User Manual
The illustrations in this manual are for reference only. Please refer to the actual product.
Robot Vacuum and Mop
E20
Pro
Contents
Safety Information
Product Overview
Preparing Your Home
Before Use
Connecting with the App
How to Use
Routine Maintenance
Troubleshooting
Specifications
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RCEA0103
Precautions : Place on a flat floor against a wall. Do not attempt to disassemble on your own. Do not
operate in high temperature or moist environments. Please refer to the user manual for latest informa-
tion.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement
économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
1. L’appareil ne doit pas produire de brouillage;
2. L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
L'antenne installée doit être située
de facon à ce que la population ne puissey être exposée à une distance de moin
de 20 cm. Installer l'antenne de facon à ce que le personnel ne puisse approcher à 20 cm ou moins de la position centrale de l’ antenne.
La FCC des éltats-unis stipule que cet appareil doit être en tout temps éloigné d’au
moins 20 cm des personnes pendant son functionnement.
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Consult the dealer or an experienced radio/TV technician for help.
MPE Reminding
To satisfy FCC / IC RF exposure requirements, a separation distance of 8" (20 cm) or more should be maintained between the
antenna of this device and persons during device operation.
To ensure compliance, operations at closer than this distance is not recommended.
To disable Wi-Fi module on robot, power the robot ON. Place the robot on the charging dock. Ensure the Charging Contacts
on robot and the charging dock Pins make a connection.
This Device Complies with DHHS Radiation Rules, 21CFR Chapter 1, Subchapter J.
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Direct current
Alternating current
L'antenne installée doit être située
de facon à ce que la population ne puissey être exposée à une distance de moin
de 20 cm. Installer l'antenne de facon à ce que le personnel ne puisse approcher à 20 cm ou moins de la position centrale de l’ antenne.
La FCC des éltats-unis stipule que cet appareil doit être en tout temps éloigné d’au
moins 20 cm des personnes pendant son functionnement.
Safety Information
For indoor use only
Read operator's manual
5
BZ015-190060-AU
Use with adapter BZ015-190060-AU supply unit.
Accessories
Pre-Installed Accessories
Other Accessories
Product Overview
Charging Dock
Mop Assembly
2-in-1 Water Tank with Dust BoxMain Brush
Side Brush User ManualCharger
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Robot
Product Overview
Dock / Spot Cleaning Button
· Press to send the robot back to the charging dock
· Press and hold for 3 seconds to start spot cleaning
· Press and hold for 7 seconds to enable/disable the Child Lock
Status Indicator
· Solid White: Cleaning or cleanup completed
· Breathing Orange: Returning to charge
· Blinking Orange: Error
· Solid Orange: Low battery
Note:
· Press any button on the robot to pause while the robot is cleaning
or returning to charge.
· Press and hold the and button for 3 seconds to reset Wi-Fi.
· Press and hold the and button for 10 seconds to restore to
factory settings.
· Child Lock can be enabled/disabled through the app.
Cover
Power / Clean Button
· Press and hold for 3 seconds to turn on or
p
· Press to start cleaning after the robot is turned on
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LDS Cover
Laser Distance
Sensor (LDS)
3D Line Laser Sensor
Bumper
Return-to-Dock
Sensors
Robot and Sensors
Product Overview
Charging Dock
Power Port
Power Indicator
Signaling Area
Charging Contacts
Charging Contact
Charging Contact
Omnidirectional Wheel
Main Brush
Side Brush
Main Wheel
Main Wheel
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Product Overview
2-in-1 Water Tank with Dust Box
Water Inlet
Water Tank Release Clip
Mop Assembly
Mop Pad Holder
Mop Pad Attachment Area
HEPA Filter
Primary Filter
Mop Pad
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Preparing Your Home
Before cleaning, please move away unstable, fragile, valuable or
dangerous items, and clean up cables, cloths, toys, hard objects and
sharp objects on the ground to avoid being entangled, scratched or
knocked over by the robot and causing losses.
Open the door of the room to be cleaned, and put the furniture in its
proper place to leave more space.
To prevent the robot from not recognizing areas that need to be cleaned,
do not stand in front of the robot, threshold, hallway, or narrow places.
Before cleaning, place a physical barrier at the edge of the stairs and
sofa to ensure safe and smooth operation of the robot.
Note:
When operating the robot for the first time, follow it around while cleaning to remove any potential obstacles in time.
Do not vacuum hard objects like stones, steel balls and toy parts, or sharp objects like construction waste, broken glass and nails, otherwise the ground
may be scratched.
·
·
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3. Place the charging dock on level ground against
the wall and connect it to a power outlet
Place the charging dock in a location that is as open as possible with a good
Wi-Fi signal.
When placing the robot, align the charging contacts at the bottom of the
robot with the charging contacts of the charging dock, and the robot will
automatically turn on and start charging.
4. Charge the robot
Before Use
1. Remove the protections
2. Install the side brush and the mop assembly
Note: Install the side brush until it clicks into place.
