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EN - 19
EN
What to do if...
Problem Possible causes
Solution
The appliance does not turn on. The plug was not properly plugged
into the power outlet.
Make sure the plug is properly
plugged into the power outlet.
The connector was not inserted t
into the unit.
Make sure the connector is inserted
correctly.
The power button (4) was not
pressed.
Press the power button (4) to turn
on the unit.
The cable is faulty. Contact your local technical
support service.
No electricity. Make sure the power is working
properly.
If the problem does not resolve,
contact a qualied electrician.
The appliance turns on but cooking
does not start or stops.
No crockery or crockery not
positioned correctly on the burner
(the letter "u” with a dash "-”
ashes on the display).
Make sure that the dishes are
placed correctly on the stove.
Use of crockery not suitable for
induction or of unsuitable diameter
(the letter "u” with a dash "-” below
ashes on the display).
Make sure that the dishes are
suitable for induction and of
a suitable diameter (see "1.3
Warnings for this appliance").
The dishes are hot but are removed
from the cooking zone (the letter
"u" with a dash "-” ashes on the
display).
Do not remove cookware from the
stove during cooking.
Button lock is active ( LED On).
Deactivate the button lock (see "4.4
Key block").
The appliance switches off during
use.
The set time has expired and the
appliance has stopped cooking.
If necessary, extend the cooking
time if the food is not cooked
enough.
After not using it for at least 30
seconds, the automatic switch-off
has been activated.
Turn the appliance back on if you
want to continue using it.
Even after the power is turned off,
a fan noise is heard.
The fan continues to run to cool the
appliance even after it is switched
off.
Wait for the time necessary for the
appliance to cool down.
If after a long wait the fan does not
turn off, contact your local technical
support service.
The appliance makes a metallic
noise or a slight vibration when it
starts up.
Possible metallic noises or
vibrations may occur during
cooking with induction hobs.
Make sure that the dishes are
positioned correctly on the hob
and that they are suitable for
induction (see "1.3 Warnings for
this appliance").
If the noises persist, contact your
local technical assistance service.
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