LG WWT-1710W Washer User Manual

OWNER'S MANUAL

LAUNDRY CENTER

Before beginning installation, read these instructions

carefully. This will simplify installation and ensure that the

product is installed correctly and safely. Leave these

instructions near the product after installation for future

reference.

ENGLISH

WWT-1710B / WWT-1710W

MFL71728968

Rev.02_041221

www.lg.com

TABLE OF CONTENTS

This manual may contain images or

content that may be different from the

model you purchased.

This manual is subject to revision by the

manufacturer.

SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE...........................................................4

WARNING............................................................................................................4

CARING FOR THE ENVIRONMENT..................................................................10

INSTALLATION

Parts and Specifications ..................................................................................11

Installation Place Requirements ....................................................................15

Unpacking the Appliance ................................................................................17

Connecting the Water Supply Hose...............................................................18

Installing the Drain Hose ................................................................................19

Levelling the Appliance ...................................................................................21

Disassembly......................................................................................................23

OPERATION-WASHER

Operation Overview.........................................................................................25

Preparing the Wash Load ...............................................................................26

Adding Detergents and Softeners .................................................................27

Control Panel and Programme Table............................................................29

Extra Options and Functions ..........................................................................33

OPERATION-DRYER

Operation Overview.........................................................................................36

Preparing the Laundry ....................................................................................37

Control Panel and Programme Table............................................................39

Extra Options and Functions ..........................................................................44

SMART FUNCTIONS

Using LG ThinQ Application............................................................................47

Smart Diagnosis ...............................................................................................49

MAINTENANCE

Washer ..............................................................................................................51

Dryer..................................................................................................................54

TROUBLESHOOTING

Washer ..............................................................................................................58

Dryer..................................................................................................................65

Common............................................................................................................70

SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

The following safety guidelines are intended to prevent unforeseen

risks or damage from unsafe or incorrect operation of the appliance.

The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as

described below.

Safety Messages

WARNING

• To reduce the risk of explosion, fire, death, electric shock, injury or

scalding to persons when using this product, follow basic

precautions, including the following:

Technical Safety

• This appliance is not intended for use by persons (including children)

with reduced physical, sensory or mental capabilities, or lack of

experience and knowledge, unless they have been given supervision

or instruction concerning use of the appliance by a person

responsible for their safety.

This symbol is displayed to indicate matters and operations

that can cause risk. Read the part with this symbol carefully

and follow the instructions in order to avoid risk.

WARNING

This indicates that the failure to follow the instructions can

cause serious injury or death.

CAUTION

This indicates that the failure to follow the instructions can

cause the minor injury or damage to the product.

SAFETY INSTRUCTIONS

ENGLISH

• Children should be supervised to ensure that they do not play with

the appliance.

• If the power cord is damaged, it must be replaced by the

manufacturer, its service agent or similarly qualified persons in order

to avoid a hazard.

• The inlet water pressure must be between 100 kPa and 800 kPa.

• Use a new hose or hose-set supplied with the appliance. Reusing old

hoses can cause a water leak and subsequent property damage.

• Ventilation openings must not be obstructed by a carpet.

• Do not dry unwashed items in the appliance.

• Fabric softeners, or similar products, should be used as specified by

the fabric softener instructions.

• Remove all objects from pockets such as lighters and matches.

• Never stop the appliance before the end of the drying cycle unless all

items are quickly removed and spread out so that the heat is

dissipated.

• The appliance is not to be used if industrial chemicals have been used

for cleaning.

• Items that have been soiled with substances such as cooking oil,

vegetable oil, acetone, alcohol, petroleum, kerosene, spot removers,

turpentine, waxes and wax removers should be washed in hot water

with an extra amount of detergent before being dried in the

appliance.

• Items such as foam rubber (latex foam), shower caps, waterproof

textiles, rubber backed articles and clothes or pillows fitted with foam

rubber pads should not be dried in the appliance.

• Do not drink the condensed water. Failure to do so may result in food-

borne illnesses.

• If the supply cord is damaged, it must be replaced by the

manufacturer or its service agents or similarly qualified person in

order to avoid a hazard.

• The lint filter must be cleaned frequently.

• Lint must not to be allowed to accumulate around the appliance.

SAFETY INSTRUCTIONS

• Do not spray dry cleaning detergent directly onto the appliance or

use the appliance to dry clothes left with dry cleaning detergent.

• Do not dry clothes stained with oil substances. Oil substances

(including edible oils) stained on clothes cannot be completely

removed even after washing with water.

• The appliance must not be supplied through an external switching

device, such as a timer, or connected to a circuit that is regularly

switched on and off by a utility.

• Remove clothes from the product immediately when drying is

complete or the power is turned off during the drying process.

Leaving clothes that has been dried in the appliance unattended

could result in fire. Clothes not removed from the appliance after

drying could result in fire. Remove clothes immediately after drying,

and then hang or lay the clothes flat to cool.

• Oil-affected items can ignite spontaneously, especially when exposed

to heat sources such as in a tumble dryer. The items become warm,

causing an oxidation reaction in the oil. Oxidation create heat. If the

heat cannot escape, the items can become hot enough to catch fire.

Piling, stacking or storing oil-affected items can prevent heat from

escaping and so create a fire hazard.

• If it is unavoidable that fabrics that contain vegetable or cooking oil

or have been contaminated by hair care products be placed in a

tumble dryer they should first be washed in hot water with extra

detergent – this will reduce, but not eliminate, the hazard.

• This appliance is intended to be used in household only.

• Potentially there could be hydrogen built-up in hot water system that

has not been used for two weeks or more. In this instance, hot water

faucets should be allowed to run for several minutes prior to use of

the appliance.

Maximum Capacity

The maximum capacity in some cycles for dry clothes to be used is

Wash (17 kg)/Dry (10 kg)

SAFETY INSTRUCTIONS

ENGLISH

WARNING - To avoid a fire

Installation

• Make sure the appliance is properly installed, grounded, and

adjusted by qualified service personnel according to the installation

instructions.

• Never attempt to operate the appliance if it is damaged,

malfunctioning, partially disassembled, or has missing or broken

parts, including a damaged cord or plug.

• This appliance should only be transported by two or more people

holding the appliance securely.

• Do not install the appliance in a damp and dusty place. Do not install

or store the appliance in any outdoor area, or any area that is subject

to weathering conditions such as direct sunlight, wind, rain, or

temperatures below freezing.

• Make sure the power plug is completely pushed into the power

outlet.

• If the power cord is damaged or the hole of the outlet socket is loose,

do not use the power cord and contact an authorized service centre.

• Do not use multiple outlet sockets, an extension power cable or

double adapter with this appliance.

• Do not modify the power plug provided with the appliance. If it does

not fit the power outlet, have a proper outlet installed by a qualified

electrician.

• This appliance is equipped with a power cord having an equipment-

earthing / grounding conductor (earthing pin) and a grounding

power plug. The power plug must be plugged into an appropriate

outlet socket that is installed and earthed / grounded in accordance

with all local codes and ordinances.

Do not wash or dry clothes or items that have any

contaminants of flammable solvents or substances.

Do not clean the product with, or expose it to,

flammable substances.

SAFETY INSTRUCTIONS

• Improper connection of the equipment-grounding conductor can

result in risk of electric shock. Check with a qualified electrician or

service personnel if you are in doubt as to whether the appliance is

properly grounded.

• This appliance must not be installed behind a lockable door, a sliding

door or a door with a hinge on the opposite side to that of the

appliance, in such a way that a full opening of the appliance door is

restricted.

• This appliance must not be stored or used in any outdoor location.

• Tighten the drain hose to avoid separation.

Operation

• To avoid breaking the door glass, do not push too hard on the door

when closing.

• Do not apply any sharp objects to the control panel in order to

operate the appliance.

• Do not attempt to separate any panels or disassemble the appliance.

• Do not repair or replace any part of the appliance. All repairs and

servicing must be performed by qualified service personnel unless

specifically recommended in this Owner's Manual. Use only

authorized factory parts.

• Do not push down the door excessively, when the appliance door is

open.

• Do not put animals, such as pets into the appliance.

• Do not wash rugs, mats, shoes or pet blankets, stuffed toys, or any

other items other than clothes or sheets, in this machine.

• Keep the area underneath and around the appliance free of

combustible materials such as lint, paper, rags, chemicals, etc.

• Do not leave the appliance door open. Children may hang on the door

or crawl inside the appliance, causing damage or injury.

• Do not put in, wash or dry articles that have been cleaned in, washed

in, soaked in, or spotted with combustible or explosive substances

(such as waxes, wax removers, oil, paint, gasoline, degreasers,

drycleaning solvents, kerosene, petrol, spot removers, turpentine,

SAFETY INSTRUCTIONS

ENGLISH

vegetable oil, cooking oil, acetone, alcohol, etc.). Improper use can

cause fire or explosion.

• Do not use or store flammable or combustible substances (ether,

benzene, alcohol, chemical, LPG, combustible spray, gasoline,

thinner, petroleum, insecticide, air freshener, cosmetics, etc.) near

the appliance.

• Never reach into the appliance while it is operating. Wait until the

drum has completely stopped.

• Do not touch the door during a high temperature programme.

• In case of a water leak from the appliance or flood, disconnect the

power plug and contact the LG Electronics customer information

centre.

• Turn off water taps to relieve pressure on hoses and valves and to

minimize leakage if a break or rupture should occur. Check the

condition of the fill hoses; they should be replaced after 5 years.

• If there is a gas leakage (isobutane, propane, natural gas, etc.) within

the home, do not touch the appliance or power plug and ventilate the

area immediately.

• If the drain hose or inlet hose is frozen during winter, use it only after

thawing.

• Keep all washing detergents, softener and bleach away from

children.

• Do not touch the power plug or the appliance controls with wet

hands.

• Do not bend the power cable excessively or place a heavy object on it.

• Avoid touching any water that is drained from the appliance during

the wash.

• Make sure that drainage is working properly. If water is not drained

properly, your floor may get flooded.

• When the air temperature is high and the water temperature is low,

condensation may occur and thus wet the floor.

• Wipe off dirt or dust on the contacts of the power plug.

SAFETY INSTRUCTIONS

Maintenance

• Disconnect the appliance from the power supply before cleaning the

appliance. Setting the controls to the OFF or stand by position does

not disconnect this appliance from the power supply.

• Securely plug the power plug in the outlet socket after completely

removing any moisture and dust.

• Do not spray water inside or outside the appliance to clean it.

• Never unplug the appliance by pulling on the power cable. Always

grip the power plug firmly and pull straight out from the outlet

socket.

• Only qualified service personnel from LG Electronics service centre

should disassemble, repair, or modify the appliance. Contact an LG

Electronics customer information centre if you move and install the

appliance in a different location.

Disposal

• Before discarding an old appliance, unplug it. Cut off the cable

directly behind the appliance to prevent misuse.

• Dispose of all packaging materials (such as plastic bags and

styrofoam) away from children. The packaging materials can cause

suffocation.

• Remove the door before disposing of or discarding this appliance to

avoid the danger of children or small animals getting trapped inside.

