For more support, contact us via https://global.dreametech.com
Manufactured by: Dreame Trading (Tianjin) Co., Ltd.
Made in China
RLD32GD-AU-A00
The illustrations in this manual are for reference only. Please refer to the actual product.
Auto-Empty Robot Vacuum and Mop
User Manual
D10 Plus Gen 2
The illustrations in this manual are for reference only. Please refer to the actual product.
Auto-Empty Robot Vacuum and Mop
User Manual
D10 Plus Gen 2
D10 Plus Gen 2
Theword"dreame"istheabbreviationofDreameTechnologyCo.,Ltd.andits subsidiaries inChina.Itisthetransliterationofthecompany'sChinesename" 追觅 ",
which meansstrivingforexcellenceineveryendeavorandreflectsthecompany's visionofcontinuouspursuit,explorationandsearchintechnology.
1
Contents
Usage Restrictions
Safety Information
·
This product should not be used by children younger than 8 years old
nor persons with physical, sensory, intellectual deficiencies, or limited
experience or knowledge without the supervision of a parent or guardian
to ensure safe operation and to avoid any risks. Cleaning and maintenance
shall not be performed by children without supervision.
·
This appliance contains batteries that are only replaceable by skilled
persons.
·
Clear the area to be cleaned. Children shall not play with the appliance.
Ensure children and pets are kept at a safe distance from the robot while it
is operating.
·
Do not install, charge or use the appliance in the bathrooms or around the
pools.
·
This product is for floor cleaning in a home environment only. Do not use it
outdoors, on non-floor surfaces, or in a commercial or industrial setting.
·
If the power cord is damaged, it must be replaced by a special cord or
assembly available from the manufacturer or its service agent.
·
Do not use the robot in an area suspended above ground level without a
protective barrier.
·
Do not place the robot upside down. Do not use the LDS cover, robot cover,
or bumper as a handle for the robot.
·
Use the robot in environments with an ambient temperature above 0°C and
below 40°C. Make sure there is no liquid or sticky substance on the floor.
To avoid electric shock, fire or injury caused by improper use of the appliance, please read the user
manual carefully before using the appliance and keep it for future reference.
1
5
10
11
13
14
17
24
27
28
Safety Information
Product Overview
Preparing Your Home
Before Use
Connecting with Dreamehome App
How to Use
Routine Maintenance
Troubleshooting
Specifications
Battery Disposal and Removal
1
Contents
Usage Restrictions
Safety Information
·
This product should not be used by children younger than 8 years old
nor persons with physical, sensory, intellectual deficiencies, or limited
experience or knowledge without the supervision of a parent or guardian
to ensure safe operation and to avoid any risks. Cleaning and maintenance
shall not be performed by children without supervision.
·
This appliance contains batteries that are only replaceable by skilled
persons.
·
Clear the area to be cleaned. Children shall not play with the appliance.
Ensure children and pets are kept at a safe distance from the robot while it
is operating.
·
Do not install, charge or use the appliance in the bathrooms or around the
pools.
·
This product is for floor cleaning in a home environment only. Do not use it
outdoors, on non-floor surfaces, or in a commercial or industrial setting.
·
If the power cord is damaged, it must be replaced by a special cord or
assembly available from the manufacturer or its service agent.
·
Do not use the robot in an area suspended above ground level without a
protective barrier.
·
Do not place the robot upside down. Do not use the LDS cover, robot cover,
or bumper as a handle for the robot.
·
Use the robot in environments with an ambient temperature above 0°C and
below 40°C. Make sure there is no liquid or sticky substance on the floor.
To avoid electric shock, fire or injury caused by improper use of the appliance, please read the user
manual carefully before using the appliance and keep it for future reference.
1
5
10
11
13
14
17
24
27
28
Safety Information
Product Overview
Preparing Your Home
Before Use
Connecting with Dreamehome App
How to Use
Routine Maintenance
Troubleshooting
Specifications
Battery Disposal and Removal
2 3
Batteries and
Charging
Safety Information
·
Do not use any third-party battery or base station with auto-empty. Use
only with RCDD0202 supply unit.
·
Do not attempt to disassemble, repair, or modify the battery or the base
station with auto-empty on your own.
·
Do not place the base station with auto-empty near a heat source.
·
Do not use a wet cloth or wet hands to wipe or clean the charging contacts
of the base station with auto-empty.
·
Do not improperly dispose of old batteries. Unneeded batteries should be
discarded at an appropriate recycling facility.
·
If the power cord becomes damaged or broken, stop using it immediately
and contact after-sales service.
·
Make sure the robot is turned off when being transported and kept in its
original packaging if possible.
·
If the robot will not be used for an extended period, fully charge it, then
turn it off and store it in a cool, dry place. Recharge the robot at least once
every 3 months to avoid over-discharging the battery.
Usage Restrictions
Safety Information
Laser Safety
Information
·
The laser sensor in this product meets the IEC 60825-1:2014/EN 60825-
1:2014/A11:2021 Standard for Class 1 laser products. Please avoid direct
eye contact with it during use.
CLASS 1 LASER PRODUCT
CONSUMER LASER PRODUCT
EN 50689:2021
·
To prevent damage or harm from dragging, clear any loose objects from
the floor, and remove cables or power cords on the cleaning path before
operating the appliance.
·
Remove fragile or small items from the floor to prevent the robot from
bumping into and damaging them.
·
Keep hair, fingers, and other body parts away from the suction opening of
the robot.
·
Do not operate the appliance in a room where an infant or child is sleeping.
·
Do not place children, pets, or any item on top of the robot regardless of
whether it is stationary or moving.
·
Do not use the robot to clean any burning objects. Do not use the robot to
pick up flammable or combustible liquids, corrosive gases, or undiluted
acids or solvents.
