Vacuum cleaner
User manual
VS20C85**** Series
• Before operating this unit, please read the instructions carefully.
• For indoor use only
English2
Contents
Contents
Safety information 3
Important safety symbols 3
State of California Proposition 65 Warning 3
General 4
Vacuum cleaner 4
Maintenance 7
Wall mount 8
Battery 9
Preparation
11
Accessories 11
Parts overview 12
Operation 13
Assembling the wall mount 13
Installing the wall mount 13
Using the wall mount 14
Charging the battery 16
Inserting the battery 16
Ejecting the battery 16
Charging the additional battery 17
Using the buttons and display 18
Using the accessories 19
Maintenance
21
Cleaning the vacuum cleaner 21
Appendix
27
Notes and cautions 27
Troubleshooting 31
Product specification 33
English 3
Safety information
• Before operating the appliance, please read this manual thoroughly
and retain it for your reference.
• Because the following operating instructions cover various models,
the characteristics of your vacuum cleaner may differ slightly from
those described in this manual.
Important safety symbols
WARNING
Indicates that a danger of death or serious injury exists.
CAUTION
Indicates that a risk of personal injury or material damage exists.
NOTE
Indicates that the following text contains additional important
information.
State of California Proposition 65 Warning
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
For battery recycling go to call2recycle.org
or call 1-800-822-8837
Safety information
Safety information
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Safety information
General
Failure to meet these requirements could cause damage to the internal
parts of the vacuum and void your warranty.
• Read all instructions carefully. Before plug the station in, make
sure that the voltage of your electricity supply is the same as that
indicated on the rating plate at the bottom of the station.
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Children should not clean or perform
maintenance on the vacuum without adult supervision.
• Do not allow the vacuum cleaner to run unattended at any time.
• This product is intended for household use only. (Do not use this
product for other than its intended purposes.)
• Do not allow children to ride on or play with the product.
– An injury or product damage may occur.
Vacuum cleaner
• When assembling the vacuum, be careful not to catch your fingers or
hands in the movement fold of the handle.
• Do not use the vacuum cleaner on a wet rug or floor.
English 5
Safety information
• Do not use the product at the following places;
– In a place where a burning candle or a desk lamp is placed on the
floor.
– In a place where heaters are turned on or unextinguished embers
exist in an unattended fireplace or an ashtray etc.
– In a place where there are combustible materials such as oil paint,
paint thinner, mothproofing substances, gasoline, alcohol, thinner,
ashtrays with unextinguished cigarettes, etc.
– In a closed place filled with explosive or toxic vapor.
• Do not pick up the following things. Abnormal operation or product
damage may occur.
– A match or unextinguished ashes or cigarettes
– Hard or sharp objects
– Toxic materials (chlorine bleach, ammonia, drain cleaner etc.)
– Liquid such as water or beverage or pet's waste
– Chalk powder
• If there is a gas leak or combustible spray such as a dust remover
is used, do not touch the power outlet and open the window for
ventilation.
– An explosion or fire may occur.
• If the product makes a strange sound or emits a smell or smoke, turn
off the product immediately, and then contact a Samsung service
center.
– Electric shock or fire may occur.
• When using the vacuum cleaner, be careful not to hurt yourself on the
moving or spinning parts.
– Keep your body parts (Hair, hands, etc.) from the spin brush or the
spin disk.
Safety information
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Safety information
• When cleaning the wall or ceiling, you should use both hands.
– If you clean with one hand, you can damage your wrist or drop the
vacuum and cause an injury or damage the vacuum.
• Do not use the vacuum cleaner on objects that can be easily scratched
(monitors, stainless steel appliances, etc.).
• Sometimes the wheel of a brush can scratch the floor. Before using
the vacuum cleaner, check the wheels of the brush.
– If there is foreign matter on the wheel of the brush which cannot
be removed easily, contact a Samsung service center.
• When the spin brush inside a brush is working, do not touch the
brush.
– Otherwise, your hand can be caught and it may cause an injury.
• Do not use the vacuum cleaner in direct sunlight or high heat.
• If excessive force is applied to an accessory with motor or foreign
matter is caught in the spin brush (or spin disk), the accessory may
stop working to protect the motor or the product. Turn the vacuum
cleaner off, remove the foreign matter, and then turn it back on.
