Hisense C2 65"- 300" Triple Laser Smart Mini Projector

Read the manual carefully and ensure you have fully understood

its contents before operating this device for the first time.

English

Contents

First-Time Use

Using the E-Manual............................................................................................................................3

Home Screen......................................................................................................................................3

Connecting to the Internet..................................................................................................................4

User Account...................................................................................................................................... 5

Using the Art App.............................................................................................................................11

Using the Browser to Search the Internet....................................................................................... 11

Using the Mobile App.......................................................................................................................12

Connecting to External Devices

Connection Guide.............................................................................................................................14

Remote & Accessories.....................................................................................................................14

Connecting Bluetooth Devices......................................................................................................... 17

Connecting a Set Top Box...............................................................................................................18

Connecting a Blu-ray or DVD Player...............................................................................................19

Sharing your Smart Phone/Computer Screen on the Console........................................................19

Connecting a PC.............................................................................................................................. 22

Picture and Sound

Picture...............................................................................................................................................23

Sound................................................................................................................................................27

Settings Overview

Projector Settings............................................................................................................................. 30

Connection........................................................................................................................................34

System.............................................................................................................................................. 36

Support............................................................................................................................................. 40

Using Parental Controls................................................................................................................... 41

Contents

SoundBar Settings............................................................................................................................47

Accessibility Features

Audio Type Setup.............................................................................................................................48

Accessibility Menu Setup................................................................................................................. 48

Accessible Guide..............................................................................................................................48

Screen Magnification........................................................................................................................ 48

Text-to-Speech (TTS) functionality on Console...............................................................................49

Troubleshooting

FAQ...................................................................................................................................................50

Troubleshooting Guide..................................................................................................................... 52

HDMI & CEC Issues........................................................................................................................ 61

Voice Service Issues........................................................................................................................ 62

Media Files Issues........................................................................................................................... 62

Other Issues..................................................................................................................................... 62

First-Time Use

Using the E-Manual

View the embedded E-Manual that contains information about your console's key features.

Disclaimer:

• Instructions and images throughout this manual are only for reference and may differ from the actual

product.

Launch the E-Manual

connect external devices to your console and how to set up.

Note:

• The black background icon indicates the button on the remote control.

• The grey background icon indicates the icons on the screen.

Use the Buttons in the E-Manual

• Search

Search for the product feature information, the E-Manual will provide all the titles and content that contains

the search information.

• QR Code

Scan the QR Code with your Smart Phone to open the E-Manual on your device.

To choose input, press     button on your remote control or use the navigation buttons to move the focus to

the    Input icon on the side of the screen, press     button to enter and select your desired input source.

Use the Navigation Bar

The navigation bar refers to indicators and icons on the side of the Home screen.

Note:

• Indicators or icons may vary depending on models/countries/regions.

First-Time Use

A VIDAA account provides all the best features of your Smart console and ensures that all services are kept

up to date.

For more information about VIDAA account, please refer to First-Time Use > User Account in this manual.

You can view the list of event messages generated by the console.

To delete all notifications, select Clear All.

Select the input source depending on the device you have connected to your console.

Manage console configuration.

Connecting to the Internet

To get access to the Internet using a wired connection or connecting to an available wireless network.

Connect to a Wired (Ethernet) Network

To get access to the Internet using a wired connection, it is recommended to use a modem or router that

Choose a wired (Ethernet) network connection to access the Internet.

• Ethernet

Display network status.

• IP Settings

In IP Version, you can select from IPv4 and IPv6. When IPv4 is selected, the IP address, netmask,

gateway, DNS Server 1 and DNS Server 2 will be automatically defined, or you can configure them

manually for your network connection. When IPv6 is selected, all information is automatically defined.

Connection on page 34

Network Issues on page 57

First-Time Use

• Connection Type

Choose a wireless network connection to access the Internet.

• Refresh

If no wireless router is found, select Refresh.

• Advanced Settings

Configure the advanced wireless network settings for the console.

• Add

If no wireless router is found, select Add and enter the network name in the SSID to add a wireless

network.

First-Time Use

3. You can create a profile and give it a name.

Voice Service Setup

Set up voice assistant to control your console by your voice.

