance
and in the application.
Push Alert
When the cycle is complete or the appliance has
problems, you have the option of receiving push
notifications on a smartphone. The notifications
are triggered even if the
LG ThinQ
application is
off.
NOTE
• In the following cases, you must update the
network information for each appliance in the
LG ThinQ
application under
Device Cards
~
Settings
~
Change Network
.
- wireless router is changed
- wireless router password is changed
- Internet service provider is changed
• The application is subject to change for
appliance improvement purposes without notice
to users.
• Functions may vary by model.
Installing LG ThinQ App and
Connecting an LG Appliance
Models with QR Code
Scan the QR code attached to the product using the
camera or a QR code reader app on your
smartphone.
53
SMART FUNCTIONS
ENGLISH
Models without QR Code
1
Search for and install the
LG ThinQ
app from
the Google Play Store or Apple App Store on a
smartphone.
2
Run the
LG ThinQ
app and sign in with your
existing account or create an LG account to
sign in.
3
Touch the add (
~
) button on the
LG ThinQ
app
to connect your LG appliance. Follow the
instructions in the app to complete the
process.
NOTE
• You may be asked to provide a password to
connect to the LG network (not your home
network) during the Wi-Fi setup. The password is
the last 4 characters of the network name,
repeated twice, with no spaces. For example, if
the network name appears as LG_XXXX_8b92,
then you would enter 8b928b92 as your
password. The password is case sensitive and
the last 4 characters are unique to your
appliance.
• To verify the Wi-Fi connection, check that the
f
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
•
LG ThinQ
is not responsible for any network
connection problems or any faults,
malfunctions, or errors caused by network
connection.
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may be
interrupted because of the home network
environment.
• The network connection may not work properly
depending on the Internet service provider.
• The surrounding wireless environment can
make the wireless network service run slowly.
• If the appliance cannot be registered due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
• If the security protocol of the router is set to
WEP
, network setup may fail. Change the
security protocol (
WPA2
is recommended) and
connect the product again.
Using the Appliance Remotely
Remote Start
Use a smartphone to control your appliance
remotely. You can also monitor your cycle
operation so you know how much time is left in the
cycle.
Using this function
1
Put the clothes into the drum.
2
Press the
Power
button.
3
Set the
Remote Start
function of the Washer
and Dryer.
• Washer: Press the
SETTINGS
and swipe the
bar to turn on or off the
Remote Start
.
• Dryer: Press the
SETTINGS
and swipe the bar
to turn or off the
Remote Start
.
4
Start a cycle from the
LG ThinQ
application on
your smartphone.
54
SMART FUNCTIONS
NOTE
• All buttons are available when
Remote Start
is
activated. The
WASH/DRY
button is activated
when both the washer and dryer are on. Use the
LG ThinQ
app to select and start the course.
• You can use the
Remote Start
function by
pressing the
Power
button on the product and
then pressing the
Start/Pause
button. However,
depending on the model you purchased, the
function to operate the product with remote
start is different, so check it out on the
LG ThinQ
app.
• If the door has been opened, you can not start a
cycle remotely.
Disable this function manually
To turn off
Remote Start
function, press the
Power
button or
Start/Pause
button or enter
SETTINGS
-
Remote Start
.
Delay End
Setting this function allows the appliance to start
automatically and finish after a specified time.
Using this function
1
Put the clothes into the drum.
2
Press the
Power
button.
3
Run
LG ThinQ
application and select the
product.
• For washing, select the washer.
• For drying, select the dryer.
4
Select a washing or drying programme.
5
Touch the
Delay End
and set the delay time.
6
Start a cycle from the
LG ThinQ
application on
your smartphone.
NOTE
• The delay time is the time to the end of the
programme, not the start. The actual running
time may vary due to water temperature, clothes
and other factors.
• Avoid using liquid detergent for this function.
RF Radiation Exposure
Statement
This equipment shall be installed and used at a
minimum distance of 20 cm from the human body.
Open Source Software Notice
Information
To obtain the source code that is contained in this
product, under GPL, LGPL, MPL, and other open
source licenses that have the obligation to disclose
source code, and to access all referred license
terms, copyright notices and other relevant
documents, please visit https://
opensource.lge.com.