·
Do not vacuum hard or sharp objects. Do not use the appliance to pick up
objects such as stones, large pieces of paper or any item that may clog the
appliance.
·
Plug must be removed from the socket-outlet before cleaning or
maintaining the appliance.
·
Do not wipe the robot or the base station with a wet cloth or rinse them
with any liquid. After cleaning washable parts, fully dry the parts before
reinstalling and using them.
·
Please use this product in accordance with the instructions in the User
Manual. Users are responsible for any loss or damage that arise from
improper use of this product.
2 3
Batteries and
Charging
Safety Information
·
Do not use any third-party battery or base station with auto-empty. Use
only with RCDD0202 supply unit.
·
Do not attempt to disassemble, repair, or modify the battery or the base
station with auto-empty on your own.
·
Do not place the base station with auto-empty near a heat source.
·
Do not use a wet cloth or wet hands to wipe or clean the charging contacts
of the base station with auto-empty.
·
Do not improperly dispose of old batteries. Unneeded batteries should be
discarded at an appropriate recycling facility.
·
If the power cord becomes damaged or broken, stop using it immediately
and contact after-sales service.
·
Make sure the robot is turned off when being transported and kept in its
original packaging if possible.
·
If the robot will not be used for an extended period, fully charge it, then
turn it off and store it in a cool, dry place. Recharge the robot at least once
every 3 months to avoid over-discharging the battery.
Usage Restrictions
Safety Information
Laser Safety
Information
·
The laser sensor in this product meets the IEC 60825-1:2014/EN 60825-
1:2014/A11:2021 Standard for Class 1 laser products. Please avoid direct
eye contact with it during use.
CLASS 1 LASER PRODUCT
CONSUMER LASER PRODUCT
EN 50689:2021
·
To prevent damage or harm from dragging, clear any loose objects from
the floor, and remove cables or power cords on the cleaning path before
operating the appliance.
·
Remove fragile or small items from the floor to prevent the robot from
bumping into and damaging them.
·
Keep hair, fingers, and other body parts away from the suction opening of
the robot.
·
Do not operate the appliance in a room where an infant or child is sleeping.
·
Do not place children, pets, or any item on top of the robot regardless of
whether it is stationary or moving.
·
Do not use the robot to clean any burning objects. Do not use the robot to
pick up flammable or combustible liquids, corrosive gases, or undiluted
acids or solvents.
·
Do not vacuum hard or sharp objects. Do not use the appliance to pick up
objects such as stones, large pieces of paper or any item that may clog the
appliance.
·
Plug must be removed from the socket-outlet before cleaning or
maintaining the appliance.
·
Do not wipe the robot or the base station with a wet cloth or rinse them
with any liquid. After cleaning washable parts, fully dry the parts before
reinstalling and using them.
·
Please use this product in accordance with the instructions in the User
Manual. Users are responsible for any loss or damage that arise from
improper use of this product.
4 5
In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must
not be supplied through an external switching device, such as a timer, or connected to a circuit that
is regularly switched on and o by the utility.
For indoor use only
CAUTION:
Safety Information
Package Contents
Robot
Base Station with
Auto-Empty
Other Accessories
Product Overview
Side Brush Power CordDust Bag ×2
(pre-installed ×1)
User Manual
Water Tank Mop Pad
(pre-installed)
Cleaning Tool
(pre-installed)
Read operator's manual
4 5
In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must
not be supplied through an external switching device, such as a timer, or connected to a circuit that
is regularly switched on and o by the utility.
For indoor use only
CAUTION:
Safety Information
Package Contents
Robot
Base Station with
Auto-Empty
Other Accessories
Product Overview
Side Brush Power CordDust Bag ×2
(pre-installed ×1)
User Manual
Water Tank Mop Pad
(pre-installed)
Cleaning Tool
(pre-installed)
Read operator's manual
6 7
Robot
Product Overview
Note:
• Press any button on the robot to pause while the robot is cleaning or
returning to charge.
• Child Lock can be enabled/disabled through the Dreamehome app.
Power/Clean Button
·
Press and hold for 3 seconds to turn on or off
·
Press to start cleaning after the robot is turned on
Dock/Spot Cleaning Button
·
Press to send the robot back to the base station
·
Press and hold for 3 seconds to start spot cleaning
Status Indicator
·
Solid White: Cleaning or cleanup completed
·
Blinking Orange: Error
·
Breathing White: Robot is charging when the battery power is not low
Product Overview
Robot and Sensors
Cli Sensors
Main Wheel
Main Brush
Charging Contacts
Brush Guard
Omnidirectional Wheel
Main Wheel
Brush Guard Clips
Auto-Empty Vents
Side Brush
Dust Box
Laser Distance Sensor
(LDS)
LDS Cover
Bumper
Return-to-Base Sensor
Reset Button
·
Press and hold for 3
seconds to restore to
factory settings
Wi-Fi Indicator
Dust Box
Air Outlet/Speaker
Cleaning Tool
Cover
Filter
Dust Box Cover
Dust Box Cover Clip
Filter Clip
Dust Box Clip
6 7
Robot
Product Overview
Note:
• Press any button on the robot to pause while the robot is cleaning or
returning to charge.
• Child Lock can be enabled/disabled through the Dreamehome app.