CARING FOR THE ENVIRONMENT

This dryer contains fluorinated greenhouse gases

R134a (GWP: 1430): 0.450 kg / 0.715 t CO2-eq. Hermetically sealed.

INSTALLATION

ENGLISH

INSTALLATION

Parts and Specifications

NOTE

• Appearance and specifications may change without notice to improve the quality of the appliance.

Front View

Control Panel

Lint Filter

Dryer Drum

Dryer Door

Dryer Door Magnet

Detergent Dispenser Drawer

Washer Door

Washer Drum

Washer Door Magnet

Drain Hose

Drain Pump Filter

Drain Pump Filter Cover

Leveling Feet

Rear View

INSTALLATION

Power Cord (for Dryer)

Drain Hole (for Dryer)

Cold Water Inlet (for Washer)

Shipping Bolts

Drain Hose (for Washer)

Power Cord (for Washer)

INSTALLATION

ENGLISH

Accessories

NOTE

• The images in this manual may be different from the actual components and accessories that are subject

to change by the manufacturer without prior notice for product improvement purposes.

Cold and Hot Water Inlet

Hoses (for Washer)

Water Drain Hose (for

Dryer)

Band Clamps (4 EA)

Cable Ties (3 EA)

Caps for Covering Transit

Bolt Holes

Spanner

Anti-slip Sheets (4 EA)

Elbow Bracket for

Securing Drain Hose

Dry Rack

Drain Hose Connector

Short Drain Hose

Screws (10 EA)

INSTALLATION

Specifications

Model WWT-1710B / WWT-1710W

Power supply 220 - 240 V~, 50 Hz

Dimension (Width X Depth X Height) 700 mm X 770 mm X 1890 mm

Product weight 154 kg

Permissible Inlet Water pressure 100 KPa ~ 800 KPa (1.0~8.0 kgf/cm²)

Allowable temperature 5 - 35 ℃

INSTALLATION

ENGLISH

Installation Place

Requirements

Before installing the appliance, check the following

information to make sure that the appliance

should be installed in a correct place.

Installation Location

• This appliance must be installed on firm flooring

to minimize vibration during the spin cycle.

Concrete flooring is best, being far less prone to

vibration during the spin cycle than wooden

floorboards or a carpeted surface.

• If it is impossible to avoid positioning the

appliance next to a gas cooker or coal burning

stove, an insulation (850 X 600 mm) covered with

aluminum foil on the side facing the cooker or

stove must be inserted between the two

appliances.

• Ensure that when the appliance is installed, it is

easily accessible for an engineer in the event of a

breakdown.

• When installing the appliance, adjust all four feet

using the transit bolt spanner provided to

ensure the appliance is stable.

Floor Installation

*1 minimum space for installation

To ensure sufficient clearance for water inlet hoses,

drain hose and airflow, allow minimum clearances

on the sides and behind the appliance. Be sure to

allow for wall, door, or floor moldings that may

increase the required clearances.

The faucet is to the REAR when the appliance is

placed.

The faucet is to the SIDE when the appliance is

placed.

WARNING

• This appliance must only be used for domestic

household purposes and should not be used in

mobile applications.

WBA

D’

HH’

30 cm

W70 cm

B5 cm

C20 cm

D77 cm

140 cm

H 189 cm

H' 200 cm

15 cm

W70 cm

B5 cm

C10 cm

D77 cm

140 cm

H 189 cm

H' 200 cm

WBA

D’

HH’

INSTALLATION

NOTE

• Never try to level any uneven floor by putting

pieces of wood, cardboard or similar materials

under the appliance.

Ventilation

Alcove or under counter

Ensure airflow of 3.17 m

/mm through the

appliance.

Cupboard

Cupboard door must have 2 (louvered) openings,

each having a minimum area of 387 cm

, located 8

cm from the bottom and top of the door.

NOTE

• Make sure that air circulation around the

appliance will not be impeded by carpets, rugs,

etc.

Ambient Temperature

• Do not install the appliance in rooms where

freezing temperatures may occur. Frozen hoses

may burst under pressure. The reliability of the

electronic control unit may be impaired at

temperatures below freezing point.

NOTE

• If the appliance is delivered in winter and

temperatures are below freezing, place the

appliance at room temperature for a few hours

before putting it into operation.

• The appliance performs best at a room

temperature of 23 ℃.

Wooden Floors (Suspended

Floors)

When installing the appliance on wooden floors,

use rubber cups to reduce excessive vibration and

unbalance. Timber or suspended type flooring may

contribute to excessive vibration and unbalance,

errors and malfunction.

• To reduce vibration, we recommend placing at

least 15 mm thickness of rubber caps

under

each adjusting foot of the appliance, secured to

at least two floor beams with screws.

• If possible, install the appliance in one of the

corners of the room, where the floor is more

stable.

• Fit the rubber cups to reduce vibration.

CAUTION

• If the appliance is installed on the unstable floor

(e.g. wooden floor), the warranty does not cover

any damages and cost occurred due to the

installation on the unstable floor.

NOTE

• You can purchase rubber cups (part No.

4620ER4002B

) from the LG service centre.

Electrical Connection

• Do not use an extension cord or double adapter.

• Always unplug the appliance and turn off the

water supply after use.

• Connect the appliance to an earthed socket in

accordance with current wiring regulations.

• The appliance must be positioned so that the

plug is easily accessible.

• Power outlet must be within 1 meter of either

side of the appliance.

INSTALLATION

ENGLISH

WARNING

• Repairs to the appliance must only be carried out

by qualified personnel. Repairs carried out by

inexperienced persons may cause injury or

serious malfunctioning. Contact your local

authorised LG repairer.

• The power plug must be plugged into an

appropriate outlet socket that is installed and

grounded/earthed in accordance with all local

codes and ordinances.

Unpacking the Appliance

WARNING

• When installing this appliance, take adequate

measures to protect yourself, e.g. by wearing

protective gloves.

Lifting the Appliance Off the

Foam Base

* This feature may vary depending on the model

purchased.

After removing the carton and shipping material,

lift the appliance off the foam base.

• Make sure the tub support

* comes off with

the base and is not stuck to the bottom of the

appliance.

• If you must lay the appliance down to remove

the carton base

, always protect the side of the

appliance and lay it carefully on its side. Do not

lay the appliance on its front or back.

Removing the Transit Bolt

Assemblies

To prevent the appliance from severe vibration and

breakage, remove transit bolts and retainers.

Starting with the bottom two transit bolts

use the spanner (included) to fully loosen all

transit bolts by turning them counterclockwise.

Remove the bolt assemblies by wiggling them

slightly while pulling them out.

Install the hole caps.

• Locate the hole caps

included in the

accessory pack or attached on the back.

NOTE

• Save the transit bolts and retainers for future

use.

• To prevent damage to the appliance during

transport:

- Reinstall the transit bolts.

- Secure the power cord to the back of the

appliance.

INSTALLATION

Connecting the Water

Supply Hose

Note for Connection

• Water pressure must be between

100 kPa

and

800 kPa

(1.0 ‒ 8.0 kgf/cm²). If the water pressure

is more than

800 kPa

, a decompression device

should be installed.

• Please refer to the applicable connection

method appropriate for your country.

• Periodically check the condition of the water

supply hose and replace the water supply hose if

necessary.

NOTE

• If the water pressure is near or over 800 kPa, a

water pressure reduction device should be

installed to both taps.

• Exceeding 65 °C can damage some clothes.

• Temperatures below 4 °C can cause hoses to

freeze and burst and unfavourable wash results

due to undissolved detergent.

• Cold inlet Water Temperatures over 25 °C can

cause damage to clothes such as delicate

Woollens.

• Do not overtighten the water supply hose or use

mechanical devices to tighten onto the inlet

valves.

• No further backflow protection required for

connection to the water inlet.

• Ensure the inlet hoses are not bent, kinked or

tangled as this could cause insufficient water

flow and result in a malfunction.

Checking the Rubber Seal

Two rubber seals

are supplied with the water

supply hose. They are used for preventing water

leaks. Connection to taps is sufficiently tight.

• Do not use mechanical devices such as multi

grips to tighten the water supply hose. Ensure

that the curved end of the water supply hose is

connected to the appliance.

Connecting the Hose to the

Water Tap

Connecting Screw-Type Hose to Tap with Thread

Screw the supply hose connector onto the water

supply tap. Hand tighten only with the aid of a soft

cloth. Do not overtighten the supply hose with any

mechanical device.

NOTE

• After connecting the water inlet hose to the

water tap, turn on the water tap to flush out

foreign substances (dirt, sand, sawdust, and etc.)

in the water lines. Let the water drain into a

bucket, and check the water temperature.

INSTALLATION

ENGLISH

Connecting the Hose to the

Appliance

Screw the supply hose to the water inlet valve

on the back of the appliance.

NOTE

• After completing connection, if water leaks from

the hose, repeat the same steps. Use the most

conventional type of tap for the water supply. In

case that the tap is square or too big, remove the

guide plate before inserting the tap into the

adaptor.

• Make sure that the hose should not be kinked or

trapped.

Installing the Drain Hose

Connecting the Drain Hose to

the Dryer

Deassemble the stacking bracket on the back

of the appliance.

Insert the hose clamp onto the drain hose of

the dryer.

Connect the drain hose of the dryer and secure

the hose clamp.

Use 5 screws to assemble the stacking bracket

on the back of the appliance.

Fix the drain hose of the dryer onto the

stacking bracket.

;

INSTALLATION

Use the provided tie strap

to secure 2 drain

hoses in place.

NOTE

• The drain hose should not be placed higher than

100 cm

above the floor. Water in the appliance

may not drain or may drain slowly.

• Securing the drain hose correctly will protect the

floor from damage due to water leakage.

• If the drain hose is too long, do not force it back

into the appliance. This will cause abnormal

noise.

Connecting Hoses to the Drain

Hose Connector

Slide the included band clamp onto the end of

the drain hose of the washer.

Connect the drain hoses from the washer and

dryer to the drain hose connector. Tighten the

band clamp to keep the washer hose in place.

Use the band clamp on the short drain hose

(included) to attach it to the bottom opening of

the drain hose connector.

Connect securely the short drain hose to a floor

gully or a standpipe.

CAUTION

• Adjust the wire hose clamp to prevent the hose

from coming loose or leaking. Failure to do so

could result in flooding. Use of the drain hose

connector helps avoid siphoning, odours, or

improper draining.

• Make sure the drain hoses are not kinked or

pinched. This is a potential cause of drainage

problems or noise.

NOTE

• Depending on the installation environment, you

may have to purchase a separate drain hose

connector. The connector supplied will suit a

standard laundry tub side drain hole.

105 cm

INSTALLATION

ENGLISH

• Use the elbow bracket (included) if necessary.

When installing the drain hose to a sink, secure it

tightly with string.

Levelling the Appliance

Checking the Level

When pushing down the edges of the top plate

diagonally, the appliance should not move up and

down at all (check both directions).

• If the appliance rocks when pushing the top

plate of the appliance diagonally, adjust the feet

again.