LG Electronics will also provide open source code to
you on CD-ROM for a charge covering the cost of
performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to opensou[email protected]m.
This offer is valid to anyone in receipt of this
information for a period of three years after our
last shipment of this product.
Smart Diagnosis
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
55
SMART FUNCTIONS
ENGLISH
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose
Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ
application.
• Launch the
LG ThinQ
application and select the
Smart Diagnosis
feature in the menu. Follow
the instructions provided in the
LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the
LG ThinQ
application and select the
Smart Diagnosis
feature in the menu. Follow
the instructions for audible diagnosis provided
in the
LG ThinQ
application.
1
Press the
Power
button to turn on the
appliance.
• Do not press any other buttons.
2
Hold the mouthpiece of your phone in front of
the appliance.
• Washer: Hold the phone to the right of the
Start/Pause
button.
• Dryer: Hold the phone to the left of the
Power
button.
3
Press the
SETTINGS
-
Washer Additional
Settings
or
Dryer Additional Settings
-
Smart
Diagnosis
and the
Start/Pause
button.
• If you have operated a different button or
dial before pressing the
Smart Diagnosis
button, turn it off and start all over again.
• Keep the smartphone in place until the data
transfer has finished. Time remaining for
data transfer is displayed.
4
After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the smartphone
while the tones are being transmitted.
56
MAINTENANCE
MAINTENANCE
WARNING
• Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning
may result in serious injury, fire, electric shock, or death.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the
finish.
Washer
What to Clean
Always remove items from the washing machine as
soon as the cycle is complete. Leaving damp items
in the washing machine can cause wrinkling, colour
transfer, and odour.
• After the wash cycle is finished, wipe the door
and door seal to remove any moisture.
• Leave the door slightly open to dry the drum.
• Wipe the appliance with a dry cloth to remove
any moisture.
WARNING
• Leave the door open to dry inside of the
appliance only if the children are supervised at
home.
Cleaning the Exterior
Proper care of your appliance can extend the
service life.
Exterior
• Immediately wipe off any spills.
• Wipe with a damp cloth and then again with a
dry cloth ensuring there is no moisture in
cabinet joints or crevices.
• Do not press on the surface or the display with
sharp objects.
Door
• Wash with a damp cloth on the outside and
inside and then dry with a soft cloth.
WARNING
• Do not attempt to separate any panels or
disassemble the appliance. Do not apply any
sharp objects to the control panel in order to
operate the appliance.
Tub Clean
This is a special function to help clean the inside of
the appliance by soaking, washing, rinsing and
spinning.
Run this function
once a month
(or more often if
needed) to reduce build-up of detergent and
softener and other residue.
• If there is a bad smell or mildew inside the
appliance, run this function
once a week for 3
57
MAINTENANCE
ENGLISH
weeks
in addition to the regularly prompted
intervals.
NOTE
• The
tcL
message will be displayed to alert to the
recommendation of operating this function.
1
Remove any clothing or items from the
appliance and close the door.
2
Open the dispenser drawer and add anti
limescale powder to the main wash
compartment.
• Tablets can be placed directly into the drum
as an alternative to powder.
3
Close the dispenser drawer slowly.
4
Turn on the power, and then press the
Tub
Clean
button.
5
Press the
Start/Pause
button to start.
6
Leave the door open to dry the inside of the
appliance completely.
• When the inside of the appliance is not dried
completely, it may cause a bad smell or
mildew.
WARNING
• Leave the door open to dry inside of the
appliance only if the children are supervised at
home.
Cleaning the Water Inlet Filter
The water inlet filter collects lime or any sediment
that may be in water that is supplied to the
appliance. Clean the inlet filter every six months or
so, or more often if the water is very hard or
contains traces of limescale.
• Turn off the water supply taps to the appliance if
the appliance is to be left for a certain period of
time (e.g. holiday), especially if there is no floor
drain (gully) in the immediate vicinity.
•
1E
error message will be displayed on the
control panel when the water is not entering the
detergent drawer.
1
Turn off the power and the water tap and then
unscrew the water inlet hose.
2
Remove the water inlet filter with small pliers
and then clean the filter using a medium bristle
tooth brush.
Cleaning the Drain Pump Filter
and Performing an Emergency
Water Evacuation
The drain filter collects threads and small objects
that may have been accidentally left in the clothes.