Power/Clean Button
·
Press and hold for 3 seconds to turn on or off
·
Press to start cleaning after the robot is turned on
Dock/Spot Cleaning Button
·
Press to send the robot back to the base station
·
Press and hold for 3 seconds to start spot cleaning
Status Indicator
·
Solid White: Cleaning or cleanup completed
·
Blinking Orange: Error
·
Breathing White: Robot is charging when the battery power is not low
Product Overview
Robot and Sensors
Cli Sensors
Main Wheel
Main Brush
Charging Contacts
Brush Guard
Omnidirectional Wheel
Main Wheel
Brush Guard Clips
Auto-Empty Vents
Side Brush
Dust Box
Laser Distance Sensor
(LDS)
LDS Cover
Bumper
Return-to-Base Sensor
Reset Button
·
Press and hold for 3
seconds to restore to
factory settings
Wi-Fi Indicator
Dust Box
Air Outlet/Speaker
Cleaning Tool
Cover
Filter
Dust Box Cover
Dust Box Cover Clip
Filter Clip
Dust Box Clip
8 9
Product Overview
Cover
Status Indicator
• Solid White: Base station is connected to power
• Breathing White: Robot is charging
• Blinking Orange: Base Station has an error
Air Duct Cover
Mounting Screw
Dust Bag Slot
Filter
Signaling Area
Charging Contacts
Auto-Empty Vents
Power Cord Storage Slot
Power Port
Base Station with Auto-Empty
Mopping Module
Product Overview
Water Tank
Water Inlet
Mop Pad Attachment Area
Water Tank Release Clips
Water Tank Stopper
Mop Pad
8 9
Product Overview
Cover
Status Indicator
• Solid White: Base station is connected to power
• Breathing White: Robot is charging
• Blinking Orange: Base Station has an error
Air Duct Cover
Mounting Screw
Dust Bag Slot
Filter
Signaling Area
Charging Contacts
Auto-Empty Vents
Power Cord Storage Slot
Power Port
Base Station with Auto-Empty
Mopping Module
Product Overview
Water Tank
Water Inlet
Mop Pad Attachment Area
Water Tank Release Clips
Water Tank Stopper
Mop Pad
10 11
1. Place the Base Station and Connect to an
Electrical Outlet
2. Remove the Protections
Before Use
Place the base station on level ground against the wall. Insert the power
cord into the base station and plug it into the socket.
Place the base station in a location that is as open as possible with a
good Wi-Fi signal.
Firmly insert the power cord
until the base station's status
indicator is solid white.
＞0.5 m
＞0.5 m
＞1.5 m
Note:
Install the side brush until it clicks into place.
Note:
• Make sure that no objects might block the signaling area.
• Remove any objects that are closer than 1.5 m from the front and 0.5 m
from either side of the base station.
3. Install the Side Brush
Click
Side Brush Clip
Side Brush
Preparing Your Home
Before cleaning, please move away unstable, fragile, valuable or
dangerous items, and clean up cables, cloths, toys, hard objects and sharp
objects on the ground to avoid being entangled, scratched or knocked over
by the robot and causing losses.
Open the door of the room to be cleaned, and put the furniture in its
proper place to leave more space.
To prevent the robot from not recognizing areas that need to be cleaned,
do not stand in front of the robot, or in a threshold, hallway, or narrow
places.
Before cleaning, place a physical barrier at the edge of the stairs and
sofa to ensure the secure and smooth operations of the robot.
Note:
• When operating the robot for the first time, follow it around while cleaning to remove any potential obstacles in time.
• Do not vacuum hard objects like stones, steel balls and toy parts, or sharp objects like construction waste, broken glass and nails, otherwise the ground may
be scratched.
10 11
1. Place the Base Station and Connect to an
Electrical Outlet
2. Remove the Protections
Before Use
Place the base station on level ground against the wall. Insert the power
cord into the base station and plug it into the socket.
Place the base station in a location that is as open as possible with a
good Wi-Fi signal.
Firmly insert the power cord
until the base station's status
indicator is solid white.
＞0.5 m
＞0.5 m
＞1.5 m
Note:
Install the side brush until it clicks into place.
Note:
• Make sure that no objects might block the signaling area.
• Remove any objects that are closer than 1.5 m from the front and 0.5 m
from either side of the base station.
3. Install the Side Brush
Click
Side Brush Clip
Side Brush
Preparing Your Home
Before cleaning, please move away unstable, fragile, valuable or
dangerous items, and clean up cables, cloths, toys, hard objects and sharp
objects on the ground to avoid being entangled, scratched or knocked over
by the robot and causing losses.
Open the door of the room to be cleaned, and put the furniture in its
proper place to leave more space.
To prevent the robot from not recognizing areas that need to be cleaned,
do not stand in front of the robot, or in a threshold, hallway, or narrow
places.
Before cleaning, place a physical barrier at the edge of the stairs and
sofa to ensure the secure and smooth operations of the robot.
Note:
• When operating the robot for the first time, follow it around while cleaning to remove any potential obstacles in time.
• Do not vacuum hard objects like stones, steel balls and toy parts, or sharp objects like construction waste, broken glass and nails, otherwise the ground may
be scratched.
12 13
Open the Dreamehome app, tap in the upper right corner, and scan
the same QR code on the robot again to add the device. Please follow the
prompts to finish the Wi-Fi connection.
Connecting with Dreamehome App
1. Download Dreamehome App
Scan the QR code on the robot, or search "Dreamehome" in the app store to
download and install the app.
2.Add Device
Note:
• Only 2.4GHz Wi-Fi is supported.
• Due to upgrades in the app software, the actual operations may dier
from the directions in this manual. Please follow the instructions based on
the current app version.
Note: If you want to reset Wi-Fi, repeat step 2 and then follow the prompts
to finish the Wi-Fi connection.
Wi-Fi Indicator
· Blinking slowly: To be connected
· Blinking quickly: Connecting
· On: Wi-Fi connected
QR Code
Before Use
4. Charge the Robot
When placing the robot, align the charging contacts at the bottom of the
robot with the charging contacts of the base station, and the robot will
automatically turn on and start charging.
