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152 Using the Sound Support Functions
System and Support
155 Using the Time Functions and the Timers
158
Using the Power and Energy Saving Functions
160 Using the Panel Care Functions
161 Updating the TV's Software
163 Using the Parental Settings function
164
Audio and Video Functions for the Visually or Hearing
Impaired
170
Using Voice Assistants on the TV
171 Using Other Functions
173 HbbTV
174 Using a TV Viewing Card (“CI or CI+ Card”) (For India Only)
177 Teletext Feature
Precautions and Notes
181
Before Using the Recording and Timeshift Functions
183
Supported broadcasting audio options
184 Read Before Using Apps
185 Read Before Using the Internet Function
187 Read Before Playing Photo, Video or Music Files
201 Read After Installing the TV
202 Supported Resolutions for UHD Input Signals
203
Resolutions for Input Signals supported by 8K models
(QN7**D Series or higher)
204
Supported Resolutions for FreeSync (VRR)
206
Read Before Connecting a Computer (Supported
Resolutions)
209
Supported Resolutions for Video Signals
211
Read Before Using Bluetooth Devices
212
Sufx : Parental Rating - Thailand only
213
Licences
Troubleshooting
Picture Issues
214
The screen is ashing or has become dark
215 The picture is not bright, or the picture colours do not look
clear
216 The picture colours are black and white or do not look the
way they should look
217 The TV automatically turns off by itself
217 TV (The Frame TV) cannot be turned off.
217 Unable to power on
218 The TV remains on or does not turn on automatically.
218
Unable to nd a Channel
219 The TV image does not look as good as it did in the store.
219 Displayed video looks blurry
219 The picture is distorted.
220 There is a dotted line on the edge of the screen.
220
The picture won’t display in full screen.
220
The Subtitle function in the TV menu is deactivated.
220
Subtitles appear on the TV screen.
220
The HDR of the connected external device turns off.
Sound and Noise Issues
221 How can I connect an audio device to the TV?
221 There is no sound or the sound is too low at maximum
volume.
221
The picture is good but there is no sound.
222
HDMI (eARC/ARC) is connected, and there is no sound.
222
The speakers are making an odd sound.
223
The sound is interrupted.
223
Whenever a function is used on the TV or the channel is
changed, the TV voices the activity. The TV explains in voice-
over the video scenes displayed on the screen.
223 The TV audio is not being played through the Soundbar or
A/V receiver.
224 The sound is not heard clearly.
224 The volume of the external device cannot be adjusted.
224 I want to turn the TV and audio device off and on at the
same time.
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