• Check whether the appliance is perfectly level

after installation.

NOTE

• Timber or suspended type flooring may

contribute to excessive vibration and unbalance.

Reinforcement or bracing of the timber floor

may need to be considered to stop or reduce

excessive noise and vibration.

Adjusting and Levelling the

Feet

When installing the appliance, the appliance

should be aligned and perfectly level. If the

appliance is not aligned and level properly, the

appliance may be damaged or may not operate

properly.

Turn the levelling feet as required if the floor is

uneven.

• Do not insert pieces of wood etc. under the

feet.

• Make sure that all four feet are stable and

resting on the floor.

NOTE

• Do not install the washing machine on a plinth,

stand or elevated surface unless it is

manufactured by LG Electronics for use with this

model.

INSTALLATION

Check if the appliance is perfectly level using a

spirit level

Secure the levelling feet with the lock nuts

by turning anti-clockwise against the bottom of

the appliance.

Check if all lock nuts at the bottom of the

appliance are secured properly.

NOTE

• Proper placement and levelling of the appliance

will ensure long, regular, and reliable operation.

• The appliance must be 100% horizontal and

stand firmly in position on a hard flat floor.

• It must not ‘Seesaw’ across corners under the

load.

• Do not let the feet of the appliance get wet.

Failure to do so may cause vibration or noise.

Using Anti-Slip Sheets

This feature may vary depending on the model

purchased.

If you install the appliance on a slippery surface, it

may move because of excessive vibration.

Incorrect levelling may cause malfunction through

noise and vibration. If this occurs, install the anti-

slip sheets under the levelling feet and adjust the

level.

Clean the floor to attach the anti-slip sheets.

• Use a dry rag to remove and clean foreign

objects and moisture. If moisture remains,

the anti-slip sheets may slip.

Adjust the level after placing the appliance in

the installation area.

Place the adhesive side

of the anti-slip

sheets on the floor.

• The most effective way is to install the anti-

slip sheets under the front feet. If it is

difficult to place the sheets under the front

feet of the appliance, attach them under the

rear feet.

Put the appliance on the anti-slip sheets.

• Do not attach the adhesive side

of anti-

slip sheets to the feet of the appliance.

NOTE

• Additional anti-slip sheets are available at LG

Electronics service centre.

INSTALLATION

ENGLISH

Disassembly

Disassembling the Washer and

Dryer

The washer and dryer cannot be disassembled and

installed for use side by side. If it is necessary to

disassemble the appliance in order to move or

reinstall it, follow these instructions.

WARNING

• Protect your hands and arms from sharp edges.

To reduce the risk of injury to persons, adhere to

all industry recommended safety procedures

including the use of long-sleeved gloves and

safety glasses.

NOTE

• Any damage resulting from improper

disassembly/assembly or installation of the

product is not covered by the product warranty.

Be sure to unplug the appliance.

Loosen screws assembled on the stack bracket

on the back of the appliance.

Push open the caps at the left and right sides of

the control panel on the front of the appliance.

Loosen the screws under the caps.

Pull the control panel forward to remove it.

Disconnect the wire harnesses from the

washer

and dryer

to the control panel.

CAUTION

• Always ground yourself before touching the PCB

or wiring. Discharge of static electricity may

cause product malfunction.

NOTE

• Tuck the wire harnesses to the side to avoid

pinching them.

Unscrew the second screw from the top of the

four screws on the left and right.

INSTALLATION

Lift the dryer and separate it from the washer.

WARNING

• Protect your hands and arms from sharp edges

of the panel frame exposed on the top of the

washer.

• To avoid strain injuries, use 2 or more people to

lift the dryer.

NOTE

• When assembling the appliance, proceed in

reverse order.

OPERATION-WASHER

ENGLISH

OPERATION-WASHER

Operation Overview

Using the Washer

Before the first wash, select the

Cotton

wash

programme and add a half amount of the

detergent. Start the appliance without clothes. This

will remove possible residues and water from the

drum that may have been left during

manufacturing.

Sort clothes by fabric type, soil level, colour and

load size as needed.

Open the door and load items into the

appliance.

CAUTION

• Before closing the door, ensure that all clothes

and items are inside the tub and not

overhanging on the rubber door seal where they

will become caught when the door is closed.

Failing to do so will cause damage to the door

seal and the clothes.

Close the door.

CAUTION

• Remove items from the flexible door seal gasket

to prevent clothing and door seal damage.

Add cleaning products or detergent and

softener.

• Add the proper amount of detergent to the

detergent dispenser. If desired, add bleach

or fabric softener to the appropriate areas of

the dispenser.

Press the

Power

button to turn on the

appliance.

Choose the desired cycle.

• Press the cycle button repeatedly or turn the

cycle selector knob until the desired cycle is

selected.

• Now select a wash temperature and spin

speed. Pay attention to the fabric care label

of your clothes.

Begin cycle.

• Press the

Start/Pause

button to begin the

cycle. The appliance will agitate briefly

without water to measure the weight of the

load. If the

Start/Pause

button is not

pressed within a certain time, the appliance

will shut off and all settings will be lost.

End of cycle.

OPERATION-WASHER

• When the cycle is finished, a melody will

sound. Immediately remove your clothing

from the appliance to reduce wrinkling.

Preparing the Wash Load

Sorting the Clothes

• For best washing results, sort your clothes

according to the care label stating fabric type

and washing temperature. Adjust the spin speed

or spin intensity in accordance to the fabric type.

• Soil level (Heavy, Normal, Light): Separate

clothes according to soil level. If possible, do not

wash heavily soiled items with lightly soiled

ones.

• Colour (White, Lights, Darks): Wash dark or dyed

clothes separately from whites or light colours.

Mixing dyed clothes with light clothes can result

in dye transfer or discolouration of lighter

clothes.

• Lint (Lint producers, Collectors): Wash separately

lint producing fabrics from lint collecting fabrics.

Lint producers can result in pilling and linting on

the lint collectors.

Checking the Clothes Care Label

The symbols tell you about the fabric content of

your garment and how it should be washed.

Symbols on the Care Labels

NOTE

• The dashes under the symbol give you

information about the type of fabric and the

maximum allowance of mechanical stress.

Checking the Clothes before

• Combine large and small items in a load. Load

large items first.

• Large items should not be more than half of the

total wash load. Do not wash single items. This

may cause an unbalanced load. Add one or two

similar items.

• Check all pockets to make sure that they are

empty. Items such as nails, hair clips, matches,

pens, coins and keys can damage both your

appliance and clothes.

• Wash delicates (stockings, underwired bras) in a

wash net.

• Close zippers, hooks and strings to make sure

that these items do not snag on other clothes.

• Pre-treat dirt and stains by brushing a small

amount of detergent dissolved water onto stains

to help lift dirt.

Symbol Wash / Fabric type

• Normal Wash

• Cotton, Mixed Fabrics

• Easy Care

• Synthetic, Mixed Fabrics

• Special Delicate Wash

• Delicates

• Hand Wash Only

• Wool, Silk

• Do not wash

Symbol Wash / Fabric type

OPERATION-WASHER

ENGLISH

Adding Detergents and

Softeners

Detergent Dosage

• Detergent should be used according to the

instruction of the detergent manufacturer and

selected according to type, colour, soiling of the

fabric and the washing temperature. Use only

detergents that are suitable for Drum (front

load) type washers.

• If too many suds occur, reduce the detergent

amount.

• If too much detergent is used, too many suds

can occur and this will result in poor washing

results or cause heavy load to the motor.

• If you wish to use liquid detergent, follow the

guidelines provided by the detergent

manufacturer.

• You can pour liquid detergent directly into the

main detergent drawer if you are starting the

wash cycle immediately.

• Do not use liquid detergent if you have selected

Pre Wash

option, as the liquid will dispense

immediately and may harden in the drawer or

the tub.

• Detergent usage may need to be adjusted for

water temperature, water hardness, size and soil

level of the load. For best results, avoid

overdosing the detergent. Failing to do so will

cause oversudsing.

• Refer to the label of the clothes, before adding

the detergent and choosing the water

temperature.

• Use only suitable detergents for the respective

type of clothing:

- Liquid detergent is often designed for special

applications, e.g. for coloured fabric, wool,

delicate or dark clothes.

- Powdered detergent is suitable for all types of

fabric.

- For better washing results of white and pale

garments, use powdered detergent with

bleach.

- Detergent is flushed from the dispenser at the

beginning of the wash cycle.

NOTE

• Do not let the detergent harden. Doing so may

lead to blockages, poor rinse performance or

odour.

• Full load: According to manufacturer’s

recommendation.

• Part load: 1/2 of the normal amount.

• Minimum load: 1/3 of full load.

Using the Dispenser

To add detergent dosage to the dispenser:

Open the dispenser drawer.

Add the detergent and softener into the

appropriate compartments.

Main wash detergent compartment

Pre-wash detergent compartment

Liquid fabric softener compartment

Liquid bleach compartment

Gently close the detergent dispenser drawer

before starting the cycle.

• Slamming the drawer closed may result in

the detergent overflowing into another

compartment or dispensing into the drum

earlier than programmed.

• Be careful not to get a hand caught in the

drawer while closing.

• It is normal for a small amount of water to

remain in the dispenser compartments at

the end of the cycle.

OPERATION-WASHER

Fabric Softener Compartment

This compartment holds liquid fabric softener,

which is automatically dispensed during the final

rinse cycle. Either powdered or liquid fabric

softener may be used.

• Pour fabric softer to the maximum fill line.

Pouring excessive fabric softener over the

maximum fill line can cause it to dispense too

early, which may stain the clothes.

NOTE

• Do not pour fabric softener directly onto the

clothes in the wash drum, doing so will cause

dark staining on the clothes that will be difficult

to remove.

• Do not leave the fabric softener in the detergent

drawer for more than 1 day. Fabric softener may

harden. Softener may remain in the dispenser if

it is too thick. The softener should be diluted if

the consistency is too thick so that it can flow

easily.

• Do not open the drawer when water is being

supplied during the wash.

• Solvents (benzene, etc.) must never be used.

Adding Water Softener

A water softener, such as anti-limescale can be

used to cut down on the use of detergent in areas

with high water hardness level.

• First add detergent, and then the water softener.

Dispense according to the amount specified on

the packaging.

Adding Detergent Tablets

Detergent tablets can also be used when washing.

Open the door and put detergent tablets into

the drum before loading the clothes.

Load the clothes into the drum and close the

door.

NOTE

• Do not put tablets into the dispenser.

OPERATION-WASHER

ENGLISH

Control Panel and Programme Table

Control Panel Features

Description

Power

On/Off Button

• Press this button to turn the washing machine on.

Programme Buttons

• Programmes are available according to the clothes type.

• The lamp will light up to indicate the selected programme.

Start/Pause

Button

• This button is used to start the wash programme or pause the wash programme.

• If a temporary stop of the wash programme is needed, press this button.

Customizing Washing Programme Buttons / Extra Options and Functions

• Use these buttons to select the desired options for the selected programme. Not all options

are available in each programme.

• To use the extra functions, press and hold the corresponding button for 3 seconds. The

corresponding symbol lights up in the display.