Note:
It is recommended to fully charge your robot before first time use.
12 13
Open the Dreamehome app, tap in the upper right corner, and scan
the same QR code on the robot again to add the device. Please follow the
prompts to finish the Wi-Fi connection.
Connecting with Dreamehome App
1. Download Dreamehome App
Scan the QR code on the robot, or search "Dreamehome" in the app store to
download and install the app.
2.Add Device
Note:
• Only 2.4GHz Wi-Fi is supported.
• Due to upgrades in the app software, the actual operations may dier
from the directions in this manual. Please follow the instructions based on
the current app version.
Note: If you want to reset Wi-Fi, repeat step 2 and then follow the prompts
to finish the Wi-Fi connection.
Wi-Fi Indicator
· Blinking slowly: To be connected
· Blinking quickly: Connecting
· On: Wi-Fi connected
QR Code
Before Use
4. Charge the Robot
When placing the robot, align the charging contacts at the bottom of the
robot with the charging contacts of the base station, and the robot will
automatically turn on and start charging.
Note:
It is recommended to fully charge your robot before first time use.
14 15
How to Use
Spot Cleaning
When the robot is on standby, press and hold the button for 3 seconds
to enable the spot cleaning mode. In this mode, the robot cleans a square-
shaped area of 1.5 × 1.5 meters around it and returns to its starting point
once the spot cleaning is completed.
Robot Restarting
If the robot stops responding or cannot be turned o, press and hold the
button
for 10 seconds to forcefully turn it o. Then, press and hold the
button
for 3 seconds to turn the robot on.
Use Mopping Function
It is recommended that all floors are vacuumed at least three times before
the first mopping session to achieve a better cleaning eect.
1. Dampen the mop pad and wring out excess water. Install the mop pad as
shown in the diagram.
2. Fill up the tank with water.
Note:
· Do not use detergent or disinfectant.
· Do not fill the water tank with hot water as this may cause the water tank
to warp.
How to Use
Turn On/O
Press and hold the button for 3 seconds to turn on the robot. The power
indicator should be illuminated. Place the robot onto the base station, the
robot should turn on automatically and begin charging. To turn o the
robot, move the robot away from the base station and press and hold the
button for 3 seconds.
Fast Mapping
After configuring the network for the first time, follow the instructions in the
app to quickly create a map. The robot will start mapping without cleaning.
When the robot returns to the base station, the mapping process has been
completed and the map will be saved automatically.
Start Cleaning
Press the button to start cleaning after the robot is turned on. The robot
will accurately map out a route, methodically clean along the edges and
walls, then finish by cleaning each room in an S-shaped pattern to ensure
a thorough job.
Note:
· It is recommended that the robot set out from the base station before
cleaning. Do not move the base station while the robot is cleaning. This
ensures that the robot returns to base station smoothly.
· After the robot completes the cleaning task and automatically returns to
the base station, the base station will start auto-empty. More settings can
be operated on the app.
Pause/Sleep
When the robot is running, press any button to pause it.
If the robot is paused for more than 10 minutes, it automatically enters
sleep mode. All indicators on the robot will turn o. Press any button on
the robot or base station, or use the app to wake up the robot.
Note:If the robot is paused and placed onto the base station, the current
cleaning process will end.
Auto Resume Cleaning
If the battery is too low, the robot will automatically return to the base
station to charge. After charging to the appropriate battery level, it will
resume unfinished cleaning tasks.
Note: To use this function, please open it in the App.
Do Not Disturb (DND) Mode
When the robot is set to Do Not Disturb (DND) mode, the robot will be
prevented from resuming cleaning and the power indicator will turn o.
DND mode is disabled by default at the factory. You can use the app to
enable DND mode or modify the DND period. The DND period is 22:00–
8:00 by default.
Note:
· The scheduled cleaning tasks will be performed as usual during the DND
period.
· The robot will resume cleanup where it left o after the DND period
expires.
14 15
How to Use
Spot Cleaning
When the robot is on standby, press and hold the button for 3 seconds
to enable the spot cleaning mode. In this mode, the robot cleans a square-
shaped area of 1.5 × 1.5 meters around it and returns to its starting point
once the spot cleaning is completed.
Robot Restarting
If the robot stops responding or cannot be turned o, press and hold the
button
for 10 seconds to forcefully turn it o. Then, press and hold the
button
for 3 seconds to turn the robot on.
Use Mopping Function
It is recommended that all floors are vacuumed at least three times before
the first mopping session to achieve a better cleaning eect.
1. Dampen the mop pad and wring out excess water. Install the mop pad as
shown in the diagram.
2. Fill up the tank with water.
Note:
· Do not use detergent or disinfectant.
· Do not fill the water tank with hot water as this may cause the water tank
to warp.
How to Use
Turn On/O
Press and hold the button for 3 seconds to turn on the robot. The power
indicator should be illuminated. Place the robot onto the base station, the
robot should turn on automatically and begin charging. To turn o the
robot, move the robot away from the base station and press and hold the
button for 3 seconds.
Fast Mapping
After configuring the network for the first time, follow the instructions in the
app to quickly create a map. The robot will start mapping without cleaning.
When the robot returns to the base station, the mapping process has been
completed and the map will be saved automatically.
Start Cleaning
Press the button to start cleaning after the robot is turned on. The robot
will accurately map out a route, methodically clean along the edges and
walls, then finish by cleaning each room in an S-shaped pattern to ensure
a thorough job.
Note:
· It is recommended that the robot set out from the base station before
cleaning. Do not move the base station while the robot is cleaning. This
ensures that the robot returns to base station smoothly.
· After the robot completes the cleaning task and automatically returns to
the base station, the base station will start auto-empty. More settings can
be operated on the app.