• Static electricity may occur depending on the humidity, temperature,
or floor material, etc. in your home. If it happens repeatedly, contact a
Samsung service center.
• Do not use Pet Tool+ in a small area for a long time and do not let Pet
Tool+ keep spinning in one place.
– Damage may occur if used on sensitive materials
• Do not use Combination Tool on hard materials such as leather or
wood while bristles are not extended.
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Safety information
Maintenance
• While using or after using the vacuum cleaner, you should lay the
vacuum cleaner down or place it on the wall mount to store.
– The product may fall and an injury and severe product damage
occur. In addition, you may not be compensated for the damage.
• Do not store the vacuum cleaner inside a car.
• Before removing foreign matter inside the product, turn off the
product first.
– If the product is on while you are removing the foreign matter, you
can hurt yourself or damage the product.
• When cleaning the exterior of the product, turn off the product first
and then wipe it with a dry towel. Do not spray water directly onto the
product or wipe it with volatile materials such as benzene, thinner, or
alcohol.
– If water gets into the product and an error occurs, turn off the
product and contact a Samsung service center.
• When cleaning the washable parts, do not use alkaline detergent,
acid, industrial detergent, air freshener, acetic acid, etc.
– Product damage such as plastic breakage, deformation,
discoloration, printing deterioration, etc. may occur.
Safety information
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Safety information
Washable Parts
Dustbin, Washable Micro Filter, Fine Dust Filter, Metal Mesh
Grille Filter, dry cloth
Acceptable
detergent
Neutral Dish washing detergent
Prohibited
detergent
Alkaline Lox, mold cleaner, etc.
Acid Paraffin oil, an emulsifier, etc.
Industrial
cleaners
NV-I, PB-I, Opti, alcohol, acetone, benzene, thinner, etc.
Air freshener Jet spray air fresheners (coffee flavor, herb, etc.)
Oils Animal oils, vegetable oils
Etc. Edible acetic acid, vinegar, glacial acetic acid, etc.
• Storing the product in sunlight for long hours may cause parts of
the product to deform or discolor. Therefore, store the product in the
shade.
• After cleaning the dustbin, Metal Mesh Grille Filter, or Washable
Micro Filter with water, dry them in the shade.
– When heat is applied, part deformation may occur.
Wall mount
• Do not modify the polarized plug to fit a non-polarized outlet or
extension cord.
• Do not use outdoors or on wet surfaces.
• Unplug the wall mount from the outlet when not in use and before
servicing.
• Use only the wall mount supplied by the manufacturer to recharge.
• Do not use with a damaged cord or plug.
• Do not pull or carry by the cord, use the cord as a handle, close a door
on the cord, or pull the cord around sharp edges or corners. Keep the
cord away from heated surfaces.
• Do not use extension cords or outlets with inadequately rated current.
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Safety information
• Do not charge a non-rechargeable battery.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not
the cord.
• Do not mutilate or incinerate batteries as they will explode at high
temperatures.
• Do not attempt to open the wall mount. Repairs should be only
carried out by a qualified Samsung service center.
• Do not expose the wall mount to high temperatures or allow moisture
or humidity of any kind to come into contact with the wall mount.
Battery
• Do not mutilate or incinerate batteries as they will explode at high
temperatures.
• Do not drop or strike the battery or subject it to a sudden shock.
• Do not disassemble the battery and make sure that you do not create
a short circuit across the plus (+) and minus (-) terminals.
• As the battery is manufactured only for this product, do not use the
battery for other electronic appliances or other purposes.
• When you purchase a new battery, make sure to check the model
name (VCA-SBTA95) and the genuine logo.
– Contact your nearest Samsung Electronics retailer or Samsung
service center to purchase any consumable accessories.
• Leaks from battery cells can occur under extreme usage or
temperature conditions. If the liquid gets on your skin, wash the
affected area quickly with water. If the liquid gets into your eyes, flush
them immediately with clean water for a minimum of 10 minutes.
Seek medical attention.
Safety information
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Safety information
• When attaching the battery to the vacuum cleaner, insert it until you
hear a click. This assures that the battery is firmly attached.
– Otherwise, the battery may fall and could cause product damage
or injury.
• If you are not going to use the vacuum cleaner for a long period of
time or you are going to be away from home for a long period of time,
unplug the wall mount, and then detach the battery from the vacuum
cleaner. When the battery is not being charged and not being used, it
will slowly discharge.