Remote Start

With the

LG ThinQ

app, you can use a smartphone to control your appliance remotely.

• In order to use this function, refer to

SMART FUNCTIONS

Wi-Fi

Press and hold the

Wash

button for 3 seconds to initiate the connection of the appliance to the

LG ThinQ

application.

OPERATION-WASHER

Time and Status Display

• The display shows the settings, estimated remaining time, options, and status messages.

When the appliance is turned on, the default settings in the display will illuminate.

• While the load weight is sensed automatically, the display on the control panel blinks.

Description

lights up when the appliance is connected to Wi-Fi network at home.

lights up when the remote control feature is activated.

lights up when the programme starts and the door is locked.

lights up when the beep is on. Beep sound can be turned on or off only through the

LG ThinQ

application.

Estimated Time Remaining

• When a washing programme is selected, the default time for that programme is displayed.

This time will change as options are selected.

• If the display shows

---

, then the time will be displayed after the load sensing has detected

the load size. This is normal.

• The time shown is only an estimate. This time is based on normal operating conditions.

Several external factors (load weight, room temperature, incoming water temperature, etc.)

can affect the actual time.

AI DD

•

AI DD

provides the appropriate drum rotation actions after load sensing is completed.

•

is activated when the

Cotton

programmes are selected and operated.

Programme Status Indicators

• When a washing programme is running, LED for the active stage will blink, and the LEDs for

the remaining stages will remain steady. Once a stage is complete, the LED will turn off. If a

cycle is paused, the active stage LED will stop blinking.

Description

OPERATION-WASHER

ENGLISH

Washing Programme

NOTE

• Select the appropriate water temperature for chosen wash programme. Always follow garment

manufacturer’s care label or instructions when washing to avoid damage to clothes.

• Select the proper wash temperature and spin speed for the desired programmes.

• Actual water temperature may differ from the declared cycle temperature.

• Neutral detergent is recommended.

Cotton 40 °C (Cold to 60 °C) Max. Load: Rating

Description Washes normally soiled clothes by combining various drum motions.

• Pressing the

Start/Pause

button without selecting a programme will cause the

Cotton

programme to begin immediately, using the default settings.

Note for test

institutes

• Set program at “

Cotton

, Intensive, Rinse 3, High Spin, 40 °C,

Turbo Clean

On”

option for a normally soiled cotton load and test in accordance or in conformity with

AS/NZS 2040.1.

• The test results depend on water pressure, water hardness, water inlet

temperature, room temperature, type and amount of load, degree of soiling

utilized detergent, fluctuations in the main electricity supply and chosen additional

options.

Duvet Cold (Cold to 40 °C) Max Load: 4 kg (1 down duvet )

Description Washes large items such as bed covers, pillows, sofa covers, etc.

Wool Cold (Cold to 40 °C) Max. Load 4 kg

Description Washes hand-washable and machine-washable delicate clothes such as washable

wool, lingerie, dresses etc.

Hygiene 95 °C Max. Load 3 kg

Description Washes clothes at a high temperature.

Quick Wash 40 °C (Cold to 40 °C) Max. Load 3 kg

Description Washes small loads of lightly soiled clothes in a short time.

Downloaded - -

Description This programme allows you to download a new and special washing programme to

your appliance with a smartphone. The default programme is

Lightly Soiled

OPERATION-WASHER

Extra Options

*1 This option is automatically included in the programme.

NOTE

•

Add Item

option can be selected for every washing programme in this table.

Programme Turbo Clean Steam

Cotton

Duvet

Wool

Hygiene

Quick Wash

OPERATION-WASHER

ENGLISH

Extra Options and

Functions

Customizing a Washing

Programme

Each programme has default settings that are

selected automatically. You may also customize

these settings using these buttons.

Wash

Press the

Wash

button repeatedly until the desired

soil level is selected.

•

Pre Wash

: for heavily soiled clothes

•

Intensive

: for normal and heavily soiled clothes

•

Medium

: for normal soiled clothes

NOTE

• Selectable options will differ depending on the

selected programme.

Rinse

The number of rinses can be selected by pressing

the

Rinse

button. This function is recommended

for people with detergent allergies.

Spin

The spin intensity level can be selected by pressing

this button repeatedly.

Press the

Spin

button to select spin speed.

Temp.

This button selects the wash temperature for the

selected programme.

Press the

Temp.

button until the desired setting is

lit.

• Select the water temperature suitable for the

type of load you are washing. Follow the

garment fabric care labels for best results.

Follow the next steps to customize a

washing programme:

Prepare the clothes and load the drum.

Press the

Power

button.

Add detergent.

Select a washing programme.

Customize the washing programme (

Wash

Rinse

Spin

, and

Temp.

) as necessary.

Press the

Start/Pause

button.

Only Using a Spin Function

Prepare the clothes and load the drum.

Press the

Power

button.

• Do not select a washing programme and do

not add a detergent.

Press the

Spin

button.

Press the

Start/Pause

button.

NOTE

• If you select the washing programme, you will be

unable to select a spin only. If this occurs, press

Power

button twice to cycle the machine off and

back on.

Using Special Options

You can customize the programmes by using the

following special options:

Steam

Adding this option helps provide better cleaning

results.

Turbo Clean

Adding this option reduces the programme time

but the similar washing results will be provided.

Follow the next steps to use a special

option.

Press the

Power

button.

OPERATION-WASHER

Select a washing programme.

Change the washing programme (

Temp.

Rinse

Spin

) as necessary.

Press the

Steam

Turbo Clean

button.

Press the

Start/Pause

button.

Prepare to Dry

Setting this function allows the the dryer to operate

automatically after the washing programme.

Follow the next steps to use a special

option.

Press the

Power

button of the washer.

Select a washing programme.

Change the washing programme (

Temp.

Rinse

Spin

) if necessary.

Press the

Turbo Clean

button of the washer for

3 seconds.

Press the

Start/Pause

button of the washer.

• When the dryer is turned, the paired drying

programme and option will be displayed.

• After the load weight is sensed, the dryer

display shows the estimated remaining dry

time for about 1 minute.

While the

Prepare to Dry

is in operation, the

dryer display shows

PrE

After the washing programme is finished, load

items into the dryer and close the door.

Press the

Start/Pause

button of the dryer.

• The dryer display shows the estimated

remaining dry time.

NOTE

• the

Prepare to Dry

function will not be activated

in the following cases:

- If you don't start the dryer within 15 minutes

after the washing programme has finished

- If the dryer is unplugged

- If the remote control function is used

- If the washer or dryer is shut down while

setting the

Prepare to Dry

function

• When the option is set, only the

Power

button

works and lock the door. Open the door of the

dryer after the washing programme has

finished.

Using Basic Options

You can customize the programmes by using the

following basic options:

Rinse+Spin

It allows you to rinse and spin a load separately

from a regular programme. It is helpful in

preventing fresh stains from setting in fabrics.

Press the

Power

button.

Select a washing programme.

Press and hold the

Temp.

button for 3 seconds

as necessary.

• You can change the spin speed by pressing

the

Spin

button.

Press the

Start/Pause

button.

Add Item

You can use this option in order to add or remove

clothes after the washing programme has started.

Press the

Power

button.

Select a washing programme.

Press the

Start/Pause

button.

OPERATION-WASHER

ENGLISH

Press and hold the

Tub Clean

button for 3

seconds as necessary.

Open the door after it unlocks itself and add or

remove necessary clothing items.

Close the door and press the

Start/Pause

button.

NOTE

• For safety reasons, the door remains locked

when the water level or temperature inside of

the drum is high. It is not possible to add clothes

at this time.

Settings

Child Lock

Use this option to disable the controls. This

function can prevent children from changing cycles

or operating the appliance.

NOTE

• Once this function is set, all buttons are locked

except the

Power

button.

• When the controls are locked,

and the

remaining time are alternatively shown on the

display during the wash while this function is

engaged.

• Turning off the power will not reset this function.

You must deactivate this function before you can

access any other functions.

Locking the Control Panel

Turn on the power.

Press and hold the

Spin

button for 3 seconds to

activate this function.

• A beeper will sound, and

will appear on

the display.

Unlocking the Control Panel

Turn on the power.

Press and hold the

Spin

button for 3 seconds to

deactivate this function.

OPERATION-DRYER

Operation Overview

Using the Dryer

Before the first cycle, set the appliance to dry for 5

minutes to warm up the drum. Open the door

between loads the first few times you use the

appliance to allow any odours from the interior of

the appliance to disperse.

Children must be supervised so that they do not

climb inside the drum.

Ensure the lint filter is clean.

• Open the door and ensure the lint filter is

clean. When the filter is full with lint, drying

times will be longer than usual.

Place the clothes into the drum after sorting

and close the door.

• Push the clothes deep into the drum so that

the clothes keeps away from the door seal.

When the clothes get stuck between the

door and seal, they may get damaged while

drying.

• The clothes should be sorted by fabric types

and dryness level.

• All strings and attached belts of clothes

should be well tied and fixed before being

put into the drum.

Press the

Power

button to turn the appliance

on.

• Depending on the models, the

Power

button

may light up to indicate that the appliance is

ready for dry.

Choose a drying programme by turning the

programme selector knob.

• If you press the

Start/Pause

button without

choosing a programme, the appliance will

proceed with the

Cotton

programme.

Please refer to the programme table for the

detailed information.

Hold the

Start/Pause

button to start the

drying programme.

NOTE

• The appliance washes lint, which builds up onto

the surface of the condenser, automatically

using water that is condensed from the clothes

during operation.

• The frequency of cleaning condenser may vary

depending on the size and the initial moisture

amount of the clothes.

After the drying programme has finished, open

the door and unload the clothes.

CAUTION

• Be careful! The drum inside may still be hot.

Press the

Power

button to turn the appliance

off.

Clean the lint filter.

To help reduce odours from forming, the

dryer’s door can be left open or slightly ajar for

a short period of time if possible to help

ventilate the drum after use.

OPERATION-DRYER

ENGLISH

WARNING

• For safety reasons, do not allow children or

animals to enter the appliance. It may cause

damage or injury.

NOTE

• The final part of a tumble dry cycle occurs

without heat (cool down cycle) to ensure that the

clothes are left at a temperature that ensures

the clothes will not be damaged.

• A high atmospheric temperature and a small

room may both increase drying time as well as

energy consumption.

Preparing the Laundry

NOTE

• Do not overload the appliance for the best

drying performance and most efficient energy

usage.

Checking the clothes before

CAUTION

• Check that the clothes are not stuck between

appliance and door, otherwise the clothes may

get damaged while drying.

• Observe the maximum load capacity on the

programme table for the relevant drying

programme to get optimum drying results.

Overloading gives a poor drying result and

causes unnecessary creasing.

• Do not load soaking wet clothes into the

appliance. It will cause an increasing of drying

time and energy consumption. Make sure that

the clothes are spun thoroughly before loading.

• A mixed fabric load can cause the drying time to

be extended and the time remaining in the

display to pause during active drying. The

remaining time will then continue when it is the

actual time that remains.