Make sure that the filter is clean every six months
to ensure smooth running of your appliance.
Allow the water to cool before cleaning the drain
pump filter. Open the door in an emergency or
perform an emergency water evacuation.
1
Unplug the appliance.
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MAINTENANCE
2
Open the cover cap and pull out the drain tube.
3
Remove the drain plug from the drain tube first
a
, and then drain the water. Then slowly
unscrew the drain pump filter
b
to drain the
remaining water and then proceed to remove
any debris or objects from the filter.
4
After cleaning the drain pump filter, carefully
reinsert the filter and screw the drain cap back
in clockwise carefully to avoid cross threading
and leakage. Reinsert the plug back into the
drain tube and place the tube into its holder.
5
Close the cover cap.
CAUTION
• Be careful when draining, as the water may be
hot.
• Run the drum cleaning programme once a
month (or more often, as needed) to remove
excess detergent and other debris.
Cleaning the ezDispense
Drawer
Clean the
ezDispense
compartments
every time
you refill the detergent/softener or change to a
new type of detergent/softener.
Remove and clean the detergent dispenser drawer
once or twice a month
. Leaving detergent in the
detergent dispenser drawer for an extended
period or using the washing machine for a long
time may cause the build-up of residue in the
detergent dispenser drawer.
WARNING
• Do not spray water inside the washing machine.
Doing so may cause fire or electric shock.
1
Turn off the washing machine, and unplug the
power cord.
2
Pull out the detergent dispenser drawer until it
stops.
3
Press down the disengage button
a
to
completely remove the drawer.
4
Remove the check valve to remove any residual
detergent/softener and close the check valve.
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MAINTENANCE
ENGLISH
5
Open the lids.
6
Clean the inserts with warm water.
• Rinse the drawer in warm water to dissolve
the detergent residue or softener scale.
• Use a soft cloth or brush to remove any
residue.
• Do not use soap when cleaning the drawer
and inserts.
7
If the detergent or softener is hardened inside
the
ezDispense
compartments, remove the
covers on the drawer.
8
Clean the insides of the compartments with
warm water.
• Use a soft cloth or brush to clean and to
remove any residue.
• Do not use soap when cleaning the drawer
and inserts.
9
Securely close the covers on the
ezDispense
compartments.
10
Wipe off any moisture with a dry towel or cloth
after cleaning.
11
Reinsert the detergent dispenser drawer.
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MAINTENANCE
Dryer
WARNING
• Remove the power plug when you clean the
appliance. Not removing the plug may result in
electric shock.
Cleaning the Lint Filters
CAUTION
• Clean the lint filters in the proper way referring
to the following instructions. Failure to do so, the
lint that is accumulated on the heat exchanger
may not be cleaned properly.
NOTE
• Unload all of the laundries from the appliance
before pull out the lint filters.
• Put the lint filters back in place after cleaning. If
the lint filters are not in the appliance, you can
not operate the appliance.
• To avoid micro plastic pollution in sewage
treatment plant, don't clean the filters under
running water.
a
Inner Filter
• Always clean the inner filter before and after
use.
b
Outer Filter
• Clean the outer filter after drying 10 times or
when the lint is accumulated into the outer
filter.
• A chime will sound when the lint has
accumulated.
Clean the inner filter
1
Pull out the inner filter from the outer filter and
then open the inner filter.
• Open the filter by unfolding it in the
direction of the arrows.
2
Clean large cluster of lint first, then clean the
residual lint by hand or using a vacuum
cleaner.
• Dry the filter completely if the filter is moist.
Failure to do so, odour may occur in the
appliance.
3
Close the filter completely by pushing down its
center.
• Ensure the left and right side of the inner
filter is closed properly.
4
Insert the inner filter into the outer filter.
Clean the outer filter
1
Remove the dust or lint around the filter inlet.
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MAINTENANCE
ENGLISH
CAUTION
• When the lint drops into the filter inlet, it may
cause less efficient drying performance and
increase of drying time.
2
Pull out the outer filter.
3
Remove the inner filter.
4
Grab the top edge of the outer filter and spread
open.
5
Clean the residual lint filter by hand or using a
vacuum cleaner.
• Dry the filter completely if the filter is moist.