• To protect the motor and the battery, the product may not operate
when the temperature is lower than 5 °C or higher than 45 °C.
• Dispose of the dead battery in compliance with the local regulations.
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Preparation
Accessories
The accessories with the ' * ' mark may differ depending on the models.
Pipe Pet Tool+ Combination Tool Extension Crevice Tool
Flexible Tool User manual Wall mount (2 screws /
2 screw anchors)
Battery charger
* Jet Dual Brush * Slim LED Brush * Spray Spinning
Sweeper / Water tank /
Reusable wet pads
* Disposable wet pads
/ Attachable pad
* Battery cradle * Battery charger * Battery
* Optional
• VS20C85**** model: The additional battery and charger can be purchased separately.
• The Spray Spinning Sweeper includes reusable wet pads and disposable wet pads.
Preparation
Preparation
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Preparation
Parts overview
12
14
13
15
16
17
10
11
05
06
09
07
08
01
03
04
02
01 Power ( ) button
02 Suction power control buttons
03 Washable Micro Filter
04 Metal Mesh Grille Filter
05 Display
06 Dustbin release button
07 Fine Dust Filter
08 Dustbin
09 Pipe
10 Handle
11 Battery level indicator
12 Battery release button
13 Pipe release button
14 Brush release button
15 Vacuum charging part
16 Accessory holder
17 Battery charger
NOTE
The wave pattern on the exterior of the product is a natural appearance due to the use of pearl plastic
materials and its pearl distribution. In addition, the shining pearl used in the material gives an excellent
gloss coating, no extra coating necessary.
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Operation
CAUTION
Install the wall mount on a hard concrete wall.
• If it is installed on a wood or plaster wall, the product may fall.
Assembling the wall mount
1
2
To disassemble the wall mount, follow steps in reverse order.
Installing the wall mount
Wall mount hole
Screws
113 cm
Screw Anchors
1
2
3
4
5
1. The wall mount installation should be set so the
top of the wall mount is 113 cm from the floor.
2. Using the wall mount as a template, mark
where the screw holes will be placed.
3. Drill the holes to a depth of 50 mm using a
6 mm drill bit, and put the provided screw
anchors into the hole.
4. Fix the wall mount to the wall with the provided
screws.
5. Plug in the wall mount, place the vacuum
cleaner into the wall mount, and then confirm
that the battery level indicator turns on.
Operation
Operation
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Operation
Using the wall mount
Charging
• Make sure the back of the battery is correctly
placed onto the wall mount.
• Check if the battery level indicator turns on while
charging.
• The battery level indicator blinks while charging.
When charging is complete, the blinking stops
and the light level dims.
NOTE
You cannot properly mount or charge the vacuum
cleaner on the wall mount if the Spray Spinning
Sweeper is attached to the vacuum cleaner.
English 15
Operation
Storing the accessories
[When the wall mount is installed to a wall] [When the wall mount is not installed to a wall]
• If the wall mount is not installed to a wall, fold the accessory holder as shown in the figure, and then
place the wall mount on a flat and even surface (such as desk).
- To fold the accessory holder easily, insert the Extension Crevice Tool first and then try to fold the
accessory holder.
• Dust that remains in the accessory may fall when you detach it from the vacuum cleaner.
- When you finish using the vacuum cleaner, operate the vacuum cleaner in the '
MAX' mode for more
than 10 seconds.
Operation
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Operation
Charging the battery
• When the battery level indicator turns red or the ‘
Low battery’ message appears on the display, charge
the battery.
• You cannot use the vacuum cleaner while charging.
• Make sure the back of the battery is correctly placed onto the vacuum charging part.
• Check that the battery level indicator is displayed while charging.
• When charging starts, the battery level indicator turns on (red, orange, or yellow depending on charging
progress), it rises gradually, and changes to green when the charging is complete.
Inserting the battery
ᎃ)& (ᎅ
Push the battery to the end until you hear it click.
Ejecting the battery
Press the battery release button at the rear of the
handle to eject the battery.
CAUTION
• Before ejecting the battery, the vacuum cleaner
must be turned off.
- The vacuum cleaner may malfunction if you
eject the battery forcibly from the operating
vacuum cleaner.
