HairPro® Pet
™
OWNER’S GUIDE
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HOW-TO VIDEOS
and more.
PX250 SERIES
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IMPORTANT SAFETY INSTRUCTIONS –
FOR HOUSEHOLD USE ONLY
READ CAREFULLY BEFORE USE – SAVE THESE INSTRUCTIONS. FOR HOUSEHOLD USE ONLY.
READ ALL INSTRUCTIONS BEFORE USING THIS SPOT CARPET/UPHOLSTERY CLEANER
1. Do not put any object into openings. Do not use with any
opening blocked; keep free of dust, lint, hair, and anything
that may reduce air flow.
2. DO NOT modify the plug provided with the appliance. If the
grounded plug does not fit fully into the outlet, reverse the
plug. If it still does not fit, contact qualified electrician.
3. DO NOT force into outlet or try to modify it.
4. DO NOT pull, close door, or wrap around sharp edges or
corners on the cord. To unplug, grasp the plug, not the
cord. Keep cord away from heated surfaces.
5. To reduce the risk of fire or electric shock due to internal
component damage, use ONLY Shark Deep Clean Pet and
StainStriker formula in the correct tanks, as intended for
use with this appliance. See Instructions below.
6. The areas around where you are cleaning may become
wet, use care to avoid slipping and falling.
7. Use care when removing and reattaching the hand tool
to the Spot Cleaner to avoid accidental activation of the
cleaning solution.
8. DO NOT spray solution on your skin or in your eyes.
9. DO NOT fill solution tanks while installed on the appliance.
Remove before filling.
10. DO NOT operate if there is any wetting of the exterior
surfaces of the appliance. If the appliance is wet, dry with a
cloth before use.
11. To reduce the risk of shock and unintended operation,
turn off and unplug Spot Cleaner before any adjustment,
cleaning, maintenance, or troubleshooting.
12. Before each use, carefully inspect each part for damage
or wear. If a part is damaged or worn out, immediately
discontinue use. DO NOT use if any part is damaged or if
Spot Cleaner is not working as it should, has been dropped,
left outdoors, or dropped into water.
13. DO NOT immerse or spray water on the body of the Spot
Cleaner. To clean the surface, wipe with a dry cloth.
14. DO NOT allow to be used by children or as a toy. Close
supervision is necessary when used near children.
15. DO NOT handle plug or Spot Cleaner with wet hands.
16. DO NOT use without the dirty water tank, clean solution
tank, or filter in place.
17. Use only identical Shark® replacement parts. Only use
Shark® branded filters and accessories.
18. If plugging unit into extension cord, ensure cord is no more
than 15m to prevent damage to the motor.
19. DO NOT place Spot Cleaner on uneven surfaces.
20. DO NOT use to pick up:
a) Large objects
b) Hard or sharp objects (glass, nails, screws, or coins)
c) Large quantities of dust (e.g., drywall dust).
d) Smoking or burning objects (hot coals, cigarette butts,
or matches)
e) Flammable or combustible materials (lighter fluid,
gasoline, or kerosene)
f) Toxic materials (chlorine bleach, ammonia, or drain
cleaner)
21. DO NOT use in the following areas:
a) Poorly lit areas
b) Outdoor areas
c) Spaces that are enclosed and may contain explosive or
toxic fumes or vapors (lighter fluid, gasoline, kerosene,
paint, paint thinners, mothproofing substances, or
flammable dust).
DO NOT: Engage spray trigger unless pointing at the
affected area. WARNING: May still spray when the unit is
powered off.
22. Do not leave appliance when plugged in. Unplug from
outlet when not in use and before servicing.
23. Keep hair, loose clothing, fingers, and all parts of the body
away from openings and moving parts.
24. Use extra care when cleaning on stairs.
25. GROUNDING INSTRUCTIONS: This appliance must be
grounded. If it should malfunction or break down,
grounding provides a path of least resistance for electric
current to reduce the risk of electric shock. This appliance’s
cord has an equipment-grounding conductor and a
grounding attachment plug. This appliance is for use on
a nominal 120V circuit. Make sure that the appliance is
connected to an outlet with the same configuration as the
plug that is properly installed and grounded in accordance
with all local codes and ordinances. No adapter should be
used with this appliance.