Note:

• Voice Service feature may not be applicable in some models/countries/regions.

Connect to a Wireless Network on page 5

Using the Mobile App on page 12

Connect Remote Control on page 14

Google Smart Home Service Setup

For specific models and countries/regions, Google Smart Home Service function is available. Set up Google

Smart Home Service to control your smart console with Google Home devices or the App. You can change

inputs, adjust volume and more.

Before setting up the Google Smart Home Service, connect your console to the network and sign into your

VIDAA Account at    /    >    Account. More information about how to sign into the VIDAA Account,

please refer to First-Time Use > User Account in this manual.

Follow the setup instructions on-screen to set up the Google Smart Home Service.

1. Download and install the Google Home app on your mobile device, then open the app.

2. Find and select VIDAA Voice service in the app.

3. Follow the instructions in the app to link your VIDAA account signed in on your console to your Google

Google Smart Home Service is set up and ready. Control your smart console by using your voice through the

Google Home device or App.

Note:

• Google Smart Home Service may not be applicable in some models/countries/regions.

Before setting up Yandex Smart Home Service, connect your console to the network and sign into your VIDAA

Account at    /    >    VIDAA Account. More information about how to sign into the VIDAA Account,

please refer to First-Time Use > User Account in this manual.

External Device Auto Power On.

Set to On to turn on HDMI & CEC compatible external devices when the console is turned on.

This feature is applicable when console input source is pre-set to the corresponding external device.

Press    /    button on your remote control and select    Settings > Connection > HDMI & CEC > Device

Auto Power On.

Set to On to turn on the console when HDMI & CEC compatible external devices are turned on.

Under HDMI source, press    /    button on your remote to enter quick menu and select HDMI Format. You

could also press    /    button on your remote control and select    Settings > Connection > HDMI &

CEC > HDMI Format.

Please select Enhanced Format if your HDMI device supports 4K HDR. If it does not support 4K HDR, please

select Standard Format.

• If the connected HDMI device does not support HDMI & CEC control, the feature will not work.

• The HDMI & CEC feature supports One Touch Play, Routing Control, System Standby, Device OSD Name

Transfer, Remote Control Pass Through, Give Device Power Status, System Audio Control.

HDMI & CEC Issues on page 61

Control the Console with a Keyboard or Mouse

Connect a keyboard or mouse to control your console with ease.

Plug the keyboard or mouse cable into the USB port of your console.

Connect a Bluetooth Device on page 17

Entering letters, numbers and special symbols by using voice

Use the remote control's microphone and virtual keyboard to enter text on your console.

Before using the function, please check the following:

• Network connected.

• Voice remote paired. More information about how to pair the remote control, please refer to Connecting to

• End User License Agreement and voice feature privacy policy/terms agreed.

• VIDAA Voice and language English are selected in the Voice Service centre.

When the focus is on the text input field, press     button on the remote control to call up the virtual keyboard

with microphone prompts.

• This function may not be applicable in some models/countries/regions.

• Please say letters, numbers or symbols and wait for the device to respond, otherwise what you say may

not be recognised.

Connect to a Wired (Ethernet) Network on page 4

Connect to a Wireless Network on page 5

Connect Remote Control on page 14

VIDAA Voice Setup on page 7

Connecting Bluetooth Devices

You can connect to devices using Bluetooth technology.

Note:

• This function may not be applicable in some models/countries/regions.

Connect a Bluetooth Device

To pair a Bluetooth device, such as Bluetooth headphones, speakers, keyboards, mouse or even mobile

devices:

1.

2. Before pairing your Bluetooth device, make sure it is in the pairing mode and placed within pairing range.

• Bluetooth keyboards may not be functional with some applications.

• The console and Bluetooth devices may become disconnected if the distance between them is too long.

• This function may not be applicable in some models/countries/regions.

Listen to the Audio through Bluetooth Devices

Pair the Bluetooth audio device using the console Bluetooth setup process. Refer to the user manual for your

audio device, such as Bluetooth speaker or sound bar, for detailed connection and setup.

After the Bluetooth connection is completed, press    /    button on your remote control, select    Settings

> Sound > Audio Output, then select Bluetooth Speaker option to listen to the audio through Bluetooth

devices.