Note:
Remove any objects that are closer than 60'' (1.5 m) from the front and
19.7'' (0.5 m) from either side of the charging dock.
Do not place the charging dock in an area with direct sunlight or where
other objects might block the signal, as this may hinder the robot from
returning to the charging dock.
·
Do not place the charging dock on the carpets.
·
·
Note: It is recommended to fully charge your robot before first time use.
>19.7'' (0.5 m)
>19.7'' (0.5 m)
> 60'' (1.5 m)
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Click
QR code
Note: If you want to reset Wi-Fi, press and hold the and button for 3
seconds or repeat step 2 and then follow the prompts to finish the Wi-Fi
connection.
Connecting with the App
1. Download the App
2. Add Device
Scan the QR code on the robot to download and install the app.
QR code
Note:
· Only 2.4 GHz Wi-Fi is supported.
the directions in this manual. Please follow the instructions based on the
current app version.
Open the app, tap "Scan QR code to connect", and scan the same QR
code on the robot again to add the device. Please follow the prompts to
finish the Wi-Fi connection.
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Auto Resume Cleaning
If the battery is too low, the robot will automatically return to the charging dock
to charge. After charging to the appropriate battery level, it will resume
unfinished cleaning tasks.
Note: To use this function, please enable it in the app.
How to Use
Pause
When the robot is running, press any button to pause it.
After configuring the network for the first time, follow the instructions in the
app to quickly create a map. The robot will start mapping without cleaning.
When the robot returns to the charging dock, the mapping process has been
completed and the map will be saved automatically.
Do Not Disturb (DND) Mode
Spot Cleaning
When the robot is set to Do Not Disturb (DND) mode, the robot will be
DND mode is disabled by default at the factory. You can use the app to
enable DND mode or modify the DND period. The DND period is 22:00–8:00
by default.
Note:
· The scheduled cleaning tasks will be performed as usual during the DND
period.
expires.
Start Cleaning
Press the button to start cleaning after the robot is turned on. Then, the
robot will methodically clean each room in an S-shaped pattern, then finish
by cleaning along the edges and walls to ensure a thorough job.
Press and hold the button for 3 seconds to turn on the robot. The power
indicator should be illuminated. Place the robot onto the charging dock, the
move the robot away from the dock and press and hold the button for 5
seconds.
Fast Mapping
Robot Restarting
button for 3 seconds to turn the robot on.
Note: It is recommended that the robot set out from the charging dock
before cleaning. Do not move the charging dock while the robot is cleaning.
This ensures that the robot returns to charging dock smoothly.
Note: If the robot is paused and placed onto the charging dock, the current
cleaning task will end.
When the robot is on standby, press and hold the button for 3 seconds to
enable the spot cleaning mode. In this mode, the robot cleans a
square-shaped area of 1.5 × 1.5 meters around it and returns to charge
once the spot cleaning is completed.
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Use Mopping Function
1. Fill the water tank with clean water.
Note: Do not use detergent or disinfectant.
It is recommended that all floors are vacuumed at least three times before the first mopping session to achieve a better cleani
How to Use
4. Slide the 2-in-1 water tank with dust box and mop assembly into the robot
until it clicks into place.
2. Dampen the mop pad and wring out excess water. Install the mop pad as
shown in the diagram.
3. Install mop assembly.
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5. Press the button or use the app to start cleaning.
How to Use
6. When the robot finishes a cleaning task and returns to the charging dock,
remove the mop assembly and wash the mop pad in time. To remove the
2-in-1 water tank with dust box, press and hold the release clip, and then
take it out.
Note: When the robot is charging or not in use, it is recommended to remove the
2-in-1 water tank with dust box and mop pad. Pour out all the remaining water
in the water tank, and clean the mop pad to prevent mildew or odors.
It is recommended to remove the mop assembly before
cleaning carpets.
Use the app to adjust the water flow as required.
Note:
·
·
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Routine Maintenance
To keep the robot in good condition, it is recommended to refer to the accessory usage in the app or the
following table for routine maintenance.
Part Replacement Period
Filter Once every week
Maintenance Frequency
Every 3 to 6 months
Main brush Every 6 to 12 months
Side brush Every 3 to 6 months
Mop pad
Water tank
Dust box
After each use
Charging contacts
Omnidirectional wheel
Once every month
Laser Distance Sensor (LDS)
3D Line Laser Sensor
Return-to-Dock Sensors
Bumper
Charging dock's signaling area
Clean it as needed
/
Note: The replacement frequency will depend on your usage of the robot. If an exception occurs due to special circumstances, the parts should be replaced.
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Routine Maintenance
Clean the Main Brush
1. Press the brush guard clips upwards to remove the brush guard
and lift the brush out of the robot.
Note: Do not pull out the hair tangled in the main brush excessively.
Otherwise, the brush may be damaged.
2. Use a proper tool to remove any hair tangled in the brush.
Pull out the side brush and use a proper tool to remove any hair tangled in
the brush.
