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• Make sure you have access to the network the projector is on.
• If you set the Standby Mode setting to Communication On in the projector's Operation menu, make
sure the network device is turned on. After turning on the network device, turn on the projector.
Note: The user ID and password are case sensitive.
Parent topic: Solving Network Problems
Solutions When Network Alert E-Mails are Not Received
If you do not receive an e-mail alerting you to problems with a projector over the network, try the
following solutions:
• Make sure the projector is turned on and connected to the network correctly. (If an error shut down the
projector, it cannot send an e-mail.)
• Make sure you set up the projector e-mail alert settings correctly on the projector's Network Mail
Notification menu or in the network software.
• Set the Standby Mode setting to Communication On so the network software can monitor the
projector in standby mode. Change the Port setting according to your network environment.
Parent topic: Solving Network Problems
Related references
Network Projector E-mail Alert Messages
Related tasks
Setting Up Projector Network E-Mail Alerts
Solutions When the Image Contains Static During Network Projection
If the projected image contains static during network projection, try the following solutions:
• Check for any obstacles between the access point, the computer, the mobile device, and the projector.
If necessary, change their positions to improve communication. Also make sure that they are not too
far apart; move them closer together and try to connect again.
• If the wireless connection is slow or your projected image contains noise, check for interference from
other equipment, such as a Bluetooth device or microwave. Move the interfering device farther away
or expand your wireless bandwidth.
• If the connection speed declines, reduce the number of connected devices.
Parent topic: Solving Network Problems
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