Note:

Mobile devices are connected to the console via Bluetooth and audio is played via the console speaker.

When your mobile device is connected to the console via Bluetooth, you can play your mobile device music

through the console built-in speakers.

Go to your mobile settings to enable Bluetooth and choose the console to connect.

To use this function, make sure to select Device Speaker at    /    >    Settings > Sound > Audio

Output.

Note:

• This function may not be applicable in some models/countries/regions.

Select Speakers on page 28

When the connection is completed, turn on your console and Set Top Box, switch to the input source by

Before connecting a Blu-ray or DVD player to the console, make sure the console and Blu-ray or DVD player

are switched off.

It is recommended to connect your devices with a HDMI cable (if HDMI port is available) to enjoy better picture

and sound quality. For more information about how to connect a Blu-ray or DVD player to your console,

please refer to Connecting to External Devices > Connecting Audio Visual (AV) Devices in this manual.

When the connection is completed, turn on your console and Blu-ray or DVD player, switch to the input source

by pressing the    /    button, then select the    Input icon on Home screen or press the     button to

change to the port that you connected your Blu-ray or DVD player to.

Sharing your Smart Phone/Computer Screen on the Console

Before using the feature, please set your console to the wireless network connection.

Press    /    button on your remote control, select    Setting > Connection > Mobile Device Connection

> Screen Sharing and switch it on (this function may not be applicable in some models). Then, you can

share your device's screen directly without opening the Screen Sharing App on your console. (We do not

recommend to turn on the switch as it may influence the using experience when using Screen Sharing.)

Note:

• Some devices may not support casting.

Connect to a Wireless Network on page 5

Using AirPlay and HomeKit

Note:

Use AirPlay to share audio and video content wirelessly from your iPhone, iPad, or Mac to your console.

Stream music and videos, share your photos, or mirror exactly what is on your device screen.

You can also find AirPlay and HomeKit settings in system settings on your console. Press    /    button on

your remote control, select    Setting > Connection > AirPlay and HomeKit.

How to use AirPlay:

1. Make sure your Apple device is connected to the same network as your console.

2.

Note:

Picture

Adjust picture mode, picture size and other advanced picture settings.

This function is not applicable in all input sources or applications.

• Cinema Day

Use Cinema for watching movies in a bright environment.

• Cinema Night

Use Cinema Night for watching movies in a dark environment.

• Dynamic

Use Dynamic mode for content that requires vivid picture quality.

• Sports

Optimised picture for watching sports.

Press     button on your remote control and select    Settings > Picture > Picture Mode Settings.

Adjust display settings for each Picture Mode. You can personalise the picture quality by adjusting the

following settings.

Options may not be applicable depending on your model/country/region and the picture mode you selected.

• Apply Picture Settings

Apply current picture mode settings to all the input sources or just the current source.

• Laser Luminance Level

Set the overall brightness of the screen.

Note:

• The function name may vary depending on the model type.

• Brightness

Adjust how sharp or soft the edges of images appear.

• Advanced Settings

Adjust advanced picture settings based on your viewing preference.

• Reset Current Mode

Restore all the picture settings in the current picture mode to the factory default values.

Picture Issues on page 55

Advanced Settings Setup

Press    /    button on your remote control and select    Settings > Picture > Picture Mode Settings >

Advanced Settings.

• Brightness Enhancer

Enhance the brightness of the screen. Attention: Prolonged opening can affect the product's lifespan.

• Light Sensor settings

Enable the console to automatically adjust the picture settings according to the amount of ambient light in

your room when Automatic Light Sensor is On.

Light Sensor Shift is adjustable only when Automatic Light Sensor is turned on. If the picture is too

bright, decrease the value. If the picture is too dark, increase the value.

• Adaptive Contrast

Automatically adjust dark areas and light areas of the image to see more detail.

Settings Overview

Press    /    button on your remote control and select    Settings > Projector > Screen Alignment On

Keystone.

Shrink an image to fit within the frame automatically when keystone correction is performed.

Note:

• The projection picture shall completely cover the screen before operation.

