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9: Why do I get an intermittent sound?
• Please switch the USB port to USB 3.0 or back USB port and try
again, as some USB ports have unstable data transmission;
• Please replace the PC-USB cable and retest, contact me for
compensation if the original cable is faulty.
10: Why there is no sound when PC-USB connects to PC?
• First press the PC-USB operation to confirm whether the digital
playback output has been selected. If still no sound, you can
restart the computer and repeat the operation again, also please
make sure you had select correct device name on your PC sound
setting.
• Some computers' USB port are low quality on the front panel,
please change USB port to have a try, it's better use the USB port
on the back panel of the computer.
11: Why my device stopping working after short time use?
• Make sure your audio source and the headphones, amplifier or
powered speakers you connected are works well. And please
check all the connection of the input and output cables, please
change the audio source, output devices, cables to try again. Also
please check the power supply works or not.
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