26. Do not store unit where temperatures reach freezing levels
to avoid damaging internal parts.
27. FIRST AID keep out of reach of children. Causes skin and
serious eye irritation. If in eyes, rinse continuously with
water for minutes. Remove contact lenses if present and
easy to do so. Continue rinsing. If on skin, wash with soap
and water. If skin and eye irritation persists, seek medical
attention.
28. Please recycle container. Dispose of contents/container
with licensed waste disposal site in accordance with the
requirements of the local waste disposal authority. Do not
dispose in drains or watercourses in concentrate form.
SAVE THESE
INSTRUCTIONS
REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY,
OR PROPERTY DAMAGE:
WARNING
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.
Grounded
Outlet Box
Grounded
Outlet
AA200
Grounding
Pin
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A
Power Button
B
CarpetXpert™ Tank
C
Rinse & Go™ Self-Wash Cycle
D
StainStriker Tank
E
Dirty Water tank
F
Hair Filter
G
Mini Stain Eliminator
H
Suction Inlet
I
Spray Outlet
J
Spray Trigger
K
Detach Button
L
(3.5”) Stain Eliminator
M
Bristles/Hair-Gripping Fins
N
Pet Hair Extractor Tool
O
(7”) Stain Eliminator Tool
P
Pet Mess Extractor Tool
Q
6oz. Deep Clean Pet Formula
R
12oz. OXY Multiplier Formula
PARTS
NOTE: *Not all accessories come with all units. Tools may vary by model.
For additional accessories available, please visit sharkclean.com
M
E
F
D
Q
RG
L
H
I
B
J
K
N
1
2
GETTING STARTED
2. Add water to the
CarpetXpert™ Tank up
to the WATER fill line.
Then add Deep Clean
Pet formula to the
CONCENTRATE fill line.
IMPORTANT: Never use
very hot water, even from
the faucet. Never use
boiling water. Never use
microwaved water. Warm
water is okay.
2
5. Replace the cap and
reinstall the tank until it
clicks into place.
64 5
1. Lift the CarpetXpert™
Tank off the unit. Turn the
tank over, unscrew the
cap, and remove it.
3
IMPORTANT: Clean with a traditional vacuum cleaner first before using StainStriker.
Use ONLY Shark branded cleaning solutions: Deep Clean Pet and OXY Multiplier.
TIP: Before first use, remove the dirty water tank then reinstall it, making sure it is securely in place and the
seal is properly fitted.
6. Unwrap the power cable
and plug into a power
socket. Turn ON unit to
begin cleaning.
3. Replace the cap, then
reinstall the tank until it
clicks into place.
4.
Detach the StainStriker
™
tank from the unit and turn
over. Unscrew the cap and
pour the OXY Multiplier
formula into the tank.
1
PO
A
C
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WET STAIN CLEANING DRY STAIN CLEANING
1. Follow the Stain Guide on the Stain Tool
Handle. Press the power button to turn on
the unit. Spray the stain area, then scrub
it with the tool. Tilt the tool forward and
drag it across the stain to extract liquid.
Repeat if needed. To avoid longer dry
times, do not overspray.
2. Follow the Stain Guide on the stain tool.
Press the power button to turn on the
unit. Scrub the stain area with the tool
bristles, then spray the stain and scrub
again. Tilt the tool forward and drag it
across the stain to extract liquid. Repeat
if needed. To avoid longer dry times, do
not overspray.
21
MAINTENANCE
NOTE: Clean unit after every use to avoid odors, bacteria, and mold.
2. Clean and rinse off the underside of the
lid. Remove cone shaped Air Filter by
pulling it up, and rinse off any debris.