Pause/Sleep
When the robot is running, press any button to pause it.
If the robot is paused for more than 10 minutes, it automatically enters
sleep mode. All indicators on the robot will turn o. Press any button on
the robot or base station, or use the app to wake up the robot.
Note:If the robot is paused and placed onto the base station, the current
cleaning process will end.
Auto Resume Cleaning
If the battery is too low, the robot will automatically return to the base
station to charge. After charging to the appropriate battery level, it will
resume unfinished cleaning tasks.
Note: To use this function, please open it in the App.
Do Not Disturb (DND) Mode
When the robot is set to Do Not Disturb (DND) mode, the robot will be
prevented from resuming cleaning and the power indicator will turn o.
DND mode is disabled by default at the factory. You can use the app to
enable DND mode or modify the DND period. The DND period is 22:00–
8:00 by default.
Note:
· The scheduled cleaning tasks will be performed as usual during the DND
period.
· The robot will resume cleanup where it left o after the DND period
expires.
16 17
Routine Maintenance
Parts
To keep the robot in good condition, it is recommended to refer to the accessory usage in the app or the following table for routine maintenance.
Part
Maintenance
Frequency
Replacement Period
Mop pad After each use Every 3 to 6 months
Main Brush
Once every 2 weeks
Every 6 to 12 months
Side Brush
Every 3 to 6 months
Dust box's filter
Base station's
signaling area
Once every month /
Base station's
charging contacts
Base station's
auto-empty vents
Laser Distance Sensor
(LDS)
Robot's charging
contacts
Note: The replacement frequency will depend on your usage of the robot. If an exception occurs due to special circumstances, the parts should be replaced.
Part
Maintenance
Frequency
Replacement Period
Robot's auto-empty vents
Once every month
/
Bumper
Omnidirectional wheel
Return-to-Base Sensor
Cli sensors
Bottom of the robot
Dust box
Clean it as needed
Water Tank
Dust bag / Every 2 to 4 months
How to Use
3. Align the mopping module as indicated by the arrow, then slide it into
the back of the robot until it clicks into place. Press the button
or use the
Dreamehome app to start cleaning.
Note:
· It is not recommended to use the mopping function on carpets.
· Use the app to adjust the water flow as required.
4. When the robot finishes a cleaning task and returns to the base station,
remove the mopping module and wash the mop pad in time. To remove the
water tank, slide the two release clips on the side of it to take it out.
Note: When the robot is charging or not in use, remove the mopping
module, pour out all the remaining water in the water tank, and clean the
mop pad to prevent mildew or odors.
Click
Click
16 17
Routine Maintenance
Parts
To keep the robot in good condition, it is recommended to refer to the accessory usage in the app or the following table for routine maintenance.
Part
Maintenance
Frequency
Replacement Period
Mop pad After each use Every 3 to 6 months
Main Brush
Once every 2 weeks
Every 6 to 12 months
Side Brush
Every 3 to 6 months
Dust box's filter
Base station's
signaling area
Once every month /
Base station's
charging contacts
Base station's
auto-empty vents
Laser Distance Sensor
(LDS)
Robot's charging
contacts
Note: The replacement frequency will depend on your usage of the robot. If an exception occurs due to special circumstances, the parts should be replaced.
Part
Maintenance
Frequency
Replacement Period
Robot's auto-empty vents
Once every month
/
Bumper
Omnidirectional wheel
Return-to-Base Sensor
Cli sensors
Bottom of the robot
Dust box
Clean it as needed
Water Tank
Dust bag / Every 2 to 4 months
How to Use
3. Align the mopping module as indicated by the arrow, then slide it into
the back of the robot until it clicks into place. Press the button
or use the
Dreamehome app to start cleaning.
Note:
· It is not recommended to use the mopping function on carpets.
· Use the app to adjust the water flow as required.
4. When the robot finishes a cleaning task and returns to the base station,
remove the mopping module and wash the mop pad in time. To remove the
water tank, slide the two release clips on the side of it to take it out.
Note: When the robot is charging or not in use, remove the mopping
module, pour out all the remaining water in the water tank, and clean the
mop pad to prevent mildew or odors.
Click
Click
18 19
Routine Maintenance
Omnidirectional Wheel
Side Brush
Note:
·
Use a tool such as a small screwdriver to separate the axle and tire of the
omnidirectional wheel. Do not use excessive force.
·
Rinse the omnidirectional wheel under the running water and put it back
after drying it completely.
Main Brush
1. Press the brush guard clips inwards to remove the brush guard and lift
the brush out of the robot.
Remove and clean the side brush.
2. Pull out the brush covers at both ends of the brush as shown in the
diagram. Use the provided cleaning tool to remove any hairs tangled in
the brush. Reinstall the brush covers on both ends of the brush, and then
reinstall the brush. Press on the brush guard to lock it in place.
Routine Maintenance
Mopping Module
1. Slide the two release clips on the side of the water tank, remove the
mopping module, and pull the mop pad o the mopping module.
Note: Do not directly expose the water tank to sunlight.
2. Pour out the water in the tank. Clean the tank with water only and leave
it to air dry before reinstalling.
3. Clean the mop pad with water only and leave it to air dry before reinstalling.
4. If slow water flow occurs, or the water volume is not well-distributed,
clean the air hole in the cover of the water tank.
Note: Remove the mop pad from the mopping module before cleaning it,
and make sure dirty water does not flow back into the water outlet to avoid
clogging.
12
6
111
57
210
48
39
24 hrs
18 19
Routine Maintenance
Omnidirectional Wheel
Side Brush
Note:
·
Use a tool such as a small screwdriver to separate the axle and tire of the
omnidirectional wheel. Do not use excessive force.