Clean the Omnidirectional Wheel
Clean the Side Brush
Note:
· Use a tool such as a small screwdriver to separate the axle and tire of the
omnidirectional wheel.
· Rinse the omnidirectional wheel under the running water and put it back
after drying it completely.
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Routine Maintenance
Clean the 2-in-1 Water Tank with Dust Box
1. Press the release clip to remove the 2-in-1 water tank with dust
box, and then empty the water tank.
2. Open the dust box cover and empty the dust box.
3. Remove the filters and tap the HEPA filter gently.
4. Rinse the dust box and primary filter with water and air dry them
completely before reinstalling.
Note:
· Rinse the dust box and primary filter with clean water only. Do not use any detergent.
· Use the dust box and primary filter only when they are completely dry.
Note: Do not attempt to clean the filters with a brush, a finger or sharp
objects to prevent damage.
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Charging Contacts
1. Press the release clips on the mop pad holder to remove the
2. Clean the mop pad with water only and leave it to air dry
before reinstalling.
Clean the Mop Pad
Charging Contact
Charging Contact
LDS Cover
Laser Distance
Sensor (LDS)
3D Line Laser Sensor
Bumper
Return-to-Dock
Sensors
Clean Robot Sensors and Charging Contacts
Wipe sensors and charging contacts of the robot by using a soft and dry cloth, as
shown in the below figure:
Routine Maintenance
Note: A wet cloth can damage sensitive elements within the robot and the
charging dock. Please use a dry cloth for cleaning.
Battery
The robot contains a high-performance lithium-ion battery pack.
Make sure that the battery remains well-charged for daily use to
maintain optimal battery performance. If the robot is not used for
damages from over-discharging, charge the robot at least once
every three months.
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Troubleshooting
Problem Solution
Robot does not turn on.
The battery level is low. Recharge the robot on the charging dock, then try again.
The temperature of the battery is too low or too high. It is recommended to operate the appliance at a temperature
between 32 ℉ (0°C) and 104 ℉ (40°C).
Robot does not recharge.
The charging dock is not receiving power. Please confirm that both ends of the charger are plugged in correctly.
Poor contact. Clean charging contacts of the charging dock and robot.
Robot does not return to
charging dock.
There are too many obstructions around the charging dock. Place the charging dock in a more open area.
Please clean the dock's signaling area.
Robot is malfunctioning.
Robot is making a strange noise.
A foreign object may be caught in the main brush, side brush, or one of the main wheels. Stop the robot and remove
any debris.
Robot no longer cleans
The dust box is full. Please clean it.
The filter is blocked. Please clean it.
A foreign object is caught in the main brush. Please clean it.
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Troubleshooting
Problem Solution
Robot cannot connect to Wi-Fi.
There is something wrong with the Wi-Fi connection. Reset the Wi-Fi and download the latest version of the
app, then try reconnecting.
Location permission is not open. Please ensure the location permission on the app is enabled.
Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.
5GHz Wi-Fi is not supported. Please ensure your robot connects to 2.4GHz Wi-Fi.
The username or password of Wi-Fi is incorrect. Please enter the correct username and password.
Robot does not perform scheduled
cleaning.
The robot has low battery. Scheduled cleaning will not start unless the robot has at least 15% battery left.
Does leaving the robot on the
charging dock consume power if
it is already fully charged?
Leaving the robot on the charging dock after it's fully charged consumes very little electricity and helps maintain
optimal battery performance.
No water comes out of the water
tank, or only a little bit comes out.
Check whether there is water inside the water tank.
Clean the mop if it becomes dirty.
Make sure the mop pad is installed correctly according to the User Manual.
Robot doesn't resume cleaning
after charging.
Make sure the robot is not set to Do Not Disturb mode (DND), which will prevent it from resuming cleaning.
The robot does not resume cleaning when it is manually recharged or placed onto the charging dock.
Robot doesn’t return to charging
dock after being moved.
Manually place the robot onto the charging dock.
For additional services, please contact us via [email protected]
Tel: +1 (866) 977-5177
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Specifications
Under normal use of condition, this equipment should be kept
a separation distance of at least 8'' (20 cm) between the
antenna and the body of the user.
Robot
Maximum Output Power
Model
Charging Time
Rated Voltage
Operation Frequency
Rated Power
RLE22SA
Approx. 5 hours
50 W
Charging Dock
Rated Input
Rated Output
Model RCEA0103
19 V 0.6 A
19 V 0.6 A
14.4 V
2400-2483.5 MHz
＜
20 dBm
Charger
Model BZ015-190060-AU
Rated Input
Rated Output 19 V
0.6 A
100-240 V 50/60 Hz 0.35 A
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For more support, contact us via [email protected]
Website: https://www.mova-tech.com
Tel: +1 (866) 977-5177
Manufactured by: Dreame Trading (Tianjin) Co., Ltd.
Address: Room 2112-1-1, South District, Finance and Trade Center, No.6975 Yazhou Road, Dongjiang Bonded Port Area,
Tianjin Pilot Free Trade Zone, Tianjin, China
Made in China
US-A00