Settings Overview

Press    /    button on your remote control and select    Settings > Projector > Auto Focus.

The device can automatically adjust the focus to make your projector picture clear.

Note:

Press    /    button on your remote control and select    Settings > Projector > Auto Focus Upon

Motion.

Perform auto focus when the device is moved.

Projected Image Size and Position

You can change the display size.

Press    /    button on your remote control and select    Settings > Projector > Display Zoom, the

display zoom adjustment page will be displayed.

•

Press the     or     button on the remote control to adjust the display zoom.

Press the     /     /     /     button on the remote control to adjust the position of the picture.

•

Press the    /    button on the remote control to adjust the display zoom.

Auto Eye Protection

To protect your eyes from light damage, the laser device can reduce the brightness automatically when an

object blocks the laser light.

Press    /    button on your remote control and select    Settings > Projector > Auto Eye Protection,

you can choose to turn it on or off.

Note:

• Wrong judgment may occur when the distance exceeds 2 metres.

Settings Overview

Press    /    button on your remote control and select    Settings > Projector > Installation.

You can adjust the device position relative to the screen by choosing different installation mode.

corresponding type according to the actual screen used.

Depending on the actual situation, select the type of projector screen to provide the best visual display.

Note:

• Different screen types have different picture quality.

• After the setting is completed, you need to restart device to take effect.

• This function may not be applicable in some models/countries/regions.

Press    /    button and select    Settings > Projector > Screen Size, and choose the actual screen you

use.

Select the corresponding size according to the actual screen you use to get the best picture quality.

Note:

• This function may not be applicable in some models/countries/regions.

Projector Special Modes

Press    /    button on your remote control and select    Settings > Projector > High Altitude Mode.

When in high-altitude areas, please turn on this function to better adjust the operating status of the device.

After turning on this function, some features will be automatically controlled or may not be available for use.

Settings Overview

Press    /    button on your remote control and select    Settings > Projector > Low Noise Mode.

Adjust the overall noise through intelligent algorithms. The noise reduction takes some time, please be patient.

After turning on this function, some features will be automatically controlled or may not be available for use.

Note:

• Above functions may not be applicable in some models/countries/regions and the content you are

watching. Please refer to the specific product.

Connection

Adjust connection related settings.

Edit Console Name

Press    /    button on your remote control and select    Settings > Connection > Device Name.

You can edit the name for your console to be used on the network.

Note:

• Up to 18 characters can be entered.

Connection > Connection Test.

Start a network connection test.

Press    /    button on your remote control and select    Settings > Connection > Network > Internet

Connection > Network Information.

You can select IPv4 or IPv6 in IP Version to view more detailed information about your network connection.

Settings Overview

Connect to a Wired (Ethernet) Network on page 4

Connect to a Wireless Network on page 5

Turn on the Console through the Internet

Press    /    button on your remote control and select    Settings > Connection > Network > Wake on

Cast.

Press    /    button on your remote control and select    Settings > Connection > Network > Wake on

Wireless Network.

With a wireless network connection and enabling Wake on Wireless Network, you can switch on the

console from standby and push content to be viewed on the console with a mobile device App supporting the

screencast function.

Note:

• To use this function, make sure your console and mobile device are connected to the same network

environment.

• Enabling this function may result in higher energy consumption.

• This function may not be applicable in some models/countries/regions.

• To use this function, make sure your console and mobile device are connected to the same network

environment.

• Enabling this function may result in higher energy consumption.

• This function may not be applicable in some models/countries/regions.

Connect to a Wired (Ethernet) Network on page 4

Connect to a Wireless Network on page 5

Settings Overview

Press    /    button on your remote control and select    Settings > Connection > Control4 Control Port.

Control4 offers a personalised and unified smart home system to automatically control connected devices

including lighting, audio, video, climate control, intercom, and security. Control and linkage between devices

• This function may not be applicable in some models/countries/regions.

• To use this function, End User License Agreement and corresponding Smart feature privacy policy/terms

and conditions may be required to be agreed to.

• Make sure your console and Control4 device are connected to the same network environment.