1. Detach the dirty water tank, making sure
to keep it upright. Set the tank down on a
level surface. Push the handle all the way
back until it clicks, then lift off the lid.
3. To remove hair from the hair filter, take
the filter out of the dirty water tank by
pulling the tab directly up. Hold the filter
over the trash, then pinch the bottom
sides of the filter basket and pull out the
tab. Tap the hair out into the trash.
4. Pour debris and liquid out of the dirty
water tank into a sink or drain. Rinse
tank thoroughly with soap and water.
Clean debris off the hand tools, bristles,
and float valve thoroughly using soap
and water. Allow all parts to air-dry
completely before reinstalling.
6. To clear any clogged debris, remove the
connecting clip on the bottom of the
unit. Pinch the sides of the clip, then pull
it out.
Important: Be sure to securely replace
the cover on the tool to prevent leaking.
5. Detach the stain tool by pressing the
release button. Remove the cover from
the tool to clean the air path. Wash the
bristles on the tool thoroughly.
1
2
6
5
3 4
Lid
DRY TIME TIPS:
• Do not overspray, especially on furniture and upholstery. Overspraying may cause fluid
to be absorbed deep into cushions and upholstery.
• For the most effective suction, tilt the handle forward, apply pressure, then drag the
tool backward. Repeat until little to no fluid is being sucked into the window on the tool.
For information,
scan QR to view
HOW-TO VIDEOS.
CLEANING TIPS:
• For older and tougher stains, allow up to 5
minutes for the cleaning solution to penetrate
deeper into the stain.
• If a difficult stain was not fully removed, wait
24 hrs, and try a 2nd pass. With extremely
difficult stains, this might be needed.
• Fresh stains can be cleaned immediately after
spraying.
• Always agitate the area thoroughly to break
up the stain. Brush in multiple directions for
best results.
Tab
Air Filter
Pinch sides
Pull
up/out
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TECHNICAL SPECIFICATIONS
PX250 Series: 120V, 60Hz, 3.3A
RECORD THIS INFORMATION
Model Number: �������������������������������������������������������������
Date of Purchase: �����������������������������������������������������������
(Keep receipt)
Store of Purchase: �����������������������������������������������������������
CLEANING FORMULAS
Shark Deep Clean Pet
Deep carpet cleaning
Pet formula for removing
dirt & grime.
Shark OXY Multiplier
Tough stain-eliminating
formula for stubborn
stains & odors.
Scan the QR code
to order refills.
1
2
TIP: If fluid is not going into the crevice tool, angle the tool forward to create a better seal.
TIP: If hose if not fully clean, gently shake it back-and-forth while using Rinse & Go.
RINSE & GO™ SELF-WASH CYCLE
USING RINSE & GO WITH HAND TOOLS
Rinse & Go can be used with the Mini Stain Eliminator and the 3.5” Stain Eliminator.
To clean the interior of these tools and the hose:
1. Turn on power (for suction).
2. Insert the tip of the hand tool into the
Rinse & Go groove on top of the
CarpetXpert tank. Press the tool down
onto the button to suction up cleaning
solution (fig. 1, fig. 2).
3. Tilt tool back and forth for optimal
liquid flow (fig. 3).
4. After cleaning is complete, lift hose up
for 3 seconds until fully clear to prevent
liquid leaking out of the hose.
5. Continue cleaning, or turn off power if
you are finished cleaning.
fig. 3
Mini Stain
Eliminator
3.5” Stain
Eliminator
fig. 1 fig. 2
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HAND TOOLS: USAGE, TIPS, AND MAINTENANCE HAND TOOLS: USAGE, TIPS, AND MAINTENANCE
PET MESS
EXTRACTOR TOOL
(select models)
✔ Unhygienic Wet Pet
Messes
✔ Use with Solution (wet)
TIPS:
• Not designed for solid messes or sucking up hair.
• Spray the mess with solution, and use short back-and-
forth strokes with the tool to scrub the mess and suction
up the solution.
•
Make sure to keep the tool level, without tipping, to prevent
dirty liquid from entering the hose and unit interior.
