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Solutions When You Cannot Connect Using Screen Mirroring
If you are unable to connect to the projector using Screen Mirroring, try the following solutions:
• Select On as the Screen Mirroring setting in the projector's Network menu.
• Select On as the Simple AP setting in the projector's Network menu.
• Select Off as the Screen Mirroring setting, then select On again.
• Make sure the mobile device settings are correct and restart the device.
• You may not be able to connect immediately after disconnecting from the projector. Wait a while and
try connecting again.
• If you have previously connected to the projector using Screen Mirroring, the device may have saved
the previous connection information. Delete the saved information and connect to the projector from
the list of available devices.
• If you are unable to use two Screen Mirroring sources at the same time, set the Interrupt Connection
setting to Off.
Parent topic: Solving Network Problems
Solutions When the Image or Sound Contains Static When Using Screen Mirroring
If the projected image or sound contains static when connecting using Screen Mirroring, try the following
solutions:
• Avoid covering the Wi-Fi antenna of the mobile device.
• If you use a Screen Mirroring connection and an internet connection at the same time, the image may
freeze or contain noise. Disconnect from the internet to improve the connection speed of the mobile
device.
• Make sure the projection contents meet the Screen Mirroring requirements.
• Depending on the settings of the mobile device, the connection may be lost when the device enters
power saving mode. Check the power saving settings on the mobile device.
• Make sure your mobile device has the latest version of its wireless driver and firmware installed.
Parent topic: Solving Network Problems
Solutions When the Projected Screen is not Shared Correctly
If the Screen Sharing feature does not deliver the screen to a receiving projector properly, try the
following solutions:
• Connect the projector to the same network as the projector that is sharing its screen.
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