Failure to do so, odour may occur in the
appliance.
6
Close them, and reinsert the both lint filters.
CAUTION
• Do not load or remove any clothes when the lint
filter is not in a place. The clothes can drop into
the filter inlet and it may cause the appliance to
malfunction.
Wiping the Moisture Sensor
This device senses the moisture level of the clothes
during operation, which means it must be cleaned
once every six months
to remove any build-up of
lime scale on the surface of the sensor.
Wipe the sensors inside the drum.
CAUTION
• Do not wipe the moisture sensor with abrasive
materials. Always clean the sensor with a dry
rough acrylic sponge.
Using Drum Clean Feature
With time and use, the appliance may form
unpleasant odours that leave your clothes smelling
after drying. Using this cleaning function
once a
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MAINTENANCE
month (or after drying 30 times)
helps to reduce
the unpleasant odours from the appliance.
CAUTION
• Remove all of the clothes from the appliance.
1
Turn on the appliance.
2
Select the
Drum Clean
programme.
3
Hold the
Start/Pause
button.
• This function operates for about 3 hours.
4
Open the dryer's door to provide the appliance
with enough air circulation for exhausting any
remaining odours.
WARNING
• For safety reasons, do not allow children or
animals to enter the appliance. It may cause
damage or injury.
Using Condenser Clean Feature
The appliance washes lint, which builds up onto the
surface of the condenser, automatically using
water that is condensed from the clothes during
operation. Using this cleaning function
once a
month (or after drying 30 times)
helps to wash
the lint.
CAUTION
• Remove all of the clothes from the appliance.
1
Open the dryer's door and pull out both inner
and outer filter.
2
Pour 1 litre of clean water slowly into the
entrance.
• Do not pour the water quickly as it will spill
out.
• Pouring more that 1.5 litres of water into the
compartment will cause water to leak back
out.
3
Reinsert both inner and outer filter and close
the dryer's door.
4
Turn on the appliance.
5
Press the
SETTINGS
-
Dryer Additional
Settings
-
Condenser Care
button.
6
Hold the
Start/Pause
button to start the
cleaning of the condenser.
• The cleaning of the condenser proceeds for
1 hour.
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MAINTENANCE
ENGLISH
7
Open the dryer's door to provide the appliance
with enough air circulation for more thorough
drying of the tub after the cleaning has ended.
WARNING
• For safety reasons, do not allow children or
animals to enter the appliance. It may cause
damage or injury.
Thawing out the Appliance
Thawing out the appliance manually
1
Open the dryer's door and pull out both inner
and outer filter.
2
Pour 1 litre of hot water at 60 ℃ into the lint
filter compartment and then reinsert the both
lint filters.
CAUTION
• Pouring more that 1.5 litres of water into the
compartment will cause water to leak back out.
• Pouring hot water over 60 ℃ will cause
malfunctions to the appliance or burn.
3
Turn on the appliance and operate the
Normal
Dry
programme about for 30 seconds. Then
wait about 30 minutes.
4
Operate the
Normal Dry
programme again.
Check if the
No drainage
message will appear
within 10 minutes after operating the
appliance.
• When the
No drainage
message appears go
to step 2 and repeat procedure.
• Nothing appears on the display when the
thawing is done.
5
Dry the clothes as usual.
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TROUBLESHOOTING
TROUBLESHOOTING
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible
causes and notes for resolving an error message or malfunction. It is recommended to read the tables
carefully below in order to save your time and money that may cost for calling to LG Electronics service
centre.
Washer
Error Messages
Symptoms Possible Cause & Solution
Door open The door is opened.
• Open and close the door again. If the message keeps appearing, unplug
the power cord and call for service.
Door unlocked The door is not secured.
• Check for objects around the door and door seal. If the message keeps
appearing, unplug the power cord and call for service.
Water supply Water supply faucets are not fully open.
• Make sure that the water faucets are fully open.
Water inlet hoses are kinked, pinched, or crushed.
• Make sure that the hoses are not kinked, pinched or crushed behind or
under the washer. Be careful when moving the washer during cleaning or
maintenance.
Water inlet filters are clogged.
• Clean the inlet filters. See
MAINTENANCE
.
Water supply pressure to faucet or house is too low.