•

If you want to turn on the console via Control4 device, please turn on Wake on Wireless Network

or Wake on LAN by pressing    /    button on your remote control and selecting    Settings >

Connection > Network > Wake on Wireless Network/Wake on LAN.

System

You can adjust system settings.

Settings Overview

Press    /    button on your remote control and select    Settings > System > Timer Settings.

Adjust the timer settings to suit your preference.

Settings Overview

Press    /    button on your remote control and select    Settings > System > Application Settings >

Delete Cookies.

Delete cookies for browser and applications.

Settings Overview

Personalised Ads.

Check for personalised ads setting.

Settings Overview

• Personalised Ads

Turning off personalised ads will limit the ability to deliver relevant ads to you but will not reduce the

• Reset Ads ID

Ads ID is a unique and resettable ID for personalised ads. A new Ads ID will be assigned to your device

when you reset it.

Support

You can adjust Support settings.

Note:

• The menus displayed vary depending on models/countries/regions.

Check System Info

Press    /    button on your remote control and select    Settings > Support > About.

• Check Update

Check to ensure that your console has received the latest firmware.

Please ensure your console is connected to the Internet.

• Update from USB

Upgrade console software from USB device.

Note:

• The update files must be located in the root directory of the USB device.

• The format of the USB device must be FAT32 and the partition table type must be MBR.

Connecting USB Devices on page 20

Remove User Data.

Entertainment

OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED

OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM

Audio Type Setup

Provide audio description to aid the visually impaired.

Text-to-Speech (TTS) functionality on Console

Text-to-Speech (TTS) can help you to navigate the menus on the screen. This function can convert written text

Set the Menu Audio volume.

• Language

Set the Menu Audio language.

• Rate

Set the Menu Audio speed.

• Pitch

Set the Menu Audio pitch.

• Focus Voice Guide

Turn down the background volume when Menu Audio is playing.

Note:

FAQ

In this section you will find the answers to the most frequently asked questions.

• There is no picture, or the picture is black and white.

• Check input cable connections. Incorrect connections may cause colour problems or a blank screen.

• Make sure that you select the corresponding input source. For example, if you connect HDMI cable to

HDMI 1 port, please select HDMI 1 as the input source on console.

•

Check if the Colour Saturation is set to 50 or higher at    /    >    Settings > Picture > Picture Mode

Settings > Colour Saturation.

•

Press    /    button on your remote control and select    Settings > Picture > Picture Mode Settings

> Advanced Settings. Check and adjust the settings under Colour and Brightness.

• Switch to other contents to check if the picture colour is normal.

• Make sure that you select the corresponding input source. For example, if you connect HDMI cable to

HDMI 1 port, please select HDMI 1 as the input source on console.

•

Check whether Device Speaker is selected at    /    >    Settings > Sound > Audio Output.

Press    /    button on your remote control and select    Settings > Support > Self Diagnosis > Network

Connection Test.

• Try to connect a wireless network again. Please carefully enter the password, especially for capital and

small letters. For specific information please refer to First-Time Use > Connecting to the Internet > Connect

to a Wireless Network in this manual.

• You can connect other wireless device to the same network. If the connection also fails, contact your

operating within the same radio frequency range may interfere with the console. If you use the console and

other wireless devices simultaneously, you may experience a worse network performance. Please power

off these wireless devices or move them further away.

• Restart your modem/router. Power off your modem/router and power it on after at least 60 seconds. It may

take time for your modem/router to reconnect to the Internet.

• Check your modem/router. Make sure cables are securely connected to your modem/router and the lights

flash intermittently and regularly.

• If the issue is not improved after following the steps above, you can try using a wired network connection.

For specific information please refer to First-Time Use > Connecting to the Internet > Connect to a Wired

(Ethernet) Network in this manual.

take time for your modem/router to reconnect to the Internet.

• Check your modem/router. Make sure cables are securely connected to your modem/router and the lights

flash intermittently and regularly.

• Make sure one end of the network cable is securely connected on the back of the console, the other

end securely connected to an external modem/router. Any loose connection may cause unstable or

I have connected an external source to my console but I get no picture and/

or sound.

• Check whether the connection between the external device and your console is correct and secure.

