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30
troubleshooting
PROBLEM
Ice maker not
operating
Cubes too large
Ice quality inconsistent
Sound level has increased
Makes ice but bin does not fill
Ice partially formed
Unit operates but
no ice is produced
POSSIBLE CAUSE
No power
Switch in wrong position
Storage bin full
Drain blocked
Drain pump malfunction
Cube size temp set too low
Not enough water
Scale has formed in drum
Storage bin drain may be restricted
Possible scale in evaporator
Ice stuck in evaporator
Water temperature is too high
Inadequite air flow
Compressor not operating
Low refrigerant
Hot gas valve leaking
ACTION
Unit unplugger / plug in
Breaker thrown / rest breaker
Change switch to ICE position
Operating normally - production ceases when bin is full
Room temp below 50 / raise room temp.
Clear drain tube
Call for service
Call for service
Check filter may be restricting water flow
Check water valve, inlet screen may be restricted
Clean with approved Ice Maker Cleaner
Clean out and check drain
Clean with approved Ice Maker Cleaner
Check water supply - filter may be restricting water flow
Check water valve, inlet screen may be restricted
Call for service
Inlet water valve may be leaking - call for service
Obstructed toe kick vents - clear obstruction
Damaged cooling fan - call for service
Condenser blocked - clean condenser
Call for service
Call for service
Call for service
Questions - Need Help...
You can always contact customer service at 973-403-8900
or visit www.xoappliance.com
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