·
Rinse the omnidirectional wheel under the running water and put it back
after drying it completely.
Main Brush
1. Press the brush guard clips inwards to remove the brush guard and lift
the brush out of the robot.
Remove and clean the side brush.
2. Pull out the brush covers at both ends of the brush as shown in the
diagram. Use the provided cleaning tool to remove any hairs tangled in
the brush. Reinstall the brush covers on both ends of the brush, and then
reinstall the brush. Press on the brush guard to lock it in place.
Routine Maintenance
Mopping Module
1. Slide the two release clips on the side of the water tank, remove the
mopping module, and pull the mop pad o the mopping module.
Note: Do not directly expose the water tank to sunlight.
2. Pour out the water in the tank. Clean the tank with water only and leave
it to air dry before reinstalling.
3. Clean the mop pad with water only and leave it to air dry before reinstalling.
4. If slow water flow occurs, or the water volume is not well-distributed,
clean the air hole in the cover of the water tank.
Note: Remove the mop pad from the mopping module before cleaning it,
and make sure dirty water does not flow back into the water outlet to avoid
clogging.
12
6
111
57
210
48
39
24 hrs
20 21
Dust Bag
Routine Maintenance
1. Remove and discard the dust bag. 3. Install a new dust bag.
2. Remove the dust and debris from the filter with a dry cloth. 4. Put back the cover of the dust tank.
Note: Pulling outwards on the handle will seal the dust bag to prevent the
dust and debris from accidentally falling out.
Dust Box
1. Open the robot's cover and press the clip to remove the dust box.
2. Open the dust box cover and empty the dust box as shown in the diagram.
Routine Maintenance
Filter
1. Remove the filter and tap its basket gently.
Note: Do not attempt to clean the filter with a brush, a finger or sharp
objects to prevent damage.
2. Rinse the dust box and filter with clean water and dry them
completely before reinstalling.
Note:
·
Rinse the dust box and filter with clean water only. Do not use any detergent.
·
Use the dust box and filter only when they are completely dry.
12
6
111
57
210
48
39
24hrs
20 21
Dust Bag
Routine Maintenance
1. Remove and discard the dust bag. 3. Install a new dust bag.
2. Remove the dust and debris from the filter with a dry cloth. 4. Put back the cover of the dust tank.
Note: Pulling outwards on the handle will seal the dust bag to prevent the
dust and debris from accidentally falling out.
Dust Box
1. Open the robot's cover and press the clip to remove the dust box.
2. Open the dust box cover and empty the dust box as shown in the diagram.
Routine Maintenance
Filter
1. Remove the filter and tap its basket gently.
Note: Do not attempt to clean the filter with a brush, a finger or sharp
objects to prevent damage.
2. Rinse the dust box and filter with clean water and dry them
completely before reinstalling.
Note:
·
Rinse the dust box and filter with clean water only. Do not use any detergent.
·
Use the dust box and filter only when they are completely dry.
12
6
111
57
210
48
39
24hrs
22 23
Air Duct
Battery
Routine Maintenance
If the air duct is blocked, please clean it according to the following steps.
The robot contains a high-performance lithium-ion battery pack. Make sure
that the battery remains well-charged for daily use to maintain optimal
battery performance. If the robot is not used for an extended period of
time, turn it o and put it away. To prevent damages from over-discharging,
charge the robot at least once every three months.
1. Unscrew mounting screws on the air duct cover and remove the cover.
2. Check whether the air duct is blocked by foreign objects. If any, clean them.
3. Reinstall the air duct cover.
Charging Contacts and Signaling Area
Clean the charging contacts and the signaling area with a soft and dry cloth.
Auto-empty Vents
Clean the auto-empty vents of the robot and the base station with a soft
and dry cloth.
Cli Sensors
Robot Sensors
Wipe robot sensors by using a soft and dry cloth, as shown in the below
figure:
Note: A wet cloth can damage sensitive elements within the robot and the
base station. Please use a dry cloth for cleaning.
Routine Maintenance
Return-to-Base Sensor
Bumper
Laser Distance
Sensor (LDS)
22 23
Air Duct
Battery
Routine Maintenance
If the air duct is blocked, please clean it according to the following steps.
The robot contains a high-performance lithium-ion battery pack. Make sure
that the battery remains well-charged for daily use to maintain optimal
battery performance. If the robot is not used for an extended period of
time, turn it o and put it away. To prevent damages from over-discharging,
charge the robot at least once every three months.
1. Unscrew mounting screws on the air duct cover and remove the cover.
2. Check whether the air duct is blocked by foreign objects. If any, clean them.
3. Reinstall the air duct cover.
Charging Contacts and Signaling Area
Clean the charging contacts and the signaling area with a soft and dry cloth.
Auto-empty Vents
Clean the auto-empty vents of the robot and the base station with a soft
and dry cloth.
Cli Sensors
Robot Sensors
Wipe robot sensors by using a soft and dry cloth, as shown in the below
figure:
Note: A wet cloth can damage sensitive elements within the robot and the
base station. Please use a dry cloth for cleaning.
Routine Maintenance
Return-to-Base Sensor
Bumper
Laser Distance
Sensor (LDS)
24 25
Troubleshooting
Problem Solution
The robot will not turn o.
The robot cannot be turned o when it is charging. It is recommended to move the robot from the base station, and
then press and hold the button for 3 seconds to turn it o.
If the robot cannot be turned o by performing step 1, press and hold the button for 10 seconds to forcibly turn o
the robot. If the problem persists, please contact after-sales service.
The charging speed is slow.
It takes about 6 hours to fully charge the robot when its battery is low.
If you operate the robot at temperatures outside of the specified range, the charging speed will automatically slow
down to extend the battery life.
