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• Make sure the receiving projector supports the Screen Sharing function.
• Make sure that the projector is not in Content Playback mode (EB-770F/EB-775F).
• Make sure the Screen Sharing setting in the Network menu is set to On for all projectors.
• Close any running Epson iProjection (Windows/Mac) software.
• Make sure the image being projected is not protected by copyright.
• Make sure Sharing is displayed on the status bar that appears in the upper center part of the screen.
If it is not displayed, try reconnecting.
• If the firmware version of the projectors sharing the screen is not the same, you may need to update
the projector's firmware to share your screen.
Parent topic: Solving Network Problems
Related concepts
Screen Sharing
Related references
Network Settings - Network Menu
Where to Get Help (U.S. and Canada)
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select
your product for solutions to common problems with your projector. You can download utilities and
documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the
duration of your warranty period. You may also speak with a projector support specialist by dialing
(562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are Monday through Friday, 7 a.m. to 4 p.m., Pacific Time.
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Before you call, have the following information ready:
• Product name
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