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28 49-2001191 Rev. 0
Troubleshooting Tips ... Before you call for service
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
Oven not clean after a
self-clean cycle
Oven was heavily soiled. Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
Oven controls improperly set. See the Care and Cleaning – Interior Surfaces
section.
Oven racks are difficult
to slide
The shiny, silver-colored racks were cleaned
in a self-clean cycle.
Apply a small amount of vegetable oil to a paper
towel and wipe the edges of the oven racks with
the paper towel. Do not spray with Pam
®
or other
lubricant sprays or use peanut oil. See the Care
and Cleaning – Interior Surfaces section.
Dirty cavity and/or flat racks that need
cleaning and lubrication
See the Care and Cleaning – Interior Surfaces
section.
Extension racks that need cleaning and
lubrication
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Cleaning – Interior Surfaces section.
Self-clean, enameled racks See the Care and Cleaning – Interior Surfaces
section.
Shiny, silver-colored
racks are discolored and
dull in appearance
The shiny, silver-colored racks were left in
the oven during a self-clean cycle.
Remove racks from the oven before running
self-clean. See the Care and Cleaning - Interior
Surfaces section.
Steam from the vent When using the ovens, it is normal to see
steam coming out of the oven vents. As the
number of racks or amount of food being
cooked increases, the amount of visible
steam will increase.
This is normal.
Water remaining on
oven floor after Steam
Clean cycle
This is normal. Remove any remaining water with a dry cloth or
sponge.
There is no steam
during the steam clean
cycle
This is normal. See the Care and Cleaning - Interior Surfaces
section.
Oven will not steam
clean
Oven controls improperly set See the Care and Cleaning – Interior Surfaces
section.
Oven door is not closed. Make sure you close the door to start steam clean
cycle and do not open the door during the cycle.
See the Care and Cleaning - Interior Surfaces
section.
“F— and a number or
letter” appear or flash in
the display
You have a function error code. Press the Cancel pad. Allow the oven to cool and
then put the oven back into operation.
If the function code repeats. Press the Cancel pad. Disconnect all power to the
oven for at least 30 seconds and then reconnect
power. If the function error code repeats again, call
for service.
My oven door glass
appears to be "tinted" or
have a "rainbow" color.
The inner oven glass is coated with a heat
barrier to reflect the heat back into the oven
to prevent heat loss and keep the outer door
cool while baking.
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may see this tint or rainbow color.
Oven door is crooked The door is out of position. Because the oven door is removable, it sometimes
gets out of position during installation. To straighten
the door, re-install the door. See the Care and
Cleaning – Exterior Surfaces – Oven Door section.
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