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HDMI (eARC/ARC) is connected, and there is no sound.
Check whether Digital Output Audio Format is set to Pass-through.
If a soundbar or A/V receiver that does not support Dolby Digital+ is used and Pass-through is selected, there is no
sound when a Dolby Digital+ source is received.
It is recommended to set Digital Output Audio Format to Auto if only limited audio format is supported depending
on the performance of the connected soundbar or A/V receiver.
•
(left directional button) Settings All Settings Sound Expert Settings Digital Output Audio
Format Auto
The speakers are making an odd sound.
Run Sound Test.
• (left directional button) Settings Support Device Care Self Diagnosis Sound Test Try Now
Make sure that the audio cable is connected to the correct audio output connector on the external device.
For antenna or cable connections, check the Broadcast Signal. A low signal level may cause sound distortions.
•
(left directional button) Settings Support Device Care Self Diagnosis Broadcast Signal
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