• Be careful not to drop the battery. If you do, you
can injure yourself or damage the battery.
English 17
Operation
Charging the additional battery
Battery level
indicator
Charge the additional battery on the battery cradle.
• Firmly push the battery onto the battery cradle.
• Battery level indicator turns on and changes
color to red, orange, and yellow as the battery
charges. The battery level indicator will turn
green when the battery is fully charged.
Operation
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Operation
Using the buttons and display
8:
89
8;
01 Display
- Displays the current mode (‘
MIN, MID, MAX, JET, or WET’) or the
alert message.
02 Power ( )
- Press this button to turn on or off the vacuum cleaner.
- When you turn on the power, the vacuum cleaner starts in the ‘
MID’
mode.
- If you assemble the Spray Spinning Sweeper, the vacuum cleaner
starts in the ‘WET’ mode.
03 Suction power control (+ / -)
- You can change the suction power mode (‘
MIN, MID, MAX, or JET’).
- In the ‘WET’ mode, press the + button to spray water once or press
and hold the + button to spray water for up to 2 seconds.
- Press and hold the + button for 3 seconds to enter or exit the
language setting. Press the + or – button to select a language.
- While the vacuum cleaner is on the wall mount, press and hold the +
button for 5 seconds to enable or disable the Energy Saving mode.
NOTE
• Only the + button works when the vacuum cleaner is in the ‘WET’ mode.
• You cannot enter the language settings when the vacuum cleaner is in the ‘WET’ mode.
• The Energy Saving mode is automatically disabled if you use the vacuum cleaner.
• The brush may cling to the floor or does not turn properly depending on the floor material (a carpet, a
mat, bedding, etc.). If such a problem occurs, change the suction power mode to ‘MIN or MID’.
Alert messages
Message Explanation
Low battery Displays when battery is low.
Object stuck in brush/tool Error displays when something is caught in the brush or tool.
Filter not inserted Error displays when Micro Filter is missing.
Clogged Error displays when the vacuum cleaner is clogged.
Check brush, tool, or filter
Alerts the user to check the brush, tool, or filter in order to
solve the clogging error.
Clean Micro filter
Alerts and recommends the user to regularly check and wash
the Micro Filter. (Refer to the 'Cleaning the vacuum cleaner'
section.)
Energy Saving on Displays when the Energy Saving mode is on.
Energy Saving off Displays when the Energy Saving mode is off.
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Operation
Using the accessories
Detaching the accessories
• To detach the accessories, press the release
button on the back of each accessory.
• Before detaching the accessories, operate
the vacuum cleaner in the 'MAX' mode for 10
seconds to prevent any foreign matter remains
inside the accessory.
Combination Tool
1
2
ᎃ)& (ᎅ
Use to remove dust from curtains, furniture, sofas,
etc.
Extension Crevice Tool
1
2
ᎃ)& (ᎅ
Use to remove dust in grooves of window frames,
narrow gaps, corners, etc.
Flexible Tool
Use to clean hard to reach places such as upper or
rear parts of furniture or ceilings.
NOTE
You can connect the Combination Tool or the
Extension Crevice Tool to use with the Flexible Tool.
Operation
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Operation
Spray Spinning Sweeper
Reusable wet pad
Disposable wet pad
Attachable pad
Attaching
Detaching
After use
<Front> <Back>
Spin disk
Velcro
Use to clean a wood and linoleum floor with a wet
pad.
• The Spray Spinning Sweeper does not have a
dust suction function.
Using the reusable wet pad
• When attaching the wet pad, make sure the pad
is in the center of the spin disk.
Using the disposable wet pad
• Attach the disposable wet pad to the front side
(Velcro side) of the attachable pad on the spin
disk.
- If you use the disposable wet pad without
the attachable pad, cleaning performance
can be degraded.
• After using the disposable wet pad, discard the
pad.
Detaching or attaching the water tank
• Press the lower part of the water tank to detach.
• When attaching the water tank, insert the front
end first.
NOTE
• Do not use groundwater or polluted water.
• When using the Spray Spinning Sweeper for the
first time, the air in the internal pump and the
tube may cause to delay in spraying water. Press
the + button repeatedly.