• Check another faucet in the house to make sure that household water
pressure is adequate and flow is not restricted.
• Disconnect the water inlet hoses from the washer and run a few gallons of
water through the hoses to flush out any dirt.
• If flow is too low, contact a plumber to have the water supply lines
repaired.
Water supply connected with leak-limiting hoses.
• The use of hoses designed to limit leaks is not recommended. Leak limiting
hoses can trip falsely and prevent the washer from filling.
Drainage Drain hose is kinked, pinched, or clogged.
• Make sure that the drain hose is free of clogs or kinks and is not pinched
behind or under the washer.
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TROUBLESHOOTING
ENGLISH
Drainage The end of the drain hose is more than 96 inches (2.4 m) above the
bottom of the washer.
• Move the end of the drain hose so that it is lower than
96 inches (2.4 m)
.
For best performance, the end of the drain hose should be no higher than
66 inches (168 cm).
Unbalance The load is too small.
• Add additional items to allow the washer to balance the load.
Heavy articles are mixed with lighter items.
• Always try to wash articles of somewhat similar weight to allow the washer
to evenly distribute the weight of the load for spinning.
The load is out of balance.
• Manually redistribute the load if articles have become tangled, preventing
the automatic rebalancing from working properly.
No water detected The water level sensor is not working correctly.
• Close the water faucets, unplug the washer, and call for service.
Motor error A motor error has occurred.
• Allow the washer to stand for 30 minutes and then restart the cycle.
• If the error code is still displayed, call for service.
Water too high Water level is too high due to a faulty water valve.
• Close the water faucets, unplug the washer, and call for service.
Freeze error Inlet hose, drain hose or drain pump is frozen.
• See Care in Cold Climates.
No temp detected Control error.
• Unplug the washer and wait 60 minutes. Reconnect power and try again.
• If the error code is still displayed, call for service.
Vibration sensor Vibration sensor is malfunctioning.
• Call for service.
Turbidity sensor Turbidity sensor is malfunctioning.
• Call for service.
Steam error The steam function did not work properly.
• Call for service.
Symptoms Possible Cause & Solution
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TROUBLESHOOTING
ezDispense Error Messages
Noises You Might Hear
Symptoms Possible Cause & Solution
Check Detergent Tank The amount of liquid detergent in the detergent compartment did not
decrease.
After putting the detergent into the detergent compartment, it was left
for a long time and the detergent hardened.
• Clean the detergent compartment thoroughly, fill it with liquid detergent,
install it in the drawer, and run a wash programme. If the error is displayed
continuously, call for service.
No Detergent The automatic detergent injection function does not work properly.
• Call for service.
Check Softener Tank The amount of fabric softener in the softener compartment did not
decrease.
After putting the fabric softener into the softener compartment, it was
left for a long time and the fabric softener hardened.
• Clean the softener compartment thoroughly, fill it with liquid fabric
softener, install it in the drawer, and run a wash programme. If the error
is displayed continuously, call for service.
No Softener The automatic softener injection function does not work properly.
• Call for service.
ezDispense
TM
Error
The ezDispense did not work properly.
• Call for service.
Drawer Open The washer was operated without completely closing the drawer.
The drawer was opened during the washer operation.
• Push the drawer completely closed. If the error is displayed continuously,
call for service.
Symptoms Possible Cause & Solution
Rattling and clanking
noise
Foreign objects, such as keys, coins, or safety pins may be in the drum.
• Stop the appliance, check the drum for foreign objects. If the noise
continues after the appliance is restarted, call for service.
Thumping sound Heavy clothes may produce a thumping sound. This is usually normal.
• If the sound continues, the appliance is probably out of balance. Stop and
redistribute the clothes.
The clothes may be out of balance.
• Pause the programme and redistribute the clothes after the door unlocks.
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TROUBLESHOOTING
ENGLISH
Operation
Vibrating noise Package materials are not removed.
• Remove package materials.
The clothes may be unevenly distributed in the drum.
• Pause the programme and redistribute the clothes after the door unlocks.
Not all levelling feet are resting firmly and evenly on the floor.
• See the
Levelling the Appliance
instruction to adjust the levelling of the
appliance.
Floor not rigid enough.
• Check if the floor is sold and does not flex. See the
Installation Place
Requirements
to select the proper location.