The charging contacts on both the robot and the base station may be dirty, please wipe them with a dry cloth.
The noise increases while the
robot is operating.
Check whether the dust box's filter is clogged. If so, clean it or replace it.
A hard object may be caught in the main brush or the dust box. Check and remove any hard object.
The main brush or the side brush may become tangled. Check and remove any foreign objects.
Switch the suction mode to Standard or Quiet.
The robot moves without
following the set route.
Objects such as power cords and slippers should be organized before using the robot.
Working on wet slippery surfaces may cause the main wheel to slip. It is recommended to dry any wet areas before
using the robot.
The robot misses the rooms to
be cleaned.
Make sure that the doors of the rooms to be cleaned are open.
Check whether there is a threshold higher than 2 cm at the door of the room. The robot cannot climb over high
thresholds or steps.
The place in front of the room to be cleaned may be wet and slippery, causing the robot to slip and work abnormally.
Please try drying the floor before using the robot.
Troubleshooting
Problem Solution
The robot will not turn on.
The battery is low. Recharge the robot on the base station and try again.
The temperature of the battery is too low or too high. It is recommended to operate the appliance at a temperature
between 32°F (0°C) and 104°F (40°C).
The robot will not charge.
The base station is not connected to power, please make sure both ends of its power cord are correctly plugged in.
The contact between the charging contacts on the base station and the robot is poor, please clean the charging
contacts.
The robot fails to connect to
Wi-Fi.
The Wi-Fi network password is incorrect. Make sure the password used to connect to your Wi-Fi network is correct.
The robot does not support a 5 GHz Wi-Fi connection. Make sure the robot is connected to a 2.4 GHz Wi-Fi connection.
The Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.
The robot may not be ready to be configured. Please exit and re-enter the app, and then try again as instructed.
The robot cannot find and
return to the base station.
The base station is disconnected from power or moved when the robot is not on it. Please connect the base station to
the power supply or place the robot onto the base station to charge.
There are too many obstructions around the base station. Place the base station in a more open area.
Moving the robot may cause it to re-position itself, and it will recreate a map if re-positioning fails. If the robot is
too far from the base station, it might not be able to automatically return on its own, in which case you will need to
manually place the robot onto the base station.
Wipe the signaling area on the base station to remove dust or debris.
The robot gets stuck in front of
the base station and cannot
return to it.
Clear any obstruction within 0.5 m on the left and right sides or within 1.5 m in front of the base station to prevent the
robot from being blocked.
The route for returning to charge is blocked, e.g. the door is closed.
It is recommended to move the base station to a dierent place and try again.
24 25
Troubleshooting
Problem Solution
The robot will not turn o.
The robot cannot be turned o when it is charging. It is recommended to move the robot from the base station, and
then press and hold the button for 3 seconds to turn it o.
If the robot cannot be turned o by performing step 1, press and hold the button for 10 seconds to forcibly turn o
the robot. If the problem persists, please contact after-sales service.
The charging speed is slow.
It takes about 6 hours to fully charge the robot when its battery is low.
If you operate the robot at temperatures outside of the specified range, the charging speed will automatically slow
down to extend the battery life.
The charging contacts on both the robot and the base station may be dirty, please wipe them with a dry cloth.
The noise increases while the
robot is operating.
Check whether the dust box's filter is clogged. If so, clean it or replace it.
A hard object may be caught in the main brush or the dust box. Check and remove any hard object.
The main brush or the side brush may become tangled. Check and remove any foreign objects.
Switch the suction mode to Standard or Quiet.
The robot moves without
following the set route.
Objects such as power cords and slippers should be organized before using the robot.
Working on wet slippery surfaces may cause the main wheel to slip. It is recommended to dry any wet areas before
using the robot.
The robot misses the rooms to
be cleaned.
Make sure that the doors of the rooms to be cleaned are open.
Check whether there is a threshold higher than 2 cm at the door of the room. The robot cannot climb over high
thresholds or steps.
The place in front of the room to be cleaned may be wet and slippery, causing the robot to slip and work abnormally.
Please try drying the floor before using the robot.
Troubleshooting
Problem Solution
The robot will not turn on.
The battery is low. Recharge the robot on the base station and try again.
The temperature of the battery is too low or too high. It is recommended to operate the appliance at a temperature
between 32°F (0°C) and 104°F (40°C).
The robot will not charge.
The base station is not connected to power, please make sure both ends of its power cord are correctly plugged in.
The contact between the charging contacts on the base station and the robot is poor, please clean the charging
contacts.
The robot fails to connect to
Wi-Fi.
The Wi-Fi network password is incorrect. Make sure the password used to connect to your Wi-Fi network is correct.
The robot does not support a 5 GHz Wi-Fi connection. Make sure the robot is connected to a 2.4 GHz Wi-Fi connection.
The Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.
The robot may not be ready to be configured. Please exit and re-enter the app, and then try again as instructed.
The robot cannot find and
return to the base station.
The base station is disconnected from power or moved when the robot is not on it. Please connect the base station to
the power supply or place the robot onto the base station to charge.
There are too many obstructions around the base station. Place the base station in a more open area.
Moving the robot may cause it to re-position itself, and it will recreate a map if re-positioning fails. If the robot is
too far from the base station, it might not be able to automatically return on its own, in which case you will need to
manually place the robot onto the base station.
Wipe the signaling area on the base station to remove dust or debris.
The robot gets stuck in front of
the base station and cannot
return to it.
Clear any obstruction within 0.5 m on the left and right sides or within 1.5 m in front of the base station to prevent the
robot from being blocked.
The route for returning to charge is blocked, e.g. the door is closed.
It is recommended to move the base station to a dierent place and try again.