• Make sure that you select the corresponding input source. For example, if you connect HDMI cable to

HDMI 1 port, please select HDMI 1 as the input source on console.

• If the signal is intermittent, unplug the console power cord from AC outlet and reconnect after 60 seconds.

The remote control does not work.

You can replace the batteries with new ones.

• Check the orientation of each battery. Make sure to match the (+) and ( - ) ends of the batteries with the (+)

and ( - ) ends indicated in the battery compartment.

• If the battery power is normal, take out the batteries, press any key for 1~2 seconds, and install batteries

back into the remote.

• Use the remote control within an appropriate operation range. The remote control can work at a distance of

up to 8 meters in front of the console.

• Keep the console remote sensor area clear from obstacles. Use the remote control when there are no

obstacles between the console and the remote control.

• If the remote is not working, try to keep interferences such as wireless LAN access point, microwaves, or

• Perform the status diagnosis

• Check whether the console has updated the latest software

• Restart or reset the console

If the issue persists, select the following issues bellow to start troubleshooting:

If the solutions do not help you resolve the issues, please contact our service centre.

Test displays a high-definition picture that you can examine for flaws or faults. Please check the picture

carefully for up to 10 seconds.

Find more specific solutions in Troubleshooting > Picture Issues in this manual.

Press    /    button on your remote control and select    Settings > Support > Self Diagnosis > Sound

Test.

When performing the Sound Test, a test sound will be played with the console speaker. Select OK to start the

test. Please listen to the sound carefully to check whether you can hear the sound problem.

Find more specific solutions in Troubleshooting > Sound Issues in this manual.

your Internet provider.

• Network Speed Test

Perform this test to check the network speed.

Find more specific solutions in Troubleshooting > Network Issues in this manual.

Press    /    button on your remote control and select    Settings > Support > Self Diagnosis > Input

Connection Test.

When performing an Input Connection Test, you can select any of the input sources and check related

information with external connections.

Find more specific solutions in Troubleshooting > External Device Connection Issues in this manual.

Show the signal information of current input.

Find more specific solutions in Troubleshooting > External Device Connection Issues in this manual.

Restart or reset your console

If the console has problems such as a delay between the picture and sound or connection fails to external

devices, you can try to restart your console first to troubleshoot the issue. If the problems persist, reset your

console to the factory default. Before you start, remove any external USB devices from the console.

1. Press the power button on your remote control or press the power button on the console to turn it off. For

• Steps above may vary. Please refer to the specific product.

• Keep the network connected when the Remote Control Service is running.

• Some features of the console do not work after the system update.

• The settings are lost and need to be reconfigured every time the console is turned on.

• When the console cannot be turned off with the remote control, the remote control may not work. Please

refer to Troubleshooting > Remote Control Issues in this manual to troubleshoot.

console to display the on-screen menu, and press the button again to move the focus to Power off to turn

• Check whether your console is connected to the Internet and whether there are network issues with your

console. Try to upgrade again when network issues are fixed.

• Restart your console then try to perform system update.

• If the issue persists, you can upgrade the software using a USB drive. For specific information please refer

to Settings Overview > Support > System Update in this manual.

   Some features of the console do not work after the system update.

• See Troubleshooting > Troubleshooting Guide > Restart or reset your console in this manual.

   The settings are lost and need to be reconfigured every time the console

is turned on.

• Make sure that you did not factory reset the console before. Factory reset will erase all the settings.

1.

2. Select Account Settings > Sign Out, and the account will be removed from the console.

The following situations will help automatically sign out your account:

• Switch from store mode to home mode

• Change the location settings

• Unselect Agree to VIDAA Account in Data Sharing, Privacy and EULA

• Restore your console to the factory default and remove user data

Note:

information, console name, etc.) and the data cannot be restored.

not affect the console functionality. As long as the console runs normally, you don't need to worry.

• We recommend that you place the console in a properly ventilated location for good air circulation.

   I can hear the voice-over of the console on-screen menu or contents.

•

The voice-over is due to the enabling of Voice Guide. To turn off Voice Guide, press    /    button on

your remote control and select    Settings > Accessibility > Voice Guide and turn Voice Guide off. This

function may not be applicable in some models/countries/regions.