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AD1000 AD1000
1110
TROUBLESHOOTING
Before contacting our customer service department, please try the following solutions:
PROBLEM REASON SOLUTION
Unit won’t operate. ON/OFF button hasn’t
been pressed.
Unit is unplugged.
Press ON/OFF button.
Plug in unit.
Reduced air flow or
poor filtering.
The inlet or outlet grill
may be blocked.
The UltraHEPA™ or
Carbon/VOC filter may
be clogged.
Filters may still be in bags.
Ensure nothing is in front of
or on top of the purifier.
Check filters and replace
it if necessary.
(See instructions on pg. 8).
Remove filters from bags.
The air quality
monitor only
illuminates blue.
The air in your room
is clean.
The unit is operating
normally, no action
required.
The air quality
monitor only
illuminates
yellow or red.
Either the air quality
is very poor or the air
monitor sensor has
become dirty.
Clean the air sensor with a
vacuum to restore the
accuracy of the monitor.
(See page 9 for instruction
on how to clean the sensor).
The HEPA or
CARBON filter light
has come on and
won’t turn off.
The AirDoctor is designed
to notify you when it is
time to change each filter.
These lights indicate that
one of the filters needs to
be replaced.
First, remove and replace
the filter that needs to
be changed. Second,
press and hold the
ION and DIM buttons
simultaneously to reset
the filter life tracker and
turn off notification light.
The AUTO mode
is not activating
the ION mode.
The AUTO mode is
designed to adjust the
fan speed depending
on the air quality. Other
modes must be activated
separately.
The unit is operating
normally, no action
required.
ONE-YEARLIMITEDWARRANTY
AIRDOCTOR ONE-YEAR LIMITED WARRANTY
Your AirDoctor air purifier is warranted to be free from defects in materials and workmanship
for one year from the original purchase date. Should the product have a defect in materials or
workmanship, we will repair or replace it without charge to you (a shipping and processing fee
will apply). To obtain service under warranty, simply call our customer service center toll-free at
800.221.2515.
This warranty does not cover damage caused by accident, misuse or any use other than as
intended and described in this product manual, or damage resulting from failure to maintain and
clean this product as specified in this product manual. This warranty applies only to the original
purchaser of the AirDoctor
air purifier. This warranty does not cover the filters.
AIRDOCTOR VOC AND HEPA
LIMITED WARRANTY
Your AirDoctor particle filter (HEPA) and VOC (carbon) is warranted to be free from defects in
material and workmanship for 30 days from the original purchase date. AirDoctor will replace a
defective filter at no charge to you and cover any shipping charges. The limited warranty covers
normal use only.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT, INCLUDING IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO
THE WARRANTY PERIOD, AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER
THIS PERIOD.
Some states do not allow limitations on the duration of implied warranties, so the above
limitation may not apply to you. While this warranty gives you specific legal rights, you may also
have other rights which may vary from state to state.
CONTACT INFO FOR WARRANTY SERVICE:
AirDoctor
P.O. Box 9159 | Van Nuys, CA | 91409-8291
800.221.2515
|
airdoctorpro.com
©
2020 AirDoctor, LLC. All Rights Reserved.
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