SHOKZ T920
User Guide
OPENFIT 2
App
Download the Shokz App
The Shokz App allows you to switch EQ modes, connect to two
devices simultaneously, customize buttons, upgrade firmware,
find earbuds, adjust prompt sound volume, and more.
Download the app now to simplify your Shokz experience.
*Apple and the Apple logo are trademarks of Apple Inc.,
registered in the U.S. and other countries. Google Play is a
trademark of Google LLC.
CATALOGUE
Catalogue
IN THE BOX
WEAR AND USE
03
05
Pairing
Earbud diagram
Wearing
06
07
08
10
Charging Case
INDICATOR LED
17
Charging Case Indicator LED
18
OPERATION AND CONTROL
12
Volume Control
Music Control
Single Earbud Control
13
14
15
16
Call Control
POWER SOURCE
20
Charging the Charging Case
On/Off/Standby
21
23
24
Charging the Earbuds
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ADDITIONAL FEATURES
25
Find my Shokz
MultiPoint Pairing
Resetting
26
28
29
30
Auto Connect
MAINTENANCE
31
Cleaning
32
33
IP Rating
AFTER-SALES SERVICE
34
Serial Number Location
35
36
Warranty
CATALOGUE
In the Box
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In the Box
Do not use the product if any of the above items are missing
or the product is damaged. Please contact your retailer, or
reach out to us immediately.
(See Page �� : After-Sales Service)
Warranty Card * �
Warranty
OpenFit �
Packaging Box * �
Type-C
Charging Cable * �
OpenFit �
Charging Case * �
OpenFit � True
Wireless Earbuds * �
IN THE BOX
OPENFIT 2
User Guide * �
User Guide
Legal
Statement * �
Legal
Statement
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Wear and Use
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Earbud diagram
*The touch area for both earbuds is located on the raised areas
on the Shokz logo.
*The microphones are exclusively for voice calls.
EARBUD DIAGRAM
Ear hooks
Touch area
Microphone
Physical buttons
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Charging Case
Charging Case Indicator LED
CHARGING CASE
Charging Case
Button
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Pairing
When using for the first time:
Open the charging case to immediately enter Bluetooth pairing
mode, with the indicator light flashing orange
and green.
For subsequent pairings:
�. Place both earbuds into the charging case;
�. Press and hold the button inside the charging case for � sec-
onds until the indicator lights flash orange and green, indicat-
ing that the earbuds have entered pairing mode.
PAIRING
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�. Enable the Bluetooth function and select "OpenFit � by
Shokz." The device will display the successful pairing when
complete.
PAIRING
Setup
Bluetooth
OpenFit 2 by Shokz
Connected
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�. Take the earbuds out of the case.
�. Position them above your ears.
Wearing
WEARING
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�. Gently rotate the earbuds backward, allowing the hook
to curl around your ears.
�. You're ready to go.
WEARING
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Operation
and
Control
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Music Control
Click either physical button while
listening to audio.
Play/Pause music
Double-click either physical
button while listening to audio.
Play next track
Triple-click either physical button
while listening to audio.
Previous song
MUSIC CONTROL
Physical buttons
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Call Control
Click either physical
button during the call.
End a call
Click either physical button.
Answer a call
Double-click either
physical button.
Reject a call
CALL CONTROL
Physical buttons
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Press and hold the left physical
button during music or calls.
Volume down one level
Press and hold the right button
during music or calls.
Volume up one level
# Continuous Volume Control: During music or calls, long-press
corresponding earbud until desired volume is reached.
Volume Control
VOLUME CONTROL
Physical buttons
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Single Earbud
Control
Both earbuds are designed for independent use, allowing for
mono music playback or calls. When used individually, each
earbud maintains its respective button functionality.
For music control, please refer to page ��. For call control,
refer to page ��.
SINGLE EARBUD CONTROL
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Indicator LED
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Charging Case
Indicator LED
�. When the earbuds are in the charging case, the
indicator displays the earbud battery level.
*Note: When both earbuds are placed in the charging case, the
indicator displays the power level of the earbud with the lower
battery level.
Low battery level
High battery level
When opening, the orange
light goes off after � seconds.
When opening, the green light
goes off after � seconds.
CHARGING CASE INDICATOR LED
Charging Case
lndicator LED
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�. When the earbuds are outside the charging case, the
indicator displays the charging case battery level.
Chaging case with
high battery level
Charging case with
low battery level
The green light turns off after � seconds
upon opening or closing the case or
pressing the charging case button.
The orange light turns off after � seconds
upon opening or closing the case or
pressing the charging case button.
�.Others
Factory data reset
Pairing
The indicator flashes orange for � seconds.
The indicator flashes orange and green.
�.When connected to an external power supply
Charging completed
Charging
The indicator is solid green.
The indicator is solid orange.
CHARGING CASE INDICATOR LED
Charging Case Indicator LED
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Power Source
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On/Off/Standby
�. On
When the earbuds are placed in the charging case,
opening the case will activate the indicator light and power
on the earbuds.
*Note: Closing the charging case after removing the earbuds
helps preserve battery life and prevents debris from entering
the case.
ON/OFF/STANDBY
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�. Off
When the charging case is closed with both earbuds inside,
they will automatically power off.
�. Standby
When the earbuds are outside the charging case and remain
disconnected from Bluetooth devices for � minutes, they will
enter standby mode to preserve battery life.
ON/OFF/STANDBY
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Place the earbuds into the charging case until they
magnetically attach. Close the charging case once the
indicator light is on.