Symptoms Possible Cause & Solution
Symptoms Possible Cause & Solution
Water is leaking. House drain pipes are clogged.
• Unclog waste pipes. Contact plumber if necessary.
Leakage is caused by improper installation of drain hose or clogged
drain hose.
• Clean and straighten the drain hose. Check and clean the drain filter
regularly.
Drain pump filter cap is not fitted correctly.
• Refit the drain pump filter.
Appliance does not
operate.
Control panel has powered off due to inactivity.
• This is normal. Press the
Power
button to turn the appliance on.
Appliance is unplugged.
• Make sure that the cord is plugged securely into a working outlet.
Water supply is turned off.
• Turn the water supply tap completely.
Controls are not set properly.
• Make sure that the programme is correctly set. Close the door and press
the
Start/Pause
button.
Door is open.
• Close the door and make sure that nothing is caught under the door
preventing it from closing completely.
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TROUBLESHOOTING
Appliance does not
operate.
Circuit breaker/fuse is tripped/blown.
• Check house circuit breakers/fuses. Replace fuses or reset breaker. The
appliance should be on a dedicated branch circuit. The appliance will
resume the programme where it stopped once power is restored.
Control needs to be reset.
• Press the
Power
button, then reselect the desired programme and press
the
Start/Pause
button.
Start/Pause was not pressed after a programme was set.
• Press the
Power
button, then reselect the desired programme and press
the
Start/Pause
button. The appliance is turned off if the
Start/Pause
button is not pressed within a certain time.
Extremely low water pressure.
• Check another tap in the house to make sure that household water
pressure is adequate.
Appliance is heating the water or making steam.
• The drum may stop operating temporarily during certain cycles, while
water is safely heated to a set temperature.
Buttons may not
function properly.
The Control Lock option is activated.
• Deactivate the
Control Lock
option if necessary.
Door does not open. The door cannot be opened for safety reasons once the appliance starts.
• This is normal. You can safely open the door after
H
turns off.
Appliance is not filling
properly.
Inlet filter clogged.
• Make sure the inlet filters on the fill valves are not clogged.
Inlet hoses may be kinked.
• Check that inlet hoses are not kinked or clogged.
Insufficient water supply.
• Make sure that both hot and cold water taps are turned on all the way.
Hot and cold supply hoses are reversed.
• Check supply hose connections.
Appliance does not
drain water.
Kinked drain hose.
• Ensure that the drain hose is not kinked.
Drain located higher than 1.2 m above the floor.
• Make sure that the drain hose is no higher than 1.2 m above the bottom of
the appliance.
Detergent is not
dispensed
incompletely or not
dispensed at all.
Too much detergent is used.
• Follow the guidelines provided by the detergent manufacturer.
Symptoms Possible Cause & Solution
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TROUBLESHOOTING
ENGLISH
Detergent is not
dispensed
incompletely or not
dispensed at all.
Drain Pump Filter may be blocked.
• Clean the Drain filter.
Cycle time is longer
than usual.
The load is too small.
• Add more items to allow the appliance to balance the loads.
Heavy articles are mixed with lighter items.
• Always try to wash articles with similar weight in order to allow the
appliance to evenly distribute the weight of the load for spinning.
The load is out of balance.
• Manually redistribute the load if articles have become tangled.
Cycle end is delayed. Unbalance is detected or suds removing programme is on.
• This is normal. The time remaining shown on the display is only an
estimated duration. Actual time may vary.
Symptoms Possible Cause & Solution
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TROUBLESHOOTING
Performance
Symptoms Possible Cause & Solution
Poor stain removal Previously set stains.
• Articles that have been previously washed may have stains which have
been set. These stains may be difficult to remove and may require hand
washing or pre-treating to aid in stain removal.
Staining Bleach or softener is dispensed too soon.
• Dispenser compartment is overfilled. It makes bleach or softer dispensed
rapidly. Always measure bleach or softener to prevent overfilling.
• Close the detergent dispenser slowly.
Bleach or softener was added directly to the clothes in the drum.
• Always use the detergent dispenser to ensure that bleach or softener is
properly dispensed at the right time in the programme.
Clothes were not properly sorted.
• Always wash dark colours separately from light colours and whites to
prevent discoloration.
