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49-2001191 Rev. 0 27
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service
Problem Possible Cause What To Do
Oven control does not
respond
Oven is in Sabbath Mode. 9HULI\WKDWWKHRYHQLVQRWLQ6DEEDWK0RGH6HH
the Sabbath Mode section.
Lock Controls is activated
If Loc appears in the display and
is illuminated,
the range control is locked. Turn this feature off to
use the range. See the Lock Control feature in the
Oven Controls section.
Display flashes Power outage or surge Reset the clock. If the oven was in use, you must
reset it by pressing the Cancel pad, setting the
clock and resetting any cooking function.
Unable to get into
Settings
Oven control pads were not touched
properly.
The Bake and Broil pads must be touched at the
same time and held for 3 seconds.
Control beeps or flashes You forgot to enter a bake temperature or
cleaning time.
See the Oven Controls section on how to set the
oven
Fan noise
A cooling fan may automatically turn on and
off.
This is normal on models with a cooling fan. The
cooling fan will turn off and on to cool internal parts.
It may run after the oven is turned off.
Surface burners light
but bake and broil
burners do not.
Gas to the oven burners may have been shut
off.
Lever is
shown closed.
38//7223(1
Sealed burner models
The oven gas shut-off
is located on the gas
regulator near the gas
line attachment to your
range. Locate it and
flip the lever.
“Crackling” or
“popping” sound
This is the sound of the metal heating and
cooling during both the cooking and cleaning
functions.
This is normal.
Why is my range making
a "clicking" noise when
using my oven?
Your range cycles the heating elements by
turning relays on and off to maintain the oven
temperature.
This is normal.
Oven light does not
work
Light bulb is loose or defective. Tighten or replace bulb. See the Care and
Cleaning - Interior Surfaces / Oven Light section for
instructions on how to replace the bulb.
Pad operating light is broken. Call for service.
Oven will not self-clean The temperature is too high to set a self-
clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set. See the Care and Cleaning – Interior Surfaces
section.
Oven door will not open
or
light is on when
you want to cook.
The oven door is locked because the
temperature inside the oven has not dropped
below the unlocking temperature.
Press the Cancel pad. Allow the oven to cool below
the unlocking temperature.
flashes in the display
The self-clean cycle has been selected but
the door is not closed.
Close the oven door.
Oven door will not open
after a self-clean cycle
Oven too hot. 9HULI\WKDWWKHFRQWUROGLVSOD\VKRZVWKDWWKHXQLWLV
still locked (
), and allow the oven to cool below
unlocking temperature.
Excessive smoking
during self-clean cycle
Excessive soil or grease in oven cavity. Press the Cancel pad. Open the windows to rid
the room of smoke. Wait until the
light goes
off. Wipe up the excess soil or grease in the oven
cavity and then reset the self-clean cycle.
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