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Maintenance
Cleaning the vacuum cleaner
Dustbin/Washable Micro Filter
1 2 3
4 5
24H
6
7
ᎃ)& (ᎅ
8 9
1
2
ᎃ)& (ᎅ
ᎃ)& (ᎅ
CAUTION
• After cleaning the dustbin and Washable Micro Filter with water, you should dry them completely in the
shade for more than 24 hours before use.
- When heat is applied, part deformation may occur.
- If the filter is not dried completely before being used, it can cause an odor.
• If the dustbin or the filter is clogged, the vacuum cleaner may stop its operation due to the overheating
prevention device of the motor.
- Clean the dustbin or the filters and then operate the vacuum cleaner again.
Maintenance
Maintenance
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Maintenance
Fine Dust Filter
Make sure to turn off the product before cleaning the filter.
24H
• Twist and pull off the Fine Dust Filter, and tap it gently to remove the dust.
• Wash the filter with running water once a month to maintain the best performance of the filter.
• After cleaning, dry it completely for more than 24 hours in the shade before use.
• For assembly, turn it counterclockwise until the line under the lock image is not visible.
NOTE
• Do not use detergent or tool when washing the filter.
• Do not dry with heat.
Jet Dual Brush
1 2 3 4
ᎃ)& (ᎅ
5 6 7 8
1
2
If the foreign matter is not removed, use scissors to remove it.
CAUTION
• If a cloth or other foreign matter is vacuumed up and tangled with the spin brush, the spin brush will
stop working to protect the brush motor. After cleaning the brush, turn the power off and then on again.
• If the brush does not work after cleaning, turn the power off and then on again.
• When cleaning the brush, be careful not to catch your fingers in the folding parts of the brush.
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Maintenance
Slim LED Brush
9
:
1
9
:
;
2
3
4
‘Click’
5
CAUTION
• Do not clean the brush with water.
• When foreign matter remains on the brush, remove it with a wet tissue or a dry cloth.
NOTE
• If the spin brush does not work after cleaning the Slim LED Brush, the overheating prevention device of
the motor may have been enabled. Wait 30 minutes or more to cool the motor before operating it again.
• When removing residual debris with a wet tissue, rub the spin brush gently to avoid compressing it.
- To prevent the bristles on the spin brush from being compressed and causing unwanted vibration,
dry the spin brush vertically on the floor.
• Properly insert the spin brush to its slot.
Maintenance
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Maintenance
Slim LED Brush roller wheels
Front roller
wheel
Rear roller
wheel
Use a small screwdriver to disassemble the front
and rear roller wheels.
NOTE
Tools required for disassembly. Flat head
screwdriver (3 mm or less in width), Phillips
screwdriver, prying tool.
CAUTION
• For your safety, wear gloves before
disassembling.
• You may damage the product if you use tools
that are wider or thicker than the gaps allowed
for disassembly.
• Keep the detached front and rear roller wheels
out of children's reach. Beware of detached
front and rear roller wheels as they can be a
choking hazard.
• Be careful not to injure your hands or other
body parts when using the tool.
Front roller wheel
1 2 3 4
• Disassemble the front roller wheels and remove the tangled foreign matter. Then, reassemble the
wheels.
• Align the line marked on the wheel to the line on the body of the brush, and then insert it back into its
place.
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Maintenance
Rear roller wheel
1
Release lever
2 3
4
5
‘Click’
Release lever
6
• Lift the release lever to detach the rear roller wheel.
• Detach the rear roller wheel and remove the tangled foreign matter. Then, reassemble the wheel.
• Insert the rear roller wheel into its place, and then press the release lever until you hear a click.
CAUTION
Be careful not to damage the release lever with a screwdriver. There is a chance of damaging the release
lever if you apply excessive force to lift the release lever or twist the screwdriver while it is inserted into the
gap.
Maintenance
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Maintenance
Spray Spinning Sweeper
NOTE
If the spin disk does not work after cleaning
the Spray Spinning Sweeper, the overheating
prevention device of the motor may have been
enabled. Wait 30 minutes or more to cool the
motor and operate again.
Pet Tool+
1
2
Cut the tangled hair or fur with scissors, and then
use a vacuum cleaner to suck up the pieces.
Extension Crevice Tool / Pipe
Insert a long thin stick and rotate several times to
clean the Extension Crevice Tool or the Pipe.
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Appendix
Notes and cautions
Installation
CAUTION
• Do not install the product near water, in an area with excessive
moisture, or near window, etc.