• Make sure to empty all pockets. Items such as

nails, hair clips, matches, pens, coins and keys

can damage both your appliance and clothes.

• Remove loose belts and close zippers, hooks and

strings to make sure that these items do not

snag other clothes.

Sorting the Clothes

Clothes have their own fabric care labels, so drying

according to the fabric care label is recommended.

Sort the clothes into size and type of fabric and

then prepare the clothes according to the symbols

on the fabric care labels.

Woollens

• Be sure to follow fabric care label symbols first.

Wool may not be completely dried from the

cycle, so do not repeat drying. Pull woollens to

their original shape and dry them flat.

Woven and Loopknit Materials

• Some woven and loopknit materials may shrink,

depending on quality.

Non-Iron and Synthetics

• Do not overload the appliance. Take out non-

Iron items as soon as the appliance stops to

reduce creases.

Baby Clothes and Night Gowns

• Always check fabric care labels.

Rubber and Plastics

• Do not dry any items made from or containing

rubber or plastics such as:

- Aprons, Bibs and Chair Covers

- Curtains and Table Clothes

- Bathmats

Fiberglass

• Do not dry fiberglass items in the appliance.

Glass particles left in the appliance may be

subsequently picked up by your clothes in later

cycles.

OPERATION-DRYER

Checking the Fabric Care Label

The symbols on the fabric care label tell you about

the fabric content of your clothes and how it should

be dried.

Symbol Description

Dry

Tumble Dry

Permanent Press / Crease

Resistant

Gentle / Delicate

Do not Tumble Dry

Do not Dry

High Heating

Medium Heating

Low Heating

No Heating / Air

Line Dry / Hang to dry

Drip Dry

Dry Flat

In the Shade

OPERATION-DRYER

ENGLISH

Control Panel and Programme Table

Control Panel Features

Description

Power On/Off button

• Press the button to turn the appliance on. Hold again to turn the appliance off.

• Pressing the

Power

button during a programme will cancel that programme and any load

settings will be lost.

Programme Buttons

• Programmes are available according to the clothing type.

• The lamp will light up to indicate the selected programme.

Start/Pause Button

• This

Start/Pause

button is used to start or pause a dry programme.

• When in pause, the power is turned off automatically after a certain time for safety

reasons.

OPERATION-DRYER

Time and Status Display

Additional Programme Buttons / Extra Options and Functions

• Use these buttons to select the desired options for the selected programme. Not all

options are available in each programme.

• To use the extra functions, press and hold the corresponding button for 3 seconds. The

corresponding symbol lights up in the display.

Remote Start

• With the

LG ThinQ

app, you can use a smartphone to control your appliance remotely.

• In order to use the Remote Start function, refer to

SMART FUNCTIONS

Wi-Fi

• Press and hold

Dry Mode

button for 3 seconds to initiate the connection of the appliance

to the

LG ThinQ

application.

Time and Status Display

• The display shows the settings, estimated remaining time, options, and status messages.

When the appliance is turned on, the default settings in the display will illuminate.

Description

lights up when the appliance is connected to Wi-Fi network at home.

lights up when the remote control feature is activated.

lights up when the programme starts and the door is locked.

lights up when the beep is on. This function can be turned on or off only through the

ThinQ

application.

Time Remaining Display

• When a drying programme is selected, drying time for the selected programme is

displayed. This time will change when you set the extra options for the programme.

• Error messages will appear when the appliance diagnose problems.

Description

OPERATION-DRYER

ENGLISH

Drying Programme Guide

lights up or blinks while the condenser is being washed or the thawing mode is

operating.

• Condenser cleaning operates every 30 drying cycles.

NOTE

• Drying times will be longer than usual when the condenser is being washed.

• If a small amount of clothes are dried, the condenser will not be washed because the

accumulated water during the drying cycle is not enough to wash the condenser.

lights up when the lint filter should be cleaned or is inserted.

• Cleaning notice: When you press the

Power

button, the icon will become displayed.

• Missing notice: When the lint filter is not inserted, the icon will become displayed and the

appliance will not operate.

Programme Status Indicators

•

lights up when the appliance is in drying progress.

•

lights up when the appliance is in cooling progress.

Programme Cotton

Max. Load

Capacity

Rating

Dry Level

• Detail

Extra

• For thick and quilted fabrics

Very

• For fabrics that need to dry more strongly than

Cupboard

• For fabrics that do not need to be ironed

Light

• For fabrics that need to reduce shrinkage and static electricty generation

Iron

• For fabrics that need to be ironed

Note for test

institutes

• Set program

Cotton

Normal

Cupboard

option for test in accordance or in

conformity with AS/NZS 2442.1.

• The test results depend on room temperature, type and amount of load, water

hardness.

Description

OPERATION-DRYER

Extra Options

Programme Duvet

Max. Load

Capacity

4 kg (1 down

duvet )

Clothing Type

Beddings, bed sheets

Detail

For bulky items

Programme Wool

Max. Load

Capacity

1 kg

Clothing Type

Wool

Detail

For wool fabrics that are suitable for tumble drying

Programme Bedding Refresh

Max. Load

Capacity

3 kg

Clothing Type

Blankets, comforters

Detail

Remove dust from the beddings with airflow.

Programme Quick Dry

Max. Load

Capacity

1.5 kg

Clothing Type

Light and small laundry less than 3 items

Detail

For small amount of polyamide, acrylic and polyester items

Programme Downloaded - -

Detail

This programme allows you to download a new and special drying programme to

your appliance with a smartphone. The default programme is

Sportswear

Programme Dry Mode

Cotton Eco

Normal

Turbo

Duvet

Wool

Normal

Bedding Refresh

–

OPERATION-DRYER

ENGLISH

*1 This option is automatically included in the programme.

NOTE

• Only

Cotton

programme is available to select dryness level.

•

Anti Crease

option can be selected for every drying programme.

• The estimated time remaining will change if you select extra options for the programme.

Quick Dry

Turbo

Programme Dry Mode

OPERATION-DRYER

Extra Options and

Functions

Customizing a Drying

Programme

Each programme has default settings that are

selected automatically. You may also customize

these settings using these buttons.

Dry Mode

Press the

Dry Mode

button repeatedly to offer the

option of time.

•

Eco

: Energy saving option

•

Normal

: Default drying option

•

Turbo

: Time saving option

NOTE

• Selectable options will differ depending on the

selected programme.

Dry Level

It allows you to select a dryness level for the drying

programme.

Manual Dry

Use this option to manually select the drying time,

from 30 to 70 minutes, in 10-minute increments.

Use this for small loads or to reduce wrinkles.

NOTE

• Clothes might be still damp depending on the

fabric type of the clothes after drying. In this

case, use this option to dry the clothes more

thoroughly.

Follow the next steps to customize a

drying programme:

Prepare the clothes and load the drum.

Press the

Power

button.

Select a drying programme.

Customize the drying programme (

Dry Mode

Dry Level

, and

Manual Dry

) as necessary.

Hold the

Start/Pause

button.

Using Special Options

You can customize the programmes by using the

following special options:

Anti Crease

Selecting this option will tumble the load

periodically for up to 3 hours after the selected

programme, or until the door is opened. This is

helpful in preventing wrinkles when you are unable

to remove items from the dryer immediately.

• Press the

Anti Crease

button before you start a

drying programme.

NOTE

• When the option is set, a rectangle with a dashed

line and

ENd

appears on the display until the

feature is off.

• When the option is set, only the

Power

button

works after the drying programme ends.

• When a drying programme is running, pause the

programme first to set the option.

• Always turn off the appliance before unloading

the clothes.

Follow the next steps to use a special

option.

Press the

Power

button.

Select a drying programme.

Select the

Anti Crease

option.

Hold the

Start/Pause

button.

OPERATION-DRYER

ENGLISH

Special Cycle

Refresh

This cycle is for refreshing the clothes without

washing.

Rack Dry

This programme is designed for use with clothes

that must be dried flat, without tumbling, including

sweaters and delicate fabrics.

To use the programme, you need a dryer rack that

is placed inside the appliance. Before drying,

discard packing materials of the dryer rack.

NOTE

• Some models are not sold with all of the

available accessories, you may need to purchase

the dryer rack first if it was not provided with

your model. Please contact LG Electronics

Customer Information Centre or visit the LG

Website at http://www.lg.com for purchase.

Open the door.

Insert the hook of dryer rack to the drum

centre.

Place the dryer rack on the structure above the

lint filter and press it to complete assembly.

Place wet items on top of the rack. Allow space

around items for air to circulate.

• The dryer rack does not move, but the drum

will rotate.

Close the door.

Turn power on and press the

Manual Dry

button to finely adjust the drying time.

Hold the

Start/Pause

button.

NOTE

• Check the lint filter and remove any lint

accumulated from items dried on the rack.

Settings

Child Lock

Use this option to disable the controls. This

function can prevent children from changing cycles

or operating the appliance.

NOTE

• Once this function is set, all buttons are locked

except the

Power

button.

• When the controls are locked,

and the

remaining time are alternatively shown on the

display during the wash while this function is

engaged.

• Turning off the power will not reset this function.

You must deactivate this function before you can

access any other functions.

Locking the Control Panel

Turn on the power.

Press and hold the

Manual Dry

button for 3

seconds to activate this function.

OPERATION-DRYER

• A beeper will sound, and

will appear on

the display.

Unlocking the Control Panel

Turn on the power.

Press and hold the

Manual Dry

button for 3

seconds to deactivate this function.

SMART FUNCTIONS

ENGLISH

SMART FUNCTIONS

Using LG ThinQ Application

The

LG ThinQ

application allows you to

communicate with the appliance using a

smartphone.

LG ThinQ Application Features

Communicate with the appliance from a

smartphone using the convenient smart features.

Remote Start

It allows you to control the appliance remotely

from the

LG ThinQ

application.

Download Cycle

You can download new and special cycles that are

not included in the basic cycles on the appliance.

A variety of specialty cycles specific to the appliance

can be downloaded to the successfully registered

appliances.

Once cycle download is completed in the appliance,

the appliance keeps the downloaded cycle until a

new cycle is downloaded.

NOTE

• Only one downloaded cycle can be stored on the

appliance at a time.

Cloud Cycle

The Cloud cycles include many cycles which are

started from the

LG ThinQ

application. However,

the Cloud cycle is deleted from the appliance when

the power is turned off.

Smart Pairing

This function automatically selects the drying cycle

to match the washing cycle.

• This function is not default. This function can be

turned on or off only through the

LG ThinQ

application.

• You can't use the

Smart Pairing

function 3

hours after the washing cycle has finished.

Tub Clean Coach (Washer)

This function shows how many cycles remain

before it is time to run the

Tub Clean

function.

Energy Monitoring

This function checks the energy consumption of

the recently used cycles and monthly average.

Smart Diagnosis

This function provides useful information for

diagnosing and solving issues with the appliance

based on the pattern of use.

Settings

Allows you to set various options on the appliance

and in the application.

Push Alert

When the cycle is complete or the appliance has

problems, you have the option of receiving push

notifications on a smartphone. The notifications

are triggered even if the

LG ThinQ

application is

off.

