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17
PROBLEM POSSIBLE REASON EASY SOLUTION
The air fryer
does not work
• The air fryer is not plugged in.
• The timer is not set.
• The pan and basket are not placed
back into the air fryer.
• Insert the plug into a 230V or 240V
power outlet and turn the power on.
• Set the timer using the increase
decrease timer buttons.
• Completely slide the pan with basket
locked in place back into the air fryer.
Food is not
cooking
properly
• There is too much food in the
basket.
• The set temperature is too low.
• The cooking time is too short.
• Put less food in the basket. Smaller
batches will cook more evenly.
• Increase the temperature using the
temperature control buttons.
• Increase the cooking time by using the
timer control buttons.
Food is
not evenly
cooked
• Some foods need to be shaken
or turned halfway through the
cooking.
• Foods that lie on top of or across each
other (e.g. French fries) need to be
shaken or turned halfway through the
cooking.
Food is not
crispy when
air fried.
• Some foods are not suitable for this
cooking method.
• For pre-packaged food, follow
instructions for cooking found on
packaging.
I cannot slide
the pan into
the air fryer
properly.
• There is too much food in the
basket.
• The basket is not placed in the pan
correctly.
• Do not fill the basket beyond the ‘MAX’
indication.
• Push the basket down into the pan until
you hear a click.
White smoke
comes out of
the air fryer.
• You are cooking greasy food.
• The pan still contains grease
residues from previous use.
• When you cook greasy food in the air
fryer a large amount of oil will leak into
the pan. The oil produces white smoke
and the pan may heat up more than
usual. This does not affect the air fryer or
the end result.
• White smoke is caused by grease
heating up in the pan. Make sure you
clean the pan properly after each use.
E2 appears on
the screen
• There is a problem with the circuit. • Switch off the air fryer and contact the
Kambrook Customer Service Centre.
E4 appears on
the screen
• There is a problem with the circuit. • Switch off the air fryer and contact the
Kambrook Customer Service Centre.
Troubleshooting Guide
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