• Periodically dump out the dirty liquid from the cup in the
tool to maintain suction power.
• DO NOT exceed the MAX FILL LINE on the pet tool cup or
pet mess will enter hose and the unit’s interior.
MAINTENANCE:
• If hair is found on the rubber nubs, hold the tool over the
trash, remove the window, and tap off the hair.
• To reattach window: (1) toe-in to the front/bottom of tool,
and (2) rotate into the rubber nubs so the nubs enter the
holes, and the window clicks into position. (see fig 1)
•
Remove the cup and empty liquid messes into a toilet or drain.
• Clean any debris off the filter.
• Wash parts with soap and water, and allow them to air-dry
before storing.
(7”) STAIN
ELIMINATOR
(Select Models)
✔ Larger Area Stains
✔ Light Hair Pickup
✔ Use with Solution (wet)
TIPS:
• Similar to Stain Eliminator, but twice as wide.
•
Intended for larger jobs including sofas, stairs, and large stains.
MAINTENANCE:
•
After each use, remove the hand tool and clean the hose using
the Rinse & Go Self-Wash Cycle.
• Remove window and bristles to wash them.
• Allow all parts to air-dry before storing.
(3.5”)
STAIN ELIMINATOR
✔ Difficult Stains
✔ Light Hair Pickup
✔ Use with Solution (wet)
✔ Rinse & Go
TIPS:
• Use hair-gripping fins on delicate surfaces and on hairy
surfaces to prevent tangling.
• Bristles are intended for deeper stain cleaning.
• When removing hair, use shorter strokes to avoid
clumps. Remove hair as soon as it appears. Do not let it
accumulate.
• To remove large amounts of hair, use the Pet Hair Tool.
MAINTENANCE:
• After each use, clean the hose with the Rinse & Go
Self-Wash Cycle.
• Remove the window and reversible bristles from the stain
tool and wash them.
• Allow all parts to air-dry before storing.
PET HAIR
EXTRACTOR TOOL
✔ Surface Stains
✔ Heavy Hair Pickup
✔ Use Dry or with
Solution (wet)
TIPS:
• Use a back-and-forth scrubbing motion in short strokes to
pull up hair or break down a stain.
• When removing a large amount of hair, use shorter strokes
to avoid clumps. Remove hair as soon as it appears.
• To maintain suction power, make sure to regularly dispose
of the liquid from the cup, and remove any debris in the
filter by rinsing it out.
• To prevent clogs, do not empty the cup into toilets
or drains.
MAINTENANCE:
• After each use, remove the hand tool and clean the hose
using the Rinse & Go Self-Wash Cycle.
• Remove the cup and filter from the tool by rotating each
toward the unlock icon on the side of the tool.
• Empty debris from the cup into the trash, and rinse filter.
•
Remove the window and filter from the tool and wash them.
• Air-dry all parts before storing.
Filter
Cup
Filter
Cup
Filter
Cup
1
2
Pet mess tool Window
MINI STAIN
ELIMINATOR
✔ Difficult Stains
✔ Hair Pickup
✔ Use with Solution (wet)
✔ Rinse & Go
TIPS:
• Rubber nubs avoid tangles, are easy to wash off, and are
intended for softer fabrics.
• Bristles are intended for deeper stain cleaning.
• Your unit will come with 1 bristle insert installed on the
tool, and 1 rubber insert in the box.
MAINTENANCE:
• After each use, use the Rinse & Go™ Self-Wash Cycle to
rinse out the hose and the crevice tool.
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TROUBLESHOOTING
Problem Solution
Inconsistent
spray or no
spray
Ensure there is cleaning solution in both solution tanks.
Make sure the CarpetXpert™ Tank is installed correctly.
Make sure the unit is plugged in and the power is on.
Low suction
or no suction
Make sure the dirty water tank is not overfilled and is installed correctly.
Check the clog access point underneath the unit and clear any debris trapped
inside at the end of the hose.
Make sure hand tools are connected correctly.
