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Axis 01202-002~EOL T8341 PIR Motion Sensor 01202-002

Axis T8341 User Manual - Page 12

For 01202-002~EOL.

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AXIST8341PIRMotionSensor
Troubleshooting
Troubleshooting
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support
ThetablebelowexplainsthestatusintheZ-WavecontrolleraswellastheLEDindicationonthedevice.
Action/Status
DescriptionLEDindication
NonodeIDTheZ-Wavecontrollercouldnotndthedeviceand
didnotprovideanodeID.
2secondson,2secondsoff,for2
minutes.
1.Pressthetamperswitch3timeswithin1.5
secondstoputthedeviceintoexclusionmode.
2.Within1secondofstep1,pressthetamper
switchagainandholduntiltheLEDisoff(about
5seconds).
FactoryReset
(Thisshouldonlybeused
whenthecontrollerisnot
responding.)
3.NodeIDisexcluded.Thedevicerevertstofactory
defaultstateandwillbeinauto-inclusionmodefor
4minutes.
2secondson,2secondsoff,for2
minutes.
Failureorsuccessinincluding/excludingtheIDcanbeviewedonaZ-Wavecontroller.
Thetablebelowlistssometypicalproblemsencountered:
Symptom
PossiblecauseRecommendation
Cannotperforminclusion
andassociation.
1.Thedeviceisstillconnected,orhas
accidentallybeenincludedinaprevious
network.
2.TheenteredPINcodeisincorrect.
3.Thebatteryhasrunoutofpower.
4.Batterypolarityisreversed.
1.Excludethedevicebefore
includingitagain.
2.Makesureyouhaveentered
thecorrectPINcode
3.Replacethebattery.
4.Retthebatterywiththe
correctpolarity.
Cannotcontrolthe
connectedmodules.
1.Thedeviceisstillconnected,orhas
accidentallybeenincludedinaprevious
network.
2.Thebatteryhasrunoutofpower.
1.Excludethedevicebefore
includingitagain.
2.Replacethebattery.
Thedetectorisnot
functioningproperly.
1.Thedeviceisstillconnected,orhas
accidentallybeenincludedinaprevious
network.
2.Thebatteryhasrunoutofpower.
3.Thedetectorismountedabovearadiator
orheater.
1.Excludethedevicebefore
includingitagain.
2.Replacethebattery.
3.Removethesourceof
interferenceorreposition
thedetector.
Theeventlistisnotworking
properly.
1.Thedeviceisstillconnected,orhas
accidentallybeenincludedinaprevious
network.
2.Thecontroller’srmwareisoutdated.
3.Thebatteryhasrunoutofpower.
1.Excludethedevicebefore
includingitagain.
2.Makesurethecontrollerhas
thelatestrmware.
3.Replacethebattery.
Note
Forbestresults,excludethedevicebeforestartingtheinclusionprocess.Formoredetailsseetheinstallationguide.
12
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