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Axis 0554-003 ~ EOL M1004-W Network Camera 0554-003

Axis M1004-W User Manual - Page 54

For 0554-003 ~ EOL.

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0554-003 ~ EOL photo
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AXISM1004–WNetworkCamera
Troubleshooting
WhydoInotgetmaximum
framespersecond?
SeePerformanceConsiderations,onpage59.
Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis
product.SeeTechnicalSpecications,onpage56.
Imagedegeneration
DecreasetheGOVlength.GotoVideo>VideoStreamandselecttheH.264tabtomodifythe
GOVlength.
StatusandNetworkindicatorLEDsareashingredrapidly
Hardwarefailure
ContactyourAxisreseller.
Noimagesdisplayedonwebpage
ProblemswithAXISMedia
Control(InternetExplorer
only)
ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX
controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.
Installationofadditional
ActiveXcomponent
restrictedorprohibited
ConguretheAxisproducttouseaJavaappletforupdatingvideoimagesinInternetExplorer.Go
toSetup>LiveViewCongandselectJavaappletunderDefaultviewer.
Videoandimageproblems,general
Imagetoodarkortoolight
CheckthevideostreamandcamerasettingsunderSetup>Video>VideoStreamandSetup>
Video>CameraSettings.
MissingimagesinuploadsThiscanoccurwhentryingtousealargerimagebufferthanisactuallyavailable.Trylowering
theframerateortheuploadperiod.
SlowimageupdateConguringpre-buffers,motiondetection,high-resolutionimagesorhighframerateswillaffect
theperformanceoftheAxisproduct.
PoorperformancePoorperformancemaybecausedbyheavynetworktrafc,multipleusersaccessingtheproduct,
lowperformanceclients,useoffeaturessuchasmotiondetection,eventhandlingoruploaded
applications.
Disturbedfocus
Setthefocusmanuallybyturningthefocusring.
Poorqualitysnapshotimages
Screenincorrectly
conguredonyourcomputer
Congureyourscreentoshowatleast65000colors,thatis,atleast16bits.Usingonly16or256
colorswillproduceditheringartifactsintheimage.
Overlayimageisnotdisplayed
Incorrectsizeorlocationof
overlayimage
Theoverlayimagemayhavebeenpositionedincorrectlyormaybetoolarge.SeeOverlayImage
Settingsintheonlinehelpformoreinformation.
Privacymaskisnotdisplayed
Incorrectsizeorlocationof
privacymask
Theprivacymaskmayhavebeenpositionedincorrectlyormaybetoolarge.
Browserfreezes
Firefoxcansometimes
freezeonaslowcomputer
Lowertheimageresolution
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