• Install the wall mount in a place where there are no objects that could
break and cause damage.
• If you have a problem with installing the wall mount, contact a
Samsung service center.
Battery usage
NOTE
• If the product does not work after you charge the battery, replace
the battery. If it still does not work with the new battery, contact a
Samsung service center.
• Spare batteries and the Accessory Cradle chargers need to be
purchased separately.
CAUTION
• Do not apply heat to the battery and do not put the battery in a fire.
• Removing the battery during operation may cause product
malfunction.
• If you have removed the battery while the vacuum cleaner motor is
operating, the vacuum cleaner may not work for 30 seconds even
after you re-attach the battery for safety reasons.
Appendix
Appendix
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Appendix
• Battery usage time may shorten with increased battery use. When
the battery no longer charges or runs down quickly, replace the
exhausted battery with a new one.
• Use only batteries provided by the manufacturer.
• Before inserting the battery, confirm that the battery is being
inserted in the correct direction.
Operation
NOTE
• Please charge the battery before using a newly purchased battery for
the first time or if you have not used the battery for a long time.
• When the battery level is low, recharge it. If the level of the battery
remains low for a long period of time, it can cause the performance of
the battery to degrade.
• Before using the Spray Spinning Sweeper, detach the wet pad and put
some water on it, then reattach it to the spin disk.
• Clean the reusable wet pad of the Spray Spinning Sweeper in a
normal washing machine by using a neutral detergent.
– However, If the wet pad is exposed to heat, softener, etc, it may be
modified or discolored and product performance can be degraded.
Do not boil the wet pad.
• Use a genuine wet pad of Samsung Electronics for the Spray Spinning
Sweeper.
• If the Spray Spinning Sweeper is used without a wet pad, any product
malfunction will not be covered by warranty and a service fee will be
charged.
• When you purchase an additional reusable wet pad for the Spray
Spinning Sweeper, contact a Samsung service center.
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Appendix
• When you purchase an additional disposable wet pad, check the
model name (VCA-SPA95).
CAUTION
• Do not leave the product leaning against a wall or a table.
– The product may fall and an injury and severe product damage
may occur.
• Do not allow children to touch the product while cleaning.
– When the vacuum cleaner overheats, children may get burnt.
• Before unplugging or plugging in the wall mount, turn off the vacuum
cleaner and make sure that the pins of the power plug do not come
into contact with your hands.
– Fire or electric shock may occur.
• Do not step heavily on the upper part of the Spray Spinning Sweeper
while using it.
– Product damage or floor damage may occur.
• When cleaning, be careful that the side of the brush does not bump
into a molding part, a wall, furniture, etc. and cause staining.
– For a slight stain, remove it with a wet tissue or a cleaner.
• Do not use water to clean the product when in use.
• You should use the product in dry places and do not use the product
in wet places or on water.
• Do not put hot water, detergent, etc. into the water tank of the Spray
Spinning Sweeper.
– Product malfunction or performance degradation may occur.
• When not using the Spray Spinning Sweeper, empty all the water in
the water tank.
• Do not use without a filter in place.
Appendix
English30
Appendix
Maintenance
NOTE
• If the inner part of the Spray Spinning Sweeper is clogged with large
foreign matter, spinning speed decreases or the spin disk stops.
CAUTION
• Do not clean the brush of the vacuum cleaner with water. Cleaning it
with water can cause deformation of parts or malfunction.
• If you notice a continuous reduction in suction or the vacuum cleaner
overheats abnormally, clean the products and replace filters.
English 31
Appendix
Troubleshooting
Before calling for service, review the problems and solutions below. Note that you will be charged for any
service calls in which no defects were found.
Problem Solutions
The vacuum cleaner
does not work.
• Check the battery level and charge the battery.
• Check whether the product is turned off, and then press the Power button
to turn it on.
• Check whether the Telescopic Pipe, the dustbin or the brush is blocked.
• Check that the Washable Micro Filter is inserted correctly.
• If the vacuum cleaner has not been used for a long time, charge the
battery.
• If the battery dies, replace the battery.
The spin brush (or spin
disk) of an accessory is
not moving.
• When the 'Check Brush' message appears on the display, turn off the
vacuum cleaner and check whether the brush is clogged with foreign
matter. If so, remove the foreign matter and restart the vacuum cleaner.