• Never wash heavily soiled items with lightly soiled items.
Wrinkling Appliance is not unloaded promptly.
• Always remove items from the appliance as soon as the programme is
complete.
Appliance is overloaded.
• The appliance can be fully loaded, but the drum should not be tightly
packed with items. The door of the appliance should be closed easily.
Hot and cold water supply hoses are reversed.
• Hot water rinse can set wrinkles in garments. Check the supply hose
connections.
Spin speed may be too high.
• Set the spin speed to suit the garment type.
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TROUBLESHOOTING
ENGLISH
Odour
Symptoms Possible Cause & Solution
Musty or mildewy
odour in appliance
Inside of drum is not cleaned properly.
• Run the
Tub Clean
function regularly.
Odours can occur if the drain hose is not properly installed, causing
siphoning (water flowing back inside of the appliance).
• When installing the drain hose, make sure that it does not get kinked or
blocked.
If the detergent dispenser is not cleaned regularly, odours can occur
from mold or foreign substances.
• Remove and clean the detergent dispenser, especially the top and bottom
of the dispenser’s opening.
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TROUBLESHOOTING
Dryer
Error Messages
Symptoms Possible Cause & Solution
Door open / Door
unlocked
The door has been opened while the appliance is in operation or the
appliance is being operated without the door being closed properly.
• Close the door completely.
• If
Door open
/
Door unlocked
is not released, call for service.
Door open Door switch detection is not working properly.
• Unplug the power plug and call for service.
Temp sensor error 1 /
Temp sensor error 2 /
Temp sensor error 3 /
Temp sensor error 4 /
Temp sensor error 5 /
Temp sensor error 6
Temperature Sensor has malfunctioned.
• Unplug the power plug and call for service.
Drum temp error The temperature inside the drum has risen suddenly.
• Unplug the power plug and call for service.
Drum motor error The motor has stopped suddenly.
• Check if the amount of clothes exceeds the maximum load capacity.
• Unplug the power plug and call for service.
Compressor error 1 /
Compressor error 2
The compressor has stopped suddenly.
• Unplug the power plug and call for service.
Fan motor error The drying fan has stopped suddenly.
• Unplug the power plug and call for service.
No drainage The drain pump motor has malfunctioned.
• Unplug the power plug and call for service.
The surrounding temperature for installation is below zero.
• The recommended surrounding temperature for installation is 5 - 35 ℃.
Insert the filter The lint filter is not in the appliance.
• Insert the lint filter.
Service cover error This is caused by the dryer service cover not being assembled properly.
• Unplug the power plug and call for service.
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TROUBLESHOOTING
ENGLISH
Operation
Performance
Symptoms Possible Cause & Solution
Appliance will not turn
on.
Power cord is not properly plugged in.
• Make sure that the power plug is securely plugged into a grounded outlet
matching the appliance's rating plate.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
Appliance does not
heat.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
Water leaks. The optional drain hose is not connected correctly.
• Connect the optional drain hose correctly.
The door is closed while clothes or foreign substance is caught in the
door.
• Check if clothes or foreign substance is caught in the door before using the
appliance. If water leaks continuously, contact the LG Electronics
Customer Information Centre.
Appliance runs and
pauses by itself after
the drying cycle
finishes.
This is how the wrinkle care option works.
• Make sure that the wrinkle care option has been set. The option is
designed to prevent creases that are formed when the clothes are not
unloaded promptly after the drying cycle. When the option is set, the
appliance runs for 10 seconds and pauses for 5 minutes. The option is
works for up to 2 hours.
Symptoms Possible Cause & Solution
Clothes take too long
to dry.
Load is not properly sorted.
• Separate heavy items from lightweight items. Larger and heavier items
take longer to dry. Light items in a load with heavy items can fool the
sensor because the light items dry faster.
Large load of heavy fabrics.
• Heavy fabrics take longer to dry because they tend to retain more
moisture. To help reduce and maintain more consistent drying times for
large and heavy fabrics, separate these items into smaller loads of a
consistent size.
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TROUBLESHOOTING
Clothes take too long
to dry.
Appliance controls are not set properly.
• Use the appropriate control settings for the type of load you are drying.
Some loads may require an adjustment of the dry level setting for proper
drying.
