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143 Using the Power and Energy Saving Functions
145
Using the Panel Care Functions
146
Updating the TV's Software
147
Using the Parental Settings function
147 Using the Gesture function
148
Audio and Video Functions for the Visually or Hearing
Impaired
154 Using Voice Assistants on the TV
155 Using Other Functions
Precautions and Notes
157
Before Using the Recording and Timeshift Functions
159
Read Before Using Apps
160 Read Before Using the Internet Function
162 Read Before Playing Photo, Video, or Music Files
176 Read After Installing the TV
177
Supported Resolutions for UHD Input Signals
178
Resolutions for Input Signals supported by 8K models
(QN7**D series or higher)
179 Supported Resolutions for FreeSync (VRR)
181 Read Before Connecting a Computer (Supported
Resolutions)
184 Supported Resolutions for Video Signals
186
Read Before Using Bluetooth Devices
187
Blocking programs based on their TV Rating
190
Licenses
Troubleshooting
Picture Issues
191
The screen is ashing or has become dark
191 The picture is not bright, or the picture colors do not look
clear
192 The picture colors are black and white or do not look the
way they should look
193 The TV automatically turns off by itself
193 TV (The Frame TV) cannot be turned off.
193 Unable to power on
194 The TV remains on or does not turn on automatically.
194
Unable to nd a Channel
195 The TV image does not look as good as it did in the store
195 Displayed video looks blurry
196 The picture is distorted
196 There is a dotted line on the edge of the screen
196
The picture won’t display in full screen
196
The Caption function in the TV menu is deactivated
197
Captions appear on the TV screen
197
The HDR of the connected external device turns off
Sound and Noise Issues
198 How can I connect an audio device to the TV?
198 There is no sound or the sound is too low at maximum
volume.
198
The picture is good but there is no sound.
199
HDMI (eARC/ARC) is connected, and there is no sound.
199
The speakers are making an odd sound.
199
The sound is interrupted.
200
Whenever a function is used on the TV or the channel is
changed, the TV voices the activity. The TV explains in voice-
over the video scenes displayed on the screen.
200 The TV audio is not being played through the Soundbar or
A/V receiver.
200 The sound is not heard clearly.
201 The volume of the external device cannot be adjusted.
201 I want to turn the TV and audio device off and on at the
same time.
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