• When the vacuum cleaner is turned on, turn it off and on again.
- For the Slim LED Brush and Spray Spinning Sweeper, if the overheating
prevention device of the accessory's motor enables, it may take about
30 minutes to cool the motor.
An odor emits from the
air outlet or the filter of
the product.
• Empty the dustbin and clean the filters frequently.
- As your vacuum cleaner is a new product, it may have a slight odor for
the first 3 months after purchase.
- If you use the vacuum cleaner for a long period of time, accumulated
dirt in the dustbin or dust on the filter may generate an odor.
• Replacement filters are available at your local Samsung service agent.
Static electricity occurs
when cleaning a thick
and soft mat.
• Materials of a mat (childcare center mat, noise prevention mat for
between floors, etc.) may cause the static electricity.
- Move the brush on a normal floor for a while and clean again, then the
static electricity should disappear.
The Spray Spinning
Sweeper does not spray
water.
• When using the Spray Spinning Sweeper for the first time, the air in the
internal pump and the tube may cause to delay in spraying water.
- Detach the water tank, press the
+ button, and check that the pump
operates with a sound.
- Fill the water tank, attach it to the Spray Spinning Sweeper, and then
press the + button repeatedly.
The vacuum cleaner
cannot be charged.
• Confirm that the voltage provided to the wall mount matches the
requirements of the wall mount.
• Check that the vacuum cleaner is turned on, and then check that the LED
of the battery level indicator is turned on.
• Check if foreign matter (dust) is on the charging terminal. Remove any
foreign matter with a cotton swab or soft cloth.
Appendix
English32
Appendix
Problem Solutions
Vacuum cleaner stops
operation during
cleaning.
• As this product has the overheating prevention device of the motor,
product will stop operation temporarily for the following conditions. After
correcting the cause of the problem, turn the product on again. (This case
may differ depending on the ambient temperature.)
- When the vacuum cleaner operates with a full dustbin.
- When the vacuum cleaner operates with a brush clogged.
- When the Extension Crevice Tool is used for long hours.
Suction force decreases
suddenly and the
vacuum cleaner makes
a vibrating sound.
• Check whether the brush, the dustbin or the Telescopic Pipe is clogged
with foreign matter and remove it.
• Check whether the dustbin is fully filled with dust. If it is, empty the bin.
• Check whether the filter is dirty. If it is, clean the filter.
Cleaning is finished but
small dust particles
come out of the
accessories.
• After cleaning, operate the vacuum cleaner for 10 seconds or more to suck
the small dust particles.
Brush stops on deep
pile carpet or floor mat.
• Protective mode may operate to prevent motor damage caused by
overload adjust suction power according to pile length and resistance of
carpet.
English 33
Appendix
Product specification
Charging and cleaning time may differ depending on the brushes and the conditions of use.
Model VS20C85**** Series
Power consumption (Vacuum cleaner) Based on a handy vacuum cleaner: 580 W
Battery specification Li-ion 25.2 V, 2200 mAh, 7 cell
Weight (Vacuum cleaner)
2.63 kg (Jet Dual Brush)
2.43 kg (Slim LED Brush)
Size Vacuum cleaner Width 250 mm x Depth 202 mm x Height 930 mm
Charging time 3.5 hours
Cleaning time (Default
mode: MID)
Combination Tool /
Extension Crevice Tool
MIN: Approx. 60 min. MID: Aprrox. 30 min.
MAX: Approx. 10 min. JET: Approx. 3 min.
Jet Dual Brush
MIN: Approx. 42 min. MID: Aprrox. 24 min.
MAX: Approx. 14 min. JET: Approx. 8 min.
Slim LED Brush
MIN: Approx. 48 min. MID: Aprrox. 25 min.
MAX: Approx. 14 min. JET: Approx. 9 min.
Spray Spinning Sweeper Approx. 100 min.
NOTE
Cleaning time stated in the above table is based on a test after using one battery. Cleaning time doubles
when you use two batteries consecutively.
Memo
Memo
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG
customer care center.
Country Customer Care Center Web Site
CANADA 1-800-SAMSUNG (726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
U.S.A
1-800-SAMSUNG (726-7864)
1-844-SAM-PAYS (726-7297)
www.samsung.com/us/support
DJ68-00902S-00