Lint filter needs to be cleaned.
• Remove the lint from the lint filter after every cycle. With the lint removed,
hold the lint filter up to a light to see if it is dirty or clogged. With some
loads that produce high amounts of lint, such as new bath towels, it may
be necessary to pause the cycle and clean the filter during the cycle.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
Appliance is overloaded.
• Divide extra large loads into smaller loads for better drying performance
and efficiency.
Drying time is not
consistent.
Heat settings, load size, or dampness of clothing is not consistent.
• The drying time for a load will vary depending on the type of heat used
(electric), the size of the load, the type of fabrics, the wetness of the
clothes, and lint filter. Even an unbalanced load in the appliance can cause
poor spinning, resulting in wetter clothes which will take longer to dry.
Greasy or dirty spots
are left on clothes.
Fabric softener is used incorrectly.
• When washing clothes that are to be dried in the appliance, use the correct
amount of fabric softener as recommended by the manufacturer of the
fabric softener.
Clean and dirty clothes are being dried together.
• Use the appliance to dry only clean items. Soil from dirty clothes can
transfer to the clean clothes in the same or later loads.
Clothes were not properly cleaned or rinsed before being placed in the
appliance.
• Stains on dried clothes could be stains that were not removed during the
washing process. Make sure that clothes are being completely cleaned or
rinsed according to the instructions for your washing machine and
detergent. Some difficult soils may require pre-treating prior to washing.
Clothes are wrinkled. Clothes have dried too long (overdried).
• Over drying a load of clothes can lead to wrinkled clothes. Try a shorter
drying time.
Clothes have been left in the appliance for too long after cycle ends.
• Use the
Wrinkle Care
option.
Symptoms Possible Cause & Solution
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TROUBLESHOOTING
ENGLISH
Clothes are shrinking. Garment care instructions are not being followed.
• To avoid shrinking your clothes, always consult and follow fabric care
instructions. Some fabrics will naturally shrink when washed. Other fabrics
can be washed but will shrink when dried in the appliance. Use a low or no
heat setting.
Lint is left on clothes. Lint filter has not been cleaned properly.
• Remove the lint from the lint filter after every cycle. With the lint removed,
hold the lint filter up to a light to see if it is dirty or clogged. If it looks dirty,
follow the cleaning instructions. With some loads that produce high
amounts of lint, it may be necessary to clean the lint filter during the cycle.
Clothes have not been sorted properly.
• Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should
be dried separately from clothes that are lint trappers (i.e., a pair of black
linen pants).
Appliance is overloaded.
• Divide extra large loads into smaller loads for drying.
Tissue, paper, etc., has been left in pockets.
• Check pockets thoroughly before drying clothes.
Excess static in clothes
after drying.
Clothes have dried for too long (overdried).
• Overdrying a load of clothes can cause a buildup of static electricity. Adjust
settings and use a shorter drying time.
Drying synthetics, permanent press, or synthetic blends.
• These fabrics are naturally more prone to static buildup. Try using fabric
softener, or use shorter Timed Drying time settings.
Clothes have damp
spots after a Dry
programme.
Very large load or very small load. Single large item such as a blanket or
comforter.
• If items are too tightly packed or too sparse the sensor may have trouble
reading the dryness level of the load. Use a Timed Drying programme for
very small loads.
• Large, bulky items such as blankets or comforters can sometimes wrap
themselves into a tight ball of fabric. The outside layers will dry and
register on the sensors, while the inner core remains damp. When drying
a single bulky item, it may help to pause the cycle once or twice and
rearrange the item to unwrap and expose any damp areas.
• To dry a few remaining damp items from a very large load or a few damp
spots on a large item after a Dry programme has completed, empty the lint
filter, then set a Timed Drying programme to finish drying the item(s).
Symptoms Possible Cause & Solution
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TROUBLESHOOTING
Common
Wi-Fi
Symptoms Possible Cause & Solution
Your home appliance
and smartphone are
not connected to the
Wi-Fi network.
The password for the Wi-Fi that you are trying to connect to is incorrect.
• Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on
LG ThinQ
.
Mobile data for your smartphone is turned on.
• Turn off the
Mobile data
of your smartphone and register the appliance
using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters).
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.
Memo
Memo
Memo