NOTE

• If you change your wireless router, Internet

service provider, or password, delete the

registered appliance from the

LG ThinQ

application and register it again.

• The application is subject to change for

appliance improvement purposes without notice

to users.

• Functions may vary by model.

Before Using LG ThinQ

Application

Check the distance between the appliance and

the wireless router (Wi-Fi network).

• If the distance between the appliance and

the wireless router is too far, the signal

strength becomes weak. It may take a long

time to register or installation may fail.

SMART FUNCTIONS

Turn off the

Mobile data

Cellular Data

your smartphone.

Connect your smartphone to the wireless

router.

NOTE

• To verify the Wi-Fi connection, check that

icon

on the control panel is lit.

• The appliance supports 2.4 GHz Wi-Fi networks

only. To check your network frequency, contact

your Internet service provider or refer to your

wireless router manual.

•

LG ThinQ

is not responsible for any network

connection problems or any faults,

malfunctions, or errors caused by network

connection.

• If the appliance is having trouble connecting to

the Wi-Fi network, it may be too far from the

router. Purchase a Wi-Fi repeater (range

extender) to improve the Wi-Fi signal strength.

• The Wi-Fi connection may not connect or may be

interrupted because of the home network

environment.

• The network connection may not work properly

depending on the Internet service provider.

• The surrounding wireless environment can

make the wireless network service run slowly.

• The appliance cannot be registered due to

problems with the wireless signal transmission.

Unplug the appliance and wait about a minute

before trying again.

• If the firewall on your wireless router is enabled,

disable the firewall or add an exception to it.

• The wireless network name (SSID) should be a

combination of English letters and numbers. (Do

not use special characters.)

• Smartphone user interface (UI) may vary

depending on the mobile operating system (OS)

and the manufacturer.

• If the security protocol of the router is set to

WEP

, you may fail to set up the network. Please

change it to other security protocols (

WPA2

recommended) and register the product again.

Installing the LG ThinQ

Application

Search for the

LG ThinQ

application from the

Google Play Store or Apple App Store on a

smartphone. Follow instructions to download and

install the application.

Using the Appliance Remotely

Remote Start

Use a smartphone to control your appliance

remotely. You can also monitor your cycle

operation so you know how much time is left in the

cycle.

Using this function

Put the clothes into the drum.

Press the

Power

button.

Press and hold

Remote

button for 3 seconds to

enable the remote control function.

Start a cycle from the

LG ThinQ

application on

your smartphone.

NOTE

• Once this function is enabled, you can only start

a cycle from the

LG ThinQ

smartphone

application. If the cycle is not started, the

appliance will wait to start the cycle until it is

SMART FUNCTIONS

ENGLISH

turned off remotely from the application or this

function is disabled.

• If the door has been opened, you can not start a

cycle remotely.

Disable this function manually

When this function is activated, press and hold the

Remote

button for 3 seconds.

Delay Wash

Setting this function allows the appliance to start

automatically and finish after a specified time.

Using this function

Put the clothes into the drum.

Press the

Power

button.

Run

LG ThinQ

application and select the

product.

• For washing, select the washer.

• For drying, select the dryer.

Select a washing or drying programme.

Touch the

Delay Wash

and set the delay

washing time.

Start a cycle from the

LG ThinQ

application on

your smartphone.

NOTE

• The delay time is the time to the end of the

programme, not the start. The actual running

time may vary due to water temperature, clothes

and other factors.

• Avoid using liquid detergent for this function.

Standby Power Consumption

NOTE

• The activation of the network connection may

increase the power consumption of the

appliance.

RF Radiation Exposure

Statement

This equipment shall be installed and used at a

minimum distance of 20 cm from the human body.

Open Source Software Notice

Information

To obtain the source code under GPL, LGPL, MPL,

and other open source licenses, that is contained in

this product, please visit http://

opensource.lge.com.

In addition to the source code, all referred license

terms, warranty disclaimers and copyright notices

are available for download.

LG Electronics will also provide open source code to

you on CD-ROM for a charge covering the cost of

performing such distribution (such as the cost of

media, shipping, and handling) upon email request

to opensou[email protected]. This offer is valid for a

period of three years after our last shipment of this

product. This offer is valid to anyone in receipt of

this information.

Smart Diagnosis

Use this feature to help you diagnose and solve

problems with your appliance.

Standby power consumption

0.5 W

Network standby power consumption

2.0 W

The period of time after which the

power management function, or a

similar function, switches the

equipment automatically into standby

and/or off mode and/or the condition

providing networked standby

minut

SMART FUNCTIONS

NOTE

• For reasons not attributable to LGE’s negligence,

the service may not operate due to external

factors such as, but not limited to, Wi-Fi

unavailability, Wi-Fi disconnection, local app

store policy, or app unavailability.

• The feature may be subject to change without

prior notice and may have a different form

depending on where you are located.

Using LG ThinQ to Diagnose

Issues

If you experience a problem with your Wi-Fi

equipped appliance, it can transmit

troubleshooting data to a smartphone using the

LG ThinQ

application.

• Launch the

LG ThinQ

application and select the

Smart Diagnosis

feature in the menu. Follow

the instructions provided in the

LG ThinQ

application.

Using Audible Diagnosis to

Diagnose Issues

Follow the instructions below to use the audible

diagnosis method.

• Launch the

LG ThinQ

application and select the

Smart Diagnosis

feature in the menu. Follow

the instructions for audible diagnosis provided

in the

LG ThinQ

application.

Press the

Power

button to turn on the

appliance.

• Do not press any other buttons.

Hold the mouthpiece of your phone in front of

the appliance.

• Washer: Hold the phone to the right of the

Start/Pause

button.

• Dryer: Hold the phone to the left of the

Power

button.

Press and hold the

Steam

(Washer) /

Anti

Crease

(Dryer) buttons for 3 seconds or until

the audible tones start. Hold the smartphone

mouthpiece to the appliance until the data

transfer is complete.

• Keep the smartphone in place until the data

transfer has finished. Time remaining for

data transfer is displayed.

After the data transfer is complete, the

diagnosis will be displayed in the application.

NOTE

• For best results, do not move the smartphone

while the tones are being transmitted.

MAINTENANCE

ENGLISH

MAINTENANCE

WARNING

• Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning

may result in serious injury, fire, electric shock, or death.

• Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the

finish.

Washer

What to Clean

Always remove items from the washing machine as

soon as the cycle is complete. Leaving damp items

in the washing machine can cause wrinkling, colour

transfer, and odour.

• After the wash cycle is finished, wipe the door

and door seal to remove any moisture.

• Leave the door slightly open to dry the drum.

• Wipe the appliance with a dry cloth to remove

any moisture.

WARNING

• Leave the door open to dry inside of the

appliance only if the children are supervised at

home.

Cleaning the Exterior

Proper care of your appliance can extend the

service life.

Exterior

• Immediately wipe off any spills.

• Wipe with a damp cloth and then again with a

dry cloth ensuring there is no moisture in

cabinet joints or crevices.

• Do not press on the surface or the display with

sharp objects.

Door

• Wash with a damp cloth on the outside and

inside and then dry with a soft cloth.

WARNING

• Do not attempt to separate any panels or

disassemble the appliance. Do not apply any

sharp objects to the control panel in order to

operate the appliance.

Tub Clean

This is a special function to help clean the inside of

the appliance by soaking, washing, rinsing and

spinning.

Run this function

once a month

(or more often if

needed) to reduce build-up of detergent and

softener and other residue.

• If there is a bad smell or mildew inside the

appliance, run this function

once a week for 3

MAINTENANCE

weeks

in addition to the regularly prompted

intervals.

NOTE

• The

tcL

message will be displayed to alert to the

recommendation of operating this function.

Remove any clothing or items from the

appliance and close the door.

Open the dispenser drawer and add anti

limescale powder to the main wash

compartment.

• Tablets can be placed directly into the drum

as an alternative to powder.

Close the dispenser drawer slowly.

Turn on the power, and then press the

Tub

Clean

button.

Press the

Start/Pause

button to start.

Leave the door open to dry the inside of the

appliance completely.

• When the inside of the appliance is not dried

completely, it may cause a bad smell or

mildew.

WARNING

• Leave the door open to dry inside of the

appliance only if the children are supervised at

home.

Cleaning the Water Inlet Filter

The water inlet filter collects lime or any sediment

that may be in water that is supplied to the

appliance. Clean the inlet filter every six months or

so, or more often if the water is very hard or

contains traces of limescale.

• Turn off the water supply taps to the appliance if

the appliance is to be left for a certain period of

time (e.g. holiday), especially if there is no floor

drain (gully) in the immediate vicinity.

•

error message will be displayed on the

control panel when the water is not entering the

detergent drawer.

Turn off the power and the water tap and then

unscrew the water inlet hose.

Remove the water inlet filter with small pliers

and then clean the filter using a medium bristle

tooth brush.

Cleaning the Drain Pump Filter

and Performing an Emergency

Water Evacuation

The drain filter collects threads and small objects

that may have been accidentally left in the clothes.

Make sure that the filter is clean every six months

to ensure smooth running of your appliance.

Allow the water to cool before cleaning the drain

pump filter. Open the door in an emergency or

perform an emergency water evacuation.

Unplug the appliance.

MAINTENANCE

ENGLISH

Open the cover cap and pull out the drain tube.

Remove the drain plug from the drain tube first

, and then drain the water. Then slowly

unscrew the drain pump filter

to drain the

remaining water and then proceed to remove

any debris or objects from the filter.

After cleaning the drain pump filter, carefully

reinsert the filter and screw the drain cap back

in clockwise carefully to avoid cross threading

and leakage. Reinsert the plug back into the

drain tube and place the tube into its holder.

Close the cover cap.

CAUTION

• Be careful when draining, as the water may be

hot.

• Run the drum cleaning programme once a

month (or more often, as needed) to remove

excess detergent and other debris.

Cleaning the Dispenser Drawer

Detergent and fabric softener can build up in the

dispenser drawer. Liquid detergents can remain

under the dispenser drawer and not dispense

completely. Remove the drawer and inserts and

check for build-up of cleaning products

once or

twice a month

Remove the detergent dispenser drawer by

pulling the drawer straight out until the drawer

stops.

• Then gently pull the drawer outward while

pressing hard the disengage button.

Remove the build-up of detergent and

softener.

• Rinse the drawer and the components of the

drawer with warm water to remove the

build-up from detergent and softener. Use

only water to clean the dispenser drawer.

Dry the drawer and the components of the

drawer with a soft cloth or towel.

To clean the drawer opening, use a cloth or

small, non-metal brush to clean the recess.

• Remove all residue from the upper and

lower parts of the recess.

Wipe any moisture off the recess with a soft

cloth or towel.

Reassemble the components of the drawer to

the proper compartments and insert the

drawer.

MAINTENANCE

Dryer

WARNING

• Remove the power plug when you clean the

appliance. Not removing the plug may result in

electric shock.

Cleaning the Lint Filter

CAUTION

• Clean the lint filter in the proper way referring to

the following instructions. Failure to do so, the

lint that is accumulated on the heat exchanger

may not be cleaned properly.