*Note:
· The LED on the charging case will show the battery status of the
earbuds in the case. The green light indicates a high battery level and
the orange light indicates a low battery level.
If both earbuds are in the case, the LED shows the power status of the
earbud with a lower battery.
· The earbuds will reach full charge after approximately �� minutes
inside the charging case. Ensure that the charging case has a sufficient
battery level to charge the earbuds.
Charging
the Earbuds
Charging / Low battery level
Battery full / High battery level
CHARGING THE EARBUDS
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Charging the
Charging Case
Connect the USB-C to USB-C charging cable to the charging
case and plug it into a power supply or certified wall charger.
A solid orange light on the charging case indicates that it is
currently charging, while a solid green light indicates that
the case is fully charged.
*Note:
· The charging case requires approximately ��� minutes to reach full
charge. It operates using the standard �V±�A USB voltage. We advise
against using high-voltage power sources to charge the earbuds, as this
may cause damage. Additionally, using third-party charging cables
may result in longer charging times.
· Before charging, ensure that the charging port is dry and free of liquid
residue like sweat. Use a soft, dry cloth to wipe away any moisture or
residue from the charging port.
CHARGING THE CHARGING CASE
Charging portOrange light on the charging case
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Additional
Features
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MultiPoint Pairing
OPENFIT 2
MultiPoint Pairing
Off
*Please update the Shokz App to the latest version in the App
Store. Follow the instructions to update the earphone firmware
to the latest version. Ensure that Bluetooth is enabled on your
pairing device.
�. First connect the earbuds to your phone, and start by
selecting “MultiPoint Pairing” in the Shokz App.
MULTIPOINT PAIRING
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MULTIPOINT PAIRING
�. On the pop-up page, confirm to open the MultiPoint
Pairing function.
�. Select "Connect to the Second Device" and follow the
instructions to establish a connection with the second device.
�. Your earbuds are now connected to two devices. You can
manage their Bluetooth connections conveniently through
the Shokz App.
MultiPoint Pairing
MultiPoint Pairing
Connect to the Second Device
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Auto Connect
�. Once the earbuds are powered on, they'll automatically
attempt to connect to the last paired device and emit a beep
to indicate a successful connection.
�. While in use, the earbuds may disconnect from the paired
device due to connection range limitations. If they come
back within range within � minutes, they'll re-establish con-
nection with the last paired device automatically,
emitting a beep indicating successful reconnection.
�. Should the earbuds re-enter the connectable range after �
minutes, press either physical button to trigger
automatic reconnection.
�. With MultiPoint Pairing enabled, simply press either
physical button to reconnect to both devices.
*Please ensure that the paired devices are within the connection range
(��m) and powered on. Also, make sure that your desired device has
Bluetooth enabled.
AUTO CONNECT
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�. Make sure your earbuds are connected to your phone.
Then, open the Shokz App and choose "Find my Shokz.
�. Select the earbuds you want to locate from the list that
appears.
�. Select “Ringer”. Your earbuds will start making a loud
noise to help you find them.
Find my Shokz
FIND MY SHOKZ
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Resetting the earbuds will clear the list of paired devices and
reset all settings.
�. Place both earbuds in the charging case.
�. Press and hold the button on the charging case for ��
seconds. The indicator will flash orange for five seconds
before turning off, indicating that the reset is complete. Next,
the indicator will flash orange and green, indicating that the
earbuds have entered pairing mode.
Resetting
ESETTING
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Maintenance
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Cleaning
�. Earbuds
· Use a soft, clean, dry cloth to wipe the earbuds.
· When cleaning the earbud mesh, gently brush away dirt and
earwax with a dry cotton swab, then wipe with a soft cloth.
Note:
· Ensure the earbuds are powered off and disconnected from
all devices before cleaning.
· Do not wash the earbuds with water or use ultrasonic cleaning.
· Prevent liquid from entering any openings of the earbuds.
· Do not use abrasive cleaners, high-concentration chemicals,
alcohol, or acetone solvents, as they may cause damage,
deformation, or discoloration.
· Avoid using sharp or abrasive objects.
�. Charging Case
· Use a soft, clean, and dry cloth to wipe the exterior of
the charging case.
· Use a clean, dry, soft brush to remove debris from
the charging interface.
· Gently wipe the charging contact surface inside
the charging case using a clean and dry cotton swab.
Note:
· Ensure the charging case is powered off and disconnected from
all devices before cleaning.
· Avoid using abrasive materials to clean the charging case.
CLEANING
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IP Rating
Note:
· The IP�� dust, sweat, and water-resistant rating applies solely to the
earbuds and does not apply to the charging case.
· The dust, sweat, and water resistance feature is subject to degrada-
tion with regular use.
· Do not immerse the product in water, and avoid prolonged exposure
to wet conditions.
· Do not use the product during activities like swimming, water skiing,
surfing, or other water sports.
· In the event of accidental water exposure, promptly wipe the product
and accessories dry, then allow them to air dry in a cool, ventilated
area. Do not use or charge until completely dry.
Tested under controlled laboratory conditions, the earbud
components of this product are dust, sweat, and water resis-
tant, at an IP�� level according to the IEC ����� standard.
IP RATING
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After-Sales
Service
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Serial Number
Location
The product serial number is located on the barcode of the
packaging and warranty card. Additionally, the charging case
includes a serial number printed next to the charging port.
SERIAL NUMBER LOCATION
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Warranty
Your earphones are covered by a warranty. Visit our website
at https://shokz.com/pages/warranty-return for details of
the limited warranty.
WARRANTY
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