26 27
Specifications
Model RLD32GD
Charging Time Approx. 6 hours
Rated Voltage 14.4 V
Rated Power 75 W
Operation Frequency 2400-2483.5 MHz
Maximum Output Power < 20 dBm
Model RCDD0202
Rated Input 220-240 V 50-60 Hz
Rated Output 20 V
1 A
Rated Power
(during dust emptying)
650 W
Robot Base Station with Auto-Empty
Under normal use of condition, this equipment should be kept a separation
distance of at least 20 cm between the antenna and the body of the user.
Troubleshooting
Problem Solution
The robot will not resume cleaning after
charging.
Make sure that the robot is not set to the Do Not Disturb (DND) mode, which will prevent it from resuming
cleaning.
The robot will not resume cleaning after you manually return the robot to the base station to charge, which
includes manually placing the robot on the base station or sending the robot to charge via the app, or the
robot itself.
The base station cannot automatically
empty the dust box.
Check whether the dust bag in the dust tank is full.
If the dust bag is not full, check whether there is any obstruction at the auto-empty vents of the robot, the
base station, or the dust box. If any, clean the blocked part in time.
No water comes out of the water tank,
or only a little bit comes out.
Check whether there is water inside the water tank.
Clean the air hole on the water tank stopper.
Clean the mop pad if it becomes dirty.
Make sure the mop pad is installed correctly according to the user manual.
Robot returns to the base station
without performing auto-empty tasks.
DND mode prevents the robot from performing auto-empty tasks.
For more support, contact us via https://global.dreametech.com.
26 27
Specifications
Model RLD32GD
Charging Time Approx. 6 hours
Rated Voltage 14.4 V
Rated Power 75 W
Operation Frequency 2400-2483.5 MHz
Maximum Output Power < 20 dBm
Model RCDD0202
Rated Input 220-240 V 50-60 Hz
Rated Output 20 V
1 A
Rated Power
(during dust emptying)
650 W
Robot Base Station with Auto-Empty
Under normal use of condition, this equipment should be kept a separation
distance of at least 20 cm between the antenna and the body of the user.
Troubleshooting
Problem Solution
The robot will not resume cleaning after
charging.
Make sure that the robot is not set to the Do Not Disturb (DND) mode, which will prevent it from resuming
cleaning.
The robot will not resume cleaning after you manually return the robot to the base station to charge, which
includes manually placing the robot on the base station or sending the robot to charge via the app, or the
robot itself.
The base station cannot automatically
empty the dust box.
Check whether the dust bag in the dust tank is full.
If the dust bag is not full, check whether there is any obstruction at the auto-empty vents of the robot, the
base station, or the dust box. If any, clean the blocked part in time.
No water comes out of the water tank,
or only a little bit comes out.
Check whether there is water inside the water tank.
Clean the air hole on the water tank stopper.
Clean the mop pad if it becomes dirty.
Make sure the mop pad is installed correctly according to the user manual.
Robot returns to the base station
without performing auto-empty tasks.
DND mode prevents the robot from performing auto-empty tasks.
For more support, contact us via https://global.dreametech.com.
28
WEEE Information
CAUTION:
Removal Guide:
Battery Disposal and Removal
The built-in lithium-ion battery contains substances that are hazardous to the environment. Before disposing of the battery, make sure the battery is removed
by qualified technicians and discarded at an appropriate recycling facility.
– the battery must be removed from the appliance before it is scrapped;
– the appliance must be disconnected from the supply mains when removing the battery;
– the battery is to be disposed of safely.
Before removing the battery, disconnect the power and run out the battery as much as possible.
Unneeded batteries should be discarded at an appropriate recycling facility.
Do not expose to high temperature environment to avoid risks of explosion.
Under abusive conditions, liquid may be ejected from the battery. If contact occurs, flush with water and seek medical help.
1. Turn over the robot, use a proper tool to remove the screws on the back of the robot, and then remove the cover.
2. Unplug the terminals between the battery and PCB board to remove the battery.
28
WEEE Information
CAUTION:
Removal Guide:
Battery Disposal and Removal
The built-in lithium-ion battery contains substances that are hazardous to the environment. Before disposing of the battery, make sure the battery is removed
by qualified technicians and discarded at an appropriate recycling facility.
– the battery must be removed from the appliance before it is scrapped;
– the appliance must be disconnected from the supply mains when removing the battery;
– the battery is to be disposed of safely.
Before removing the battery, disconnect the power and run out the battery as much as possible.
Unneeded batteries should be discarded at an appropriate recycling facility.
Do not expose to high temperature environment to avoid risks of explosion.
Under abusive conditions, liquid may be ejected from the battery. If contact occurs, flush with water and seek medical help.
1. Turn over the robot, use a proper tool to remove the screws on the back of the robot, and then remove the cover.
2. Unplug the terminals between the battery and PCB board to remove the battery.
For more support, contact us via https://global.dreametech.com
Manufactured by: Dreame Trading (Tianjin) Co., Ltd.
Made in China
RLD32GD-AU-A00
The illustrations in this manual are for reference only. Please refer to the actual product.
Auto-Empty Robot Vacuum and Mop
User Manual
D10 Plus Gen 2
The illustrations in this manual are for reference only. Please refer to the actual product.
Auto-Empty Robot Vacuum and Mop
User Manual
D10 Plus Gen 2
D10 Plus Gen 2
Theword"dreame"istheabbreviationofDreameTechnologyCo.,Ltd.andits subsidiaries inChina.Itisthetransliterationofthecompany'sChinesename" 追觅 ",
which meansstrivingforexcellenceineveryendeavorandreflectsthecompany's visionofcontinuouspursuit,explorationandsearchintechnology.