NOTE

• Unload the all of the laundries from the

appliance before pull out the lint filter.

• After cleaning the lint filter insert them in a

place. If the lint filter is not in the appliance, you

can not operate the appliance.

Inner Filter

• Always clean the inner filter before and after

use.

Outer Filter

• Clean the outer filter after drying 10 times or

when the lint has accumulated into the outer

filter.

• A chime will sound and the

indicator will

blink when the lint has accumulated.

Clean the inner filter

Pull out the inner filter from the outer filter and

then open the inner filter.

• Open the filter by unfolding it in the

direction of the arrow.

Clean a large cluster of lint first, then clean the

residual lint using vacuum cleaner or washing

under running water.

• Dry the filter completely if the filter is moist.

Failure to do so, odour may occur in the

appliance.

After drying the inner filter completely, close

the filter by pushing down its center.

• Ensure the left and right side of the inner

filter is closed properly.

Insert the inner filter into the outer filter.

Clean the outer filter

Remove the dust or lint around the filter inlet.

CAUTION

• When the lint drops into the filter inlet, it may

cause degradation of drying performance and

increase in drying time.

Pull out the outer filter.

MAINTENANCE

ENGLISH

Remove the inner filter.

Open the outer filter by unfolding in the

direction of the arrow grasping the top edge of

the outer filter.

Clean the residual lint using vacuum cleaner or

washing under running water.

• Dry the filter completely if the filter is moist.

Failure to do so, odour may occur in the

appliance.

Close them, and reinsert the both lint filters.

CAUTION

• Do not load or remove any clothes when the lint

filter is not in a place. The clothes can drop into

the filter inlet and it may cause the appliance to

malfunction.

Wiping the Moisture Sensor

This device senses the moisture level of the clothes

during operation, which means it must be cleaned

regularly to remove any build-up of lime scale on

the surface of the sensor.

Wipe the sensors inside the drum.

CAUTION

• Do not wipe the moisture sensor with abrasive

materials. Always clean the sensor with a dry

rough acrylic sponge.

Using Drum Clean Feature

With time and use, the appliance may form

unpleasant odours that leave your clothes smelling

after drying. Using this cleaning function

periodically helps to reduce the unpleasant odours

from the appliance.

CAUTION

• Remove all of the clothes from the appliance.

Turn on the appliance.

Press the

Drum Clean

button.

Hold the

Start/Pause

button.

• This function operates for about 3 hours.

Open the dryer's door to provide the appliance

with enough air circulation for exhausting any

remaining odours.

MAINTENANCE

WARNING

• For safety reasons, do not allow children or

animals to enter the appliance. It may cause

damage or injury.

Using Condenser Clean Feature

The appliance washes lint, which builds up onto the

surface of the condenser, automatically using

water that is condensed from the clothes during

operation. However, you can clean the condenser

manually if you want to clean it more often.

CAUTION

• Remove all of the clothes from the appliance.

Open the dryer's door and pull out both inner

and outer filter.

Pour 1 litre of clean water slowly into the

entrance.

• Do not pour the water quickly as it will spill

out.

• Pouring more that 1.5 litres of water into the

compartment will cause water to leak back

out.

Reinsert both inner and outer filter and close

the dryer's door.

Turn on the appliance.

Press the

Condenser Care

button.

Hold the

Start/Pause

button to start the

cleaning of the condenser.

• The cleaning of the condenser proceeds for

1 hour.

Open the dryer's door to provide the appliance

with enough air circulation for more thorough

drying of the tub after the cleaning has ended.

WARNING

• For safety reasons, do not allow children or

animals to enter the appliance. It may cause

damage or injury.

Thawing out the Appliance

Running thawing mode

Turn on the appliance. Press and hold the

Drum Care

and

Anti Crease

button at the

same time for 3 seconds.

NOTE

• Only

Power

and

Start/Pause

buttons work

when the thawing mode is activated.

• It does not allow you to change the thawing time

manually.

• To deactivate the thawing mode, turn off the

appliance.

MAINTENANCE

ENGLISH

Press the

Start/Pause

button to start the

thawing mode.

• Actual thawing time varies depending on the

installation environment such as installation

location and ambient temperatures of the

appliance.

Dry the clothes as usual.

Thawing out the appliance manually

Open the dryer's door and pull out both inner

and outer filter.

Pour 1 litre of hot water at 60 ℃ into the lint

filter compartment and then reinsert the both

lint filters.

CAUTION

• Pouring more that 1.5 litres of water into the

compartment will cause water to leak back out.

• Pouring hot water over 60 ℃ will cause

malfunctions to the appliance or burn.

Turn on the appliance and operate the

Cotton

programme about for 30 seconds. Then wait

about 30 minutes.

Operate the

Cotton

programme again. Check

if the

message will appear within 10 minutes

after operating the appliance.

• When the

message appears go to step 2

and repeat procedure.

• Nothing appears on the display when the

thawing is done.

Dry the clothes as usual.

TROUBLESHOOTING

Operation of your appliance can lead to errors and malfunctions. The following tables contain possible

causes and notes for resolving an error message or malfunction. It is recommended to read the tables

carefully below in order to save your time and money that may cost for calling to LG Electronics service

centre.

Washer

Error Messages

Symptoms Possible Cause & Solution

INLET ERROR

Water supply is not adequate in that location. Water does not enter

appliance or it enters slowly.

• Check another tap in the house.

Water supply tap is not completely open. Water does not enter the

appliance or it enters slowly.

• Open fully tap.

Water supply hose(s) are kinked.

• Straighten hose or reinstall the water inlet hose

The filter of the supply hose(s) are clogged.

• Check and clean the inlet valve filter after turning off the taps and

removing the hose connections to the washing machine.

UNBALANCE ERROR

The appliance has a system which detects and corrects the unbalance of

the appliance.

• The clothes may be too wet at the end of the cycle, rearrange the load to

allow proper spinning. Close the door and press

Start/Pause

button. It

may take a few moments before the appliance begins to spin. The door

must be locked before spin can be achieved.

Load is too small. This system may stop spinning or even interrupt the

spin cycle altogether if individual heavy articles (e.g. bath mat, bath

robe, etc.) are loaded.

• Add 1 or 2 similar items or smaller articles of clothes to help balance the

load. Close the door and press

Start/Pause

button. It may take a few

moments before the appliance begins to spin. The door must be locked

before spin can be achieved.

WATER OUTLET ERROR

Drain hose is kinked or clogged. Water in the appliance does not drain

or drains slowly.

• Clean and straighten the drain hose.

The drain filter is clogged.

• Check and clean the drain filter.

TROUBLESHOOTING

ENGLISH

Noises You Might Hear

dE1

dEz

DOOR ERROR

Door is open.

• Close the door and make sure that nothing is caught under the door

preventing it from closing completely.

Door sensor malfunctions.

• Close the door. Please call LG service centre. You can find your local LG

service centre phone number in the warranty card.

CONTROL ERROR

This is a control error.

• Unplug the power plug and call for service.

MOTOR LOCKED ERROR

Over load in motor.

• Let the appliance wait for 30 minutes until the motor is cooled down and

then, restart the cycle.

OVERFLOW ERROR

Water overfills due to a possible faulty water valve.

• Close the water tap. Unplug the power plug. Call for service.

PRESSURE SENSOR

ERROR

Water level sensor malfunctions.

• Close the water tap. Unplug the power plug. Call for service.

VIBRATION SENSOR

ERROR

Vibration sensor malfunctions.

• Call for service.

FROZEN FAILURE

Is supply/drain hose or drain pump frozen?

• Supply warm water into the drum in order to unfreeze the drain hose and

the drain pump. Cover the supply hose with wet and warm towel.

WATER LEAKAGE

Water leaks.

• Call for service.

POWER FAILURE

Power failure or inadequate electrical service may have occurred during

operation.

• Press the

Start/Pause

button to restart the cycle.

Symptoms Possible Cause & Solution

Rattling and clanking

noise

Foreign objects, such as keys, coins, or safety pins may be in the drum.

• Stop the appliance, check the drum for foreign objects. If the noise

continues after the appliance is restarted, call for service.

TROUBLESHOOTING

Operation

Thumping sound Heavy clothes may produce a thumping sound. This is usually normal.

• If the sound continues, the appliance is probably out of balance. Stop and

redistribute the clothes.

The clothes may be out of balance.

• Pause the programme and redistribute the clothes after the door unlocks.

Vibrating noise Package materials are not removed.

• Remove package materials.

The clothes may be unevenly distributed in the drum.

• Pause the programme and redistribute the clothes after the door unlocks.

Not all levelling feet are resting firmly and evenly on the floor.

• See the

Levelling the Appliance

instruction to adjust the levelling of the

appliance.

Floor not rigid enough.

• Check if the floor is sold and does not flex. See the

Installation Place

Requirements

to select the proper location.

Symptoms Possible Cause & Solution

Water is leaking. House drain pipes are clogged.

• Unclog waste pipes. Contact plumber if necessary.

Leakage is caused by improper installation of drain hose or clogged

drain hose.

• Clean and straighten the drain hose. Check and clean the drain filter

regularly.

Drain pump filter cap is not fitted correctly.

• Refit the drain pump filter.

TROUBLESHOOTING

ENGLISH

Appliance does not

operate.

Control panel has powered off due to inactivity.

• This is normal. Press the

Power

button to turn the appliance on.

Appliance is unplugged.

• Make sure that the cord is plugged securely into a working outlet.

Water supply is turned off.

• Turn the water supply tap completely.

Controls are not set properly.

• Make sure that the programme is correctly set. Close the door and press

the

Start/Pause

button.

Door is open.

• Close the door and make sure that nothing is caught under the door

preventing it from closing completely.

Circuit breaker/fuse is tripped/blown.

• Check house circuit breakers/fuses. Replace fuses or reset breaker. The

appliance should be on a dedicated branch circuit. The appliance will

resume the programme where it stopped once power is restored.

Control needs to be reset.

• Press the

Power

button, then reselect the desired programme and press

the

Start/Pause

button.

Start/Pause was not pressed after a programme was set.

• Press the

Power

button, then reselect the desired programme and press

the

Start/Pause

button. The appliance is turned off if the

Start/Pause

button is not pressed within a certain time.

Extremely low water pressure.

• Check another tap in the house to make sure that household water

pressure is adequate.

Appliance is heating the water or making steam.

• The drum may stop operating temporarily during certain cycles, while

water is safely heated to a set temperature.

Buttons may not

function properly.

The Child Lock option is activated.

• Deactivate the

Child Lock

option if necessary.

Door does not open. The door cannot be opened for safety reasons once the appliance starts.

• This is normal. You can safely open the door after

turns off.

Symptoms Possible Cause & Solution

TROUBLESHOOTING

Appliance is not filling

properly.

Inlet filter clogged.

• Make sure the inlet filters on the fill valves are not clogged.

Inlet hoses may be kinked.

• Check that inlet hoses are not kinked or clogged.

Insufficient water supply.

• Make sure that both hot and cold water taps are turned on all the way.