Remove any debris from the cleaning attachments.
Make sure the clog access door is in place and tightly sealed. See #6 in
Maintenance section.
Unit not
turning on
Make sure the unit is plugged in completely.
Try a dierent socket.
Ensure On/O button was pressed.
Liquid leaking
from unit
The dirty water tank may be overfilled.
Make sure the dirty water tank and the CarpetXpert™ Tank are both installed
correctly.
Make sure the float valve in the dirty water tank is not stuck.
Make sure the unit is on a stable, flat surface.
Make sure the clog access door is in place and tightly sealed. See #6 in
Maintenance section.
Solution tanks
leaking
Make sure the caps on the solution tanks are tightened fully.
Make sure both tanks are installed correctly and the caps have clicked into
place.
The Three (3) Year Limited Warranty applies to
purchases made from authorized retailers of
SharkNinja Operating LLC. Warranty coverage applies
to the original owner and to the original product only
and is not transferable.
SharkNinja warrants that the unit shall be free from
defects in material and workmanship for a period
of three (3) years from the date of purchase when
it is used under normal household conditions and
maintained according to the requirements outlined in
the Owner’s Guide, subject to the following conditions
and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts
deemed defective, in SharkNinja’s sole discretion,
will be repaired or replaced up to three (3) years
from the original purchase date.
2. In the event a replacement unit is issued, the
warranty coverage ends six (6) months following
the receipt date of the replacement unit or the
remainder of the existing warranty, whichever is
later. SharkNinja reserves the right to replace the
unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts which
require regular maintenance and/or replacement to
ensure the proper functioning of your unit, are not
covered by this warranty. Replacement parts are
available for purchase at sharkaccessories.com.
2. Any unit that has been tampered with or used for
commercial purposes.
3. Damage caused by misuse, abuse, negligent
handling, failure to perform required maintenance
(e.g., not cleaning the filters or not removing debris
from the hand tool or hose), or damage due to
mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized
by SharkNinja. These defects include damages
caused in the process of shipping, altering, or
repairing the SharkNinja product (or any of its
parts) when the repair is performed by a repair
person not authorized by SharkNinja.
6. Products purchased, used, or operated outside
North America.
THREE (3) YEAR LIMITED WARRANTY
How to get service
If your appliance fails to operate properly while
in use under normal household conditions within
the warranty period, visit sharkaccessories.com
for product care and maintenance self-help. Our
Customer Service Specialists are also available at
1-800-798-7398 to assist with product support and
warranty service options, including the possibility
of upgrading to our VIP warranty service options
for select product categories. So we may better
assist you, please register your product online at
registeryourshark.com and have the product on
hand when you call.
SharkNinja will cover the cost for the customer to
send in the unit to us for repair or replacement. A
fee of $25.95 (subject to change) will be charged
when SharkNinja ships the repaired or replacement
unit.
How to initiate a warranty claim
You must call 1-800-798-7398 to initiate a
warranty claim. You will need the receipt as proof
of purchase. We also ask that you register your
product online at registeryourshark.com and have
the product on hand when you call, so we may
better assist you. A Customer Service Specialist will
provide you with return and packing instruction
information
How state law applies
This warranty gives you specific legal rights, and
you also may have other rights that vary from state
to state. Some states do not permit the exclusion or
limitation of incidental or consequential damages,
so the above may not apply to you.
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NOTESNOTES
©2024 SharkNinja Operating LLC. HAIRPRO and SHARK are registered trademarks of SharkNinja Operating LLC.
STAINSTRIKER is a trademark of SharkNinja Operating LLC.
PX250�IB�A5�MP�Mv10
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This Owner’s Guide is designed to help you get a complete understanding of your new
Shark® StainStriker™ HairPro® Pet.
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-800-798-7398
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Illustrations may dier from actual product. We are constantly striving to improve our
products, therefore the specifications contained herein are subject to change without
notice.
This product may be covered by one or more U.S. patents. See sharkninja.com/patents
for more information.