Hot and cold supply hoses are reversed.

• Check supply hose connections.

Appliance does not

drain water.

Kinked drain hose.

• Ensure that the drain hose is not kinked.

Drain located higher than 1.2 m above the floor.

• Make sure that the drain hose is no higher than 1.2 m above the bottom of

the appliance.

Detergent is not

dispensed

incompletely or not

dispensed at all.

Too much detergent is used.

• Follow the guidelines provided by the detergent manufacturer.

Drain Pump Filter may be blocked.

• Clean the Drain filter.

Cycle time is longer

than usual.

The load is too small.

• Add more items to allow the appliance to balance the loads.

Heavy articles are mixed with lighter items.

• Always try to wash articles with similar weight in order to allow the

appliance to evenly distribute the weight of the load for spinning.

The load is out of balance.

• Manually redistribute the load if articles have become tangled.

Cycle end is delayed. Unbalance is detected or suds removing programme is on.

• This is normal. The time remaining shown on the display is only an

estimated duration. Actual time may vary.

Symptoms Possible Cause & Solution

TROUBLESHOOTING

ENGLISH

Performance

Symptoms Possible Cause & Solution

Poor stain removal Previously set stains.

• Articles that have been previously washed may have stains which have

been set. These stains may be difficult to remove and may require hand

washing or pre-treating to aid in stain removal.

Staining Bleach or softener is dispensed too soon.

• Dispenser compartment is overfilled. It makes bleach or softer dispensed

rapidly. Always measure bleach or softener to prevent overfilling.

• Close the detergent dispenser slowly.

Bleach or softener was added directly to the clothes in the drum.

• Always use the detergent dispenser to ensure that bleach or softener is

properly dispensed at the right time in the programme.

Clothes were not properly sorted.

• Always wash dark colours separately from light colours and whites to

prevent discoloration.

• Never wash heavily soiled items with lightly soiled items.

Wrinkling Appliance is not unloaded promptly.

• Always remove items from the appliance as soon as the programme is

complete.

Appliance is overloaded.

• The appliance can be fully loaded, but the drum should not be tightly

packed with items. The door of the appliance should be closed easily.

Hot and cold water supply hoses are reversed.

• Hot water rinse can set wrinkles in garments. Check the supply hose

connections.

Spin speed may be too high.

• Set the spin speed to suit the garment type.

TROUBLESHOOTING

Odour

Symptoms Possible Cause & Solution

Musty or mildewy

odour in appliance

Inside of drum is not cleaned properly.

• Run the

Tub Clean

function regularly.

Odours can occur if the drain hose is not properly installed, causing

siphoning (water flowing back inside of the appliance).

• When installing the drain hose, make sure that it does not get kinked or

blocked.

If the detergent dispenser is not cleaned regularly, odours can occur

from mold or foreign substances.

• Remove and clean the detergent dispenser, especially the top and bottom

of the dispenser’s opening.

TROUBLESHOOTING

ENGLISH

Dryer

Error Messages

Symptoms Possible Cause & Solution

dE1

dEz

DOOR ERROR

The door has been opened while the appliance is in operation or the

appliance is being operated without the door being closed properly.

• Close the door completely.

• If

dE1

dEz

is not released, call for service.

dE4

DOOR ERROR

Door switch detection is not working properly.

• Unplug the power plug and call for service.

tE1

tEz

tE3

tE4

TEMPERATURE ERROR

Temperature Sensor has malfunctioned.

• Unplug the power plug and call for service.

TEMPERATURE ERROR

The temperature inside the drum has risen suddenly.

• Unplug the power plug and call for service.

LE1

MOTOR LOCKED ERROR

The motor has stopped suddenly.

• Check if the amount of clothes exceeds the maximum load capacity.

• Unplug the power plug and call for service.

LEz

COMPRESSOR ERROR

The compressor has stopped suddenly.

• Unplug the power plug and call for service.

LE3

FAN MOTOR LOCKED

ERROR

The drying fan has stopped suddenly.

• Unplug the power plug and call for service.

DRAIN PUMP ERROR

The drain pump motor has malfunctioned.

• Unplug the power plug and call for service.

The surrounding temperature for installation is below zero.

• The recommended surrounding temperature for installation is 5 - 35 ℃.

NONE LINT FILTER

ERROR

The lint filter is not in the appliance.

• Insert the lint filter.

C=]

<->

ENd

Indicates that the dryer is paused or the dryer's drum rotates

periodically.

• Turn off the appliance and unload the all of the laundries from the

appliance.

TROUBLESHOOTING

Operation

Symptoms Possible Cause & Solution

Appliance will not turn

on.

Power cord is not properly plugged in.

• Make sure that the power plug is securely plugged into a grounded outlet

matching the appliance's rating plate.

House fuse is blown, circuit breaker has tripped, or power outage has

occurred.

• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the

problem is a circuit overload, have it corrected by a qualified electrician.

Appliance does not

heat.

House fuse is blown, circuit breaker has tripped, or power outage has

occurred.

• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the

problem is a circuit overload, have it corrected by a qualified electrician.

Water leaks. The optional drain hose is not connected correctly.

• Connect the optional drain hose correctly.

The door is closed while clothes or foreign substance is caught in the

door.

• Check if clothes or foreign substance is caught in the door before using the

appliance. If water leaks continuously, contact the LG Electronics

Customer Information Centre.

Appliance runs and

pauses by itself after

the drying cycle

finishes.

This is how the anti crease option works.

• Make sure that the anti crease option has been set. The option is designed

to prevent creases that are formed when the clothes are not unloaded

promptly after the drying cycle. When the option is set, the appliance runs

for 10 seconds and pauses for 5 minutes. The option is works for up to 3

hours.

TROUBLESHOOTING

ENGLISH

Performance

Symptoms Possible Cause & Solution

Clothes take too long

to dry.

Load is not properly sorted.

• Separate heavy items from lightweight items. Larger and heavier items

take longer to dry. Light items in a load with heavy items can fool the

sensor because the light items dry faster.

Large load of heavy fabrics.

• Heavy fabrics take longer to dry because they tend to retain more

moisture. To help reduce and maintain more consistent drying times for

large and heavy fabrics, separate these items into smaller loads of a

consistent size.

Appliance controls are not set properly.

• Use the appropriate control settings for the type of load you are drying.

Some loads may require an adjustment of the dry level setting for proper

drying.

Lint filter needs to be cleaned.

• Remove the lint from the lint filter after every cycle. With the lint removed,

hold the lint filter up to a light to see if it is dirty or clogged. With some

loads that produce high amounts of lint, such as new bath towels, it may

be necessary to pause the cycle and clean the filter during the cycle.

House fuse is blown, circuit breaker has tripped, or power outage has

occurred.

• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the

problem is a circuit overload, have it corrected by a qualified electrician.

Appliance is overloaded.

• Divide extra large loads into smaller loads for better drying performance

and efficiency.

Drying time is not

consistent.

Heat settings, load size, or dampness of clothing is not consistent.

• The drying time for a load will vary depending on the type of heat used

(electric), the size of the load, the type of fabrics, the wetness of the

clothes, and lint filter. Even an unbalanced load in the appliance can cause

poor spinning, resulting in wetter clothes which will take longer to dry.

TROUBLESHOOTING

Greasy or dirty spots

are left on clothes.

Fabric softener is used incorrectly.

• When washing clothes that are to be dried in the appliance, use the correct

amount of fabric softener as recommended by the manufacturer of the

fabric softener.

Clean and dirty clothes are being dried together.

• Use the appliance to dry only clean items. Soil from dirty clothes can

transfer to the clean clothes in the same or later loads.

Clothes were not properly cleaned or rinsed before being placed in the

appliance.

• Stains on dried clothes could be stains that were not removed during the

washing process. Make sure that clothes are being completely cleaned or

rinsed according to the instructions for your washing machine and

detergent. Some difficult soils may require pre-treating prior to washing.

Clothes are wrinkled. Clothes have dried too long (overdried).

• Over drying a load of clothes can lead to wrinkled clothes. Try a shorter

drying time.

Clothes have been left in the appliance for too long after cycle ends.

• Use the

Anti Crease

option.

Clothes are shrinking. Garment care instructions are not being followed.

• To avoid shrinking your clothes, always consult and follow fabric care

instructions. Some fabrics will naturally shrink when washed. Other fabrics

can be washed but will shrink when dried in the appliance. Use a low or no

heat setting.

Lint is left on clothes. Lint filter has not been cleaned properly.

• Remove the lint from the lint filter after every cycle. With the lint removed,

hold the lint filter up to a light to see if it is dirty or clogged. If it looks dirty,

follow the cleaning instructions. With some loads that produce high

amounts of lint, it may be necessary to clean the lint filter during the cycle.

Clothes have not been sorted properly.

• Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should

be dried separately from clothes that are lint trappers (i.e., a pair of black

linen pants).

Appliance is overloaded.

• Divide extra large loads into smaller loads for drying.

Tissue, paper, etc., has been left in pockets.

• Check pockets thoroughly before drying clothes.

Symptoms Possible Cause & Solution

TROUBLESHOOTING

ENGLISH

Excess static in clothes

after drying.

Clothes have dried for too long (overdried).

• Overdrying a load of clothes can cause a buildup of static electricity. Adjust

settings and use a shorter drying time.

Drying synthetics, permanent press, or synthetic blends.

• These fabrics are naturally more prone to static buildup. Try using fabric

softener, or use shorter Timed Drying time settings.

Clothes have damp

spots after a Dry

programme.

Very large load or very small load. Single large item such as a blanket or

comforter.

• If items are too tightly packed or too sparse the sensor may have trouble

reading the dryness level of the load. Use a Timed Drying programme for

very small loads.

• Large, bulky items such as blankets or comforters can sometimes wrap

themselves into a tight ball of fabric. The outside layers will dry and

a single bulky item, it may help to pause the cycle once or twice and

rearrange the item to unwrap and expose any damp areas.

• To dry a few remaining damp items from a very large load or a few damp

spots on a large item after a Dry programme has completed, empty the lint

filter, then set a Timed Drying programme to finish drying the item(s).

Symptoms Possible Cause & Solution

TROUBLESHOOTING

Common

Wi-Fi

Symptoms Possible Cause & Solution

Your home appliance

and smartphone are

not connected to the

Wi-Fi network.

The password for the Wi-Fi that you are trying to connect to is incorrect.

• Find the Wi-Fi network connected to your smartphone and remove it, then

LG ThinQ

Mobile data for your smartphone is turned on.

• Turn off the

Mobile data

of your smartphone and register the appliance

using the Wi-Fi network.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English

letters and numbers. (Do not use special characters).

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4

GHz and connect the appliance to the wireless router. To check the router

frequency, check with your internet service provider or the router

manufacturer.

The distance between the appliance and the router is too far.

• If the distance between the appliance and the router is too far, the signal

may be weak and the connection may not be configured correctly. Move

the location of the router so that it is closer to the appliance.

Memo

LG WWT-1710W Washer

Product's Documents

User Manual

Specifications

LG Electronics WWT-1710W Questions and Answers

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